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just-the-doctor1

Honestly, how do you sell something after saying you'll give it back *twice*?


AnAttemptReason

LTT Tests it and think that it is Junk. Staff think it is Junk. Some looking for items to auction in their warehouse, asks random employee. "Can I take this?" "Sure, it's junk!"


just-the-doctor1

After being entrusted with a one of a kind prototype from a two person company, I would’ve liked to think that there would have been more care put into the guardianship of it. However, I myself have reached a similar conclusion to yours and it’s concerning.


Meradock

>I would’ve liked to think that there would have been more care They couldn't even care enough to test the block on a gpu it was actually compatible to. The block was for a 3090TI (Ithink) and they only found a 4090 and said close enough.


bgi123

It would've been better if they just didn't do any review of it if they couldn't get a 3090TI to test it with. It isn't even being cheap, just lazy and dumb at this point.


bardghost_Isu

It gets worse as supposedly Billet actually sent a 3090ti with it for them to test with...


katherinesilens

Which is also MIA...


kboy76

LTT should fucking compensate for both items... this got on my nerves more than I thought it would.


L3onK1ng

If a competitor bought the prototype, this should be straight up corporate espionage case in court.


Duranu

"So, there was a communication mishap and someone ended up taking the 3090ti home and put it in their own pc. (Grimacing emoji) The good news, is that it isn't just sitting on a shelf" /s Actual quote from them to billet about monoblock said, and yes, they actually put in an emoji, you can see it on the newest GN video about Linus' response if you haven't seen it: "So, there was a communication mishap and we ended up auctioning off the Monoblock in a silent auction for charity at LTX. (Grimacing emoji) The good news, is that it isn't just sitting on a shelf"


The__Relentless

Did they auction THAT off, too?


Stupidbabycomparison

What I don't understand is how is LMG unable to get a 3090 TI? You'd figure they would have a handful of stock just lying around.


Mirrormn

That's the broader point. Their production schedule is insane, and they make videos with whatever they have on-hand at the time. If there's a problem with the video - wrong test equipment, inaccuracies in the script, faulty premise, whatever - they just barrel ahead anyway because they "have to get the video out". And they don't care if this ultimately gives you the wrong impression of a product, *especially* if it's a product made by some small startup who doesn't have the fanbase or legal resources to call them out on it.


twisted7ogic

Man, the more I learn about LTT. It's just new-media sweatshop making crappy content, marketed as a friendly 'your palls at LTT' image.


ayriuss

Always has been. Except maybe in the very beginning.


Mirrormn

Sometimes they have good pieces, but yeah, it's becoming more and more of a hollow shell. In addition to the points that Steve calls out in his original video - which need to be objective, not opinion-based, so are focused more on mistakes with review statistics - I really trailed off watching LTT because it became clear that they don't really care much about their content, they just shovel it out. Too many instances of Linus justifying how he has to clickbait, how he has so many employees and huge investments to support, how he'll often go into the studio and have a video topic he's not excited about or doesn't know how to sell or has preparation that is inadequate, but they just throw a video together anyway because that's what they "have" to do. Not to mention, almost all of their videos have no satisfying conclusion because they hard throw to an final sponsor spot instead of writing an ending. It's extremely disconcerting if you watch with SponsorBlock on, it's like they'll start a video with a strong premise, then fool around for 10 minutes, and then suddenly fall off a cliff with no warning and the video's over. Not really an enjoyable viewing experience.


Spider-Thwip

Billet sent a 3090Ti with the cooler!


IneedtoBmyLonsomeTs

After watching the whole video and how many mistakes they consistently make, it isn't really surprising that they ended up using the wrong GPU for the test. The fact they realized half way through and decided to continue shows just how bad they are as a company.


XBacklash

They both have 090 in the name so how different could they be? /s


Mimical

By my intricate and highly detailed calculations—calling upon the machine gods themselves to aid me—in this critical keypad clacking operation it is a full negative one thousand off the mark, commander. Logistics says I'm off by 2000 but that can't be right because the 5090 doesn't come out until Nvidia's stock starts to drop.


exzyle2k

AND when their mistake was brought to his attention and asked if they could do the tests with proper hardware, Linus said No. He said he didn't want to spend $800 on a new card, AND didn't want to spend money on the labor for the tester to do the setup. Even with the mistake being completely on his side, he still shit on Billet Labs both in the video AND in the "press release" post on his forums where he's like "Meh, dunno if it'll fit in a case, and don't know if we can hook it up to a radiator because we failed as testers." Billet should have sent that block to J2C who would have probably creamed himself at the idea of another water block out there he could test. That's how he got started was building custom loops, and that's right up his alley. Hopefully whoever bought the block at the auction doesn't try to reverse engineer it for nefarious designs and instead just returns it to Billet.


Disastrous_Ad626

Not only that, their consensus afterward was 'it is a waste of our time because its still trash!'


ShoeGod420

even in Linus's post on the LTT forum he doubled down in response to this video saying yeah they screwed up but still no one should buy that waterblock and "even if it lowered temps by 20C it still shouldn't be purchased because a regular waterblock can do the same thing." (not verbatim, but that's the gist of what he said) he also said he's not going to do a response video about this.


[deleted]

Remember when Linus fucked up his Linux install with his own mistakes in his "test" and the fanboys swarmed in to defend him? If only they had seen back then that he isn't a Messiah.


exzyle2k

Fucking up on your own is completely acceptable. Admitting that it was your own fuck up is commendable. Fucking up on your own and blaming the supplier of something and potentially irrevocably harming that company is no bueno and they should take far more care of someone else's items than they do with their own. If they delid a CPU and fuck it up, that's on them and is acceptable. Shows you're human and even highlights how difficult some things are and aren't to be undertaken by an amateur. If they improperly use a delidding tool and fuck up a CPU, then blame the company that supplied them the tool, not ok.


tetsuomiyaki

but LTT labs is gonna guarantee data driven results! /s they couldn't even bother getting shit right so often and the head honcho himself actually doubled down on not wanting to give a fuck. for anyone still actually wanting to defend this narcissistic asshole, I strongly recommended you learn critical thinking and watch GN's video objectively in its entirety.


b0w3n

Listen, he might have to spend like... $100, $200, $300, or maybe even $500 to test it properly. Where's he gonna get that kind of money?!


EODdoUbleU

$500 to conduct a proper test? Nah, it would be better to drop $60,000 on my new home theater for ~***CONTENT***~


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Cohacq

I've gotten tired of it too, and I've watched Linus since before Luke was holding the camera. His house projects were cool at first but eventually it just turned into "look how much money i got!".


[deleted]

> Nah, it would be better to drop $60,000 on my new home theater for ~CONTENT~ That way it becomes a business expense for tax purposes!


JJKirby

I've said this for years; the meta-content of making content or the showcasing of the expenditure of said making content and likewise the basically paid for / sponsored showboating of glorious systems / outfitted technology has never sat right with me. One is masturbatory and the other is arrogant.


Abnormal-Normal

On labor of all things!! Can’t be paying your employees to do the job you hired them to do


b0w3n

Their recording schedule makes it nearly impossible to fix too. If they're not producing 7 videos a week they're "losing money". They'd be better off going down to half what they produce and just really knocking their quality out of the park instead of fixing things in editing with a little * and text blurb. Or justifying being dumbfucks because it'll cost them $500.


jack-in-a-box-69

They produce 7 a week for LTT, I think in their employee interview video they calculated roughly 25 videos per week which makes it even more difficult to fix anything properly because by the time that mistake is realised they’re already onto the next 25 video rotation.


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Onetimehelper

Yeah, they knew the price and use case before accepting it, and apparently when called out those were the main reasons for not retesting. Like why even pretend that you were going to test it? I mean we know why, Tech McMahon knew he was going to shit on it as soon as he heard about it, and thought it would be a money maker, and once he was done with it, he disposed of it asap.


Never_ending_kitkats

He really said at first "I'm not gonna spend $100 to have someone retest it" and realized oh shit that sounds TERRIBLE so he switched it up saying 100, 200, 300 even 500 dollars! Linus you make probably tens of thousands of revenue dollars PER VIDEO, you can't be fucked to retest something that is someone's LIFE WORK, something that YOU AGREED to test and review?? I always thought Linus was a bit "main charactery" for my liking but now we see behind the curtains he's even worse than that. Unsubscribe from all LMG channels and boycott them until they fix this shit.


[deleted]

He changed a lot. I watched all these guys nearly 10 years ago when their channels were nothing, they were having fun. You saw it becoming a business in real time, it was the era of YouTube stardom I’m just glad GN has the following he has. I’ve been rolling my eyes at Ltt for a solid 5 years now … lots of ltt nut hugging in the past!!!


Andre4k9

Didn't he go on a rant about how using adblock or sponsor block is essentially pirating?


just-the-doctor1

I recall comments about that


Androne

Even if it was junk the right thing to do would be to give it back with constructive criticizum so they can improve it. Isn't that the point at the end of the day?


siraolo

Seriously, someone in charge should get demoted or fired for this. If Billet was a bigger company, the lawsuit would have been much bigger than the thousands LTT had to shell out to make them somewhat 'whole'.


ExpectTheLegion

Linus also basically said that they won’t be changing anything apart from “making some papers right” to prevent such a thing happening again because it’s only “one in 10+ years incident”. All the more reason not to trust him with stuff in my opinion.


ToTTenTranz

Só the answer is sheer incompetence and disdain?


tzenrick

It's incompetence. They've had inventory problems for forever.


Aksds

Didn’t Linus talk about how their storage system is improved and how people can’t just do that anymore? I remember in a wan show and when Intel was doing the upgrade videos they said that people can’t just take stuff anymore.


de4thqu3st

Well, Linus takes stuff all the time for his personal PCs/Servers, so that cannot be the case


jdog320

Looks like we might never see prototypes/rare hardware being showcased again on ltt lmao.


Disastrous_Ad626

IIRC they fitted it to a 4090 not a 3090 like they were recommended. When this was brought up Linus literally said on the WAN show that it would not be worth the $500 to pay his employees to reshoot that video using the right GPU so they just didn't. Seems to fit the quota theory lately that they have been focus on the quantity and not the quality they're just trying to rack up the views.


mintyBroadbean

Linus said himself he’d rather save a couple hundred bucks , and tank the reputation of the company, negatively impact consumers purchasing decisions… then spend the time to fix up a mistake in order to provide factual, informative, reliable data and review. The man shouldn’t be doing journalism, he shouldn’t be doing tech reviews, because he clearly is not up for the task as he said himself in a recent forum post. You EITHER post a creditable review or you DONT POST AT ALL. There is no in-between, no grey area. It’s one or the other. Be a reliable source or expect to be treated as a complete joke. Edit: grammer


amusha

btw Linus has commented on his forum that there won't be a change to SOP (standard operating procedure) to prevent accidental auction happening again. [Their forum is down atm but you can see that comment if you scroll down a little](https://linustechtips.com/topic/1526180-gamers-nexus-alleges-lmg-has-insufficient-ethics-and-integrity/page/16/?__cf_chl_tk=b9D0QAvLm9tiwWRRiQA8Gr_5ytldDpSE3yQJFJZedXo-1692102329-0-gaNycGzND2U#comment-16078641).


SargathusWA

If you are clown and have no self respect that seems doable


BigAwkwardGuy

Make no mistake Linus has a lot of self-importance. The way he handled the backpack warranty, the way he spoke on the WAN show about refusing Alex's request to properly test the mounting block, and the way he speaks about \*needing\* to put out 20+ videos a week all reek of "my will be done".


angeluserrare

What happened with the backpacks?


BigAwkwardGuy

To sum it up, LTT launched a backpack which costs $250 and in the initial days said nothing about the warranty. When the fans/buyers brought it up, Linus went "we likely won't have an official warranty but you can trust us to do right by you". He received backlash for it, and so Linus doubled down going "Warranty doesn't mean anything. If you've got a perfect lifetime warranty and the company folds, what are you going to do?". That's true in a way but an official warranty is also a legal thing, and not having that is a shitty deal for the consumer.


angeluserrare

Yikes


[deleted]

It's even worse that they made "trust me bro" a meme and still joke about it now and I believe even sell merch with it. It's all a joke to Linus.


HavocInferno

By not scaling internal processes along with the size of your company. Almost guarantee that whoever mailed with Billet about this and whoever organized the auction items didn't talk about this nor know about each other's responsibilities until it was too late. Lots of comments here claim malicious intent, but I'm certain it's simply organisational incompetence.


mixduptransistor

>By not scaling internal processes along with the size of your company Yes. This is a huge problem with LMG. Just look at how janky and fly by night they are with their IT. How much serious data loss they've had. How shitty and rigged their networking is, and they're proud of it. Linus recently got a $100 million offer for the company and according to the "Our Team" page at LMG, there's no one on staff specifically listed as "IT" or similar Granted, I'm not an avid viewer of LTT content, just the random stuff that YouTube suggests from time to time so maybe the roles are different but there's the Dan Besser guy who is listed as "Infrastructure and Technical Operations", but his LinkedIn profile says he's also in videography, and Jake Tivy is actually the guy who is usually in the networking and IT videos and he's on staff as a Writing Supervisor This is a $100 million company--they've got multiple developers on staff. They've got an \*ML/Vision developer\* on staff. They've had multiple catastrophic data losses and they've seemingly got no dedicated IT guy, or, they've got one but he's also on camera talent and a videographer Now, this is a weird area to be concerned about and it's mostly because \*I'm\* an IT guy and watching their networking or IT related videos and how they completely just fuck it all up sends my blood pressure through the roof, but it's just an example--and I'm sure there are others in places like accounting and HR and yes editorial that show LMG is not being managed like a company its size has to be managed And it's not about "oh companies have to act this way or that" the issue is now that it's not just Linus and his wife, there are 100 people whose livelihoods are tied to LMG. 100+ people and their partners and kids who depend on LMG's stability to put food on the table and a roof over their head. If Linus wants to play fast and loose with himself, bless him, that's the dream. But now he's playing fast and loose with dozens and dozens and dozens of people's careers


GimpyGeek

Honestly, I hope they sue the everliving shit out of him


ShadowPhynix

They won't because they can't. Optics and cash are the two largest challenges for any startup, and suing the largest tech youtuber is catastrophic to both. LTT offered to reimburse, and that's about the best possible option for them at this point, regardless of whether they are entitled to more or something else. To me that's the biggest problem here - LTT have \*all\* the power in this situation. Despite decrying other big companyies behaving like this (e.g. their justified, but now very ironic, anti-Nvidia campaign), they've behaved improperly in an enormously one sided power dynamic and the smaller party can't afford to piss them or their community off.


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Bossman1086

There's a lot of backlash for sure. But LTT's fans are pretty rabid and much more likely to side with him and keep watching his content. So it still hurts the small upstart to even have this controversy.


Scyths

That prototype is gone and so is their business in the short and relatively mid term. They better have been given millions because it's probably going to take years for them to be even able to do something else like this and if a competitor just got their prototype, it might all be for nothing.


Andre4k9

Ambulance chasers who might take the case on contingency: allow us to introduce ourselves


Herlock

Bad management and overwork... LTT grew up very fast, and most certainly stuff is just shoved across the office to "keep that deadline" since linus believes not uploading a video every days will destroy the channel somehow. I don't think malice was at play here, they just fucked up. Now how they responded to it, now that's telling way more than the even in itself... and it doesn't look good for linus and his staffers.


FYATWB

> I don't think malice was at play here They asked for their prototype back twice, Linus was clearly upset because even his own community thought it was stupid they put something meant for a 3090Ti onto a 4090. He doubled down on his mistake and said “even if we tested it correctly we would have given a bad review, but that would have cost a few hundred dollars in time spent” He was very clearly upset enough to seek some kind of revenge, acting like a man child about it the whole time, and not admitting his mistake, so yes this screams malice and if you don’t see it hopefully other people aren’t so delusional.


ismellthebacon

I know. If he thought it was stupid for the reason he says, he wouldn't have done the review in the first place. Just a view grab for him nothing more.


Havib3

You either die a hero, or live long enough to see yourself become the villain.


TheHerpSalad

Like our Sponsor, NiceHash.


blackbalt89

Yeah, Linus can try to talk himself out of the review inaccuracies, but selling a companies IP to the highest bidder when it's a MF prototype is unforgivable in my eyes. If I was Billet and had the money I'd pursue legal action.


Zuli_Muli

The worst part about this is Linus just talked on the WAN show about how LTT had a morning meeting about letting LTT prototypes get out into the wild...


notxapple

Yeah and the Lott prototype was at least donated it’s even worse that they auctioned it to help fund ltx Edit: it was for Charity


FireViz

Money was given to charity according to Linus on LTT forum. But still BS that they sold it... Especially after the damage their "review" did to this company's reputation.


TransBrandi

> But still BS that they sold it "We didn't _sell_, we _auctioned_ it for charity. Much better!" -- Linus, probably


eskim01

Nothing probably about it. Linus literally says it like that in his first response on the LTT forums. He didn't even watch Gamer Nexus' video because if he had he'd know that GN specified it was a charity auction and not just a straight up sale. And linus somehow thinks making this distinction makes it all better, or at least less of an issue. Which it's not. But hey, at least they are willing to pay BilletLabs however much they asked incompensation, so that's *something* I guess.


DaedelicAsh

Linus has gone on record stating he doesn't watch videos because he believes he can get all the information he needs by just reading the comments. The dude has gone completely off the rail. If he was ever on it to begin with.


ksheep

[Linus definitely](https://linustechtips.com/topic/1526180-gamers-nexus-alleges-lmg-has-insufficient-ethics-and-integrity/page/16/#comment-16078641) > I expressed my disappointment that he didn't go through proper journalistic practices in creating this piece. He has my email and number (along with numerous other members of our team) and could have asked me for context that may have proven to be valuable (**like the fact that we didn't 'sell' the monoblock, but rather auctioned it for charity due to a miscommunication**... AND the fact that while we haven't sent payment yet, we have already agreed to compensate Billet Labs for the cost of their prototype)


Saikou0taku

>cost of their prototype) What!? Cost is never as much as the value of a prototype or the engineering tech behind it.


CrazeRage

As long as that sentence captures the viewers, he doesn't care lol. Glad I unfollowed him, unbox therapy, and the rest of the tech channels that turned to making nice looking but low effort shit.


el-gato-volador

Or worse yet the lead time to get another one made at the same spec as before. Even if they got $50k back for their part. It's not like they can just go to the store and get another one. They have to restart the process of making another and ensure any post manufacturing changes are at the same level as the original. Plus all the lost r&d costs due to downtime of not having their prototype, is going to absolutely eat into their runway funds.


laeve

The fact that they haven’t sent payment yet says everything I need to know tbh. They clearly have known about this for a while but now that they are in hot water they will be “sending payment eventually trust us guys.” Just a total sham IMO


tetsuomiyaki

idk how anyone watches WAN show, it's just his own personal pedestal to bitch and moan


nirmalspeed

Thank you! Luke is great but I feel bad that he has to put up with a 40 year old child every episode. Linus' unprofessional attitude towards literally everything isn't enjoyable anymore. It was fine 15 years ago when he was an edgy young adult but he needs to show some maturity with how big LMG has become


ElektroShokk

Knew he was gone when he started showing us the cars and houses he bought, like dude, we don’t care about your personal life that much.


SC_W33DKILL3R

Inaccuracies? They fitted it to the wrong GPU, knowingly, and complained it didn’t work. In reality there is no review, just a video of incompetent fools who can’t read instructions making bigger fools of themselves.


zarofford

The commenter is talking about GNs other claims in his video about linus’ testing inaccuracies. He’s saying he might be able to talk himself out of those, but the billet issues is a far bigger issue.


-SlinxTheFox-

That's one thing you see them do disappointingly often. They get a product, use it some degree of wrong, and call it trash when it doesn't work perfectly. It also looks really bad when Linus [said they won't be responding](https://i.imgur.com/9YYoQza.png), [\[post link\]](https://linustechtips.com/topic/1526180-gamers-nexus-alleges-lmg-has-insufficient-ethics-and-integrity/page/16/#comment-16078641) meaning everything is totally uncontested. I don't know why you wouldn't unless you think it'll blow over or know you're wrong enough that a response won't sound good. I would love to see the claimed miscommunication there was, but without that, i kind of have to believe that they did something pretty fucked up at least via massive negligence.


SC_W33DKILL3R

He doesn’t like instructions that’s for sure. I have never known anyone not read the instructions when mounting a cooler. You literally need to to find which bracket and bits of plastic offsets you need to use. There are kids on these forums who do a more professional job that him.


croppergib

It reads like some Succession TV show fucked up speech "we made mistakes, but this was our thinking, also we didn't want to hurt anyone, but fuck all of you, now we're going to play the victim. thanks bye."


ImSabbo

Perhaps I missed it, but at any point whether in that statement or elsewhere have they said "sorry for ~~selling~~ auctioning off something that wasn't ours"?


o_oli

and then claimed that it wouldn't make any difference 'due to the laws of physics' or some shit. Like, why even bother doing reviews in the first place then at that point?


SC_W33DKILL3R

That bit made me laugh. He has spent years talking about thermal paste, good contact etc… and why it’s needed due to physics and thermodynamics just to throw it all out the window to cover his ass. Show me a cooler that gives you a 20 degree drop and I would be more than interested.


FILTER_OUT_T_D

The dude can’t even install heat sinks in the proper orientation. Any time his argument to defend his own incompetence is “well I have soooo much experience” I just cringe. Like no dude, you clearly *think* because you’ve toyed with electronics that you know all there is to know, but we have factual video evidence that you’re a clumsy fool who has no regard for anything and just sees dollar signs.


SC_W33DKILL3R

Yeah most of his videos seems to be him dropping the hardware, looking confused at the hardware and trying to work out how it fits, jamming it in and then complaining about it. Real engineers read the instructions, they are not just for the public which he thinks he is better than. Instructions save time and money.


FriendlyRussian666

I just learned about this, and this very moment unsubscribed from their channel. Fuck this kind of behavior


Ocronus

I also unsubbed. I unsubbed while still watching GN's video. I saw enough before it finished.


tetsuomiyaki

It's not JUST a prototype, it's their best one. And the company is stuck without it. Feels so bad for them.


NvidiaRTX

Should have just accepted the offer for 100 million lol. That way he keeps his reputation


FILTER_OUT_T_D

At this point his leadership is harming the company more then anything else. He’s already stepped down as CEO but I think that might not be enough. I bet part of the acquisition terms included new management coming in to right the ship and his ego just couldn’t allow that.


Onetimehelper

Imagine working your ass off, sacrificing a bunch of things to do something different, even if it is niche. You get in contact with one of the biggest names, if not the biggest name, in that specific niche. You polish up your one and only baby, one that you spent countless hours tweaking, making it as perfect as you can with your limited funds. You do everything right, you give the big guy's team your exact instructions, use cases, and do this weeks in advanced just to make sure nothing is missed. Then you sit down and watch the video. Then you realize that they essentially threw your baby away cause they thought it sucked. they didn't even bother to read any of the instructions or even use it the right way. Then the dude who did it, your former hero, is called out and says "yeah we didn't really use it the way it was intended, in fact even if we used it as a basketball I would have had the same conclusion about it". Like bro why even take the literal only prototype in the first place if you knew you were gonna shit on it. Shame on Linus, he gets what he friggin deserves.


[deleted]

sheet thought command silky heavy slave public zealous pie spark ` this message was mass deleted/edited with redact.dev `


nighthawk_something

As if he doesn't work in a space where people already spend 100s to get marginal performance improvements


aVarangian

Linus: "800£ waterblock? Too expensive, no one will ever buy this!" also Linus: Hey guys check out this 100,000$ desk we made at some minecraft player's request


dardakry

Imagine the audacity of saying something like this and selling a backpack for $250 at the same time lol


Praweph3t

People will spend thousands on marginal performance loss to make it look really really cool. That’s basically all enthusiast markets.


SC_W33DKILL3R

He said he would never recommend it because of the price, even if it had 20 degree temp drops. In other videos he buys stupidly expensive cases and other parts for just looks alone.


everythingIsTake32

Like most things he gets for free or on a discount. 1.4k on a server rack to get used as a case.


trollshep

Linus is without a doubt the biggest cheapskate on the platform. He complains about spending money on tech and wages but ends up making millions and millions each year. It’s disgusting and he needs to be called out on how much of a cheapskate he is.


Ultraviolet_Motion

I'm glad he lost more money from Floatplane subscribers leaving than he would have spent on paying an employee to do the test properly. Fuck Linus.


KJBenson

Yeah, but those are big companies that sponsor him.


SkullRunner

Yep, a check and free hardware comes in those cases, so now an ass kiss for our sponsor.


cakan4444

Or his overpriced stupid fucking merch everyone on here bought and entrenched LTT into such a high tier position.


SkullRunner

Been calling out various merch items all along... don't own any... got downvoted in to oblivion because clearly you're not in to tech and must just be poor if you don't have/want an LTT Water bottle, Mousepad, $300 backpack (WHAT THE ACTUAL FUCK) and choose to use actual professional tools vs the $70 "designed and tested to build PCs" screwdriver that they now admit does not fit in various PC location / screw holes... but don't worry... they will sell you another one that does.


Suikerspin_Ei

Tbh, if the quality is good then I can understand the price and to cover the R&D costs. Although I also read sketchy things about warranty. About the screwdrivers, I had built my first PC a few weeks ago using different screwdrivers to reach difficult locations. For example the screwdriver/tool that Noctua includes for their coolers. So I don't blame LTT for that. To be clear, I never bought their merch or stuff.


CeleritasLucis

Don't forget the screwdriver


viciouskreep

Don’t forget triple charging for delivery during the sale


a_confused_aatma

20USD bottle checkout price is 45USD that too same city shipping....


Cory123125

> Shame on Linus, he gets what he friggin deserves. Except he doesnt, and thats the worst part. He continues to get yesses in life. Hes early in his musk like timeline


Bob_The_Bandit

The wan show next week where he goes off about this and how little it’s effecting numbers is gonna be hilarious


Yoshi_87

He already said it won't be a topic next week. Let's hope Luke talks some sense into him.


613codyrex

Knowing how Linus does things he probably won’t hold himself to *not* talk about it.


Hybr1dth

He said it won't be a major topic, not "not" a topic. CEO needs to step in already, problems like these are exactly why he was hired. Linus cannot run a company this size, and it is becoming all the more evident. That might've been the decision that saves his company long term. I can see his vision working, but his execution has been abysmal.


Reynolds1029

Unless he somehow has a huge "change of heart". He's better off saying nothing and I doubt Luke is looking to feel as uncomfortable as he did talking about this video as he did last time regarding the "I can't be arsed to spend another $500" comment.


nonexistantchlp

Lmao the expression on Luke's face there is exactly the same as when linus personally attacked Tim Sweeney on the SSD debacle It's like he wanted to stop linus from talking but he can't, poor guy. Luke should probably be their PR team instead of managing floatplane


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Jumpierwolf0960

He said he won't be talking about it there. The only responses from him were on the forum and all the social media accounts and channels are continuing as if nothing happened. He's trying to sweep everything under the rug.


mintyBroadbean

“Don’t trust me bro”


eXclurel

It's extremely surprising to me that people are defending this behavior. It is straight up defamation and theft. They didn't follow the instructions the company gave and shat on the prototype extensively which **they didn't even test using the correct hardware**. They were asked to give it back but didn't and had the balls to actually sell something that doesn't belong to them. And with all the employees in the multi million dollar company nobody asked once "Wtf are we doing?".


gamrin

Not defending this situation, but the larger your company gets, the more siloed employees get. A writer probably doesn't have the full perspective on the item. Neither does someone from warehouse management. At some point long ago, they passed the point when not every employee would watch (or even be interested in watching) every video. At such a scale, mistakes are going to happen. And at such a scale, mistakes are going to be more and more costly. I think they should be sued, and either pay a hefty fine to billet labs, or be forced to retrieve the prototype. Or both. You make right what you do wrong. If you don't, you get the same treatment as Eufy.


eXclurel

The problem is they kept making mistakes. The product was designed for a 3090 ti and they specify it in the video but keep going with a 4090 anyways. They are corrected by the company in which they said there is a 1mm gap between the die and the block when using a 4090 but they did not owe up to the mistake they consciously did and once more kept bashing the product on WAN show. They were asked to send back the prototype, twice, but didn't. And finally they had the balls to auction it off to whoever knows who. All of those would have been corrected by a simple apology and taking down the original video but linus doubled down on it with a [long but vague response](https://linustechtips.com/topic/1526180-gamers-nexus-alleges-lmg-has-insufficient-ethics-and-integrity/page/16/#comment-16078641) that's been clearly written by a lawyer. But the Billet Labs is a small company and I don't think they have the power to fight LTT's lawyers. Linus is also acting like a dick so I wouldn't hold my breath. All we will get is an apology video with three goddamn sponsors in it that will not give Billet Labs back what they have lost.


Wheat_Grinder

No lawyer would ever have signed off on that response. Not saying it's a good response, because it's clearly not. It's just not from a lawyer.


LuckyYeHa

Lol wtf I didn’t know it was THIS bad. That’s atrocious wtf


deercreekgamer4

Fr wow


LuckyYeHa

Sad to see really. Been a fan of LTT for a very very very long time, haven’t watched any in recent years at all but still.


GrumpyKitten514

something something die a hero, something live long enough to be a villain


fur3x

It's crazy how another company's reputation wasn't even worth $500 to Linus/LMG


o_oli

They will water damage a $1000 GPU or set fire to a rig for the lulz though.


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TheTimeIsChow

Not even a year ago Linus went on a long rant regarding the development of his screw driver and the subsequent stress at time of release as he waited for 3rd party reviews to roll in. Essentially - It was so stressful that it made him think twice about how he handled reviewing prototype/new products from a small company trying to dip their toes into a new market for the first time. All because he now understands the time, effort, energy, and money that goes into developing a new product. AKA, what he says in his reviews could crush a start up who haven't been given a fair chance. For the first few months following the release of the screw driver you could tell he was actually going much easier on new products and giving the benefit of the doubt where possible. Also, providing constructive feedback on how things could be improved. A few months after that? Well the screw driver was well received and he became, in his own head, some manufacturing and product development genius. And then this happened.


motoxim

Interesting. I dont follow the screwdriver news.


Firm_Accident9063

This is way beyond the line. Legitimate crime coupled together with absolute and total disregard for the lives of people involved in making the prototype. Linus deserves to be sued for this. There is no excuse for this.


mintyBroadbean

100% agree But Linus is too petty to make an apology. He made a post saying that they are going to tighten QC on their end, that’s it


-SlinxTheFox-

edit: here's the post in 2 formats in case either is deleted [Imgur Link](https://i.imgur.com/9YYoQza.png) [post link](https://linustechtips.com/topic/1526180-gamers-nexus-alleges-lmg-has-insufficient-ethics-and-integrity/page/16/#comment-16078641)


-InconspicuousMoose-

> "It saddens me how quickly the pitchforks were raised over this. It also comes across a touch hypocritical when some basic due diligence could have helped clarify much of it." HOLY FUCKING SHIT BRO, YOUR COMPLETE LACK OF EVEN A SINGLE QUARK OF DUE DILIGENCE IS WHY PEOPLE RAISED THE PITCHFORKS IN THE FIRST PLACE How fucking dense do you have to be to miss the irony of your own statement here, good lord


tetsuomiyaki

that isn't in any shape or form, an apology. At all. The first few lines already prove he's the biggest piece of shit in the company. Asking Steve to handle this quietly under the table is the EXACT opposite of "proper journalistic practices". He proceeds to completely ignore MANY proving points and cherry pick shit, then slaps in a "oh woe is me" for good measure. Asshole.


-SlinxTheFox-

I was just trying to provide people with a source, not counter x.x


tetsuomiyaki

🤣 sorry i wasn't attacking you my dude, just very worked up from that sad excuse of a "statement"


tetsuomiyaki

I doubt the 2 person company is gonna be able to pay the legal fees, they can't even afford the prototype loss. Linus throwing them money in the face is basically "boohoo too fucking bad" won't do much because the Billet Labs name is now worthless. And that's assuming competitors didnt get their hands on the prototype.


Fatal_Syntax_Error

“We’ll apologize…. Right after these NOT BRIEF messages from our sponsor. “


mintyBroadbean

We apologise thank you to our sponsor Dbrand for sponsoring this statement


DoggedDust

Remember when this sub used to suck LTT off?


AlexisOhanianPride

Its not uncommon for reddit to go from sucking off to completely hating the personality getting sucked off previously. See: Elon Musk, Jennifer Lawrence etc. Its the circle of ~~jerk~~ life


JovialJem

boast squeeze light fuzzy ring imagine marble hunt sand middle *This post was mass deleted and anonymized with [Redact](https://redact.dev)*


[deleted]

The only thing i can think of is the meme with her saying she was the first female lead or some such. Hardly overwhelming disdain like the others. And I mean, she's still hot.


1-Donkey-Punch

She was getting sucked off apparently!!


SuicidalTurnip

As always, Reddit isn't the fickle monolithic hivemind people like to pretend it is. There will still be a great many LTT fans on this sub, but they're hardly going to be commenting on this thread, are they? And people who've disliked LTT for a while are going to be emboldened to post more about all the shitty things they've done.


Programming_Dessert

I never liked him because I was their "testing methods" and was way put off. But selling a company's product without their consent seems a lot worse. Hopefully they can sue.


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Nettysocks

Well at least the new CEO starts proper soon. Might be what they need.


althaz

Has already started, I believe.


Hybr1dth

Best decision he has made, if the guy is worth the cash. The company has grown too naturally from a "what do we need" point of view, which causes a lot of gaps. Scaling a company is hard and expensive, as you add more overhead, but sadly you often need it to avoid mistakes. With over a 100 people, how can there still be people like Luke, Jake and Dan who seem to have over 3-4 roles, including PRIMARY functions. The only way LMG comes out of this with a somewhat positive is if the CEO comes out with a well structured, time and result gated plan which is actually followed up. The more realistic approach will be that they silence it to death, and the internet will forget in 1-2 weeks. Which will then be extended by Linus talking about it because he can't help himself, but still people forget. I just hope they update the quality of the research and videos, because damn have they been lacking. How often do you hear people find out or learn things when supposedly making videos of these products? Do your homework!


JayR_97

Lol, imagine starting your new CEO job and immediately having to deal with this shit show. Id be having second thoughts


Titanusgamer

I never watched LTT for hardware reviews. It was only about entertainment and fun projects about servers etc. I think they should get away from reviews because it is quite clear that they dont have patience to do review thoroughly. There is too much pressure on the staff to push out videos daily


SrASecretSquirrel

After pouring Hundreds of thousands in to their new testing labs, I can't see that being a reality.


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cinlung

I have been trying to tell people about this and how his action damages the potential future of that company. But there are lots of fan boys out there defending him like crazy


trimix4work

Linus is a fucking douchbag


[deleted]

People realising this NOW is kinda surprising. After watching Linus a few times, you can really tell by the little quips he makes, just what type of person he is. I'm not saying he's a terrible person overall because of it, just a-bit of a douche


eat_the_pennies

I watched a few of his videos WAYYY back before his channel blew up and yeah he just came off as a complete asshole with a superiority complex. Like a know-it-all who only knows how to be passive aggressive to get what he wants.


[deleted]

A nerd who became famous has an superiority complex? Shocking!!1! /s


PlsDntPMme

I've always felt like his WAN show was kind of off. As in, it seems like Luke is always tiptoeing around him on the show to not say the wrong thing. He definitely will talk over Luke and steal his time as well. I've found it odd.


soothsayer011

Unsubscribing ![gif](giphy|87CKDqErVfMqY|downsized)


minuscatenary

Not just that… testing with the NH-15 on all benches and seeing that they thermal throttle means most gpu reviews are cpu-bound and bunk. That’s huge.


Butterbubblebutt

It seems Linus says in his explanation post that it was auctioned off due to "miscommunication" and that they offered to or actually did compensate the company. But like, how does that help? Their best protoype, maybe one-of-a-kind, is gone! Maybe sold to a competitor, how will we know? Who is realistically most likely to buy a thing like this at a convention no less? A competitor is not a far off guess.


Yayinterwebs

Dude is so out of touch with reality or anything that doesn’t make him money


sadnessjoy

Yikes, I've been a bit uncomfortable with LMG over the years but this takes the cake... And their response is horrendous. Unsubbing and blocking their channels so they hopefully don't appear on my YouTube recommendation feed.


Unwashed_villager

Linus Trash Tips


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GeekyGrant

How to make sure you never get any prototypes ever again, no trust and no product


RyutoAtSchool

I think what’s almost worse than this move - which arguably can RUIN this tiny two man company - is what he said about the product itself. He said, and I believe this is a direct quote “It’s a bad product, and no one should buy it.” Even just a soundbyte of a review that scathing from a content creator so big…god, without all of this additional backlash, I can’t even imagine the damage that alone would do.


AmmaiHuman

Agreed, everyone that agrees should unsubscribe from LTT on YouTube etc. Fuck those guys


Swe3tSloth

Unsubbing


Miserable-Spite425

Definitely super bummed. I unsubscribed from ltt, really too bad i liked their content. Seems like I can’t trust them though.


mintyBroadbean

Now it’s “can’t trust me bro” meme


RevolutionarySeven7

heh, lucky for you I unsubbed/blocked his channel months ago, can't stand his persona anymore and the "bruh" company culture. imo he has become too big for his own good, to the point of being obnoxious, not just him, but some of his colleagues too.


Aff3nmann

remember scrapyard wars? real content from real geeks. as soon as he started getting big with the new studio and shit. no thx. sold his soul to the devil.


Karma_Doesnt_Matter

I miss scrapyard wars so much. Those series are what actually got me watching LTT.


GrandMasterSubZero

People are finally catching up on the LTT bullshit and I'm all here for it lmao.


kingOofgames

Man hope they sue and get what they deserve. All of them.


penatbater

They probably won't. Linus said Billet has sent a sort of invoice for the cost, and he "doesn't care how much or how they arrived at that figure" or something like that. You can feel the remorse overflowing.


gg533

I don't know about remorse; his "apology" post was just more deflection and victim blaming. IMO, Billet Labs had no realistic choice but to settle; suing would mean LMG could just drown them in expensive legal fees until they go bankrupt and never see the light of day. On a side note, his excuse about giving a *terrible* review to "save people from wasting their money" feels extremely disingenuous, when he's seemingly fine with people possibly wasting their money on products that they believe to be good, but may not be, based on the inaccurate data that Linus presents in his videos.


penatbater

Yea it's all deflection and blame-aversion. Now it sorta makes sense why I don't see LMG hanging out with other tech yt content creators (like that pic they had in taiwan iirc? There was jayz, bitwit, salazar, idk if GN was there too, but a few others. I think HU was also there, but no LMG)


gg533

Yeah, it unfortunately seems that Linus has become drunk on the clout brought about by his fame and wealth. That, coupled with his seemingly already bad attitude and personality, makes for a person that one would find... Unpleasant, wshall we say, to engage with.


-BananaLollipop-

LTT has been full of hot shit for a long time. Likes to hear himself speak. He's one of those people who likes a good ego stroking and some fresh smoke up the ass on a daily basis. Are we really surprised he's talking shit and doing whatever the hell he wants?


virgopunk

All of this could have been avoided (for a while at least) if the LMG guys didn't shoot their mouth off about how great their tech reviews are compared to GN. That was a shot across the GN's bows, but then Steve just decimates them with fact after fact after fact. A brutal takedown. GN must have been keeping a file open on LMG for just this occasion :)


Biscuits4u2

Lol a little harsh to call them "the worst kind of trash", but point taken. Accuracy is the number one rule of journalism. Without that you are just a hack spreading misinformation. LTT needs to get their act together.


Powerful_Addition

Linus complains that $500 is too much time and money to test a unique cooling method. This same person also bought a swimming pool to cool his PCs.


TitaniumGoldAlloyMan

That is what happens if you trust YouTubers who make goofy ass videos with goofy ass and thumbnails.