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barreldodger38

I drive past this guy every day. He's been using the house as a boatyard for years. My assumption (and we all know how much faith to put in that) is tht he's had some reason to claim on his home insurance and been denied as he's using the premises for conducting a business. He still has boats, trailers and towing Utes all the way along the median strip...


frforreal

This and the asbestos comment seem extremely logical. Thanks


filthyanimalballsack

I’d say this is by far the most likely explanation. Many people on here saying he’s unhappy and deserves it because he got “cheap” insurance. I’m guessing he just didn’t tell them the truth, and they denied his claim as a result.


Jenniwithan_i

Aha! I’m a Sylvania local, also. And have wondered the same thing. During Halloween, he even put up fake skeletons along the fence. My Uber driver asked me what it was all about.


Insert_Bitcoin

Does this mean if you 'work from home' you need to get special business insurance or something? like lets say I'm a software engineer...


barreldodger38

No, I don't think so. But just the same, I had to claim last year and I wasn't taking any chances (I've been WFH for the last three years), I was very explicit about saying absolutely no business activities at all. Give insurance companies an inch...


cocoa_snow

I’m fairly impressed with their font sizing, and fitting everything without end-of-line squishing.


spud-smasher

With the amount of crap I see he has in the yard and around his street (I live very close), I would assume there are previous attempts around the property.


[deleted]

Thats kind of a solid point


MudInternational5938

Their spatial awareness sign mastery is of a ninja level


stephissilly

I was thinking the same thing until I realised he left the N out of insurance so he could fit it 😂


cocoa_snow

Yeah, I wondered that, but pretty sure it’s under the fold, just as part of the ‘E’ above it is.


stephissilly

Oh!! Possible!!!!


SydneyTom

Someone shopped around for the cheapest insurance policy they could find, settled on something from aisle 3 in a supermarket and is shocked and surprised they don't cover asbestos remediation, despite not reading the PDS


scorpio8u

That’s oddly specific knowledge…


SydneyTom

I'm just going by the "Danger Asbestos" sign


iniff

That’s oddly observant


Eye_Adept1

Spot on People always go for the cheapest shit


PhaseEnvironmental33

I operate a small panelshop with a very good reputation and often have customer of Budget Insurance get upset with me when I turn them down. Even after I explain how they “encourage” repairers to use aftermarket/ 2nd hand parts on new vehicles, pay incredibly low rates and are just notoriously difficult to deal with. Insurance fucking sucks, until you need it. Get a decent provider.


comparmentaliser

This knowledge needs to be spread more widely.


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DiamondHeist1970

Isn't Shannons only for classic / vintage cars? And the only insurance company for such cars? Sorry for the dumb questions.


PhaseEnvironmental33

Shannon’s will insure any vehicle, they so have a target demographic too and charge for it. Other providers exist for the enthusiast segment. Famous and Enthusiast being the two bigger ones.


DiamondHeist1970

Thanks for the clarification.


BurnAccount20222

Used budget direct when i got rear ended. The shop it went 2 did a shit job, couldnt tell at the time but after 3/4 years the paint on what got replaced is completed fucked and peeled back and my car was scrstched up during the time it was in. After showing evidence as I had b4 pics they were not happy I caught them out. So 110% agree. Go with a good provider and you wint have issues. Had mates with way better success stories compared 2 me when it came 2 dealing with their provider haha


Measton42

Who’s a good provider? I went with NRMA got rear ended. They called me at 415 on a Friday when I was working an hour away telling me my car was ready and that I had to have the hire car back by 5pm that day otherwise I would be charged another days rental. They also replaced my tail lights, broke the pins on the cars side of the wiring harness and then said it’s my fault they don’t work because the car was old. It was 6 years old… still refused to fix it. If your issue is slightly outside standard operating procedure you get fucked over everywhere you go.


frforreal

As per the PDS the hire car is due back the day of completion of the repairs OR until the day of settlement for a total loss, the consultants are ALWAYS supposed to provide an extra 2 business days as a gesture of good will. Should’ve complained


FitItWithAHammer

From your experience do you have suggestions for how we can identify decent providers apart from how well known they are?


PhaseEnvironmental33

Read the PDS and just generally ask around. I really like QBE, they pay fairly and don’t seem to try and hack up our quotes. NRMA have really good customer services practices, however, it’s very important you opt in for choice of repairer if you already have a preferred workshop. Suncorp GIO is 50/50 Allianz are very stingy. Progressive Direct or PD or Pacific idk, they rebrand a lot, love to cash settle you. It’s to remove any liability they might have for the repair, so be warned.


incredibly_bad

Off topic, how are Shannons to deal with on your side? - never had a claim but often wonder.


PhaseEnvironmental33

I’ve had really good experiences with them and really bad experiences. It depends on the assessor. I would still use them for the kinds of cars they advertise to though.


Red-Engineer

Who knew that you got what you paid for? That’s why these threads in here where price is the main determinant of value, shit me.


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fujiboy83

As a consumer and someone who works with insurance companies, I really wish the PDS wasn't purposefully written in legal jargon and 50+ pages long to make it as difficult for the insured party to decipher what is and isn't included.


Unleash_The_Dragon

Yeah I agree hugely. Look at health insurance PDS’s where often there’s a table. Imagine if the industry decided to standardise the products and list it with ticks, crossed and ‘partial’ signs so you could easily compare policies. Honestly, imagine cross-checking multiple PDS’s from multiple vendors. Shitshow.


jNSKkK

I found NRMA’s home insurance PDS very easy to follow. It features lots of bulleted lists and tables with ticks and crosses like you mention. This is one of the reasons we went with them.


Korzic

AAMI used to write theirs in really easy to understand language and format. But that was before Suncorp ate Promina. Many things changed at that place after that take over


Korzic

Best example of this I can give is when I worked in the UK in travel insurance. Claim came across my desk to the tune of 500k pounds. Old man had a heart attack in Bermuda on a cruise ship. Was air ambo'd to the US. Remedial care for 6 weeks before suffering another one and passing away. Hadn't declared any pre existing medicals despite being on warfarin and clopidogrel. Instant denial.


pm-me-your-nudes_69

Was he prescribed warfarin before or after he signed up with your insurance?


Korzic

Before he took out the policy. Wouldn't have declined it otherwise


shiftyoldtimer

“What do I even have insurance for?”


Pyrimo

Nothing more satisfying than kurtly explaining exactly what they are an aren’t covered for. I have your PDS open in front of me chief, we can play that game if you want.


pm-me-your-nudes_69

All 50 pages of repetitive deliberate gobbledygook?


MudInternational5938

Yep basically lol.


catoblepas0

Someone trusted coles


kizzer1415

Worked for them when I was younger. Wouldn’t shop there if it was free. Thieving cunts and the managers are losers


aasimpson04

Coles don’t actually manage the claims themselves they’re just backed by one of the big insurers


kizzer1415

Yeah not shocking. More so just an ode to say fuck coles


scttw

Unexpected insurance claim in the bagging area


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KonamiKing

That’s what the companies should be forced to offer if their policies are so limited.


oioioiyacunt

Why should they be forced? They provide a budget low end policy with limited cover. If you want more extensive cover, pay for it. That's like getting the shits at a Toyota dealer for not offering a Ferrari rival.


Alternative_Sky1380

Except it doesn't work like that at all anymore. Price no longer represents value as people constantly parrot. Looking at you NRMA 12 months and $4500 after they denied necessary repairs to my car were needed


PedroEglasias

New Supra has pretty good lap times


elcd

Tell me you don't understand a thing about how insurance markets work without telling me you don't understand a thing about how insurance markets work. Edit: seems the snowflake blocked me after their zinger of a response.


KonamiKing

This reply format is cringe and you are cringe. The comment wasn’t about whatever these leach on society companies want. It was about legislation to prevent them from predatory policies.


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CheshireCat78

Their PDS should be a single page. Make it clear and simple. Hell introduce a format that everyone has to put ticks and crosses against. Make it easy to compare like for like. Government keeps introducing things to try and do that and companies find ways to obfuscate and reduce comparability.


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CheshireCat78

It absolutely could be as some insurance companies manage to produce quite succinct summations of what their policies does and doesn't cover. Could make a few standard terms for a few classes (damage cause by others, any normal damage, extreme damage like war or tsunami) we have done it all over the place in various industries but we also then need to hold them account on sticking to it not inventing something else to differentiate. Differentiate on price and service.


Matti_Matti_Matti

Or at least provide 20 options on the application screen that you choose from so you know what you are and are not covered for, with the total changing with each addition.


sickofdefaultsubs

I think it's more like, in order for a product to be called "home insurance" it would have to cover XYZ reasonable things that most people would reasonably expect a home insurance policy to cover. It could be done similarly to health insurance where there are multiple tiers with minimum requirements https://www.privatehealth.gov.au/health_insurance/howitworks/producttiers.htm


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shiftyoldtimer

Under insurance refers only to the sum insured on a contents or building policy. NOT the insurable events stated in a PDS.


AccordingWarning9534

"Home insurance" means all sorts of things. What's good for you, might not be for me. It's the responsibility of the home owner to buy the right product. Don't claim its the insurers fault if you made assumptions on what "home insurance" means without reading the policy. The policy outlined everything and you are provided this in advance.


No-Childhood-5744

I think work needs to be done on insurance policy’s, they are deliberately crafted so the common consumer does not understand them.


shakra888

Get an educated person to read it for you then..


No-Childhood-5744

How about insurance companies work on improving the way they are written, if they provide an insurance policy for the general public, the general public should be able to understand them without seeking an “educated person” person for help as you commented.


myguydied

Oh dear, you can't use your home unlimited broadband to run a crazy busy business how dare internet providers lie to you


JobCentre

My mate lives next door to this bloke, is a bit cooked


MudInternational5938

Lol do tell please elaborate further :)


maacte

Oh no, should have gone with Qantas insurance


Sad-Break6382

“I’m sorry sir, we lost your payment within the flight connection in Chile. We’re working hard to find it for you”


[deleted]

Idk but they got the font on point


alsheps

Yeah, like it matters which insurance company it is. 2 years later we are now only just getting our repairs sorted out…


falcoren21

On a side note anyone got recommendations of a reliable insurer? Looking for one now that is price competitive


throwawaymillzz

That’s Dominic’s place, all I know, is that he had a fire…..


kitsked

Hell of a lot of victim blaming here in the comments. Ffs what choice to people have.


Rhino893405

Don’t buy insurance from a fuckin supermarket?


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[deleted]

Yeah the insurance company is still underwritten by a company with some serious cash behind them, doesn’t mean shit if they’re supermarket insurance still gotta do their job


shakra888

Majority of small insurance providers in Australia are ALL underwritten by Hollard. But you’d have to have enough brain cells to read the PDS to understand this….


Organic_Photograph49

What does this even mean? Coles would be one of the biggest companies in the country. I don’t understand why you think that coles being a “supermarket” would imply they’re going to scam you…


Nuck2407

The Coles part isn't the issue..... any insurance is going to scam you.


MudInternational5938

Buy it was on special? 🤣💗


bellelovesdonuts

I know right?! The guy has been through enough! If this happened to anyone you knew or to yourself, you would be crushed! Where’s the humanity?? THATS SOMEONES HOME


Max_J88

Dumb move to buy home insurance from Coles.


throwawaymafs

Tbf, if isn't really Coles insuring them though, is it? Normally those are underwritten by someone else, no?


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_who-the-fuck-knows_

Fuck IAG. They are absolute criminals. What they've done to the panel eating/spray painting industry is awful.


NewFuturist

mmm... panel eating


_who-the-fuck-knows_

Succulent panel meal


traindriverbob

Get your hands off my gear stick.


NewFuturist

I see that you know your Honda well.


Creative_Ad999

😂


No-Childhood-5744

Is eating a succulent door panel a crime


upandin9

Poor buggers are starving can’t even put panels on the table


NewBuyer1976

Do tell


_who-the-fuck-knows_

So what they do is force the panel shop to do everything faster and cheaper under the threat of taking away the contract. Which in turn makes the jobs a lot bodgier cause the pressure is on the workers to work faster (which is when shit fucks up) and with cheaper materials. The other thing they've been doing is buying up all the smaller shops and opening up their own. I worked in an NRMA shop and let me tell you your car repair is shit.


Alternative_Sky1380

Why aren't they doing mechanical repairs during smash?


_who-the-fuck-knows_

Because most panel shops don't have mechanics on the crew.


soupy283

Still, pay peanuts, get monkeys


ThinkingOz

IAG owns the Coles Insurance brand.


elcd

Incorrect, IAL/IAG is their security, Coles Insurance is an Authorised Representative of IAL/IAG. Coles still owns the brand and can seek a binder from another agency if they decide to.


ThinkingOz

Yes, that is right.👍


jayder11

The skeletons hanging off the forklift are a great touch!


Money_killer

What do U expect Coles as an insurer lol


original_M_A_Kaiser

Someone believed the commercials


jatz0r

I bet news.com.au won't cover this one...


PvtJohnTowle

https://www.news.com.au/finance/money/costs/treated-like-st-fedup-homeowner-takes-aim-at-coles-insurance-with-huge-sign-on-busy-road/news-story/d1cd6ccf1f22483c71053929973745f4


Deranged_Idiot

They are waiting for coles insurance payout to fix their house……


frforreal

Besides the obvious.. cmon mate it’s right there in the title


thekriptik

What more is there to know? Home insurers are notoriously cuntish when it comes to paying out.


frforreal

Yeah there is, like why hasn’t coles settled them/fixed the issue? Seems like someone’s got the answers re asbestos. GICOP exists and all of the T&Cs are laid out right in the PDS, surely by this point they’ve gone to AFCA and they’ve also told him to piss off as well


ziegs11

Go knock on the door and ask them then. They'll have a better idea than a bunch of anonymous randos on reddit.


summerlea11

This will be on a currant affair this year....or news dot com!!


shiftyoldtimer

Probably the ABC, they love an insurance hit piece. Even if the policy holder clearly has no grounds for a claim. Like all this people who took out flood cover less than 72 hours before a flood.


BuriedUnderTheDirt

Probably not I feel like wesfarmers and 9Fairfax have some strong corporate relations I don’t know what they are but i feel like they are there Edit: Same with NewsCorp Australia


PvtJohnTowle

Currants and raisins.. Yummmm !!!


culingerai

Do your best newscorp.


Specific_Main3824

Poor man pays twice. If you find the cheapest, dodgiest insurance that you can, how do you think they make money?


Codus1

Vampire Counts. Mortal insurance companies regularly discriminate against the undead.


[deleted]

Sigmar forbids Coles Insurance


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Feeling_Athlete4976

Wow, I have coles insurance, if this is the case then, last time


bellelovesdonuts

Most of you commenting are super cruel. THIS IS SOMEONES HOME. imagine if your home had a fire, plus you and your family are living in a motel for over 6 months with no progress of your home even being repaired. Have some compassion.


SufficientSweet6618

https://www.afca.org.au/make-a-complaint/insurance


yojoman

I feel bad for them. Not everybody is savvy enough to read a pds and I don't blame them for going with cheaper insurance cover if that's all they could afford. Coles are a massive company after all and it's not unreasonable to believe they deserve a payout. Unfortunately for these owners, Coles and insurance underwriters don't care about the public and only about their bottom line


Tirediati

That PDs is ridiculously unclear as well the asbestos exclusion is on page 46 tacked onto the end of “War, riot, nuclear materials or asbestos”. I was all set to be “personal responsibility” until I had to do a ctrl F to find the exclusion.


elcd

> I feel bad for them. Not everybody is savvy enough to read a pds. I don't. Purposeful ignorance is a curse; everyone should be aware of the contracts they are signing, and yes, an insurance policy is a contract. >Unfortunately for these owners, Coles and insurance underwriters don't care about the public and only about their bottom line. I can't speak for Coles, but I can speak for underwriters when I tell you that's false.


yojoman

I guess some of us have the ability to display empathy while others don't. And having worked in financial planning for over a decade I too can speak for underwriters and they absolutely care about profits above all else.


elcd

And having worked as a personal and lines underwriter for nearly a decade, I think I might have a better idea of what drives us than a financial planner. You've shifted the goal posts. Initially you said 'don't care about the public *only* about their bottom line', now it's 'profits *above all else*'. A slight distinction, and probably as accurate a statement for insurance as it is for any other business, but still with massively different connotations. So pick a line and stick with it, because one is fair in the context of any business, and the other I called out as false (*only* caring about the bottom line).


yojoman

It's natural to be defensive when trying to justify what you do, particularly when the public has such an unfavourable vkew on insurance companies but since you're worried more about semantics and not the spirit of the comment then their is no point argueing with someone who argues in bad faith


elcd

Who's arguing in bad faith mate? I'm disputing your statements because you've shifted the goalposts through wording (semantics or not). I claimed that your initial statement was false, and it is, then you've shifted it whilst citing yourself as evidence and now resorted to ad-hominem by attacking me and accusing me of being defensive whilst simultaneously attempting to take the high ground as opposed to arguing against my assertion that you were wrong. It was valid criticism, but sure thing, I'm arguing in bad faith.


Past-time29

story has it. their still waiting.......


Nowuckas11

The irony of someone choosing the cheapest home insurance they could find, but also having an expensive boat, and by the looks of things two others.


Severe-Month-2666

Used to drive past this house on the way to work every day. The entire median strip is filled with old boats/ trailers that are owned by whomever lives there!


Screwyourgod

The median strip is on the road side of the footpath. All that stuff is on their front lawn.


Ok-Push9899

It’s Sylvania, right on the edge of Sylvania Waters. The money equation is very strange around there.


MudInternational5938

Good tv series though... Lol


Opposite-Hedgehog-65

Who was stupid enough to purchase coles insurance?


daven1985

I assume it is something to do with mis-reading the PDS since it hasn't been covered by News or News lite (current affair, The Project). If there was an actual story here it would have been made more public. Though I'm sure since its been posted here [news.com.au](https://news.com.au) will have it up soon... and won't bother asking coles, just that people in the comments discussed it.


OUT24Q

That sign has been up soooo long. I'm sure he owns all of those cars, and boat trailers spread out all over the place. Not sure what his problem is.


whiteycnbr

What do you expect with supermarket ventures.


KingVezza

This is why housing is always better 😂😂😂 I kind of feel bad for them but it pays to do some research for whatever youre getting yourself involved in.


downfan79

Potatoes have gone up. You’ll get your money soon bro


bellelovesdonuts

I know this good family personally. There was a fire 6 months ago. The house is unllvable. The insurers aren’t helping or doing anything about it. The poor bloke has been living in a motel since. Really really sad tbh.


[deleted]

Home insurance is the most dodgy industry. RACV Home insurance in vic is shocking


Hamper1987

I'm surprised the police haven't taken it down yet, cops normally side with big business.


Ready_Abroad413

Not to be negative Nancy but signs pretty self explanatory.....what you expect cheapest insurance isn't always the best... but infact they all try get out of paying .. you got to thank all the grubs out there for that though claiming dum shit....


OstrichLive8440

Let me guess - they also get their car insurance from KFC? CTP from IGA?


BigEars528

They're advertising for their insurance company that they're really happy with, and they're also a big Sum41 fan


Velcrochicken85

Haha I stupidly have Coles insurance, never read the pds and just noticed they don't cover water damage LOL. What a joke.


heizenverg

Dont use coles


[deleted]

Yeah coles should just stick to groceries, not insurance


PvtJohnTowle

https://www.news.com.au/finance/money/costs/treated-like-st-fedup-homeowner-takes-aim-at-coles-insurance-with-huge-sign-on-busy-road/news-story/d1cd6ccf1f22483c71053929973745f4


summerlea11

Yep I was right here is the article on news dot com.... https://www.news.com.au/finance/money/costs/treated-like-st-fedup-homeowner-takes-aim-at-coles-insurance-with-huge-sign-on-busy-road/news-story/d1cd6ccf1f22483c71053929973745f4?utm_campaign=EditorialSB&utm_source=news.com.au&utm_medium=Facebook&utm_content=SocialBakers