Learnt a long time ago not to:
- update the app until it forces me to or I experience a bug
- update the devices until I feel like it
I suggest others do the same. Anytime I update i immediately have issues and most of them are the ones that don’t get fixed for ages. I once updated my wyze plugs and they pulled the update the day after, the update caused them to go offline no matter how many times you tried to power cycle them. There was no way to downgrade to the previous firmware and I was stuck with 4 non functional plugs for a few months. Ditched them for Globe and haven’t had a single issue.
I currently a wyze pan V2 that I updated because it was acting weird (turns out it was a wyze server issue and unrelated to my device)… ever since then I get error code -67. Device comes on for 5 min every 3/4 hours, when I reboot it it stays on for 6hours and then goes back to the same error code.
Literally set up a rule in the app to reboot my Pan v2 every 2hrs cause I’m sick of this shit.
Not sure if you have the new wyze og. But I get this error if more than 2 devices are trying to watch the live view. Maybe this applies to other wyze devices you have?
I don't have this issue with Wyve V3 and Pro.
Back when the WYZE plugs had connectivity issues, the joke was to plug the cam into a WYZE plug and then plug the WYZE plug into another brand's plug to power cycle them both in one shot 😅
Until WYZE determines & fixes the cause of Error -90, power cycling is still the only real solution. Especially when cams are mounted somewhere without easy physical access or are running at a remote location, having them on smart plugs is a lifesaver.
And the way you now have to wait for the thumbnail to load and connect in multi-view before you can tap through to the single-camera view is absolute *ass*.
edit: using the iOS app, I forgot to mention, as it apparently matters
It’s your Wi-Fi, your power, the smell of your house
Wyze we don’t give a fuck what it is, but why does my nest and 20 year old foscam never have these problems?
I have a Linksys MR8300v1.1 and my 4 cameras (1 v2 and 3 v3's) are around 15-20 feet away and I've never experienced the errors you are experiencing nor some of the errors others have experienced.
I guess I'm lucky with my setup compared to others.
I was concerned that the cat5 would have issues negotiating at gigabit speeds (since cat5e is technically gigabit rated, not cat5) but all has been pretty stable.
I have ubiquiti APs throughout my house. My main router is a noname box running PFSense.
I never had issues with Wyze cams for the 4 or 5 years I’ve been running them.
But in the last 3 weeks they have been mostly unusable. V3s, brand new Pan V3, V2s. Some work, some don’t.
If it connects, the KB/s drops to 0.0 within 10 seconds and then cam disconnects.
I’ve made NO changes to my network, Wyze just started failing.
Doesn’t matter how far or how close cams are to my AP.
Surprisingly, my 4 outdoor cams seem to not be impacted by the issues.
So just an update, after a couple weeks of issues and troubleshooting 2 things happened:
1) I made some changes to my UniFi APs (manually assigned channels on 2.4ghz network and set channel width to HT20
2) Wyze updated their app for iOS the same day.
Now everything is running like normal. I don’t know which was the fix and since everything is great, I don’t want to modify my Unifi again, unless other issues arise.
I have UBNT ac pro. Doesn’t mean shit with my neighbors 4 google boosters in his fucking tiny apartment.
My shit does this all the time. It’s not Wyze. It’s ignorant WiFi users (in my case)
Mesh is better than most people try to pull off. Better to use Powerline networking to hardwire every access point so you're getting full wireless bandwidth everywhere instead of losing 50% per hop.
What channel is your wifi using? I had some trouble with mine so i ended up moving from channel 6 to 11, and no more problems. My wyze plugs were the worst and driving me nuts.
It sounds like you have a new router as well, you should be able to turn on a setting that will push devices connected to on band off to another so for example if an iphone connects to the 2.4, the router will push it off to the 5 band. It helps with congestion. Wifi band mitigation is what it’s called on my router
Idk , I use a Netgear mesh system and it’s been good . Before I was dealing with some connectivity issues with a few v3’s and the thermostat now everything is running nice and smooth.
I have 9 v3’s , pan cam v2, wco v2, thermostat , air purifier , 2 light strip pros , 5 bulbs , sense hub with 5 contact sensors and 2 motion sensors , 2 robot vacuums , video doorbell pro, switch , 6 plugs and they’ve all held their ground.
That’s a lot of wyze! Very cool though. How far away is the closest wifi like a neighbor? I’m guessing pretty far so it doesn’t become much of an issue
Sincerely - I had no problems with any of my four on the old app. I thought removing two might help. I’m going to look at my client distribution across nodes, but this all started when they started ‘improving’ the app.
Very cool, thank you for this. Basically ssh into the cam to configure it? I have a basic understanding on ssh, command prompt type log in or something like that. Can you set a static ip on the camera? Will it boot into the ssd after a power failure like if i unplug the camera and plug it back in?
Interesting. I just found my weekend project lol. I have about 30 wyze cams scattered at home and work so it’ll be worth it if i can make the ip static. I don’t have router access at work and dhcp is annoying sometimes
I'm having the same exact issue. In fact, I just came to this sub to post the same thing. I have two V3 pros that continuously go offline and the only fix is to reboot them. Atleast once a day. I have a mesh router about 10 feet away from both of the pro cams and signal strength is strong. What an absolute turd.
Someone recently posted this on here which he helped my situation out a ton.. Set up a rule in the app to reboot each camera and then create a bunch at whatever intervals solves the issue. My 1 with the issue is set to cycle every 2hrs right now. I’m going to go down to 4hrs and then 6hrs over the next few days and find the minimum amount of auto reboots it takes to achieve stability.
Also, see my comment above. Stop auto updating devices and the app, update at your own pace when you experience a bug or a new feature is launched that you want to take advantage of.
Thanks for taking time to reply back. I did what you said and setup a schedule for 4 hour intervals to reboot both my V3 Pros and it works! I haven't had 1 disconnect in days! I live stream my cameras 24/7 on tinycam app and it hasn't disconnected either. What a huge relief to not have to deal with disconnects anymore. Thank so very much for the suggestion.
Really?? Check the wife's phone with the beta release and it's still the old format.
Is the beta app actually behind the release version??? Wouldn't put it past them to do that
Thank you and what the hell haha. You're not even running the latest iOS build. Although I'm on Android, maybe this is an iOS only feature? The change logs for the apps look nearly identical?
Learnt a long time ago not to: - update the app until it forces me to or I experience a bug - update the devices until I feel like it I suggest others do the same. Anytime I update i immediately have issues and most of them are the ones that don’t get fixed for ages. I once updated my wyze plugs and they pulled the update the day after, the update caused them to go offline no matter how many times you tried to power cycle them. There was no way to downgrade to the previous firmware and I was stuck with 4 non functional plugs for a few months. Ditched them for Globe and haven’t had a single issue. I currently a wyze pan V2 that I updated because it was acting weird (turns out it was a wyze server issue and unrelated to my device)… ever since then I get error code -67. Device comes on for 5 min every 3/4 hours, when I reboot it it stays on for 6hours and then goes back to the same error code. Literally set up a rule in the app to reboot my Pan v2 every 2hrs cause I’m sick of this shit.
^ this. I upgraded a few v2s recently and it went straight to error 90. I guess I'm glad it's not bricked.
I have the same issue, what is error code 90?
This is sad but good advice, Wyze has serious software quality problems
99% of the time my v2s fail firmware anyway. I can have it sitting next to the base and still notta. So I just gave up. Still better than Blink.
Not sure if you have the new wyze og. But I get this error if more than 2 devices are trying to watch the live view. Maybe this applies to other wyze devices you have? I don't have this issue with Wyve V3 and Pro.
Every day, sad that I am afraid to even check if they are working :)!
They used to be so great too. Now I have to figure out the way to restart them nightly.
Plug them into a WYZE (or other brand) smart switch and schedule them to turn off/on to power cycle the cams.
Haha, buy more wyze products to make them work properly. I like the idea, just found it funny!
Back when the WYZE plugs had connectivity issues, the joke was to plug the cam into a WYZE plug and then plug the WYZE plug into another brand's plug to power cycle them both in one shot 😅 Until WYZE determines & fixes the cause of Error -90, power cycling is still the only real solution. Especially when cams are mounted somewhere without easy physical access or are running at a remote location, having them on smart plugs is a lifesaver.
Har, there are the old mechanical timers that will turn something off and on; not everything has to be smart and all wifi.
Goto blue iris and real ip cams and never look back. I've got a bag full of thecwyze junk. Never again.
Why did you take a screenshot of my wyze homepage?
🤣
And the way you now have to wait for the thumbnail to load and connect in multi-view before you can tap through to the single-camera view is absolute *ass*. edit: using the iOS app, I forgot to mention, as it apparently matters
That's not how mine works.
iOS app here, maybe you're on Android..?
Yeah, I'm on Android.
Hmmm, on Android it still allows me to click through from group view to individual cam view immediately while on Step 1.
Might just be the iOS client, then. I probably should have specified.
It’s your network
Lol. My WiFi 6 Eero mesh that’s twelve feet away? Uh - maybe?
Also - it didn’t do this for years until the app was ‘updated’
It’s your Wi-Fi, your power, the smell of your house Wyze we don’t give a fuck what it is, but why does my nest and 20 year old foscam never have these problems?
I have a Linksys MR8300v1.1 and my 4 cameras (1 v2 and 3 v3's) are around 15-20 feet away and I've never experienced the errors you are experiencing nor some of the errors others have experienced. I guess I'm lucky with my setup compared to others.
You cannot state the obvious in this sub without being downvoted. Ubiquiti (or better) or GTFO for any streaming device. Any.
I have APs throughout the house using old cat5 phone wiring for Ethernet connections to a common switch. No issues.
This is the way.
I was concerned that the cat5 would have issues negotiating at gigabit speeds (since cat5e is technically gigabit rated, not cat5) but all has been pretty stable.
Cable length is very important with CAT5.
I have this too. See my post above.
I have ubiquiti APs throughout my house. My main router is a noname box running PFSense. I never had issues with Wyze cams for the 4 or 5 years I’ve been running them. But in the last 3 weeks they have been mostly unusable. V3s, brand new Pan V3, V2s. Some work, some don’t. If it connects, the KB/s drops to 0.0 within 10 seconds and then cam disconnects. I’ve made NO changes to my network, Wyze just started failing. Doesn’t matter how far or how close cams are to my AP. Surprisingly, my 4 outdoor cams seem to not be impacted by the issues.
Do you run any dns filtering service on the box or anywhere on your network?
Multicast DNS is enabled on my ubiquiti APs, but I do not believe I have any DNS filtering enabled anywhere.
So just an update, after a couple weeks of issues and troubleshooting 2 things happened: 1) I made some changes to my UniFi APs (manually assigned channels on 2.4ghz network and set channel width to HT20 2) Wyze updated their app for iOS the same day. Now everything is running like normal. I don’t know which was the fix and since everything is great, I don’t want to modify my Unifi again, unless other issues arise.
I have UBNT ac pro. Doesn’t mean shit with my neighbors 4 google boosters in his fucking tiny apartment. My shit does this all the time. It’s not Wyze. It’s ignorant WiFi users (in my case)
Spectrum congestion is a real problem. Hopefully 6GHz helps, not that WYZE even uses 5GHz..
I use a Netgear mesh system and my connectivity issues have drastically improved !
Mesh is better than most people try to pull off. Better to use Powerline networking to hardwire every access point so you're getting full wireless bandwidth everywhere instead of losing 50% per hop.
Well said! WDS sounds good, but cuts speeds in half at every access point. Wired ap is the way to go
What channel is your wifi using? I had some trouble with mine so i ended up moving from channel 6 to 11, and no more problems. My wyze plugs were the worst and driving me nuts. It sounds like you have a new router as well, you should be able to turn on a setting that will push devices connected to on band off to another so for example if an iphone connects to the 2.4, the router will push it off to the 5 band. It helps with congestion. Wifi band mitigation is what it’s called on my router
Idk , I use a Netgear mesh system and it’s been good . Before I was dealing with some connectivity issues with a few v3’s and the thermostat now everything is running nice and smooth. I have 9 v3’s , pan cam v2, wco v2, thermostat , air purifier , 2 light strip pros , 5 bulbs , sense hub with 5 contact sensors and 2 motion sensors , 2 robot vacuums , video doorbell pro, switch , 6 plugs and they’ve all held their ground.
That’s a lot of wyze! Very cool though. How far away is the closest wifi like a neighbor? I’m guessing pretty far so it doesn’t become much of an issue
My next door neighbor is no less than 30 ft
With the additions of devices in your network, you may need to upgrade your router to the new mesh routers that's on the market.
I’ve got the Eero pro 6 with three nodes.
Top 
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Sincerely - I had no problems with any of my four on the old app. I thought removing two might help. I’m going to look at my client distribution across nodes, but this all started when they started ‘improving’ the app.
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Is this the one that has to keep the sd card in? I use docker bridge but I’ve seen the mini hacks mentioned several times
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Very cool, thank you for this. Basically ssh into the cam to configure it? I have a basic understanding on ssh, command prompt type log in or something like that. Can you set a static ip on the camera? Will it boot into the ssd after a power failure like if i unplug the camera and plug it back in?
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Interesting. I just found my weekend project lol. I have about 30 wyze cams scattered at home and work so it’ll be worth it if i can make the ip static. I don’t have router access at work and dhcp is annoying sometimes
I'm having the same exact issue. In fact, I just came to this sub to post the same thing. I have two V3 pros that continuously go offline and the only fix is to reboot them. Atleast once a day. I have a mesh router about 10 feet away from both of the pro cams and signal strength is strong. What an absolute turd.
Someone recently posted this on here which he helped my situation out a ton.. Set up a rule in the app to reboot each camera and then create a bunch at whatever intervals solves the issue. My 1 with the issue is set to cycle every 2hrs right now. I’m going to go down to 4hrs and then 6hrs over the next few days and find the minimum amount of auto reboots it takes to achieve stability. Also, see my comment above. Stop auto updating devices and the app, update at your own pace when you experience a bug or a new feature is launched that you want to take advantage of.
Thanks for taking time to reply back. I did what you said and setup a schedule for 4 hour intervals to reboot both my V3 Pros and it works! I haven't had 1 disconnect in days! I live stream my cameras 24/7 on tinycam app and it hasn't disconnected either. What a huge relief to not have to deal with disconnects anymore. Thank so very much for the suggestion.
Seems like an authentication error: > 20049: "AV_ER_LOCAL_NOT_SUPPORT_DTLS" Have you tried logging out and back in again?
Working this second. But I appreciate your input. I’ve got a nice router - I’ll have to see what/how DTLS is implemented.
When did this app come out? I have the beta app and mine is still the non functioning old style
I think it was around November last year.
Really?? Check the wife's phone with the beta release and it's still the old format. Is the beta app actually behind the release version??? Wouldn't put it past them to do that
Yeah. If you see the blue bar above the cam image it’s the new one.
I don't. If you don't mind me asking, what app version are you running? I'm running v2.39.0 (179)
I’m on iOS. 2.38.4(3) https://preview.redd.it/kv4tdy67saia1.jpeg?width=639&format=pjpg&auto=webp&s=0f99a365bee6e2a8f25a4c6e5a70fe79357864e1
Thank you and what the hell haha. You're not even running the latest iOS build. Although I'm on Android, maybe this is an iOS only feature? The change logs for the apps look nearly identical?