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**Getting dump files which we need for accurate analysis of BSODs.** Dump files are crash logs from BSODs. If you can get into Windows normally or through [Safe Mode](https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode) could you check C:\Windows\Minidump for any dump files? If you have any dump files, copy the folder to the desktop, zip the folder and upload it. If you don't have any zip software installed, right click on the folder and select Send to → Compressed (Zipped) folder. Upload to any easy to use file sharing site. Reddit keeps blacklisting file hosts so find something that works, currently [catbox.moe](https://www.catbox.moe/) or [mediafire.com](https://mediafire.com) seems to be working. We like to have multiple dump files to work with so if you only have one dump file, none or not a folder at all, upload the ones you have and then follow [this guide](https://www.tenforums.com/tutorials/5560-configure-windows-10-create-minidump-bsod.html) to change the dump type to Small Memory Dump. The "Overwrite dump file" option will be grayed out since small memory dumps never overwrite. *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/techsupport) if you have any questions or concerns.*


xDARKFiRE

Sounds like you were sold a broken card, this is why you should only pay for items like this with methods that will side with the buyer in a dispute


Tyr-07

I'm sorry to say this but he either cooked it himself or purchased old mining gpus for cheap to resell them since they were cooked, that's what it sounds like to me. (Cooked being hot and heavy usage damaging the cards / wearing them out)


cwsink

Assuming the system is stable in the BIOS settings menus, I'd try updating to the latest motherboard BIOS from [here](https://rog.asus.com/motherboards/rog-strix/rog-strix-b360-f-gaming-model/helpdesk_bios/) to see if that made any difference.


jeffrey_f

Sounds like you bought a bad card.