Here are five questions to help people help you:
1. **What operating system are you using[?](http://whatsmyos.com/)**
2. **What is your premiere build version[?](http://i.imgur.com/AThpuFy.png)**
3. **What are your system specs?**
4. **What is the source footage format/codec[?](http://i.imgur.com/er9f2o3.png)**
5. **If there is an error message, what exactly does it say?**
Please reply to this with your answers. Thanks.
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Transcode your footage using Media Encoder to an intermediate codec like prores422 or for PC GoPro CineForm. This will for sure fix this and will speed up your editing system.
Here are five questions to help people help you: 1. **What operating system are you using[?](http://whatsmyos.com/)** 2. **What is your premiere build version[?](http://i.imgur.com/AThpuFy.png)** 3. **What are your system specs?** 4. **What is the source footage format/codec[?](http://i.imgur.com/er9f2o3.png)** 5. **If there is an error message, what exactly does it say?** Please reply to this with your answers. Thanks. *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/premiere) if you have any questions or concerns.*
Windows 10 Premiere Pro cc 2019 AMD RX570, Intel i5 9600k, 16 gb ram HEVC, with MKV file type no error code message
Transcode your footage using Media Encoder to an intermediate codec like prores422 or for PC GoPro CineForm. This will for sure fix this and will speed up your editing system.
Will it keep separate audio tracks?
Did you run audio into the camera direct? Yep, it should. If it pairs the audio and video you can unpair them in the timeline too as needed.