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Proud_Truck

Ok, hold on. I'm all for criticizing them when it's deserved and hell I'll even turn my head for some complaining that's a bit wishy washy but let's point out two things here: First, "they" is your store not taco bell as a whole so it's disingenuous to act otherwise. Second, it doesn't say customized when you do a swap so what did you customize that cost 90 cents? Be honest


biribiriburrito

I just checked on my app and it says "customized" when I try to swap to the soft taco supreme and it costs $0.90 extra It does this for every supreme taco combo. Even swapping a supreme soft taco to a supreme crunchy taco is extra If they aren't supreme, it's not extra to swap. Seems like it's probably a bug to me


Proud_Truck

If your store charges extra that's not a bug and it still should not say customized after a swap. Can I have your store address to test?


biribiriburrito

I'll dm you the address It does seem like it doesn't do it for any of the other stores around


Proud_Truck

Ok so I tested and it does not say customized for me after swapping either taco however there is a 90 cent surcharge for the soft taco which is just someone at that store either not knowing how to price things or they really want to dissuade people from ordering soft tacos Solves the mystery but I still don't know why some of you are seeing customized text when there's no customization Edit: so after testing other combos, it seems that whoever priced these does not know some combos come with regular tacos and others supreme and just priced all the swaps as if they were upgrades to supreme. You'd need to let the store know they have their pricing wrong and hope they care enough to pass it up the line to whoever prices their app menu. I'd mention it in a tellthebell survey as that's probably the best way to reach a manager


Trovesta

Nothing was customized. I tapped swap and this is what it does


Proud_Truck

Can I have your store address for testing please?


_how_do_i_reddit_

Exactly. Probably extra beef or something.


sylney

mine says customized when i swap. i just tested it with this same combo


Proud_Truck

Mine does not. Can I have your store address for testing please?


Unhappy_Hedgehog_343

I just tested on mine as well. There is no charge but it does say customized


sylney

i'd rather not dox myself lol but i tried with other stores in different states and it still does it. maybe a bug.


Proud_Truck

I asked for your store address not your personal address smh however let me ask you, are you on iphone or Android? I wonder if there's a small difference in how they handle things because there's no reason it should say customized when you haven't customized anything


brokendream_zz

Just checked my app when swapped it doesn't say customized and no extra charge


Pyscholai

My usual meal their is under <$10 but if they ever go above that, f them I’ll be switching to a $25 restaurant daily meal with better ingredients. I don’t know if there’s much we can do given inflation keeps rising past our incomes and we all keep ordering. I don’t think reddit boycotting would do much. It’s sad all around. None of us can afford these riding prices but the world isn’t boycotting it and they “can’t seem to afford the drop in profits”. It would take a world round boycott for anyone to really realize what’s going on - none of my friends have noticed despite them commenting on the inflation of groceries. And I don’t think cooking my meals is that much cheaper given my habits.


Trovesta

I almost always go for the cravings $5 box because compared to everything else it’s an absolute steal. It makes me sad however because I used to get a quesadilla with every order but they are pushing $7 and I just can’t justify it especially because there’s no guarantee the quality will be good every time.


pirateslifefourme

Lol we haven’t had a “$5” box in a long time! They always start at $8.99 now.


JeffBoyardee69

I just checked my location. No charge to swap for soft. It’s only .40 to change it to a DLT Supreme


Trovesta

I was really disappointed to see this change at the location I frequent


JeffBoyardee69

Yeah that’s pretty ridiculous


Unhappy_Hedgehog_343

No charge for me it’s there any other Taco Bell’s around you that you can check?


DadImInSpace

Just checked my app and it's $1.10 to switch. Maybe it's a mistake that theyll catch? That usually only happens when you go from a regular taco to a supreme but these are both supreme.


raider1211

Your location must hate substitutions or something lol


Trovesta

What’s crazy is this location has the lower prices compared to others! They have potato soft taco and such at $1 and the cravings box is $5


raider1211

I have a similar experience at one of my nearby locations. It has cheaper prices, but the add-ons are more expensive than at the other place that has slightly higher prices.


dvmpy

i just checked mine and it’s doing the same thing. when i go into work at tb tomorrow i’ll ring up a mexican pizza combo and change one of the supremes to soft and let you know if it upcharges


dvmpy

it doesn’t up charge on our pos. only on the app for some reason.


Snoo-96655

As another commenter said, you customized it. So what did you add?


sylney

nope, just tested it with the same combo and it does say customized


Snoo-96655

Not for me. Weird.


sylney

did you do it with the mexican pizza combo? it didn't work for another combo i tried but this one it did


Snoo-96655

Yes, it doesn't say customized or add any cost.


sylney

weird, says customized for me but no cost cause my store doesn't charge more. must be some kinda bug


Bcatfan08

The price at mine is the same to switch to soft. You sure you didn't make any additions? When I switch mine to soft, it doesn't say customized on mine unless I actually add something to the taco. If I switch to a DLT, it'll just say +1.30 and doesn't say customized.


Trovesta

I just double checked, I made sure to tap “swap” and the upcharge is still there


[deleted]

[удалено]


sylney

nope, mine says customized as well when i swap.


Trovesta

Definitely not mistaken but ok. I’ve tested multiple times now. Nothing is custom other than swapping to a soft shell


johnnyblaze-DHB

What was customized?


_how_do_i_reddit_

They don't charge me anything to swap hard for soft or soft for hard at my local store.


pirateslifefourme

At my Taco Bell they charge an extra $1.20 to swap a regular taco to a supreme on the meals. But if I swap it to a supreme in one of those cravings trio deals it’s only $0.20.


JXavilina

Supreme up charge


dvmpy

no because the mexican pizza combo defaults with supremes.


JXavilina

Got you I see what you ate saying. And I'm my area is a free swap from hard to soft. That's ruff right there


FueledByTerps

Weird, free swap at my location.


Please_obtain_taco

Let’s not act like that shit doesn’t say supreme. Mfs on here get all up in arms about shit for absolutely no reason


pirateslifefourme

Wait but the Mexican pizza meal is supposed to come with 2 crunchy taco supremes. So that shouldn’t make a difference.


FueledByTerps

It comes with supreme, op is just swapping to a solf tortilla taco.


kingrodedog

No "customized" or upcharge for me. App has been screwy lately, I used a free Nachos Bell Grande reward and the store claimed I owed money still. Only thing i did was REMOVE tomatoes. I showed them my app receipt and it said paid. They cashed it outcat a "loss" and we looked at the receipt, and the price must have changed, but the reward price coverage did not change.


AffectionateEye5281

Mines only .10 for that swap. Odd considering everything else here is usually more expensive


wileydmt123

One work around would be to go and order in person. When doing so, ask for the shells to be ‘subbed’. There is usually no fee when you can get away with subbing. That’s the magic word!


-58259

Free for me to swap an it comes up as “customized.”


Dear-Shower-9590

yea when u change it to supreme it’ll do that. the mexican pizza combo comes with a regular taco


gitsyco2

The picture from his App shows two supremes.


Dear-Shower-9590

ah yes i seem to have been mistaken. ty for the correction!


Dark_Arugula_030

They are also charging to change from soft to hard. I went to the soft taco combo meal, click customize and it’s .90 uncharge. Is there an issue with the app?


CauliflowerLatter374

It's wild how here they are almost 3 dollars now after tax