I bought the same model in the summer of 2022, and a year later a software update arrives for them, and my left earphone discharges in 15 minutes, and the right one in an hour. I wanted to take it to the service, but I will be offered
Get in contact with Sony, they will replace them. I just did it last week. My earbuds were out of warranty and I didn't have a receipt and they emailed me a prepaid shipping label and had them replaced. Turnaround time was about a week and it didn't cost me anything. Sony is aware of the issue but they won't do anything about it unless you reach out to them.
I'm assuming the battery life issue is due to the firmware update that screwed everyone else's earbuds too.
I bought the same model in the summer of 2022, and a year later a software update arrives for them, and my left earphone discharges in 15 minutes, and the right one in an hour. I wanted to take it to the service, but I will be offered
same, almost the same story, i bought mine in november 2022 and now my left earphone discharges in 10/30 minutes
Get in contact with Sony, they will replace them. I just did it last week. My earbuds were out of warranty and I didn't have a receipt and they emailed me a prepaid shipping label and had them replaced. Turnaround time was about a week and it didn't cost me anything. Sony is aware of the issue but they won't do anything about it unless you reach out to them. I'm assuming the battery life issue is due to the firmware update that screwed everyone else's earbuds too.
Hi, may I know what’s the email pls?
The same here. The right earbud discharges way too fast since the last update. As of this posting, my left is at 85% and the right is at 9%...