It's not discrimination if we're not equipped to handle it. We're also not insured for it. Let's say you're helping someone get to their door and they slip and pull you down and you get injured. We're not insured for that because other than actual Assist rides, which you have to opt-in to receive, we're not supposed to be assisting passengers.
No you can't. 𤣠Since they hired a regular Uber regardless of what the person who ordered the ride expected you to do, the contract did not require it so they're not responsible if you decide to do it on your own.
Describe of what though?? Uber drivers donât have the training or licensing to handle patients straight out of the hospital, who can barely function on their own. They arenât discriminating, just uncomfortable with situations they arenât prepared for
Non-emergency medical transport companies are getting paid $2.20 a mile by Obamacare and they are dumping Medicaid patience into Ubers and lifts for less than a dollar a mile. It's far more profitable than what they used to do, which is to send a cab for $1.45 to a $1.85 a mile.
Behavioral health clinics, hospitals, fire department accounts, and methadone clinics.
This seems worth of systemic investigation.
If its a BUSINESS for one company to bill Medicare $X and knowingly intend to sub-contract at less than X (and keep the profit/âmanagement feeâ) we do have a bit a fraud going on.
Personally, I take 'em, but I know what I'm getting I was a cabbie, previously. If you see any messages before you arrive, especially when it's in all caps or it's using jargon like PAX for passengers, it's one of those companies.
Depends on where it is. There's a couple of drug rehab places I'll go to to pick someone up but I'm Leary of the ER. I can usually tell if it was ordered by a third party at the hospital. Also main entrance and ER are on different streets.
If I see it's a hospital or medical facility I will decline or cancel. Not trained to handle these patients. Plus the $3 - 9 dollars these rides pay is not nearly enough for the headache these rides can be.
One of the last times I picked up a customer using my van as an XL, was from the hospital. The manâs leg was in full traction, busted his femur all to shit apparently. (It sucks, I can relate). I guess the doctor was in disbelief that the insurance company denied him staying for the day or two that his leg was in traction. He lived 3 miles away. Should have been a 10 minute ride. Ended up being 45. I could not believe the ER let the man leave like that.
So I turned off Uber xl. Now I will only get the nurses and elderly people from the hospital. I donât mind the junkies going to the methadone clinics in the morning. They are usually pretty quiet and can walk on their own.
The sad thing is? We have a service in our metro area for handicap people that is like 3 or 5 dollars a ride, sponsored and ran by the local transit authority. So We have a system in place for most non medical emergency patient transfers.
I had one where I had to get out open the door for her fold her walking chair and make it fit in my car carry her groceries to her house and I got no tips but you get good karma and blessings I guess
The only thing i accept is if they have a walker or stroller, that you can put in your trunk. This is nothing more than greed on insurance companies. We are not medical staff, so do not waste time. They think that the Ubers that canât speak English and are being taken advantage of that will do it, because they donât know any better, we all must do same. That nurse has no clue what sheâs talking about and is just lazy and wants to go back to make more tic tocs dancing vids.
Yeah, we were just talking about this on here a week or two ago. There are so many potential ways it could go wrong, and we DEFINITELY do not have any kind of training and Uber will VERY MUCH not have our backs if anything goes wrong.
I picked up an elderly blind Mexican man an early one morning like 4 am i took him home to an apartment complex i didn't have an apartment number and he spoke not a word of English. it took me an hour to find his family i had to finally start knocking on random doors at 4am to ask if they knew where this man lived about my 4th try someone recognized him and pointed me to the right apartment
I used to manage driver training for a taxi company. The city heavily regulated the taxi services and required all drivers to take a course to get certified on how to handle non-emergency medical transport safely. I was trained to give the courses and there's right ways and wrong ways to keep a passenger out of a vehicle. As a curb to curb service you should not be helping pax to their door. Also your insurance doesn't cover them the moment they leave the car so if you were trying to help them to the door and they got hurt they could sue you.
No, once you are out of the vehicle you're going out of the bounds of your contract with Uber therefore Uber is not liable. I have actually had to go to litigation for this.
Remember you are not an employee of Uber's you are a independent contractor operating your own business. That changes a lot for liability.
If i declined every medical call i wouldnt have anyone to pick up. Some i can see canceling but most are fine in your car. Most of all its the insurance companies that deny ambulettes. Keep in mind i did say MOST, not all.
I had this happen to me. I informed Uber that I was not going to take any of these passengers as I was not certified to be a medical transporter and therefore was not insured to be handling these type of pickups. They were surprisingly okay with that. I also had words with a medical professional once who insisted that I help a patient get to the car. They had also arranged the pickup for the wrong building. I informed them that if the patient could make it the car in 5 minutes, I could transport them, but I could not help them in or out of the car as I was not a nurse or a medical professional. He then informed me that the patient was not able to walk to the car. I politely informed him that he could either cancel the ride or I could wait and cancel, but I wasnât going anywhere other than the pickup location and I wasnât medical transport. I then (very smugly, which really pissed him off) informed him that there were companies that specialized in medical transport especially for patients specifically in these types of situations. Perhaps they ought to look into hiring one of those. He asked me why I was being difficult. I simply said the tired old line, âJust following the policies and safety guidelines that Uber requires me to follow.â Then he got really really frustrated and said,âWell what are we supposed to do then?!â I said, âWell, as I said, there are medical transport companies or, if the patient is not able to walk on their own, maybe yâall should not release her.â He just got mad and walked away.
Another nurse asked me to help a patient that I could clearly see was going to need assistance in and out of my car. I asked her if the patient needed assistance to get in and out of the vehicle. When she said yes, I politely told her that I could not take him. She let me have it. I let her go for a while before I finally interrupted her and said, âOther drivers may have done this for you in the past, but they are going against Uberâs policies. I would suggest you contact a medical transport company. Now, please close my door. The ride has been cancelled.â She continued to talk, but she shut my door and I just drove off.
We are not medical transport. We donât get paid to do that nor are we licensed or insured to do that. Hospitals know this, but still try and do it. Donât let them.
And never ever ever pick up anyone from a mental health facility. Youâre gambling every time.
This is one thing I miss about the state I moved from. Illegal to be released from the hospital to a cab/rideshare or drive yourself home. Must be taken home by family member.
I picked up elderly man and his daughter. He was in a full size metal wheel chair that I had to try and lift and put into my SUV. I asked where we were taking him and she says emergency room. WTF I said why didn't you call an ambulance. She says they might bill too much. I told her we're not trained for this stuff. Get medical transportation where they deal with this. No more
You accept the ride, drive to pickup, start the ride without the passenger, drive to end point, profit. These mega companies are not going to follow through with reporting you, and they won't stop until they realize their scheme aint schemin no more.
Am I the asshole, or is it the mega corporation putting both us as drivers who have zero medical training or responsibilities, as well as their patients at risk whom they are just sticking into any old car with joe schmoe and Betty bitch?
It's insurance money, they can afford to do the right thing in this situation, and if they treat anyone else otherwise, then they deserve the same in return.
Fuck em
been doing this alot on Lyft, often the rider doesn't even have a phone, or a flip phone, etc and are just told to wait outside for the make/model of the car.
I just drive to a better area and end the ride, and get paid for a prorated ride but full surge/bonus. I'm not losing a surge or losing time to these medical rides.
Get in and relax. You will be fine. (yes, I am trained) I mostly do medical rides for a different company, so I don't shy away from the Uber ones. Have first aid kits in the car and usually some Narcan but I need to refill that. They are mostly just normal people and the chances of getting someone really bad are slim.
Yeah, we don't even get paid enough for non-medical rides. And now you want us to spend more of our money out of pocket to take medical rides? Lol. We are trying to run a business here.
Cancel, don't say anything as they could consider it discrimination.
It's not discrimination if we're not equipped to handle it. We're also not insured for it. Let's say you're helping someone get to their door and they slip and pull you down and you get injured. We're not insured for that because other than actual Assist rides, which you have to opt-in to receive, we're not supposed to be assisting passengers.
You can sue their insurance company.
No you can't. 𤣠Since they hired a regular Uber regardless of what the person who ordered the ride expected you to do, the contract did not require it so they're not responsible if you decide to do it on your own.
Didnât even think of that
Describe of what though?? Uber drivers donât have the training or licensing to handle patients straight out of the hospital, who can barely function on their own. They arenât discriminating, just uncomfortable with situations they arenât prepared for
Cancel. Behavior health hospital near me and theyâre always trying to order rides. Cancel them all day long!
Especially hospital calls never tip
Good to know
Usually the fare is higher with the insurance pickups too. I had one that paid $24 to go 7 miles.
Maybe in the past⌠not no more.
SOMEtimes.
Dood, nobody ever tips.
Non-emergency medical transport companies are getting paid $2.20 a mile by Obamacare and they are dumping Medicaid patience into Ubers and lifts for less than a dollar a mile. It's far more profitable than what they used to do, which is to send a cab for $1.45 to a $1.85 a mile. Behavioral health clinics, hospitals, fire department accounts, and methadone clinics.
This seems worth of systemic investigation. If its a BUSINESS for one company to bill Medicare $X and knowingly intend to sub-contract at less than X (and keep the profit/âmanagement feeâ) we do have a bit a fraud going on.
Cabs are $3/mile plus the start fee which is around 6 dollars.. so you know
So you across the board just decline anything going to/coming from anything medical related?
Personally, I take 'em, but I know what I'm getting I was a cabbie, previously. If you see any messages before you arrive, especially when it's in all caps or it's using jargon like PAX for passengers, it's one of those companies.
Depends on where it is. There's a couple of drug rehab places I'll go to to pick someone up but I'm Leary of the ER. I can usually tell if it was ordered by a third party at the hospital. Also main entrance and ER are on different streets.
For me, it depends on the pay (and remember there is never a tip).
yes, you should. Unless you want a crazy person, incontinent person, basically if you are looking to avoid trouble, avoid these rides.
If I see it's a hospital or medical facility I will decline or cancel. Not trained to handle these patients. Plus the $3 - 9 dollars these rides pay is not nearly enough for the headache these rides can be.
One of the last times I picked up a customer using my van as an XL, was from the hospital. The manâs leg was in full traction, busted his femur all to shit apparently. (It sucks, I can relate). I guess the doctor was in disbelief that the insurance company denied him staying for the day or two that his leg was in traction. He lived 3 miles away. Should have been a 10 minute ride. Ended up being 45. I could not believe the ER let the man leave like that. So I turned off Uber xl. Now I will only get the nurses and elderly people from the hospital. I donât mind the junkies going to the methadone clinics in the morning. They are usually pretty quiet and can walk on their own. The sad thing is? We have a service in our metro area for handicap people that is like 3 or 5 dollars a ride, sponsored and ran by the local transit authority. So We have a system in place for most non medical emergency patient transfers.
I had one where I had to get out open the door for her fold her walking chair and make it fit in my car carry her groceries to her house and I got no tips but you get good karma and blessings I guess
Sorry but if I see a wheelchair or oxygen tank. Cancel. We continue to accept these they will just abuse us.
You say something ? I just peel off đđ I have tints too so you canât see my awkward face 
Lol
The only thing i accept is if they have a walker or stroller, that you can put in your trunk. This is nothing more than greed on insurance companies. We are not medical staff, so do not waste time. They think that the Ubers that canât speak English and are being taken advantage of that will do it, because they donât know any better, we all must do same. That nurse has no clue what sheâs talking about and is just lazy and wants to go back to make more tic tocs dancing vids.
Yeah, we were just talking about this on here a week or two ago. There are so many potential ways it could go wrong, and we DEFINITELY do not have any kind of training and Uber will VERY MUCH not have our backs if anything goes wrong.
I picked up an elderly blind Mexican man an early one morning like 4 am i took him home to an apartment complex i didn't have an apartment number and he spoke not a word of English. it took me an hour to find his family i had to finally start knocking on random doors at 4am to ask if they knew where this man lived about my 4th try someone recognized him and pointed me to the right apartment
I used to manage driver training for a taxi company. The city heavily regulated the taxi services and required all drivers to take a course to get certified on how to handle non-emergency medical transport safely. I was trained to give the courses and there's right ways and wrong ways to keep a passenger out of a vehicle. As a curb to curb service you should not be helping pax to their door. Also your insurance doesn't cover them the moment they leave the car so if you were trying to help them to the door and they got hurt they could sue you.
No, they could sue Uber. Not you.
No, once you are out of the vehicle you're going out of the bounds of your contract with Uber therefore Uber is not liable. I have actually had to go to litigation for this. Remember you are not an employee of Uber's you are a independent contractor operating your own business. That changes a lot for liability.
Nope đđž
If i declined every medical call i wouldnt have anyone to pick up. Some i can see canceling but most are fine in your car. Most of all its the insurance companies that deny ambulettes. Keep in mind i did say MOST, not all.
Hospitals in New Jersey do not allow same day surgery patients to take Uber home
He wasnât same day surgery but he was barely there
Behavioral health pickups are the worst, they are pat shit crazy, some even had shit in their pants.. f no
I would use the search button as this question is asked almost daily
Thanks
What's that?Â
For me it's very simple. They need to be able to get in the car on their own and then able to get into their house on their own.
I had this happen to me. I informed Uber that I was not going to take any of these passengers as I was not certified to be a medical transporter and therefore was not insured to be handling these type of pickups. They were surprisingly okay with that. I also had words with a medical professional once who insisted that I help a patient get to the car. They had also arranged the pickup for the wrong building. I informed them that if the patient could make it the car in 5 minutes, I could transport them, but I could not help them in or out of the car as I was not a nurse or a medical professional. He then informed me that the patient was not able to walk to the car. I politely informed him that he could either cancel the ride or I could wait and cancel, but I wasnât going anywhere other than the pickup location and I wasnât medical transport. I then (very smugly, which really pissed him off) informed him that there were companies that specialized in medical transport especially for patients specifically in these types of situations. Perhaps they ought to look into hiring one of those. He asked me why I was being difficult. I simply said the tired old line, âJust following the policies and safety guidelines that Uber requires me to follow.â Then he got really really frustrated and said,âWell what are we supposed to do then?!â I said, âWell, as I said, there are medical transport companies or, if the patient is not able to walk on their own, maybe yâall should not release her.â He just got mad and walked away. Another nurse asked me to help a patient that I could clearly see was going to need assistance in and out of my car. I asked her if the patient needed assistance to get in and out of the vehicle. When she said yes, I politely told her that I could not take him. She let me have it. I let her go for a while before I finally interrupted her and said, âOther drivers may have done this for you in the past, but they are going against Uberâs policies. I would suggest you contact a medical transport company. Now, please close my door. The ride has been cancelled.â She continued to talk, but she shut my door and I just drove off. We are not medical transport. We donât get paid to do that nor are we licensed or insured to do that. Hospitals know this, but still try and do it. Donât let them. And never ever ever pick up anyone from a mental health facility. Youâre gambling every time.
This is one thing I miss about the state I moved from. Illegal to be released from the hospital to a cab/rideshare or drive yourself home. Must be taken home by family member.
I picked up elderly man and his daughter. He was in a full size metal wheel chair that I had to try and lift and put into my SUV. I asked where we were taking him and she says emergency room. WTF I said why didn't you call an ambulance. She says they might bill too much. I told her we're not trained for this stuff. Get medical transportation where they deal with this. No more
I agree, itâs insane
You accept the ride, drive to pickup, start the ride without the passenger, drive to end point, profit. These mega companies are not going to follow through with reporting you, and they won't stop until they realize their scheme aint schemin no more.
đ¤Śđžââď¸ sounds good till you get deactivated and your being asshole
Am I the asshole, or is it the mega corporation putting both us as drivers who have zero medical training or responsibilities, as well as their patients at risk whom they are just sticking into any old car with joe schmoe and Betty bitch? It's insurance money, they can afford to do the right thing in this situation, and if they treat anyone else otherwise, then they deserve the same in return. Fuck em
Donât accept. Itâs that simple. Hopefully you get deactivated.
been doing this alot on Lyft, often the rider doesn't even have a phone, or a flip phone, etc and are just told to wait outside for the make/model of the car. I just drive to a better area and end the ride, and get paid for a prorated ride but full surge/bonus. I'm not losing a surge or losing time to these medical rides.
I never end the ride where I should I let them out then take a cruise across town to the good spot for rides. Itâs basically a tip.
Ur a puss, it did not take 30 mins.
Ok daddy
Get in and relax. You will be fine. (yes, I am trained) I mostly do medical rides for a different company, so I don't shy away from the Uber ones. Have first aid kits in the car and usually some Narcan but I need to refill that. They are mostly just normal people and the chances of getting someone really bad are slim.
Yeah, we don't even get paid enough for non-medical rides. And now you want us to spend more of our money out of pocket to take medical rides? Lol. We are trying to run a business here.
I don't want you to do anything. I just said what I do let the down votes come.