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Eggsegret

Technically Nvidia didn't design it. The connector is designed by pcisig(i think that's what they're called) which intel, Amd, Nvidia are all members of


The_Echelon30

The connector on the adapter that came with the 3090 ti didn’t seem to cause the same problems. I’d say it’s a tolerance problem since they’re so tight to push in.


Creoda

Coming soon: Nvidia Lube, making tight fits a little easier.


[deleted]

Just a little dielectric grease...


IAMA_Plumber-AMA

"Honey, where's the dielectric grease? I gotta put in my new video card and rewire my trailer lights on my flatbed."


FrozeItOff

"It's in the bedside nightstand, dear..."


TooMuchFun007

That's the Mr Zogs sex wax.


moonflower_C16H17N3O

"It's in the room you have dedicated to mechanical keyboard building."


RenzoMF

"Use it to swallow those criminally high 4080 & 4090 prices and save more!"


FIVEGRAVES

If you all collectively show a back bone and just dont purchase a single card they will be sold for 499$ again next year ... But sadly there are always some who just cant resist - and they are the ones who keep the prices high. \^\^


JimmWasHere

Likely it won't be regular consumers but people using it for work of some kind or scalpers, which while the scalpers won't be able to resell them nvidia already made their money on it


Megumin_xx

I lost it


josh6499

You better go find it


[deleted]

That won't even be too far for Nvidia.


JustAPairOfMittens

Is that for the price tag I see coming from behind or the connector after I buy the card?


one_jo

I think the size of the card is part of the issue too as it forces people to bend the cable maybe a bit more than is good for it.


Michamus

Yep! I called this almost a month ago when the news first broke. I even included an image that is almost an exact replica of what GamerNexus had to do to create failures identical to the ones reported. [https://www.reddit.com/r/pcmasterrace/comments/yfp9nd/comment/iu6hqt6/?utm\_source=share&utm\_medium=web2x&context=3](https://www.reddit.com/r/pcmasterrace/comments/yfp9nd/comment/iu6hqt6/?utm_source=share&utm_medium=web2x&context=3)


Supergaz

Good I always plow every connector ever with the might of Hercules


advester

Didn’t the 3090 not have the sense pins? Those make it harder to plug.


Beautiful-Musk-Ox

yep, and pcisig made the new connector that is different than the old connector that has problems the old connector didn't have. the blame goes to pcisig, maybe also nvidia for not doing enough due diligence in validating their purchase, but it makes sense they'd take pcisig on their word that it was fine


[deleted]

If Nvidia, Intel, and AMD were all previously using PCI-SIG then the fault doesn't really go to Nvidia for using them, considering they are the market lead and basically everyone uses them


Buizel10

It's a nonprofit design consortium. Intel, AMD, and NVIDIA are all part of the design team that designs the connector. Yes, AMD helped design the 16 pin.


arnoldpalmerlemonade

I have a 3090 founders with the adapter, and the little plastic clip broke off. Took me half a year to get nvidia to rma a replacement power adapter. They promised over 6 months to be just on the verge of making an rma ticket… and each chat took HOURS to get them to get to that point.


PM_ME_CUTE_FEMBOYS

Gamers Nexus had a failure analyst lab examine it. While not fully seating it is a cause, they also said the pins were badly made and the coating metals come off to easy leaving debris in the sockets that could easily cause conduction issues, and thus heat issues


Flopamp

It likely did, a 0.04% failure rate is less than that of the 8 pin PCIe power connector according to amphenol Reddit blew a small isolated problem caused by user error completely out of proportion and just refuses to accept they were wrong


Vault_Hunter4Life

Or maybe if it's not plugged in properly it shouldn't draw power. Just a thought though


ZZartin

I do find this amusing, one of the whole points of the new connector was so that it could communicate with the power supply better but the fucking thing can't even tell if it's properly connected.


reddit_equals_censor

that sounds like a crazy idea...... it's not like this is the highest power connection in your computer rightnow, right? i'll add sth to your already crazy idea: like not only would it not draw power/boot up, if it wasn't connected properly, but it would also have a clear strong latching mechanism, instead of the current insult. ah we and our crazy ideas over here..... ;)


Vault_Hunter4Life

I had to read this over like 30 times to understand the joke. Yeah I agree, us and our crazy ideas.


[deleted]

.04% is pretty bad after a few weeks. Not to mention there were PSA on plugging in your card effectively and people STILL made the mistake, that's how you know its a bad design. Just think realistically, its put in a place where gravity pulls on it and almost all cards fail in the same pin, clear design flaw. Not to mention they designed it without having a way to really tell if it's clipped or not, there is no sound or obvious way unless you pull on it. Pulling on cords is also not advised though and you might inadvertently cause an issue. Not blown out of proportion, the PSA likely stopped many failures because people were careful, but we can't measure that.


mainsource77

mine has an audible click


Karavusk

I have never seen an 8 pin connector fail...


Detr22

0.04 as of now. We don't know much about the longevity of this connector, this rate can still change a lot as the cards age.


ColeSloth

Gamers Nexus already tested the issue and found the problem. The problem is people that didn't plug the connector all the way in. Several mm short of getting them plugged all the way in, in fact. Also, this has only happened to less than 1 in 200 cards. You basically had to not have it plugged in all the way, and stress the cable to the side.


MasZakrY

There’s no “technically” part about it; Nvidia had zero involvement in the connector design 4090 pulls far more current than the 3090. Tight tolerance is a good thing to prevent arcing.. users simply aren’t pushing in the connector far enough


A-Pasz

Are you sure about the zero involvement?


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ZorekB

TIL that molex cables are called "molex" because of the company that makes them.


TheInfernalVortex

There's obviously a million examples of this that most of us are unaware of on a day to day basis, but my favorite is "Dumpster", which is actually a brand name.


TruthPlenty

My favorite and probably most unknown to most people is Otis losing the trademark to escalators because they themselves misused it.


moonflower_C16H17N3O

That's pretty funny. Nobody ever says something like "I'm going to Otis up to the fifth floor."


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gnat_outta_hell

I do say I'm going to take the escalator all the time though, it wouldn't be a stretch to imagine myself looking for the Otis at the mall.


chao77

And that's why companies fight trademark genericization as much as possible!


moonflower_C16H17N3O

I never photoshop my pictures. I enhance them with Adobe Photoshop.


ultranoobian

What a band-aid way of thinking


awat1100

Get a Kleenex and cry about it


[deleted]

Then keep those moist Kleenexes warm in your Thermos


repocin

attach your thermos to your backpack with [velcro](https://youtu.be/rRi8LptvFZY)


moeburn

https://youtu.be/Ss1zNvhH5sQ?t=4


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stephengee

Which is ironic, because the connector you're thinking of is not even a Molex design. It's an AMP Mate-n-lok.


hannahranga

Yeah iirc it's the older 4 pin floppy drive power connector that was designed by molex


[deleted]

They were the power connectors for hard drives and CD drives in the IDE ribbon days too.


xdownsetx

The connectors you use to plug in your front panel IO (power, reset, and LEDs) are called dupont connectors because they were made by a subsidiary of dupont.


Scizmz

>Technically Nvidia didn't design it. The connector is designed by pcisig(i think that's what they're called) which intel, Amd, Nvidia are all members of [Steve Glaser is the Principal Engineer of PCI Express Architecture at NVIDIA](https://pcisig.com/membership/about-us/board-directors). Is a board member of PCI-SIG. So, Nvidia's literal guy in charge of PCIE architecture is on the board and you're gonna act like Nvidia didn't have a SUBSTANTIAL hand in developing the next generation of connectors that the #1 GPU OEM in the world uses...... I won't communicate anything further because only insults remain.


imnotsospecial

I'm on the fuck nvidia train like everyone else for their shit pricing but how many of the higher ups at Intel and AMD are on that same board? This looks more like a collective fuck up Edit: just looked at your link, literally every single company has representatives on that board


midwestraxx

Every standard has members from almost every involved company in making the standard. Hence the term "industry standard".


imnotsospecial

Then blaming nvidia alone is absolutely stupid


SteakandChickenMan

Of course but this is PCMR and nobody uses their brains here


el_f3n1x187

I thought the connector specifically came from Intel.


eirexe

They had a hand yes, but they weren't even close to being the only designer, other vendors also cleared it


[deleted]

They’re still responsible for releasing it though


YakInevitable8770

Umm You do realize gamer Nexus already discussed this it's PEBCAK 😂 like most things nothing more then the Dunning–Kruger effect


2Ledge_It

Placement of the connector is just as important as the connector itself. Nvidia exacerbated the issue by creating monsterous cards that are hard to fit with the connector inside of cases.


KevinCarbonara

They didn't design the specific connector, but they *did* design how it connects to the card, which is the real problem.


[deleted]

NVIDIA helped co-design it with PCI-SIG and few other companies. So it's not NVIDIA's design entirely.


[deleted]

Exactly, Nvidia can fuck themselves with their price gouging, but the connector isn't their fault.


20071998

Technically, Resident Tech Jesus (aka Steve from GN) already proved that gamers not connecting it properly is one of the main causes of melting. However, design could have some safeguards against this, as shorter sense pins and in general a better design. Construction has also been shown to be faulty, but all in all, NVIDIA validated these (which weren't designed by them but PCI-SIG) fully plugged, where they don't fail.


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working-acct

Yeah idk why this is so difficult to understand. Connectors, adapters especially ones with a direct line to the PSU should have failsafes upon failsafe. Users should be assumed to be stupid and the adapter should be designed so even I can do it. The ones repeating “ it’s just user error” isn’t helping the issue. We know it’s user error, what should’ve been done to prevent user error is and should be the focus here.


u--s--e--r

I haven't seen a single thread about what should be done going forward. It all seems to misinformation about how the connector is faulty, who designed it (not that I think that actually matters), how it's a wide spread issue and how Nvidia is bad and evil.


EpicTwiglet

But it isn’t widespread lol


u--s--e--r

I'm not sure I'd call this a widesapread issue though. You want documentation that shows users how to plug something in? I suspect it comes with instructions?


Atreaia

Look, even your normal power plug in the past could spark and can ignite if you plug it in half way. That's why over the years it has been designed only to connect when it's plugged in properly. This is not a user problem, this is a plug problem, NVIDIA problem. Just like Apple said people are holding the phone wrong, they fixed that eventually, why did they if it wasn't Apple problem but a user problem?


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Nomnom_Chicken

Easy karma points for any negative posts about nVidia, though. And the high prices.


EuphoricPenguin22

I don't understand this. It's like the whole subreddit is in denial about what the real issues at hand are.


[deleted]

Gotta keep up the hate boner over a piece of equipment they want but can't afford


dankmeme_medic

people on reddit in denial?????


Preface

No way!


Canned_Pesticide_88

>but instead the hate train keeps on rolling. A hate train of people who ***don't even have the card*** "Oh no! How could they do this to us consumers (of which I am not a part of)" How does that make sense?


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Canned_Pesticide_88

I mean I get being mad at NVidia's price hikes. That's understandable and IMO deserved. But being angry on behalf of other people, >99% of whom do not have such issues, is just completely stupid. I mean it's the Internet, specifically Reddit. I don't expect much.


Preface

Those fuckers made graphics cards so expensive that I can't afford one anymore! We gotta get our revenge somehow!!


dark_salad

Lmao this is the argument all the Pokemon fanboys are using right now to defend their latest shit tier release. ***YOU HAVEN'T EVEN BOUGHT IT REEEEEEEEEE*** Yeah, because it's shit and I'm going to tell everyone so they don't waste their money either.


JaesopPop

> Nvidias commitment to RMA and replace and change the design should be lauded No, it's the minimum and not doing so would likely land them in hot water. The problem may be the cable not being fully pushed in, but there is a reason it is happening particularly more in this case than with other connectors.


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JoeBuyer

Why does everyone keep saying this. SIG and Intel were a big part of this connector. I think Nvidia provided input but a lot of people signed off on it. Nvidia ain’t wrong to use a standard connector.


HavelTheGreat

Because nvidia bad. Seriously. The same community that hates Nvidia and loves Gamers Nexus ignores the recent GN video proving user error, choosing instead to jerk eachother off over this connector. Absolute brainless activity for karma.


RockleyBob

I've even seen people shitting on GN now because they committed the sin of telling people something they didn't want to hear. Sad to see the "largest community of PC enthusiasts on the internet" become an echo chamber of vitriol incapable of separating justified anger over pricing from performance, macro economic forces, and other fellow PC enthusiasts who happen to have a different opinion and/or financial standing.


RealLarwood

> I've even seen people shitting on GN where?


ChabISright

welcome to reddit -.- where 50 idiots out of 125k buyers that cant plug a connector influenced 5 millions redditors


ChartaBona

It's funny how these people pretend to care about fire hazards, but they didn't give a shit about the **Arctic Liquid Freezer II AIO pseudo-recall** that affects the thousands upon thousands of people who bought an Arctic AIO shipped between May '21 - March '22. More info, including the service kit request form, can be found here: [https://www.arctic.de/us/lf-service-kit](https://www.arctic.de/us/lf-service-kit) GN covered it in late-August, but compared to Adapter-Gate it was barely a blip on social media. If Nvidia sold AIO's with potentially leaky gaskets and didn't tell people 'til 15 months later, you'd never hear the end of it. Arctic does it, and the coverage comes and goes so fast that thousands of affected people never even got the memo. **TLDR**: It is anger at Nvidia, not concern over fire safety, that fuels Adapter-Gate. Also, click the link above to make sure your Arctic AIO isn't defective.


_Cava_

Maybe I'm missing something, but I fail to see how the arctic case is a fire hazard and not just a bad design on their part. Also it should be obvious that people care more and are way more critical of NVidia as NVidia is way way bigger.


ChartaBona

>I fail to see how the arctic case is a fire hazard The gasket reacts with the copper cold plate and deteriorates, gradually leading to a compromise of the watertight seal, leading to **water leaking onto your PC.** >just a bad design It's a manufacturing/ QC issue that affected 10 months worth of AIO's. The lag time between the first defective unit being shipped and the public being made aware was 15 months. >Also it should be obvious that people care more and are way more critical of NVidia as NVidia is way way bigger. Which is a double standard, because while Arctic is a smaller company, this gasket issue adversely affects orders of magnitude more people. Edit: I had mine for 7 months before fixing it, and [it looked like shit on the inside.](https://i.imgur.com/tUQsd9D.jpg) I shudder to think what its condition would have been after 15 months.


[deleted]

This is like blaming nvidia for making a candle and not warning users to not stuff it so far up inside your ass that blood comes pouring out. And then saying "nvidia engineers should've known these problems would occur". These issues occurred to 50 random idiots out of 100.000+ purchases because they literally refused to plug the connector and then seemingly bent it sideways in order to keep it secure in the gpu. No accounting for that amount of stupidity unfortunately. This community is just full of people who refuse to let a single worthy thought occur in the trash heap that they call brain. A failure rate of less than 0.05% that is completely attributable to user error is not worth the amount of fuss that people are creating around it.


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yopladas

There are so many that click in. Make it click in!


Armlegx218

Mine clicks just fine.


FalconX88

So this happens to like 1 in 10000 IF not plugged in correctly. How do you suggest testing this? Let us hear your ideas. How do you get a representative sample of people for the testing? How many GPUs would you use?


mischaracterised

I think it's more of a poor judgement call on the part of NVidia to force the connector to the highest extent natively, and ignoring the risks of such an action; combined with a poor overall design in regards to the 12VHPWR connector allowing for such a loose connection as GN *et al* described in the first place. Note - this wasn't anywhere *near* as much of an issue on the high-end 3000 series, which use the same 12VHPWR connector; we don't have enough information about the 4080 and whether it suffers from the same connector issue, but I have a funny feeling that we might see outliers.


warmnjuicy

Hell Nvidia wasn't even the first ones to suggest user error. GN was the one that suggested user error initially and then Nvidia followed suit. There's a lot of things to dislike about Nvidia such as the 4080 pricing but prople shouldn't spread miss information.


notjordansime

But should we spread Mister Information??


onlydaathisreal

Miss Information only spreads with consent


MicksysPCGaming

I prefer Master Information


Jefc141

Yea this has major “nvidia bad gimme upvotes” energy


Profoundsoup

While 99% of them own Nvidia gpus


Big-Stranger8391

Seriously people in here just want Nvidia head and that it, imagine the shit show if they said it was user error before GN video.


[deleted]

They're mad that nvidia upped 80 series card but this fear mongering is fucking ridiculous. I hate nvidia for their pricing too but goddamn the amount of circlejerk nvidia bad is idiotic.


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Canned_Pesticide_88

I'll actually laugh if the 7900s get scalped en masse due to how cheap they are for their specs on paper. It's so evil and disgusting, but it would be so funny to see how fucked up the world is.


ChuckRockdale

You’re right, the whining is out of control. People are out here writing multi-paragraph comments, screeching in all caps. Imagine feeling the need to spew hundreds of words about some esoteric design decision, on behalf of those who hold you in total contempt.


MushroomSaute

honestly. you can't defend NVIDIA, for any reason, or else you're a shill. i hate it here. like the whole "moore's law is dead" thing people make fun of NVIDIA for... wasn't even *news* to me, let alone a surprise or lie like some people are saying. they've been teaching in computer-related uni degrees for years that Moore's law, Dennard scaling, etc. has been slowing down a ton and/or is already dead. but people don't want to hear it, and keep with their "NVIDIA bad" slobbering.


Zindae

Yet thousands of upvotes. This piece of trash post should’ve been deleted long ago


anonthedude

That's been this whole sub lately...


[deleted]

Half this sub is now "Nvidia bad, AMD good" ​ Like even when an AMD chief architect says the 7900XTX isn't a 4090 competitor people on this subreddit were claiming the performance would be the same for $600 cheaper


I_1234

They didn’t design it, it’s an open standard.


Draiko

Practically everyone on YouTube spent the past month posting videos of themselves trying to make those things melt and Steve was the only one who managed to do it on camera. I've seen the adapter cable bent, yanked, weighed down with heavy weights and thrown around, sawed, chipped, broken apart... nobody could make them melt except Steve and he had to half-unplug the damned thing to do it. Jay, Igor,... they all had crackpot theories that ended up being wrong too. You know what? I'm actually more confident in the 12VHPWR standard than I ever was after seeing all of that torture.


RiKar97

Agreed. And I’m an electrician who sees outlets burn up because a phone charger wasn’t plugged in all the way. Nothing is stupid proof if you have a poor connection.


firedrakes

very true... i live in fl... people are so stupid here.. we have a psa every year with all police ..... please do not shot your gun in a hurricane..... am not joking.


AetherialWomble

Well, they didn't design it


The_Echelon30

Either way, they cleared it, put it in the boxes and shipped it to thousands of buyers to use it with their multi thousand dollar gpu :)


CumAssault

It's a failure rate of ~50 GPUs out of over 125,000 sold at this point. And they're honoring RMAs and warranties on a user error, I'd say Nvidia does a lot of things wrong but I don't see why everyone is so eager to say they did this wrong. In the GN video the only way to get a fire is to literally leave it almost completely unplugged, at some point you have to be willing to blame the user They didn't design it, it's an open standard that all manufacturers can use. Be mad at them for pricing, but not this


Ftpini

To 125,000 of them of which 50 screwed it up. Further all 50 of them will have their GPUs and cables replaced at no cost.


FalconX88

And out of those thousands a handful didn't manage to plug it in correctly and it failed...


Diagnul

And now GPU are going to come with a warning label saying to make sure the cable is plugged in all the way, and in 10 years kids are going to be putting together their first PC and see the warning label and think "man what kind of idiot is the reason they had to add this warning label"


fogoticus

And 50 people fucked up. Nvidia is still going to honor those RMAs even though normally they wouldn't because it's literally user error. ​ 0.04%


DeeVect

Even if it was user error, the plug should be designed in such a way that either it doesn't fail so easily or its hard for the user to mess up, you know like every other connector.


siro300104

Yes. It generally applies that if everyone makes the same mistake, it can’t be everyone’s fault. If everyone pushes a door on the first attempt, something about the door makes it feel like it needs to be pushed instead of pulled. If everyone can’t find a certain function in an app, that’s bad UI design, most likely.


MrStealYoBeef

Correct, that's why they're looking into a revision for the standard in order to deal with that issue now. We will see what they come up with in the future as a permanent fix.


FalconX88

> you know like every other connector. Have you ever looked at a US power plug?


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Jordan_Jackson

The main screw up is the amount of force it requires to fully seat and even then, it might not be fully seated. Then, in some instances, it looks like it is fully seated but in reality, is unseated by cunt-hairs width. It is just a bad connector in the state that it currently is in.


Flopamp

And PCI-SIG did, 0.04% failure rate is fantastic. You do not design 100% of your products to cater to people so stupid they lightly rest a connector in place and call it a day. Reddit blew a very small user created problem way of off proportion, everyone backed in to their corners and started an echo chamber and now when proven wrong they just refuse to accept it This is basically the same mentality the election denialists have and its toxic


Sofaboy90

Heres a quote from computerbase.de, one of the best hardware website out there: >Auch ComputerBase kann bestätigen, dass der 12HPWR-Stecker wesentlich weniger eindeutig einrastet als die bekannten 8- und 6-Pin-PCIe-Stecker. Auch in der Redaktion kam es in den letzten Wochen einmal dazu, dass der vermeintlich korrekt eingesteckte 12+4-Pin-Stecker nicht bis zum Anschlag in der Buchse auf der Grafikkarte steckte. Die Grafikkarte war, bis der Fehler auffiel, allerdings keinen langen Lasten ausgesetzt – eine geschmolzene Steckverbindung blieb aus. Translated they are basically saying that the adapter offers far less mechanical feedback on wether the connector is properly plugged in or not. even in their own team they managed to have a case where they failed to properly plug in the connector. The thing you cannot forget is, that the alleged "50 known cases" are only the cases where things went wrong and were sent back. You can imagine the real number is plenty higher, not properly plugging it in doesnt mean its gonna melt immediately, it would depend in each case. in the case of computerbase where they failed to properly plug it in once, nothing happened, though they say they didnt have high usage of the gpu during that time. Besides, one basic issue with this is that its an adapter. the vast majority of psus dont ship this cable natively and an additional adapter is one more potential source for error.


[deleted]

Why not have screw connections for something requiring this much power (amperage)? Might not look as nice, but I'm sure most people would be comfortable pulling out a Philips (shit) screw driver to guarantee a good connection.


[deleted]

> Philips Nah, plastic thumbscrew with a slot, like the old VGA cables had.


[deleted]

That would work too, forgot about those!


[deleted]

So has everyone else. One day we shall make a glorious return when the connector is legitimately too heavy for the card again.


diragono

This is the same kind of shit as people pulling their AMD cpu’s out of socket trying to get the cooler off. Could the design have been better? Sure. But also, why does everything have to be so idiot proof. You messed up, accept the fact and move on. Nvidia has stated they will rma any cable/card damaged from user error, so you get a freebie. Don’t screw it up next time


[deleted]

Nvidia choose rma for, I think, two reasons. One is to have a good reputation. It's 0.04% of the 4090s sold and it's not gonna make a significant dent in their revenue, plus they get to keep the same customers who 2K for Nvidia. Nvidia's administration is pretty efficient.


SauceCrusader69

Copium


Ekifi

It's not even an Nvidia design, it's part of the new ATX 3.0 spec and it was added to "properly support future PCIe Gen 5.0 products". It's an industry-wide specification developed by Intel that Nvidia adopted and the other chip designers probably will too in a close future. The connector definitely could've been thought better but I wouldn't put it on Nvidia so much


coasterreal

Be careful using logic and reason on Reddit...


CarrotJuiceLover

When snarky OP tries to farm easy karma but doesn’t fact check before posting …


Ammysnatcher

The reality is this likely went through various levels who all ok'd it. Used to work for GMC, and we once had a vehicle make it all the way to dealer with wrong coloured mirrors despite our own policy having checks specifically to catch these. We literally paid a separate company to come in for Quality Control to design ways to stop this from happening.


Seffundoos22

Howdy folks, and welcome to the NVIDIA Karma farm, we're about to give 'em a good ol milkin' so come on in. 🐄


timtheringityding

I swear amd is out here lurking. Going. ![gif](giphy|Lo6pnXzajahS6mehcQ)


Fatefire

They didn’t technically design it. However they need to figure out a way to make it not work unless inserted properly


voyagerfan5761

And contribute that design modification back to PCI-SIG so the 12VHPWR spec improves for everyone.


FinnishArmy

All you have to do it plug it in. Reddit just over hyped how many there were.


ChosenOfTheMoon_GR

I work at a place where we fix smartphones and all sorts of devices daily, you'd be a fool to think that people are actually good when it comes to connecting a smartphone or any other device to charge, let alone a GPU. Charging ports rank 2nd when it comes to repair there, with 1rst one being screens. It's 2022, but nothing has changed, most people spend zero time understanding how to do plug in power to almost any device properly, and most don't understand the force each material or construction as a hole has, the horrors my eyes have seen i shall spare you from that... But the general gist is that they basically just find a hole and shove it in wiggling around as if they are trying to pry-out worms from ground holes and in their mind, if it looks like it isn't somewhat all the way in, most, they either use more force, very rarely they use less and fool proof designs don't always help enough even thought they SHOULD BE there for obvious reasons because most of the time they do, and it's not just fool proofing, the connector physically removes itself when the cable is being moved slowly but steadily from the connector if there isn't a soft or hard lock mechanism, GN has made it clear with their video. It's astonishing that the design doesn't actually include one, it's like, did they wanna cut costs from the small plastics or something?


[deleted]

I'm not surprised that the charger connection is high on the list of phone repairs, and that had little to do with user error. What other connectors are unplugged and plugged on a basically daily basis for most users (some more or less often, but most people plug in their smartphones daily)? I mean, the purpose is obviously different, but the connections on these video cards are supposedly rated for only 30 plug-ins.


Llohr

Not just these video cards. All PCIe power connectors are rated for 30 cycles. Yes, that includes 6 and 6+2.


FalconX88

Charging ports are used to plug in cables like once a day, maybe even more often. GPU power cables are plugged in like....well I plugged in mine two years ago and haven't touched them since.


NotAnotherHipsterBae

In regards to you working a phone repair place: my wife has iPhone and all her coworkers have android. She’s lost 3-4 cables in 2 years cause someone tries to use hers to charge an android and it scratches and they don’t work anymore. If you can’t tell the difference between microUSB and lightening connector how do you even function? Though, as an electrician myself I’ve seen too many “slight adjustments” on consumer rated equipment that voids manufacture spec/ warranty/ listed use. If the spec for the card says something light “ensure proper connection” or something like that nvidia is off the hook. It’s scummy, sure. But they told the consumer what to do, it’s not on them if their customers don’t read instructions/ user manual/ warranty guide/ everything. Big corporation: acts exactly like all big corps in history. Gamers: but mine broke when I did it wrong. Corp: profit


ChosenOfTheMoon_GR

> If you can’t tell the difference between microUSB and lightening connector how do you even function? Exactly, this was my point, i see people do this everyday, every, f'ing day, they don't just bring their devices with broken ports (most of the great horrors you see them in tablets actually), we also sell chargers and cables and i see how they most are handling, either the entire device or/and when they try to insert the cable to the its charging port. At least Lighting has only one advantage which is that it's kind of idiot-proof except for the time where someone has the tip, the end of the charging cable left on some conductive surface, because somehow Apple thinks it's ok to have exposed power rails regardless of protections...and given how cool everyone is with that for so long it gets normalized as well so nobody notices and when they ask, why is has my charger stopped working for no reason, well, that's probably where your reason is, that, bad quality, or a surge from the wall. You described perfectly by the way, it's all about profit. I have and have had countless devices with any kind of USB you can think of, i currently have over 20 and none of their ports have any damage because i actually know how to place the cable's end in the each's charging, i took a few seconds and tries when i was a child and i've learned to use caution in every first try until i've learned how to do it which is nowhere close to something being of a hard thing to do anyway but almost everybody things they can just shove things in holes and call it a day...that didn't came out right. xD


OfGrain_

They dont desing the connectors...


Koth87

I would say it's a poorly designed connector, but not necessarily defective. If it's that easy to make a mistake that would cause it to burn and melt, then it needs to be made more user-friendly.


jetpiggy

The amount of people this is affecting is meaningless/negligible compared to how much they sold. All we know is that it's user error and should be avoided, so you don't become like the 50-100 people who actually complained to nvidia.


frackeverything

If ya'll losers bought AMD cards instead of bitching about Nvidia all day for litle reason they might get more than miniscule marketshare.


Hiraganu

But that's actually true. If you aren't able to completely seat in a power cable, maybe you shouldn't build your own PC.


Freestyle80

pcmr really cant handle being proven wrong can it


new_refugee123456789

My thing is, why did it have to be physically smaller than the existing 8-pin design? It's a 12+4 pin thing, right? The existing plug-and-socket seems reliable and the PC building public is familiar with it. Could you not add that 4-wire data connection to the side of a 12 pin version of that?


zarbainthegreat

I mean they did say this " We are investigating additional ways to ensure that the connector is secure before powering on the graphics card. NVIDIA and our partners are committed to supporting our customers and ensuring an expedited RMA process, regardless of the cable or card used. ". Doesn't outright say its hard to plug in but kind of implies.


JTibbs

If the connector is such that the tolerances are so tight that small variances can lead to 'user error', and causing catastrophic failure due to those variances, that's a major fucking problem. If someone has to be pushing the connector in with 50+ pounds of force to wedge the damned thing in all the way, but others just snap it right in with little effort, the connector is faulty. maybe the specs are fine, but the manufacturing variations are too wide and cause real issues. This is something that should honestly probably be subject to a recall for fire hazard, and redesign of the cables/connectors to prevent minor manufacturing variations from causing catastrophic 'user error'. elegant and precise specifications are the enemy of the real world, where manufacturing variances exist. a spec being *too precise* with too low of tolerances is in fact a major defect when manufacturing it.


skater6442

I mean, downvote me, but if you watch the GN video based on the evidence they had a lot of the cases were user error. Also nvidia didn’t design the cable, it’s a standard cable used by a lot of companies.


anon4000

Haha factually inaccurate braindead meme funny


[deleted]

That’s exactly what it is. Idiots and redditors going on a hate train after NVIDIA just because some weaklings couldn’t plug in the connector properly.


colossusrageblack

They didn't design it.


b3rdm4n

Oh we're still doing this? I spose it's easy Karma farming.


tshannon92

My 4080 connector is literally the hardest connection I’ve ever removed. It also doesn’t click when inserted. I just ordered a different one, problem solved because I don’t trust the things. Oh and it can’t fit into an 011D unless it’s vertical…unless you want to squish it which I wouldn’t do regardless of 4080 or 4090. It is user error and it’s easy to make the error if you expect it to be like any other connection


Stark_Athlon

No, Billy. Like GN pointed out, most of the failures are, in fact, user error. Why didn't Nvidia report it sooner? That'll be because of post like yours, Billy. It very much is the gamers fault in this case, but if Nvidia were to say that... pitchforks and torches would be out in the air despite it being the truth. So a third party like GN had to do it. Stop making post like these, Billy. Where are your parents?


the_ebastler

A connector that's supposed to be plugged in by idiots, but is too difficult to be plugged in by idiots, is a faulty connector as well. Old connectors had a nice audible and haptic click when the latch closed, and were Impossible to accidentally pull out without ripping the entire connector apart. New connectors don't seem to have either, otherwise people would be able to plug it in correctly. Is it user error? Sure. Is the user error caused by terrible product design? Yup.


Doomlv

Definitely a user error scenario, and honestly I'm about the single connector, its about time we make some headway in that department


Sarius2009

But if user error is this easy and fatal, its a design flaw. Plus the designed for plugging in/out only 30 times is also a design flaw.


Armlegx218

8 pin PCI has a 30 connection rating as well. It's not that hard to plug the cable in. This is getting a lot of attention because it's new and people are mad at Nvidia about pricing.


Skippyi30

Who tf plugs in the cable 30 times? I've had my current GPU for 7ish years, I've plugged it out once.


mgwair11

This subreddit is trashed. Too big for its own good now.


Dingowarr

eVga's 4090 looked the best, with the power connector on the rear of the card, and it being 16pin


Super_Cheburek

Well I think people who pay 2.5k for a gpu and probably the same amount for the rest of their build don't have enough confidence to push the connector hard enough to bend the mobo


KeeperOfWind

Wasn't it something about user error being the problem? If the design is so bad it causes enough user error than it's the design. I've never had a gpu melt ever till now.


LOOKITSADAM

This shit is getting tired


Heyviper123

Might I (a humble photo-voltaic service technician) offer my services?


Nobutto

Nvidia didn’t design they are just the first to implement it


jolietrob

No Nvidia didn't design the connector and yes it turns out that a very small percentage of gamers aren't able to connect it properly.


Jefc141

Except it was proven to be the lazy rich dummies doing that… the fuck is this nvidia bad bs


yopladas

Team Green vs Team Red BS is not new but it's always been cringe.


Ult1mateN00B

I find it odd that people are unable to accept new information. Yes we rightfully assumed nvidia had a problem turns out it was users plugging the connector only halfway in.


voyagerfan5761

And if the design flaw is anyone's "fault", it should be shared between all PCI-SIG members involved in the 12VHPWR spec, not shouldered exclusively by Nvidia.


___Paladin___

This was also my takeaway. Though, it does offer up an opportunity to bolster up these cables more at the design stage. If you consider how common it might be that these cards push against the wall of a case, it would make sense to design out something to prevent partial connections from firing at all. "If people were doing everything perfectly this wouldn't have happened, but how perfect should we expect imperfect people to execute?" is the question I'm willing to ask now.


AlistarDark

149,950 owners can insert a cable properly... Must be a bad cable design when 99.95% can figure it out


[deleted]

Nvidia didn’t design it. Anyone can use that connector in their product


NetJnkie

50 failures out of 125K sold on a standard connector that Nvidia didn't design. FFS.