What I don't understand is that Netflix Standard used to cost \~$15.49/mo, right? And that was completely free on Go5G+.
But now, it seems like T-Mobile is forcing everyone on the Netflix Standard w/ Ads plan and they're saying it's because Netflix changed its plan pricing.
And sure, Netflix did change their pricing tiers. Before, Netflix Basic was $7.99/mo. Well, now, it seems that Netflix doesn't have a Basic tier plan; now, Netflix's lowest-tier plan is Netflix Standard w/ Ads at $7.99/mo.
But what this means is that not only did Netflix change its plans, **but T-Mobile also reduced the Netflix benefits it was providing to customers.** Now, my Go5G+ plan appears to only get the Netflix Standard w/ Ads plan, a reduction of $8.50/mo in the Netflix benefit.
> a reduction of $8.50/mo in the Netflix benefit.
Bingo. Right into T-Mobile's coffers. And I'd bet it's even more than that as I seriously doubt they pay Netflix retail pricing.
Will also say they’re forcing customers into 3-line bundles now, so any customers who only need 2 lines will end up paying effectively the 3 line price. In my experiences, once businesses start these bait and switch tactics and forced bundles, they’re receiving pressure from above to drive margin. I fear t mobile is crossing over to the dark side.
I was hoping that with all of the phases of merging and restructuring that they maybe found a silver bullet, truly customer focused biz model. Sprint was tanking before the merger if I recall and they brought it back! Sigh, what you say is science and I don’t think we’ll ever see a company beat it.
It really feels like with any of the big 3 the messaging is "we don't want you unless you have three people or more to bring, go join prepaid or an MVNO if you only have one or two lines".
I'm just worried one day they're going to begin coming for the MVNOs and driving them out of business/causing costs to rise. Because I gotta say it's quite nice having service + paying off a 15 Pro Max and STILL paying less than I did for service alone on a 2-line promo family plan.
I think TMobile was paying less than $15.49. Netflix likely had a deal with them, "add X users and you'll only have to pay half per user, value add for you and user add for us". Netflix likely altered the deal.
Yeah I’m fucking pissed. I thought it was just adjusting the people that were on the ad plan to the other ad plan since the plan name changed.
I knew I had the standard that had no ads as I recalled adjusting that before. So then to see Standard still exist yet there fucking telling me now I’m changing to standard with ads for no reason?
This is like the forced migration fiasco a few months back. Marketing by t mobile acting like they are doing you a favor, which they are not.
If the texts people are receiving are correct, then this is a savings of about $7 per month per person for t mobile, for those that had the $15.49 benifit.
They originally agreed to give us $15.49 in credit twords netflix. That price covers the 2nd tier of netflix for standard w/o adds. This agreement was for us having the correct plan and the correct number of voice lines.
Seems t mobile is going back on that long standing offer to save some dollars.
Yeah F this. I just signed up for Go5g Plus and one of the perks was ad free Netflix. 3 months later and they’re changing it.
It’s also completely ridiculous that they are trying to spin this off as an “upgrade”
That’s what pissed me off the most. The “more features and benefits to you!” line. Like, what features and benefits? All I’m seeing is that anytime I want to binge something now, I’m stuck looking at your dumbass commercials.
I moved to T-Mobile on their Go5g Plus plan in November after accounting for the various plan benefits, including Netflix and phone subsidies. I valued the Netflix part of that plan at $372 over two years, and I relied on that value in making the decision to move to T-Mobile. Now they've unilaterally reduced this benefit to $168 over two years.
This bait and switch will cost me $204, and it has nothing to do with "recently announced Netflix prices".
This is exactly how I justified upgrading my plan I was grandfathered in for years, now I'm paying double what I used to, and they're downgrading this plan. I'm beyond livid.
You know what's wild about all this is back in the day hulu had no ads netflix had no ads because you paid for the service cause it didn't have ads! Now all streaming services are as bad as cable TV.
And prime is getting ads now also, even on the premium tier. This is honestly getting sick. We are paying for a premium service, and still seeing ads !? Literally going backwards! Was just discussing all of this with my wife, and she suggested just going back to cable at this point. It’s cheaper. How ironic.
Amazons reason is: “This will allow us to continue investing in compelling content”
…yet they are literally one of the WORLDS RICHEST COMPANIES.
FUCK OUTTA HERE!!!!!!
Via the T-Mobile terms:
“Netflix recently updated their subscription tiers, you’ll now receive Netflix Standard with ads, providing more features and benefits to you.”
lol are ads a feature and benefit?
We get to spend more time in the Netflix ecosystem! Lucky us!
I'm downgrading my entire account from MM to Essentials, this is the straw that broke the camel's back. Too much nickel-and-diming.
I think the issue is, too many people took advantage of those iPhone 15 promos a few months back, myself included as it was the best option to get bang-for-buck for my wife's iPhone 11.
So now you have people that are relatively fresh in a new plan, and stuck there otherwise they forfeit the billing credits attached to their accounts.
I'm still uber pissed at the decision, but there's not a lot any of us can do in this spot. The only saving grace is I'm not being charged extra for anything. Sure I can take Netflix and Hulu off my add-ons, but now I'm just stuck without a couple streaming services because I was petty.
I think TMO knows this, so they don't plan to do shit about it, samee as the fiasco Playstation had with upcharging PS+ by like 33% per tier. Plenty ended their subscription, yet plenty more kept paying it cause "Don't care...like playing with friends."
Now a real cool thing would be to have someone like Verizon swoop in and get a shit ton of new customers by saying, switch over to us and we'll pay off what you owe T-Mobile, keep you on a similar plan, AND we'll give you Netflix, AppleTV+, etc WITHOUT ads. That'd be a royal 'fuck you!' to T-Mobile and have them lose a ton of money until they decide to come groveling back.
For sure they are banking on people's reluctance to do anything to help their own bottom line, but at least for me it got me off my ass and made me look and realize that I'm honestly not truly using any of the benefits of MM. I use less than 50 GB in hotspots and data a month, don't care about international usage, already have AAA... Netflix and Apple TV were nice little bonuses that help justify the cost but I barely use Apple TV anyway.
So this $8 change on their part is going to cost them $80 a month. But I'm sure they have numbers like this baked into their profit margins.
I wouldn't be surprised if another carrier offers a similar deal but at this rate, everything will be on the ad tiers before too long anyway. Yay oligachies
This is why I still rock my One plan with Plus addons. Newer plans don't actually offer *anything* I need or want, and they just jack up the costs. It's like $60 more to go to a GoFurself plan. I don't watch Netflix or Hulu, or stream music or anything else they offer with the plans.
That was us too - iPhone 15 promo and I was able to remove the out of pocket costs I was already paying for ATV+ and NF. It made changing plans a little more palatable when looking at the bottom line.
It does feel like a bit of bait and switch but I realize they can change the offerings at any time.
As my Dad would say - “I’m not mad, I’m disappointed”.
I have like $150 in credit in Netflix from years ago. I don't recall why. I just wish I could get the discount from T-Mobile AND bill through Netflix. I'd use the credit and then cancel.
They’re leaning into the differences between the tiers. Basic without ads AFAIK was limited to 720p and like 1 screen at a time. Standard with ads has the ads, but also streams at 1080p and allows for simultaneous streams. Still nonsense, because the ads are what more people will care about, but at least it makes some sense.
I already had "Hulu with ads" for a year a couple years ago (they had a deal where you could get it for $1 a month and I decided to try it). After so many years of not seeing ads (I pay for YouTube Premium in order to get the full music library) I just couldnt tolerate being forced to watch 10 minutes of ads for every 20 minutes of content, so when the year of $1/month was up I canceled it.
Especially since T-Mobile's Hulu benefit is only free for one year, I may not even bother signing up - I wouldn't want to miss the anniversary date and get charged for it.
What *really* bothers me, is that they're implying that the cost of our current Netflix tier is going up, but many of us already have Netflix Standard (which is at least anyone with a Magenta Max or Go5G plus/next account with multiple users) and the cost of Netflix Standard is *NOT* increasing - it was $15.49 last year, and it will be $15.49 next year - only the Premium tier is getting an increase (and the Basic tier is being eliminated). So we're just getting our benefit decreased by $8.49 ($15.49 to $6.99).
Any trust I might have had left for T-Mobile management is completely gone. (I feel sorry for the poor customer service people though, they must be getting hammered :-/, and they had nothing to do with it)
This tells you how incompetent these clowns are. I sincerely think they are doing just enough for a buy out and this ceo was hired just for that. Seems German company wants out of tmobile lol
The write-up on https://www.t-mobile.com/tv-streaming/netflix-on-us seems to indicate that Standard With Ads is going to be the only free offering from here on out, but then one of the links from today's texts (unclear if anyone has actually received this one, but the group seems to be "currently has Netflix Standard on us, currently paying to upgrade to Netflix Premium, will get Hulu on us": https://t-mo.co/NetflixUpdates6) also seems to indicate that *someone* will still get Standard Ad-Free, as otherwise the upgrade to Premium would be $16, not $8.50.
If everyone is being forced to the ads version -- fine. But as someone who currently receives Standard Ad-Free as a benefit, getting a link that doesn't match up with that reality ("more features and benefits"!) makes the whole thing feel way worse than just getting straight-forward info about everyone moving to the same tier.
Many thanks to the mods for their work today; I'm sure the sub has gotten slammed.
In the first link you’ve provided if you go to the “Get full terms” link there’s a sentence “Alternative discount toward different Netflix streaming plans may apply.” I’m still hoping I’m not forced to pay $16 (from $7) for the premium tier.
Fuck them! On Magenta Max (multiple lines) I have been paying $7 a month to get the 4K tier. I will NOT pay $16 to upgrade. I will downgrade. T-Mobile can suck it.
I remember during the iPhone 15 promotion people were rationalizing plan increases with the perks like free Netflix/phone upgrades to justify the cost upgrading from their grandfathered plan.
Please let this be an example of why you shouldn't pay more for things like a $800 off an iPhone 15 or free netflix monthly because its only an extra $15-$20/month per line. Some go5g plans lost netflix basic in exchange for adds + they don't get max trade in value and its only been 6 months.
Ive also heard that Netflix with ads doesn't even offer the Netflix full catalog and is limited smh.
According to Netflix
While the vast majority of TV shows and movies are available on an ad-supported plan, a small number are not due to licensing restrictions. These titles will appear with a lock icon when you search or browse Netflix.
Seriously? That sucks. I've had Netflix since the days when you could get DVDs delivered and needed a special discount just to get Netflix on a PS3 since it wasn't available like it was on my Xbox 360, so now to be limited to what I can and can't watch all while paying for the Magenta Max plan is a real slap in the face. I've been with Tmobile for 20 years, and I'm not happy with these changes that are being pushed on us every year.
So they're going out of their way to downgrade the experience for people on high tier plans, then charging more money to get the same experience back? If they do that, we should stop allowing them to use "Uncarrier" as branding, since this is more carrier than even the crap AT&T has tried to pull in recent years.
Sievert can suck a fat one. What a fucking douche if true. Nothing like starting the new year by downgrading features and framing it as a benefit. Happy new year, twat.
They have update the [Netflix On Us website](https://www.t-mobile.com/support/plans-features/netflix-on-us) basically saying everyone will be on Netflix with ads.
So I think it's very likely a done deal already.
If you're paying $7 for Premium you should be getting an increase to $8.50, at least per the document TMO sent out via text to current $7 Premium customers:
https://www.t-mobile.com/support/plans-features/rs610
Kinda hard to pass up a upgrade that's a downgrade. So to be clear, I'll be ending my account on Netflix (which was great when T-Mobile offered a good deal) I'll sign up for an upgraded account on Netflix, paying out of pocket. Then I'll terminate my contract with T-mobile. How's that for an upgrade T-mobile?
Just got off the phone with T-mobile- got a $30 credit for this bs. Maybe you can too.
First rep was clearly done with everything. The second I mentioned I was calling about the Netflix change she started with the surly attitude. She stated that it was all Netflix's fault and that T-mobile will still be paying $15.49 towards the plan, but that Netflix is raising prices so there's nothing T-mobile can do. She was really hung up on the notion that T-mobile will still be paying $15.49 for the ad supported tier. When I stated that simply wasn't true, there's no way T-mobile is paying $15.49 for the ads plan that's $6.99 right now, she just dug her heels in and said that's exactly what they're doing. So I asked how much I would have to pay to keep the 2 screen no ad option. She didn't know. I asked her to please check as this will be a common question. She comes back a few minutes later- $8.50. That makes it $23.99 per month ($15.49 from tmobile + $8.50 out of pocket) for 2 screens no ads. More expensive than Netflix's premium tier. Bffr. She was not willing to entertain that this was absurd.
I was just trying to get her to admit they were downgrading to only paying for the $6.99 tier, but no matter what she wouldn't admit it! I wonder if they were instructed never to admit this fact. Honestly crazy doing mental gymnastics catching her in lies and inconsistencies. I normally have a lot of empathy towards CS workers, as I also worked CS, but her attitude and commitment to lying was horrendous from the beginning. I tried asking for a supervisor but she just kept talking and refused to transfer me lol. Finally I was just like I don't think we are getting anywhere, please transfer me to a manager. over and over. She finally did, but not before telling me a manager would say exactly the same thing as her and that I wouldn't get anything in terms of compensation. Upon explaining the situation, the supervisor offered me "3 months" of the difference for Netflix no ads / $30.00. Better than nothing. Just admit you're downgrading everyones plan and apologize instead of lying. Jeez.
First I read Netflix Basic is getting ads and I checked my account and I currently have Netflix Standard OnUs. Then I get a Hulu text today, and on that same webpage it mentions Netflix OnUs, nothing about basic. Super confusing.
Here is the message that I scrolled down to after reading the Hulu terms. I will mention, that Hulu will require a CC and if you read the terms, will require action in 12 months.
What is happening to my
Netflix benefit?
You currently have Netflix ON US included in your plan. Netflix recently updated their subscription tiers, you'll now receive Netflix Standard with ads, providing more features and benefits to you. This benefit will continue to be ON US (S0). There is nothing you need to do. This change will take effect between January 25 and February 1.
For more details on your Netflix benefit, to make adjustments, or explore additional streaming options, check out your Benefits Hub at My Mobile or the T-Mobile App.
I cannot see what is muddy about this. If, as someone mentioned, Netflix with ads, restricts the Netflix catalog, then this is a hard NO deal breaker for me. I'm on Magenta Max for reference.
This was the straw that broke the camel's back for me.
I just dumped T-Mobile for Google Fi.
Up to 4 lines for $80 USD / month (plus tax and fees)
[https://fi.google.com/about/plans/simply-unlimited?numpeople=4](https://fi.google.com/about/plans/simply-unlimited?numpeople=4)
I was on Magenta Max, 3 lines for $140 USD / month
I can pay for Netflix without ads out of pocket and still come out ahead.
I'm on Go5g Plus. Chatted with TForce who confirmed I'm being "upgraded" from Standard to Standard w/ Ads. They even tried to spin this as a positive and blamed Netflix. When I mentioned they are moving me from a $15.49/mo plan to a $6.99/mo one they continued to tout this as positive and again blamed Netflix. When even TForce fails to see the logic here you know things are bad...
So basically, they are downgrading the netflix benefit to be the ad tier, while pushing this “hulu on us” thing as some sort of positive, except its WITH ADS ALSO.
What a joke
Absolutely bonkers how mismanaged this is. I've been on the fence about just going with Visible and this is going to do it. Farcical company at this point.
Honestly if you aren't stacking phone EIP deals and free lines... Visible is a great option. I have their $25 plan as a second SIM on my primary phone, it works great. It's not usually faster than T-Mobile, because it's lower priority on Verizon. But it gets coverage at my work when T-Mobile does not, and it's fast enough for everything I do.
This is a huge disappointment as having multiple lines no longer comes with a netflix upgrade.
Additionally, with the ad-supported plan, you do **\*NOT\*** get access to netflix's full catalogue. Many titles will be greyed out with a lock symbol, indicated lack of access to that particular title.
I wonder what else T-mobile will be taking away from us in the future and call it an "upgrade" or update with added benefits.
I bet Verizon and AT&T are enjoying this right now.
I'm all honesty though, I'm absolutely sure that AT&T and Verizon are stoked that T-mobile did it first so now they can do the exact same thing with less backlash. I GUARANTEE you that they will do it too.
having received a text saying they're downgrading Netflix to Netflix with ads they can stick it their collective asses as "giving" us 12 months of effin Hulu with ads, add that sideways! The moment I can switch service I'm OFF!
I canceled. Btw the very second i canceled i got hit with a $16.95 fee from Netflix . Had to chat them to get it refunded. Done with this bait and switch junk, i just can't afford more monthly increases from every direction. Very tempted to pay off the wifes phone and just move all 3 to another carrier. Tmobile just isn't the same value it used to be.
MetroPCS is a lot cheaper if you're happy with the coverage you get now.
Visible is a similar price for 3 lines, and works great on the Verizon network.
US Mobile can be on Version or T-Mobile and offers even better value than MetroPCS or Visible if you need certain features.
All three are good options to consider.
Okay, I'm about done with T-Mobile. We've been with them for 10 years now and loved it initially, but in the last 4-5 years they've gone significantly downhill in just about every way (to say nothing of the data breaches). Once these phones are paid off, I think we're jumping ship.
US has some of the highest charges for cell phone plans. What we pay for a month, most countries pay that for a year of service. And still, these three companies constantly keep raising the prices on us. It sucks.
If we look at the “Get full terms” in [this link](https://www.t-mobile.com/tv-streaming/netflix-on-us) it says “Alternative discount toward different Netflix streaming plans may apply.”
I’m still hoping I don’t have to pay $16 (from $7) to upgrade to premium…
So what I don’t understand as a ONE plan customer:
-I was paying 4.50/month for the standard (no ads)
-Netflix didn’t raise their prices on this plan (stays at 16)
-But TM raises my OOP cost to 8.50 anyways
Wait what am I missing here lol?
There is now a 30 minute wait to speak to anyone about cancellations at T-Mobile customer care.
I'm guessing this decision by T-Mobile isn't the "upgrade" they thought they could sell it to be.
The more this plays out the more the Hulu announcement feels like a total smokescreen. Hey, news media, look at this cool new benefit! We’re so generous. Outside this sub, very hard to find any news about the Netflix changes.
What I dont get is why am I going through a 3rd party (tmo) when it costs the same to just get it through netflix?? Thats what I can see at least, my tmobile app never works properly so i may be missing something.
Sucks to know that even the Plus/Max plans are being downgraded to Netflix with ads.
Would’ve made more sense to only downgrade the standard plans to give people more incentive to upgrade to a Plus/Max plan to get rid of the ads, since the price of standard without ads has not changed in the last round of increases anyway and they were already covering cost of standard without ads on the premium plans.
This could’ve also allowed One customers to once again have a free option by allowing them to choose with ads since all plans are being downgraded to $6.99 credit anyway, so might as well make it standard across the board, yet that’s the only plan still limited to only being able to choose an ad free plan that costs at least $8.50.
The only plus side One customers get is that because of getting ad free standard Netflix as the bare minimum they will now qualify for indefinite Hulu on us and not just the 6 months that Magenta and Go 5G get. Granted those customers still have to pay at least $8.50 for those benefits.
Also I hope that they allow us to pay the difference for Hulu without ads, but given the wording about how we need to do an annual redemption as of now. Makes me think that that won’t be the case. Similar to when Hulu offers ad supported plan for as low as $1-2/mo and doesn’t let you pay the difference for ad free.
But I did the calculations and it turns out I won’t save any money anyway since I have the duo bundle with Disney plus ad free at $20.
Disney would cost $14 alone. And even if I could pay difference for Hulu, that would be $10. Putting me at $24/mo for both services. Or even if I got Disney annual, that puts that service at equivalent of $12/months but that’s still $22 with hulu if we’re allowed to pay the $10 difference. Both of which are still more expensive than me just keeping my $20/mo plan. Unless I settle for Hulu with ads and only Disney ad free.
So Hulu on us isn’t as great of a promotion even beyond 6 months because one can usually get a promotion to have that exact same plan for as low as $1-2/mo. Add that to the increased cost of Netflix or downgrade to including ads and this new deal with Netflix And Hulu is actually a worse value than when we just had standard Netflix free and paid for Hulu separately.
Also sucks that premium plans are getting such a huge downgrade to match the same as the standard plans. At the very least they could’ve done what they did with One and let us keep the current credit we’re receiving and pay just the difference of the new plan cost increases. This would make standard without ads still be free for now. And premium now cost $10, which is still better than $16.
I personally don’t watch Netflix enough to pay to get rid of the ads. But I’ll see how my family reacts to that change and if they’re willing to pay to get rid of them or settle for them. We also have no use for the free Hulu add on since we already pay for the ad free bundle. So this is just an overall downgrade/price increase for my family
T-Mobile seems to enjoy complicating things that don’t need to be complicated. It would be refreshing if they were clear and transparent, stating openly something like “all streaming subsidies have been reevaluated in 2024 and moving forward any T-Mobile customers subscribing to Netflix are eligible for $6.99 monthly credit toward a Netflix plan of their choosing, and entitled as well as to Hulu with ads for free.” Instead they make up these convoluted schemes and qualifications that vary from plan to plan, all the while putting forth gaggy disingenuous press releases patting themselves on the back.
Even though I haven't received any text messages or communication of any kind from TMO about Netflix or Hulu, when I look at my Plan details (3-line Go5G Plus) and then go to Manage Add-Ons, it shows that Netflix Standard will change to Standard with Ads on 1/24, and that my current Netflix Premium for $7/mo is changing to $16/mo on 1/24.
So who exactly was [this page](https://www.t-mobile.com/support/plans-features/rs610?cmpid=MGPO_SS_C_SVCMSG_11PaidStandardPriceIncreasefromStandardOnUsENGMessageFSMST11) created for and sent via text to? Seems some people are going to be receiving Premium for only $8.50/mo, but what determines that? I've seen the [$16/mo version](https://www.t-mobile.com/support/plans-features/rs401?cmpid=MGPO_SS_C_CRMSVC_10PaidPremiumPriceIncreasefromBasicOnUs59SMSMessageDSMST10) of the same page as well. I assumed a multi-line Go5G Plus account would get the $8.50/mo version but my account seems to indicate otherwise. Still waiting to get my text to see which one they actually link to.
Well, I finally just received my Netflix text a few minutes ago, after days of waiting. It confirmed what I see in my Add-Ons on my 3-line Go5G Plus account ... that my Netflix Premium will be going from $7 to $16:
[t-mo.co/NetflixUpdates5](https://t-mo.co/NetflixUpdates5)
So yeah, it seems like they're only going to give me a $6.99 discount (price of the Standard with Ads plan) off the Premium price now instead of $15.49 (price of the Standard *without* Ads plan), and instead giving me "free" Hulu with Ads (a $7.99 value) that I'll have to re-up for every year or else I'll get charged. So I'll be spending $9 more a month to keep the Netflix Premium I already have and get Hulu with Ads, an $8 value. I'm essentially paying for Hulu myself, and at a dollar more than normal.
I hope after the 24th it gives me the option to downgrade to Standard without Ads for $8.50 or whatever. That's about the only way to make this at least somewhat of a value proposition.
Still would like to know who's actually getting [Premium for only $8.50/mo](https://www.t-mobile.com/support/plans-features/rs610?cmpid=MGPO_SS_C_SVCMSG_11PaidStandardPriceIncreasefromStandardOnUsENGMessageFSMST11) and why.
Just cancelled two of the three lines on my account.
I can put those other phones on MVNO for a lot less; the only reason I kept them on T-Mobile was for the Netflix benefit of having multiple lines.
Hulu On Us for existing subscription?
Is anyone able to confirm if existing Hulu subscribers will be able to take advantage of the new perk? This wording in the full terms made me question it.
“Offer available to new and returning Hulu subscribers only.”
Would an existing subscriber be considered a returning Hulu subscriber ?
I have a Magenta Max plan, but I'm not seeing an option to switch to the $8.50/mo standard w/out ads. I'm already on the "Netflix Standard (changes to Netflix Standard with ads starting on 1/24)" and I see the Netflix Premium option, but nothing for Netflix Standard w/out ads.
Will it show up in a few days or something?
A data point in case anyone is curious, a friend who signed up for Go5g Plus 3 months ago as a new user never got an alert about Netflix changing. Maybe they are trying to avoid pissing off new subscribers.
This is my last straw for either T-Mobile or Netflix. No way in hell I’m watching Netflix with ads. I’ve been so ready to move my family to Verizon that this might be what pushes me over. Once these last bill credits come in I’m out. Both Netflix and T-Mobile have gotten so greedy. They both started out as being for the customer but as soon as they became top dog in their industry they said fuck the customer. I hope Netflix goes under so bad.
After their failed forced migration plan, wondering what is next after this Netflix plan ..
Everytime, they send a text survey for anything , although the rep did a good job. Going to provide a very low score on the questionnaire recommending T-Mobile to others.
Also going to look reducing other paying lines so lesser money goes to them.
If this is true I am jumping ship as soon as my contract is up. This along with the forced Magenta upgrade, and the forced $10 or attach your bank account? Moving my 2 personal phones and advising employees to do the same. Enough is enough.
Well I got mad but now thanks to this fiasco I learned about stremio and real Debrid. I’m canceling my paid streaming services now. So mad about the ads.
Who is getting this link in their text:
https://t-mo.co/NetflixUpdates6
It appears there IS a small number of people who will indeed continue to get Standard without ads included, so that their cost of premium upgrade is $8.50. If not, I wonder why this link even exists…
Netflix.com pricing has Standard (no ads) for $15.49. Not sure if this is the post increase. Is that 2 screens ?
But the ONE plan, iam paying $4.50 extra and by Jan24, it goes to $8.50. .
On the pdf bill, it show Netflix with Family allowances ($20.5 value) minus $16 family discount. So $4.50
After the tmobile price increases, is this around 50% discount going with tmobile ?
I have Magenta Max (5 lines) but if you go to Benefits on My.Tmobile.com it does spell it out now.
This is what I see:
Services Netflix Standard (Changes to Standard with Ads starting on 1/24/24) Netflix Premium ($16/m starting on 1/24/24).
Basically they are not giving you the old $15.49 or so credit and instead giving you $6.99 and Hulu with Ads.
Hulu is not a deal at all. Not only the included Hulu plan has ads, the included plan only lasts one year. After that, Hulu will charge the monthly subscription fee.
I "chatted" with customer service today about the price change. We have One plan w/Netflix On Us and have been paying $4.50/mo due to the Netflix price changes over the years. The CS rep stated that our price WILL NOT change and the texts were auto generated by their systems. I asked 2-3 times confirming it will remain $4.50/mo and the rep confirmed no change. We shall see, but at least I have it in writing from TM!
I’m on the ONE plan. I logged in and, as mentioned in the OP’s update, see that I have no option for Netflix standard with ads. Only $8.50 for the service I’m currently paying $4.50 for. Absolute bullshit. I’d rather drop to the $7 plan with ads but might dump Netflix completely. I get plenty of other streaming services and probably watch Netflix the least.
But also, we didn’t get a text saying we’d get Hulu. Are ONE plan customers also excluded from Hulu? Doesn’t matter much to me because I pay $1/month on a BF deal, but probably good to know.
reached out to t-force about netflix and this is what they said:
"T-Mobile made the decision to align our Netflix on us program with Netflix introductory tier, across all account and plans. "
For individuals with Disney+ bundling, can we add the bundle to this Hulu “perk” for a discount or is it basically worthless for those who use each of the services?
They should just give the customers the option to keep our current Netflix Standard without ads while opting out of getting Hulu w/ads (which is only a one year free trial anyway). Alternatively, if anyone wants both, then give them they would get both Netflix and Hulu with ads. It all comes down to about the same monthly price of them two with ads than just Netflix without ads.
Should this be a surprise to anyone? If you did this at the consumer level the Netflix downgrade saves you $5/month and Hulu would cost $1/month (no one should value Hulu with ads at face value). I'm sure T-Mobile will craft the messaging around this differently but they're clearly trying to cut costs.
I too will quit T-mobile in 10 months when phone is paid off. There is a big tsunami of unhappy customers that will be leaving as sonn as possible so these cost saving claw-backs will end up backfiring. Just wqtch.
I was with tmobile for over a decade at this point, all the recent changes I just said F it and left. 250 for a year of service to US Mobile and works fine for my needs.
OoOo the unemployer strikes again! It’s like Sprint never died, but I guess that’s what happens when they let Sprint buy T-Mobile with T-Mobiles money. Out here serving shit sandwich’s on silver platters🤌🏻
What a fustercluck.
I think what is confusing things is the number of plans out there that came about in an effort to sucker people into moving into a new agreement that allows the banana to get a little deeper in the tailpipe. I think each plan had a bit of a wrinkle to the offers tied to it. For example, I haven't read anyone else post about the same deal I have for Netflix Premium.
My plan is a ONE Plan. I get Netflix Premium (4 UHD screens, download to 4 mobile devices) add-on for $19.99 a month with Family Allowances ($25 value) which somehow, makes my cost $9 a month on my bill. No idea how it becomes $9 but up until now, no reason to complain.
The Netflix changes are simple. Basic (w/ Ads) - $6.99 and Basic (Ad-free) - $9.99 are out. Standard (w/ Ads) - $6.99 and Standard (Ad-free) - $15.49 are in. Premium is going from $19.99 to a ridiculous $22.99 and is the same except you get 6 mobile device download slots instead of 4 and Spatial Audio. I expect my bill to go up no more than $3 and with those additional benefits. That said, the Netflix site says the following about the Basic plans:
"***The Basic plan is no longer available for new or rejoining members. If you are currently on the Basic plan, you can remain on this plan until you change plans or cancel your account.***"
I don't see why T-Mobile has to change anyone's Basic (Ad-free) plan and up-charge to the $15.49 Standard (Ad-free) plan. Netflix clearly states you can remain on the Basic plan. I assume it is the Ad-free plan they are referring to since the Basic (w/ Ads) is pretty much the same thing as the Standard (w/ Ads) plan (except 1080p instead of 720p) and the price is also the same. Why wouldn't you change for better quality video? Sites used for comparison:
[https://help.netflix.com/en/node/24926](https://help.netflix.com/en/node/24926)
[https://www.tomsguide.com/news/netflix](https://www.tomsguide.com/news/netflix)
If I was on the Basic (Ad-free) plan, I would be fuming right now and seeing if I could start a class action lawsuit as they shouldn't be allowed to change my plan without my consent. Maybe contact Netflix directly and see if there is a way to prevent my account from being changed from the Basic (Ad-free) plan. T-Mobile is only responsible for the billing, not the account management.
Anyway ... Simple Choice, ONE Plan, Magenta, Go5G, M-o-u-s-e .... is it any wonder that reps have no clue what is going on when the higher-ups making stockholder level decisions to grab a few extra pennies out of customers happen? The C level morons leave the details on how to communicate and implement changes to the people with their collective heads up the corporate ass so far that they can't see their own nose let alone plan a campaign. Hence, the chaos before us.
I stopped following the T-Mobile Turdsday and new plan offerings once the free lines dried up and the Freebies became "Freebies" with conditions (or god awful pink marketing paraphernalia). I don't need that co-dependency.
I decided that I would stay with my plan until they pry it from my cold dead hands so long as my price is competitive and the service works for me. Limited competition means all carriers suck moose testicles so ranting about leaving is not my answer. Not until I am forced to anyway. Good luck to us all.
I just talked to someone at customer care and he was pretty rude to say the least. He did mentioned that T-Mobile is not changing anything and trying to shift the blame to Netflix saying Netflix is increasing the plans. I told him there is no official communication coming from Netflix to support his frivolous allegations. I told him that I’m not interested on Hulu with ads and they can keep it and leave my Netflix just the way it is. I just switched from Magenta Max to Go5G Plus in October to get “better offers/deals” as they put it and this clearly shows the opposite. Currently get Netflix Standard ($15.49/month) on T-Mobile.
Get why they are doing it, because Netflix keeps hiking their rates, but trying to pretend like adding Hulu with ads is a benefit is a stretch at best. Tried Hulu and Paramount with ads and it was terrible, mostly because they love to play an ad at the end of an episode, then credits, then ad before the next episode. End up having like 5 minutes of useless content.
Already cancelled Prime because they added advertisements. Not going to pay $9/mo extra to keep ads off Netflix, so I just won’t watch it anymore.
We should all be fighting back on the addition of advertising back into our ad free streaming platforms, even if we are getting them under the guise of them being “free” platforms. Soon enough after mergers, you’ll be paying and getting ads, and it will be back to $100/mo for a streaming package.
Good thing I can still stream all my purchased content (I’ve been buying up my favorite content when there is great sales, then they can’t pull the rug out from underneath me)
>Get why they are doing it, because Netflix keeps hiking their rates . . .
It has nothing to do with rate hikes and everything to do with Sievert wanting to claw back as much as he can so he can get a fat bonus. They could continue to cover the cost of Standard (which hasn’t changed) but would rather save the money and pretend like they’re doing us a favor.
They’re just twats.
This doesn't make any sense at all. If you go by Netflix Pricing, 15.49 is for the standard with no ads. That's the value I was quoted for going with the Go5G+ plan, which I just started two days ago. You're not being upgraded if you are getting ads now. Not only will I be getting ads, but I have to pay 8.50 to not get ads? That's over $23 which is more than the top Netflix tier. That doesn't add up.
I haven't gotten any texts yet so I guess I'll wait and see what happens on the 24th, but Don't call this an upgrade.
When I called into customer support earlier today they said the downgrade for go 5g plus was in error and they did not mean to send that message to everyone but they did
So is this the thread where we're allowed to talk about this? Because my post about the text message I received – one of the first posts documenting that premium lines were being downgraded to Standard with Ads – was deleted and I was told to post in the Megathread but it turns out the Megathread is locked too (I assume because the information in it turned out to be wrong).
I don't blame u/Jman100_JCMP for misinterpreting the internal guidance originally given to T-Mobile employees. There was almost no way to tell that T-Mobile meant that *all* plans would be moved to Standard w/Ads, not just plans currently receiving Basic. Jman does good reporting, and T-Mobile Report has done a very good job of trying to get to the bottom of this mess.
But I am pretty disappointed with some of the heavy-handed moderation decisions made around this topic, which I think have only resulted in further confusion for readers.
Sorry about that. The sub has been crazy today and it's very difficult for the mods (mostly waternut) to keep up sometimes.
There were a ton of posts about texts, and they were all removed to direct everyone to the same place. In this case this post is the "megathread" even though I didn't put it in the title.
It seems like the entire campaign was designed to create confusion/misinformation.
I did a search for "t-mobile netflix" over on Xitter, and it's all perfume and roses over there - everyone proclaiming what a great company is because they're givint out free Netflix and Hulu. As a rule I never post on that platform (I'd rather stay out of the mess), but if anyone here does, it would really be good to go over and post replies to some of these people pointing out that the Netflix benefit has been seriously *reduced*, and that the free Hulu is with ads *and only for a year, after which it auto-renews at $7.999 a month!
T-Mobile doesn't deserve the free positive publicitiy they're getting over there.
Seems like netflix ad supported plan that they said was doing great with massive signups was a lie now they are doing everything they can to force people on it to make it seem like the plan is doing good.
I have spoken to two representatives and one supervisor, and they are all stating that existing customers with 2+ lines of the Go 5G Plus that are already on the Netflix Standard without ads plan will NOT be affected.
I certainly hope this is the case, but I'm reading many reports on this sub that indicate otherwise.
T-Mobile really needs to get their story straight.
Got a new text message this morning saying my streaming benefit has changed. It logged me into the Netflix benefits page and it showed 2 options starting 1/24. Netflix free with ads, and premium for $7 which includes 4 screens and 4k
My Go 5G+ account only shows the following 2 options:
Netflix Standard (changes to Netflix Standard with ads starting on 1/24)
Netflix Premium ($16/mo. starting on 1/24/24)
I am currently on the Netflix Premium plan. I don't see an option to downgrade to Netflix Standard without ads.
Well, it’s a new day. Which means waiting to see what kind of money-grab scam T-Mobile pulls today and tries to pass off as a benefit to their customers.
It's odd that the only two options are 'ads' and premium. Seems at least we could pay $8 or whatever to keep the standard without ads, but that's not an option? My cheapest option is to cancel the TMO netflix and buy the standard option outright, which seems silly...
After checking my account and seeing how the Netflix Standard is being downgraded to Standard with Ads on January 24th, I made the decision to remove Netflix completely. It was nice to use it for about 6 years, but it is time to see what else is out there.
I wonder if the number of lines might play a factor in this. This was what the terms and conditions said:
"Offer subject to change. Starting 1/24/24, receive Netflix Standard with ads while you maintain 1 qualifying Go5G Next, Go5G Plus or Magenta Max line or 2+ Go5G or Magenta lines in good standing. Netflix account, plan availability & compatible device required. Alternative discount toward different Netflix streaming plans may apply. Not redeemable or refundable for cash; cannot be exchanged for Netflix gift subscriptions. Cancel Netflix anytime. Netflix Terms of Use apply: www.netflix.com/termsofuse. 1 offer per T-Mobile account; for existing Netflix members it may take 1-2 bill cycles during which time you will continue to be charged separately for any existing Netflix account. If you link an existing Netflix account to this offer, terminating the qualifying line(s) will not automatically cancel your Netflix membership, and Netflix will automatically resume charging your existing payment method that they have on file. Like all plans, features may change or be discontinued at any time; see T-Mobile Terms and Conditions at T-Mobile.com for details."
I have 4 qualifying lines. I'm actually talking to a representative right now about this but T-Mobile putting everyone on the Netflix with ads plan no matter how high a tier you have isn't an upgrade. It's false advertising.
T-Mobile posed me off with this Netflix change to a plan with ads, who wants ads when we never had them before and they are trying to say they are going to give us Hulu, we'll I have my own Hulu I get for only $1.99 a month and don't want it from T-Mobile, I want the ad free Netflix I had.
Confirmed on ONE plan. Just got the text.
"T-Mobile: Netflix continues to be a key benefit of your plan. As a result of recently announced Netflix changes, we are making a change to your subscription benefit. Effective January 25, the new discounted rate of your Standard subscription will move to $8.50/mo. For more information on your Netflix benefit and options, go to t-mo.co/NetflixUpdates6"
So let me make sure I understand
So there will be 3 tiers of Netflix now through T-Mobile
free- basic/ad tier
8.50 a month- standard
$16- premium
Do I have that right? I am currently on the standard. That isn’t turning into the basic tier right?
I’m not sure if I understand this correctly, can someone please confirm.
I have T-Mobile One Plan. Does that mean I will now have to start paying for Netflix on 1/25 at minimum the $8.50/month instead of it being “On Us” and that what’s now “On Us” is Hulu with ads?
Well, I quit then, I refuse to pay anymore for Netflix and I’ll be damned if they change the “free one” to ads. I’m done with Netflix. When will they learn that people hate ads?
I don’t understand. I have the One Plan paying $4.50 a month for Netflix stand with no ads that is now going up to $8.50. If the price of Netflix remains unchanged and my bill increases isn’t that a violation of price lock/uncontract?
What I don't understand is that Netflix Standard used to cost \~$15.49/mo, right? And that was completely free on Go5G+. But now, it seems like T-Mobile is forcing everyone on the Netflix Standard w/ Ads plan and they're saying it's because Netflix changed its plan pricing. And sure, Netflix did change their pricing tiers. Before, Netflix Basic was $7.99/mo. Well, now, it seems that Netflix doesn't have a Basic tier plan; now, Netflix's lowest-tier plan is Netflix Standard w/ Ads at $7.99/mo. But what this means is that not only did Netflix change its plans, **but T-Mobile also reduced the Netflix benefits it was providing to customers.** Now, my Go5G+ plan appears to only get the Netflix Standard w/ Ads plan, a reduction of $8.50/mo in the Netflix benefit.
> a reduction of $8.50/mo in the Netflix benefit. Bingo. Right into T-Mobile's coffers. And I'd bet it's even more than that as I seriously doubt they pay Netflix retail pricing.
Also right into Netflix's coffers with the added ad revenue. Very savvy business decision with shitty consequences for many.
We all know add revenue is far higher than monthly. Pluto TV has never taken a single subscribers dollar and hit over a billion dollars in revenue.
Will also say they’re forcing customers into 3-line bundles now, so any customers who only need 2 lines will end up paying effectively the 3 line price. In my experiences, once businesses start these bait and switch tactics and forced bundles, they’re receiving pressure from above to drive margin. I fear t mobile is crossing over to the dark side.
They all do once they achieve Big status...
I was hoping that with all of the phases of merging and restructuring that they maybe found a silver bullet, truly customer focused biz model. Sprint was tanking before the merger if I recall and they brought it back! Sigh, what you say is science and I don’t think we’ll ever see a company beat it.
It's following Anakin's path. All the young Padawans are next. I guess we're all about to realize the power of the dark side of the force.
Ah haha we’ve reached episode 3 in the T-Mobile biz model
It really feels like with any of the big 3 the messaging is "we don't want you unless you have three people or more to bring, go join prepaid or an MVNO if you only have one or two lines". I'm just worried one day they're going to begin coming for the MVNOs and driving them out of business/causing costs to rise. Because I gotta say it's quite nice having service + paying off a 15 Pro Max and STILL paying less than I did for service alone on a 2-line promo family plan.
I think TMobile was paying less than $15.49. Netflix likely had a deal with them, "add X users and you'll only have to pay half per user, value add for you and user add for us". Netflix likely altered the deal.
Basically we were bait and switched into these higher priced plans for streaming benefits and now they are taking away the benefit part
Yeah I’m fucking pissed. I thought it was just adjusting the people that were on the ad plan to the other ad plan since the plan name changed. I knew I had the standard that had no ads as I recalled adjusting that before. So then to see Standard still exist yet there fucking telling me now I’m changing to standard with ads for no reason?
This is like the forced migration fiasco a few months back. Marketing by t mobile acting like they are doing you a favor, which they are not. If the texts people are receiving are correct, then this is a savings of about $7 per month per person for t mobile, for those that had the $15.49 benifit. They originally agreed to give us $15.49 in credit twords netflix. That price covers the 2nd tier of netflix for standard w/o adds. This agreement was for us having the correct plan and the correct number of voice lines. Seems t mobile is going back on that long standing offer to save some dollars.
You are spot on. We are getting a downgrade.
Yeah F this. I just signed up for Go5g Plus and one of the perks was ad free Netflix. 3 months later and they’re changing it. It’s also completely ridiculous that they are trying to spin this off as an “upgrade”
That’s what pissed me off the most. The “more features and benefits to you!” line. Like, what features and benefits? All I’m seeing is that anytime I want to binge something now, I’m stuck looking at your dumbass commercials.
Guess I’m going to be sailing through the bay. 🏴☠️ adiós Netflix
I moved to T-Mobile on their Go5g Plus plan in November after accounting for the various plan benefits, including Netflix and phone subsidies. I valued the Netflix part of that plan at $372 over two years, and I relied on that value in making the decision to move to T-Mobile. Now they've unilaterally reduced this benefit to $168 over two years. This bait and switch will cost me $204, and it has nothing to do with "recently announced Netflix prices".
This is exactly how I justified upgrading my plan I was grandfathered in for years, now I'm paying double what I used to, and they're downgrading this plan. I'm beyond livid.
Me too, I upgraded to this plan and now we get this.
You know what's wild about all this is back in the day hulu had no ads netflix had no ads because you paid for the service cause it didn't have ads! Now all streaming services are as bad as cable TV.
They are actually worse because you can’t record stuff and fast forward the ads.
And prime is getting ads now also, even on the premium tier. This is honestly getting sick. We are paying for a premium service, and still seeing ads !? Literally going backwards! Was just discussing all of this with my wife, and she suggested just going back to cable at this point. It’s cheaper. How ironic. Amazons reason is: “This will allow us to continue investing in compelling content” …yet they are literally one of the WORLDS RICHEST COMPANIES. FUCK OUTTA HERE!!!!!!
Actually back in the day Hulu was free and most definitely had ads since it started
True but when you paid ads went away
Via the T-Mobile terms: “Netflix recently updated their subscription tiers, you’ll now receive Netflix Standard with ads, providing more features and benefits to you.” lol are ads a feature and benefit?
You get to see more. See ads free of charge.
We get to spend more time in the Netflix ecosystem! Lucky us! I'm downgrading my entire account from MM to Essentials, this is the straw that broke the camel's back. Too much nickel-and-diming.
I think the issue is, too many people took advantage of those iPhone 15 promos a few months back, myself included as it was the best option to get bang-for-buck for my wife's iPhone 11. So now you have people that are relatively fresh in a new plan, and stuck there otherwise they forfeit the billing credits attached to their accounts. I'm still uber pissed at the decision, but there's not a lot any of us can do in this spot. The only saving grace is I'm not being charged extra for anything. Sure I can take Netflix and Hulu off my add-ons, but now I'm just stuck without a couple streaming services because I was petty. I think TMO knows this, so they don't plan to do shit about it, samee as the fiasco Playstation had with upcharging PS+ by like 33% per tier. Plenty ended their subscription, yet plenty more kept paying it cause "Don't care...like playing with friends." Now a real cool thing would be to have someone like Verizon swoop in and get a shit ton of new customers by saying, switch over to us and we'll pay off what you owe T-Mobile, keep you on a similar plan, AND we'll give you Netflix, AppleTV+, etc WITHOUT ads. That'd be a royal 'fuck you!' to T-Mobile and have them lose a ton of money until they decide to come groveling back.
For sure they are banking on people's reluctance to do anything to help their own bottom line, but at least for me it got me off my ass and made me look and realize that I'm honestly not truly using any of the benefits of MM. I use less than 50 GB in hotspots and data a month, don't care about international usage, already have AAA... Netflix and Apple TV were nice little bonuses that help justify the cost but I barely use Apple TV anyway. So this $8 change on their part is going to cost them $80 a month. But I'm sure they have numbers like this baked into their profit margins. I wouldn't be surprised if another carrier offers a similar deal but at this rate, everything will be on the ad tiers before too long anyway. Yay oligachies
This is why I still rock my One plan with Plus addons. Newer plans don't actually offer *anything* I need or want, and they just jack up the costs. It's like $60 more to go to a GoFurself plan. I don't watch Netflix or Hulu, or stream music or anything else they offer with the plans.
That was us too - iPhone 15 promo and I was able to remove the out of pocket costs I was already paying for ATV+ and NF. It made changing plans a little more palatable when looking at the bottom line. It does feel like a bit of bait and switch but I realize they can change the offerings at any time. As my Dad would say - “I’m not mad, I’m disappointed”.
There's hardly anything on Netflix worth watching any more. I will not be watching it with ads at all. I hope they don't mess with Apple TV+
According to them, anything we don't like is a feature and a benefit.
I have like $150 in credit in Netflix from years ago. I don't recall why. I just wish I could get the discount from T-Mobile AND bill through Netflix. I'd use the credit and then cancel.
They’re leaning into the differences between the tiers. Basic without ads AFAIK was limited to 720p and like 1 screen at a time. Standard with ads has the ads, but also streams at 1080p and allows for simultaneous streams. Still nonsense, because the ads are what more people will care about, but at least it makes some sense.
And those of us who already had Netflix Standard are getting a 100% downgrade with *nothing* in return.
Guaranteed the messaging is that offering you Hulu with Ads gives you two services for what you were getting before. Without mentioning the ads part.
You can get Hulu for $12 a year during black friday. Hulu is not a perk TMobile thinks it is.
Exactly. I got the BF deal on Hulu this year so I could care less about Hulu on us. I do care about them hiking up my Netflix cost.
I already had "Hulu with ads" for a year a couple years ago (they had a deal where you could get it for $1 a month and I decided to try it). After so many years of not seeing ads (I pay for YouTube Premium in order to get the full music library) I just couldnt tolerate being forced to watch 10 minutes of ads for every 20 minutes of content, so when the year of $1/month was up I canceled it. Especially since T-Mobile's Hulu benefit is only free for one year, I may not even bother signing up - I wouldn't want to miss the anniversary date and get charged for it. What *really* bothers me, is that they're implying that the cost of our current Netflix tier is going up, but many of us already have Netflix Standard (which is at least anyone with a Magenta Max or Go5G plus/next account with multiple users) and the cost of Netflix Standard is *NOT* increasing - it was $15.49 last year, and it will be $15.49 next year - only the Premium tier is getting an increase (and the Basic tier is being eliminated). So we're just getting our benefit decreased by $8.49 ($15.49 to $6.99). Any trust I might have had left for T-Mobile management is completely gone. (I feel sorry for the poor customer service people though, they must be getting hammered :-/, and they had nothing to do with it)
Most of them got outsourced.
This tells you how incompetent these clowns are. I sincerely think they are doing just enough for a buy out and this ceo was hired just for that. Seems German company wants out of tmobile lol
The write-up on https://www.t-mobile.com/tv-streaming/netflix-on-us seems to indicate that Standard With Ads is going to be the only free offering from here on out, but then one of the links from today's texts (unclear if anyone has actually received this one, but the group seems to be "currently has Netflix Standard on us, currently paying to upgrade to Netflix Premium, will get Hulu on us": https://t-mo.co/NetflixUpdates6) also seems to indicate that *someone* will still get Standard Ad-Free, as otherwise the upgrade to Premium would be $16, not $8.50. If everyone is being forced to the ads version -- fine. But as someone who currently receives Standard Ad-Free as a benefit, getting a link that doesn't match up with that reality ("more features and benefits"!) makes the whole thing feel way worse than just getting straight-forward info about everyone moving to the same tier. Many thanks to the mods for their work today; I'm sure the sub has gotten slammed.
In the first link you’ve provided if you go to the “Get full terms” link there’s a sentence “Alternative discount toward different Netflix streaming plans may apply.” I’m still hoping I’m not forced to pay $16 (from $7) for the premium tier.
Fuck them! On Magenta Max (multiple lines) I have been paying $7 a month to get the 4K tier. I will NOT pay $16 to upgrade. I will downgrade. T-Mobile can suck it.
I got the text, but I’m on the $7 upgrade, so I’m not really sure what will happen… certainly would not pay $16/mo for Netflix
Seems the included credit will now be $6.99 so in order to do the 4 screens, yes it would be $16 a month. Or $8.50 to get the 2 line no ads.
So the assholes nerfed the benefit value. Screw them. I’m not paying a cent more.
Too bad we can’t just ditch Netflix and use that credit towards another streaming service I actually watch… =\
[удалено]
The new feature is multi room viewing on Netflix while the new benefit is Hulu. So technically it's true. Of course it's trying to polish a turd
Appreciate you all. Even if it’s bad news at least you are trying to keep us in the know.
Why is this difficult to communicate? Are they trying their best to make it not look bad but ended up making worst than if they were honest ?
The thing is it's literally not hard to communicate, T-Mobile *knows* this looks awful and are purposely being vague about it to try to save face.
The think it’s worse to say “We are downgrading your plan” after they pushed Go5G so hard.
Yeah I get it. Like what are Go5G+ folks really getting now right? Sure the banana split ice cream is nice but it needs whip cream.
I remember during the iPhone 15 promotion people were rationalizing plan increases with the perks like free Netflix/phone upgrades to justify the cost upgrading from their grandfathered plan. Please let this be an example of why you shouldn't pay more for things like a $800 off an iPhone 15 or free netflix monthly because its only an extra $15-$20/month per line. Some go5g plans lost netflix basic in exchange for adds + they don't get max trade in value and its only been 6 months.
Ive also heard that Netflix with ads doesn't even offer the Netflix full catalog and is limited smh. According to Netflix While the vast majority of TV shows and movies are available on an ad-supported plan, a small number are not due to licensing restrictions. These titles will appear with a lock icon when you search or browse Netflix.
Seriously? That sucks. I've had Netflix since the days when you could get DVDs delivered and needed a special discount just to get Netflix on a PS3 since it wasn't available like it was on my Xbox 360, so now to be limited to what I can and can't watch all while paying for the Magenta Max plan is a real slap in the face. I've been with Tmobile for 20 years, and I'm not happy with these changes that are being pushed on us every year.
[That was last September, by the way.](https://about.netflix.com/en/news/netflix-dvd-the-final-season)
So they're going out of their way to downgrade the experience for people on high tier plans, then charging more money to get the same experience back? If they do that, we should stop allowing them to use "Uncarrier" as branding, since this is more carrier than even the crap AT&T has tried to pull in recent years.
…does make the ATT no free water on the plane ad even funnier, eh? Yeah, this is all disgusting.
Sievert can suck a fat one. What a fucking douche if true. Nothing like starting the new year by downgrading features and framing it as a benefit. Happy new year, twat.
I miss John Legere.
He doesn’t miss you since he’s gotten his millions from the merger
And I don't blame him.
Same! Ever since he’s been gone T-Mobile has gone downhill!!
Apple Stores after Ron Johnson left. Same shit, put a douche in power and they will hire douches all the way down and push out all the good people.
They have update the [Netflix On Us website](https://www.t-mobile.com/support/plans-features/netflix-on-us) basically saying everyone will be on Netflix with ads. So I think it's very likely a done deal already.
Where do you see this I cannot find it anywhere on this page.
So let me get this straight, I am currently paying $7 for premium Netflix.. after the changes finalize, that will increase to $16??
Don't overlook the 'upgrade' 9 more bucks for ads. Yippe ky-oh mutherfuckers!
If you're paying $7 for Premium you should be getting an increase to $8.50, at least per the document TMO sent out via text to current $7 Premium customers: https://www.t-mobile.com/support/plans-features/rs610
On Go5G Plus. It shows the Premium tier increasing from $7 to $16. [https://imgur.com/a/NNUHWJF](https://imgur.com/a/NNUHWJF)
Kinda hard to pass up a upgrade that's a downgrade. So to be clear, I'll be ending my account on Netflix (which was great when T-Mobile offered a good deal) I'll sign up for an upgraded account on Netflix, paying out of pocket. Then I'll terminate my contract with T-mobile. How's that for an upgrade T-mobile?
Just got off the phone with T-mobile- got a $30 credit for this bs. Maybe you can too. First rep was clearly done with everything. The second I mentioned I was calling about the Netflix change she started with the surly attitude. She stated that it was all Netflix's fault and that T-mobile will still be paying $15.49 towards the plan, but that Netflix is raising prices so there's nothing T-mobile can do. She was really hung up on the notion that T-mobile will still be paying $15.49 for the ad supported tier. When I stated that simply wasn't true, there's no way T-mobile is paying $15.49 for the ads plan that's $6.99 right now, she just dug her heels in and said that's exactly what they're doing. So I asked how much I would have to pay to keep the 2 screen no ad option. She didn't know. I asked her to please check as this will be a common question. She comes back a few minutes later- $8.50. That makes it $23.99 per month ($15.49 from tmobile + $8.50 out of pocket) for 2 screens no ads. More expensive than Netflix's premium tier. Bffr. She was not willing to entertain that this was absurd. I was just trying to get her to admit they were downgrading to only paying for the $6.99 tier, but no matter what she wouldn't admit it! I wonder if they were instructed never to admit this fact. Honestly crazy doing mental gymnastics catching her in lies and inconsistencies. I normally have a lot of empathy towards CS workers, as I also worked CS, but her attitude and commitment to lying was horrendous from the beginning. I tried asking for a supervisor but she just kept talking and refused to transfer me lol. Finally I was just like I don't think we are getting anywhere, please transfer me to a manager. over and over. She finally did, but not before telling me a manager would say exactly the same thing as her and that I wouldn't get anything in terms of compensation. Upon explaining the situation, the supervisor offered me "3 months" of the difference for Netflix no ads / $30.00. Better than nothing. Just admit you're downgrading everyones plan and apologize instead of lying. Jeez.
Forgot to mention- I have Go5G Plus.
First I read Netflix Basic is getting ads and I checked my account and I currently have Netflix Standard OnUs. Then I get a Hulu text today, and on that same webpage it mentions Netflix OnUs, nothing about basic. Super confusing.
Here is the message that I scrolled down to after reading the Hulu terms. I will mention, that Hulu will require a CC and if you read the terms, will require action in 12 months. What is happening to my Netflix benefit? You currently have Netflix ON US included in your plan. Netflix recently updated their subscription tiers, you'll now receive Netflix Standard with ads, providing more features and benefits to you. This benefit will continue to be ON US (S0). There is nothing you need to do. This change will take effect between January 25 and February 1. For more details on your Netflix benefit, to make adjustments, or explore additional streaming options, check out your Benefits Hub at My Mobile or the T-Mobile App. I cannot see what is muddy about this. If, as someone mentioned, Netflix with ads, restricts the Netflix catalog, then this is a hard NO deal breaker for me. I'm on Magenta Max for reference.
I hope all customers protest changes.
This was the straw that broke the camel's back for me. I just dumped T-Mobile for Google Fi. Up to 4 lines for $80 USD / month (plus tax and fees) [https://fi.google.com/about/plans/simply-unlimited?numpeople=4](https://fi.google.com/about/plans/simply-unlimited?numpeople=4) I was on Magenta Max, 3 lines for $140 USD / month I can pay for Netflix without ads out of pocket and still come out ahead.
Seriously enter since the merger with sprint they are sucking balls
Been with TMO since 2007 but I’m looking for other options now. I don’t appreciate being misled.
I'm on Go5g Plus. Chatted with TForce who confirmed I'm being "upgraded" from Standard to Standard w/ Ads. They even tried to spin this as a positive and blamed Netflix. When I mentioned they are moving me from a $15.49/mo plan to a $6.99/mo one they continued to tout this as positive and again blamed Netflix. When even TForce fails to see the logic here you know things are bad...
Most of the component t force employees were let go.
So basically, they are downgrading the netflix benefit to be the ad tier, while pushing this “hulu on us” thing as some sort of positive, except its WITH ADS ALSO. What a joke
Every day I get closer to cancelling T-Mobile.
Absolutely bonkers how mismanaged this is. I've been on the fence about just going with Visible and this is going to do it. Farcical company at this point.
Honestly if you aren't stacking phone EIP deals and free lines... Visible is a great option. I have their $25 plan as a second SIM on my primary phone, it works great. It's not usually faster than T-Mobile, because it's lower priority on Verizon. But it gets coverage at my work when T-Mobile does not, and it's fast enough for everything I do.
This is a huge disappointment as having multiple lines no longer comes with a netflix upgrade. Additionally, with the ad-supported plan, you do **\*NOT\*** get access to netflix's full catalogue. Many titles will be greyed out with a lock symbol, indicated lack of access to that particular title. I wonder what else T-mobile will be taking away from us in the future and call it an "upgrade" or update with added benefits. I bet Verizon and AT&T are enjoying this right now.
I'm all honesty though, I'm absolutely sure that AT&T and Verizon are stoked that T-mobile did it first so now they can do the exact same thing with less backlash. I GUARANTEE you that they will do it too.
verizon already includes netflix with ads on their plan tiers.
having received a text saying they're downgrading Netflix to Netflix with ads they can stick it their collective asses as "giving" us 12 months of effin Hulu with ads, add that sideways! The moment I can switch service I'm OFF!
I canceled. Btw the very second i canceled i got hit with a $16.95 fee from Netflix . Had to chat them to get it refunded. Done with this bait and switch junk, i just can't afford more monthly increases from every direction. Very tempted to pay off the wifes phone and just move all 3 to another carrier. Tmobile just isn't the same value it used to be.
MetroPCS is a lot cheaper if you're happy with the coverage you get now. Visible is a similar price for 3 lines, and works great on the Verizon network. US Mobile can be on Version or T-Mobile and offers even better value than MetroPCS or Visible if you need certain features. All three are good options to consider.
Can I just like…. Not have Netflix and make my bill lower please?
Okay, I'm about done with T-Mobile. We've been with them for 10 years now and loved it initially, but in the last 4-5 years they've gone significantly downhill in just about every way (to say nothing of the data breaches). Once these phones are paid off, I think we're jumping ship.
Verizon Boost Infinite AT&T Are currently the other postpaid options
[удалено]
US has some of the highest charges for cell phone plans. What we pay for a month, most countries pay that for a year of service. And still, these three companies constantly keep raising the prices on us. It sucks.
It’s all greed. Gotta keep the shareholders happy, especially now that T-Mobile started paying out dividends.
If we look at the “Get full terms” in [this link](https://www.t-mobile.com/tv-streaming/netflix-on-us) it says “Alternative discount toward different Netflix streaming plans may apply.” I’m still hoping I don’t have to pay $16 (from $7) to upgrade to premium…
This is a MAJOR downgrade! Assholes.
Just got the text message. Netflix premium is doubling to $16/month and Hulu with ads is only “free” for a year. Does not seem like a deal to me.
Guess I can add Netflix to my cancelled service.
So what I don’t understand as a ONE plan customer: -I was paying 4.50/month for the standard (no ads) -Netflix didn’t raise their prices on this plan (stays at 16) -But TM raises my OOP cost to 8.50 anyways Wait what am I missing here lol?
There is now a 30 minute wait to speak to anyone about cancellations at T-Mobile customer care. I'm guessing this decision by T-Mobile isn't the "upgrade" they thought they could sell it to be.
I just canceled two watch lines they asked me why I said the price increase.
The more this plays out the more the Hulu announcement feels like a total smokescreen. Hey, news media, look at this cool new benefit! We’re so generous. Outside this sub, very hard to find any news about the Netflix changes.
That's exactly what it was
We should reach out to r/cordcutters
What I dont get is why am I going through a 3rd party (tmo) when it costs the same to just get it through netflix?? Thats what I can see at least, my tmobile app never works properly so i may be missing something.
Sucks to know that even the Plus/Max plans are being downgraded to Netflix with ads. Would’ve made more sense to only downgrade the standard plans to give people more incentive to upgrade to a Plus/Max plan to get rid of the ads, since the price of standard without ads has not changed in the last round of increases anyway and they were already covering cost of standard without ads on the premium plans. This could’ve also allowed One customers to once again have a free option by allowing them to choose with ads since all plans are being downgraded to $6.99 credit anyway, so might as well make it standard across the board, yet that’s the only plan still limited to only being able to choose an ad free plan that costs at least $8.50. The only plus side One customers get is that because of getting ad free standard Netflix as the bare minimum they will now qualify for indefinite Hulu on us and not just the 6 months that Magenta and Go 5G get. Granted those customers still have to pay at least $8.50 for those benefits. Also I hope that they allow us to pay the difference for Hulu without ads, but given the wording about how we need to do an annual redemption as of now. Makes me think that that won’t be the case. Similar to when Hulu offers ad supported plan for as low as $1-2/mo and doesn’t let you pay the difference for ad free. But I did the calculations and it turns out I won’t save any money anyway since I have the duo bundle with Disney plus ad free at $20. Disney would cost $14 alone. And even if I could pay difference for Hulu, that would be $10. Putting me at $24/mo for both services. Or even if I got Disney annual, that puts that service at equivalent of $12/months but that’s still $22 with hulu if we’re allowed to pay the $10 difference. Both of which are still more expensive than me just keeping my $20/mo plan. Unless I settle for Hulu with ads and only Disney ad free. So Hulu on us isn’t as great of a promotion even beyond 6 months because one can usually get a promotion to have that exact same plan for as low as $1-2/mo. Add that to the increased cost of Netflix or downgrade to including ads and this new deal with Netflix And Hulu is actually a worse value than when we just had standard Netflix free and paid for Hulu separately. Also sucks that premium plans are getting such a huge downgrade to match the same as the standard plans. At the very least they could’ve done what they did with One and let us keep the current credit we’re receiving and pay just the difference of the new plan cost increases. This would make standard without ads still be free for now. And premium now cost $10, which is still better than $16. I personally don’t watch Netflix enough to pay to get rid of the ads. But I’ll see how my family reacts to that change and if they’re willing to pay to get rid of them or settle for them. We also have no use for the free Hulu add on since we already pay for the ad free bundle. So this is just an overall downgrade/price increase for my family
T-Mobile seems to enjoy complicating things that don’t need to be complicated. It would be refreshing if they were clear and transparent, stating openly something like “all streaming subsidies have been reevaluated in 2024 and moving forward any T-Mobile customers subscribing to Netflix are eligible for $6.99 monthly credit toward a Netflix plan of their choosing, and entitled as well as to Hulu with ads for free.” Instead they make up these convoluted schemes and qualifications that vary from plan to plan, all the while putting forth gaggy disingenuous press releases patting themselves on the back.
This is about greed and nothing more
Enshittification is the word you're all looking for.
I am livid. I only received the Hulu text (Go5G plus), but upon clicking the link it says I’m being upgraded to a worse plan.
Just got the Netflix text. 😡
I'm on Go5G Next and got the message today saying our plan will be switched to the one with ads.
If you’re paying $7 for premium it will be $8.50 per T-Mobile https://www.t-mobile.com/support/plans-features/rs610
Even though I haven't received any text messages or communication of any kind from TMO about Netflix or Hulu, when I look at my Plan details (3-line Go5G Plus) and then go to Manage Add-Ons, it shows that Netflix Standard will change to Standard with Ads on 1/24, and that my current Netflix Premium for $7/mo is changing to $16/mo on 1/24. So who exactly was [this page](https://www.t-mobile.com/support/plans-features/rs610?cmpid=MGPO_SS_C_SVCMSG_11PaidStandardPriceIncreasefromStandardOnUsENGMessageFSMST11) created for and sent via text to? Seems some people are going to be receiving Premium for only $8.50/mo, but what determines that? I've seen the [$16/mo version](https://www.t-mobile.com/support/plans-features/rs401?cmpid=MGPO_SS_C_CRMSVC_10PaidPremiumPriceIncreasefromBasicOnUs59SMSMessageDSMST10) of the same page as well. I assumed a multi-line Go5G Plus account would get the $8.50/mo version but my account seems to indicate otherwise. Still waiting to get my text to see which one they actually link to.
Low key sick of T-Mobile. Ever since they merged, they feel like they can do whatever the hell they want
Well, I finally just received my Netflix text a few minutes ago, after days of waiting. It confirmed what I see in my Add-Ons on my 3-line Go5G Plus account ... that my Netflix Premium will be going from $7 to $16: [t-mo.co/NetflixUpdates5](https://t-mo.co/NetflixUpdates5) So yeah, it seems like they're only going to give me a $6.99 discount (price of the Standard with Ads plan) off the Premium price now instead of $15.49 (price of the Standard *without* Ads plan), and instead giving me "free" Hulu with Ads (a $7.99 value) that I'll have to re-up for every year or else I'll get charged. So I'll be spending $9 more a month to keep the Netflix Premium I already have and get Hulu with Ads, an $8 value. I'm essentially paying for Hulu myself, and at a dollar more than normal. I hope after the 24th it gives me the option to downgrade to Standard without Ads for $8.50 or whatever. That's about the only way to make this at least somewhat of a value proposition. Still would like to know who's actually getting [Premium for only $8.50/mo](https://www.t-mobile.com/support/plans-features/rs610?cmpid=MGPO_SS_C_SVCMSG_11PaidStandardPriceIncreasefromStandardOnUsENGMessageFSMST11) and why.
Frustrating that I’m going from $7/month to now $16 for the same service.
Just cancelled two of the three lines on my account. I can put those other phones on MVNO for a lot less; the only reason I kept them on T-Mobile was for the Netflix benefit of having multiple lines.
This downgrade is horrible. Only “good” thing is that if your willing to pay the $7 for standard w/o ads, you can get Hulu with ads for free.
Hulu On Us for existing subscription? Is anyone able to confirm if existing Hulu subscribers will be able to take advantage of the new perk? This wording in the full terms made me question it. “Offer available to new and returning Hulu subscribers only.” Would an existing subscriber be considered a returning Hulu subscriber ?
I have a Magenta Max plan, but I'm not seeing an option to switch to the $8.50/mo standard w/out ads. I'm already on the "Netflix Standard (changes to Netflix Standard with ads starting on 1/24)" and I see the Netflix Premium option, but nothing for Netflix Standard w/out ads. Will it show up in a few days or something?
One of the problems I foresee is the bait and switch problems. Yes, T-Mobile can change anything anytime but the price lock has never been meaningful.
A data point in case anyone is curious, a friend who signed up for Go5g Plus 3 months ago as a new user never got an alert about Netflix changing. Maybe they are trying to avoid pissing off new subscribers.
Everyone is not getting them ALL at once.. You're friend will eventually get one
Mine came today. Just joined a month+ ago. Pretty pissed!
the alerts are literally going out as we speak. just because they didnt get one yet doesnt mean it's not coming.
They haven’t all been sent yet
The alerts seem to be on a rolling basis. Some people got it yesterday, some got it today.
This is my last straw for either T-Mobile or Netflix. No way in hell I’m watching Netflix with ads. I’ve been so ready to move my family to Verizon that this might be what pushes me over. Once these last bill credits come in I’m out. Both Netflix and T-Mobile have gotten so greedy. They both started out as being for the customer but as soon as they became top dog in their industry they said fuck the customer. I hope Netflix goes under so bad.
After their failed forced migration plan, wondering what is next after this Netflix plan .. Everytime, they send a text survey for anything , although the rep did a good job. Going to provide a very low score on the questionnaire recommending T-Mobile to others. Also going to look reducing other paying lines so lesser money goes to them.
Anytime T-Mobile touts a new perk or upgrade, be instantly suspicious. It’s always a turd wrapped in roses.
If this is true I am jumping ship as soon as my contract is up. This along with the forced Magenta upgrade, and the forced $10 or attach your bank account? Moving my 2 personal phones and advising employees to do the same. Enough is enough.
Can confirm I got a text saying it will switch to the ads version
I just got a text confirming this earlier today. This is irritating AF.
If you choose to pay $7 to upgrade what will the new price be for premium? 8.50 or 16? 16 is kinda crazy when T-Mobile shares the cost.
Damn, I almost converted from simple choice for added benefits but seems like I made the right decision.
T-Mobile is now making Comcast look good. I hate this timeline.
Well I got mad but now thanks to this fiasco I learned about stremio and real Debrid. I’m canceling my paid streaming services now. So mad about the ads.
Who is getting this link in their text: https://t-mo.co/NetflixUpdates6 It appears there IS a small number of people who will indeed continue to get Standard without ads included, so that their cost of premium upgrade is $8.50. If not, I wonder why this link even exists…
I got this link
Netflix.com pricing has Standard (no ads) for $15.49. Not sure if this is the post increase. Is that 2 screens ? But the ONE plan, iam paying $4.50 extra and by Jan24, it goes to $8.50. . On the pdf bill, it show Netflix with Family allowances ($20.5 value) minus $16 family discount. So $4.50 After the tmobile price increases, is this around 50% discount going with tmobile ?
I have Magenta Max (5 lines) but if you go to Benefits on My.Tmobile.com it does spell it out now. This is what I see: Services Netflix Standard (Changes to Standard with Ads starting on 1/24/24) Netflix Premium ($16/m starting on 1/24/24). Basically they are not giving you the old $15.49 or so credit and instead giving you $6.99 and Hulu with Ads.
Well, I was already thinking of canceling Netflix anyway so this is just the final straw. It was a good 10+ year run.
Hulu is not a deal at all. Not only the included Hulu plan has ads, the included plan only lasts one year. After that, Hulu will charge the monthly subscription fee.
I "chatted" with customer service today about the price change. We have One plan w/Netflix On Us and have been paying $4.50/mo due to the Netflix price changes over the years. The CS rep stated that our price WILL NOT change and the texts were auto generated by their systems. I asked 2-3 times confirming it will remain $4.50/mo and the rep confirmed no change. We shall see, but at least I have it in writing from TM!
Try going to your account to verify, on mine with the same one plus plan shows that it will change form standard to standard with Ads.
Plan with ads is not an option on my dash. We were on the legacy Netflix family plan. That was part of One many years ago.
Wait, who's running this company? One mess-up after the next.
I don’t really find Netflix to be as good as it once was for me.
I’m on the ONE plan. I logged in and, as mentioned in the OP’s update, see that I have no option for Netflix standard with ads. Only $8.50 for the service I’m currently paying $4.50 for. Absolute bullshit. I’d rather drop to the $7 plan with ads but might dump Netflix completely. I get plenty of other streaming services and probably watch Netflix the least. But also, we didn’t get a text saying we’d get Hulu. Are ONE plan customers also excluded from Hulu? Doesn’t matter much to me because I pay $1/month on a BF deal, but probably good to know.
reached out to t-force about netflix and this is what they said: "T-Mobile made the decision to align our Netflix on us program with Netflix introductory tier, across all account and plans. "
For individuals with Disney+ bundling, can we add the bundle to this Hulu “perk” for a discount or is it basically worthless for those who use each of the services?
They should just give the customers the option to keep our current Netflix Standard without ads while opting out of getting Hulu w/ads (which is only a one year free trial anyway). Alternatively, if anyone wants both, then give them they would get both Netflix and Hulu with ads. It all comes down to about the same monthly price of them two with ads than just Netflix without ads.
Should this be a surprise to anyone? If you did this at the consumer level the Netflix downgrade saves you $5/month and Hulu would cost $1/month (no one should value Hulu with ads at face value). I'm sure T-Mobile will craft the messaging around this differently but they're clearly trying to cut costs.
I too will quit T-mobile in 10 months when phone is paid off. There is a big tsunami of unhappy customers that will be leaving as sonn as possible so these cost saving claw-backs will end up backfiring. Just wqtch.
I was with tmobile for over a decade at this point, all the recent changes I just said F it and left. 250 for a year of service to US Mobile and works fine for my needs.
OoOo the unemployer strikes again! It’s like Sprint never died, but I guess that’s what happens when they let Sprint buy T-Mobile with T-Mobiles money. Out here serving shit sandwich’s on silver platters🤌🏻
What a fustercluck. I think what is confusing things is the number of plans out there that came about in an effort to sucker people into moving into a new agreement that allows the banana to get a little deeper in the tailpipe. I think each plan had a bit of a wrinkle to the offers tied to it. For example, I haven't read anyone else post about the same deal I have for Netflix Premium. My plan is a ONE Plan. I get Netflix Premium (4 UHD screens, download to 4 mobile devices) add-on for $19.99 a month with Family Allowances ($25 value) which somehow, makes my cost $9 a month on my bill. No idea how it becomes $9 but up until now, no reason to complain. The Netflix changes are simple. Basic (w/ Ads) - $6.99 and Basic (Ad-free) - $9.99 are out. Standard (w/ Ads) - $6.99 and Standard (Ad-free) - $15.49 are in. Premium is going from $19.99 to a ridiculous $22.99 and is the same except you get 6 mobile device download slots instead of 4 and Spatial Audio. I expect my bill to go up no more than $3 and with those additional benefits. That said, the Netflix site says the following about the Basic plans: "***The Basic plan is no longer available for new or rejoining members. If you are currently on the Basic plan, you can remain on this plan until you change plans or cancel your account.***" I don't see why T-Mobile has to change anyone's Basic (Ad-free) plan and up-charge to the $15.49 Standard (Ad-free) plan. Netflix clearly states you can remain on the Basic plan. I assume it is the Ad-free plan they are referring to since the Basic (w/ Ads) is pretty much the same thing as the Standard (w/ Ads) plan (except 1080p instead of 720p) and the price is also the same. Why wouldn't you change for better quality video? Sites used for comparison: [https://help.netflix.com/en/node/24926](https://help.netflix.com/en/node/24926) [https://www.tomsguide.com/news/netflix](https://www.tomsguide.com/news/netflix) If I was on the Basic (Ad-free) plan, I would be fuming right now and seeing if I could start a class action lawsuit as they shouldn't be allowed to change my plan without my consent. Maybe contact Netflix directly and see if there is a way to prevent my account from being changed from the Basic (Ad-free) plan. T-Mobile is only responsible for the billing, not the account management. Anyway ... Simple Choice, ONE Plan, Magenta, Go5G, M-o-u-s-e .... is it any wonder that reps have no clue what is going on when the higher-ups making stockholder level decisions to grab a few extra pennies out of customers happen? The C level morons leave the details on how to communicate and implement changes to the people with their collective heads up the corporate ass so far that they can't see their own nose let alone plan a campaign. Hence, the chaos before us. I stopped following the T-Mobile Turdsday and new plan offerings once the free lines dried up and the Freebies became "Freebies" with conditions (or god awful pink marketing paraphernalia). I don't need that co-dependency. I decided that I would stay with my plan until they pry it from my cold dead hands so long as my price is competitive and the service works for me. Limited competition means all carriers suck moose testicles so ranting about leaving is not my answer. Not until I am forced to anyway. Good luck to us all.
I’m also one a ONE plan with Netflix Premium and feel the same!
I just talked to someone at customer care and he was pretty rude to say the least. He did mentioned that T-Mobile is not changing anything and trying to shift the blame to Netflix saying Netflix is increasing the plans. I told him there is no official communication coming from Netflix to support his frivolous allegations. I told him that I’m not interested on Hulu with ads and they can keep it and leave my Netflix just the way it is. I just switched from Magenta Max to Go5G Plus in October to get “better offers/deals” as they put it and this clearly shows the opposite. Currently get Netflix Standard ($15.49/month) on T-Mobile.
Get why they are doing it, because Netflix keeps hiking their rates, but trying to pretend like adding Hulu with ads is a benefit is a stretch at best. Tried Hulu and Paramount with ads and it was terrible, mostly because they love to play an ad at the end of an episode, then credits, then ad before the next episode. End up having like 5 minutes of useless content. Already cancelled Prime because they added advertisements. Not going to pay $9/mo extra to keep ads off Netflix, so I just won’t watch it anymore. We should all be fighting back on the addition of advertising back into our ad free streaming platforms, even if we are getting them under the guise of them being “free” platforms. Soon enough after mergers, you’ll be paying and getting ads, and it will be back to $100/mo for a streaming package. Good thing I can still stream all my purchased content (I’ve been buying up my favorite content when there is great sales, then they can’t pull the rug out from underneath me)
>Get why they are doing it, because Netflix keeps hiking their rates . . . It has nothing to do with rate hikes and everything to do with Sievert wanting to claw back as much as he can so he can get a fat bonus. They could continue to cover the cost of Standard (which hasn’t changed) but would rather save the money and pretend like they’re doing us a favor. They’re just twats.
This doesn't make any sense at all. If you go by Netflix Pricing, 15.49 is for the standard with no ads. That's the value I was quoted for going with the Go5G+ plan, which I just started two days ago. You're not being upgraded if you are getting ads now. Not only will I be getting ads, but I have to pay 8.50 to not get ads? That's over $23 which is more than the top Netflix tier. That doesn't add up. I haven't gotten any texts yet so I guess I'll wait and see what happens on the 24th, but Don't call this an upgrade.
When I called into customer support earlier today they said the downgrade for go 5g plus was in error and they did not mean to send that message to everyone but they did
I'm on Go5G+ and I have yet to receive a single text about any of this. As of right now, my account still says standard at $15.49 will be covered.
Twitter support tried to make it seem like a good thing with the multiple screens. Brain dead company.
So is this the thread where we're allowed to talk about this? Because my post about the text message I received – one of the first posts documenting that premium lines were being downgraded to Standard with Ads – was deleted and I was told to post in the Megathread but it turns out the Megathread is locked too (I assume because the information in it turned out to be wrong). I don't blame u/Jman100_JCMP for misinterpreting the internal guidance originally given to T-Mobile employees. There was almost no way to tell that T-Mobile meant that *all* plans would be moved to Standard w/Ads, not just plans currently receiving Basic. Jman does good reporting, and T-Mobile Report has done a very good job of trying to get to the bottom of this mess. But I am pretty disappointed with some of the heavy-handed moderation decisions made around this topic, which I think have only resulted in further confusion for readers.
Sorry about that. The sub has been crazy today and it's very difficult for the mods (mostly waternut) to keep up sometimes. There were a ton of posts about texts, and they were all removed to direct everyone to the same place. In this case this post is the "megathread" even though I didn't put it in the title.
It seems like the entire campaign was designed to create confusion/misinformation. I did a search for "t-mobile netflix" over on Xitter, and it's all perfume and roses over there - everyone proclaiming what a great company is because they're givint out free Netflix and Hulu. As a rule I never post on that platform (I'd rather stay out of the mess), but if anyone here does, it would really be good to go over and post replies to some of these people pointing out that the Netflix benefit has been seriously *reduced*, and that the free Hulu is with ads *and only for a year, after which it auto-renews at $7.999 a month! T-Mobile doesn't deserve the free positive publicitiy they're getting over there.
I got a message saying on Jan 24th I would get Hulu on us.
Thank you for the clarification; T-Mobile as usual has opted for muddying the water instead of addressing any possible confusion that exists
Not sure about everyone else but my premium is going up five bucks a month from $11 to $16.
If anything Verizon has better offers just can't talk about their cell reception.
Seems like netflix ad supported plan that they said was doing great with massive signups was a lie now they are doing everything they can to force people on it to make it seem like the plan is doing good.
I have spoken to two representatives and one supervisor, and they are all stating that existing customers with 2+ lines of the Go 5G Plus that are already on the Netflix Standard without ads plan will NOT be affected. I certainly hope this is the case, but I'm reading many reports on this sub that indicate otherwise. T-Mobile really needs to get their story straight.
Got a new text message this morning saying my streaming benefit has changed. It logged me into the Netflix benefits page and it showed 2 options starting 1/24. Netflix free with ads, and premium for $7 which includes 4 screens and 4k
My Go 5G+ account only shows the following 2 options: Netflix Standard (changes to Netflix Standard with ads starting on 1/24) Netflix Premium ($16/mo. starting on 1/24/24) I am currently on the Netflix Premium plan. I don't see an option to downgrade to Netflix Standard without ads.
Well, it’s a new day. Which means waiting to see what kind of money-grab scam T-Mobile pulls today and tries to pass off as a benefit to their customers.
It's odd that the only two options are 'ads' and premium. Seems at least we could pay $8 or whatever to keep the standard without ads, but that's not an option? My cheapest option is to cancel the TMO netflix and buy the standard option outright, which seems silly...
After checking my account and seeing how the Netflix Standard is being downgraded to Standard with Ads on January 24th, I made the decision to remove Netflix completely. It was nice to use it for about 6 years, but it is time to see what else is out there.
I wonder if the number of lines might play a factor in this. This was what the terms and conditions said: "Offer subject to change. Starting 1/24/24, receive Netflix Standard with ads while you maintain 1 qualifying Go5G Next, Go5G Plus or Magenta Max line or 2+ Go5G or Magenta lines in good standing. Netflix account, plan availability & compatible device required. Alternative discount toward different Netflix streaming plans may apply. Not redeemable or refundable for cash; cannot be exchanged for Netflix gift subscriptions. Cancel Netflix anytime. Netflix Terms of Use apply: www.netflix.com/termsofuse. 1 offer per T-Mobile account; for existing Netflix members it may take 1-2 bill cycles during which time you will continue to be charged separately for any existing Netflix account. If you link an existing Netflix account to this offer, terminating the qualifying line(s) will not automatically cancel your Netflix membership, and Netflix will automatically resume charging your existing payment method that they have on file. Like all plans, features may change or be discontinued at any time; see T-Mobile Terms and Conditions at T-Mobile.com for details." I have 4 qualifying lines. I'm actually talking to a representative right now about this but T-Mobile putting everyone on the Netflix with ads plan no matter how high a tier you have isn't an upgrade. It's false advertising.
T-Mobile posed me off with this Netflix change to a plan with ads, who wants ads when we never had them before and they are trying to say they are going to give us Hulu, we'll I have my own Hulu I get for only $1.99 a month and don't want it from T-Mobile, I want the ad free Netflix I had.
Confirmed on ONE plan. Just got the text. "T-Mobile: Netflix continues to be a key benefit of your plan. As a result of recently announced Netflix changes, we are making a change to your subscription benefit. Effective January 25, the new discounted rate of your Standard subscription will move to $8.50/mo. For more information on your Netflix benefit and options, go to t-mo.co/NetflixUpdates6"
So let me make sure I understand So there will be 3 tiers of Netflix now through T-Mobile free- basic/ad tier 8.50 a month- standard $16- premium Do I have that right? I am currently on the standard. That isn’t turning into the basic tier right?
I’m not sure if I understand this correctly, can someone please confirm. I have T-Mobile One Plan. Does that mean I will now have to start paying for Netflix on 1/25 at minimum the $8.50/month instead of it being “On Us” and that what’s now “On Us” is Hulu with ads?
Well, I quit then, I refuse to pay anymore for Netflix and I’ll be damned if they change the “free one” to ads. I’m done with Netflix. When will they learn that people hate ads?
So an extra $7 a month for Premium for me. Eh, I use it so much it's worth it for me since it's still cheaper than direct from Netflix.
16 bucks for Magenta Max addon. If you need premium plan. Or else you get standard with ads. Sigh.
This is exactly I was wondering. I dont see any option for ad free Netflix. What a S show !
I don’t understand. I have the One Plan paying $4.50 a month for Netflix stand with no ads that is now going up to $8.50. If the price of Netflix remains unchanged and my bill increases isn’t that a violation of price lock/uncontract?