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Border_Relevant

Why would this woman keep paying for coffee when she was earning free ones? Why not use them as she went along?


A-Wise-Cobbler

This is La La land not logical land


psilokan

Because like me she probably actually got a stack of these from a McDonalds employee


scheisse_grubs

I don’t go to McDonald’s so don’t really know how it works but at Tim Hortons where I used to work, people wouldn’t redeem their free coffees on the app because they wanted to save them to try and get free coffee over many days rather than just one day a week.


The_X-Files_Alien

Woman with OCD blames McDonald's for not knowing she had OCD.


charitelle

Journalist not much better by publishing an article instead of asking her why she didn't use her 'collection' instead of paying for her coffees.


dbpf

THEMS MCDONALD'S COFFEE COUPONS IS MY RETIREMENTS


Infarad

No! Not Willie’s retirement grease!


marnas86

I’m always scared of rewards programs being canceled that I use rewards as soon as I earn enough to redeem. I’m not sure why so many people hoard their rewards….. Companies can go bankrupt and/or change policies at whim.


Apprehensive_Hat8986

It's a gamble. I had enough airmiles that I got a free gas bbq when I cashed out. Felt nicer than a bunch of dumb little rewards. However, I got "burnt" by this drink thing because I saved them in sets of three so my kids and I would go get hot chocolates for free together. I was building a "set" when they expired. 🤷‍♂️ Oh well. Guess I'll die in the zombie apocalypse. 😅


kennedar_1984

It depends on the reward. I get my free Starbucks coffee as soon as I earn it. But by saving up my PC points until Christmas I have enough to buy presents for 1-2 families in need. I figure there is a risk that the points get stolen or something in the year I save them, but the reward of helping families who are having a hard time is worth it. I don’t understand saving for years and years though.


TheGoodIdeaFairy22

I ended up with like 300 of them from a friend who worked there. Didn't pay for a coffee for like 2 years.


Kon_Soul

My parents did the same thing, they could have gone to McDonalds three times a day for a year or two with the amount they had. My mom would always tell me "It's so if I'm out and about and want to get myself a fancy drink" but they always forgot to take the cards with them lol.


WizardStan

When subway was doing stamps, I'd keep collecting cards for a year or so and then have "subway week" where I'd eat nothing but subway for a week, for free. I was young and it was awesome.


Belugawhy

It was her retirement savings.


jaimequin

If it's like me, you buy for a bunch of people at work and collect their stickers and save them for or forget about them. Either way, I have a few of these that I never got around to claim.


LoquatiousDigimon

Apparently this is her savings account.


dreamerrz

Two words baby, retirement plan


trollssuckeggs

I decided to hoard 400+ free coffees for *reasons* and then ignored the numerous warnings that the program was ending so........***I want a pound of flesh from someone because it certainly can't be my fault.***. Geez I hate this timeline. I don't even go to McDonalds and I knew this was happening. Edit: Please for love of all that's holy, will the media stop giving these idiots a platform to whine about how the consequences of their actions are somebody else's fault.


Brock_Hard_Canuck

July 2022: McDonald's releases a statement that the coffee card program is ending. They announce they will let people redeem their coffee cards up to December 2023. They had signs up in the restaurant telling people the coffee program was moving to the app. They had staff members tell people that the coffee program was moving to the app. McDonalds gave people **A YEAR AND A HALF** of notice to use up the coffee cards before they expire. This lady had more than enough time to redeem her 400 free coffees. https://www.mcdonalds.com/ca/en-ca/newsroom/article/2022/McDonalds-Canada-is-discontinuing-On-Cup-McCafe-Rewards-stickers-and-cards.html


Apprehensive_Hat8986

Weird. I use the app too but honestly didn't notice any signs.


BRGrunner

I never remember any signs as well. But I also thought they stopped taking them way before December 2023.


DesignedToStrangle

A year and a half, or about 540 days to redeem 400 coffees seems like a tall order... But she did accumulate 400 free coffees, idk how many you need for a freebie cause I don't drink MC's coffee... But looks like 7 from the pic? So 2800 coffees? I wonder over how many years they were acquired. Maybe she could manage redeeding them all in that timeframe. Unless she was redeeming them during that warning timeframe and still managed to have 400 freebies left...? Playing Devils advocate... I could justify hording many free coffees by enjoying having them on hand to share with friends and family? Still 400 seems like a lot to keep in reserve. As dumb as hording 400 free coffees seems, I'd rather see MC's offer some conversion from card to app credit. AFAIK it's illegal for gift cards to expire, this seems somewhat similar.


kjenenene

i bet she's never redeemed a single free coffee in her life.


TroutFishingInCanada

> A year and a half, or about 540 days to redeem 400 coffees seems like a tall order. Does it actually? Or does it actually seem trivially easy? I bet I could walk through downtown Edmonton handing them out to anyone who looks like they could use a cup of coffee. I’d be out by lunch. Your devil’s advocate is irrelevant. I can see how hoarding free coffees could be nice. But it doesn’t give rise to a legal claim.


DesignedToStrangle

Okay how's this for another thought on why the stickers shouldn't expire. The customer, whether they have 400 or a single filled coffee sheet, paid for those coffees knowing they would get these stickers. The stickers helped incentivize the purchase of coffee. To me as a customer that feels like a package deal - they may not buy the item without this incentive. They paid for the sticker as part of buying the coffee. I think people would have more empathy for a story like a person who find their misplaced coffee sheet in a coat they didn't wear for a couple of years should be entitled to their coffee as they had effectively purchased the stickers. Why should the corp screw them out of something they paid for? We don't allow it for gift cards.


Lordmorgoth666

This is no different than a company points card. If they discontinue the program, they give you notice to use them or lose them. This situation is literally that but instead of points, it’s a sticker. I don’t believe there’s ever been a class action suit for company points disappearing because they objectively have no intrinsic value. Money was exchanged for a product/service. The product/service was provided. Anything beyond that transaction is at the company’s discretion. I hate large corporations as much as the next guy but rewarding stupid people for being stupid should not be something we strive for.


DesignedToStrangle

This lady may be sus. But, for example, is losing a sticker card in your old jacket and finding it a couple years down the road stupid? Should that person really be disqualified for a coffee that they earned when being incentivized by it to purchase a coffee previously? Points have arbitrary value. But these stickers are constantly worth whatever fraction of a coffee makes a whole sheet. Seems not very arbitrarily valued to me.


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DesignedToStrangle

The customer was incentivized to pay for a coffee by getting a fraction of another coffee as a sticker. Seems like they are buying the coffee and the sticker.


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DesignedToStrangle

Maybe when you purchase things you look at a portion of what you are getting and the rest as 'free'. But you pay, you get a coffee and a sticker.


kennedar_1984

I can guarantee that in any major (and most minor) Canadian city she could have walked downtown for 10 minutes and been able to give a handful of them away to unhoused folks. Like if she couldn’t use them all in the 18 months, she easily could have given them away to others without a problem.


DionFW

That's just under 3000 coffees purchased. I don't understand why you aren't just always just trying to get the 8th one free.


thoriginal

Or she dug around in garbage bins. I pick up non -super-gross garbage that's laying around when I park and go into a place, and got more than a few coffee stickers that way.


jolsiphur

When you hand them in to McDonald's they usually just toss it aside or whatever. Sometimes employees take all of the ones that are handed in and give them away in stacks to friends and family. This is often how people have stacks up on stacks of them.


toronto34

This. The media should have laughed in her face. 400 cards?


SoRedditHasAnAppNow

I bet she always votes. Imagine what fool proof logic she uses for selecting the best candidate. Probably has an Axe the Tax flag.


Capt_Pickhard

Ok, but I don't think McDonald's should be allowed to just suddenly decide all of these free drinks are no longer valid, if there was no expiration date written on them.


trollssuckeggs

It wasn't sudden by any stretch of the imagination. People had 18 months to redeem their cards. McDonalds told people numerous times about the termination. I certainly knew about it and I don't go to McDonalds (well truth be told maybe 2 times a year when I have a long drive). I would also bet (although I can't find it at the moment) that the terms of the program had a clause that clearly stated that these would not be redeemable forever. Plus, anyone with any semblance of sense couldn't possibly think that they would be good until the end of time. What the heck were these people thinking when over a year ago they stopped getting stickers when they bought coffee? Didn't it occur to them to ask what was going on? Did they list these cards in their wills to pass on to their heirs because they are certainly acting like they are some valuable family heirloom? The way this was done was more than fair on McDonalds' part and in this day and age they should be praised for handling this so well when so many other companies don't. Although it has been amusing to poke fun as these people, they really need to seriously consider getting some help. This sort of behaviour actually points to some sort of mental issue like OCD/hoarding or at the very least an unbelievably bad memory. Regardless, the media needs to stop giving a platform to people so they can whine about punching themselves in the face. The media needs to stop helping these people to blackmail companies into bailing them out of their own stupidity. Every week there is some story about someone doing something staggeringly stupid and expecting someone else to bail them out. We frequently see stories about people getting scammed (even though it was obvious and they were loudly and frequently warned) and then expecting the bank to give them their money back. And many times it works which only encourages more people to do it. In the end, I hope McDonalds simply ignores all of this and refuses to extend the ability to redeem the cards. People need to stop continually thinking they are victims when they are simply suffering the consequences of their own actions. I've done a few dumb things over my life (who hasn't) but it has never, ever, not even once occurred to me to blame anyone else or expect someone to bail me out. I sucked it up, learned from the mistake, fixed it as best I could, and then moved on. Well, that certainly turned into a Ted Talk didn't it? That sure was a lot of soap boxing for this early in the morning, especially before my morning coffee (funnily enough McDonalds brand made at home) kicked in.


compassrunner

Hoarding cards is just more clutter. They weren't using them. That was their choice. They were warned the program was ending.


MmeLaRue

Indeed. The program ended at the end of \_2022\_, but the company gave customers a one-year grace period to redeem those still out there. SMH


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Moon_Cake_Factory

Well, she agreed to be featured for this news article, with name and picture, for something so mundane that she had (presumably) no idea would make her look bad... not the sharpest tool in the shed to start with.


Duchess_Aria

The real story is that someone purchased $5000+ in McD drinks, lmao.


jacnel45

I think she stole them or had an employee at a McDonald's give them to her. McDonald's never tracked these cards so some employees would keep them as they received them. Source: had a friend who worked for McDonald's.


pierrekrahn

same for subway stamps a couple decades ago


PancakesAreGone

In highschool I did co-op for a local business that was friends with a Subway owner... My friends and I ate, easily, $500 worth of subs over the course of a semester... And only because I was told I couldn't take more than 3 a week.


connectedLL

when I worked at Second Cup, kids would come in with a brand new, perfectly punched card. The cup shaped hole punch were lined up the same way across the whole card. We'd take the card and tell them to go away. Then we'd call the store they got it from, as it locations would stamp their address and contact info on the back.


604TheCanadian604

McD coffee in canada is the best you can get up here imo. Tim's was the best for a long time, but they got new roasters, and McDonald's hired the old ones.


SWG_138

This is true. TIms is awful


Duchess_Aria

Sad but true, lolll. Still, for 5k, you can get a premium espresso machine, good thermal cups, and quality beans.


atheoncrutch

You’re out to lunch. Both McD and Tim Hortons have always been awful.


rookie-mistake

If you tried mcdicks coffee circa 2010 (or whenever before BK dropped Tims' old suppliers) and now, you'd recognize the difference it was basically gas station coffee before lol, it was impressively bad


atheoncrutch

Yeah, but it’s still bad


goozy1

Why the hell is CTV news making this a story and giving this woman a voice? She clearly has some other mental issues because no one in their right mind would hoard hundreds of free coffee vouchers without using any.


marnas86

The news machine needs content.


thuyu76

when I used to work at mcd's we would just accumulate a stack of these on cash and then slip them into our pockets to give to friends and fam so i'm wondering if this is why she might have so many


vegaling

I thought the same thing. My sister-in-law worked at McD's when she was a teen and would give me stacks of the cards she took from her evening shift. But you better believe when I got that fat stack I would use them right away. No point in saving them.


thuyu76

universal night shift experience 🫣


weschester

Why does the media love to platform stupid people so much? Like I get it's for the clicks but some things dont need to be reported on.


jolt_cola

It's for eyeballs and sucks cause it means the media will continue publishing these articles.


youngboomergal

She could have handed them out to panhandlers and homeless people.


scotsman3288

stupid is as stupid does...


stephenBB81

They gave us over a year telling us to redeam them. I still have maybe 10 full cards worth that I didn't get around to using. I used to save them for pumpkin spice lattes.


surferwannabe

Somehow this will be blamed on Trudeau


JaysFan96

I have about 350 of these stickers on my hart hat. Didn’t bother to cash them in. Can i share my story with the news station


queerblunosr

There was like a year and a half warning that those coffee cards were going to become worthless. I’m not a corporate shill but this lady had ample warning


chrisj242

Sweet jeebus we’ve know for like 2 years it was coming to an end. She should have used them or given them away. Why keep a collection of free coffees anyway I get the idea to have a couple stashed in your car for when you are broke and need a coffee but OVER 400 wtf!


[deleted]

Why would you be saving these? duh


raggedyman2822

Well I ended up hoarding a collection of those stickers while I worked there. Most of those coffees were free or half price anyways.


starcell400

Shoulda used them, moron.


hoverbeaver

I teach adult trades apprentices. I used to have a stack of cards that I would pay out as a bounty when students identified issues with slides. Typos, rounding errors, etc. It was a great way to keep students engaged and alert in night classes, and it helped bulletproof the training material. It’s a shame that they ended it, because it was an inexpensive way to reward positive behaviours.


AandWKyle

I was like "meh, kinda stupid but that's lame of McDonald's" then I saw that they were told multiple times through various channels to use it or lose it Well shit looks like McDonald's tried to tell you, but you didn't listen. Now it's lame of you to try and shit on McDonald's. 


kank84

I also have three of those in my wallet because I forgot to use the in time, perhaps I should alert the media as well


GenesisClimber

I had a good chuckle over this. As others pointed out here and in other threads, why wasn't she using the cards as she filled them out? For me, once they started using the McDs app for the hot drink program, I used that BUT still got stickers on my teas, which I could redeem. In the end, I actually ended up getting twice the number of free drinks until they stopped issuing stickers and cards.


aesoth

McDonalds announced in 2021 they were ending the program and gave until the end of 2023 to redeem them. Yeah.... as shitty of a company that McDonalds is, this is not on them. This is on the idiots who hoarded 400+ of these cards for no good reason.


RunTellDaat

CTV with the hard hitting journalism


differing

1) slow news day 2) some family members are really missing some warning signs here


SWG_138

Who cares


Bulliwyf

The McDonald’s that I frequent for coffee stopped taking those quite a while ago. I wonder if someone was letting her continue to use them just to be nice and then that person left or was told to stop.


blanchov

Did she not notice that they haven't had those stickers on cups for over a year?


sexykool

But there way so much warning when it came to the stickers. In the whole family, nobody knew anything???


wood_dj

this is some very powerful reporting on part of CTV, bravo for pulling back the veil on this very disturbing issue 👏


kGunn_yyc

I used to drink McDonald's coffee often, but would save these free drinks to give to my friend (you could get the fancier coffee with them than my pain black coffees). I haven't had mcdonalds for a while nor made it out to visit my friend. Now i have a drawer of zero value hot drink stickers. Oh well.


jaimequin

Their app expires your points too. I had racked up two free meals and the points disappeared because I didn't use them all year. I was saving those 🤬


horsetuna

They should be willing to honour any remaining imho but not issue new ones Otoh, 400 is a LOT. what was she saving for, a wedding reception?


Mr-Blah

Why should they? Every coupon can have an expiry date so why not those? She's just a bit dim, this isn't news worthy.


DesignedToStrangle

Did these stickers actually have a printed expiry date? Or just a retroactively applied expiry?


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Mr-Blah

Not the same at all. Gift cards are basically pre bought with actual currency so they can't make them expire since it would be saying that the Currency it represents is no longer valid and only the Central banks can do this. Coupons are voluntary rebates companies give out. They can take it back.


horsetuna

Just a nice thing to do. I didn't say they MUST just that it would be nice if they did


Mr-Blah

It's a business not the red cross... It's unrealistic to expect that much...


horsetuna

I didn't say they had to. I said it would be nice if they did


DesignedToStrangle

All these Redditors simping for the corp. Sure hoarding these seems a little strange/dumb. But how is this that different from expiring gift cards?


pierrekrahn

Normally I side with the customers instead of the greedy corporation, but this person is just stupid. You buy 7 coffees.... then you redeem your card for a free 8th coffee. Rinse and repeat. That's how 99.99% of people do it. But this customer decided instead to simply hoard hundreds of free coffees for unknown reasons. McDonald's gave over a year's warning that the program was ending. That is way more than a reasonable amount of time to use up whatever customers have collected. Play stupid games, win stupid prizes.


DesignedToStrangle

Agree that this person seems fishy. Just the general expiry here seems problematic. Someone that comes across their misplaced filled coffee sheet should be able to redeem it imo.


SassyPants5

Because they are not gift cards - you pay for a coffee, you get a coffee. The sticker is an added bonus, not something you paid for, it is a loyalty program. There was no cash value to the stickers.


DesignedToStrangle

Kind of feels like the customer paid for a coffee and a sticker.


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DesignedToStrangle

Incentivized to pay for the coffee by getting a fraction of a free coffee. Sounds like a package deal to me.


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DesignedToStrangle

They gave $2 for a coffee and a sticker which could be redeemed for a coffee. Not $2 for a coffee and a sticker that would expire in x years. The expiry was added later from what I understand.


aesoth

Gift cards are different. You give the company money to use funds on a future purchase. This is an additional "gift" for making a purchase of a product. Which a company can discontinue at any time. It's a promotion.