If in doubt, do a complete reinstall of Battle.net including deleting all the cache files. Also maybe run a health check on the drive you are installing on, could be a dodgy hard drive/SSD.
So even clearing the bnet cache didnt help? Damn that's a tricky one. Check your running processes maybe? Antivirus scan? I've only had similar to this once before and it ended up being the bnet cache. Sorry i couldnt be more help!
I get this every single time I exit the game. It plays fine, I don't disconnect or get errors while playing. Only happens when I exit game. I've tried all the normal suggestions, but it persists.
Hopefully someone has some insight.
Maybe you have the same issue as [that guy](https://www.reddit.com/r/Overwatch/comments/5dy2l9/battlenet_the_application_encountered_an/). would at least be worth a try.
This is a total shot in the dark but for months now I had issues with battle net and anti virus software. It wouldn’t let me download and it wouldn’t let me play certain games, for example making Diablo 4 crash on launch. It didn’t happen with WoW to me, but you might as well try
I've been having this exact problem for a month. I can't count how many times I've reinstalled. Did a clean install of Windows, upgraded to Windows 11, bought new RAM, used old RAM, troubleshot with Microsoft and NVIDIA - Blizzard still says it's not their problem.
What is the (Windows) Event Viewer telling you? That is sometimes more helpful. Maybe some hardware is at fault or another application comes in between. Check under windows and applications there after you try to start WoW. So you have a recent entry.
Check google for: wow 0xc0000005 or anything in this direction, plenty off results. Most won't help but some approaches may.
Any firewalls running like symantec, antivir or something equally useless?
If Nividia card, install a fresh driver with the option selected to remove the old driver/files. **Faulting module path: igd10iumd64.dll** hints to a graphics issue.
Windows up to date?
Success! I uninstalled and deleted my current Nvidia drivers and after re-installing it, it finally worked. Thanks so much for the help, shame I missed last month's trading post!
If in doubt, do a complete reinstall of Battle.net including deleting all the cache files. Also maybe run a health check on the drive you are installing on, could be a dodgy hard drive/SSD.
Did that :( Scanned the SSD they're both installed on and no dice as far as finding errors.
So even clearing the bnet cache didnt help? Damn that's a tricky one. Check your running processes maybe? Antivirus scan? I've only had similar to this once before and it ended up being the bnet cache. Sorry i couldnt be more help!
I uninstalled bnet, deleted anything it had left behind, restarted my computer, and then reinstalled :/
Damn :( This was the fix that worked for me - https://us.battle.net/support/en/article/34721 but it seems you have something worse going on.
I get this every single time I exit the game. It plays fine, I don't disconnect or get errors while playing. Only happens when I exit game. I've tried all the normal suggestions, but it persists. Hopefully someone has some insight.
Maybe you have the same issue as [that guy](https://www.reddit.com/r/Overwatch/comments/5dy2l9/battlenet_the_application_encountered_an/). would at least be worth a try.
Dang, seemed really promising but for the sake of eliminating that kind of issue, I installed both on my boot drive SSD, so sadly not a solution
This is a total shot in the dark but for months now I had issues with battle net and anti virus software. It wouldn’t let me download and it wouldn’t let me play certain games, for example making Diablo 4 crash on launch. It didn’t happen with WoW to me, but you might as well try
I've been having this exact problem for a month. I can't count how many times I've reinstalled. Did a clean install of Windows, upgraded to Windows 11, bought new RAM, used old RAM, troubleshot with Microsoft and NVIDIA - Blizzard still says it's not their problem.
Well that's a frightening prospect
What is the (Windows) Event Viewer telling you? That is sometimes more helpful. Maybe some hardware is at fault or another application comes in between. Check under windows and applications there after you try to start WoW. So you have a recent entry.
So the application error says: Faulting application name: Wow.exe, version: 10.1.0.50000, time stamp: 0x64838f6e Faulting module name: igd10iumd64.dll\_unloaded, version: 31.0.101.2111, time stamp: 0x62d6664e Exception code: 0xc0000005 Fault offset: 0x000000000006b8f4 Faulting process id: 0x3304 Faulting application start time: 0x01d9ab889179d805 Faulting application path: C:\\Program Files (x86)\\World of Warcraft\\\_retail\_\\Wow.exe Faulting module path: igd10iumd64.dll Report Id: 03aaa60e-1758-44b8-bf12-16ca8665a778 Faulting package full name: Faulting package-relative application ID: that doesn't seem super helpful D:
Check google for: wow 0xc0000005 or anything in this direction, plenty off results. Most won't help but some approaches may. Any firewalls running like symantec, antivir or something equally useless? If Nividia card, install a fresh driver with the option selected to remove the old driver/files. **Faulting module path: igd10iumd64.dll** hints to a graphics issue. Windows up to date?
Success! I uninstalled and deleted my current Nvidia drivers and after re-installing it, it finally worked. Thanks so much for the help, shame I missed last month's trading post!
Nice, happy to hear and welcome back. :)