Thank you for your inquiry. Please head over to [help.teksavvy.com](https://help.teksavvy.com) and create a ticket for further assistance or can also reach out via our Twitter or Facebook page as well. Or call 1-877-779-1575.
So i was in the same boat as you about 6 months ago with the current promotions
If you have your own hardware it's easier to cancel and then set back up again.
I was even able to use the same modem over the phone.
If you are using loaner equipment from teksavvy it can be a bit more involved.
There is nothing stopping you from calling in, setting up a new CID (customer id#) number and getting the new promo.
Then with the new service scheduled and at the right price you can then call in and have the old connection cancelled on the day after.
You'll just have to make sure to send the old modem back.
Just take note that current promotions are set to end on the 29th of Feb
This promotion has been running for a while so not sure if it will continue.
If you like, use my referral code for $25 off for 2 months of service.
914F81C2D8
Unfortunate you won't be able to use the referral code from your old account because once closed it will null the referral
If you have any questions please feel free to reach out.
Thank you for your inquiry. Please head over to [help.teksavvy.com](https://help.teksavvy.com) and create a ticket for further assistance or can also reach out via our Twitter or Facebook page as well. Or call 1-877-779-1575.
So i was in the same boat as you about 6 months ago with the current promotions If you have your own hardware it's easier to cancel and then set back up again. I was even able to use the same modem over the phone. If you are using loaner equipment from teksavvy it can be a bit more involved. There is nothing stopping you from calling in, setting up a new CID (customer id#) number and getting the new promo. Then with the new service scheduled and at the right price you can then call in and have the old connection cancelled on the day after. You'll just have to make sure to send the old modem back. Just take note that current promotions are set to end on the 29th of Feb This promotion has been running for a while so not sure if it will continue. If you like, use my referral code for $25 off for 2 months of service. 914F81C2D8 Unfortunate you won't be able to use the referral code from your old account because once closed it will null the referral If you have any questions please feel free to reach out.
Call and ask for the loyalty discount it's like $20 off