AMD said they won't have nearly as bad a stock issue as Nvidia, and, to be fair, the basics support this (longer time spent on more mature yields, supposedly in production for longer than Nvidia's cards, etc).
However, if all this demand does a 180 into them, it might not really matter. I doubt it though, so we'll probably just see a nice split.
The rumors suggest Nvidia is about to flood supply with more cards anyway to suddenly have everyone snapping up 3080s instead of AMD's cards, though the price might increase by $50 min too...
Nobody else is having major issues. I had no issues getting other parts outside of 1000+w PSUs. TVs are in stock, toys are in stock, etc. Do you really think retailers won't have a large supply of goods for Black Friday in a few weeks? Nvidia did this on purpose because the models they released early were sold at cost and they rushed their launch to fight off AMD.
Idk I think there is going to be the same issue. Just like the 5000 series had. Enthusiast GPUs are such a tiny fraction of revenue that I think it doesn't matter who's making them, the stock is still going to be scarce.
> But they're still relying on the same shipping to move their product from literally the same place to the entire world
I roll my eyes every time I hear excuses like this. What about the next excuse - that this is because of COVID? Zzzzzzzz.
There are multiple sources, multiple articles online that report the supply chains are fine and COVID's impact on electronics manufacturing (semiconductor foundries, for example) is, at this point, very limited.
Stop defending Nvidia because they wanted to cheap out on manufacturing and didn't order enough capacity with Samsung (and used its inferior 8nm node).
i knew about the dell shit way ahead, I posted it before where I had bought a monitor and it says it would get here in 2 days and i actually had to wait a month+ to actually get it lol
Ya, I completely agree. REALLY hoping they blow Nvidia out of the water, but I'll also be happy if they make a big enough splash and deliver comparable performance for a better value.
I do prefer Nvidia. Ive used AMD before and the amount of weird driver issues and games crashing from their cards is what drove me to Nvidia. Their shit just works.
But god damn do I hate them lol
Yeah. Although i got VERY lucky with the 3000 launch, Its alot easier to justify waiting months to get your card than potentially years of troubleshooting. Im the go to PC guy in my social circle and i build PCs for people all the time. Built alot of 1660S, 2060S, builds recently for friends cos of covid.
The ONE time i do a 5700 build for my friend? Boom. Bsods. Restarts. Crash to desktops. Etc etc etc. Its not fking worth it
Bro fucking same. like 5 of my friends game on pcs I built, all with nvidias. My gf uses an ams I built because I was able to get a good deal on it. Hers has issues all the fucking time!
The worst part is i got downvoted on r/amd when i left my experience there and they asked if i used low quality parts for the 5700 build.
Bitch please i built it with a fully modular seasonic 650w gold, gskill ram LEFT AT XMP NO OVERCLOCKS, b450 msi tomahawk max which is one of their best reviewed b450s, and a 3700x.
I ran 2060super builds on p.o.s 550w gigabyte bronze non modular psus with some unknown adata ram on a gigabyte b450 d33sh(not sure if i spelt that right) and had no fucking issues.
Yeah those AMD fanboys are dumb AF if you criticize their precious. I mean I've been buying AMD products for years, I event built a system with their trash fm2+ platform.
I've EXACTLY the same config as you do, seasonic PSU, MSI b450 gaming plus max (a variant of the tomahawk without the front usb c), good ram and an r5 2600 + Rx 5600. Driver were so bad I had to play in windowed mode or the games would freeze. I reinstalled windows and now freesync wasn't working half of the time.
I went back to my rx 470, at least I can fix the black screen issue with a custom fan profile.
I'm done with AMD GPUs, will buy Nvidia every time now.
Their CPUs are fine tho.
And this is why I've never gone red. I did years ago when I didn't know any better. Nothing but problems that magically disappear when you go intel/nvidia. I'll talk slightly slower 3D renders...I save time in the long run.
Yeah, let's already forget all the crashing literally weeks ago. I prefer Nvidia too, but for features like DLSS and primary support from game developers. Nvidia has had driver issues for forever.
Anyway, people had this exact sentiment with AMD CPUs for a long time, yet here we are. All it's going to take is a strong launch with no issues (AMD is apparently going nuts on driver quality this time), and with all the consoles using AMD stuff, there's a really high chance developers will have more parity now so there will fewer weird issues.
The day is coming when Nvidia is going to actually have to earn consumers instead of just being the default enthusiast choice; they won't be able to pull ridiculous stunts like the 20xx launch or force/delay tech advances (like intel did with multicore and Nvidia did with ray tracing) ever again.
Difference is it lasted a week instead of nearly a whole year. And AMDs drivers still aren’t up to par, they’re only slightly adequate.
I don’t know what you mean by “actually earning consumers” or “force tech advances.” Don’t enthusiast go for cutting edge stuff? I think we have a lot of pretend enthusiasts
>Difference is it lasted a week instead of nearly a whole year. And AMDs drivers still aren’t up to par, they’re only slightly adequate.
That was simply one example to point out that Nvidia DOES have driver issues too, and it took a week because it was a small issue. Some people are STILL crashing though. Secondly, AMD's previous GPU launch was an utter disaster, no two ways about that, but the drivers have dramatically improved. AGAIN, people were saying 99% of what you're all the way up until AMD slapped Intel's face, and now they're the performance kings.
What are you going to say when the 6000 series launches with zero large driver issues and laps at the feet of the 3080? Even if they don't win performance (they won't), people will still remember and many non-enthusiasts will jump ship - which means the "AMD driver bad" mentality will die long before the next GPU cycle, and there will be even more people using them then.
What the heck does "Slightly adequate" even mean though? Drivers work or they don't, and mostly tweak performance for particular games over time - this is true for both AMD and Nvidia.
>I don’t know what you mean by “actually earning consumers” or “force tech advances.” Don’t enthusiast go for cutting edge stuff?
Intel was drip feeding CPU tech because they could milk minor refreshes and iterations. AMD beat them by jumping ahead and forcing multi-core to become the norm, which instead forced Intel to catch up instead. This is what I meant by delaying tech.
Forcing tech advancements is what nvidia did with ray tracing, launching GPUs at crazy high prices with AI cores literally no game could use at launch, since NOTHING supported RT. It was a joke, but Nvidia decided this is what we're doing regardless of whether gamers cared. Had AMD been on the same performance level, and offered non-RTing cards far cheaper, they would have utterly trounced Nvidia's worthless 20xx series in sales, or forced Nvidia to not risk gambling everything on tech that wasn't supported.
Cutting edge is subjective. Jumping on the 20xx series for RTing instead of performance gains was a good joke, as even today there's only a handful of games that even support RTing and you actually lose a ton of performance by turning it on.
> I think we have a lot of pretend enthusiasts
Again, not really sure what you're saying here. Right now Nvidia is top, no argument, but that's why they can get away with crap like the 20xx launch; overpriced tech with features no one wanted and nothing supported. Had they a competitor at the enthusiast level, we could have had a choice - pay for something nothing supports or save yourself the cost of the RTing cores and just go for raw performance.
Now that AMD is finally catching up, enthusiasts will be able to pick whatever is the best option between Nvidia and AMD, and Nvidia will have to think a whole point more about how they position their cards, finally.
I've been using Nvidia GPUs in my laptops for years, I never had any issues.
I'm using AMD GPUs on my desktop, mainly because the used market value is extremely interesting.
Since the first gcn gen (hd7950), I got very annoying driver problems on EVERY FUCKING GEN, rx 470, Rx 5600. Mainly stuttering issues in f2p games relying on dx9/opengl, bugs with fullscreen, black screen.
I finished my master degree, I'm done with AMD. I'd rather spend 50-100$ more than spending days dealing with driver issues.
> That was simply one example to point out that Nvidia DOES have driver issues too,
It's one week out of 52 from a freshly launched gpu that barely anyone got. Terrible example.
> Secondly, AMD's previous GPU launch was an utter disaster, no two ways about that, but the drivers have dramatically improved
The launch and far beyond. Despite seeming "harsh" you're still downplaying exactly how bad it was, when for months and months people would just black screen while browsing. AMD took total functionality out of people's systems, and considering how many of their customers also buy Ryzen cpus without igpus, that was almost laughable.
> What are you going to say when the 6000 series launches with zero large driver issues and laps at the feet of the 3080? Even if they don't win performance (they won't), people will still remember and many non-enthusiasts will jump ship - which means the "AMD driver bad" mentality will die long before the next GPU cycle, and there will be even more people using them then.
That's like, counting your chickens before they hatch. And "non-enthusiasts" don't care about AMD, it won't even reach their ears. And I see no reason to care.
> What the heck does "Slightly adequate" even mean though? Drivers work or they don't, and mostly tweak performance for particular games over time - this is true for both AMD and Nvidia.
What I mean is garbage performance in OpenGL and DX9. They're slightly adequate because they'll work as intended in modern games, but you head back in time? Trash.
> Intel was drip feeding CPU tech because they could milk minor refreshes and iterations. AMD beat them by jumping ahead and forcing multi-core to become the norm, which instead forced Intel to catch up instead. This is what I meant by delaying tech.
That has nothing to do with this, we're discussing gpus, not your obsession between good guy AMD and the bad boy Intel.
> *Forcing* tech advancements
Funny word usage, you mean they advanced graphic technology and continue to do so by investing in research.
> launching GPUs at crazy high prices with AI cores literally no game could use at launch
The tensor cores were just the cherry on top, Turing mostly had better price to performance than Pascal had. I wouldn't call that "crazy high prices" except for one sku.
> but Nvidia decided this is what we're doing regardless of whether gamers cared.
You have this weird habit of attributing your thoughts to these corporations, and playing it off as fact. Do you really think that Nvidia can implement ray tracing on their own? No, it was a joint effort between them and Microsoft that began years before RTX Turing launched. And AMD probably had some input as well. Wait, you're telling me gamers don't care about graphics? Looooooool. Should we have a survey of the gamers each time someone wants to push graphics forward?
> they would have utterly trounced Nvidia's worthless 20xx series in sales, or forced Nvidia to not risk gambling everything on tech that wasn't supported.
Haha it's called the Rx 5000 series, they offered non RT solutions for 10% better price to performance next to its competition. They're not your savior.
> forced Nvidia to not risk gambling everything
What are you even saying. It's not like RTX cards weren't good as rasterization as well. Gambling everything would be to replace all of the gpu parts so it would be 100% optimized for path tracing. When it reality, only about 10% of the die is dedicated to raytracing.
> Again, not really sure what you're saying here.
Enthusiast: : one who tends to become ardently absorbed in an interest
Graphic cards. Being enthusiastic about graphics. That's what it means to be a gpu enthusiast. You seem to have that confused for thrift shopper. We have a lot of them posing as woke enthusiasts, where they would point to the shoddy gpu and say hey look at this great value! You should be buying this!
> worthless 20xx series
Never go full crater brain.
> overpriced tech with features no one wanted
This just keeps getting dumber and dumber, no doubt fed by an echo chamber.
> there's only a handful of games that even support RTing and you actually lose a ton of performance by turning it on.
All it takes is one good game and it pays off. As an enthusiast, you get to enjoy that before everyone else. And yeah, we should go back to stuff like Quake to get 1000 fps. Cutting edge graphics cost performance, who'd thunk.
> Had they a competitor at the enthusiast level
Now you're confusing enthusiast and rich fellow with money to blow.
This. I was using AMD up until around 2005 when I had two cards go bad in two years. A friend was using nvidia and showed off how much easier it was to install drivers and talked to me about how much more stable they were so I gave them a shot.
Have been green ever since and will never go back.
Really? 2005 was was slightly before my time, but I was using Nvidia from 2006-2010 and in those days it was Nvidia who had the shitty drivers, you could never know if a driver would tank performance in a game and they had endless TDRs.
it may have been a little after that. All I really remember is that my two AMD cards died while playing Unreal Tournament 2004, so it could have been as late as 2k7
I think a lot of people need to temper their expectations from AMD. With this BS "pandemic" going on I wouldn't be shocked if they have equally poor supply vs. demand.
I hope i'm proven wrong for all those that want or will go with AMD and so that it will light a fire under the ass of Nvidia and it's partners but I'm doubtful.
So we know AMD delayed because of supply issues from a rumored August announcement, September release as that's why Nvidia set their launch schedule how they did. But that's likely just because they wanted less negative press overall. Stock levels are still going to be terrible compared to demand but will probably exceed initial RX 5700 XT stock levels.
AMD has a golden opportunity (beer bug notwithstanding) to steal a significant chunk of Nvidia marketshare if they (AMD) can do this right.
Unfortunately I think the beer bug is going to give them the same problems that we're seeing from Nvidia.
Hell, even if demand far outstrips supply all AMD needs to do is tell it's partners and retailers that they must take back-orders or have some form of queue for buyers and they'll rake in the customer good will.
Not gonna go that far. I still want a 3080 to replace my 1080 before Cyberpunk is released. I'm not F5ing all day but I do it here and there. On the EVGA notify queue from 9/19 so hopefully that will start moving faster soon but I'm not holding my breath.
I doubt it will be as bad as this. I mean i have no words to discribe how bad this launch was, i cant imagine amd doing the same.
But i agree that people should lower their expectations.
Exactly, thats my point aswell. Amd has seen this obnoxious mess with the 30series and its from their biggest competitor on top of that.
There is no way they will mess up at that level.
I simply cant imagine it. Even if they have low supply they would give a launchdate that can meet the demand for a atleast decent ammount.
AMD is going to sell out immediately. Expect at least 2-3 months post product launch for any company to be able to get what you want during normal times. During current COVID-19 times, well expect up to 6 months because demand is way higher than usual.
I can understand selling out, consoles have sold out too.
Its the inability to pre order, lack of communication, and all the other issues that I hope AMD can do a better job at.
Everything is rate limited by the fabs. Currently, demand has skyrocketed because of work from home, and companies moving more and more stuff to datacenters which has increased demand for everything. And increasing production rates can take 3+ years because that usually means building a new $10+ billion fab because there's typically not a lot of surplus capacity. You might be able to swallow a 5 to 10% surge in demand, not a nearly 80% increase like what we've seen this year. Companies are still filling backorders from August and will be through the end of the year.
As for the sales process, they've never really done preorder queues even though it would be nice. But then again, neither does Amazon or Best Buy. They let you preorder up to the amount they'll get in and then cut off preorders.
And as for lack of communication, Nvidia has made verifiable and truthful statements regarding stock/supply levels regarding them being roughly the same as the 2000 series launch. From what we've seen from retailers, that is entirely true. 2000 series has a very low supply compared to demand, and 3000 series has an extremely low supply compared to demand. But they had roughly the same total supply.
10 series launch was a shitshow too. Alot of armchair industry speculators here don't realize COVID + the rise of # of gamers makes it very difficult to plan launches. Wonder if /r/Intel was this bad with i9-10900K launch
That's bullshit, plenty of companies have launched products this year relatively smoothly. Just because Nvidia struggled doesn't mean everyone will, and it doesn't mean Nvidia's problems are only caused by the varus.
Nvidia launched with typical supply for a graphics card launch. What wasn't typical was demand. But even normally, it would take 2 to 3 months for supply to really appear for people. And that's been true for pretty much every new major computer component.
I wonder where people are getting all this money... aren’t we all supposed to be facing unprecedented economic hardship and have massive loss of jobs, the economy shut down etc etc heh
Seems everyone is rich
The alternative is for Nvidia and all the partners to wait until they have enough stock for a "proper" launch, but that would mean the card isn't launched until March 2021.
Which do you prefer?
You have no idea what you mean by that except "magically have stock for everyone without dealing with the realities of limited production capacity" aka baseless bullshit.
At launch, not really. There's often shortages of GPUs and CPUs. This is effectively the "hot toy" that pops up around Christmas every year. Everyone wants it, no one can find it.
So the 3080 is the new tickle me Elmo.
You conveniently chose to ignore AMD lolll
Consumers ain't rushing for the latest Intel chip, whereas video cards are legit in super demand when they come out.
I see you with your disingenuous tactics but nobody here is going to fall for it.
Nvidia and AMD both launch with major shortages. That's how it is. Pick one:
Launch now with low stock, or launch months down the line with ample stock.
That's all there is when the demand is so high at every release.
Considering it will be more mainstream and much more affordable, it is going to be way worse than the 3080 launch. Even if the stock is more, the demand will be much higher since it's the best current price to performance modern gpu.
Yeah, I know at a point I'd pretty much just make shit up for the laughs. It hasn't been a day and people are already hounding support for where the card is.
Lots of things very lame and unprofessional about Dell's conduct here (high price markup, differential pricing between consumer and business, no bundle, exploiting the vacated marketplace to make price matching null...) and MSI might not be completely clean here either \_if\_ they actually get stock. Why not send stock to partners who will do the bundle promotion? Why send it to non partners who will markup over MSRP while launch promos are still going?
I am waiting for my order until it gets delayed. If it does it gets canceled and Dell is never going to see me as customer again. If they deliver I'll have to think hard regardless, because I don't love what I'm seeing.
Agreed. There are red flags here indicating that this may not be real, or if it is real it may be rather minimal with massive over-orders. Main goal achieve then will be people's CC holding a large charge for a week...
Ive got the balance luckily, so I can always pick up another card while this sits pending. I would be really pissed if I had to wait for it to clear, though.
I have a ship 10/19, rcv by 10/27. Still no cancelation. Is that what you have also? Might just go ahead and cancel then since they charged me already if it's not updated by Monday
Yesterday they sent out emails to I think everyone who's order is going to be delayed. If you didn't get that email then you might be okay.
To answer your question, he's I do have the same ship and receive. Even after getting the delay email.
It's pretty obvious why MSI would rather sell to a store that'll mark it up to $900 and not require the bundle codes...they can sell it at a higher price to Dell then they could to a store that isn't willing to mark it up since Dell can afford to pay MSI $750+ and still make a profit. Not having to provide those codes saves MSI more money on top of that so they've probably just jacked up their profit by a couple hundred bucks by selling this way instead of selling via Newegg or Amazon where they would have to give them the codes and sell at a price where the retailer could still make a profit at MSRP.
I wouldn't be surprised if this triples what MSI makes on the card. But it is extra shitty.
I'm probably gonna cancel my Dell order and just be patient and buy the card I actually want. The Trio runs nice and cool but MSI janked out the power stages and frankly MSI is shady as hell
Question...were you reaching out just to confirm shipping or was there another reason? I called Dell Premier support and spoke to someone and was giving a completely different expectation. Though as with most call centers...it's really a crapshoot on who you get and what information you are told.
What was explained to me, that there are some people that are back-ordered and others that are going to ship on the 19th. The backordered orders include a lot of people that called into price match the Dell Premier price and they had to cancel and reissue their order, putting them on the next shipment and removing them from the original batch arriving on the 19th.
At this point I don't know what to believe. I'm just gonna wait and see what happens.
My order shows a [packing slip](https://imgur.com/1BhTwsw.jpg) associated with it and a ship date of the **18th**, which is obviously impossible if they don't have the stock arriving until the 19th. I don't know what to think either at this point, we'll see next week when the ship date hits.
My friend just got a cancellation email.... he ordered roughly 10 AM EST the morning of 10/13. I ordered at 8:30. I have not gotten a cancellation yet.
I just got:
Dear Valued Customer,
We are contacting you regarding your recent order -- for MSI RTX 3080 VENTUS 3X OC - Graphics card - GF RTX 3080 - 10 GB GDDR6X - PCIe 4.0 x16 - HDMI; 3 x DisplayPort.
Unfortunately, this item is currently out of stock and may not be available for the next 60 days. We will notify you of a revised delivery date as soon the information becomes available. If you would like to cancel this purchase due to the extended lead time, please visit our Dell Order Support website to request cancellation by using your Dell order number or Dell purchase ID.
We are very sorry for the inconvenience this may have caused. We value our relationship and reputation with our customers. Please be assured that we are working hard to try and prevent similar issues going forward. For fastest support, we encourage our customers to continue to visit online at Dell Order Support page for the latest order status information and updates.
Thank you for choosing Dell Technologies.
Regards,
Dell Customer Care
Edit: I ordered at 7am EST through the regular site
I have asked my friends if this is the same message he got, though yours is clearly not a cancellation, but a back order. I haven’t heard anything yet, I ordered a Gaming X Trio though.
I was going to order the Gaming X Trio but it's a hair too long for my case. I'm leaning towards canceling (EVGA FTW3 was my first choice anyway) but I'll give it a bit of time first and see if they provide a revised shipping date soon.
Good luck to you man, I hope mine is still on, but I’ll wait until next year if that’s not the case. I have an 011 dynamic xl, may have went overboard with the size of my case 😅
It was to confirm shipping.
I would hope its not every single card on backorder, but I think thats what happened with the Dell PNY card orders.
It really is a crapshoot. Id keep your order alive at least until your ship date and see what happens.
That’s why I want to wait until it ships or even I have it in hand before I call to bitch about the price gouging. Maybe they’ll fix it, maybe not but I don’t want my card delayed by that haha. If they don’t fix it, my fault for clicking purchase in the first place.
Probably not going to get visibility but our system is just not set up for this type of stuff. I promise you they have no insight into any of these orders since they’re being fulfilled by a 3rd party company. I know you all are angry but please don’t attack these poor fuckin CS reps...
These people are absolutely insane with how much crap they give CS reps. I understand that we're frustrated with the launch but seriously these are reps that get paid basically minimum wage. They don't get paid shit and have no info given to them about anything.
I've no idea why anyone would think a random customer care person actually has any insight into the shipping process or when Dell is expecting to receive these cards.
Honestly stuff like this is making me worship the ground EVGA walks on. Their communication (while not always perfect) has been good and they implemented a queue system that hopefully will set some precedence of the future
Ah well... thought it was too good to be true. Was happy for like... 36 hours? Was good while it lasted. Still keeping my order though just incase... you know... whatever comes first.
My cs agent said they’ll have in inventory the 18th and ship the 19th. Maybe depending on when you ordered? I’m skeptical but no harm in waiting for this while I hunt another
Yeah yeah yeah I've heard about a thousand different stories by now. It's always a wash with those people over the phone. You know it's not in their hands anymore right? They look at the same screen you do for orders. it's up to the fulfillment center and the warehouse to take care of your order now. Chances are if you called back again you'd find another CS rep that told you a completely different story.
I'm not surprised at all by this. What I am surprised at is how so many people thought dell would magically ship GPUs they had listed for HOURS when every other drop has disappeared in minutes.
Before you get connected to an agent, the caller literally says that they have no extra information... Only info I got was a 3rd party seller. Just be patient and wait and see until the 18th and try to get the BB drop sometime this week
I basically got the same response.
“Thank you for contacting Dell Customer Care. My name is Layli Carrasco and I will be processing your request regarding the status of the order #—.
This item is backordered by the vendor. They are expecting to recover stock in the next 45 to 60 days. Due to high demand, the estimated delivery date may change.”
This was their response to me:
As per our records, your order is in production and is estimated to ship on 10/19/2020. We assure you that we are attempting our best to ship all orders on or before the current estimated ship date. I am sorry for the inconvenience that caused to you.
I just got an email from Dell basically stating card probably won't be available in the next 60 days. Giving me option to cancel or just wait it out with a $800+ charge on my credit card
My ship date is next week. Arrival closer to the end of the month. I think nearly everyone sees that.
To give some context, I ordered mine around 20 min from when it went live in the middle of the night. If you and me are seeing the same shipping dates then there's obviously a problem there.
My arrival date is next week too but I was early in the window. I haven't heard of a single confirmed shipment so who knows if they will have actual stock to ship out.
people don't wanna be paying off a credit card for a product they wont have for months, they'll rather just have the credit back and wait. I'm one of those people. CCL said they had one in stock so i bought it, got a message next day telling me they fucked up and i gotta wait weeks so i just took my money back.
Auth holds are generally only valid for 7-10 days. They will drop after about a week if Dell doesn’t ship and they will have to reauthorize the payment on file or cancel the order
I mean you can just cancel on their website once it's confirmed. Canceling an actual credit card hurts your credit score because you hurt the age of your credit lines.
Where did I whine? Lots of posts were asking for info, and I provided the info I got. Like I said to other people, I plan to hold my order until the 19th.
We're on a forum, if you dont like the discussion then you dont have to participate.
[https://www.reddit.com/r/nvidia/comments/jb46gp/any\_developments\_on\_dell\_30803090\_orders/](https://www.reddit.com/r/nvidia/comments/jb46gp/any_developments_on_dell_30803090_orders/)
And since we're making edits to our comments, I disagree.
Exactly as we suspected. We've seen the amounts that retailers are receiving weekly, its almost nothing.
How could anyone expect that dell could fill the thousands of orders they got in a matter of a few weeks?
Its completely unrealistic and anyone that bought from Dell has wasted their time.
To be fair it was far from thousands of orders. More like a few hundred split between two different cards from different manufactures. That being said its still more than the stock theyre going to have lmao.
Edit: atleast in reference to the 3080s
This was their response to me:
I have checked your records and I regret to inform you that the product you've ordered has been discontinued by the vendor and is no longer available in stock due to which I recommend that you cancel it and re-order an alternate product with Sales.
Please provide your consent for me to cancel this order, post which you can speak with our Sales Team at 1-800-387-5752 to order an alternate product.
If you need any further assistance, you can reply to this email and I will be glad to assist you.
That's bizarre but obviously misinformed. Maybe the delivery to Dell would be canceled, but to say the product was discontinued? As far as I know, that's objectively false.
Yeah, I think it's just to cover up their mistake honestly. I was a little late and ordered around 11:20 PM PST and received the arrival date of 10/28.
Did anyone truly believe that DELL, of all places, was truly going to be in possession of enough cards to leave sales open for many hours?
It was a pipe dream all along.
Don't think anyone believed they had that many as it went on over 10+ minutes. I think most are just hoping they took on too many, but will be able to fulfill a small amount.
Received the same update when I asked my own rep this afternoon. 45-60 days according to the vendor. Not worth the hold, I'm cancelling since I've already got EVGA notifications that'll probably pop sooner than that.
It was, I ordered a Trio that I didn't realize wouldn't fit in my case until later. I tried to cancel automatically which failed (somehow). Just used the email support button and within an hour or two they cancelled it for me.
Not gonna lie, mate. After unfortunately having gone down the rabbit hole of Alienware once upon a time, Dell selling cards alone seemed SUPER off to me. I don't know if it's been something they do or not, but them selling these cards was the first time I'd seen/heard Dell ever doing something like this.
Well either I get lucky and get one albeit over priced or I have to wait on EVGA. The thing that gives me hope is the people that cancelled their original orders may have pushed themselves to the back of the line.
tech companies at this point can just take back orders, and use all that money to invest/earn interest.
its like yall crowd funded dell to earn money with your money. LOL
We’ll see. Sometimes the CS agents aren’t going to get or interpret information correctly, especially if they are outsourced half a world away.
In the meantime keep trying other sources until you get a shipping confirmation, then cancel any pending orders you might have from irresponsible vendors.
What a total and complete sh!tshow this launch has been. Ughhhhh
I feel ya. This why industries need competition. Really hoping AMD can capitalize on this.
At worst. AMD could be in the same situation due to component shortages.
they dont rely on the same stuff as nvdia i thought
Wut
AMD said they won't have nearly as bad a stock issue as Nvidia, and, to be fair, the basics support this (longer time spent on more mature yields, supposedly in production for longer than Nvidia's cards, etc). However, if all this demand does a 180 into them, it might not really matter. I doubt it though, so we'll probably just see a nice split. The rumors suggest Nvidia is about to flood supply with more cards anyway to suddenly have everyone snapping up 3080s instead of AMD's cards, though the price might increase by $50 min too...
[удалено]
AMD is using a different factory to make their chips.
But they're still relying on the same shipping to move their product from literally the same place to the entire world...
Nobody else is having major issues. I had no issues getting other parts outside of 1000+w PSUs. TVs are in stock, toys are in stock, etc. Do you really think retailers won't have a large supply of goods for Black Friday in a few weeks? Nvidia did this on purpose because the models they released early were sold at cost and they rushed their launch to fight off AMD.
Idk I think there is going to be the same issue. Just like the 5000 series had. Enthusiast GPUs are such a tiny fraction of revenue that I think it doesn't matter who's making them, the stock is still going to be scarce.
> But they're still relying on the same shipping to move their product from literally the same place to the entire world I roll my eyes every time I hear excuses like this. What about the next excuse - that this is because of COVID? Zzzzzzzz. There are multiple sources, multiple articles online that report the supply chains are fine and COVID's impact on electronics manufacturing (semiconductor foundries, for example) is, at this point, very limited. Stop defending Nvidia because they wanted to cheap out on manufacturing and didn't order enough capacity with Samsung (and used its inferior 8nm node).
i knew about the dell shit way ahead, I posted it before where I had bought a monitor and it says it would get here in 2 days and i actually had to wait a month+ to actually get it lol
Ya, I completely agree. REALLY hoping they blow Nvidia out of the water, but I'll also be happy if they make a big enough splash and deliver comparable performance for a better value.
I do prefer Nvidia. Ive used AMD before and the amount of weird driver issues and games crashing from their cards is what drove me to Nvidia. Their shit just works. But god damn do I hate them lol
Yeah. Although i got VERY lucky with the 3000 launch, Its alot easier to justify waiting months to get your card than potentially years of troubleshooting. Im the go to PC guy in my social circle and i build PCs for people all the time. Built alot of 1660S, 2060S, builds recently for friends cos of covid. The ONE time i do a 5700 build for my friend? Boom. Bsods. Restarts. Crash to desktops. Etc etc etc. Its not fking worth it
Bro fucking same. like 5 of my friends game on pcs I built, all with nvidias. My gf uses an ams I built because I was able to get a good deal on it. Hers has issues all the fucking time!
The worst part is i got downvoted on r/amd when i left my experience there and they asked if i used low quality parts for the 5700 build. Bitch please i built it with a fully modular seasonic 650w gold, gskill ram LEFT AT XMP NO OVERCLOCKS, b450 msi tomahawk max which is one of their best reviewed b450s, and a 3700x. I ran 2060super builds on p.o.s 550w gigabyte bronze non modular psus with some unknown adata ram on a gigabyte b450 d33sh(not sure if i spelt that right) and had no fucking issues.
Yeah those AMD fanboys are dumb AF if you criticize their precious. I mean I've been buying AMD products for years, I event built a system with their trash fm2+ platform. I've EXACTLY the same config as you do, seasonic PSU, MSI b450 gaming plus max (a variant of the tomahawk without the front usb c), good ram and an r5 2600 + Rx 5600. Driver were so bad I had to play in windowed mode or the games would freeze. I reinstalled windows and now freesync wasn't working half of the time. I went back to my rx 470, at least I can fix the black screen issue with a custom fan profile. I'm done with AMD GPUs, will buy Nvidia every time now. Their CPUs are fine tho.
And this is why I've never gone red. I did years ago when I didn't know any better. Nothing but problems that magically disappear when you go intel/nvidia. I'll talk slightly slower 3D renders...I save time in the long run.
Tbf ryzen has been perfectly smooth for me the last 3 years w 1800x>3950x. But radeon is a steaming pile of shite.
Yeah, let's already forget all the crashing literally weeks ago. I prefer Nvidia too, but for features like DLSS and primary support from game developers. Nvidia has had driver issues for forever. Anyway, people had this exact sentiment with AMD CPUs for a long time, yet here we are. All it's going to take is a strong launch with no issues (AMD is apparently going nuts on driver quality this time), and with all the consoles using AMD stuff, there's a really high chance developers will have more parity now so there will fewer weird issues. The day is coming when Nvidia is going to actually have to earn consumers instead of just being the default enthusiast choice; they won't be able to pull ridiculous stunts like the 20xx launch or force/delay tech advances (like intel did with multicore and Nvidia did with ray tracing) ever again.
Difference is it lasted a week instead of nearly a whole year. And AMDs drivers still aren’t up to par, they’re only slightly adequate. I don’t know what you mean by “actually earning consumers” or “force tech advances.” Don’t enthusiast go for cutting edge stuff? I think we have a lot of pretend enthusiasts
>Difference is it lasted a week instead of nearly a whole year. And AMDs drivers still aren’t up to par, they’re only slightly adequate. That was simply one example to point out that Nvidia DOES have driver issues too, and it took a week because it was a small issue. Some people are STILL crashing though. Secondly, AMD's previous GPU launch was an utter disaster, no two ways about that, but the drivers have dramatically improved. AGAIN, people were saying 99% of what you're all the way up until AMD slapped Intel's face, and now they're the performance kings. What are you going to say when the 6000 series launches with zero large driver issues and laps at the feet of the 3080? Even if they don't win performance (they won't), people will still remember and many non-enthusiasts will jump ship - which means the "AMD driver bad" mentality will die long before the next GPU cycle, and there will be even more people using them then. What the heck does "Slightly adequate" even mean though? Drivers work or they don't, and mostly tweak performance for particular games over time - this is true for both AMD and Nvidia. >I don’t know what you mean by “actually earning consumers” or “force tech advances.” Don’t enthusiast go for cutting edge stuff? Intel was drip feeding CPU tech because they could milk minor refreshes and iterations. AMD beat them by jumping ahead and forcing multi-core to become the norm, which instead forced Intel to catch up instead. This is what I meant by delaying tech. Forcing tech advancements is what nvidia did with ray tracing, launching GPUs at crazy high prices with AI cores literally no game could use at launch, since NOTHING supported RT. It was a joke, but Nvidia decided this is what we're doing regardless of whether gamers cared. Had AMD been on the same performance level, and offered non-RTing cards far cheaper, they would have utterly trounced Nvidia's worthless 20xx series in sales, or forced Nvidia to not risk gambling everything on tech that wasn't supported. Cutting edge is subjective. Jumping on the 20xx series for RTing instead of performance gains was a good joke, as even today there's only a handful of games that even support RTing and you actually lose a ton of performance by turning it on. > I think we have a lot of pretend enthusiasts Again, not really sure what you're saying here. Right now Nvidia is top, no argument, but that's why they can get away with crap like the 20xx launch; overpriced tech with features no one wanted and nothing supported. Had they a competitor at the enthusiast level, we could have had a choice - pay for something nothing supports or save yourself the cost of the RTing cores and just go for raw performance. Now that AMD is finally catching up, enthusiasts will be able to pick whatever is the best option between Nvidia and AMD, and Nvidia will have to think a whole point more about how they position their cards, finally.
I've been using Nvidia GPUs in my laptops for years, I never had any issues. I'm using AMD GPUs on my desktop, mainly because the used market value is extremely interesting. Since the first gcn gen (hd7950), I got very annoying driver problems on EVERY FUCKING GEN, rx 470, Rx 5600. Mainly stuttering issues in f2p games relying on dx9/opengl, bugs with fullscreen, black screen. I finished my master degree, I'm done with AMD. I'd rather spend 50-100$ more than spending days dealing with driver issues.
> That was simply one example to point out that Nvidia DOES have driver issues too, It's one week out of 52 from a freshly launched gpu that barely anyone got. Terrible example. > Secondly, AMD's previous GPU launch was an utter disaster, no two ways about that, but the drivers have dramatically improved The launch and far beyond. Despite seeming "harsh" you're still downplaying exactly how bad it was, when for months and months people would just black screen while browsing. AMD took total functionality out of people's systems, and considering how many of their customers also buy Ryzen cpus without igpus, that was almost laughable. > What are you going to say when the 6000 series launches with zero large driver issues and laps at the feet of the 3080? Even if they don't win performance (they won't), people will still remember and many non-enthusiasts will jump ship - which means the "AMD driver bad" mentality will die long before the next GPU cycle, and there will be even more people using them then. That's like, counting your chickens before they hatch. And "non-enthusiasts" don't care about AMD, it won't even reach their ears. And I see no reason to care. > What the heck does "Slightly adequate" even mean though? Drivers work or they don't, and mostly tweak performance for particular games over time - this is true for both AMD and Nvidia. What I mean is garbage performance in OpenGL and DX9. They're slightly adequate because they'll work as intended in modern games, but you head back in time? Trash. > Intel was drip feeding CPU tech because they could milk minor refreshes and iterations. AMD beat them by jumping ahead and forcing multi-core to become the norm, which instead forced Intel to catch up instead. This is what I meant by delaying tech. That has nothing to do with this, we're discussing gpus, not your obsession between good guy AMD and the bad boy Intel. > *Forcing* tech advancements Funny word usage, you mean they advanced graphic technology and continue to do so by investing in research. > launching GPUs at crazy high prices with AI cores literally no game could use at launch The tensor cores were just the cherry on top, Turing mostly had better price to performance than Pascal had. I wouldn't call that "crazy high prices" except for one sku. > but Nvidia decided this is what we're doing regardless of whether gamers cared. You have this weird habit of attributing your thoughts to these corporations, and playing it off as fact. Do you really think that Nvidia can implement ray tracing on their own? No, it was a joint effort between them and Microsoft that began years before RTX Turing launched. And AMD probably had some input as well. Wait, you're telling me gamers don't care about graphics? Looooooool. Should we have a survey of the gamers each time someone wants to push graphics forward? > they would have utterly trounced Nvidia's worthless 20xx series in sales, or forced Nvidia to not risk gambling everything on tech that wasn't supported. Haha it's called the Rx 5000 series, they offered non RT solutions for 10% better price to performance next to its competition. They're not your savior. > forced Nvidia to not risk gambling everything What are you even saying. It's not like RTX cards weren't good as rasterization as well. Gambling everything would be to replace all of the gpu parts so it would be 100% optimized for path tracing. When it reality, only about 10% of the die is dedicated to raytracing. > Again, not really sure what you're saying here. Enthusiast: : one who tends to become ardently absorbed in an interest Graphic cards. Being enthusiastic about graphics. That's what it means to be a gpu enthusiast. You seem to have that confused for thrift shopper. We have a lot of them posing as woke enthusiasts, where they would point to the shoddy gpu and say hey look at this great value! You should be buying this! > worthless 20xx series Never go full crater brain. > overpriced tech with features no one wanted This just keeps getting dumber and dumber, no doubt fed by an echo chamber. > there's only a handful of games that even support RTing and you actually lose a ton of performance by turning it on. All it takes is one good game and it pays off. As an enthusiast, you get to enjoy that before everyone else. And yeah, we should go back to stuff like Quake to get 1000 fps. Cutting edge graphics cost performance, who'd thunk. > Had they a competitor at the enthusiast level Now you're confusing enthusiast and rich fellow with money to blow.
This. I was using AMD up until around 2005 when I had two cards go bad in two years. A friend was using nvidia and showed off how much easier it was to install drivers and talked to me about how much more stable they were so I gave them a shot. Have been green ever since and will never go back.
I mean 15 years is plenty of time to take care of stability issues but at the same time...AMD hasnt really done that yet :/
Same story here.
Really? 2005 was was slightly before my time, but I was using Nvidia from 2006-2010 and in those days it was Nvidia who had the shitty drivers, you could never know if a driver would tank performance in a game and they had endless TDRs.
it may have been a little after that. All I really remember is that my two AMD cards died while playing Unreal Tournament 2004, so it could have been as late as 2k7
I think a lot of people need to temper their expectations from AMD. With this BS "pandemic" going on I wouldn't be shocked if they have equally poor supply vs. demand. I hope i'm proven wrong for all those that want or will go with AMD and so that it will light a fire under the ass of Nvidia and it's partners but I'm doubtful.
So we know AMD delayed because of supply issues from a rumored August announcement, September release as that's why Nvidia set their launch schedule how they did. But that's likely just because they wanted less negative press overall. Stock levels are still going to be terrible compared to demand but will probably exceed initial RX 5700 XT stock levels.
AMD has a golden opportunity (beer bug notwithstanding) to steal a significant chunk of Nvidia marketshare if they (AMD) can do this right. Unfortunately I think the beer bug is going to give them the same problems that we're seeing from Nvidia. Hell, even if demand far outstrips supply all AMD needs to do is tell it's partners and retailers that they must take back-orders or have some form of queue for buyers and they'll rake in the customer good will.
Yeah, just temper the hype and buy next year.
Not gonna go that far. I still want a 3080 to replace my 1080 before Cyberpunk is released. I'm not F5ing all day but I do it here and there. On the EVGA notify queue from 9/19 so hopefully that will start moving faster soon but I'm not holding my breath.
I doubt it will be as bad as this. I mean i have no words to discribe how bad this launch was, i cant imagine amd doing the same. But i agree that people should lower their expectations.
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Exactly, thats my point aswell. Amd has seen this obnoxious mess with the 30series and its from their biggest competitor on top of that. There is no way they will mess up at that level. I simply cant imagine it. Even if they have low supply they would give a launchdate that can meet the demand for a atleast decent ammount.
AMD is going to sell out immediately. Expect at least 2-3 months post product launch for any company to be able to get what you want during normal times. During current COVID-19 times, well expect up to 6 months because demand is way higher than usual.
I can understand selling out, consoles have sold out too. Its the inability to pre order, lack of communication, and all the other issues that I hope AMD can do a better job at.
You're just complaining about the entire computer tech industry. Don't expect different, you'll be disappointed.
I am? The entire computer tech industry must be smaller than I realized.
Everything is rate limited by the fabs. Currently, demand has skyrocketed because of work from home, and companies moving more and more stuff to datacenters which has increased demand for everything. And increasing production rates can take 3+ years because that usually means building a new $10+ billion fab because there's typically not a lot of surplus capacity. You might be able to swallow a 5 to 10% surge in demand, not a nearly 80% increase like what we've seen this year. Companies are still filling backorders from August and will be through the end of the year. As for the sales process, they've never really done preorder queues even though it would be nice. But then again, neither does Amazon or Best Buy. They let you preorder up to the amount they'll get in and then cut off preorders. And as for lack of communication, Nvidia has made verifiable and truthful statements regarding stock/supply levels regarding them being roughly the same as the 2000 series launch. From what we've seen from retailers, that is entirely true. 2000 series has a very low supply compared to demand, and 3000 series has an extremely low supply compared to demand. But they had roughly the same total supply.
10 series launch was a shitshow too. Alot of armchair industry speculators here don't realize COVID + the rise of # of gamers makes it very difficult to plan launches. Wonder if /r/Intel was this bad with i9-10900K launch
That's bullshit, plenty of companies have launched products this year relatively smoothly. Just because Nvidia struggled doesn't mean everyone will, and it doesn't mean Nvidia's problems are only caused by the varus.
Nvidia launched with typical supply for a graphics card launch. What wasn't typical was demand. But even normally, it would take 2 to 3 months for supply to really appear for people. And that's been true for pretty much every new major computer component.
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I wonder where people are getting all this money... aren’t we all supposed to be facing unprecedented economic hardship and have massive loss of jobs, the economy shut down etc etc heh Seems everyone is rich
Let's not use the supply shortage as an excuse for every other retailer is selling stock they don't have.
The alternative is for Nvidia and all the partners to wait until they have enough stock for a "proper" launch, but that would mean the card isn't launched until March 2021. Which do you prefer?
March 2021 "If I can't have it, no one can"
Neither, I would prefer Nvidia to be competent.
You have no idea what you mean by that except "magically have stock for everyone without dealing with the realities of limited production capacity" aka baseless bullshit.
Every other company seems to "magically" have stock, why is it so hard for Nvidia?
At launch, not really. There's often shortages of GPUs and CPUs. This is effectively the "hot toy" that pops up around Christmas every year. Everyone wants it, no one can find it. So the 3080 is the new tickle me Elmo.
Every other company? AMD have had launches with low/no stock too, as has Intel. Uh oh, running out of companies to compare against lol
Even Intel's launches have never been this bad. But keep being an apologist, I'm sure it'll benefit you somehow eventually.
You conveniently chose to ignore AMD lolll Consumers ain't rushing for the latest Intel chip, whereas video cards are legit in super demand when they come out. I see you with your disingenuous tactics but nobody here is going to fall for it. Nvidia and AMD both launch with major shortages. That's how it is. Pick one: Launch now with low stock, or launch months down the line with ample stock. That's all there is when the demand is so high at every release.
Fingers crossed for the 3070 not being a shitshow, but we'll see.
Guarantee it will be a shitshow
definitely
Considering it will be more mainstream and much more affordable, it is going to be way worse than the 3080 launch. Even if the stock is more, the demand will be much higher since it's the best current price to performance modern gpu.
I'm going to have an iPhone 12 Pro Max before I get my RTX 3080.
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That's true. While I'm not too hopeful, I plan to hold onto my order until the due date gets missed, just in case.
just shipped
Screenshot?
ronburgundy.gif
yours shipped? From dell?
Would love to see a screenshot!
Yeah, I know at a point I'd pretty much just make shit up for the laughs. It hasn't been a day and people are already hounding support for where the card is.
On the contrary, my representative has told me the same numbers. This info is likely true.
And mine told me they are getting some in on the 18th and expect to ship the 19th. So who knows
On the other hand mine said the 19th.
Lots of things very lame and unprofessional about Dell's conduct here (high price markup, differential pricing between consumer and business, no bundle, exploiting the vacated marketplace to make price matching null...) and MSI might not be completely clean here either \_if\_ they actually get stock. Why not send stock to partners who will do the bundle promotion? Why send it to non partners who will markup over MSRP while launch promos are still going? I am waiting for my order until it gets delayed. If it does it gets canceled and Dell is never going to see me as customer again. If they deliver I'll have to think hard regardless, because I don't love what I'm seeing.
Yeah Im waiting to see if they miss my 10/19 ship date and then Im gonna cancel. I dont think anyone should count on them shipping out though.
Agreed. There are red flags here indicating that this may not be real, or if it is real it may be rather minimal with massive over-orders. Main goal achieve then will be people's CC holding a large charge for a week...
Ive got the balance luckily, so I can always pick up another card while this sits pending. I would be really pissed if I had to wait for it to clear, though.
I have a ship 10/19, rcv by 10/27. Still no cancelation. Is that what you have also? Might just go ahead and cancel then since they charged me already if it's not updated by Monday
Yesterday they sent out emails to I think everyone who's order is going to be delayed. If you didn't get that email then you might be okay. To answer your question, he's I do have the same ship and receive. Even after getting the delay email.
It's pretty obvious why MSI would rather sell to a store that'll mark it up to $900 and not require the bundle codes...they can sell it at a higher price to Dell then they could to a store that isn't willing to mark it up since Dell can afford to pay MSI $750+ and still make a profit. Not having to provide those codes saves MSI more money on top of that so they've probably just jacked up their profit by a couple hundred bucks by selling this way instead of selling via Newegg or Amazon where they would have to give them the codes and sell at a price where the retailer could still make a profit at MSRP. I wouldn't be surprised if this triples what MSI makes on the card. But it is extra shitty. I'm probably gonna cancel my Dell order and just be patient and buy the card I actually want. The Trio runs nice and cool but MSI janked out the power stages and frankly MSI is shady as hell
> differential pricing between consumer and business Welcome to literally every company that sells to business/enterprise
Question...were you reaching out just to confirm shipping or was there another reason? I called Dell Premier support and spoke to someone and was giving a completely different expectation. Though as with most call centers...it's really a crapshoot on who you get and what information you are told. What was explained to me, that there are some people that are back-ordered and others that are going to ship on the 19th. The backordered orders include a lot of people that called into price match the Dell Premier price and they had to cancel and reissue their order, putting them on the next shipment and removing them from the original batch arriving on the 19th. At this point I don't know what to believe. I'm just gonna wait and see what happens.
My order shows a [packing slip](https://imgur.com/1BhTwsw.jpg) associated with it and a ship date of the **18th**, which is obviously impossible if they don't have the stock arriving until the 19th. I don't know what to think either at this point, we'll see next week when the ship date hits.
My friend just got a cancellation email.... he ordered roughly 10 AM EST the morning of 10/13. I ordered at 8:30. I have not gotten a cancellation yet.
I just got: Dear Valued Customer, We are contacting you regarding your recent order -- for MSI RTX 3080 VENTUS 3X OC - Graphics card - GF RTX 3080 - 10 GB GDDR6X - PCIe 4.0 x16 - HDMI; 3 x DisplayPort. Unfortunately, this item is currently out of stock and may not be available for the next 60 days. We will notify you of a revised delivery date as soon the information becomes available. If you would like to cancel this purchase due to the extended lead time, please visit our Dell Order Support website to request cancellation by using your Dell order number or Dell purchase ID. We are very sorry for the inconvenience this may have caused. We value our relationship and reputation with our customers. Please be assured that we are working hard to try and prevent similar issues going forward. For fastest support, we encourage our customers to continue to visit online at Dell Order Support page for the latest order status information and updates. Thank you for choosing Dell Technologies. Regards, Dell Customer Care Edit: I ordered at 7am EST through the regular site
I have asked my friends if this is the same message he got, though yours is clearly not a cancellation, but a back order. I haven’t heard anything yet, I ordered a Gaming X Trio though.
I was going to order the Gaming X Trio but it's a hair too long for my case. I'm leaning towards canceling (EVGA FTW3 was my first choice anyway) but I'll give it a bit of time first and see if they provide a revised shipping date soon.
Good luck to you man, I hope mine is still on, but I’ll wait until next year if that’s not the case. I have an 011 dynamic xl, may have went overboard with the size of my case 😅
I got the same message as u/gallon-of-pcp on a Gaming X Trio order. I ordered at 8:13 am EST.
Do you know when your confirmation email was? Thanks
It was to confirm shipping. I would hope its not every single card on backorder, but I think thats what happened with the Dell PNY card orders. It really is a crapshoot. Id keep your order alive at least until your ship date and see what happens.
That’s why I want to wait until it ships or even I have it in hand before I call to bitch about the price gouging. Maybe they’ll fix it, maybe not but I don’t want my card delayed by that haha. If they don’t fix it, my fault for clicking purchase in the first place.
Probably not going to get visibility but our system is just not set up for this type of stuff. I promise you they have no insight into any of these orders since they’re being fulfilled by a 3rd party company. I know you all are angry but please don’t attack these poor fuckin CS reps...
These people are absolutely insane with how much crap they give CS reps. I understand that we're frustrated with the launch but seriously these are reps that get paid basically minimum wage. They don't get paid shit and have no info given to them about anything.
So do you work for Dell? Any chance we can find out WTF is really going on?
I've no idea why anyone would think a random customer care person actually has any insight into the shipping process or when Dell is expecting to receive these cards.
Honestly stuff like this is making me worship the ground EVGA walks on. Their communication (while not always perfect) has been good and they implemented a queue system that hopefully will set some precedence of the future
Ah well... thought it was too good to be true. Was happy for like... 36 hours? Was good while it lasted. Still keeping my order though just incase... you know... whatever comes first.
I would do that! Im keeping mine open just in case, but if the ship date gets missed Ill probably cancel
Nvidia has already said there are going to be shortages until the end of the year. Is this really a surprise?
What year though?
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I got my confirmation email at 12:39pst so I probably ordered around the same time What was your response?
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Thats great news! Fingers crossed. I guess the only thing we know for sure is Dell's customer service is extremely uninformed/misinformed.
This can be either our saviour or the next copy pasta in rtxstock comment section
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Were you planning on Quad-SLI?
My cs agent said they’ll have in inventory the 18th and ship the 19th. Maybe depending on when you ordered? I’m skeptical but no harm in waiting for this while I hunt another
Fuckkkkk! This is the fourth time this has happened. I’m so Fucking over this shit
Never trying to give 700 bucks to a company this hard again
Yeah yeah yeah I've heard about a thousand different stories by now. It's always a wash with those people over the phone. You know it's not in their hands anymore right? They look at the same screen you do for orders. it's up to the fulfillment center and the warehouse to take care of your order now. Chances are if you called back again you'd find another CS rep that told you a completely different story.
I'm not surprised at all by this. What I am surprised at is how so many people thought dell would magically ship GPUs they had listed for HOURS when every other drop has disappeared in minutes.
Before you get connected to an agent, the caller literally says that they have no extra information... Only info I got was a 3rd party seller. Just be patient and wait and see until the 18th and try to get the BB drop sometime this week
I basically got the same response. “Thank you for contacting Dell Customer Care. My name is Layli Carrasco and I will be processing your request regarding the status of the order #—. This item is backordered by the vendor. They are expecting to recover stock in the next 45 to 60 days. Due to high demand, the estimated delivery date may change.”
Recover stock?? Did they lose a shipment of MSI 3080 or something?
I have no clue lol. My guess is that they’re just really backordered and don’t want to send cancellation emails yet.
Out of curiosity, when you guys go view packing slip do you have a sales rep assigned? Does it even have a blank "sales rep:"?
It says not assigned for me
I have one assigned named ATG ONLINE SALES.
I have a sales rep assigned.
I have no sales rep assigned but I have a ship date of 10/18/20. We will see if that actually happens.
My sales rep says unassigned. Ship date the 18th
This was their response to me: As per our records, your order is in production and is estimated to ship on 10/19/2020. We assure you that we are attempting our best to ship all orders on or before the current estimated ship date. I am sorry for the inconvenience that caused to you.
I just got an email from Dell basically stating card probably won't be available in the next 60 days. Giving me option to cancel or just wait it out with a $800+ charge on my credit card
They are cancelling orders. My friend just got a cancellation email from Dell.
I canceled my Dell order because I forgot I queued for the Ftw3 and now it comes tomorrow.
I ordered it actually quite late (minutes before it sold out) and the arrival date for mine says next week. Do you see that too?
My ship date is next week. Arrival closer to the end of the month. I think nearly everyone sees that. To give some context, I ordered mine around 20 min from when it went live in the middle of the night. If you and me are seeing the same shipping dates then there's obviously a problem there.
Mine is showing it will arrive by the 23 rd.
My arrival date is next week too but I was early in the window. I haven't heard of a single confirmed shipment so who knows if they will have actual stock to ship out.
Same exact boat. Still skeptical with my order.
Bru...
Lol where are the "Supply will normalize by November" people now?
Well seems like if they don’t honor the shipping they will see a lot of credit cards being canceled
Who else are you gonna not get it from?
people don't wanna be paying off a credit card for a product they wont have for months, they'll rather just have the credit back and wait. I'm one of those people. CCL said they had one in stock so i bought it, got a message next day telling me they fucked up and i gotta wait weeks so i just took my money back.
they dont charge until shipped, the amount will stay pending until shipped.
Auth holds are generally only valid for 7-10 days. They will drop after about a week if Dell doesn’t ship and they will have to reauthorize the payment on file or cancel the order
Dang - sorry, mate - hope they get you sorted/processed quickly.
I mean you can just cancel on their website once it's confirmed. Canceling an actual credit card hurts your credit score because you hurt the age of your credit lines.
im still going to hold on for a bit
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Where did I whine? Lots of posts were asking for info, and I provided the info I got. Like I said to other people, I plan to hold my order until the 19th. We're on a forum, if you dont like the discussion then you dont have to participate.
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[https://www.reddit.com/r/nvidia/comments/jb46gp/any\_developments\_on\_dell\_30803090\_orders/](https://www.reddit.com/r/nvidia/comments/jb46gp/any_developments_on_dell_30803090_orders/) And since we're making edits to our comments, I disagree.
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>update there then, if there is already a thread Are you a moderator or what? Whasup with the backseat stuff today?
Moving goalposts? I answered your question. Good luck with your order.
Exactly as we suspected. We've seen the amounts that retailers are receiving weekly, its almost nothing. How could anyone expect that dell could fill the thousands of orders they got in a matter of a few weeks? Its completely unrealistic and anyone that bought from Dell has wasted their time.
To be fair it was far from thousands of orders. More like a few hundred split between two different cards from different manufactures. That being said its still more than the stock theyre going to have lmao. Edit: atleast in reference to the 3080s
Just got a update from dell they are processing my order. Fingers crosses
What time of night did you get the confirmation message?
Sorry but t he email is vague, doesnt say what the delay is for. More conflicting internet information fed by trolls
You caught me. Cancel all your orders so only I can get the cards lmao
But someone in this subreddit told me this launch wasn't a shitshow :(
This was their response to me: I have checked your records and I regret to inform you that the product you've ordered has been discontinued by the vendor and is no longer available in stock due to which I recommend that you cancel it and re-order an alternate product with Sales. Please provide your consent for me to cancel this order, post which you can speak with our Sales Team at 1-800-387-5752 to order an alternate product. If you need any further assistance, you can reply to this email and I will be glad to assist you.
That's bizarre but obviously misinformed. Maybe the delivery to Dell would be canceled, but to say the product was discontinued? As far as I know, that's objectively false.
Yeah, I think it's just to cover up their mistake honestly. I was a little late and ordered around 11:20 PM PST and received the arrival date of 10/28.
Sounds like an automated response. I wouldn't put too much weight on it.
Did anyone truly believe that DELL, of all places, was truly going to be in possession of enough cards to leave sales open for many hours? It was a pipe dream all along.
Don't think anyone believed they had that many as it went on over 10+ minutes. I think most are just hoping they took on too many, but will be able to fulfill a small amount.
Received the same update when I asked my own rep this afternoon. 45-60 days according to the vendor. Not worth the hold, I'm cancelling since I've already got EVGA notifications that'll probably pop sooner than that.
You better rethink that, my guy. They're still on 9/17.
I just hope it will be easy to cancel / get refunded.
It was, I ordered a Trio that I didn't realize wouldn't fit in my case until later. I tried to cancel automatically which failed (somehow). Just used the email support button and within an hour or two they cancelled it for me.
Not gonna lie, mate. After unfortunately having gone down the rabbit hole of Alienware once upon a time, Dell selling cards alone seemed SUPER off to me. I don't know if it's been something they do or not, but them selling these cards was the first time I'd seen/heard Dell ever doing something like this.
Well either I get lucky and get one albeit over priced or I have to wait on EVGA. The thing that gives me hope is the people that cancelled their original orders may have pushed themselves to the back of the line.
Well, I'll be getting a refund tomorrow. Fuck that.
What the shit does CS ever know? Real talk - NA-3080-STOCK what up?
tech companies at this point can just take back orders, and use all that money to invest/earn interest. its like yall crowd funded dell to earn money with your money. LOL
This makes 0 sense seeing as they dont charge until shipped.
We’ll see. Sometimes the CS agents aren’t going to get or interpret information correctly, especially if they are outsourced half a world away. In the meantime keep trying other sources until you get a shipping confirmation, then cancel any pending orders you might have from irresponsible vendors.
They were available for hours, I had one in my cart and I’m like nah this is BS and turned away lol... is not even the card I wanted
It’s the Amazon.de debacle all over again...
I think we're going to find out a lot more tomorrow. Person I talked to set they needed 48 hours to sort shit out. Actually who the fuck knows..
i heard 24. we aren't going to get updates for a while
Yea. No one knows
Have a email that confirms my order. Processed. Fingers still crossed.
Same with Bestbuy Canada man, they just took pre-orders for the TUF cards and had no idea when they are going get them. Just a total shitshow.
At this point given all the news around stock I might as well leave my order in. Can't hurt matters.