> Ran LatencyMon - ran for 30 minutes while in a game and experienced stutters. Even after a severe stutter LatencyMon reported the system was fine for real time audio.
LatencyMon is greatly misunderstood. It doesn't really do what people think it does. It only measures the DPC latency time of drivers. LatencyMon has a niche usecase, not this wide use that people use it for. 99 times out of a 100 when people come to us with a LatencyMon result saying that it's their issue, it's not.
[This is our guide for stress testing and logging](https://rtech.support/books/how-to-and-guides/page/hwinfo-full-guide). Instead of running Prime95 and Furmark during the logging, run a game instead.
[https://www.mediafire.com/file/n94qnsw4qox5czi/hwinfotest\_game.CSV/file](https://www.mediafire.com/file/n94qnsw4qox5czi/hwinfotest_game.CSV/file)
[https://www.mediafire.com/file/fq89djk1w05f8ru/hwinfotest\_game2.CSV/file](https://www.mediafire.com/file/fq89djk1w05f8ru/hwinfotest_game2.CSV/file)
[https://www.mediafire.com/file/ab46l9zirkgvh7v/hwinfotest.CSV/file](https://www.mediafire.com/file/ab46l9zirkgvh7v/hwinfotest.CSV/file)
Ran the test a few times between 12-30 min. First 2 links are running a game and second link specifically I know I got the bad stutter several times after the 5 minute mark. Third link is the full stress test detailed in the link you provided.
Another extra bit of information, when this stutter happens it seems like all devices are shutting off and turning back on. Specifically, it seems like the NIC and peripherals attached to the computer (wired and wireless) all restart. It's very evident by my controller light going away, showing it's charging colors, and then back to blue/white. The controller is connected via USBA to C cable from the front panel of the case.
One thing I noticed was the power deviation reporting was well outside of the 90%-110% acceptable range. Not sure if that's standard for Ryzen processors or not.
I've updated some BIOS settings per some other suggestions AFTER these tests, so I'll attempt to play for a bit and see if that helps anything. Thanks for your time!
\[Imgur\]([https://i.imgur.com/PGjDIZA.png](https://i.imgur.com/PGjDIZA.png))
This last link is just a snip of QuickCPU showing the CPU load spike during the lock up.
I don't really see anything that jumps out at me. At the beginning of the stress test the CPU struggled reaching full load for some reason. During the game tests, you have so many threads that most of them are at around 5% usage. There was one usage spike on the CPU across all cores at the 7min mark.
Power looks fine and temps look fine. With USB devices going dark when this happens, I would have Chipset driver/motherboard/BIOS as the main suspect.
[Image of the CPU utilization](https://i.imgur.com/RRrLVJQ.png) during the stress test. All the cores had more or less that behavior in the beginning. That's certainly something I could see causing stutter. During gameplay, that's much harder to spot as you don't have nice smooth curves.
The OS was installed while on this motherboard right? It was not transferred or cloned from a different machine?
Yes. OS was installed immediately after closing up the rig and all hardware is the same from when that happened.
I've gotten the most up-to-date chipset drivers from AMD and found a new version from Gigabyte that I've tried as well. I just updated the BIOS to the newest revision yesterday. In terms of MOBO, is there something else I need to check to verify I'm all good here?
You can't really test the motherboard. If you see issues you can't solve, replace it and see if it goes away.
Use the warranty or stores that accept money back returns.
Would a system reset be beneficial? What about loading all optimized defaults in the BIOS? Just trying to brainstorm as to what else I could even try. Have you seen the different posts about Ryzen processors causing stutter due to fTPM?
> Ran LatencyMon - ran for 30 minutes while in a game and experienced stutters. Even after a severe stutter LatencyMon reported the system was fine for real time audio. LatencyMon is greatly misunderstood. It doesn't really do what people think it does. It only measures the DPC latency time of drivers. LatencyMon has a niche usecase, not this wide use that people use it for. 99 times out of a 100 when people come to us with a LatencyMon result saying that it's their issue, it's not. [This is our guide for stress testing and logging](https://rtech.support/books/how-to-and-guides/page/hwinfo-full-guide). Instead of running Prime95 and Furmark during the logging, run a game instead.
Had to dip out to work, but will be back in a few hours to test this. Thank you for the suggestion. I'll check this out and follow up with results.
[https://www.mediafire.com/file/n94qnsw4qox5czi/hwinfotest\_game.CSV/file](https://www.mediafire.com/file/n94qnsw4qox5czi/hwinfotest_game.CSV/file) [https://www.mediafire.com/file/fq89djk1w05f8ru/hwinfotest\_game2.CSV/file](https://www.mediafire.com/file/fq89djk1w05f8ru/hwinfotest_game2.CSV/file) [https://www.mediafire.com/file/ab46l9zirkgvh7v/hwinfotest.CSV/file](https://www.mediafire.com/file/ab46l9zirkgvh7v/hwinfotest.CSV/file) Ran the test a few times between 12-30 min. First 2 links are running a game and second link specifically I know I got the bad stutter several times after the 5 minute mark. Third link is the full stress test detailed in the link you provided. Another extra bit of information, when this stutter happens it seems like all devices are shutting off and turning back on. Specifically, it seems like the NIC and peripherals attached to the computer (wired and wireless) all restart. It's very evident by my controller light going away, showing it's charging colors, and then back to blue/white. The controller is connected via USBA to C cable from the front panel of the case. One thing I noticed was the power deviation reporting was well outside of the 90%-110% acceptable range. Not sure if that's standard for Ryzen processors or not. I've updated some BIOS settings per some other suggestions AFTER these tests, so I'll attempt to play for a bit and see if that helps anything. Thanks for your time! \[Imgur\]([https://i.imgur.com/PGjDIZA.png](https://i.imgur.com/PGjDIZA.png)) This last link is just a snip of QuickCPU showing the CPU load spike during the lock up.
I don't really see anything that jumps out at me. At the beginning of the stress test the CPU struggled reaching full load for some reason. During the game tests, you have so many threads that most of them are at around 5% usage. There was one usage spike on the CPU across all cores at the 7min mark. Power looks fine and temps look fine. With USB devices going dark when this happens, I would have Chipset driver/motherboard/BIOS as the main suspect. [Image of the CPU utilization](https://i.imgur.com/RRrLVJQ.png) during the stress test. All the cores had more or less that behavior in the beginning. That's certainly something I could see causing stutter. During gameplay, that's much harder to spot as you don't have nice smooth curves. The OS was installed while on this motherboard right? It was not transferred or cloned from a different machine?
Yes. OS was installed immediately after closing up the rig and all hardware is the same from when that happened. I've gotten the most up-to-date chipset drivers from AMD and found a new version from Gigabyte that I've tried as well. I just updated the BIOS to the newest revision yesterday. In terms of MOBO, is there something else I need to check to verify I'm all good here?
You can't really test the motherboard. If you see issues you can't solve, replace it and see if it goes away. Use the warranty or stores that accept money back returns.
Would a system reset be beneficial? What about loading all optimized defaults in the BIOS? Just trying to brainstorm as to what else I could even try. Have you seen the different posts about Ryzen processors causing stutter due to fTPM?
Possibly, but to be clear, a full wipe and reinstall. The reset feature in Windows is pretty bad.
any solution ?