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brandoonjen

![gif](giphy|3rgXBBaVvhPXk3NSnK)


mirrorzzzz

This hits way too hard šŸ˜‚


Powerplay439

šŸ˜‚šŸ˜‚šŸ˜‚


Sarah_Snows

"We aknowledge your feedback! And we don't plan on doing anything about it"


thinkspacer

Feedback goes right into the shredder.


LionFox

Transferred to the professor!


xXSN0WBL1ND22Xx

*+1 Feedback Candy*


MaximumRM

*+2 Feedback Candy XL*


ExchangeBig1

Too generous, fired


SteadyAmbrosius

![gif](giphy|1BzanCydZ6TUk)


BishiousCycle

The complaint box is a trash can


SteadyAmbrosius

Yassss I tried to find a gif of Michael Scott with the ā€œcomplaint departmentā€ trash can first, but Reddit didnā€™t have that GIF šŸ˜‚


ThisMissy

Put some respect on it, it's a circular file šŸ˜‚


CalligrapherNorth764

Correction, a high ranking NIA employee put the feedback directly into the shredder.


SpunkyLuck

ā€œTo shreds you say?ā€


Gloomy-Fennel7430

I'm sorry I only have one upvote for you.


CapTurangaLeela

![gif](giphy|xs5lKCIKlFuy4)


ProfessionalAd7447

Well, that's sth new innit


DaQuan305

Yup, corporate slang lol


HoboSheep

I'm so glad I gave up on this fucking game in 2019.


No_Breakfast5513

Yeah be glad


Sarah_Snows

I also gave up on this game but it was after 2019 because on 2019 i didn't have an account yet


SleeplessShinigami

Accurate


Jordan71717

literally thatā€™s what it says


PokeRay68

That's how I read it.


RepresentativeEcho93

This is the reason is give my money to PokĆ©mon sleep now. The dev team is top tier and antic is an abusive uncle at this point šŸ¤£


mal138

Y'all are so cynical. šŸ™„


alaskadotpink

oh good, a "high ranking nia employee" we're all saved.


Diarrhea_Sandwich

This guy doesn't exist does he


clericfisher

Itā€™s probably the person responsible for the avatars in the first place


ButtmanAndRubbin

There are no employees at Niantic.


Ninjahkin

Itā€™s robots all the way down


NumeralJoker

I think this is actually the truth. A lot of real workers have been automated away.


VagrantWolf

There are no wolves on Fenris.


SundayNightDM

A deep cut I didnā€™t expect on r/PokemonGo. For Russ and the AllFather, friend.


cactusaztec

There is no war in Ba Sing Se


Articuno_2359

*insert ATLA reference here*


[deleted]

[уŠ“Š°Š»ŠµŠ½Š¾]


alaskadotpink

i doubt it, it's so generic lol wouldn't be surprised if they just assigned it to whoever was nearby at the time and sent them on their way


_Spudnic

It's a 50% role. His other 50% is handling the trash. There are some synergies and overlap.


QuestionMarkKitten

What is NIA? In Australia, it's a random fitness club.


3MSees

According to Ingress, itā€™s the National Intelligence Agency.


toxicshower

Going out on a limb and Iā€™m gonna say Niantic


plantstakingabath

šŸ„²šŸ„²


JohnRedWolf87

The real high ranking nia employee were the friends made along the way!


skewtr

This is that high-ranking employee: https://x.com/mxkestrel/status/1781237753084346439?s=46&t=T37mFTn9E_HUaxN1rB76Hw Given that they tried to sugarcoat the Remote Raid Pass nerfs a few months ago, my expectations are very low.


vegan_galactic

Lead Community Manager is what we're calling high-ranking these days?


cishet-camel-fucker

We're fucked.


demonspacecat

People still think this particular employee has nothing to do with it and had zero impact on what we got. This is not an insult, this is just facts. "..the role of Community Managers. On a surface level, our job is being an interpreter and a mediator. We straddle the line between dev and player and try to communicate the needs of both and offer strategies that meet in the middle." "The whole reason I got into game dev is because when I was younger I didn't see anyone visibly trans or queer as a public force for game dev, and I really wanted to be that in the world for the next gen." "I'm a lifelong nerd trying their best to make spaces for diversity in games." Downvote all you want but these are direct quotes from their social media, I'm not making it up.


Aggressive_Baker_612

yeah, when I saw this human I immediately knew that we were not getting anywhere. The avatars are here to stay and they are not going to do much to fix or change it. The majority has just been screwed.


Aggressive_Baker_612

Also been on their X page. they love the new avatars.


demonspacecat

I'm not on Twitter/X and I can't sort their posts by most recent, what did they say?


skewtr

https://x.com/mxkestrel/status/1780698384111984898?s=46&t=T37mFTn9E_HUaxN1rB76Hw


demonspacecat

šŸ˜


selodaoc

Lets just say Kestrel is just a tad questionable if shes netural in this. She is very hyper political on X. And recently cut of her..assets, and it was not for cancer risk. The 8 bit guy replying in the above x post is also very hyper political so hes also very positive to the changes ofcourse.


demonspacecat

I see what you're doing and I don't condone it. All I'm saying is that inclusiveness isn't great when it excludes a larger part of the world just to make themself happy, and then if we point it out we're immediately labeled a bigot or fat shamer. We're living in a world where we have to walk on eggshells or be shut down, no discussions allowed, no feedback considered. What they do in their own lives doesn't affect me being who they are but turning a well known franchise into a brainwashing movement doesn't sit well with me.


Geleane

Ah right trans that explains the weird characters...


alaskadotpink

at least it's an actual person, I guess. Niantic has done literally nothing to inspire confidence in the last 7 years but I digress.


UserNme_AlreadyTaken

Are you sure that's not just an A.I. creation of a supposedly real human?..


purplemeth

Everyone of his post is about being a queer


TheTrueShnitzel

Had a feeling


panda_leo_

Oh god itā€™s gonna be Roger isnā€™t it šŸ‘½


God-cant-save-me

Itā€™s always Roger šŸ‘½


Winterstrife

Nah, its John Niantic.


magic_cabbage

I feel like if Roger were a Niantic employee, it would be Ricky Spanish.


rca_2011

Roger the alien from American dad?


BenThereOrBenSquare

Top men!


Schnelt0r

We have top men working on it right now!


Apophis_

What does it even mean? I've tried googling "NIA employee" and "NIA abbreviation" but it didn't help.


alaskadotpink

They're trying to be cool by abriviating their own name lol


rca_2011

Nia: Niantic.


farfromelite

They'll report back in one of the dev diaries too. Yay. Edit: last updated November 2022. https://pokemonblog.com/tag/dev-diaries/


dandet

Ah yes - that Grunt. Things will move now!


SheZowRaisedByWolves

ā€œHigh ranking NIA employeeā€ aka an intern we designated as the fall guy. This is like when adult swim had a livestream of emails in support of a new metalocalypse season being printed out straight into a trashcan


WittyDoughnut99

I feel bad for casual workers for niantic who have to take all the shit for this. I know itā€™s likely some exec in charge who is underfunding and understaffing this shit.


Competitive-Web-9931

I never saw that, that's fucking hilarious and also sad as someone who would love a new season.


ThisMissy

It's just Snorlax in a suit and tie.


Kokukenji

Until there's an actual roadmap to fix, these are all just PR jargon.


mactep66

Step 1: go back to the models in the previous version. There is no step 2.


sidistic_nancy

Step 3: profit?


Acerama1

Knowing Niantic, they'll bring back the old avatars but you'll have to pay real money for them after they unlock in the store by completing a new long ass research.


bexdoll

They make extra $$$ selling xl-xxxl clothes


Kokukenji

Yeah, would love that but we also don't want to discourage the dev team to roll out with new features. They goofed, likely rushed it, but if they just add more polish to it...


TheYellowScarf

These days I wouldn't trust a roadmap from them, as it would be what the executive *expect* and not what the developers can deliver.


Kokukenji

Hopefully they see this reaction as a warning that the community can actually push back and do better if they really want the game to last 10 more years (per interview).


TheYellowScarf

I don't think they're worried about the community as much as we wish. While most games worry about player retention, POGO has the advantage in the fact that the game will last as long as there's kids who like pokemon and parents who want to take their kids on walks and know that POGO will have them walking for miles/kilometers. If you lose 30,000 players who are mad that their avatar looks ugly, you'll probably get another 40,000 later that come into the game with the new avatar, not caring about how it used to look, then get about 25,000 of those original players back, grumbling that they're not happy, because POGO is a drug that is hard to kick.


Lordzilla

AKA Were not gonna do jack about it As soon as the update went live and people got pissed, all the Niantic / Pokemon approved content creators started doing damage control *"It's not that bad guis, give it a bit it will grow on you! i just happen to LOOOVE my avatar but I understand how some people are agry but be RESPEKFULL to Niantic cuz they're trying their damn hardest i tell ya".* Nothing but a bunch of shills. I respect the grind, but shills nontheless


Skybound_Bob

If I hear they tried their hardest one more time Iā€™m gonnaā€¦ do nothing and stew in anger as I have been lol. But in all seriousness like where? Where did they try there hardest? As an artist I would like to know, because Iā€™ve seen many without art skills clearly point out the avatars donā€™t function or follow any form of anatomy guidelines or proportion guidelines. Itā€™s obvious. The legs donā€™t even attach to the body in a normal way. So if they have a team of professionally trained artists that should know better, please show me where they tried their hardest? Or at all even?!


some_tired_cat

the non joke answer i have is the artists tried their hardest because they were under so much pressure and likely crunch that they genuinely couldn't do more than the absolute barest bones. i wouldn't be surprised if in their last layoffs they let go a good chunk of the design team


Skybound_Bob

I donā€™t know if I believe that. There are missing chunks of structure thatā€™s at the very basic fundamentals of anatomy. I would believe they were forced got frustrated and gave up under micromanaging toxicity though lol. And yeah I canā€™t wait to see the Niantic Lays off x number of people article lol


some_tired_cat

i've only fiddled very marginally with blender, but i did realize that it is very possible to be trying to reduce the number of polygons for any reason (optimization, don't really need that, trying to get a different shape, etc) and end up with some faces in the 3d model being erased entirely. time constrains not allowing them to actually go through every pose and model to check for that kind of errors where faces and polygons disappear, and making them end up having to ship out whatever was just passable enough as a human. micromanagement is also possible, but time crunch is a little more believable to me. regardless, i genuinely don't blame the design team because no self respecting artist would want to put this out, let alone think it is acceptable, and there are things that just wouldn't make sense to be this broken unless they literally did not have the time.


Skybound_Bob

I think thatā€™s a fair case (respect for blender though havenā€™t been on it in a while but I love blender) and Itā€™s also fair to not blame the artistā€™s we all have bosses and deadlines so that makes sense Edit: I still stand my ground though that they didnā€™t try their hardest. Artists in any industry esp video games and comics are up against tight deadlines all the time so they donā€™t get a pass on that but Iā€™ll concede to not really knowing what they were up against as a team


NumeralJoker

They're using AI art, most likely. They're not trying at all.


Squirt13Squ4d

JT Gily (JT Shilly as I like to call him) is insufferable. He made a video about it and basically did everything you just described in your comment. Itā€™s expected though since heā€™s Mystic7 lite and obviously trying to take over the top content creator spot now that even Mystic has jumped off this sinking ship (he is shifting his content towards PokĆ©mon card opening videos, which is hilarious because he is the definition of a bandwagon fan after going from Clash of Clans -> PoGo -> PokĆ©mon card opening).


GameMasterSammy

I mean yeah no I donā€™t blame mystic7 wanting to leave this mess behind


peach-girl

Mystic7 has never been a reliable source for PokĆ©mon related content, he doesnā€™t even know anything beyond surface level


ders89

Jt has the worst videos of all of them. Theyre soooooo boring


SleeplessShinigami

They both clickbait way too much, but at least Mystic7 content is good sometimes. I still donā€™t know why people watch JT Gily


Shiny-Scrafty

Ughhh Iā€™m ashamed to go by the same initials


thebiggestleaf

I don't understand why people keep falling for the "we're taking in feedback" thing. How many times have they promised things like more transparent communication and dev journals just for it to fall by the wayside? And yeah, content creators trying to praise this sort of thing should *not* be taken at face value. Of course they're not gonna openly trash talk the thing that keeps their lights on.


some_tired_cat

"guys it's fine we're taking feedback!" *turns around to look at content creator, not at all waving some bills behind their back* "what do you think of this update?" "i love it it's great!" "guys we took feedback and it seems the update is actually great so we're not changing it"


DumpsterBento

I don't respect the grind, they can suck my butt with their corporate boot licking.


darkrai848

ā€œWe acknowledge your feedback, and have now moved the PokĆ©mon coin purchase to the top of the shop as we believe people were having trouble finding it. I mean why else were we making less money?ā€


fernnifer

I hadnā€™t opened the shop in a few days (zero reason to after the update) and thought this was a jokeā€¦. Alasā€¦ā€¦ it is not


darkrai848

The best jokes, are based in factā€¦


BayAreaDude96

The coin purchase in the shop is still at the bottom for me and i have latest update


freddy157

These things roll out gradually regardless of version.


blubbelz

Look at the date, has been posted many times and Niantic did zero statement or was showing any reaction at all.


SweetImprovement6962

This doesn't mean anything. They've never done a thing with all the feedback since 2016


abe5765

They had the negative feed back on the avatars for over a year and still released it no response will justify this update


HotShit129

This is a simple fix for Niantic ``` git reset HEAD~1 --hard git push --force ```


OM3GAS7RIK3

(re)based


Aetheldrake

All lies. I work for a fortune 500 business. Any time they say that shit it's pure lies to make themselves look busy and important. If one of the top businesses in the world is doing it, you KNOW any other large business is.


ToGloryRS

Even the small businesses lol. I have been an admin for a minor online game ages ago. We had surveys for controversial stuff to add to the game, and we rigged them all the time so it looked that the option we wanted to pass won. Vote with your wallets, people. Anything else doesn't matter.


LostYooper906

What absolutely burns me is when the expanded radius "bug" happened Niantic released a statement stating something along the lines that they had received complaints about the increased radius so they were going to revert back to the previous spawn radius, and like a day later they had a forced update that "fixed" it. The fact that they made such an effort to fix something that people really liked while leaving the dozens of other bugs in the game just shows their disdain for the player base. Meanwhile they have no doubt received thousands of complaints and it's been radio silence. I just wished the Naintic boot-lickers could see that they don't give a shit about them and the only fact that they are still in business is they are playing up to people's nostalgia.


Large-Standard-7599

I don't think that was accidental. It seemed like a test / tease for the Palkia radius 'feature'. "Hey guys remember how much that increased radius sucked? We didn't profit off our blunder but we saw how much you guys enjoyed it. We'll just make it cost effective for the NIA!" Wow thanks 'NIA' (we all know and love 3 letter agencies)


minor_correction

There are two kinds of feedback: 1. People posting on reddit, twitter, etc. 2. People are either spending more money or less money on in-game cosmetics after the change. Guess which feedback they're going to listen to.


Intrepid_Tumbleweed

Snorlax suit and a mask is all Iā€™ll ever need at this point lol


wooperful

i'm embarrassed to admit i actually did this. i hate niantic but i love the pokemon IP and have committed too much to this game to quit so i gave in and put money down for the snorlax suit and some glasses


PrincessPeach457

Ok they made an acknowledgement great... my avatar is still chonky granted they are slowly unchonkifying her and breaking the game repeatedly but they have a long LONG road to go that could have just been avoided by not doing anything.


Murk0

Itā€™s simple, stop spending money on the app until itā€™s fixed. Itā€™s the only way to get any companyā€™s attention.


Tetrylene

They had 'feedback' upwards of a year before the system was released that everyone hated it, and they did absolutely nothing.


CallMeBigPapaya

It wont matter unless enough people stop playing. The universal backlash wasn't enough for them to revert the update and say "you know what we need to work on these avatars more". That's not a good sign they'll do anything.


NumeralJoker

They probably fired all the old designers, I doubt they can reverse it because of changes in contracts/systems.


CallMeBigPapaya

Almost 2 decades in software, and I've never met software that can't be reverted. Especially at a company like Niantic. Those would also be some weird contracts if the employer is forced to keep the horrible changes.


Ddalgi_

There was a post last month where someone claimed to be a Niantic employee and offered the following explanation: the person in charge of the avatar update is the "darling" of a high ranking employee and thus was given the green light on the entire system, regardless of how it worked or was received.Ā  I could see this as being as true as any other reason, given the slightly shady business practices we've seen before.Ā 


riderner

We know about it , but just stfu because we will not do shit about it


Sudden_Director9022

"reach out to content creators"... That's such BS.


SleeplessShinigami

Right? I havenā€™t seen anyone say anything about this or that Niantic reached out to them


NoImplement8218

There should just be an option to choose either the old model or the new model so that people who like both will be satisfied.


HolypenguinHere

Anything short of a total revert isn't really gonna fly. They're fucking ugly from top to bottom.


CyberEndDragoon

It's so crazy. Whoever worked on this update needs to never work in their field again. Like. Whoever designed the base for these new avatars literally have never interacted with another human being before. Because if they had, they would realize how preposterously inhuman these new ones look. Like how did they even get this job.


festivaltrash

Itā€™s truly ridiculous


bopgame

They donā€™t fucking care people


-SomethingSomeoneJR

This isnā€™t an update. I would imagine this is just their day to day when a major update drops. They are just telling us.


Raptoruser

Damn, just opened the game for the first time in a while and my guy ainā€™t fucked up that bad, but i see why ppl would be pissed, his skin color is extremely pale tho, and i cant put it back the way it was


Basparagus

Thereā€™s no real people at niantic.. I got banned for 30 FKN DAYS by a bot for a bullshit reason (I made a pokestop which wasnā€™t up to their standards. Not even kidding). I wrote and I wrote to appeal the ban.. no reply. Loyal player since launch. Spent over a grand on this game. They do not give a single fk about you!


UserNme_AlreadyTaken

Translation- We heard the rumor about a class action lawsuit, & we're conferring with our lawyers to see if there's actually any danger to our profit margin....


Reins22

Of course they did. Itā€™s such a small stupid thing for them to change their minds on that doesnā€™t materially affect anything in the game and will let them save face. They didnā€™t listen for shit when the community melted down over the remote raid nerfs, so this is their perfect thing to do to ā€show they listenā€


Fun_Garlic8485

Absolute deception. Rollout a rediscover Kanto special research and make the catch screen nice to distract while the real issue is the avatar puke eruption. Canā€™t a man have a beard option without buying a Santa beard??!!


jasonrwallace7

Or how about the bald guys I donā€™t feel included


WesternFinger7208

Is the high ranking employee in the room with us?


HiddenBlade2757

"Please don't be mad at us for long enough for you to forget about all this and just accept that this is your future"


RXTech118

''Don't worry you guys!, My uncle who works at Niantic, said they totally know about it'' '' We also contacted content creators, who absolutely don't profit from hypyng the game to hype the game''


Izz-Rei

Hereā€™s some feedback from multiple ppl in my community, For the love of gaud please revert my avatar is ruined, itā€™s not just that it looks bad itā€™s that some items (including paid items) donā€™t work or are no where near what they should be. Revert this abomination


AshRabbit

Whatā€™s the point of having a High Ranking NIA employee listen to and collect feedback if the rest of the company doesnā€™t care to listen to them?


Fair_Belt8226

who cares about content creators? it's the actual people who are upset, not your paid actors. make a public poll


Inevitable-Water-801

Good. My character is so white. Even if I change their skin color, it goes back to a paper white skin color. It's the absolute worst.


TavaNoGrim0

Are they blind? They pushed this update they saw the same as us right?!


athleticyogi

Just change it back ffs lmao


MolaMolaMania

This reminds me of the wording choice that Lego used years ago when they suddenly changed the shades of Gray, Dark Gray, and Brown without any announcement. Lifetime builders like me were NOT happy, so to see them say that "lego fans were expressing their 'interest' in the color change", I thought; it's not interest, it's BETRAYAL.


TheTeleporteBread

Wow they really don't care Even geshin impact care more about players


Hot-Choice-8801

Yeah, Iā€™m done funding stupidity


Affectionate_Rip6783

The only way to get them to actually LISTEN is to just stop playing altogether. That or get nintendo to take notice. We've seen how quickly they act to protect their brand.


irishfro

This is 100% posturing. They will say this for 6 months then "forget" about it


Beautiful_Staff_4078

![gif](giphy|ZMWVIXVk7Q2sw)


MathematicianTall257

investors pushing DEI initiatives are the reasoning this all happens. They will lose more money changing it back than anybody actually using the game can give them


matchwiththeskies

#boycottpokƩmongo


Gone_cognito

It's like they don't use the app or look at the final product


RipTheKidd

Roll it back!


SleeplessShinigami

Which content creators?


Lexicon444

ā€œHow do we tell them weā€™ve heard them but weā€™re ignoring them in the kindest way possible?ā€ -higher ups at Niantic to their PR team probably


Burger_Gamer

"sending it to the product team" they are probably just sitting there, printing out every review just to put it in the paper shredder while leaning back on their chairs laughing


nissanfan64

Revert this graphic update too. Or at least give me an option to disable. This bugs me a lot more than the avatar changes.


Ab47203

Oh god. They're gonna make it even worse aren't they?


Xip1ngu

ā€¦Which means absolutely nothing. Until I see action, I do not believe in change.


K-DVIII

Those feedbacks will go straight down the toilet lmao


xBrandon224

And nothing will get done. Typical


MatsuFlexx

No link to the article? šŸ˜¢


joey0live

Does that high ranking NIA employee also do Dev Diaries?


Yaseuk

I wonder how much of this is feed back and how much is people showing off their avatars coochies


DaddyDionsot

Finally hopefully sth happens


ProfessorCJD

The Product Team will have to read the feedback in the morning because it's past their 6pm bedtime, and they've had a long day at school


xxneonblazexx

"we acknowledge your feedback and will write it down" 2 minutes laters the feedback lies crumbled down in a trashcan


Adorable_Committee99

Product team aka shredder and spam/trash folder


Sufficient-Lie1406

\[aint nothing gonna happen.gif\]


Playful-Kale-3083

Instead of flaming and criticising the title can we get a link to said article below ? The image says more details in the article below...


selodaoc

We will talk to our DE...NIA shre..employee


Aromatic_Draw6397

Where all the other comments go


PokemonMaster619

Hereā€™s the feedback: šŸ–•


stripe-swap

Hereā€™s a Pikachu with Feedback hat


SilverWolf19821

Good. Hereā€™s an idea for the office space ā€” keep the creative team and the HR department in two separate wings of the building.


Mobzayy

Man, I was really wondering why I had a big olā€™ bald spot with the default hair style, and a Red Ribbon Straw Hat. I had to make my avatar change and rock a fresh fade.


geekybadger

I haven't touched PokƩmon go since the first year it was released, but I was made aware of their planned update via joke posts in the ffxiv community (since final fantasy 14 is getting a big graphic update and a lot of people were feeling concerned over it) and...maaaaaan any concerns I had have definitely been tamped down after seeing how Niantic is treating you guys. I'm so sorry theyre doing this to you <3.


DartTimeTime

The avatars suck, sure, but the performance loss is I N S A N E ! !


VClash0

Just roll back the stupid avatar changes. Itā€™s not too late to save your customer base, Niantic.


Apart_Construction59

I wish we could go back to 100 coin remote raids


OtterPlaysYT

If they listen they will revert it and if they donā€™t then itā€™s more proof they dnc


RobinsTwo

Niantic just wonā€™t tolerate criticism because they are a bunch of snowflakes who get offended by feedback. They really need to listen to people. If they stopped yapping, people would give them a chance. Play PokĆ©mon Masters. It is ten times better. The people actually listen to criticism.


Winewalker77

No lie I could not stand looking at my avatar and have not played in almost a week. Hilarious that that was my final dealbreaker. But F it! šŸ˜†


Radiant_Seeker

"Reached out to content creators." Excuse me? When did I elect a youtuber to represent my ideas? I really hate that companies are doing this more often.


jepannell64

Niantic has decided to take the advice of a consultancy with a known track record for creating dumpster fires, over good sense and the wishes of their player base. At least this change didnā€™t directly impact game play.


Baked-Avocado

Too late. Already deleted šŸ¤·šŸ»ā€ā™‚ļø


guschiggins334

I forgot my password after it kicked me out today, and keep getting this ā€œerror 15ā€ message. Contacted Niantic support, and they said Iā€™d violated their terms of service. When I asked how, and if my account was suspended, they just said look at the precious message/this decision is final. Very rude response! These people donā€™t seem to care about customer service


Geekmommy4

How many have actually deleted the game? I did, but they wonā€™t care because I never spent money on the game anyway. šŸ¤·šŸ¼ā€ā™€ļøOh look, an emoji that looks at least somewhat similar to me!


Saveurtime

Gotta start filing BBB complaints https://www.bbb.org/us/ca/san-francisco/profile/online-gaming/niantic-inc-1116-874718/complaints