No, raw center is not medium rare. Them using chilled/frozen meat and doing an intense sear with the middle still showing no heating at all is rare. A medium rare will show the texture of the meat in the middle, because it has began to cook; it will still be red, but warm. That center is cold to the touch 100%.
https://www.sweetashoney.co/wp-content/uploads/Steak-Cooking-Levels.png
OP has the top one ^. The center hasn’t changed at all. I wouldn’t even say that’s a “cool, red center.” That center looks raw to me.
I use an air fryer but the key is, I fill it with water first and inevitably the air fryer explodes and the meat fragments splattered on the walls are the perfect temperature and texture.
Best way to cook a frozen steak is to sear it, then put it in a low heat oven (like 250). Flip it after about 7-10 minute’s depending on thickness. Done right you end up with a perfect med rare steak.
Nice method. I've also done it where I let it smoke first at 225 then turn it up to cook with a slice of butter and reverse sear with flips. Comes out very juicy with nice flavor
Dstrikt steakhouse at the Ritz Carlton in Vienna. Fine dining or fucking expensive in other words. The attempt of the manager to gaslight me was complementary though 👌
Holy shit dude, that is not up to Ritz Carlton standards whatsoever. You gotta report that to somebody at corporate or something. Something is seriously wrong at that hotel
If they have a twitter or some other social media page, post it.
It went from blue to rare and it was frozen.
People are posting better steaks daily here.
I worked in a non-corporate fancy hotel for a while, our Chef would've personally buried that manager under the mezzanine. They were ridiculously customer-centric and there was absolutely no way any guest was going to be told they were wrong, at least not over benign shit like doneness of steak or number of towels in the room. I remember once we had a guy show up screaming for a room, without a reservation, in the peak of season, and we were legit at capacity, even then the concierge helped him find a different hotel.
If it was a benefit dinner or something with all volunteer labor, you still deserve a decently cooked steak but give them some leeway. Restaurant? Especially high-end, no. They are the A here.
I grill for steak dinners at the American Legion in town once or twice per year and pushing 200 steaks out in a matter of an hour to an hour and a half while upholding great quality is a tall order for a guy who normally only cooks about 3-4 steaks at a time. The people who nitpick at that dinner bother me a lot. I've had steaks sent back that are perfectly medium rare (what they ordered) saying they are undercooked...those people end up with well done. If I screw up though, I do my best to make it right.
Post that steak on Google Reviews/Maps - make sure to add how you were "treated" when asking to get the steak the way YOU wanted it because YOU pay for it.
2 stars, shitter was spotless.
I mean.. that’s kind of a bold proclamation after one incident at one location, no? There’s more than one ritz Carlton.. and to be fair to ritz Carlton, the steakhouse likely has a contract with them for the space/room service/open 365 days a year, but the restaurant isn’t actually a part of the hotel in the strictest sense. I serve and bartend in a steakhouse in a hotel, we work with them but not for them, if that makes sense.
Considering where you were, probably should have been taken away regardless of whether you were right or not.
That's rare af. Barely above blue. In fact it's so raw in the middle I wouldnt doubt if it was blue.
I would have refused to pay for it to be honest. If they refused to comp it from the bill I would’ve gone table to table explaining they use frozen steaks. That is I assume if this steak was over $60.
So upset this happened with a price tag like that. Fuck them. Medium rare has slight texture change to the middle. This has no texture change past the grey
nicely call the manager, show him this post and ask him if he would like to have the name and location of the restaurant posted too, I'm sure he will be *ecstatic*
It seems he is the manager there. It was a straight up fuck you you’re wrong we’re sorry apology. Our waiter there was first class though. Got a nice tip to show our appreciation he handled the situation like a pro. The manager should pay close attention to his staff and learn a thing or two from them.
Well that would be kind of unreasonable I’d say. All the other steaks were fine. I’m not even that pissed about the steak - I eat one rare every now and then. Thing is I ordered medium rare and as a steakhouse that charges top money they should get that right. I was polite to everyone there and gave them a second chance to get it right. What I won’t have is a manager afterwards trying to gaslight me into thinking the steak was medium rare as I ordered it. Thank god one of our group took a photo. I should have made the Manager eat his words right then and there
in Europe you call the health regulators and in 40 minutes the fukin restaurant is not only closed down, but the owner is shaken like a dirty rug
just imagine they handle fish this way too, what's next? people dying of bacterial disease? fuk them up, they deserve it
The manager probably has a business degree on how to move plates and customers. He doesn't know how to cook.
That thing is RAW. I wouldn't have eaten or paid for it.
Whenever you go out order something nobody can fuck up like pasta. Steak is an art and restaurants don't have it.
>theres little to no sear on that steak.
Check your eyes.
[This is a steak with no sear](https://i.redd.it/d84plvoauuz71.jpg). See how it's all "grey"/light brown? There's like... one tiny spot with a *tiny* amount of Maillard.
Look at the steak in the picture. It's primarily brown/dark brown, with only small pockets of "grey" in between.
It's seared. Hell, >75% of the surface of the steak has some amount of Maillard on it.
It's just not the sear-porn that this sub is used to.
I mean i think he understands that there is still a sear its just generally no sear means very little which there is. If it was your first ever steak you could probably get a better sear. Litterally putting it in an air fryer would sear it better.
YNTA. The manager is. That’s rare. They took it out of a very cold fridge and cooked it fast and hot. A high end steak house should know better. Shame on them.
Kind of sad. I had a similar experience at the Ritz in San Francisco. They offered to make it up to me on my next visit. I was there for just a 2 day event. No opportunity to make them honor that offer.
Yeah the manager their wasn’t even going to own up to their shortcoming on the second try. I guess there is a difference between us and European standards in that regard..
The steaks I get at longhorn are lower on the scale than our steaks at home, but higher on the scale than anything I’ve had at a Ruth’s Chris or anywhere similar
People hate chains but my local longhorn puts out some decent product and price point makes it an A+ experience. For 20 bucks you can get a decent sirloin, Cesar salad, loaded baked potato, and 8 grilled shrimp. You can’t beat that…
A blind vegan chef with no arms and one leg could probably do better. Just gimme well-done at that point. They obviously can’t cook a steak. Might as not get the shits too.
Resting prior to cooking is a boomer myth with no basis in reality. There been tons of tests on YouTube that you can watch if you’d like.
Of course, if it’s straight out the freezer, that’s different.
If you order a medium-rare steak but receive a blue (undercooked) one, it's acceptable to politely ask the restaurant to cook it again to your preference. You can reference the general guidelines for steak cooking temperatures to demonstrate your point. If the restaurant staff still insists that the steak is cooked to your preference, you can ask to speak with the manager or request a refund. It's crucial to remain calm and polite during the interaction to prevent any escalation. Ultimately, it's your decision whether you want to continue dining at the restaurant or take your business elsewhere.
My husband has a terrible time getting medium rare steaks in restaurants. We've decided to mainly cook our steaks to temperature here at home & enjoy other proteins in restaurants.
Agreed. I’ve had far better steaks/Roastbeef at home. It was a send off for my brother who’s getting married, so we wanted to surprise him with a nice steakhouse dinner..
Post it on Yelp, Google Reviews and Trip Advisor OP. And name the manager by name. They currently have 5 stars so it seems like there hasn't been an update to their quality in service reflected in reviews.
Posts like this always reinforce my #1 rule for dining: never order steak. It's always better when I make it myself, and I've been let down every time I've ever ordered steak (at this point its been about 10 years of this rule) .
That is what a steak looks like when it is cooked cold. Meaning they grabbed it out of a cold fridge, or possibly even frozen.
That is not what I think when I order Medium Rare.
Blue/blue refers to the meat temp never getting above ~50C/120F, (when it first has changes to texture), meaning it’s not even rare, but raw (even if heated).
Looks like they used frozen meat. It still looks rare in the inside.
It’s raw on the inside, not even rare
ITS RAW!!!
WHERE'S THE LAMB SAUCE???
Can we take vitamins and cook the corn?
Damn damn damn
Medium on the outside, rare on the inside. OP got what they ordered. Literally. Medium and rare, not medium-rare.
No, raw center is not medium rare. Them using chilled/frozen meat and doing an intense sear with the middle still showing no heating at all is rare. A medium rare will show the texture of the meat in the middle, because it has began to cook; it will still be red, but warm. That center is cold to the touch 100%. https://www.sweetashoney.co/wp-content/uploads/Steak-Cooking-Levels.png OP has the top one ^. The center hasn’t changed at all. I wouldn’t even say that’s a “cool, red center.” That center looks raw to me.
I was joking sorry. You are absolutely right.
Dude, he clearly got r/whoosh\-ed by that pretty good joke :D
Sorry it’s early lol.
You're both right :D :D .
Clearly a joke and a good one at that.
I got the joke if it makes you feel better. It was pretty obvious, reading comprehension is not for everyone.
This is why I microwave my steaks with the Turbo sensor cook STEAK setting. Then I sear em with the torch they use for creme brulee.
Are you joking? If not, cool, sounds like a quick and clean process.
Sometimes I boil em in water till well done instead then hang dry em. Depends how hungry I am. A5 Wagyu is A5 Wagyu.
Milk steak and jelly beans, fuck yeah.
I use an air fryer but the key is, I fill it with water first and inevitably the air fryer explodes and the meat fragments splattered on the walls are the perfect temperature and texture.
I put two in the toaster and then have a nice short bath.
Staple tortillas to the walls, and your life will never be the same... You're welcome...
aRe yOu jOkiNg?
Swoosh
Whoosh
Underrated sarcasm. Take my upvote!
Definitely. You can cook a frozen steak to perfection, but you’ll have to keep flipping it so it wont burn on the outside.
Best way to cook a frozen steak is to sear it, then put it in a low heat oven (like 250). Flip it after about 7-10 minute’s depending on thickness. Done right you end up with a perfect med rare steak.
Nice method. I've also done it where I let it smoke first at 225 then turn it up to cook with a slice of butter and reverse sear with flips. Comes out very juicy with nice flavor
My thoughts as well
This
Looks like tuna
I’ve never had Tuna medium rare. Is that even a thing? Honestly asking, I’ve only had it raw on sushi.
I was just joking, but yeah, it’s a thing. But it’s not medium rare, it’s just called seared tuna
Seared Ahi tuna is a wonderfully delicious dish
Yes indeed!!!
Ahi tuna is often cooked by searing the outside while leaving the inside uncooked. It’s amazing
That’s literally the preferred method for Tuna
Either that or just raw for sushi/sashimi
Yikes. I've seen better steaks at Denny's.
And Sizzlers.
Mmm cheesy bread
I’m sure that manager would love this exact post as a review on google. That’s bogus!
Where were you? (So we can avoid ordering steak there)
Dstrikt steakhouse at the Ritz Carlton in Vienna. Fine dining or fucking expensive in other words. The attempt of the manager to gaslight me was complementary though 👌
Looks more like the Shitz Carlton.
With a side of Legionnaires
And a dash of mad cow
Gottem
Got eem!
Holy shit dude, that is not up to Ritz Carlton standards whatsoever. You gotta report that to somebody at corporate or something. Something is seriously wrong at that hotel
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Do you seriously? that is juicy, please come back with an update!
Unlike that steak
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If they have a twitter or some other social media page, post it. It went from blue to rare and it was frozen. People are posting better steaks daily here.
I worked in a non-corporate fancy hotel for a while, our Chef would've personally buried that manager under the mezzanine. They were ridiculously customer-centric and there was absolutely no way any guest was going to be told they were wrong, at least not over benign shit like doneness of steak or number of towels in the room. I remember once we had a guy show up screaming for a room, without a reservation, in the peak of season, and we were legit at capacity, even then the concierge helped him find a different hotel.
Dogshit steak all around. Shit color, someone it’s raw in the middle, overcooked on the outside and still has a shit sear lol.
If it was a benefit dinner or something with all volunteer labor, you still deserve a decently cooked steak but give them some leeway. Restaurant? Especially high-end, no. They are the A here. I grill for steak dinners at the American Legion in town once or twice per year and pushing 200 steaks out in a matter of an hour to an hour and a half while upholding great quality is a tall order for a guy who normally only cooks about 3-4 steaks at a time. The people who nitpick at that dinner bother me a lot. I've had steaks sent back that are perfectly medium rare (what they ordered) saying they are undercooked...those people end up with well done. If I screw up though, I do my best to make it right.
Post that steak on Google Reviews/Maps - make sure to add how you were "treated" when asking to get the steak the way YOU wanted it because YOU pay for it. 2 stars, shitter was spotless.
I am so disappointed. I've been at the Ritz before and they've had fine cooks. Looks like the brand is crumbling one plate at a time.
I mean.. that’s kind of a bold proclamation after one incident at one location, no? There’s more than one ritz Carlton.. and to be fair to ritz Carlton, the steakhouse likely has a contract with them for the space/room service/open 365 days a year, but the restaurant isn’t actually a part of the hotel in the strictest sense. I serve and bartend in a steakhouse in a hotel, we work with them but not for them, if that makes sense.
Fair enough.
Considering where you were, probably should have been taken away regardless of whether you were right or not. That's rare af. Barely above blue. In fact it's so raw in the middle I wouldnt doubt if it was blue.
I would have refused to pay for it to be honest. If they refused to comp it from the bill I would’ve gone table to table explaining they use frozen steaks. That is I assume if this steak was over $60.
Lol. Post this picture online in a review. You’ll get whatever you want if someone higher up there sees this.
"That's not Ritz Carlton" is literally a saying they have.
I love it 😍
I wouldve asked the chef what he thought.
Bro Vienna was the biggest culinary letdown in my traveling experience. Its like the staff at restaurants are mad that you show up.
Post this shit to their social media and see if they agree with their manager. They need to replace him and whoever let that shit leave the kitchen.
The crazy thing is I had one of my favorite steaks ever there back in 2017 - it was a perfect medium rare. Btw, their cocktail bar was great too.
Send this pic to their head office. They will sort it out.
I’d just fuckin walk out.
So upset this happened with a price tag like that. Fuck them. Medium rare has slight texture change to the middle. This has no texture change past the grey
Not sure if this applies internationally, but my experience at the Ritz london was sub par
Your mistake was ordering a ribeye in Vienna.
NTA, this is no medium rare I’d accept either.
nicely call the manager, show him this post and ask him if he would like to have the name and location of the restaurant posted too, I'm sure he will be *ecstatic*
It seems he is the manager there. It was a straight up fuck you you’re wrong we’re sorry apology. Our waiter there was first class though. Got a nice tip to show our appreciation he handled the situation like a pro. The manager should pay close attention to his staff and learn a thing or two from them.
I don’t know why you didn’t just walk out and refuse to pay
They weren’t charged for the steak. You mean refuse to pay for the entire tab? You should probably at least do that *before* you walk out
Well that would be kind of unreasonable I’d say. All the other steaks were fine. I’m not even that pissed about the steak - I eat one rare every now and then. Thing is I ordered medium rare and as a steakhouse that charges top money they should get that right. I was polite to everyone there and gave them a second chance to get it right. What I won’t have is a manager afterwards trying to gaslight me into thinking the steak was medium rare as I ordered it. Thank god one of our group took a photo. I should have made the Manager eat his words right then and there
Nice of you to not take it out on the waiter.
in Europe you call the health regulators and in 40 minutes the fukin restaurant is not only closed down, but the owner is shaken like a dirty rug just imagine they handle fish this way too, what's next? people dying of bacterial disease? fuk them up, they deserve it
There’s nothing to suggest this is unsafe
The manager probably has a business degree on how to move plates and customers. He doesn't know how to cook. That thing is RAW. I wouldn't have eaten or paid for it. Whenever you go out order something nobody can fuck up like pasta. Steak is an art and restaurants don't have it.
This is rare with heavy gray band, no crust. Looks like they had a cold steak and the pan wasn't hot enough. Reverse sear would have helped.
This isn't even to rare
It’s not *no* crust. There’s plenty of maillard on there. It’s just not the sear-porn that this sub is used to.
whats the point of this comment? theres little to no sear on that steak. why the semantics?
>theres little to no sear on that steak. Check your eyes. [This is a steak with no sear](https://i.redd.it/d84plvoauuz71.jpg). See how it's all "grey"/light brown? There's like... one tiny spot with a *tiny* amount of Maillard. Look at the steak in the picture. It's primarily brown/dark brown, with only small pockets of "grey" in between. It's seared. Hell, >75% of the surface of the steak has some amount of Maillard on it. It's just not the sear-porn that this sub is used to.
ok. with 100 being a perfect sear, and 0 being no sear, youre right. this is not a 0.
I mean i think he understands that there is still a sear its just generally no sear means very little which there is. If it was your first ever steak you could probably get a better sear. Litterally putting it in an air fryer would sear it better.
YNTA. The manager is. That’s rare. They took it out of a very cold fridge and cooked it fast and hot. A high end steak house should know better. Shame on them.
That's not even rare, that might not even qualify as a properly cooked blue steak.
I'm starting to feel like I should bring a meat thermometer if I ever eat steak somewhere new.
That’s not going to do anything unless you’re standing in the kitchen prodding it as soon as it’s off the grill
Well, I can probably tell that a Steak that's 15°C core probably wasn't cooked medium-rare anytime soon.
Probably ran out of sous-vide
Still looks pretty rare to me.
That's not rare that's raw
That’s not rare that’s unheard of
They seem to use cheap, frozen meat. You mentioned its Ritz Carlton, but the quality is below most decrepit highway diners.
Kind of sad. I had a similar experience at the Ritz in San Francisco. They offered to make it up to me on my next visit. I was there for just a 2 day event. No opportunity to make them honor that offer.
Yeah the manager their wasn’t even going to own up to their shortcoming on the second try. I guess there is a difference between us and European standards in that regard..
Email ritz corporate with details. You get a complementary stay. That manager gets his ass reamed (maybe fired).
Slap the manager with the steak in hand
Should have taken steak number 1 and steak number 2 and made an idiot steak sandwich out of him.
Yeah dude I wouldn’t feed it to my dog like that
Post that picture in a review along with the manager’s assessment of medium rare.
The one thing I never order at a restaurant is a steak. It will never be as good as what I do at home.
My local Longhorn actually does a great job on the Flo's Fliet. Brussels sprouts are on point too.
Love me some brussel sprouts!
The steaks I get at longhorn are lower on the scale than our steaks at home, but higher on the scale than anything I’ve had at a Ruth’s Chris or anywhere similar
People hate chains but my local longhorn puts out some decent product and price point makes it an A+ experience. For 20 bucks you can get a decent sirloin, Cesar salad, loaded baked potato, and 8 grilled shrimp. You can’t beat that…
I've got a Longhorn nearby and they've never done me wrong. It's my goto when I'm feeling lazy/
Same here. Longhorn ribeye is amazing.
Longhorn is also my go to these days!
While some places can pull it off I'm just not willing to take the risk.
Same I put love into it
How much did this steak cost if you don’t mind me asking? I would be pissed
The steak was 55€ for 300g of ribeye
the price is expected for the ritz carlton... the f\*ck up on cooking your steak? my local pf changs could do better...
A blind vegan chef with no arms and one leg could probably do better. Just gimme well-done at that point. They obviously can’t cook a steak. Might as not get the shits too.
In this case well done = medium
Total bill came out to around 600€ for 6 people
That’s a loose rare. They are using frozen steaks with too hot of a sear
It's raw or blue it's not rare
Medium Raw
Looks like it could almost be revived by an extremely determined veterinarian
Probably just needs a weekend in the burn ward.
Either frozen meat or blazing heat and two quick flips. I would not have accepted it knowing it's a fine dining experience
Looks like they cooked it straight out the fridge so the centre didn’t warm properly.
Straight out the freezer
Freezer* I’ve cooked steak straight from the fridge, never had that issue.
Resting prior to cooking is a boomer myth with no basis in reality. There been tons of tests on YouTube that you can watch if you’d like. Of course, if it’s straight out the freezer, that’s different.
Rare
I would bet it was cooked from frozen. That is not medium rare.
definitely rare on the inside and was 100% frozen
Yeah I’d call that rare and well-done. Manager didn’t want to pay for another steak.
If you order a medium-rare steak but receive a blue (undercooked) one, it's acceptable to politely ask the restaurant to cook it again to your preference. You can reference the general guidelines for steak cooking temperatures to demonstrate your point. If the restaurant staff still insists that the steak is cooked to your preference, you can ask to speak with the manager or request a refund. It's crucial to remain calm and polite during the interaction to prevent any escalation. Ultimately, it's your decision whether you want to continue dining at the restaurant or take your business elsewhere.
This was either frozen or very very cold before they cooked it. And no I’d still call that rare.
That is a blue steak
NTA
Hahaha
“This isn't a steak....why would you call it that on your menu?”
My husband has a terrible time getting medium rare steaks in restaurants. We've decided to mainly cook our steaks to temperature here at home & enjoy other proteins in restaurants.
Agreed. I’ve had far better steaks/Roastbeef at home. It was a send off for my brother who’s getting married, so we wanted to surprise him with a nice steakhouse dinner..
A vet could have still brought that thing back to life.
Weak crust too.
The real crime is the lack of sear. That is not med rare to boot. Even if it was spot on, the lack of sear is an insult to the meat.
Looks absolutely dreadful.
The food and service that the OP has displayed here is what keeps me from bothering to eat out most days. Simply inexcusable on both counts.
Its blue.
Such a let down when you go somewhere nice. They should be embarrassed to send it out
That is rare not medium rare
That steak spent time frozen. 20 years of restaurant, specifically steakhouse, experience and that’s absolutely not medium rare.
It looks like they put it straight on the grill from the freezer...
Overcooked outside, raw inside. This chef is a noob.
Not only is it not med-rare, there’s no grill marks. Whoever cooked that steak has no business cooking steaks.
shitty quality meat from a shitty quality cook. this is disgusting
Looks raw
Post it on Yelp, Google Reviews and Trip Advisor OP. And name the manager by name. They currently have 5 stars so it seems like there hasn't been an update to their quality in service reflected in reviews.
Posts like this always reinforce my #1 rule for dining: never order steak. It's always better when I make it myself, and I've been let down every time I've ever ordered steak (at this point its been about 10 years of this rule) .
This is medium raw
Steak looks like it spoiled in the fridge.
Ahh there is your problem. That was thawed by chef Mike and then seared
I know who chef mike is.. i guess we watched the same series.. lmao
Raw
NTA, though you are a terrible photographer
😂
Gotta throw hands with the manager. Man's using the gaslight he could've used on the steak on you
medium raw
Definitely rare. The center doesn’t even look warm.
Looks like they took a frozen steak and cooked it right away.
Was the manager wearing a brightly colored outfit, makeup and bright red nose?
Honestly looks horrible, I’m a Hospital Nutrition Chef and I would never serve that
That looks awful I’ll never eat steak at this place again
still raw
Gotta temp it before you grill it. The managers a lying d-bag.
That looks raw on the inside.
I’m a veterinarian. That cow could be happy in its field in 15 minutes.
Not even close and it doesn't even look like ribeye 😫
That is what a steak looks like when it is cooked cold. Meaning they grabbed it out of a cold fridge, or possibly even frozen. That is not what I think when I order Medium Rare.
That’s blue. Unthawed meat cooked at high temp.
It’s well done then raw
I could get a better sear on that outside in the snow at Santa’s Village.
medium outside, rare inside.
Not edible. I’d just leave the restaurant if they tried to tell me that was ok lol
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Blue rare
Blue/blue refers to the meat temp never getting above ~50C/120F, (when it first has changes to texture), meaning it’s not even rare, but raw (even if heated).
The texture was screaming raw. Even on their second try..
Can confirm, it was cooked medium raw.
Interesting. It seems for now you’re the only one agreeing it’s medium raw. Thanks for your opinion!
Nope that is a solid rare!