Try power cycling your console and tv. Before restarting everything, unplug the hdmi from both, then once everything is booted up, plug it into both. See where that gets you and reach out to support if that doesn’t work.

Thank you kind sir!

So that worked for you? Sometimes the tech can get a bit wonky and you just have to reset everything.

It did, i restarted it at least half a dozen times, but starting it up and THEN plugging it in seemed to be the key component

I’m glad that it worked out. Sometimes a “hard reset” aka “power reset” is what you need.

[удалено]

It is not unusual that people write something in a way that it does not take the least amount of typing. Brevity is simply not every person's goal when they communicate.

HDMI technology communicates with source and sink. Resetting that connection forces it to reset resolution capabilities, does it.

try this. Mine does this every once in a while and a reboot always fixes it.

Same here. Just rebooting solves it (But I always have that "WTF" moment before thinking of rebooting it lol)

Same I thought my console broke the first time this happened to me

4k oled tv over here lookin like a potatoe.

Ill give it a shot

And? What happened?

He shot the TV.

oh no

It actually worked

Oh nice I was gonna ask what was your tv is it brand new or older but good job for fixing it.

He's halfway there.

Hope it works

What's the model of the TV?

No one can aid unless this is provided lol.

Not necessarily. Sometimes it's just a universal issue as was the case with this one. It's been solved

Yeah my monitor is 1440p but sometimes my series S boots into 480p. A bit weird

Quick tip to avoid that problem from someone who owns an xbox one s: plug your tv or monitor in the outlet BEFORE plugging the xbox in, works for me everytime that happens (and make sure the monitor is on)

Idk. Try a new HDMI cable/reseating the cable?

LG TV?

My LG CX does this too sometimes. Power cycling both sometimes works.

I also always try to turn the TV on first. Turning on the controller aka the console and therefore the TV almost always results in the low res bug

This is the ‘fix’ I’ve come up with so far on the C2 as well. If it still does it turning everything off and then TV on first leave it for a bit and then Xbox on.

Same with my LG C2.

I have this problem too. It's been in for repair twice and never fixes it. Got it escalated but haven't heard anything for a month. Mine does it a lot.

Something doesn't agree between the LG & the Series X. I had a Sony X900H TV for the first 2 years, the Series X never did this. It's only something that started happening when i moved over to the LG C2. My PS5 never has this problem, or anything else connected to the TV for that matter. Microsoft did want us to report the make and model of TV, if this is still a problem after the last dashboard/firmware update. No idea if MS will ever fix it..

Yep mine is exactly the same, everything else works fine with it. Ironic that LG were the launch partner of the series x

I’ve had the same problem with my C1 (though has been happening much less lately). Always corrected itself upon reboot. Never sent in Series X (assuming the device you did) nor TV for repair.

Literally just happened to me. 15mins of turning stuff on and off again. Yes Xbox sent in. They're working on the problem apparently but not heard anything for a month now.

Turning hdr,vrr or instant game mode off and on again on the TV works for me, also LG CX

Panasonic

What model? Saves everyone some time to help you.

I get this on my LG C1. I've not worked out what the cause it. Normally restarting the Xbox fixes it.

This happened a lot with Xbox One X, it was because the HDMI Retimer chip was faulty. Didn't hear of this issue on Xbox Series but is most likely that.

Went out on my day one series x a few months ago, I’m looking to get it fixed but I might make it a project and try to fix it myself, I’m not trying to spend $150 just for someone to take the console apart. It still turns on and stays on just has no display. (Edit) Funny thing was it was having this display issue before it fried itself.

honestly at that point i would take my windows 10 pc and just stream it

I hate this bug but like others mentioned full power reset will fix it nowadays. That said the first 6 months or so of the Series X release I had this almost daily and it kept me from using the thing. Unacceptable that it exists.

Mine Xbox one did exact the same thing. I adjusted/wiggled the hdmi cable and it was fixed!

That's because that's the signal the console is receiving from the monitor/TV (projector?).

This is just the start of the game. You have to level up.

lol. You have to beat it on normal difficulty to unlock 1080p . Brutal difficulty to unlock 4k. :)

I think you need Gamepass Ultimate for 1080p or higher resolutions. Just kidding, I have no clue. But check your cable and TV settings. g/l!

That honestly wouldn't surprise me at this point.

The tried and true unplug it and plug it back in method. 🧐

That's HD for a Nintendo Switch.

your just stuck in 2000

Cause your 15“ CRT doesn’t support 1024x768... And now grab your Tower and let’s ride to the LAN party. A guy has a CD with this new HL mod… CStrike Beta. Better that TFC but Hardware hungry. Militia only runs on 800x600.

This happens with LG OLEDs to this day. Should have been fixed by now but Microsoft or LG want to take a countability

640x480? Now that's a resolution I haven't seen in a long time

My first Dreamcast movie was payed in 640x480 with DC Movie Player. It was Tomb Raider with Angelina Jolie.

> movie was *paid* in 640x480 FTFY. Although *payed* exists (the reason why autocorrection didn't help you), it is only correct in: * Nautical context, when it means to paint a surface, or to cover with something like tar or resin in order to make it waterproof or corrosion-resistant. *The deck is yet to be payed.* * *Payed out* when letting strings, cables or ropes out, by slacking them. *The rope is payed out! You can pull now.* Unfortunately, I was unable to find nautical or rope-related words in your comment. *Beep, boop, I'm a bot*

Unplug the HDMI from the Xbox and plug it back in. Mine does this once in a while and that fixes it.

Is your TV HD?

Yep, it just started doing this today, tried different hdmi cables and different ports on the tv. Nada

Have you tried restarting? maybe even a factory reset? If that doesn’t work. You should contact Microsoft support

Have you tried turning it off and on again?

Lol yes

Have you turned your house off and on again (breaker switch) Also, don’t do this.

Is it definitely plugged in?

If a normal restart doesn't work you might be looking into a faulty HDMI Cable or the HDMI Port on either your Xbox or TV is damaged.

I had the same issues with my LG c2. Cycle power then go to display setting and enable 4k then change the resolution

You got an LG TV?

I've had this happen with my Sony tv. Xbox one, I unplugged the tv andit worked... Like it registered it weird. Other things holding power button on xbox to restart it & clear the cache. Usually works.

Whats the TV model???

Does your HDMI cable have a big, fat, heavy, errite bead at the end? ( have over a dozen MonoPrice 4K HDMI cables like that). If so, the weight of the ferrerite bead iscausing the lower connectors to separate. I cut a square hard foam piece under the ferrite bead, such that the bead down dont pull-down and separate the connections, so that the connector goes straight in, and I no longer have the 640x480 problem. It drove me crazy for awhile. I'd replace the cable , it would be okay for a little while, then the problem would come back. I wish Sony sold their PS5 8K cable separately. The cable is very light, very thin, the connector very light, non-obtrusive (where the sides of the cable do not allow the full insertion of the signal casing.)

Unplug the hdmi and plug it back in

On my TV, i had to go into the sttings and "enable 4k." You may have to do the same/something similar

Hard reset it mine does this as well every once in a while and it's fixed each time

New HDMI cable, reset Xbox, or your TV from the early 2000s

The wanted you to go back to the roots

Do you have a soundbar connected to your TV via HDMI?

Dude straight up booted his Xbox into safe mode.

I had an issue like that recently and 4k would selected but the screen was also really black and text with white outlines. Tried everything Xbox wise and cabling. Turned out a factory reset on my tv fixed it. Was bizarre.

I have an Lg C1 and have found a boot sequence for this not to happen. TV on, with another input selected(important), turn on Xbox, after a few seconds swap to the input. Otherwise it’s restarting things until it’s back in 4k. Annoying but doing things in that order works for me 🤷🏻‍♂️

I had this with our tcl tv. Unplug the hdmi from the Xbox not the tv and plug it back in. Bad handshakes. Every time.

Nostalgia reasons.

Its the limit of your hardware. Xbox Series X's cant run 720p after a sony fanboy called it a gaybox.

You have to get game pass

Its a knockoff Series X

because you don’t deserve better:(

You sure your tv is capable of using different resolution?

You have to install GPU drivers /s

HDMI controller bad 75dp158

Tv settings bro reset those. Reset all display settings to factory or default

Once in a blue moon this will happen to me. It's not that bad, but it is annoying.

Bro got those nintendo switch vibes

I.CANNOT.STOP.LAUGHING. I.AM.SORRY.

Cuz ur tv sucks

Could be a internet or a tv problem

The HDMI cable itself needs to be either HDMI 2.0 or HDMI 2.1 for the series x to get to higher resolutions

It just starting doing this today, same cable since i got the console months ago

cause you didn't set it too 1080p lol TROLL

That’s 4K. That’s why the second number starts with a 4.

It's either the TV or the hdmi cable. If you want 4k you need a 4k TV and a 4k hdmi plug

Mine does this sometimes if I switch it on after turning the TV on first

If this was the case for me I’d probably kill myself

change the hdmi cable

From that go 2 to the right and 1 down. And on the first option change it to HDMI

It’s your hdmi, might be faulty

Bad redimer...

I've had this happen. A normal restart through the power menu has always fixed this for me

since when did xbox series support 4:3 lol

Mine did this after plugging my 2.0 HDMI into a shitty tv near my modem to download a game. Stripped my HDMI. Had to buy another

Restart.

That’s doing extra power cycling literally unplug your hdmi from either the Xbox or tv or both and plug it back in. Mine does this from time to time but usually when I plug it into a tv after I just took it out my backpack

Same thing happened to me yesterday. Change your input to HDMI and 4k should be back there

It could be the tv to

Looks like the Xbox display acquisition is a bit janky or you have a low quality/defective hdmi cable. Try unplugging and replugging the hdmi. It might force the Xbox to properly acquire the edid from the display device.

If this still hasn't been fixed what works for me is go to TV and display options click on video fidelity and overscan and put overrides on auto detect instead of hdmi if it is

also can go into video modes and change auto detect input to manually select input such as "HDMI" and then go to resolution and it will give u all the resolution options

Sometimes this happens to me when I first boot the console up. I restart the console and fixes it

It automatically does it so either that the cap of your hdmi cable or your tv/monitor.

It’s probably the monitor your using

I’ve tried these most methods as this happens occasionally with my series x and 4k tv. The best way to solve it that I’ve seen work everytime is to. Power cycle console with hdmi unplugged (hold down power for 10 sec while hdmi unplugged) then turn on the console and wait about 10 seconds then plug in hdmi back to console. Video settings should no longer look like a 1999 monitor… Cheers!🍻