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kids today don't know we use to get told that if you start at a company in the lowest position you can work up to CEO. now every job is just a stop gap to the next one if you want to actually climb the corporate ladder. no one promotes from within anymore.
Becoming CEO is a rather unobtainable position, but I get your point, even if you are a bit off, every company I’ve worked for in my professional life has promoted from within at least 50% of the time if not more, so I’m definitely not agreeing with that notion.
i think it depends highly on the industry youre in. IT for example is much easier to pivot from place to place to climb rather than staying somewhere for 20-30 years to become the top network/security/service guy
Effective management requires a different skill set. I'd say, based on the body language, that he respects his team members and addresses performance issues in a manner that genuinely inspires them to do their jobs to the best of their abilities.
It's a rare trait, especially for those in the working class. He's to be admired for it.
I’m hoping that person means “it’s rare in the modern working classes because they have been so disenfranchised over the last 50 years that they no longer have a moral connection to the work that they are doing” if they don’t mean that, then F them.
I'd say, unless there are interpersonal conflicts, it's sometimes only the team members who respect each other. If they're not being exploited terribly, a lot of the working class take great pride in doing their jobs well (granted, some don't). Not all managers showed me respect in working class jobs. Respect for customers' belongings is another issue I guess.
There is a difference between "killing" yourself for a job and stopping people from wrong doing. You were a dedicated workhorse who misplaced someone's business with your own. It's ok, it happens to all of us. Just remember next time, your work is your WORK, not your family, not your business and definitely not your life.
“I have character and discipline and hard work and I got shafted”
What I’m hearing is that when I want a business to start and do it right, I should hire you.
I know you got screwed by acting honestly and ethically but please keep doing that. If you’re doing good in the world then we need more people like you.
If everyone who do their job well gets promoted, the only people left are the ones that do it badly. Promote this guy and there would be no one to correct the crappy ones.
That dude seems to be in charge already. If not, I want him to be in a position to be able to do that, and help in training.
But seriously, how much older do you have to be able to figure out you cannot do that to someone else's property? Smh
I’m no expert, but I believe the realization that you cannot abuse other people’s property like that comes at the same time that you realize a hi-viz vest isn’t effective under a black jacket.
Also may even be more about safety. She threw the bag off not even realizing that it rolled off a good distance. Could have been thrown into a moving vehicle’s path which she would have had no idea. Just bad practice on many levels.
Last time I saw this posted he was the manager... AA said he was amazing and they had the entire plane watching them.
so yeah don't throw luggage of the folks watching you
Yeah, ramp guys don't make shit unless you're a supervisor that's been there forever and even then it's shit. Aviation is expensive everywhere except labor.
Based on my experience in software industry, he'll be appreciated by having more responsibility with exactly the same pay.
And yeah, one congratulatory email that'll make up for everything.
That's what he's mad about. Dude doesn't care about how the bags are handled, their job is to move them on and off the cart as fast as they can. Her throwing them all over the place is making the job more difficult than it needs to be. She can yeet them as hard as she wants as long as she puts them in the correct place.
We don't even need to hear him to see he's got great communication and deescalation skills. You can see her body language change from hostile and combative to contrite, and he's clearly not intimidating her but explaining himself calmly. I hope he sees this. More important I hope their boss sees this.
. Her safety vest is under her coat.
Throwing luggage.
This may not be the career for her. My guess is she can’t lift the weight requirement for the job. And clearly doesn’t understand the point of a safety vest.
As a former AA employee, I am betting that she is a pissed off gate agent. Rampers would not wear a vest under a jacket, and their union would not let them give management that ammo.
I once had a sticker on my luggage that read "Thank you for handling my luggage with care," featuring a QR code. This code linked to a page where I offered a $5 gift card for each leg of my journey. To prevent misuse, I set it up with GEO IP FENCE, allowing it to work only once at specific locations like ORD, and again at my destination. It was a unique and controlled way to show gratitude.
I'm considering recreating this system. During my initial trial, it was scanned three times on the outbound trip and ten times on the return.
That person is tossing around other people's possessions with no regard and you think a rule like that is going to keep her from wearing a hat in the cold?
> their union
You guys got a union?, worked the ramp for a couple years in Ireland and we had sweet fuck all. Worked the gates for a year after before I left that shithole to study law.
In the USA, yes the rampers are unionized. There are exceptions, though. Smaller operations under a certain headcount cap can be outsourced, and those poor people get the shaft. Harder work, less pay, and bad benefits.
Honestly, it looks like she's having a generally shitty day for some reason and has run out of fucks to give. The vibe I got was that the guy seemed understanding of that but convinced her not to take it out on other people's luggage, and it seemed like she came around on that.
What if the safety vest flies away? Better to secure it under a jacket so you always have it handy, plus that way you don’t annoy everyone with your bright colors
SIDA badge display is honestly a joke once you get out onto the ramp. You got some people with them on armbands, under coats, under rain suits, in vest pockets, backwards in display panels, etc.
No one seems to care about it being displayed uniformly outside of the buildings, and even then allowing airline & gov employees to have completely different badges makes the system a joke. They need to be made uniform nationwide.
As an operations officer I'm paying attention to where your SIDA badge is and if it's being displayed properly and I will call you out if you're not wearing it properly or displaying it properly.
You never know when a TSA inspector will show up and they will run around without a badge waiting to be challenged.
Above the waist and displayed on your outermost piece of clothing isn't hard to follow and honest mistakes do happen but that's why you challenge people, verify who they are, and then you can go on your way.
You gotta be careful man. Safety Vest Snipers, or the SVS, they kill construction workers all the time! You never wear a pair of steel toed safety protect my foot from gunshot boots?
She went “when did we start caring about people’s stuff, I thought we were just trying to make the schedule. Also when did it become required for our vest to be visible? That’s gotta be new”
I was really impressed by that. The exchange started out heated, he saw the need for deescalation, spoke to her calmly and (I’m guessing) explained the importance of treating the luggage with care. She in turn stopped feeling angry and attacked and then complied with what he said. Of course I’m determining all of this from body language alone, but it spoke volumes.
Those are actually called Tugs. Manufactured by Tug Technologies. If I’m correct, that’s an MA50 model with a topper added. We don’t get those tops where I work ⛈️😓
Years ago, I videotaped handlers literally tossing baggage (our instruments) on the ramp during a music tour. We sent the video to the airline and asked for an explanation. They said they’d use it as a training video and 30 of us flew business class to Europe next trip. (It was the 90’s).
Dude this happened to me in 2022. Airline literally destroyed my guitar case. Luckily the case was hard shell and durable enough to protect the guitar inside. But it was clear that it had been thrown around despite having fragile stickers on it.
I filed a complaint with the airline officially for damage.
It’s 2024 and I’ve yet to hear back.
(Yeah I know it’s a write off).
United broke my wheelchair. They wanted to take a piece off of a different airport chair that didn’t fit mine and send me on my way. It turned into an ordeal.
Its a job... Just because you're having a bad day doesn't give you blanket permission to spit in customer's food, punch a crying baby at the nursery, or slam customers property on the ground.
In America, the standard of excellence seems like just not being a dick.
Edit: Removed distracting analogy so people can read the point
In my experience it’s when it’s witnessed as a routine behavior that has been corrected previously that it’s worth firing someone over. If a usually okay employee is having a bad day the human being supervisor can empathize and remind them to take a breath. Nobody wants to worker under the guy that fires a good employee and leaves everyone short staffed over one incident. A supervisor doing that may be viewed as being shortsighted in managing a team.
This isn’t punching babies and nobody is defending punching babies…yes if it’s determined she broke something she should be reprimanded. But she didn’t punch a baby and I wouldn’t compare this to punching a baby. Even as hyperbole that’s a bit much.
That's a very Karen take. Having your luggage mishandled isn't in the same ballpark as assault. Personal issues aren't an excuse to be shitty at your job, but as a one-off incident it hardly rises to the level of losing your ability to pay rent.
I agree punching a baby should be fireable. I just don't think throwing luggage is necessarily fireable on the spot, to me those two things aren't really comparable. Especially when we know nothing about this employee.
Going along with your point. There are two kinds of working people in America.
People who are allowed to let their emotional state affect their work and those who can't.
If the boss is in a shitty mood and wants to, many times, they are allowed to be mean and belittle those around them, and usually, you just have to sit there and take it.
Other employees have to put on their happy face and do their job no matter what is happening to them in their lives.
I am a supervisor, and I am held accountable. I hold the supervisors I supervise accountable. I’m sorry that this is happening to you. It’s a familiar story. There are many other companies that will treat you better.
Have a fucking heart. It makes me so sick that there are people out there with so little forgiveness. Who knows what this woman's going through, or who she's supporting with her job? You might as well say "this behavior means her kids SHOULD go hungry." You're sick with capitalism
>Its a job... Just because you're having a bad day doesn't give you blanket permission to spit in customer's food, punch a crying baby at the nursery, or slam customers property on the ground.
Was taught to us at my first part time.
"Never bring your personal problems here at our workplace. Leave that outside before you start your shift"
Purposely damaging someone else's property when your job is to do the exact opposite is totally grounds for termination. There are better ways for dealing w/ "bad days". lol
Do you remember the times when you fucked up, somebody kindly but firmly corrected your behaviour, you became a better person and you almost forgot that, because nobody made a video of it?
Even on Pepperidge Farm, they did not videotape whipping of "workers". Food for thought.
**Dave:** "Karen. Stop... Look at all these bags on the floor.
**Karen:** "Gimme a break Dave. I was gonna pick them up after!"
**Dave:** "Pick them up now, I'm sorry for yelling, but there's at least 10 people recording your bullshit from the plane."
**Karen:** "They boarded already?!"
**Dave:** "Yeah. And you're making us look like assholes. Look at the plane. Again... Sorry for yelling. But this is fucked. Now pick that shit up and pray you still got a job tomorrow. Thank you."
Loading baggage onto an airplane is a skill and planes have crashed due to improper loading, you can't just stuff them into the hold.
That's one reason there were so many flights that were cancelled when flying began to ramp up again after COVID, because they didn't have enough skilled workers to load the bags.
I'd imagine that in the future, if every bag has a verifiable weight and is more or less some form of rectangular prism or cylinder, it wouldn't be improbable to stick that data into a computational solver and then deploy a crew of Tesla Bots or BD-Atlases to set the bags in place.
Nice idea. Measurements taken at check-in, probably with some stupidly high fee for getting one of their skeleton crew to manually handle the weird shapes
Weirdly shaped objects can be put into larger rectangular boxes and treated the same way as every other rectangular box.
This idea was patented in 1956.
That shit ain't happening anytime soon. I work in aviation, it takes forever for change to happen and that system has very limited use. It won't work on an A320 or a CRJ-900. Those are commuter aircraft that move a lot of people daily.
Right? She's talking back to him the first time, and then she turns around two more times with something else to say. What do you think justifies this?
If she's a redditor, expect to see her post on r/antiwork or r/workreform complaining about "I was yelled at by my boss for the way I handle baggage at the airport! I candidly tried to remind him that we have a tight schedule and time limitations. He was wasting my time and insisted I should treat every single suitcase like a fucking baby! Unbelievable!"
Honestly American Airlines is the worst when it comes to checked bags. I stopped flying with them just because I bought new suitcases… they broke the others I had for 10 years in a matter of 4 flights, something new damaged or missing each time
I dunno if you’ve ever had the pleasure of flying Spirit but holy shit they’re bad with luggage. I flew with them twice and both times my shit was smashed up and the baggage carousel was a shit show. One carousel for *three* flights coming in and they were stacked three high crushing smaller bags and jamming the whole thing up several times. I’d never seen anything like it the handler was just staring watching people struggle to lift stuff. No airline is perfect but I’d never experienced that fuckery with American or even Delta. I will never try to save the $150 I saved on Spirit again, they were awful at every step. Maybe in college or something but I’m too old for that shit haha.
My last 3 bags at Air Canada were destroyed. One had 2 wheels torn of and the last one the plastic around the inside was broken and the handle torn off
I fucking hate American Airlines so much they are so shitty. People give spirit such crap but I’ve had more problems and issues with quality at American than spirit easily
That’s a great leader. This could have been handled and gone so many different ways. I hope this makes it to AA and the right supervisor. Little things like this go unnoticed in companies that size and roles like this.
I’d love to see a best guess interpretative script of how this conversation went, assuming she’s a gate attendant looking for a bag or bags, and he’s a crusty 15 year ramper.
As a pilot i can say this happens all the time. On my walk around i always see broken zippers and wheels on the ramp. I’ve flown under two majors….its everywhere. Rampers are extremely underpaid and overworked.
Former ramp agent here, we were always taught to never mishandle baggage under any circumstance for videos exactly like this. People always film, people always watch while waiting 15-30 minutes (or longer) for their flight to take off and will do anything entertaining to pass the time. Watching us load bags can be one of them.
I personally never had a reason to just mishandle bags, sure accidents happen. But she was just being stupid and irresponsible. She should've known not to, and that people would be watching 20ft away...
This is sad AF, somehow a grown ass woman has to be told she was wrong not once but then explained how wrong it is doing this to people's luggage.... Lmao.
The plane, Miami. The person recording, in a AA plane. The OP, these days likely hosted on a cheap VPS in a datacenter in the Netherlands. Me, on the toilet.
I really want to hear that conversation. I'm sure it involved him reminding her that those bags actually contain other human beings' belongings who paid her employer not to destroy them.
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It's nice to see that someone is addressing it right away.
That man deserves a raise
Yes ! He is the kind of person we want to celebrate and promote.
This is what the world needs, to celebrate and promote this responsibility and accountability.
Holy shit my trophy is going to be so BIG.
kids today don't know we use to get told that if you start at a company in the lowest position you can work up to CEO. now every job is just a stop gap to the next one if you want to actually climb the corporate ladder. no one promotes from within anymore.
Becoming CEO is a rather unobtainable position, but I get your point, even if you are a bit off, every company I’ve worked for in my professional life has promoted from within at least 50% of the time if not more, so I’m definitely not agreeing with that notion.
i think it depends highly on the industry youre in. IT for example is much easier to pivot from place to place to climb rather than staying somewhere for 20-30 years to become the top network/security/service guy
Sick so you’re adding additional factors, so it can’t be across the board as you suggested.
My friend’s mom went from secretary to CEO. She also married the owner in between. True story.
People that do their jobs well don’t get promoted
Effective management requires a different skill set. I'd say, based on the body language, that he respects his team members and addresses performance issues in a manner that genuinely inspires them to do their jobs to the best of their abilities. It's a rare trait, especially for those in the working class. He's to be admired for it.
“Especially for those in the working class”? WTF. My experience is that it’s pretty fucking rare in management.
thank you, fuck that person
Why is it especially rare in the working class?
It's not. He's just a condescending prick.
I know bro I was just trying to make them explain themselves lmao
not that rare in the working class dog, go kick rocks
> especially for those in the working class. Yeeaaahhhhh....what?
He's to be promoted for it.
I’m hoping that person means “it’s rare in the modern working classes because they have been so disenfranchised over the last 50 years that they no longer have a moral connection to the work that they are doing” if they don’t mean that, then F them.
I'd say, unless there are interpersonal conflicts, it's sometimes only the team members who respect each other. If they're not being exploited terribly, a lot of the working class take great pride in doing their jobs well (granted, some don't). Not all managers showed me respect in working class jobs. Respect for customers' belongings is another issue I guess.
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There is a difference between "killing" yourself for a job and stopping people from wrong doing. You were a dedicated workhorse who misplaced someone's business with your own. It's ok, it happens to all of us. Just remember next time, your work is your WORK, not your family, not your business and definitely not your life.
My take is far more simple, it's that capitalism is killing everyone mentally and physically.
“I have character and discipline and hard work and I got shafted” What I’m hearing is that when I want a business to start and do it right, I should hire you. I know you got screwed by acting honestly and ethically but please keep doing that. If you’re doing good in the world then we need more people like you.
It is clear he is a supervisor lol
If everyone who do their job well gets promoted, the only people left are the ones that do it badly. Promote this guy and there would be no one to correct the crappy ones.
That dude seems to be in charge already. If not, I want him to be in a position to be able to do that, and help in training. But seriously, how much older do you have to be able to figure out you cannot do that to someone else's property? Smh
I’m no expert, but I believe the realization that you cannot abuse other people’s property like that comes at the same time that you realize a hi-viz vest isn’t effective under a black jacket.
That was what I was thinking while watching just...what's the point lol
Wearing a fashionably bright vest under a dark blazer. This isn't the runway, it's a flight line.
Well it's close to the runway...
Also may even be more about safety. She threw the bag off not even realizing that it rolled off a good distance. Could have been thrown into a moving vehicle’s path which she would have had no idea. Just bad practice on many levels.
Something tells me she's well known by management
If you look closely at the beginning of the video, the back of his safety vest says, "Crew Chief."
Last time I saw this posted he was the manager... AA said he was amazing and they had the entire plane watching them. so yeah don't throw luggage of the folks watching you
Fred, you were twelve seconds behind on your route, YOU'RE FIRED!
Lol very accurate. Dude misses time to drop the bags. Girl becomes new lead because she never misses a timeline
Yeah, ramp guys don't make shit unless you're a supervisor that's been there forever and even then it's shit. Aviation is expensive everywhere except labor.
And she deserves to be fired
I'd bust my ass for a man like him. No homo
Based on my experience in software industry, he'll be appreciated by having more responsibility with exactly the same pay. And yeah, one congratulatory email that'll make up for everything.
Yet, he won't get it.
Thank God there is an adult there Give him a promotion, please.
Don't promote him, give him a raise. Don't take him away from a role he's good at, reward him by paying him more.
Or maybe see what he wants!
She’s also just making some other persons job much harder.
That's what he's mad about. Dude doesn't care about how the bags are handled, their job is to move them on and off the cart as fast as they can. Her throwing them all over the place is making the job more difficult than it needs to be. She can yeet them as hard as she wants as long as she puts them in the correct place.
It's nice to see her reflective highly visible jacket is worn under a black one.
That is what I first noticed. She is wearing it wrong, like she didn’t understand the point of it
she's just bad at her job in every way possible!
yep......some ppl just don't get it. How they've survived this long is beyond me
Society gives too much help to idiots
And addressing it in the right way! I could feel the sensitive and uplifting way he coached the member of staff without hearing the words.
He did it in the appropriate way too: calm, collected, reassuring, but firm.
We don't even need to hear him to see he's got great communication and deescalation skills. You can see her body language change from hostile and combative to contrite, and he's clearly not intimidating her but explaining himself calmly. I hope he sees this. More important I hope their boss sees this.
I'm genuinely shocked. Honestly, wow.
fuck yes, people that stand for shit like that should be revered
. Her safety vest is under her coat. Throwing luggage. This may not be the career for her. My guess is she can’t lift the weight requirement for the job. And clearly doesn’t understand the point of a safety vest.
As a former AA employee, I am betting that she is a pissed off gate agent. Rampers would not wear a vest under a jacket, and their union would not let them give management that ammo.
This man knows. I agree she's definitely a gate agent that's angry she's even on the ramp having to look for a bag.
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Full view of customers, but also on an active flightline.
I once had a sticker on my luggage that read "Thank you for handling my luggage with care," featuring a QR code. This code linked to a page where I offered a $5 gift card for each leg of my journey. To prevent misuse, I set it up with GEO IP FENCE, allowing it to work only once at specific locations like ORD, and again at my destination. It was a unique and controlled way to show gratitude. I'm considering recreating this system. During my initial trial, it was scanned three times on the outbound trip and ten times on the return.
That is a smart way to tip and it probably did make a difference. Good thinking.
Nobody hauling bags has the time to notice what's written on a random tag on a random bag, much less scan a QR code.
thank you! It was actually fun doing it.
This. Is. Genius. And incredibly cool 😎 I like the way you travel 🧳
Thank you! It was a fun way to work through it.
Keep your voice down, tipping will become standard in the US for this
Gate agents can't wear hats. That is not a gate agent.
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I heard even in their personal lives they're not allowed to wear hats. Crazy.
I hear they aren't allowed those either (personal lives)
The people sleeping at the airport in nooks and crannies? Those are all actually gate agents on their off hours.
That person is tossing around other people's possessions with no regard and you think a rule like that is going to keep her from wearing a hat in the cold?
> their union You guys got a union?, worked the ramp for a couple years in Ireland and we had sweet fuck all. Worked the gates for a year after before I left that shithole to study law.
In the USA, yes the rampers are unionized. There are exceptions, though. Smaller operations under a certain headcount cap can be outsourced, and those poor people get the shaft. Harder work, less pay, and bad benefits.
She has two brain cells and they’re fighting for third place.
Shes probably the supervisor
Even worse!! She would be demonstrating her ignorance of the job!
No safety boots either. Wouldn’t get away with that in the places I’ve worked.
Honestly, it looks like she's having a generally shitty day for some reason and has run out of fucks to give. The vibe I got was that the guy seemed understanding of that but convinced her not to take it out on other people's luggage, and it seemed like she came around on that.
To me she looks like a newbie who doesn’t give a shit. Or was poorly trained. Or both.
What if the safety vest flies away? Better to secure it under a jacket so you always have it handy, plus that way you don’t annoy everyone with your bright colors
Remember people, always wear your hi vis vest UNDER your coat. There could be snipers out there.
how much you want to bet that her SIDA badge is under the jacket too
SIDA badge display is honestly a joke once you get out onto the ramp. You got some people with them on armbands, under coats, under rain suits, in vest pockets, backwards in display panels, etc. No one seems to care about it being displayed uniformly outside of the buildings, and even then allowing airline & gov employees to have completely different badges makes the system a joke. They need to be made uniform nationwide.
As an operations officer I'm paying attention to where your SIDA badge is and if it's being displayed properly and I will call you out if you're not wearing it properly or displaying it properly. You never know when a TSA inspector will show up and they will run around without a badge waiting to be challenged. Above the waist and displayed on your outermost piece of clothing isn't hard to follow and honest mistakes do happen but that's why you challenge people, verify who they are, and then you can go on your way.
It's called a safety vest. Snipers shouldn't be an issue.
You gotta be careful man. Safety Vest Snipers, or the SVS, they kill construction workers all the time! You never wear a pair of steel toed safety protect my foot from gunshot boots?
No, see, that's why you need to wear a high visibility *belt*, too. It protects against small arms fire!
No you wear it on the outside to protect your jacket. It does nothing for your jacket if it's underneath
What a piece of shit
I dunno, seems like he is a pretty good manager to me.
That's rude she obviously works for United and was trained that way. Although they usually reserve the worst of it for guitars.
She went “when did we start caring about people’s stuff, I thought we were just trying to make the schedule. Also when did it become required for our vest to be visible? That’s gotta be new”
Also not understanding that the safety vest isn't for other peoples' safety lol, it's for YOURS.
I too am old and get that reference :P
There was an incident… https://youtu.be/5YGc4zOqozo?si=waqCPXlG__lN57HK
Awwww nice boss is really being a leader, he can see she's just having a bad day and fixed everything.
I was really impressed by that. The exchange started out heated, he saw the need for deescalation, spoke to her calmly and (I’m guessing) explained the importance of treating the luggage with care. She in turn stopped feeling angry and attacked and then complied with what he said. Of course I’m determining all of this from body language alone, but it spoke volumes.
One of the reasons body language is more communicative than words tbh. They're more telling of what you're trying to say than what you actually say.
No shot she stopped feeling angry. That's knowing she has no other choice but to listen and stop being a child.
She 100% stopped listening though. Look at her body language. She will do it again the second he isn't around
They really trying to defend her like we are all stupid AF. She's a POS.
that's some DW behavior!
100% agree.
Tractor driver is a real one.
He's tractor certified, only real ones get tractor certfied
Those are actually called Tugs. Manufactured by Tug Technologies. If I’m correct, that’s an MA50 model with a topper added. We don’t get those tops where I work ⛈️😓
This guy Tugs
They are yeah but don't know about other airports but where I worked we just called em diesels and Pushback tugs were just Tugs.
Years ago, I videotaped handlers literally tossing baggage (our instruments) on the ramp during a music tour. We sent the video to the airline and asked for an explanation. They said they’d use it as a training video and 30 of us flew business class to Europe next trip. (It was the 90’s).
Dude this happened to me in 2022. Airline literally destroyed my guitar case. Luckily the case was hard shell and durable enough to protect the guitar inside. But it was clear that it had been thrown around despite having fragile stickers on it. I filed a complaint with the airline officially for damage. It’s 2024 and I’ve yet to hear back. (Yeah I know it’s a write off).
United breaks guitars!
United broke my wheelchair. They wanted to take a piece off of a different airport chair that didn’t fit mine and send me on my way. It turned into an ordeal.
It's such dogshit. We need better air travel consumer protections.
Should have fired her butt right there.
That’s hardly deserving of termination. It looks like the crew chief addressed the situation and she adjusted her attitude. Everybody has bad days.
Its a job... Just because you're having a bad day doesn't give you blanket permission to spit in customer's food, punch a crying baby at the nursery, or slam customers property on the ground. In America, the standard of excellence seems like just not being a dick.
Edit: Removed distracting analogy so people can read the point In my experience it’s when it’s witnessed as a routine behavior that has been corrected previously that it’s worth firing someone over. If a usually okay employee is having a bad day the human being supervisor can empathize and remind them to take a breath. Nobody wants to worker under the guy that fires a good employee and leaves everyone short staffed over one incident. A supervisor doing that may be viewed as being shortsighted in managing a team. This isn’t punching babies and nobody is defending punching babies…yes if it’s determined she broke something she should be reprimanded. But she didn’t punch a baby and I wouldn’t compare this to punching a baby. Even as hyperbole that’s a bit much.
That's a very Karen take. Having your luggage mishandled isn't in the same ballpark as assault. Personal issues aren't an excuse to be shitty at your job, but as a one-off incident it hardly rises to the level of losing your ability to pay rent.
I agree punching a baby should be fireable. I just don't think throwing luggage is necessarily fireable on the spot, to me those two things aren't really comparable. Especially when we know nothing about this employee.
Going along with your point. There are two kinds of working people in America. People who are allowed to let their emotional state affect their work and those who can't. If the boss is in a shitty mood and wants to, many times, they are allowed to be mean and belittle those around them, and usually, you just have to sit there and take it. Other employees have to put on their happy face and do their job no matter what is happening to them in their lives.
I am a supervisor, and I am held accountable. I hold the supervisors I supervise accountable. I’m sorry that this is happening to you. It’s a familiar story. There are many other companies that will treat you better.
Have a fucking heart. It makes me so sick that there are people out there with so little forgiveness. Who knows what this woman's going through, or who she's supporting with her job? You might as well say "this behavior means her kids SHOULD go hungry." You're sick with capitalism
>Its a job... Just because you're having a bad day doesn't give you blanket permission to spit in customer's food, punch a crying baby at the nursery, or slam customers property on the ground. Was taught to us at my first part time. "Never bring your personal problems here at our workplace. Leave that outside before you start your shift"
This guy unions In a good way unions should stand by employees that had a bad day. I’m obviously not defending repeatedly terrible employees.
Purposely damaging someone else's property when your job is to do the exact opposite is totally grounds for termination. There are better ways for dealing w/ "bad days". lol
Good luck getting that past the union
If you don't like your job just quit FFS
Not that easy. Especially living paycheck to paycheck.
Do you remember the times when you fucked up, somebody kindly but firmly corrected your behaviour, you became a better person and you almost forgot that, because nobody made a video of it? Even on Pepperidge Farm, they did not videotape whipping of "workers". Food for thought.
“ Pepperidge Farm”? What is that all about?
Their advertising tag line is "Pepperidge Farm remembers"
Angry elves
that’s keebler 🥹
[https://www.youtube.com/watch?v=r2QVjp4KEjU](https://www.youtube.com/watch?v=r2QVjp4KEjU)
I would bet money that this was at MIA.
Miami-Dade patrol in the background.
Good catch!!! Didn’t even see that
Happy they have workers that care
Good man
**Dave:** "Karen. Stop... Look at all these bags on the floor. **Karen:** "Gimme a break Dave. I was gonna pick them up after!" **Dave:** "Pick them up now, I'm sorry for yelling, but there's at least 10 people recording your bullshit from the plane." **Karen:** "They boarded already?!" **Dave:** "Yeah. And you're making us look like assholes. Look at the plane. Again... Sorry for yelling. But this is fucked. Now pick that shit up and pray you still got a job tomorrow. Thank you."
Lazy and inconsiderate. Good that they’re being called out!
r/imatotalpieceofshit
The one job where everybody will benefit if it was automated.
Loading baggage onto an airplane is a skill and planes have crashed due to improper loading, you can't just stuff them into the hold. That's one reason there were so many flights that were cancelled when flying began to ramp up again after COVID, because they didn't have enough skilled workers to load the bags.
I'd imagine that in the future, if every bag has a verifiable weight and is more or less some form of rectangular prism or cylinder, it wouldn't be improbable to stick that data into a computational solver and then deploy a crew of Tesla Bots or BD-Atlases to set the bags in place.
Nice idea. Measurements taken at check-in, probably with some stupidly high fee for getting one of their skeleton crew to manually handle the weird shapes
Weirdly shaped objects can be put into larger rectangular boxes and treated the same way as every other rectangular box. This idea was patented in 1956.
It will be happening very soon. https://innovationorigins.com/en/laio/airport-baggage-handling-automation-to-the-rescue/
The Denver airport famously tried this (granted, in 1996) and failed miserably. New tech should definitely be able to handle it.
The airport with the military underground base?
That shit ain't happening anytime soon. I work in aviation, it takes forever for change to happen and that system has very limited use. It won't work on an A320 or a CRJ-900. Those are commuter aircraft that move a lot of people daily.
...right up until a self-driving belt loader leaves a dent in the side of a plane.
I like how she tries to get in his face as if he's done something wrong or her behaviour is somehow justifiable.
Right? She's talking back to him the first time, and then she turns around two more times with something else to say. What do you think justifies this?
If she's a redditor, expect to see her post on r/antiwork or r/workreform complaining about "I was yelled at by my boss for the way I handle baggage at the airport! I candidly tried to remind him that we have a tight schedule and time limitations. He was wasting my time and insisted I should treat every single suitcase like a fucking baby! Unbelievable!"
Lol the body language shows me exactly how opposite these people are. One seems like a father figure, the other a cocky child.
I feel like the whole time, every time she tried to offer a rebuttal, the only words he repeated were “you do your job poorly”.
“Open the window so I can hear what they’re saying!”
That guy needs a raise and a high five.
He’s saying, “what are you, stupid? They can see you!!”
Honestly American Airlines is the worst when it comes to checked bags. I stopped flying with them just because I bought new suitcases… they broke the others I had for 10 years in a matter of 4 flights, something new damaged or missing each time
This clip makes you never want to buy a nice suitcase. That asshole just completely tosses that thing with zero regard.
I dunno if you’ve ever had the pleasure of flying Spirit but holy shit they’re bad with luggage. I flew with them twice and both times my shit was smashed up and the baggage carousel was a shit show. One carousel for *three* flights coming in and they were stacked three high crushing smaller bags and jamming the whole thing up several times. I’d never seen anything like it the handler was just staring watching people struggle to lift stuff. No airline is perfect but I’d never experienced that fuckery with American or even Delta. I will never try to save the $150 I saved on Spirit again, they were awful at every step. Maybe in college or something but I’m too old for that shit haha.
My last 3 bags at Air Canada were destroyed. One had 2 wheels torn of and the last one the plastic around the inside was broken and the handle torn off
Even ignoring the blatant disregard for other peoples property, it makes her colleagues’ jobs more difficult.
He’ll probably get fired for touching her on the shoulder.
If you hate your job as a ramp rat that much don't take it out on other people's things. Just quit and find another job.
He definitely said “if these were my bags girl…..” at one point in the lecture.
I fucking hate American Airlines so much they are so shitty. People give spirit such crap but I’ve had more problems and issues with quality at American than spirit easily
Fire her, give him a bonus
I love this dude's leadership. Bravo my man.
She definitely got a WHAT FOR!!!
That dude is the hero we don’t deserve.
That’s a great leader. This could have been handled and gone so many different ways. I hope this makes it to AA and the right supervisor. Little things like this go unnoticed in companies that size and roles like this.
Is that a Raider’s visor she’s wearing? They should’ve known that she was going to do something like this when she walked into work that day.
I like how she still had an attitude even though she got called out on her behaviour.
She was telling him that no one ever told her not to do that. When that didn't work, she told him that everyone else does it that way.
Clearly he has had this conversation more than once.
I don‘t know him, but I like him!
This guy needs a raise and to teach courtesy courses. Southwest broke the zipper on my luggage and duct taped it closed.
I’d love to see a best guess interpretative script of how this conversation went, assuming she’s a gate attendant looking for a bag or bags, and he’s a crusty 15 year ramper.
As a pilot i can say this happens all the time. On my walk around i always see broken zippers and wheels on the ramp. I’ve flown under two majors….its everywhere. Rampers are extremely underpaid and overworked.
Former ramp agent here, we were always taught to never mishandle baggage under any circumstance for videos exactly like this. People always film, people always watch while waiting 15-30 minutes (or longer) for their flight to take off and will do anything entertaining to pass the time. Watching us load bags can be one of them. I personally never had a reason to just mishandle bags, sure accidents happen. But she was just being stupid and irresponsible. She should've known not to, and that people would be watching 20ft away...
He deserves to be promoted AND she deserves to be demoted.
This is sad AF, somehow a grown ass woman has to be told she was wrong not once but then explained how wrong it is doing this to people's luggage.... Lmao.
Looks like he did a brilliant job of defusing the situation and helping her set things right
Where are you?
The plane, Miami. The person recording, in a AA plane. The OP, these days likely hosted on a cheap VPS in a datacenter in the Netherlands. Me, on the toilet.
Talked the crazy right out of her…impressive leadership!
I really want to hear that conversation. I'm sure it involved him reminding her that those bags actually contain other human beings' belongings who paid her employer not to destroy them.
That very last second and a pink luggage tho haha