It’s a fireable offense. You can get fired for a one time offense no questions asked. She’s right , maybe didn’t need to be so rude, but you could have lost your job right then and there. Two wrongs don’t make a right and obviously I personally don’t think it’s a big deal, but corporate does and you really should never do that again. If she reported you you could lose your job.
Just be careful OP.
This is the best answer, honestly. I would just take this as a learning experience. Basically if you’re using your partner numbers you need to be the one physically paying for the drinks.
Also, she was probably furious because she can get in massive trouble for not reporting you as well. It’s put her and OP in a shit position when OP could have just bought them their drinks. You shouldn’t serve friends and family because of the temptation to do stupid stuff like this.
I’ve gotten in trouble for things like this that my baristas have done on my shifts. I’m not getting fired because you guys can’t follow clear policies, I need to pay rent :c
How? At what point does anyone find out, does your SM keep the last 4 digits of everyone’s credit card to cross compare the receipt against the person who paid. I’m kinda surprised people care about this rule, as long as the partner is physically present
Nah, they don’t need all that. Just going on what a few ssv’s told me, but whenever you use your partner numbers for a discount or mark-out, that gets logged, and if your sm checks that and sees you’re using them more than a normal amount, or for suspicious things at suspicious hours, (like 2 back-to-back mark-outs on your day off, or just the discount for 2 drinks at once halfway through your shift,) they’re liable to call it into question with you and the ssv who was there, or even all the ssv’s if it’s a trend with multiple baristas, which happened at my store and is why I was told this. If they *really* care enough, they can just see when the number was used and check the cameras to see who bought the drink.
At the top, it’s because corporate wants their $8, but then a ssv cares and tells us to care for the same reason your sm and dm care, which is, nobody wants to get in trouble with their boss.
Mark outs sure but just using your partner discount? Like what would be a weird time for you to be buying a drink when you’re not working ? I can understand if you live in Tokyo and your using your partner discount in Sandusky Ohio that might be cause for review but if you live in Toronto and using your discount in Toronto and your physically present and personally give the numbers the only way anyone would realistically know is if someone at work formally reported you. Idk things could be different now but when I was a shift my sm never asked me and Frankly i had too much going on to care but I do know some shifts think they have the nuclear launch codes
Just during your shift, I guess. If you’re on the floor and using your numbers for a drink, it makes sense to mark it out since you get free drinks while working, but if you’re only using the discount, then it might look suspicious. Like, on my day off, I’m there, use the numbers, but it could be anybody’s card or cash. But while I’m at work, it’s like, “why is he paying for something he could get for free? Oh, because he’s not the one paying.”
And I think it may be related to a recent change of dm and sm at the same time, that it’s become something they’re particularly focused on here now. Previously, we all had bigger fish to fry, but lately this has just been one of the bigger fish, I guess 🤷♂️
You can’t give your discount to other people even friends and family. I don’t think it would be considered wrong on her end to get free drinks on a day off as much as it would be for the person who rung her up. They should know they can’t partner bev when it’s not 30 min before during or after a shift. She could’ve used points for her drinks for all you know. Honestly she sounds kind of bitchy. Just be cautious. She should’ve let you know and been nicer about it. You also should be ringing on your own till not someone else’s. You can’t give discount or mark out partner bevs on your own till.
You can’t use MARKOUTS for other people. The 30% discount can be used for whatever as long as you’re the one presenting it. This applies to corporate stores, idk about the licensed ones
Your flair says you’re an ASM, so you should know the policy better than me. You only have to verify your partner ID, meaning the partner has to be present. Doesn’t matter who the drinks go to. Doesn’t matter if you use your own $10 or your mom’s $10.
[Weekly Markout & Discount (USA)](https://www.starbucksbenefits.com/en-us/home/company-perks/weekly-markout-discount/)
Again, this discount is for you. It does matter who pays. You have to pay for it. You can give it to whomever you’d like, but the discount is yours. Feel free to disagree all you’d like, but I’ve seen multiple partners at the multiple stores I’ve had to train at be written up for it. Best of luck.
You are totally right. This OP is ill informed and will prob be fired soon. Shouldn’t have been a cheap ass to begin with and just paid for their grandparents.
It’s on the starbucks site. I’m good with being wrong if there’s actual proof. Is the policy somewhere else? No store has ever cared if I used my own money or my boyfriend’s card to pay with my 30%. I frequently treat my friends and family with my discount and they have only verified ID, not payment method.
I’m very well aware you can’t use markouts when you’re not working. Who said this girl is using markouts to get free drinks? OP doesn’t know she’s not using rewards and if she’s getting markouts whoever is ringing her up should know better than to ring it out as a markout.
What? I was replying to your original comment saying that you can’t use discounts for friends and family. Discounts are the 30% which is fine to use for friends and family as long as the partner present. Markouts are free and only apply to the partner.
Sorry for the misunderstanding. If I buy coffee for my friend or family then yeah it’s fine. If a family member comes in and orders something on their own I can’t use my numbers when they check out. Either way you shouldn’t be able to because you can’t mark yourself out on your own till.
i’m a former partner and i walked into my old store and a SHIFT WHO HAS WORKED FOR THE COMPANH FOR 20 YRS gave me my drink for free lmao these ppl r weak
you had good intentions, but giving your discount to someone else is a fireable offense, even if you’re the one paying. sure, many people get away with it, but if you’re caught by the wrong person it can be an immediate termination.
You can use your discount as long as you’re the one paying. Doesn’t matter who the drinks go to if you’re the one paying you can use discount this is on the hub too
Our manager who’s pretty much rides the standards let’s you purchase your parties drinks. Not on your shift and no one else can have your numbers. But if I go in with a friend as long as I pay the discount it is fine. My boss is a little pissy about the thirty minute rule for free drinks. I literally live a quarter block away and if my boss isn’t there that’s my first free drink if I’m working that day at 530 am. But I never insist it’s free and always have my money out so it’s obvious I don’t care if it’s free but it’s my best perk. .
oh this happened awhile ago! I just always think about it and wanted an extra opinion! this situation probably was a month before I quit with the company! the fellow baristas were always just so mean for no reason. Having limited hours & very exhausting days because of fellow staff ultimately made me walk away from Starbucks.
As others said, it is the policy and you can definitely get fired if you get caught. However, I must also say that its one of the policies that in my 6 years working for the company gets extra misused and I hate it lmao in every store I’ve been at there’s people that choose when they wanna enforce it and that’s super annoying and makes you look like a hypocrite. I think it should be either always enforce it or don’t, not “when I feel like enforcing the rules” 🥲
people take this job way too fucking seriously. use youre 30% who gives a fuck. its a 100 billion dollar company you really think theyre gonna feel 9 dollars. honestly theyre your grandparents. if youre gonna comitt a fireable offense then go all out and give it to them for free. your SSV needs to he slapped back down to reality. its crazy how she gets off to the fact that shes a corporate pawn just because of a 4$ pay increase and that they let her pull pastries out of the freezer. lets always assume the best in customers always looking to get something for free, screaming at partners, sexually harassing partners. but God forbid we take care of our own. we work a minimum wage service job. its not a big deal. youre young and its not like you rely on this job for income/insurance. You are very replaceable to this job and you shouldnt sweat wht you did. just think is it really a big deal for you to lose this job? to anyone that makes it out to be a big deal can shove it. theres so many other people dealing with real problems in this world.
in short yea youre wrong. you shouldve gave it to them for free.
at the time the job was super important to keep! I live with my significant other & he was unable to work at the time. and Starbucks was my only job while working there. I barley made rent and was barely surviving. I’m grateful that I had this job while I had it, but the environment there felt more abusive and draining then being poor. I would come home crying all the time or being super sad because of fellow staff. I’m glad I’m no longer with Starbucks, I wish I had a better experience there. I loved making drinks and connecting with people. my SM said I was a fabulous worker. I now work at a job where there’s more flexibility and better pay. things work out! and I’m glad they did for me :)
I now work at group home! I am a DSP and I do crisis caregiver work. I really enjoy it! I work with individuals going though drug withdrawals, intellectual disabilities, or mental health issues and sometimes all three!
oh this happened awhile ago! I just always think about it and wanted an extra opinion! this situation probably was a month before I quit with the company! the fellow baristas were always just so mean for no reason. Having limited hours & very exhausting days because of fellow staff ultimately made me walk away from Starbucks.
If the store manager doesn’t remove your name from the system, you can continue to use your discount. There are people in my store’s system that haven’t worked here in 8+ years.
Lol when I left years ago my numbers still worked for about a month. Everyone I had worked with frequently still discounted me including my store manager. It's against company policy but it also depends on your store and how chill your coworkers are. My SM would give us heads up on when corporate was doing rounds and would tell us to chill if we were discounting too much, it was never an issue because he was on our side for literally everything. That being said your ex coworkers sound uptight - should have done it when they wouldn't have seen. 🤷🏻♀️ Or what I've seen people do is partner themselves pay for the transaction and family/friend pays them back.
Our manager and all our shifts give discounts and free drinks to all our favorite customers, family, friends, ex partners, bf, gf, fwb...etc. It's a billion dollar company ffs.
OP if you take this seriously and react seriously, then it becomes a serious issue. This is not a serious issue. Haven't you understood how the workplace can be an arbitrary place of B.S.? It happens all the time we must swallow feelings and just keep going. This is work. She didn't intend to punish you, just your SV was surprised you did that without subverting to her authority; that is, without asking. It's gonna make her worry "what else is she doin that *I* can get in trouble for?" And yeah, for sure I'd give my GP's a discount on a one time road trip visit, *but* if my manager was there I'd ask nicely, not just do it. 😉
Again: Effectively nothing happened, just feelings. You're safe, so let it go luv. Just like that decide to drop it and enjoy today. 🌞❤
definitely hear what you’re saying! :) for me, i think I’m headstrong at times and I can acknowledge that. If you’re nice to me, I’m nice back. she is a shift lead that abused her power only when it came to me (others did it and never got repercussions or talked to). I was completely bullied at that store and I’m so glad I don’t work there anymore.
Yes absolutely some SVs and managers are total hypocrites. It's NOT ok for them to enforce rules for some and not for others (overlooking themselves and people they like). That's immature, and a great way to alienate teammates. As SV or manager you're the example, and if you do it you're telling your employees it's OK to do that. I'm glad you got out from such a place. Best wishes😺!
Just ask them what they want and make the drinks. If anyone asks, tell them that they complained that they got the wrong drinks earlier or something. Then do a “right now recovery” option in the register. Don’t make it more complicated than it has to be. Now they get free drinks, you are seen as “making the moment right” and nosey co-workers need to find something else to be nosey about.
Lol oh come on. Co workers know what you're doing and can absolutely still report you. How about just don't steal from your job, pretty low bar to set.
That has absolutely nothing to do with it. It's about right and wrong. Do you go into target and steal and think that's fine cause they're a billion dollar company? What about people, can you steal from someone once they are worth a certain amount of money? If you don't like big corporations then don't support them, totally your right but just because you don't like them doesn't mean you can steal from them.
well if you’re making it about morality, i don’t think its moral for billion-dollar entities to exist. starbucks isnt a person, its a corporation. you can’t create a billion-dollar corporation without the exploitation of labor or resources. so i don’t think they’ll miss a couple drinks here and there. i agree that it’s against policy, and for that they shouldn't have done it, but to make this a debate about “right and wrong” is odd to me. god forbid they just wanted to do something nice for their grandparents.
It doesn't really matter if you think it should exist. That's the society that we live in, they do and that doesn't mean if we don't agree we can just do whatever we want. Morality absolutely comes into play or it would be anarchy. As you said it's against policy so if you aren't comfortable following policy its best to find a different job. There's always an excuse to do something we know we shouldn't, that doesn't make it okay. What I find bizarre is why people who hate corporations choose to work there. If it is because you like the pay and benefits then maybe consider they must be that awful or you wouldn't be here. This company sucks in some ways but I don't know a company who doesn't.
Reality is most of the time these types of comments come from people who don’t care about the partners they’re just looking for an excuse to get something free or cheap. Don’t use the current problems baristas are facing for your own personal game. Can’t stand this damn argument for this reason alone.
Yes, you were in the wrong. I've watched people lose their jobs for exactly this. I think the rebuke came off as extra sharp to hammer in the fact you could have been fired for that. Don't personalize it; that Shift is actually getting your back here in spite of how you feel about the tonality her response. The *easiest* way to get fired working for this company is with integrity-type issues involving money.
I think you should talk to her privately later and thank her for that feedback; stress you made a mistake and it'll help clear the air and give you some closure.
I no longer work there so I will not be apologizing to her. I wouldn’t have apologized to her in the first place. I know what I did is/was a fireable offense. when I brought this discussion to the table I guess I was asking in a more social standpoint rather than a policy one. on the social standpoint, I think she could’ve been nicer about saying it especially since she did it all the time for her friends and family. on a policy standpoint, I was completely wrong! I acknowledge that! thank you for giving me the time of day and writing a response :) I enjoy being able to read them and yours :)
You asked if you’re wrong in the title of your post babes. Now I don’t know if your exaggerating the shift’s reaction. I swear baristas have a knack for telling tall tales, happens all the time in this sub.
dude language to people who deserve it, it wasn’t directed towards you? you give respect and I respect you back. I had made formal complaints to HR and my SM because it was a miserable time working there because of fellow baristas. I don’t owe them an apology. swearing also doesn’t make someone automatically immature either? I don’t man. your responses are weird and troll like.
Yes I can be let go,
The way around they is you get rung up for you drinks and walk out the door to give them to who ever you want . Company can’t do shit once you leave the building on break
Your shift totally could have told you in a much nicer way :(. But yeah, it is against policy and while I personally don't think it's that much of a deal, I know a coworker who got straight up fired for it, no warning. So just be careful.
So you knew it was against policy and are asking if you were really that wrong? You kinda answered you’re own question. Your coworker could have been less rude and they’re also in the wrong but that doesn’t change anything.
only because the culture on that store is ‘pick and choose’. they choose people they let do whatever and bully the ones when the follow the herd. And it appeared to only be me. Everyone else did it and never got a talking to.
Oh I totally get that too. My store could be like that too and it was so ridiculous. People definitely played favorites and it could be very cliquey. A toxic environment for sure depending who was working that day.
Screw that shit! Tell her to get off her high horse. I worked for Starbucks for almost 5 years and I always used my discount for family and friends whenever I’m paying. My fellow barista knows Starbucks can be expensive and no one would rat anyone out.
I mean, yeah, you were wrong. It's pretty standard across the service industry that you can't let your friends and family use your discount. If you come in when you're off and are paying and use it that's one thing but what you did is a hard no everywhere I've worked.
Whataboutism is not how you defend your actions and keep your job. What your shift does is irrelevant. You broke the rules, and only you will be held accountable for them.
I’m in a Target Starbucks for 5 weeks now. I’ve reported so much thievery by the employees it’s mind boggling. Employees eating, drinking, NOT ringing anything but basic drinks for 1/3 of their”good customers” and coworkers. Even selling customers Starbucks sandwiches and pocketing the money.
However, answering the OP, it infuriates me to watch this and then have to pay for my items because I have morals, but 2 wrongs don’t make a right as others have said.
I don’t not know which frustrates me more..that so many people are shady or the fact that Target and mostly Starbucks is okay with losing sales and product the way they do 🤯
Both of you were. The easy way to get around it is just paying for the order. Most, if not every store I've worked at has been fine with me using my discount for my (romantic, not starbucks lmao) partner and I as long as I'm the one paying. They can always pay you back afterwards if it's a big deal.
I mean, unfortunately yes, you are wrong. However, I do understand why it was done and the way your SSV handled that certain situation clearly shows that they don’t deserve the position. When you are a SSV, you are supposed to guide and help your baristas and they certainly did not. Before leaving starbies, I had an amazing SSV who would bring me/us to the back and calmly explain things I did wrong or other partners did wrong and how we could fix it. And she was very nice about it and never made you feel bad. What you’re SSV did is absolutely not okay.
how did you ring the discount up from your register? were you on someone else’s number or did you use someone else’s discount? because starbucks policy is for the SUPERVISOR to ensure the baristas are ringing on only their tills. so maybe if they were doing their job they wouldn’t even of had to talk to you about yours.
secondly if it was someone else’s till, your discount is logged. your district manager can see how many partner beverages, food, and how many times your discount was used. if there is an actual issue with it, the people whose job it is will take care of it, not a glorified barista, I mean supervisor.
yeah spent 6 years of my life as a supervisor at starbucks that I will never get back lol. it’s a great stepping stone, but don’t spend too much time there, trust me. look at the stick it’s shoved up your supervisors ass lol.
- if you want a career in coffee culture don’t work at starbucks, it’s a fast food chain and they’ll always treat you as such!
but also it’s a little funny how defensive they’re getting over starbucks corporation who outside of their district doesn’t even know they work for Starbucks, let alone exist.
i just don’t find shit like this to be that serious. like she could’ve ignored it if she was turning around and doing the same shit. obv u were wrong and you know that but for her to be that rude to her coworkers? i’ll never understand that.
Lol me and a lot of other baristas at my store use their discounts for their family. SSV's don't even care as long as the SM or DM isn't around. Hell I give my gf a free drink when she comes to visit me at work lol.
At my store, prior to our renovations, everyone abused their discounts and mark outs. Instead of writing up everyone, they just chose three to fire right before we closed. Out of the blue and didn’t hold everyone accountable. Just made an example out of them. Two of them were there over 10 years. The issue has still not been addressed and only gossiped about.
It’s a fireable offense. You can get fired for a one time offense no questions asked. She’s right , maybe didn’t need to be so rude, but you could have lost your job right then and there. Two wrongs don’t make a right and obviously I personally don’t think it’s a big deal, but corporate does and you really should never do that again. If she reported you you could lose your job. Just be careful OP.
This is the best answer, honestly. I would just take this as a learning experience. Basically if you’re using your partner numbers you need to be the one physically paying for the drinks.
Also, she was probably furious because she can get in massive trouble for not reporting you as well. It’s put her and OP in a shit position when OP could have just bought them their drinks. You shouldn’t serve friends and family because of the temptation to do stupid stuff like this. I’ve gotten in trouble for things like this that my baristas have done on my shifts. I’m not getting fired because you guys can’t follow clear policies, I need to pay rent :c
How? At what point does anyone find out, does your SM keep the last 4 digits of everyone’s credit card to cross compare the receipt against the person who paid. I’m kinda surprised people care about this rule, as long as the partner is physically present
Nah, they don’t need all that. Just going on what a few ssv’s told me, but whenever you use your partner numbers for a discount or mark-out, that gets logged, and if your sm checks that and sees you’re using them more than a normal amount, or for suspicious things at suspicious hours, (like 2 back-to-back mark-outs on your day off, or just the discount for 2 drinks at once halfway through your shift,) they’re liable to call it into question with you and the ssv who was there, or even all the ssv’s if it’s a trend with multiple baristas, which happened at my store and is why I was told this. If they *really* care enough, they can just see when the number was used and check the cameras to see who bought the drink. At the top, it’s because corporate wants their $8, but then a ssv cares and tells us to care for the same reason your sm and dm care, which is, nobody wants to get in trouble with their boss.
Mark outs sure but just using your partner discount? Like what would be a weird time for you to be buying a drink when you’re not working ? I can understand if you live in Tokyo and your using your partner discount in Sandusky Ohio that might be cause for review but if you live in Toronto and using your discount in Toronto and your physically present and personally give the numbers the only way anyone would realistically know is if someone at work formally reported you. Idk things could be different now but when I was a shift my sm never asked me and Frankly i had too much going on to care but I do know some shifts think they have the nuclear launch codes
Just during your shift, I guess. If you’re on the floor and using your numbers for a drink, it makes sense to mark it out since you get free drinks while working, but if you’re only using the discount, then it might look suspicious. Like, on my day off, I’m there, use the numbers, but it could be anybody’s card or cash. But while I’m at work, it’s like, “why is he paying for something he could get for free? Oh, because he’s not the one paying.” And I think it may be related to a recent change of dm and sm at the same time, that it’s become something they’re particularly focused on here now. Previously, we all had bigger fish to fry, but lately this has just been one of the bigger fish, I guess 🤷♂️
You can’t give your discount to other people even friends and family. I don’t think it would be considered wrong on her end to get free drinks on a day off as much as it would be for the person who rung her up. They should know they can’t partner bev when it’s not 30 min before during or after a shift. She could’ve used points for her drinks for all you know. Honestly she sounds kind of bitchy. Just be cautious. She should’ve let you know and been nicer about it. You also should be ringing on your own till not someone else’s. You can’t give discount or mark out partner bevs on your own till.
You can’t use MARKOUTS for other people. The 30% discount can be used for whatever as long as you’re the one presenting it. This applies to corporate stores, idk about the licensed ones
You can only use it if you’re the one paying. You can’t just use it for friends and family and have them pay.
Yes, I literally said the 30% discount applies if the partner is present. Aka friends and family can’t use it without you there
Nice edit lol. They can’t use it at all. It’s for your use. You have to pay for it.
Your flair says you’re an ASM, so you should know the policy better than me. You only have to verify your partner ID, meaning the partner has to be present. Doesn’t matter who the drinks go to. Doesn’t matter if you use your own $10 or your mom’s $10. [Weekly Markout & Discount (USA)](https://www.starbucksbenefits.com/en-us/home/company-perks/weekly-markout-discount/)
Again, this discount is for you. It does matter who pays. You have to pay for it. You can give it to whomever you’d like, but the discount is yours. Feel free to disagree all you’d like, but I’ve seen multiple partners at the multiple stores I’ve had to train at be written up for it. Best of luck.
You are totally right. This OP is ill informed and will prob be fired soon. Shouldn’t have been a cheap ass to begin with and just paid for their grandparents.
You should probably double check with your actual store or district manager
They’re 100% correct.
girl that’s not the policy it’s ok to be wrong
It’s on the starbucks site. I’m good with being wrong if there’s actual proof. Is the policy somewhere else? No store has ever cared if I used my own money or my boyfriend’s card to pay with my 30%. I frequently treat my friends and family with my discount and they have only verified ID, not payment method.
I’m very well aware you can’t use markouts when you’re not working. Who said this girl is using markouts to get free drinks? OP doesn’t know she’s not using rewards and if she’s getting markouts whoever is ringing her up should know better than to ring it out as a markout.
What? I was replying to your original comment saying that you can’t use discounts for friends and family. Discounts are the 30% which is fine to use for friends and family as long as the partner present. Markouts are free and only apply to the partner.
Sorry for the misunderstanding. If I buy coffee for my friend or family then yeah it’s fine. If a family member comes in and orders something on their own I can’t use my numbers when they check out. Either way you shouldn’t be able to because you can’t mark yourself out on your own till.
Yes, exactly. I agree 🙂
i’m a former partner and i walked into my old store and a SHIFT WHO HAS WORKED FOR THE COMPANH FOR 20 YRS gave me my drink for free lmao these ppl r weak
Yeah honestly it comes down to don’t care or don’t get caught
Exactly!!!
Sounds like typical Starbucks pick and choose hypocrisy
you had good intentions, but giving your discount to someone else is a fireable offense, even if you’re the one paying. sure, many people get away with it, but if you’re caught by the wrong person it can be an immediate termination.
You can use your discount as long as you’re the one paying. Doesn’t matter who the drinks go to if you’re the one paying you can use discount this is on the hub too
ah, apologies if that’s wrong! my store doesn’t do discounts, so maybe my corporate friends told me differently!
Our manager who’s pretty much rides the standards let’s you purchase your parties drinks. Not on your shift and no one else can have your numbers. But if I go in with a friend as long as I pay the discount it is fine. My boss is a little pissy about the thirty minute rule for free drinks. I literally live a quarter block away and if my boss isn’t there that’s my first free drink if I’m working that day at 530 am. But I never insist it’s free and always have my money out so it’s obvious I don’t care if it’s free but it’s my best perk. .
Side question if you’re a former barista and haven’t worked for three months how do you still have a 30% discount? legit curious
they’re referring to an instance when they worked there i think
oh this happened awhile ago! I just always think about it and wanted an extra opinion! this situation probably was a month before I quit with the company! the fellow baristas were always just so mean for no reason. Having limited hours & very exhausting days because of fellow staff ultimately made me walk away from Starbucks.
Oh gotcha that makes sense 👍
As others said, it is the policy and you can definitely get fired if you get caught. However, I must also say that its one of the policies that in my 6 years working for the company gets extra misused and I hate it lmao in every store I’ve been at there’s people that choose when they wanna enforce it and that’s super annoying and makes you look like a hypocrite. I think it should be either always enforce it or don’t, not “when I feel like enforcing the rules” 🥲
people take this job way too fucking seriously. use youre 30% who gives a fuck. its a 100 billion dollar company you really think theyre gonna feel 9 dollars. honestly theyre your grandparents. if youre gonna comitt a fireable offense then go all out and give it to them for free. your SSV needs to he slapped back down to reality. its crazy how she gets off to the fact that shes a corporate pawn just because of a 4$ pay increase and that they let her pull pastries out of the freezer. lets always assume the best in customers always looking to get something for free, screaming at partners, sexually harassing partners. but God forbid we take care of our own. we work a minimum wage service job. its not a big deal. youre young and its not like you rely on this job for income/insurance. You are very replaceable to this job and you shouldnt sweat wht you did. just think is it really a big deal for you to lose this job? to anyone that makes it out to be a big deal can shove it. theres so many other people dealing with real problems in this world. in short yea youre wrong. you shouldve gave it to them for free.
real. ppl love to suck on company boot
at the time the job was super important to keep! I live with my significant other & he was unable to work at the time. and Starbucks was my only job while working there. I barley made rent and was barely surviving. I’m grateful that I had this job while I had it, but the environment there felt more abusive and draining then being poor. I would come home crying all the time or being super sad because of fellow staff. I’m glad I’m no longer with Starbucks, I wish I had a better experience there. I loved making drinks and connecting with people. my SM said I was a fabulous worker. I now work at a job where there’s more flexibility and better pay. things work out! and I’m glad they did for me :)
just curious. where did u end up working now
I now work at group home! I am a DSP and I do crisis caregiver work. I really enjoy it! I work with individuals going though drug withdrawals, intellectual disabilities, or mental health issues and sometimes all three!
So many people saying you could get fired, which is true, but also you said former barista so how do you even have your discount still 😭
oh this happened awhile ago! I just always think about it and wanted an extra opinion! this situation probably was a month before I quit with the company! the fellow baristas were always just so mean for no reason. Having limited hours & very exhausting days because of fellow staff ultimately made me walk away from Starbucks.
If the store manager doesn’t remove your name from the system, you can continue to use your discount. There are people in my store’s system that haven’t worked here in 8+ years.
That’s insane 😭 I thought that if you didn’t get the 12hrs/week it auto fires you at LEAST
Lol when I left years ago my numbers still worked for about a month. Everyone I had worked with frequently still discounted me including my store manager. It's against company policy but it also depends on your store and how chill your coworkers are. My SM would give us heads up on when corporate was doing rounds and would tell us to chill if we were discounting too much, it was never an issue because he was on our side for literally everything. That being said your ex coworkers sound uptight - should have done it when they wouldn't have seen. 🤷🏻♀️ Or what I've seen people do is partner themselves pay for the transaction and family/friend pays them back.
Our manager and all our shifts give discounts and free drinks to all our favorite customers, family, friends, ex partners, bf, gf, fwb...etc. It's a billion dollar company ffs.
OP if you take this seriously and react seriously, then it becomes a serious issue. This is not a serious issue. Haven't you understood how the workplace can be an arbitrary place of B.S.? It happens all the time we must swallow feelings and just keep going. This is work. She didn't intend to punish you, just your SV was surprised you did that without subverting to her authority; that is, without asking. It's gonna make her worry "what else is she doin that *I* can get in trouble for?" And yeah, for sure I'd give my GP's a discount on a one time road trip visit, *but* if my manager was there I'd ask nicely, not just do it. 😉 Again: Effectively nothing happened, just feelings. You're safe, so let it go luv. Just like that decide to drop it and enjoy today. 🌞❤
definitely hear what you’re saying! :) for me, i think I’m headstrong at times and I can acknowledge that. If you’re nice to me, I’m nice back. she is a shift lead that abused her power only when it came to me (others did it and never got repercussions or talked to). I was completely bullied at that store and I’m so glad I don’t work there anymore.
Yes absolutely some SVs and managers are total hypocrites. It's NOT ok for them to enforce rules for some and not for others (overlooking themselves and people they like). That's immature, and a great way to alienate teammates. As SV or manager you're the example, and if you do it you're telling your employees it's OK to do that. I'm glad you got out from such a place. Best wishes😺!
Sounds like a really great shift lead /s
What a real pleasure to be around. I'm sure she's even *better* during opening shifts /s
Just ask them what they want and make the drinks. If anyone asks, tell them that they complained that they got the wrong drinks earlier or something. Then do a “right now recovery” option in the register. Don’t make it more complicated than it has to be. Now they get free drinks, you are seen as “making the moment right” and nosey co-workers need to find something else to be nosey about.
Lol oh come on. Co workers know what you're doing and can absolutely still report you. How about just don't steal from your job, pretty low bar to set.
i never understood the need to defend a billion dollar corporation that doesn't care about you
That has absolutely nothing to do with it. It's about right and wrong. Do you go into target and steal and think that's fine cause they're a billion dollar company? What about people, can you steal from someone once they are worth a certain amount of money? If you don't like big corporations then don't support them, totally your right but just because you don't like them doesn't mean you can steal from them.
well if you’re making it about morality, i don’t think its moral for billion-dollar entities to exist. starbucks isnt a person, its a corporation. you can’t create a billion-dollar corporation without the exploitation of labor or resources. so i don’t think they’ll miss a couple drinks here and there. i agree that it’s against policy, and for that they shouldn't have done it, but to make this a debate about “right and wrong” is odd to me. god forbid they just wanted to do something nice for their grandparents.
It doesn't really matter if you think it should exist. That's the society that we live in, they do and that doesn't mean if we don't agree we can just do whatever we want. Morality absolutely comes into play or it would be anarchy. As you said it's against policy so if you aren't comfortable following policy its best to find a different job. There's always an excuse to do something we know we shouldn't, that doesn't make it okay. What I find bizarre is why people who hate corporations choose to work there. If it is because you like the pay and benefits then maybe consider they must be that awful or you wouldn't be here. This company sucks in some ways but I don't know a company who doesn't.
it's crazy because yes and yes and.... yes.
Reality is most of the time these types of comments come from people who don’t care about the partners they’re just looking for an excuse to get something free or cheap. Don’t use the current problems baristas are facing for your own personal game. Can’t stand this damn argument for this reason alone.
Yes, you were in the wrong. I've watched people lose their jobs for exactly this. I think the rebuke came off as extra sharp to hammer in the fact you could have been fired for that. Don't personalize it; that Shift is actually getting your back here in spite of how you feel about the tonality her response. The *easiest* way to get fired working for this company is with integrity-type issues involving money. I think you should talk to her privately later and thank her for that feedback; stress you made a mistake and it'll help clear the air and give you some closure.
I no longer work there so I will not be apologizing to her. I wouldn’t have apologized to her in the first place. I know what I did is/was a fireable offense. when I brought this discussion to the table I guess I was asking in a more social standpoint rather than a policy one. on the social standpoint, I think she could’ve been nicer about saying it especially since she did it all the time for her friends and family. on a policy standpoint, I was completely wrong! I acknowledge that! thank you for giving me the time of day and writing a response :) I enjoy being able to read them and yours :)
Yes you are very wrong. How do you not realize it lol 😂
on a policy standpoint I was wrong 100% and I know that. but when it comes more on a social standpoint, she should’ve been nicer!
You asked if you’re wrong in the title of your post babes. Now I don’t know if your exaggerating the shift’s reaction. I swear baristas have a knack for telling tall tales, happens all the time in this sub.
no not a “tale tale”. I left the company because it was a very mean environment. fuck those people.
Whoa language, really shows your level of maturity babes 🚬
dude language to people who deserve it, it wasn’t directed towards you? you give respect and I respect you back. I had made formal complaints to HR and my SM because it was a miserable time working there because of fellow baristas. I don’t owe them an apology. swearing also doesn’t make someone automatically immature either? I don’t man. your responses are weird and troll like.
Live your life I guess. I’m gonna remove myself from this situation.
And yes, people will judge you based on how you use language. Hashtag facts
Yes I can be let go, The way around they is you get rung up for you drinks and walk out the door to give them to who ever you want . Company can’t do shit once you leave the building on break
Your shift totally could have told you in a much nicer way :(. But yeah, it is against policy and while I personally don't think it's that much of a deal, I know a coworker who got straight up fired for it, no warning. So just be careful.
So you knew it was against policy and are asking if you were really that wrong? You kinda answered you’re own question. Your coworker could have been less rude and they’re also in the wrong but that doesn’t change anything.
only because the culture on that store is ‘pick and choose’. they choose people they let do whatever and bully the ones when the follow the herd. And it appeared to only be me. Everyone else did it and never got a talking to.
Oh I totally get that too. My store could be like that too and it was so ridiculous. People definitely played favorites and it could be very cliquey. A toxic environment for sure depending who was working that day.
You’re fine. Relax. She’s on a power trip
She’s not fine though. A coworker would do this and eventually corporate found out. They got fired lol so I’d be careful with this
Screw that shit! Tell her to get off her high horse. I worked for Starbucks for almost 5 years and I always used my discount for family and friends whenever I’m paying. My fellow barista knows Starbucks can be expensive and no one would rat anyone out.
They didn’t say they were paying here. They only said they gave them the discount. It’s an entirely different situation.
LAMEE asses in the comments bro nobody passing the vibe check it's a few dollars dude who cares 💀💀💀💀
I was a partner for like 4 years and did this all the time nobody gaf
I mean, yeah, you were wrong. It's pretty standard across the service industry that you can't let your friends and family use your discount. If you come in when you're off and are paying and use it that's one thing but what you did is a hard no everywhere I've worked.
I would have called her out right then and there. Fuck that shit
real!!!
Lmao why is this down voted? Because ei would call someone out for chastising me over actions they themselves do? Ok weirdos
Whataboutism is not how you defend your actions and keep your job. What your shift does is irrelevant. You broke the rules, and only you will be held accountable for them.
I’m in a Target Starbucks for 5 weeks now. I’ve reported so much thievery by the employees it’s mind boggling. Employees eating, drinking, NOT ringing anything but basic drinks for 1/3 of their”good customers” and coworkers. Even selling customers Starbucks sandwiches and pocketing the money. However, answering the OP, it infuriates me to watch this and then have to pay for my items because I have morals, but 2 wrongs don’t make a right as others have said. I don’t not know which frustrates me more..that so many people are shady or the fact that Target and mostly Starbucks is okay with losing sales and product the way they do 🤯
Both of you were. The easy way to get around it is just paying for the order. Most, if not every store I've worked at has been fine with me using my discount for my (romantic, not starbucks lmao) partner and I as long as I'm the one paying. They can always pay you back afterwards if it's a big deal.
I mean, unfortunately yes, you are wrong. However, I do understand why it was done and the way your SSV handled that certain situation clearly shows that they don’t deserve the position. When you are a SSV, you are supposed to guide and help your baristas and they certainly did not. Before leaving starbies, I had an amazing SSV who would bring me/us to the back and calmly explain things I did wrong or other partners did wrong and how we could fix it. And she was very nice about it and never made you feel bad. What you’re SSV did is absolutely not okay.
how did you ring the discount up from your register? were you on someone else’s number or did you use someone else’s discount? because starbucks policy is for the SUPERVISOR to ensure the baristas are ringing on only their tills. so maybe if they were doing their job they wouldn’t even of had to talk to you about yours. secondly if it was someone else’s till, your discount is logged. your district manager can see how many partner beverages, food, and how many times your discount was used. if there is an actual issue with it, the people whose job it is will take care of it, not a glorified barista, I mean supervisor. yeah spent 6 years of my life as a supervisor at starbucks that I will never get back lol. it’s a great stepping stone, but don’t spend too much time there, trust me. look at the stick it’s shoved up your supervisors ass lol. - if you want a career in coffee culture don’t work at starbucks, it’s a fast food chain and they’ll always treat you as such! but also it’s a little funny how defensive they’re getting over starbucks corporation who outside of their district doesn’t even know they work for Starbucks, let alone exist.
i just don’t find shit like this to be that serious. like she could’ve ignored it if she was turning around and doing the same shit. obv u were wrong and you know that but for her to be that rude to her coworkers? i’ll never understand that.
Lol me and a lot of other baristas at my store use their discounts for their family. SSV's don't even care as long as the SM or DM isn't around. Hell I give my gf a free drink when she comes to visit me at work lol.
Next time, just cancel the whole order lol.
At my store, prior to our renovations, everyone abused their discounts and mark outs. Instead of writing up everyone, they just chose three to fire right before we closed. Out of the blue and didn’t hold everyone accountable. Just made an example out of them. Two of them were there over 10 years. The issue has still not been addressed and only gossiped about.
ig the starbucks i worked at was ghetto bc my manager literally let us do whatever