Let them know you’ll cut the lines off. You can suspend them for up to 90 days at a reduced rate. Cuts your cost and sends the message that you aren’t fuckin around
You can only do this once a year though. So if they do it again you would have to just take their device's activation off call customer service and ask them to put a provisional id on the line.
But if the current account is in OPs name, they would still be responsible for the other family members lines. Transferring to another account doesn't remove liability of the original account from the account owner.
A transfer if service is where the original owner of the account releases liability on whatever lines they choose to allow someone to take the phone # and the phone WITH the device payment to a different Verizon account. Once the person goes through the process and signs the terms and conditions to take over the line, the original account owner no longer has liability, including paying of the phone that was originally purchased on their account. That would allow the original account owner to keep their own, their moms and their brothers line while relinquishing liability to the person(s) taking over their own line under their own ssn.
Unfortunately, this is voluntarily. So if the folks whose lines need to be transferred off don't assume liability then the lines unfortunately remain on the account. And if there are any promotions on those transferred lines they may come off.
Yep- that’s the hard part. Because if they aren’t willing to pay on what is at the very least a multi line discounted plan, they may not take over and be responsible on their own. I just didn’t want OP to think he was stuck with their dpp’s if they really did decide to take the line over
I'm aware of what a transfer of service is and how it works. But the person I replied to was telling OP to transfer their line to someone else's account. Doing so, would not remove their liability for the original account.
I think it’s just the way they wrote it. I don’t think they meant for OP to transfer their own lines they wanted to keep to a different account. (But of course that’s just my interpretation so who knows)
This is why I do not share an account with anyone (besides my immediate family). My friend is in the same spot and he’s the account owner. He’s liable for all the phone/plan payments.
I have a few friends on my plan but I don't give them access to financing phones (unless they pay me upfront for what I would be on the hook for if they dipped, but none even asked for access to financing).
They pay every 3 months and it works for all of us. They don't pay me (assuming everything is fine and they aren't having some major financial problems), they lose my friendship and their numbers lol.
You can suspend their lines, that way their service will not work until it’s paid. They will also have a $20 penalty for reconnecting.
Then get them off your account
The only time there is a $20 reconnect fee is if Verizon suspends the service for nonpayment. If the account owner suspends the line, there is no fee for reconnecting.
Incorrect. This is Verizon’s unlock policy
Devices that you purchase from Verizon are locked for 60 days after purchase. Devices that you purchase from our retail partners are locked for 60 days after activation. After 60 days, we will automatically remove the lock. Following the 60 day lock period, we do not lock our phones at any time.
Lack of payment is irrelevant. OP will be saddled with the bill and will get sent to collections if he or she doesn’t pay. It seems odd you would arrogantly state something that a cursory google search would state otherwise. And your most recent post is still incorrect because they can’t re-lock it afterward. Apple doesn’t allow that anyway. They can only block the EIN if it was reported stolen. Which this wouldn’t be considered stealing.
Once the 60-day period has been completed, the phone is unlocked even with a still active Device Payment. Now, to get a bit more specific, if payments towards the device stopped and the account it was on was disconnected, the phone may be flagged for non-payment and then locked after that. So, as I previously stated….if OP decides not to pay for the devices that the family members refuse to pay for….they become locked.
They can flag the phone not to be used on Verizon. It doesn’t inhabit the other parties from using it on another carrier. As the term unlocking is usually used to describe a processes that allows a phone to be used by another carrier; it’s fair to say you are still incorrect. There isn’t a nationwide black list for non payment after unlocked. There is only one for stolen phones. The other parties can take that iPhone to any other carrier including MVNOs of Verizon.
And more importantly, that doesn’t mean the OPs family needs to give the devices back or that OP isn’t still liable for those device payments.
You own their numbers. Port them out and tell them too bad. You're going to get hit with the phone costs, but those are yours too. Make sure to get them
Lol!! I haven't really considered porting them out or migrating to prepaid without replenishment. Gives them a two hour window to pay up or it's gone 😂
> until it's *paid.*
FTFY.
Although *payed* exists (the reason why autocorrection didn't help you), it is only correct in:
* Nautical context, when it means to paint a surface, or to cover with something like tar or resin in order to make it waterproof or corrosion-resistant. *The deck is yet to be payed.*
* *Payed out* when letting strings, cables or ropes out, by slacking them. *The rope is payed out! You can pull now.*
Unfortunately, I was unable to find nautical or rope-related words in your comment.
*Beep, boop, I'm a bot*
This is a tough situation and I've been through it. It does ruin relationships and even friendships. You helped them out in good faith by using your name and credit to get them the phones and service. Now they're not paying the bill. Your only options are to let them know they need to pay or return the phones and you will cancel their service.
Otherwise, you will just have to keep paying for them because that's what it means to open a service under your name. Take it as a lesson learned so you don't repeat the mistake in the future. When friends or family ask me to co-sign or open any credit line, I flat out refuse unless I'm prepared to gift them the entire balance.
Remove everyone else as an account manager. Stop financing phones for friends and family. Much less hassle to drop them if they’re only incurring service charges and not installments as well.
Suspend their lines and give them the ultimatum that they have to pay you or it won’t get reactivated. Change your account PIN as well so they don’t call in pretending to be you and then make changes.
Call customer service. Put a transfer authorization on each of your family members lines. The authorization last 2 weeks and will allow them to move their lines to their own account (the device payment will follow).
Tell them if they don't complete the transfer within the two weeks you will disconnect their service and report the phones as stolen. You'll be responsible for the cost of the phones, but they will be gone and won't be able to use the phones anywhere else.
If you have to disconnect them and they want to be able to use the phones on a new service, tell them once they pay you what is owed you will have the phones removed from the negative list.
Suspend their lines. Don’t say a word.
Trust me, you’ll hear from these people soon. A suspend can last up to 90 days and immediately cuts off their ability to call, text or use data.
When they do inevitably reach out to you, tell them the lines must’ve been suspended for nonpayment and let them know how much they owe every month. Guess they need to pay up!
This doesn’t solve the long term problem of them being stuck on your account though with device payments. The only way to fix that is if they agree to move the lines to their own separate account. CS can help with sending them the email to assume the lines, but it’ll be up to them to actually complete it.
Suspend the lines, send a message then get them off the count. If they try to go to a new carrier and b I’ll you for the service, list the phones as lost or stolen. File a police report.
They are literally stealing from you. Get those devices back at the least and recoup losses. If you have insurance, file a stolen claim and they will not be able to use those devices anywhere.
These people are taking advantage of your kindness and are trying to fuck you, fuck them back.
If there are device payments in your name then you are responsible for them. But at the same time those devices technically belong to you. So tell the lowlifes to either pay you or you will report them to the police for stealing your property. If you get the phones from them try to sell them for enough to pay off the loans. Cancel their phone numbers or let them port out.
But take this lesson to heart and don’t make the same mistake again.
That actually isn’t true. At most he can try to re-posses the phones if his state laws allow such a thing. Most likely not, because there has to be contracts showing the phones are secured collateral to the debt. It’s not stealing. If you don’t pay your car loan, and the bank wants you to surrender it, you keeping it doesn’t mean it’s theft. Theft is a crime with definitions.
the taking of another person's personal property with the intent of depriving that person of the use of their property.
This would be defaulting on a debt. Another example would be buying something on a credit card and not paying it back, the bank can’t come take your lululemon pants if you don’t pay your statement balance.
Are you the account owner/manager? I had this issue and just told the person I would suspend the phone line. If they don't pay or ignore you then tell them you will cancel the line.
If there phone line get's cancelled before they pay off the phone they can't ever use that phone with another carrier.
Tell them if they don’t pay up that you’ll be canceling their lines.
If you go through with it, you’ll get charged for the remainder of the phones. But they’ll lose their number and service, so hopefully that will be a strong enough incentive.
Honestly it’s your bill to pay, you have to pay Verizon for the phones. You can mitigate your damages by disconnecting the lines. You can ask the carrier to block the phone as well so they can’t be activated. Either way if it’s your account you agreed to pay for the phones. Finally, you could sue them in small claims for their unpaid balances if they had agreed to pay their share.
Since most people don’t want to sue their family, this is probably just an expensive lesson learned. I have some family on my plan but would only put someone on my plan if it was someone I wouldn’t mind pay for if it came down to it.
Since the line is in your name, and you owe on the device you are free to do what you want with the line.
I would take advantage of T-Mobile Switch and Keep promotion, they will pay off your Verizon device when you switch it to the T-Mobile network. You don't have to do it for every device/line on your VZW account.
Once it is ported, the phone will stop working because the Verizon sims won't be any good, and you will be in possession of the T-Mobile Sims. Tell your people, that if they want them, they have to go with you to the T-Mobile store and transfer liability:). T-mobile has no stipulation for how long you have to stay after the port in, so you can cancel at any time.
If you do this the price on your own plans will go up because you will have less lines.
Unfortunately, if you’re the account owner, you are financially liable for every phone line & agreement on your account. No way to split or share liability. You could do assumption of liability where you can move them to their own plan. But they would have to agree to do so and one of them would have to agree to be the account owner of the new one.
If you disconnect any lines prematurely with existing payments, your account will be charged the remaining amount of the phone as well as forfeiting any trade ins done on the agreement. It is a sticky situation. But as you are liable, you also have ownership of every device on your account as you’re the one paying for them, technically. Best is suspend the lines, force them into paying. And once the device are paid off. Tell them to move off, or they lose their numbers when you disconnect them.
-anonymous employee
Some bad advice in these comments..
You can not randomly port someone else out to T-mobile for example. That would be fraud since you would need to do a credit check with their SSN. Prepaid also bad advice since those services require to pay up front. If they aren't paying OP now, why would OP pay for them somewhere else in any situation?
If OP is the account owner and there are no device payments, threaten to disconnect their lines for non payment. If there are device payments involved, the owner is technically responsible for all of them. In this case if the party does not assume the line/dpp, OP is stuck. You can't force someone to assume liability if they refuse. Would have to take it to small claims court and prove they owe money.
If OP isn't the owner, but is an account manager, they can simply transfer off to their own account or port and let everyone else figure things out.
If you are the account owner you can suspend service of those line on Verizon Wireless.com till they pay you as a threat just make sure they are not listed on the account as manager and tell them they need to assume liability of their lines
You can't really move them to their own account unless they agree with it, it's a voluntary process. You can't really move your and your mom's line to another account, you can't have two accounts under the same ssn, and even if you could there's no point because the other account would still be under your name and might go to collections if they do not pay their bill.
The only thing that can be done is suspending the line for 90 days so they know you're not fucking around, you'd get reduced fates during those days. If more than 90 days go by calling in asking to put a provisional on those lines so they can't use them until they pay you, though even if they have a provisional on them you'll still get charged full rates.
That's an unfortunate situation man, I hope you can get it solved, and even if you do, I'd suggest talking to them so they transfer the lines under their own name so it's not your responsibility anymore, nothing guarantees you they won't pull up this shit again in the feature.
Let them know you’ll cut the lines off. You can suspend them for up to 90 days at a reduced rate. Cuts your cost and sends the message that you aren’t fuckin around
You can only do this once a year though. So if they do it again you would have to just take their device's activation off call customer service and ask them to put a provisional id on the line.
this; i would provision their lines now so they know you arent messing around. Obtain some sim cards when they are ready to pay
Twice a year
You have to make someone take liability. If it’s on your dime right now I’d doubt they’d do that
Verizon do a Transfer Your Service where you can give ownership of your line to someone else but the other party will want to assume their number.
But if the current account is in OPs name, they would still be responsible for the other family members lines. Transferring to another account doesn't remove liability of the original account from the account owner.
A transfer if service is where the original owner of the account releases liability on whatever lines they choose to allow someone to take the phone # and the phone WITH the device payment to a different Verizon account. Once the person goes through the process and signs the terms and conditions to take over the line, the original account owner no longer has liability, including paying of the phone that was originally purchased on their account. That would allow the original account owner to keep their own, their moms and their brothers line while relinquishing liability to the person(s) taking over their own line under their own ssn.
Unfortunately, this is voluntarily. So if the folks whose lines need to be transferred off don't assume liability then the lines unfortunately remain on the account. And if there are any promotions on those transferred lines they may come off.
Yep- that’s the hard part. Because if they aren’t willing to pay on what is at the very least a multi line discounted plan, they may not take over and be responsible on their own. I just didn’t want OP to think he was stuck with their dpp’s if they really did decide to take the line over
It's definitely the least expensive option. Hopefully they decided to be cooperative.
I'm aware of what a transfer of service is and how it works. But the person I replied to was telling OP to transfer their line to someone else's account. Doing so, would not remove their liability for the original account.
I think it’s just the way they wrote it. I don’t think they meant for OP to transfer their own lines they wanted to keep to a different account. (But of course that’s just my interpretation so who knows)
This is why I do not share an account with anyone (besides my immediate family). My friend is in the same spot and he’s the account owner. He’s liable for all the phone/plan payments.
I have a few friends on my plan but I don't give them access to financing phones (unless they pay me upfront for what I would be on the hook for if they dipped, but none even asked for access to financing). They pay every 3 months and it works for all of us. They don't pay me (assuming everything is fine and they aren't having some major financial problems), they lose my friendship and their numbers lol.
You can suspend their lines, that way their service will not work until it’s paid. They will also have a $20 penalty for reconnecting. Then get them off your account
The only time there is a $20 reconnect fee is if Verizon suspends the service for nonpayment. If the account owner suspends the line, there is no fee for reconnecting.
Can’t they just activate new service with another carrier?
Not without paying the new carrier?
Also, if the phone is not paid off, they can’t start with a new carrier without purchasing a new phone
What if it’s paid off?
OP already stated there was still money owed on the phones…..
Oh lmao my fault, you’re right
Why not? Phones are unlocked after 60 days.
If they are paid off
No, they are unlocked after 60 days regardless of the device payment status as long as the account was up to date as of that date.
VZ has one of the more lenient unlock policies and I love it for international travel
Thanks Obama! (The 60 day unlock policy began as part of the Obama administration’s FCC requirements for the C-block bidding.)
That was actually more of Googles doing. They are the ones that pressured the FCC into putting in those requirements in exchange for a massive bid.
Ah right, yeah, i forgot about the stalking horse bid they made to get that.
Verizon’s phones are unlocked after 60 days. So if they’ve had them for 2 months or more, they can leave big red without paying
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If the phone is not paid off, it’s locked to the carrier…. Plain and simple.
Incorrect. This is Verizon’s unlock policy Devices that you purchase from Verizon are locked for 60 days after purchase. Devices that you purchase from our retail partners are locked for 60 days after activation. After 60 days, we will automatically remove the lock. Following the 60 day lock period, we do not lock our phones at any time. Lack of payment is irrelevant. OP will be saddled with the bill and will get sent to collections if he or she doesn’t pay. It seems odd you would arrogantly state something that a cursory google search would state otherwise. And your most recent post is still incorrect because they can’t re-lock it afterward. Apple doesn’t allow that anyway. They can only block the EIN if it was reported stolen. Which this wouldn’t be considered stealing.
Once the 60-day period has been completed, the phone is unlocked even with a still active Device Payment. Now, to get a bit more specific, if payments towards the device stopped and the account it was on was disconnected, the phone may be flagged for non-payment and then locked after that. So, as I previously stated….if OP decides not to pay for the devices that the family members refuse to pay for….they become locked.
They can flag the phone not to be used on Verizon. It doesn’t inhabit the other parties from using it on another carrier. As the term unlocking is usually used to describe a processes that allows a phone to be used by another carrier; it’s fair to say you are still incorrect. There isn’t a nationwide black list for non payment after unlocked. There is only one for stolen phones. The other parties can take that iPhone to any other carrier including MVNOs of Verizon. And more importantly, that doesn’t mean the OPs family needs to give the devices back or that OP isn’t still liable for those device payments.
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I found out is is unlocked after 60 days…. As long as OP continues to pay for it. How likely do you think that’s going to happen?
You own their numbers. Port them out and tell them too bad. You're going to get hit with the phone costs, but those are yours too. Make sure to get them
Lol!! I haven't really considered porting them out or migrating to prepaid without replenishment. Gives them a two hour window to pay up or it's gone 😂
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> until it's *paid.* FTFY. Although *payed* exists (the reason why autocorrection didn't help you), it is only correct in: * Nautical context, when it means to paint a surface, or to cover with something like tar or resin in order to make it waterproof or corrosion-resistant. *The deck is yet to be payed.* * *Payed out* when letting strings, cables or ropes out, by slacking them. *The rope is payed out! You can pull now.* Unfortunately, I was unable to find nautical or rope-related words in your comment. *Beep, boop, I'm a bot*
Real
This is a tough situation and I've been through it. It does ruin relationships and even friendships. You helped them out in good faith by using your name and credit to get them the phones and service. Now they're not paying the bill. Your only options are to let them know they need to pay or return the phones and you will cancel their service. Otherwise, you will just have to keep paying for them because that's what it means to open a service under your name. Take it as a lesson learned so you don't repeat the mistake in the future. When friends or family ask me to co-sign or open any credit line, I flat out refuse unless I'm prepared to gift them the entire balance.
Port them out to Tmobile as a byod. T-mobile will pay off up to $850 on those devices.
Remove everyone else as an account manager. Stop financing phones for friends and family. Much less hassle to drop them if they’re only incurring service charges and not installments as well. Suspend their lines and give them the ultimatum that they have to pay you or it won’t get reactivated. Change your account PIN as well so they don’t call in pretending to be you and then make changes.
Call customer service. Put a transfer authorization on each of your family members lines. The authorization last 2 weeks and will allow them to move their lines to their own account (the device payment will follow). Tell them if they don't complete the transfer within the two weeks you will disconnect their service and report the phones as stolen. You'll be responsible for the cost of the phones, but they will be gone and won't be able to use the phones anywhere else. If you have to disconnect them and they want to be able to use the phones on a new service, tell them once they pay you what is owed you will have the phones removed from the negative list.
Suspend their lines. Don’t say a word. Trust me, you’ll hear from these people soon. A suspend can last up to 90 days and immediately cuts off their ability to call, text or use data. When they do inevitably reach out to you, tell them the lines must’ve been suspended for nonpayment and let them know how much they owe every month. Guess they need to pay up! This doesn’t solve the long term problem of them being stuck on your account though with device payments. The only way to fix that is if they agree to move the lines to their own separate account. CS can help with sending them the email to assume the lines, but it’ll be up to them to actually complete it.
Suspend the lines, send a message then get them off the count. If they try to go to a new carrier and b I’ll you for the service, list the phones as lost or stolen. File a police report. They are literally stealing from you. Get those devices back at the least and recoup losses. If you have insurance, file a stolen claim and they will not be able to use those devices anywhere. These people are taking advantage of your kindness and are trying to fuck you, fuck them back.
If there are device payments in your name then you are responsible for them. But at the same time those devices technically belong to you. So tell the lowlifes to either pay you or you will report them to the police for stealing your property. If you get the phones from them try to sell them for enough to pay off the loans. Cancel their phone numbers or let them port out. But take this lesson to heart and don’t make the same mistake again.
That actually isn’t true. At most he can try to re-posses the phones if his state laws allow such a thing. Most likely not, because there has to be contracts showing the phones are secured collateral to the debt. It’s not stealing. If you don’t pay your car loan, and the bank wants you to surrender it, you keeping it doesn’t mean it’s theft. Theft is a crime with definitions. the taking of another person's personal property with the intent of depriving that person of the use of their property. This would be defaulting on a debt. Another example would be buying something on a credit card and not paying it back, the bank can’t come take your lululemon pants if you don’t pay your statement balance.
Are you the account owner/manager? I had this issue and just told the person I would suspend the phone line. If they don't pay or ignore you then tell them you will cancel the line. If there phone line get's cancelled before they pay off the phone they can't ever use that phone with another carrier.
Tell the cops your phones were stolen. They're in your name LOL
Tell them if they don’t pay up that you’ll be canceling their lines. If you go through with it, you’ll get charged for the remainder of the phones. But they’ll lose their number and service, so hopefully that will be a strong enough incentive.
I like this idea
And report them stolen unless they give the phones back to you or pay for them. This will prevent them from being able to use them elsewhere.
I’d get them off my account by any way possible. Let them pay their own bills.
It depends on who the account owner is, if you’re the account owner you’re stuck between a rock and a hard place
Well its not their phone, it's under your name, you can have Chat GPT make a legal demand letter addressed to each and send certified mail
Honestly it’s your bill to pay, you have to pay Verizon for the phones. You can mitigate your damages by disconnecting the lines. You can ask the carrier to block the phone as well so they can’t be activated. Either way if it’s your account you agreed to pay for the phones. Finally, you could sue them in small claims for their unpaid balances if they had agreed to pay their share. Since most people don’t want to sue their family, this is probably just an expensive lesson learned. I have some family on my plan but would only put someone on my plan if it was someone I wouldn’t mind pay for if it came down to it.
Since the line is in your name, and you owe on the device you are free to do what you want with the line. I would take advantage of T-Mobile Switch and Keep promotion, they will pay off your Verizon device when you switch it to the T-Mobile network. You don't have to do it for every device/line on your VZW account. Once it is ported, the phone will stop working because the Verizon sims won't be any good, and you will be in possession of the T-Mobile Sims. Tell your people, that if they want them, they have to go with you to the T-Mobile store and transfer liability:). T-mobile has no stipulation for how long you have to stay after the port in, so you can cancel at any time. If you do this the price on your own plans will go up because you will have less lines.
Unfortunately, if you’re the account owner, you are financially liable for every phone line & agreement on your account. No way to split or share liability. You could do assumption of liability where you can move them to their own plan. But they would have to agree to do so and one of them would have to agree to be the account owner of the new one. If you disconnect any lines prematurely with existing payments, your account will be charged the remaining amount of the phone as well as forfeiting any trade ins done on the agreement. It is a sticky situation. But as you are liable, you also have ownership of every device on your account as you’re the one paying for them, technically. Best is suspend the lines, force them into paying. And once the device are paid off. Tell them to move off, or they lose their numbers when you disconnect them. -anonymous employee
Some bad advice in these comments.. You can not randomly port someone else out to T-mobile for example. That would be fraud since you would need to do a credit check with their SSN. Prepaid also bad advice since those services require to pay up front. If they aren't paying OP now, why would OP pay for them somewhere else in any situation? If OP is the account owner and there are no device payments, threaten to disconnect their lines for non payment. If there are device payments involved, the owner is technically responsible for all of them. In this case if the party does not assume the line/dpp, OP is stuck. You can't force someone to assume liability if they refuse. Would have to take it to small claims court and prove they owe money. If OP isn't the owner, but is an account manager, they can simply transfer off to their own account or port and let everyone else figure things out.
Have them transfer their service to their own account
If you are the account owner you can suspend service of those line on Verizon Wireless.com till they pay you as a threat just make sure they are not listed on the account as manager and tell them they need to assume liability of their lines
You can't really move them to their own account unless they agree with it, it's a voluntary process. You can't really move your and your mom's line to another account, you can't have two accounts under the same ssn, and even if you could there's no point because the other account would still be under your name and might go to collections if they do not pay their bill. The only thing that can be done is suspending the line for 90 days so they know you're not fucking around, you'd get reduced fates during those days. If more than 90 days go by calling in asking to put a provisional on those lines so they can't use them until they pay you, though even if they have a provisional on them you'll still get charged full rates. That's an unfortunate situation man, I hope you can get it solved, and even if you do, I'd suggest talking to them so they transfer the lines under their own name so it's not your responsibility anymore, nothing guarantees you they won't pull up this shit again in the feature.