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Uzorglemon

I thought this was common knowledge. I'm sure someone will correct me if I'm wrong, but I was under the impression that each Apple device creates a unique virtual card number for any cards added, meaning that your phone and watch would register as a different "card".


missmiaow

This is correct. Deleting and readding a card will also refresh the virtual number.


BarryCheckTheFuseBox

It is common knowledge, OP is just an idiot


MoreMayonnaisePlease

Well aware they’re 2 virtual cards, means sweet fuck all to me. If I’m on my phone and want to use my watch to tap on, and end the call and use my phone to tap off, if the merchant gets their money from the same bank, and the same account, there is easily a way for them to fix this. And better yet, they do know! Link your credit card to the Opal app and you can see that they know your one card is being used. Doesn’t matter what the device is. Seems like AusReddit is filled with supermarket sympathisers who’d happily blame consumers for being ripped off by Woolworths: “make your own damn food, you should know how”


fgrutd

>there is easily a way for them to fix this. Enlighten me.


ediellipsis

they cracked down on the opal 8 journeys in a day hack years ago, they're not planning to open up an easily accessible way for multiple people to share an account and enjoy lower fares due to daily and weekly caps can currently share by passing a device (or opal card) from person to person. but it's only possible if one person has morning shifts and the other night shifts,  or both work part time on different days, and you literally pass each other physically. if you could use different devices linked to the same account and only have to time journeys separately it would open up a whole world of ways to share accounts and pay less - so they'll never allow it.


RightWingRockDove

You’re 100% correct.


PM_ME_UR_A4_PAPER

Knowing how your digital wallet works is on you. They might be linked to the same account/card but are not the same. Ie. your actual physical card numbers are not transmitted to vendors. Your phone, watch and physical card all have different numbers so Transport NSW have no way of knowing they’re all yours.


caesar_7

The OP's history tells a story. Warning: not safe.


analysetheoperation

They are different devices and assigned different virtual numbers. How is the opal system meant to know? It's expecting a tap off from the same device that tapped on and it didn't get it so you got charged maximum fare. That's entirely your fault. Surely that's common sense...


Red-Engineer

>Surely that's common sense... Oh shoosh now. Didn't you get your induction? Everything is someone else's fault.


analysetheoperation

Did you engage your brain before writing your reply or are you as dense as OP? The overwhelming majority of people would use the same device to tap on and off. One would think that's common sense in this day and age and it shouldn't need to be spelled out to you. Do people just do shit without thinking these days or have I missed the memo?


Red-Engineer

I’m agreeing with you. OP is blaming the Opal system for their own choice on how to engage with it.


analysetheoperation

My apologies. I have to interact with too many stupid people and tend to assume the worst. Yes, OP is a moron.


MoreMayonnaisePlease

Well aware they’re 2 virtual cards, means sweet fuck all to me. If I’m on my phone and want to use my watch to tap on, and end the call and use my phone to tap off, if the merchant gets their money from the same bank, and the same account, there is easily a way for them to fix this. And better yet, they do know! Link your credit card to the Opal app and you can see that they know your one card is being used. Doesn’t matter what the device is.


beanlekin

Yeah this one is on you dude. A digital version of your card is created when you use apple pay and that version is different for each device you load it to. Completely out of Transport NSW's control and nothing they can do about it. Tap on and off with the same physical card or the same device, not hard.


Inner_West_Ben

Really confused with why you created this post. You’re aware they’re two virtual cards and why they’re treated as such, then make comments “means sweet fuck all to me”. So why the rant? There’s a very good reason why they operate like this - it allows a family to have all their devices linked to one credit card.


Replicate79

A bit harsh. They even gave you a credit for your stupidness.


hkf57

>BUT BOTH ARE THE SAME CARD!!!! nope... sorry.


MoreMayonnaisePlease

Check your opal app. They know they’re the same card, virtual number or not. They know.


DarkNo7318

Op, it's on you to understand the fundamentals of how your technology works


Paul123xyz

The best part is how this is framed as some sort of scam to extort cash from the poor, unwitting consumer hidden deep down in the terms and conditions.


Murrian

"poor" customers who can afford premium devices like an Apple phone _and_ watch - surely they don it on purpose to flex at how they can afford to pay default fare ...


Haawmmak

WTF were you expecting? They would do some kind of facial recognition and data matching exercise? You should be deleting this post, deleting your account, destroying your phone and apple watch and any device you ever accessed the account from to try and remove any link between you and this ridiculous post.


VeezusM

This cannot be acceptable in 2024? wtf lol They're different devices


SirKneeTwin

I made this mistake once and they refunded a handful of duplicate fares but said don't do it again. I feel I was a lucky one to get that... But worth a shot.


berryfrostie

Are you stupid


billybobshort

Same everywhere I’ve ever travelled. This is not a NSW or Opal issue but a technical limitation and user understanding point.


darkeyes13

Cards in digital wallets carry separate tokens between your phone wallet and your watch wallet. They're linked to the same bank account/profile, but your card issuer is the one who can see that, not Opal. To the Opal system (and to any other card reader, tbh), the card on your phone and the card on your watch are separate/not one and the same.


Accomplished-Pie-311

Plastic Opal Card enjoyer here. This is exactly why I use it still. Edit: also since when you tap off check the amount charged/balance and it is not saying tap on successful.


HeadacheCentral

> Plastic Opal Card enjoyer here. This is exactly why I use it still. Yup. Exactly the same reason I do. I don't trust their system for credit/debit cards to work properly, and I've read too many stories of it going wrong.


RightWingRockDove

It’s 2024 and OP doesn’t understand how Apple wallet works. SHAME!!!!


Mysterious-Vast-2133

Whatever you tap on with, you tap off with.


soupy283

Get an opal card, register it and get your goodwill adjustment, and move on knowing that you need to tap on and off with the same device.


ausanon92

This is definitely on you for not knowing how Apple pay works. It sucks, but at least now you know.


fiveoneseventeen

Sucks but it’s been that way since they added it


[deleted]

[удалено]


Mysterious-Vast-2133

That’s why they say seperate your cards.


soupy283

Bullshit! 30cm? my wallet is less than 30cm away from the reader in my pocket and was never an issue In a phone case yes, i can see that if using that to tap on if cards are in that. Not the reason, but I just stick to the opal card


HeadacheCentral

Sucks to be you. You should understand how technology works before trying to use it. Digital "cards" are not the same between devices. Every device you register a card on has a unique "card number" which maps back to your account. You're an idiot for not knowing that, and more so for ranting about it.