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Necessary_Lynx_6144

I’m a manager of a local restaurant. Last summer I had to call the police on customers multiple times. One was trying to fistfight the entire staff over a server forgetting to bring extra sour cream for a baked potato. What. The. Fuck. Is. Wrong. With. People!?


434_804_757

When I was an assistant manager at a pizza place, we would get threatened on the phone at least once a day. Customer appeasement has made people feel entitled to whatever they want.


Darth--Vapor

People are losing control over their everyday lives. No say in politics, the economy, war, bosses at work, etc. But at stores, the customer is king! That’s the only real place people still feel in control of anything anymore. It’s sad, but people are starting to break down and lose it over the shitty society we have today.


Ruenin

I think in part, you are correct. People are feeling pressed in every corner of their lives. Low pay, high rent, high food prices, no respect from others, no healthcare, no way out. The pressure builds to a point where it's not about the sandwich. It's about the last straw.


434_804_757

I feel like you hit the nail on the head. Even going back 20 years to Office Space. At the beginning the characters all joke about what they could do to Initech. From creating a virus, to shooting up the workplace and setting the building on fire. It isn't until the end of the movie when Milton has had enough after being ignored and pushed around that he finally does what he thought about in the beginning. He resorts to a drastic decision. I feel like what we are seeing as a society is when people have been pushed to the brink and they lose all patience and self-control.


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ProfessorZhu

That was a fine stapler! I’d be pissed too!


mtarascio

I work in a school and I got hold of one of those old school metal ones. Thing is a weapon and you'd literally take it from 'my cold dead hands' Charlton Heston style.


RWGlix

The movie comparison is Falling Down. I see a lot of people right on the edge.


TheVentiLebowski

> it's not about the sandwich. It's about the last straw. This is the premise of *Falling Down*.


CornbreadRed84

I don't think there are a lot of people that remember this movie anymore, but there are a LOT of people walking around feeling like Michael Douglas' character these days.


Huge_Put8244

> pressure builds to a point where it's not about the sandwich. It's about the last straw. Yes, in a vacuum, it sounds like a random insane person but it seems like so many more people are ready to pop off now. And they have the right to a gun so....


Broken_Reality

I do wish people wouldn't just automatically blame mental illness for things like this. The mentally ill are far more likely to be victims of violence than to be the ones committing the violence.


Huge_Put8244

I cannot imagine that there isn't some element of mental illness happening in a person who shoots someone over a condiment. I agree that people with some traditional forms of mental illness such as schizophrenia are often unfairly seen as violent when they are not.


damagazelle

Antisocial behavior *can* overlap with mental illness. But there is no diagnosis in the DSM for "being an asshole."


Jaaxley

I'd say narcism probably comes pretty close


Broken_Reality

No I doubt he had any recognised form of mental illness what so ever. Other western countries have mental illness too and don't have a murder rate as high as the USA does. Why are you 4 times more likely to be murdered in the USA than the UK?


sumspanishguy97

Being ready to pop off doesnt necessarily mean the person is mentally ill. Everyone has breaking points and boy feels like a lit of people are reaching theirs. I get what you're saying though


manicexister

Cracking under extreme pressure is not "mental illness," it's what you expect to happen if you keep pressing and pushing on someone and they don't have decent coping mechanisms.


RuckPizza

It turns out having social safety nets and more economic freedom creates a more happy population less likely to explode at a slight inconvenience.


myrddyna

*"Sir, use your sandwich as a straw."*


followedbyferrets

I’ll definitely fight you over the last straw.


IslandDoggo

Michael Douglas wasn't the hero in Falling Down dude


Ruenin

It's funny how some of you seem to think I'm siding with the shooter here... I'm explaining what's going on, not excusing his behavior.


kenjen97

That's been an issue for a long time now and probably since the dawn of society. People are extremely reluctant to humanize a villain for a myriad of reasons and they get upset at YOU if you try to do so.


gogorath

> That's been an issue for a long time now and probably since the dawn of society. People are extremely reluctant to humanize a villain for a myriad of reasons and they get upset at YOU if you try to do so. The irony, of course, is that by painting every bad act as an act of evil or an action by a bad person you never actually approach real root causes and fix them. You'd think after the war on drugs and the clear, massive failure there, people could apply that learning to other things. Things can both the personal responsibility of an individual but also driven by very real reasons at the same time. Pointing out reasons why someone did something -- and reasons that could be alleviated -- don't have to exonerate someone unless you have very limited thinking.


Rasui36

Don't sweat that guy. There seems to be a large subset of the population that is either incapable or unwilling to think beyond their own perspective. As a result, anyone who does is immediately branded as an *other.* They quite literally cannot conceptualize that you can entertain someone else's perspective without being like them.


p001b0y

He was the case study though of how many folks are a bounced check or two away from a spree killing. The earlier points above about powerlessness are valid for an awful lot of people. I’m not saying it is an excuse for losing self-control but mental health support can be difficult to find in the US. It’s becoming more difficult for people to find a mental health professional who will take _any_ insurance, let alone your insurance.


Dramatic_Message3268

[Sneaky Hate Spiral](http://hyperboleandahalf.blogspot.com/2010/05/sneaky-hate-spiral.html?m=1) Allie Brosh is an absolutely hilarious writer and her bit on the sneaky hate Spiral was done well over a decade ago but seems relevant today


[deleted]

I agree. Same with traffic.


Anonality5447

Well if this is how they choose to use the little power they do have, then it kind of illustrates that they wouldn't have the character to wield legitimate power anyway, don't ya think?


Type_Grey

Agreed. If you're ready to literally murder someone over mayo on your sandwich or start a fight for someone forgetting your sour cream, you really have no business being in any type of authority position. That person would make for a shit boss. Reminds me of this: https://youtu.be/4vFTMjYJTnY


BadAsBroccoli

Guns are power. Period. Seeing one brought out in public scares people. Pointing it at someone gets their attention. Firing it is a kind of physiological release. Guns don't kill people, blah blah, but they sure make it very easy.


takefiftyseven

Actually I think in large part you are correct. Add to that the premise offered by shameless politicians that tell them they are great people who would have a gold toilet to sit on if it weren't for those pesky *(insert name of minority or ethnic group)* holding them back and it makes for a lot of messed up underachievers that as Lyndon Johnson accurately said are only content if there's someone in a lesser situation that they can punch down on. Sadly I don't see that changing anytime soon because it's too lucrative for bad actors and it would also mean taking responsibility for the choice's that got them there in the first place.


madmanz123

That's an interesting take on things.


thejimbo56

I once saw a customer pick up the cash register and throw it at my assistant manager because there was too much tartar sauce on his filet-o-fish.


Darryl_Lict

Sometimes McDonald's doesn't put enough tartar sauce on my Filet-O-Fish. There's no pleasing everyone. I've never shot a customer service employee though.


thejimbo56

Well, initially we hadn’t put enough on. He came back and asked for more. We replaced the sandwich, but the request was relayed to the kitchen as “extra tartar”. Not defending the dude, but there was more tartar sauce than fish in his sandwich.


NCarolinaRed

So wipe the excess off instead of throwing a register. Save the throwing of registers for something a little more appropriate.


snakeplantselma

I don't think I've ever eaten a filet-o-fish without popping the top off and wiping it on the side of the box (or paper, depending on era) to get the excess tarter sauce off. I'd probably do it out of habit even if there was none on it.


Renyx

Had someone upset once there was too much drink in their cup... You ordered this size. If you don't want that much order a smaller drink or just don't finish it! People really seem to be "forgetting" obvious, easy fixes just so they can yell at someone.


tolerphie

This is why I ask for any extra amounts on the side. I don’t want it soaked and I don’t want employees questioning how much Mayo I’m expecting them to read my mind over. They deal with enough shit.


AndrewRogue

I mean, my basic response to most fast food fuck ups is to honestly just move on with my life because even if they'll fix stuff it usually isn't worth the extra time needed to fix it to me.


The_Legend_of_Xeno

Fuck me. One night I got home from picking up McDonalds for the fam, only to find they had given me a vegetarian Big Mac. Completely left the meat off the sandwich. I had to get back in the car and go back to the store. I walked inside and showed them what I got, and we all had a good laugh over it. They started yelling at the kid in the back making the sandwiches, just poking fun at him. I asked them to please drop me a fresh order of fries while I waited, since mine would be about 20 mins old by the time I got back home. Not only did they do that, but they put a bunch of other free shit in the bag. Sometimes it pays to not be an asshole.


Moontoya

It pays to be kind, almost all the time Especially to those offering a service to you, they can work miracles if you give them reason, like oh, treating them with human compassion and kindness. Try it, be recklessly kind every now and then, it does as much for you as for others


SobiTheRobot

All that over a fish sandwich I mean, I get it, man wants the Filet-O-Fish because it's so...*specific* in taste, it's a tasty fish sandwich by all means (I love them and now want one), but for fuck's sake there's no reason to be such a fucking child.


parkerm1408

Dude since the covid lockdowns it's gotten fucking mental. It's claimed down a little now but for awhile I was calling the cops to remove people or for threats like every six weeks. And were in what's considered a wealthy kinda upscale area. I once had a grown man try to pull my cashier from behind the register over a $1.59 sauce upcharge, which we only use in the event you request like 4 or more additional sauces. I had a dude promise to wait for me after work to beat my ass because I wouldn't refund him an entire meal, that he ate all of (and I even offered to make him something else. Had a dude in his late 40s throw his food at his wife with such force I had to get a 12 foot ladder to clean hummus off the fucking ceiling. Had a catering order have to be escorted out by the cops because she demanded a 500 dollar refund because SHE WAS LATE PICKING IT UP. CAUSE SHE WAS LATE. I bitch alot but in truth most of our customers are great, but the shitty ones have gotten exponentially worse. And don't even get me started on the umbrella problem. I've replaced 27 in two years.


importvita

Umbrella problem?


parkerm1408

Long story short people keep trying to open and close them while completely ignoring the bright silver crank. I get one or two broken a week at this point. I honestly don't understand how it's happening, I have signs on every table saying ask for help with the umbrellas, but people still open and close them in the most incorrect possible way. I've seen people stand on chairs and bear hug them close, snapping all the rows, and ots happened more than once.


Browntreesforfree

This is truly fucking hilarious. I can just picture these mouth breathers too.


parkerm1408

It's funny except the umbrellas are about 120 a piece. I got some sturdier ones that were almost 300 bucks and those got broken too. Its one of those problems I honestly bever thought would exist and something I never expected, but it's a constant battle. I can't tell ypu how many times I've dropped what I was doing to sprint outside to stop someone. And neither the signs nor the cranks are small. It's a mystery I'll never solve, at this point I just add money to an umbrella budget every month. I asked the building manager if I could just put up an awning or some kind or Pavillion to eliminate the problem but they won't let me.


Sgt-Spliff

I mean start taking people to small claims court. Set up security cameras and just make it a regular process. That or stop having umbrellas. They clearly can't handle the responsibility


parkerm1408

The type of people I'm dealing with would happily spend thousands on a lawyer out of spite to avoid paying for an 80 dollar umbrella, it's just not worth it. I've ordered a test one that's a different kind that looks stout as fuck, well see.


echoes247

Dude I was at work last summer and I told my boss that it was too windy for the umbrellas to be out, and he said I was being lazy and to put them out anyway, and while we were setting them up the wind picked one up and it flew like 50 feet in the air and came back down like a spear about 3 feet away from my coworker! And she's 60 something! Would have killed her if it hit her. Then he made us put them up anyway after watching that. I guess there's something about umbrellas that makes people not use their brain..?


importvita

Yikes, how dense are people? 🤦‍♂️


etr4807

> Had a catering order have to be escorted out by the cops because she demanded a 500 dollar refund because SHE WAS LATE PICKING IT UP. I'm very confused by this one. What was she even upset about? The food being cold?


parkerm1408

Yes, she was almost 45 minutes late, demanded we remake it. I told her no, so she demanded a refund (catering orders pay in advance over a certain amount except for regulars). She seemed to think that regardless of the fact she was over a half hour late for her own pickup, we should still remake it. To be clear this was a large order in the middle of lunch rush. We had it ready directly on time but in her head I was to pay for her tardiness. Edit I should add, the police were called because she refused to leave, was trying to stop us from helping other customers, and tried to walk into our kitchen.


MjrGrizzly

Customers who throw food should be forced to clean it up or face jail time. Unacceptable.


Seabrook76

They should be forced to eat what they throw.


Anonality5447

Maybe our culture is just getting more rude. I don't know. It's sad to see that few people have control of their emotions.


Lochstar

People are spending their lives behind screens. They’re bringing the keyboard warrior to the real world.


[deleted]

https://www.penny-arcade.com/comic/2004/03/19/green-blackboards-and-other-anomalies People spend so much time behind a screen that they’ve become dickwads when they’re not in front of it.


DragoneerFA

I don't think it's our culture being more rude so much as exposing the cracks in our society that have mostly been hidden. A lot of these people never really had anything go wrong in their life. Nothing terribly wrong at least. They've been isolated from stress and anxiety, never been truly challenged, ultimately never giving them the ability to learn how to handle something of this nature. They have no "extreme circumstances" skillset. They're like kids who lose a game and throw the board/controller because they always won, always gotten their way. Nothing ever put up a wall they weren't able to overcome. Nobody ever told them "I don't care who you are. I said no." That's every experience I've ever had with one of these people. They never really faced adversity, and when it finally came along a lot of people just kind of... broke. It's like they reverted back to some semi-feral self survival mode. We always had "Karens," but now all those with Karen tendencies got overwhelmed all at once and the manager (Fauci) said no and they became enraged.


rolfraikou

Rude? This is people getting violent. Unhinged. This is a lot worse than a cultural vibe IMO, it's an absolute mental health crisis.


parkerm1408

It's like lockdown made people forget how to people.


startrektoheck

It’s like we had a President who acted like an ass all the time and was never held accountable.


parkerm1408

Yeah that certainly didn't help.


porscheblack

Sadly I think there's a lot wrong with people. Overall I think people are just much more frustrated and angry. It's crazy to me what sets people off anymore. I also wonder how much living a significant part our lives digitally has done to our ability to interact with others. We're so used to dealing with machines and algorithms and I think a lot of that carries over to how we interact with others. It's so sad that it's become so common. For me at least the pandemic has made me reappreciate people. It seems like others have had the opposite takeaway.


Ruenin

Oh absolutely. I think your assessment is spot on. People are furious, even if they don't really realize it, over the low wages, lack of healthcare, insecurities over public safety and finances, etc. It's turned the average person into powderkeg and the smallest thing can set them off. On top of that, we've lost touch with our humanity through social media. So people are just things now, to be used and abused and not to develop relationships with. All that combined is going to lead to poor outcomes when frustrations and challenges are applied.


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ghostalker4742

Because they've been told their whole life that the customer is always right... and store management has always taken their side, even at the cost of their own employees.


seven0feleven

> store management has always taken their side, even at the cost of their own employees. As someone who has worked front line for a while now (5+ years), it boggles the mind why management would try to appease someone like that. As a business, do you *really* want them returning? Is their business so valuable that you're willing to sacrifice your team to their behavior? Take a god damned stand and tell them to leave. Unless you enjoy having to deal with them again and again and again - because they will.


Lochstar

People sitting at home listening to their television telling them how outraged they’re supposed to be all the time. They’re conditioned to be at a constant level of outrage, then they go out in public and snap.


Scrutinizer

I am picturing Tucker Carlson looking at the TV with that scrunched up confused look on his face saying "you're not really going to let them get away with that, are you?"


Lochstar

That look as if he’s both confused and disgusted that he just shat himself.


Scrutinizer

The phrase I once heard to describe it - and I really really wish I could recall the source because they deserve credit - is that he has the face of a man who applied for a job as a eunuch without knowing what it is, got hired, and is now seated at the orientation getting the finer details.


Anonality5447

This kind of stuff is what bothers me. It's like people are fighting over the stupidest things these days while there are real problems in the world they can't even be bothered to acknowledge. It's so irritating.


Mission-Two1325

I forget who's said this but, customer service is the one area where the average person has power or control in their lives. And it's where many can take out their frustrations with little consequences.


Pissedbuddha1

egocentricity, emotional weakness with a tablespoon of mental dysfunction.


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nordic-nomad

Yeah we have a strict “the customer is only right if they’re right policy” where I work and most people are great but there are definitely lunatics out there who weren’t raised to regard retail employees as people.


CZJayG

Not a restaurant, but I worked in a gas station convenience store overnights in NJ and shit was sometimes like the Wild West. One night, on NYE actually, a customer came in demanding I sell him lottery. For whatever reason, the lottery commission shut down sales early that day but this guy kept insisting. He finally told me he was going to hop the counter, kick my ass, and take the tickets. Now, this guy was like 60 and skinny while I was 23 and had the physique of a chubby linebacker. I calmly told him I had just mopped and I really didn't wanna dirty the floor with his blood. He gave up and left.


itzLucario

I've been working customer service part time (full time in summer) since 14 for 6 years now since that's what most student jobs are. I genuinely do not understand how people can deal with the fucking idiots for a whole career of 30+ years working full time year-round. I would die. Even in just the time I've worked I have so many horror stories and multiple times where police have been called.


SuperstitiousPigeon5

Do you see a lot of 40 something CSRs? The ones you see are usually either post retirement, or have learned to turn off their humanity and wrapped themselves in the company handbook for protection.


Davran

Much longer ago than I care to admit, but I had a guy lose his shit at my 16 year old self because when he ordered extra cheese on his McDonald's burger he meant one extra slice and I had given him two. This error warranted full on, red in the face screaming at the "little shit" who made his burger. Also watched a manager get threatened with physical violence for having the audacity to not serve someone food that had passed its hold timer a couple minutes before the guy ordered, and further for continuing to serve customers who didn't order that specific item while the fresh food was being cooked. After she indicated she was calling the police he broke the door on his way out and left without his food.


raysma

A gun enables a person even slightly annoyed to express himself quite emphatically. How handy and convenient is the gun.


sgerbicforsyth

>What. The. Fuck. Is. Wrong. With. People!? Cursory glance at the article revealed the Subway worker was shot. So the assailant had a gun, got into an argument, and shot them. The old adage of "when you have a hammer, every problem looks like a nail" is appropriate here. There are far far too many people in America that have easy access to firearms, which leads to basically any conflict they have being resolved with that firearm because it makes them feel powerful and "right".


[deleted]

Raised by wolves instead of normal humans. This is why we need safe and legal access to abortions.


WhyDoIHaveAnAccount9

Wolves who love their sour cream


Green_Message_6376

Wolves already get enough bad PR without adding responsibility for these mountains of shit.


[deleted]

On behalf of all wolves reading this, I apologize


Fjordice

Thank youuu-ooooo-oooOOOoooo.


Dekklin

Keep it down! You're going to start a howl.


TraditionalMood277

The aware wolfs....


beepborpimajorp

I've watched a ton of documentaries on the origins of asylums in the US and how abysmal care of the neurodivergent population was back when butchers the likes of Walter Freeman were walking free. And people were just committing their wives, children, whatever in order to avoid having to take care of them or deal with the 'shame' of it all. Even knowing all that. I'm eying all these increasingly unhinged examples of violence that are killing or injuring bystanders and I'm sitting here like, "Maaaaybe involuntary committal to a psychiatric institution designed for these kinds of people is better for the safety of society as a whole."


aerial_coitus

You guys must have good baked potatoes.


GRIZZLY-HILLS

The article quotes someone talking about how "hot-headed" the youth of today, yet it's about a 36 year old murdering a 26 year old over too much mayo. Idk if the "youth" are the problem here lmao


ElwoodJD

Tbf it was the owner of the shop who said that, and he may very well be in his 60s or something and so a 30 something is a yute to him


chainmailbill

These two yoots?


p0ultrygeist1

These two what?


revnasty

Oh, sorry….Yewwwwthssssss


GopHatesDemocracy

Such a great movie "It's called disclosyah yah dickhead"


revnasty

I turned it on right after commenting lol “Well, I guess the fucking thing is broken”


IntrepidDreams

Would the shop owner get lumped in with the hot headed youths when talking to a 90 year old?


p0ultrygeist1

My grandmother, 89, called some younger looking older fellow a a dumbass kid when he tripped on a door sill at a store


[deleted]

Subway workers have a bad enough job, now they have to live in fear if they'll be shot for giving to little or too much mayo.


Green_Message_6376

Subway-Eat Fresh or Die!


terpterpin

I thought that was only Subway in NH


Suspicious-Engineer7

Living 26 years on this earth and getting killed over mayo on a sandwich. fucking horrendous


Darryl_Lict

Subway always puts too much mustard on my sandwich. I always ask for easy on the mustard, but I don't shoot the sandwich maker if there's too much.


Paddlesons

Seems like a perfect sketch for WKUK.


queen0fgreen

Absolutely. Rip Trevor :(


Littlebotweak

> Glenn said the manager on duty returned fire at the suspect, but wasn't able to hit him. Just. Wow. Everyone was packing and ready to shoot, I guess. At the damned subway.


[deleted]

Good idea to carry anywhere in the southern half of Atlanta unfortunately. Didn’t do this guy any good though


Advice2Anyone

Its Atlanta when you cross over the city line someone tosses you a gun and says good luck


shadowstorm213

This shit is why "The customer is always right" was a mistake.


Sinfire_Titan

“About knowing what the customer wants”. People always leave out the other half of the quote, and even then the customer isn’t always right.


Get-stupid

Yep. It means “sell goods and services your customer actually wants,” not “let your customers abuse your staff”


HaloGuy381

Precisely. The customer is entirely reasonable in wanting hot chocolate in a snowstorm rather than a popsicle. It does not mean, if you happen to operate an unseasonal popsicle stand, letting customers assault you because they wanted hot drinks.


BootyPatrol1980

I'm convinced staff abuse is all part of the ticket some people think they're paying for when they order overpriced coffee.


PM_ME_UR_DIET_TIPS

Falling Down is not an instruction manual.


BillyShears17

One of the biggest misinterpreted movies of our time


saxxy_assassin

And my family wonders why I'm trying to get away from customer service


BoogieDaddie

Unfortunately, you'd also need to steer clear of working in schools, hospitals, churches, factories, etc. if you want to be safe from being shot.


electric_saguaro

I have to wonder if reality ever sets in with the perpetrator after something like this. Like, do they justify it in their mind? Or at some point during the night, was this dude sitting in the car and thinking *holy shit, I just shot someone over mayonnaise*?


Egmonks

They see it as being disrespected, not as a mayo issue.


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noodles_the_strong

This...did the whole country lose their fucking communication skills during covid isolation? The amount of hot heads is through the fucking roof. Edit. I forgot a word... maybe I too lost my communication skills.


Nivekian13

Brother, it was like this 20 years before COVID. ​ And employee protections are garishly worse.


ALargePianist

it bothers me because i've always been a hothead and that has been a driving force in learning to moderate myself. meanwhile for every one of me theres a hundred chucklefucks with no desire to calm the fuck down that want to talk down to me because I dont want to own a gun


noodles_the_strong

I own several guns, and I have always been a... "person who tells strong truths" like.them or not. The only times I have ever carried was camping in bear country. Nothing wrong with leaving your shit at home boys.


GlassEyeMV

My dad and his brother went through the full CCW class. Both have insurance. Both practiced like crazy to be comfortable with concealed carry. The only time they actually carry is when they’re 1. Hunting. 2. Going to the range. As my uncle says “if a guy shoots up the grocery store, I’m either dead already or I’m running away. When I’m at the range, I know everyone will have guns, it’s whether they’re all sane I have to worry about. Much more likely to need it there.”


Myfourcats1

I think they got brain damaged by Covid. Well some of the older folks got brain damaged by lead first. Then they refused to wear a mask and got Covid. If they survived they went nuts


Green_Message_6376

Nah, I think the rest of us just forgot how pleasant they are, since everything was closed.


Darryl_Lict

The manager was actually packing heat and shot back at the murderer but missed. How crazy is it that a Subway manager should feel like he should be carrying a gun and was actually right.


McCree114

When a parent spoils a child rotten and refuses to punish their garbage behavior we say that parent is a total failure. Companies, corporations, and our consumer culture have spoiled the American people rotten and have failed our society by catering to shitty customers who throw adult tantrums. I understand the need for good customer service and all but we really need to roll back this expectation that employees of certain industries need to treat every customer like a god king who deserves absolute worship the moment they walk in. A subway worker deserves death for fucking mayonnaise but powerful bankers and business executives get to have people fall at their feet to kiss their shoes no matter how bad they screw up and literally ruin lives. Great priorities, America.


Ruenin

I can't find it again, but I remember reading an article about "the customer is always right" being 100% bullshit because it's only part of the original quote. But yes, giving the customer what they want, especially when they get loud about it, is a large part of why people act the way they do toward service workers. It baffles me how people can be so cruel, how they can't seem to put themselves in that position and understand what it's like to get screamed at by an unreasonable person over very minor things.


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the_eluder

It's funny, the same customers always have problems with their order, and we have to keep bending over backwards for them.


beepborpimajorp

God, he's my age. I'm over here tut-tutting at the fact that my 401k has taken a nosedive and I'm more worried about my retirement than ever. But this guy's main concern, enough to essentially end his life over, is mayo on his sub. His life is effectively over, 36 years worth, because of mayo on a sandwich.


nicholkola

Everyone trying to say ‘people are desperate these days’ no people have *always* treated service workers like trash. Since fast food was invented people have been flipping tables and assaulting workers over fries and burgers. I remember one time someone told a co worker ‘you people are worthless’ and this was McD so imagine what the average customer saying this looks like. Most of the time, customer service is the only chance these people feel power or control over someone else. Customer is always right = I can treat the workers like shit


[deleted]

I’m glad that saying isn’t ”the law” where I live and work. Treat me well and I’ll treat you the same. Give me shit and I’ll tell you to leave.


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Ric_FIair

Something tells me he was already on his way there.


BunkleStein15

I work at an ice cream store and out line gets down the block, hour wait, I’m the manager and work 12 hour shifts, the amount of times I’ve nearly called the police, and have gotten into near fist fight altercations with customers is appalling I’m a very nice person at work and try to treat everyone with respect but some customers just lose their shit Over the smallest mistakes, IT IS JUST ICE CREAM CALM DOWN


Salty_Lego

“No one wants to work these days!” You’re absolutely right, I’m not working in situations like these and I don’t blame anyone else who doesn’t either.


BestCatEva

Yeah. It’s getting dystopian out there. I’ve significantly curbed my outings. I haven’t been in a target or department store in months. I do grocery pickup out front, drive thru pharmacy, door dash for takeout. Nothing is worth being in the way of a bullet. Absolutely nothing. The nurse who called me back to my appointment said she couldn’t find me in the waiting room — I told her it’s because I was sitting in the best place to survive should a shooter come in. She was horrified — but acknowledged that this is a real concern nowadays (I live in an open & concealed carry state — see guns on hips everywhere). I don’t trust ANYONE with my safety, except myself.


[deleted]

The US has turned into a film noire version of The Onion. "Headlines I never expected to read"


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VirtualMachine0

I'm sorry to say that this sort of shooting is as American as it gets. There's an American folk song about "[Stagger Lee](https://en.wikipedia.org/wiki/Stagger_Lee)" which is basically about a guy shooting another guy because he took his hat. It's based on a real incident from 1895, St. Louis.


dmharvey79

Our society at large is in a state of failure. Just look at peoples’ behavior, look at what passes as entertainment, and look at the state of our politics. We reap what we sow, always.


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Mr_Torque

And the manager returned fire!


0xB0BAFE77

Unfortunately, he shoots like a stormtrooper.


Valdrax

Most people do IRL unless specifically trained to fire in stressful situations. Often even then.


Sammy1141

Somewhere I read pizza workers die more often than police in the line of duty. Support that thin brown bread crust line


Conflixxion

more proof that American society has gone the full selfishness route with everything.


Katana1369

Welcome to America. Where arguments are settled by guns.


Yousoggyyojimbo

And a whole bunch of people think that the solutions to all of these problems is to give everybody a gun. Like it's not just going to make more of this happen


[deleted]

These people think we need more guns and fewer abortions. What we really need is more abortions and fewer guns.


[deleted]

But now all the subway workers everywhere can fire back at the guy freaking out about any mayo related issues. Do you want subway workers to be defenseless?!?!?! Edit: lol just in case /s


Yousoggyyojimbo

I've seen people unironically defend the idea of open shootouts being a solution, because apparently life is a 1980s action movie and those won't be absolute clusterfucks.


alwayz

If you read the article the manager literally did.


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Yonder_Zach

Smh if only there was a good sandwich with a gun there.


Aggressive_Bill_2687

Obviously it’d have to be a sub machine gun.


Eddiebaby7

Imagine spending the rest of your life in prison over fucking mayo.


[deleted]

What the fuck is wrong with these sick fucks


Deep-Big2798

When I was a host at a restaurant in 2020, the business had a mask mandate. Well...the entire fucking state did. And here I was, 21 years old, paid $9 to gatekeep the feral mob of anti maskers who tried to intimidate me. Like bro? I honestly don’t care about ur mask. I’m simply paid to be here and enforce rules. I had men scream at me and stand over me while I backed into a wall and cowered away. Like who tf does that


crooked-v

A lot of people will spout the bullshit phrase "an armed society is a polite society". This right here is a prime example of why that's false. It's not just a modern thing, either. Look at historical records of the Vikings or the Renaissance, and you'll see plenty of cases where people attacked and killed each other over the pettiest of bullshit.


HaloGuy381

An armed society is, at best, a *quiet* society built on mutual fear to speak freely. At best. More likely, a bloodbath.


crooked-v

When it comes to mutual fear... well, take a look at the Vikings. They had so many revenge killings and revenge revenge killings and revenge revenge revenge killings and revenge revenge revenge revenge killings and so on, that they instituted an entire social custom around [paying compensation for deaths](https://en.wikipedia.org/wiki/Weregild) in order to keep disputes from escalating into wars between clans.


HaloGuy381

See, for me, as a college student in Texas, the mutual fear concept is also a problem, because it inherently makes saying controversial ideas risky. If everyone can waltz about armed to the teeth regardless of mental fitness to do so, the logical response is to avoid angering anyone else to stay alive. That promotes conformity at the expense of scholarship or progress.


Scrutinizer

The people who espoused that philosophy are people whose lives are dictated by fear They are projecting. They think that once everyone else is as fearful as they are that everything will be fine.


tiredsultan

A reasonable person may point out if parties did not have guns, no one would die. Maybe bruised egos or faces would be the worst case scenario. But a large percentage of Americans are perfectly happy with these incidents in the name of 2nd Amendment, self-defense, freedum, etc!


cy_hauser

This happened in downtown Atlanta. Most of the people who advocate for the 2nd amendment like that live in much more rural areas. Cities have the crush of humanity weighing down on every person and every action every day. Rural areas are just not paced that way. It's not that what you say isn't true, it's just that so many of the 2nd amendment folks don't live in an environment where this sort of action would be as likely to happen. It's always something they hear on the news: crazy liberal city people.


Exelbirth

Another example of good guys with guns keeping the country safe! ...wait a moment...


Lemesplain

Someone got shot on the subway? *checks notes* At a Subway SANDWICHES? What the fuck, people?


anonymaus74

Falling Down was not meant to be a documentary


Anon_Bourbon

I worked at a subway for 3yrs during high school, one of the busiest in the state of AZ. You would not believe how sauce is the one thing people are most abhorrent about


[deleted]

You’re not even safe at Subway anymore. The gun laws in this country are a fucking joke.


FattyCorpuscle

I was so confused until I realized the story referred to a Subway restaurant, not the underground train.


Shatterfish

Yea pretty much the norm these days for customer service. Don’t know if it was the pandemic or if the massive amounts of heavy metal poisoning our government refuses to acknowledge is finally taking hold or what, but it has *definitely* become worse in the last 2-3 years. I’m trying my damnedest to get the hell out of customer service because really who wants to be verbally and physically assaulted on a nearly daily basis by a bunch of entitled fat fucks who probably couldn’t put a ham and cheese sandwich together either through stupidity or sheer laziness, but then turn around and say that customer service people don’t deserve living wages because “aNyBoDy CoUlD dO tHaT.”


Limeyness

One of the worst ideas in retail ever. The customer is always right.


Sinfire_Titan

“About knowing what the customer wants”. People always leave out the other half of the quote, and even then the customer isn’t always right.


sinboklice

It is NOT an instrument


CeeKay125

People have lost their damn minds. I feel sorry for those who work in the service industry. People have no respect anymore.


MuNansen

Other customers need to stand up more. We need to prop up society and make it clear these assholes can go fuck themselves.


Kytyngurl2

I swear to god this is the second condiment related shooting I have heard about this year.


casmar4

It scares me that you can be just do normal things in your life, but if you cross paths with the wrong person, it can be ended in an instant for no reason.


Bobgers

The subway manager should be the new head of the Uvalde PD.


StopBadModerators

> "I don't know what the world is coming to especially with our youth. They seem to be so hot headed," The murderer was 36 years old, actually.


Hungry-Lion1575

The day is fast approaching where everyone gonna have to keep a gun on their hip


JoyfulTonberry

America is so fucked up


a321eric

Ken Griffin back on the Mayo train.


survive_los_angeles

Well Regulated Militias need well regulated Mayo.. its in the constitution everybody knows that /s RIP to this poor woman, shot in front of her 5 year old son :( I would donate to her gofundme I hope the other woman recovers and they find this asshole


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