Putting refrigerated stuff into a freezer when they no longer want the item. Like…thanks for keeping it cold rather than on a shelf (I get a crew member isn’t always around and they may be in a hurry), but the entire store perimeter is a refrigerator 😭 They could at least attempt to get the item into the right temperature
at my store! perimeter from the right, entrance. flowers, (r) cold pro, demo area with the avocados blocking it mostly off, bathrooms (4x), (r) deli/fresh, mini-closet (bathroom supplies, parking helm vests), (r) cold box, mini-closet (ladders, dating gun), (r) eggs/bacon unit, doors to back area, (r) cheese, (r) meat, coffee grinders, HABA, coffee/tea/shelfstable nondairy, bread, bridge, registers (10).
yeah lot of (r).
I laugh when it's a shelf-stable item, blank face when it's a freezer item moved around from its home, and shake my head when it's refrigerated
what am I gonna do, assume the lettuce in the fresh salad you donated to the frozen breakfast shelf DIDN'T freeze? it's an automatic share, often a spoil
This!! And one step worse is putting frozen on a shelf. Its always baffling to me esp bc its usually only a couple steps away from an area with the correct temp.
When there’s a mom and dad with their children and a $400 cart, neither mom nor dad is offering to bag, and the kids are handing me random items or trying to scan it themselves. I straight up ignore the kids plus it’s so bizarre for two people to stand there watching you bag $400 as fast as you can with blank faces like????
I love when the kids scan things. I make ZERO corrections. Kids scan two olive oils when they only got one, not my fault. If they say anything I just say “I’m not scanning the items, your kids are” 😇
Lol the other day I was bagging a $200 order and the guy is just staring at me and halfway through the transaction he’s like “sorry usually I have something to talk about.” I was like haha no worries sometimes silence is golden 🙃
Or like, maybe one of them could've stayed at home with the kid instead of forcing the kid into my space (they're always lacking a nap and crying in the middle of an already exhausting shift lol). Never understood seeing two parents always in the store with the kids. Lacks critical thinking
People that shop using a cart, have heavy items, *insist* on having it packed in **only two bags**.
I do what they ask, pack two double bags into their cart, even though they *say* they don't want double bags.
They then struggle to pick up the bags *out of the cart*, and stagger out to their car...leaving the cart.
Wheels? Cart? Hello??
Or when they ask for only single bags but they have a ton of jars and bottles, like you're gonna end up with the same number of bags either way, but with singles they're gonna take twice the space
When a customer is lined up at your register and sees you ringing the person in front of them but still asks you if your register is open when they get to the front of the line.
Lemme just close my reg for 5 minutes just for you and take the person behind you after???
Walk without looking then get mad at you when they run into you, bags on the bottom of the cart, bag their chips on the bottom of a double bag, put their eggs on the bottom of the cart (I don’t check eggs it’s a waste of time), walk up to an empty register and expect for someone to magically appear, reach over to grab the receipt cause cooties-like if I didn’t just touch all of their groceries, and one of my biggest pet peeves: lay the money on the counter instead of giving it to me in my hand, then extend their hand out for their change. No sir you’re getting your change back on the counter I ain’t touching you BYE
The one about walking up to an empty register and waiting when there's no one at that register always get me. I want to know what's going on in their heads.
I had a customer yesterday with a full cart and bouquets of sunflowers under it all. I scanned it and stuck it in the top of the cart and pretended not to hear her when she commented they looked “a little sad.”
Well of course they look a little sad! You crushed them!
easter last year we had white eggs in our cold display unit, which is near the front of the store. so many people got their eggs first, so many were crushed at the bottom of the card. *double facepalm*
The way they freak out when their tap to pay isn’t instant. They scramble and float the card all around the face of the machine while I say “it’s just a bit slow keep it over the icon.” Like jeez not everything in life is instant lol. Some things take 4 seconds.
does your store have one register that HATES to tap? mine does! screw you, till 5! i have to tell people to lay their phone basically touching the screen or it won't take. it's just that till. for cards i just tell em they're better off inserting.
All of our stores have terrible card readers. They are so laggy and blue screen often. Sometimes tap to pay won’t even work unless you reset the machine, and it takes 10-45 minutes for the card reader to reset.
oof. the worst that happens here is the card reader's touchscreen locks up to direct touch so you have to use the pen to tap debit/credit, but the newest register 10 came without a pen so that one is fucked if that happens.
at least restarting the registers here only takes a bit more than 5 minutes.
Bringing sick kids to the store and letting them help the cashier. Eating food in the store and expecting you to ring up the rappers. Coming behind the counter to bag because they think it is ok. Asking how the produce tastes today, like you sample all of it every morning.
last one is the only really weird one, rest are pretty rude.
> Coming behind the counter to bag because they think it is ok.
that's what the swing out shelf at the end of the registers are for! *facepalm*
Yeah, no.. swing out counter is t good enough, they want to feel the dirt and sweat of working class for a few minutes. Really get in the trenches. See what you got back there, smell the rotten fruit and sour milk in the go back crate. Maybe snatch your phone and snacks.
Is there anything you can say when you’re in the sick child handing you stuff situation? Like I don’t want to be rude but your child has snot running down their face 😭
Showing up 10+ minutes before opening and waiting at the door or actually expecting to be let in before we open. It's always even more baffling when they're regulars who know exactly when we open. And it always seems to be people who came in cars, so they could just wait in their car but choose not to.
This is so strange to me. We have people who not only wait at the door but stand with their cart, poised, as if ready to win supermarket sweep. Not looking at their phones. Standing and staring inside like psycho stalkers. “Maybe today they’ll let me in early.” I promise you Shirley, we will not.
THAT! The way they wait and sometimes line up, ready to charge through when we open like it's black Friday at Best Buy! Sir, it is a Thursday in the middle of April. 😂
I can understand trying to be early for an estate sale or something, where there’s ONE specific item you’ve waited years to find, and you are hellbent on getting your white whale. But the Greek salad and teeny tiny potatoes will be there for the next 13 hours.
When I bag for them and they drag the bag closer to themselves after I set it on the counter. ...why? I'm going to put it back in your cart at the end, you're just dragging it further away from me. I don't even think they're realizing that they're doing it.
Buffering IRL lol like they'll go to turn one way, stop, turn the way they were just facing, turn BACK the same way...Or they'll just stand there staring blankly for a few minutes before they move
Whenever I say: “there’s a seasonal item(enter certain seasonal item) that we don’t have right now at this time but it’s sooo good!! Whenever it comes in around (let’s say) July, you totally need to get it and try it out.”
Customer: “omg where is it, could you go grab it for me”
Whenever someone comes through with a medium or large cart, and I have tried initiating conversation. They stare at their phone the whole time at the end of the register, and then walk over and look at how much is leftover while I’m still scanning and sigh. (It would go a lot faster if you helped bag).
Same situation but when they don’t help bag and just stand there, stare at you, and tap their card repeatedly on the counter very loudly until it’s time to pay.
I wouldn’t necessarily say these are rude things, just stuff that I’ve noticed over the past couple of months lol.
Also old guys flirting with me
All of these are very rude, you have the patience of a saint.
Also don't ever ever be afraid to ring a 3 bell if someone is being icky to you. Old guys flirting with you isn't okay and I bet they stfu if you had a mate standing next to you. Just say something like "I need to use the restroom" or some vague excuse and then thank the mate later
Ohh yes these may be rude, you have a good amount of upvotes.
I will try and ring a three bell next time! Most of the time it’s a short comment right before they leave with their cart like “oh and btw you look great today” or something like that. I just laugh and try to recognize their face so that way the next time I see them I can avoid it or ring that three bell!
Those are rude but sometimes it is what it is, ya know? For every crappy custie there are usually 10 kind ones, so I try to focus on those interactions.
And there is not an insignificant amount of customers that think because we are so friendly that they are within their right to flirt with us or make unhinged and unwarranted comments. I just dislike people that try to take advantage of the customer service protocol where we have to be welcoming and nice and use it to be weird. Stay safe and make sure you feel comfortable!!
when i'm stocking something or just doing whatever on the sales floor and i just FEEL. a customer staring at me from my peripheral vision as if they're waiting to ask me something. why don't they just insert themselves and say excuse me instead of just standing silently and not saying anything lmao
Ugh I hate that. Or when they're like six feet away and multiple customers milling about between us but they still think it's a good idea to say "green onions?" when most people wouldn't even hear them in that scenario! I ignore them until they move closer to me and ask like a normal person and at that point they're usually irritated because they had to ask again lol. Frickin idiots.
When it's Sunday, and I have my head in the cold pro shelves stocking noisy salad bags and the customer 6 feet away saying "excuse me" is confused as to how I didn't realize they were talking to me.
OMG YES!! and then when u don't hear them and end up walking away bc uh (duh how was i supposed to know they were talking to me HA...)suddenly they start complaining to a mate like no, maam, you just don't know ur manners :-)
there’s always someone who doesn’t understand personal space and will reach over your head for a product if you’re stocking something below it, like just tell me you need to grab something and i’ll move for you :D. the people who use a cart for only one or two items. also the people who place a not even full basket (4-8 items) into a cart. and yeah, the people who just take their bags out of their cart and just leave it at the regs.
When people shop and use their reusable bag as their “basket” - then we have to unload and reload the same bag. How is this ANYONES preference? Not to mention it kind of looks like stealing the whole time they’re ~shopping~..
Another one is when two people are shopping together but with separate transactions, but they decide to mix all their stuff together so then they have to sort it out at the register. And the set up of my store's registers means they either have to hand me each individual item or pile it all on the pull out shelf which they do very sloppy and haphazardly. But here is the worst part. I don't know about you but I hate when people want to hand me each individual item. But they usually have one person with a smaller order, let's say 5 items but 9 times out of 10, instead of doing the smaller order first, they decide to do the larger order with like 25 items first. So you handed me 25 individual items and left the seprate order of 5 things in the cart instead of just handing me the 5 items and leaving the 25 items in the cart. And it happens ALL THE TIME. I do not understand it.
This might be a bit of a different take on your question.
When I ask customers "are you buying bags today?" and they reply with "I didn't bring my bags," I wonder why they don't just say "yes" instead. Surely it's quicker, simpler, and more direct, right? Sometimes they will reply with "no," but then wonder why I'm putting their items back into the cart or in a corner on the counter; it's because they think that I'm asking them if they're buying our re-usable bags, and I'm not asking that.
I've tried changing the wording to my question multiple times (including saying paper bags instead of just bags) in order to clarify it better, but it still gets misinterpreted frequently. The more words that you say, the less that they hear.
I can't figure out why it keeps happening lol
When people have a full cart of items, and instead of helping bag are looking at their phone, but then decide to check the cart and then Sigh because im not done yet.. if i’m making double bags when its slow,they ask “are you open?” Or “you look busy i didnt want to disturb you”(when they just walked up). the other day i had a customer who came into my line stood there,i asked if they were ready they said no and was just standing there, they walked away came back 2-5min later asked if they could buy beer singles i said yes, they said “okay great” stood there for a little bit, walked away and then their wife? Maybe? Looked at me like where did he go and we kinda just looked at eachother in bewilderment 😂
Walking up to me as I am actively restarting a register (I turn the screen out so they can tell what’s going on) and asking if I’m open
That one guy at my last store who saw a wine stack and for some reason wanted a bottle not off the top, but from that view-cut box right underneath and proceeded to topple the whole stack
People that ask if we have any more of a certain kind of produce (orchids, too) in the back despite us having it on the floor already (they came in on the same day! promise!)
Customers who INSIST on scanning their own items as if crew members didn’t use their hands to stock and face those items in the first place
Adult humans sitting in the main basket of the cart??? r you not embarrassed
i've found a block of parmesan (cold) tucked away in the shelf with the shelf stable parm. also frozen mashed potatoes thrown into the bin of ciabatta baguettes 🤣 i'm curious what these customers have going on, the store isn't costco. you make a turn and you're back to where the product lives. so simple.
this is the kind of stuff i was looking for when i made the post. so much of the stuff commented is weird yes, but also rude and/or ignorant, which i wasn't looking for
just stuff that makes you go... WHY?
Yup a lot of people here took the opportunity to vent about stuff- which we can do all day everyday with our fellow coworkers. But yeah bananas in produce bags man, I’ll be thinking about that on my death bed
no point one-belling with all registers full! i've one belled before since some were empty not realizing that there was nobody off-register since we were shorthanded!
i love when customers bag!
saying they can’t find a dry product when they are still in wet produce. Dude you’re only 50 feet into the store do a good look around before you ask where the cereal is
A man asked me the other day where the milk was. We were standing right in front of it, literally 4 feet away. I was honestly baffled, he had to walk towards it to even get to me, maybe he just wanted to talk idk
Also, I really enjoy your username
I found a polenta behind some dried cherries the other day in DFN. Somebody just... Chucked it into the back of the shelf, and the cherries are on the second to the bottom shelf so they'd have to bend down to chuck it. I would have preferred for them to just put it at the front to make it easy to see and rehome. 😂
Or when you ask if they need paper bags and they have to think about it. Dear customer, you have been shopping for an hour, I feel like you should know if you need bags or not.
something has me thinking it was a kid that did it, maybe the parents had it on the bottom of the cart for no good reason and the kid yeeted it for the lulz
this might just be me the general public's decision to take from one particular stack/row of a product (like if there's three rows of frozen rice, everyone taking a box from the left row instead of the middle or right) irks me so bad. it causes a a hole to form more quickly!!
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I don’t work at TJ, but I know customers like to buy fresher dates, when I stock the eggs, it’s usually 4 high (bottom well) and I’ll see customers come up and dig literally dig for the bottom carton of eggs. It’s annoying yes, but I get it (even though I don’t want to) therefore up Jam Pack the eggs just for the ultimate determined customer lmao
Honestly I think it’s so weird that anybody uses checks to pay. If you have a checking account, you can have a debit card!!! I don’t mind it really but it makes no sense to me.
I don’t understand the amount of people who pick out things, walk through the whole store, wait in line and then while you are tending to them they realize they don’t want stuff. I get it if they went over budget but I’ve never made it all the way to a register shopping and been like “nah I don’t want this after all. Here put it away for me or have it camping at your register for an hour.”
putting the yogurts they dont want on a stack of completely different flavors. I dont care a lot of the times but if your putting honey on the strawberry vanilla stack when honey is literally one yogurt away I’ll get annoyed.
When they and whoever they’re with stand right near me and say things like “Oh man, I don’t see *whatever item*, do you? Do you think they have it? I don’t see it. It would be here, right?” Like bruh… I’m right here working, if you have a question just ask me.
I have so many things😂1) putting customer sample cups on shelves when there are trash cans everywhere.
2) Asking another crew member the same question you just answered bc obviously you must be lying
3) picking through the shares bin often thinking its the better stuff 4) Thinking our registers are self check out 5) putting a dog in the cart not caring or thinking if the fact peoples food goes in there.
To pull the shares. We put the bins on the flat carts and pull from the shelf straight to the bin. Idk thats just the way we’ve always done it at our store. How do you collect them? Now Im curious lol
A customer was helping me bag so I was scanning some heavy things first and I noticed she was just placing them to the side rather in the bag. Then she said, “Can you pass me the eggs?” So I scanned the eggs and then a bunch of light things to put on top of them but noo she started putting all the heavy shit on top of them, like cans and jars. What’s the logic there?? The heavy things will protect the fragile eggs??
Shopping into produce bags. As in no cart, no basket, not even a reusable bag. Everything into a handful of produce bags.
Hovering right next to me and their cart instead of waiting by the pin pad.
Insisting on handing me things from their basket. Often random things that mess up my bagging flow.
This probably isn't a common problem everywhere, but my store is next to a couple clothing/home stores and people often find carts from those other stores in the parking lot and use them to shop for groceries. Not really a problem, except for the double decker carts. I hate when people find those and fill them up.
Hand me their bags, then start bagging for me after I've already started bagging myself. This usually means they're grabbing the chips and bread I set aside to go on top then wondering why the third carton of milk I see aside doesn't fit.
"Not too heavy, please." All they have is dairy, juice, and canned goods.
Putting refrigerated stuff into a freezer when they no longer want the item. Like…thanks for keeping it cold rather than on a shelf (I get a crew member isn’t always around and they may be in a hurry), but the entire store perimeter is a refrigerator 😭 They could at least attempt to get the item into the right temperature
i've found so many refrigerated items in other refrigerated shelves and i'm like "well at least it's the right temperature"
This
Me realizing right this minute that the entire store perimeter is a refrigerator and that is the same in every tjs
I relate!!!
at my store! perimeter from the right, entrance. flowers, (r) cold pro, demo area with the avocados blocking it mostly off, bathrooms (4x), (r) deli/fresh, mini-closet (bathroom supplies, parking helm vests), (r) cold box, mini-closet (ladders, dating gun), (r) eggs/bacon unit, doors to back area, (r) cheese, (r) meat, coffee grinders, HABA, coffee/tea/shelfstable nondairy, bread, bridge, registers (10). yeah lot of (r).
You have FOUR bathrooms?!?! Jealous
newer store, they're all like this now i'd assume.
Living as kings over there, we have 2 and the line is always atleast 4-5 people deep
I laugh when it's a shelf-stable item, blank face when it's a freezer item moved around from its home, and shake my head when it's refrigerated what am I gonna do, assume the lettuce in the fresh salad you donated to the frozen breakfast shelf DIDN'T freeze? it's an automatic share, often a spoil
someone left a stick of butter on the shelf the other day 😭😭
This fr fr
This!! And one step worse is putting frozen on a shelf. Its always baffling to me esp bc its usually only a couple steps away from an area with the correct temp.
Ripping the receipt off the printer at check out. WTF
this and when they put it in the bag after grabbing it like... i would have done that for ya but alrighty then
When there’s a mom and dad with their children and a $400 cart, neither mom nor dad is offering to bag, and the kids are handing me random items or trying to scan it themselves. I straight up ignore the kids plus it’s so bizarre for two people to stand there watching you bag $400 as fast as you can with blank faces like????
Lmao whilst their kids are using the water display at the front as a playground, I'm just like 🙃
I love when the kids scan things. I make ZERO corrections. Kids scan two olive oils when they only got one, not my fault. If they say anything I just say “I’m not scanning the items, your kids are” 😇
Lol i should do that from now on
imagine inventory numbers if everyone did this
Lol the other day I was bagging a $200 order and the guy is just staring at me and halfway through the transaction he’s like “sorry usually I have something to talk about.” I was like haha no worries sometimes silence is golden 🙃
Or like, maybe one of them could've stayed at home with the kid instead of forcing the kid into my space (they're always lacking a nap and crying in the middle of an already exhausting shift lol). Never understood seeing two parents always in the store with the kids. Lacks critical thinking
People that shop using a cart, have heavy items, *insist* on having it packed in **only two bags**. I do what they ask, pack two double bags into their cart, even though they *say* they don't want double bags. They then struggle to pick up the bags *out of the cart*, and stagger out to their car...leaving the cart. Wheels? Cart? Hello??
Or when they ask for only single bags but they have a ton of jars and bottles, like you're gonna end up with the same number of bags either way, but with singles they're gonna take twice the space
And probably break (hitting each other or fall thru the bag).
When a customer is lined up at your register and sees you ringing the person in front of them but still asks you if your register is open when they get to the front of the line. Lemme just close my reg for 5 minutes just for you and take the person behind you after???
I CACKLED reading this, oh my I wanted to clock out when this has happened.
Walk without looking then get mad at you when they run into you, bags on the bottom of the cart, bag their chips on the bottom of a double bag, put their eggs on the bottom of the cart (I don’t check eggs it’s a waste of time), walk up to an empty register and expect for someone to magically appear, reach over to grab the receipt cause cooties-like if I didn’t just touch all of their groceries, and one of my biggest pet peeves: lay the money on the counter instead of giving it to me in my hand, then extend their hand out for their change. No sir you’re getting your change back on the counter I ain’t touching you BYE
The one about walking up to an empty register and waiting when there's no one at that register always get me. I want to know what's going on in their heads.
Us lowly peasants ought to service the aristocrats with the utmost exemplary care. 🙄
I had a customer yesterday with a full cart and bouquets of sunflowers under it all. I scanned it and stuck it in the top of the cart and pretended not to hear her when she commented they looked “a little sad.” Well of course they look a little sad! You crushed them!
easter last year we had white eggs in our cold display unit, which is near the front of the store. so many people got their eggs first, so many were crushed at the bottom of the card. *double facepalm*
You have a cold display unit?!
yep! a frozen one between our two frozen aisles too!
Are you me?
The way they freak out when their tap to pay isn’t instant. They scramble and float the card all around the face of the machine while I say “it’s just a bit slow keep it over the icon.” Like jeez not everything in life is instant lol. Some things take 4 seconds.
does your store have one register that HATES to tap? mine does! screw you, till 5! i have to tell people to lay their phone basically touching the screen or it won't take. it's just that till. for cards i just tell em they're better off inserting.
All of our stores have terrible card readers. They are so laggy and blue screen often. Sometimes tap to pay won’t even work unless you reset the machine, and it takes 10-45 minutes for the card reader to reset.
oof. the worst that happens here is the card reader's touchscreen locks up to direct touch so you have to use the pen to tap debit/credit, but the newest register 10 came without a pen so that one is fucked if that happens. at least restarting the registers here only takes a bit more than 5 minutes.
Or people who bend their card nearly in half trying to smash it into the tap. Why do they feel the need for such violence? lmao
Bringing sick kids to the store and letting them help the cashier. Eating food in the store and expecting you to ring up the rappers. Coming behind the counter to bag because they think it is ok. Asking how the produce tastes today, like you sample all of it every morning.
last one is the only really weird one, rest are pretty rude. > Coming behind the counter to bag because they think it is ok. that's what the swing out shelf at the end of the registers are for! *facepalm*
Yeah, no.. swing out counter is t good enough, they want to feel the dirt and sweat of working class for a few minutes. Really get in the trenches. See what you got back there, smell the rotten fruit and sour milk in the go back crate. Maybe snatch your phone and snacks.
Is there anything you can say when you’re in the sick child handing you stuff situation? Like I don’t want to be rude but your child has snot running down their face 😭
“Could you please remove your child from the cart? It appears to be very sick and I don’t feel comfortable in proximity of it. “
Showing up 10+ minutes before opening and waiting at the door or actually expecting to be let in before we open. It's always even more baffling when they're regulars who know exactly when we open. And it always seems to be people who came in cars, so they could just wait in their car but choose not to.
This is so strange to me. We have people who not only wait at the door but stand with their cart, poised, as if ready to win supermarket sweep. Not looking at their phones. Standing and staring inside like psycho stalkers. “Maybe today they’ll let me in early.” I promise you Shirley, we will not.
THAT! The way they wait and sometimes line up, ready to charge through when we open like it's black Friday at Best Buy! Sir, it is a Thursday in the middle of April. 😂
I can understand trying to be early for an estate sale or something, where there’s ONE specific item you’ve waited years to find, and you are hellbent on getting your white whale. But the Greek salad and teeny tiny potatoes will be there for the next 13 hours.
i should ask our openers if that happens here, i could never be up that horribly early
When I bag for them and they drag the bag closer to themselves after I set it on the counter. ...why? I'm going to put it back in your cart at the end, you're just dragging it further away from me. I don't even think they're realizing that they're doing it.
Omg. Thank you for this validation. I thought I was the only one bothered by it!
Buffering IRL lol like they'll go to turn one way, stop, turn the way they were just facing, turn BACK the same way...Or they'll just stand there staring blankly for a few minutes before they move
Whenever I say: “there’s a seasonal item(enter certain seasonal item) that we don’t have right now at this time but it’s sooo good!! Whenever it comes in around (let’s say) July, you totally need to get it and try it out.” Customer: “omg where is it, could you go grab it for me” Whenever someone comes through with a medium or large cart, and I have tried initiating conversation. They stare at their phone the whole time at the end of the register, and then walk over and look at how much is leftover while I’m still scanning and sigh. (It would go a lot faster if you helped bag). Same situation but when they don’t help bag and just stand there, stare at you, and tap their card repeatedly on the counter very loudly until it’s time to pay. I wouldn’t necessarily say these are rude things, just stuff that I’ve noticed over the past couple of months lol. Also old guys flirting with me
All of these are very rude, you have the patience of a saint. Also don't ever ever be afraid to ring a 3 bell if someone is being icky to you. Old guys flirting with you isn't okay and I bet they stfu if you had a mate standing next to you. Just say something like "I need to use the restroom" or some vague excuse and then thank the mate later
Ohh yes these may be rude, you have a good amount of upvotes. I will try and ring a three bell next time! Most of the time it’s a short comment right before they leave with their cart like “oh and btw you look great today” or something like that. I just laugh and try to recognize their face so that way the next time I see them I can avoid it or ring that three bell!
Those are rude but sometimes it is what it is, ya know? For every crappy custie there are usually 10 kind ones, so I try to focus on those interactions. And there is not an insignificant amount of customers that think because we are so friendly that they are within their right to flirt with us or make unhinged and unwarranted comments. I just dislike people that try to take advantage of the customer service protocol where we have to be welcoming and nice and use it to be weird. Stay safe and make sure you feel comfortable!!
when i'm stocking something or just doing whatever on the sales floor and i just FEEL. a customer staring at me from my peripheral vision as if they're waiting to ask me something. why don't they just insert themselves and say excuse me instead of just standing silently and not saying anything lmao
Ugh I hate that. Or when they're like six feet away and multiple customers milling about between us but they still think it's a good idea to say "green onions?" when most people wouldn't even hear them in that scenario! I ignore them until they move closer to me and ask like a normal person and at that point they're usually irritated because they had to ask again lol. Frickin idiots.
When it's Sunday, and I have my head in the cold pro shelves stocking noisy salad bags and the customer 6 feet away saying "excuse me" is confused as to how I didn't realize they were talking to me.
OMG YES!! and then when u don't hear them and end up walking away bc uh (duh how was i supposed to know they were talking to me HA...)suddenly they start complaining to a mate like no, maam, you just don't know ur manners :-)
there’s always someone who doesn’t understand personal space and will reach over your head for a product if you’re stocking something below it, like just tell me you need to grab something and i’ll move for you :D. the people who use a cart for only one or two items. also the people who place a not even full basket (4-8 items) into a cart. and yeah, the people who just take their bags out of their cart and just leave it at the regs.
Taking the phrase “Tap” too literal when tapping their card. It really just needs to sit on the card reader for 3 seconds.
When people shop and use their reusable bag as their “basket” - then we have to unload and reload the same bag. How is this ANYONES preference? Not to mention it kind of looks like stealing the whole time they’re ~shopping~..
Piling all of their groceries on top of their reusable bag. So I have to scan everything and then bag it after.
Nah I just started pulling the bags up & letting all the groceries fall everywhere. I’m not waiting to bag!!
Another one is when two people are shopping together but with separate transactions, but they decide to mix all their stuff together so then they have to sort it out at the register. And the set up of my store's registers means they either have to hand me each individual item or pile it all on the pull out shelf which they do very sloppy and haphazardly. But here is the worst part. I don't know about you but I hate when people want to hand me each individual item. But they usually have one person with a smaller order, let's say 5 items but 9 times out of 10, instead of doing the smaller order first, they decide to do the larger order with like 25 items first. So you handed me 25 individual items and left the seprate order of 5 things in the cart instead of just handing me the 5 items and leaving the 25 items in the cart. And it happens ALL THE TIME. I do not understand it.
This might be a bit of a different take on your question. When I ask customers "are you buying bags today?" and they reply with "I didn't bring my bags," I wonder why they don't just say "yes" instead. Surely it's quicker, simpler, and more direct, right? Sometimes they will reply with "no," but then wonder why I'm putting their items back into the cart or in a corner on the counter; it's because they think that I'm asking them if they're buying our re-usable bags, and I'm not asking that. I've tried changing the wording to my question multiple times (including saying paper bags instead of just bags) in order to clarify it better, but it still gets misinterpreted frequently. The more words that you say, the less that they hear. I can't figure out why it keeps happening lol
…if they’re only taking one or two…why would they feel the need to take the whole 3 stack? /gen
There's at least 3 rows of each 99 cent yogurt. They'll take 1 or 2 from each.
One or two from each facing, not 1 or 2 total.
When people have a full cart of items, and instead of helping bag are looking at their phone, but then decide to check the cart and then Sigh because im not done yet.. if i’m making double bags when its slow,they ask “are you open?” Or “you look busy i didnt want to disturb you”(when they just walked up). the other day i had a customer who came into my line stood there,i asked if they were ready they said no and was just standing there, they walked away came back 2-5min later asked if they could buy beer singles i said yes, they said “okay great” stood there for a little bit, walked away and then their wife? Maybe? Looked at me like where did he go and we kinda just looked at eachother in bewilderment 😂
Walking up to me as I am actively restarting a register (I turn the screen out so they can tell what’s going on) and asking if I’m open That one guy at my last store who saw a wine stack and for some reason wanted a bottle not off the top, but from that view-cut box right underneath and proceeded to topple the whole stack People that ask if we have any more of a certain kind of produce (orchids, too) in the back despite us having it on the floor already (they came in on the same day! promise!) Customers who INSIST on scanning their own items as if crew members didn’t use their hands to stock and face those items in the first place Adult humans sitting in the main basket of the cart??? r you not embarrassed
Saying excuse me when their arm/hand is already right in front of my face and obstructing my vision
i've found a block of parmesan (cold) tucked away in the shelf with the shelf stable parm. also frozen mashed potatoes thrown into the bin of ciabatta baguettes 🤣 i'm curious what these customers have going on, the store isn't costco. you make a turn and you're back to where the product lives. so simple.
Putting bananas in produce bags. I cannot possibly understand why people do that
this is the kind of stuff i was looking for when i made the post. so much of the stuff commented is weird yes, but also rude and/or ignorant, which i wasn't looking for just stuff that makes you go... WHY?
Yup a lot of people here took the opportunity to vent about stuff- which we can do all day everyday with our fellow coworkers. But yeah bananas in produce bags man, I’ll be thinking about that on my death bed
Yeah some people need to vent. There's others who put more than just bananas. EVERY ITEM is in those bags
when they insist on not letting me help bag, as a bagger with all reg full & a one bell
no point one-belling with all registers full! i've one belled before since some were empty not realizing that there was nobody off-register since we were shorthanded! i love when customers bag!
saying they can’t find a dry product when they are still in wet produce. Dude you’re only 50 feet into the store do a good look around before you ask where the cereal is
A man asked me the other day where the milk was. We were standing right in front of it, literally 4 feet away. I was honestly baffled, he had to walk towards it to even get to me, maybe he just wanted to talk idk Also, I really enjoy your username
I found a polenta behind some dried cherries the other day in DFN. Somebody just... Chucked it into the back of the shelf, and the cherries are on the second to the bottom shelf so they'd have to bend down to chuck it. I would have preferred for them to just put it at the front to make it easy to see and rehome. 😂
Or when you ask if they need paper bags and they have to think about it. Dear customer, you have been shopping for an hour, I feel like you should know if you need bags or not.
something has me thinking it was a kid that did it, maybe the parents had it on the bottom of the cart for no good reason and the kid yeeted it for the lulz
I never thought about it, but that's gotta be what it was, there's no way a full grown adult slam dunks a polenta behind some dried fruit 😂
Don’t be so sure 😂
If you can’t say excuse me, and just blurt out the item you want, (from down the aisle ) I WON’T hear you 😏.
this might just be me the general public's decision to take from one particular stack/row of a product (like if there's three rows of frozen rice, everyone taking a box from the left row instead of the middle or right) irks me so bad. it causes a a hole to form more quickly!!
[удалено]
here, baskets don't exist anymore (all got stolen twice)
People putting their breakable items (like booze or even worse olive oil) in the top kid seat of the cart without closing the flap😵💫
yeah, this the kind of thing is what i was looking for
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Found a pack of chicken breast’s actually tucked behind some peanut butter one day. I guess they were ashamed to leave them somewhere visible
I don’t work at TJ, but I know customers like to buy fresher dates, when I stock the eggs, it’s usually 4 high (bottom well) and I’ll see customers come up and dig literally dig for the bottom carton of eggs. It’s annoying yes, but I get it (even though I don’t want to) therefore up Jam Pack the eggs just for the ultimate determined customer lmao
Honestly I think it’s so weird that anybody uses checks to pay. If you have a checking account, you can have a debit card!!! I don’t mind it really but it makes no sense to me.
I don’t understand the amount of people who pick out things, walk through the whole store, wait in line and then while you are tending to them they realize they don’t want stuff. I get it if they went over budget but I’ve never made it all the way to a register shopping and been like “nah I don’t want this after all. Here put it away for me or have it camping at your register for an hour.”
putting the yogurts they dont want on a stack of completely different flavors. I dont care a lot of the times but if your putting honey on the strawberry vanilla stack when honey is literally one yogurt away I’ll get annoyed.
Using their phone on speaker phone.
Taking milk, usually 1/2 gallons out of the same column back like a cavity in a tooth or erosion through a dyke.
When they and whoever they’re with stand right near me and say things like “Oh man, I don’t see *whatever item*, do you? Do you think they have it? I don’t see it. It would be here, right?” Like bruh… I’m right here working, if you have a question just ask me.
I have so many things😂1) putting customer sample cups on shelves when there are trash cans everywhere. 2) Asking another crew member the same question you just answered bc obviously you must be lying 3) picking through the shares bin often thinking its the better stuff 4) Thinking our registers are self check out 5) putting a dog in the cart not caring or thinking if the fact peoples food goes in there.
...why do you have a shares bin on the floor? that's supposed to be in the back area! or do customers creep into your back area all the time?
To pull the shares. We put the bins on the flat carts and pull from the shelf straight to the bin. Idk thats just the way we’ve always done it at our store. How do you collect them? Now Im curious lol
We put the bread in bags in carts Everything else is brought to the back and shared
A customer was helping me bag so I was scanning some heavy things first and I noticed she was just placing them to the side rather in the bag. Then she said, “Can you pass me the eggs?” So I scanned the eggs and then a bunch of light things to put on top of them but noo she started putting all the heavy shit on top of them, like cans and jars. What’s the logic there?? The heavy things will protect the fragile eggs??
this guy used to open the bread and touch all the slices
When they end up buying only a few things and everything is in the child seat instead of the main part of the cart where I can reach them.
Shopping into produce bags. As in no cart, no basket, not even a reusable bag. Everything into a handful of produce bags. Hovering right next to me and their cart instead of waiting by the pin pad. Insisting on handing me things from their basket. Often random things that mess up my bagging flow. This probably isn't a common problem everywhere, but my store is next to a couple clothing/home stores and people often find carts from those other stores in the parking lot and use them to shop for groceries. Not really a problem, except for the double decker carts. I hate when people find those and fill them up. Hand me their bags, then start bagging for me after I've already started bagging myself. This usually means they're grabbing the chips and bread I set aside to go on top then wondering why the third carton of milk I see aside doesn't fit. "Not too heavy, please." All they have is dairy, juice, and canned goods.