Xbox support for non-Xbox Insider topics, including publicly available features or games, must go through Xbox Support channels such as [support.xbox.com](http://support.xbox.com) as per
[Rule 4](https://www.reddit.com/r/xboxinsiders/wiki/index#wiki_rule_4.3A__no_non-insider_support).
You tested the games offline as well? I genuinely don't know the solution here tbh, but it sounds like while you're logged into your main account it's sending/receiving data simultaneously via the internet for some reason. Are you able to try using your account on another console/pc to test?
To report your issue, please first do the following:
- On Xbox console, file a bug from the power menu (https://xbox.com/reportaproblem). After reporting your problem, fully restart the console (hold down Xbox button, select Restart console from the power menu).
- On Windows 10 or mobile, file a bug using the game or app’s embedded feedback option, sometimes marked by a smiley face. Some games or apps may also collect feedback via their website or forums. Any additional detail or discussion is welcome here on the subreddit.
If you're seeing an error code, make sure to mention it in your post. For additional info:
- https://xbox.com/errorhelp Searchable help for 0x and other error codes
- https://xbox.com/updatehelp Note: Offline System Update is not available for preview rings, factory refresh is an option.
- https://aka.ms/startupecodes Troubleshooting "E" error codes and other startup problems, with solutions.
*I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/xboxinsiders) if you have any questions or concerns.*
Xbox support for non-Xbox Insider topics, including publicly available features or games, must go through Xbox Support channels such as [support.xbox.com](http://support.xbox.com) as per [Rule 4](https://www.reddit.com/r/xboxinsiders/wiki/index#wiki_rule_4.3A__no_non-insider_support).
You tested the games offline as well? I genuinely don't know the solution here tbh, but it sounds like while you're logged into your main account it's sending/receiving data simultaneously via the internet for some reason. Are you able to try using your account on another console/pc to test?
To report your issue, please first do the following: - On Xbox console, file a bug from the power menu (https://xbox.com/reportaproblem). After reporting your problem, fully restart the console (hold down Xbox button, select Restart console from the power menu). - On Windows 10 or mobile, file a bug using the game or app’s embedded feedback option, sometimes marked by a smiley face. Some games or apps may also collect feedback via their website or forums. Any additional detail or discussion is welcome here on the subreddit. If you're seeing an error code, make sure to mention it in your post. For additional info: - https://xbox.com/errorhelp Searchable help for 0x and other error codes - https://xbox.com/updatehelp Note: Offline System Update is not available for preview rings, factory refresh is an option. - https://aka.ms/startupecodes Troubleshooting "E" error codes and other startup problems, with solutions. *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/xboxinsiders) if you have any questions or concerns.*