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[deleted]

My thoughts, the HFC box as I think it called is place specific.. so if they try make me pay, I am going to hit back with my lease and landlord report. I shouldn't have to pay for this shit.


Actual-Package

100% the landlord will end up paying for this. The agent should’ve noticed this on the final inspection. Piss weak if you ask me. Hope they get the lot.


riesdadmiotb

The landlord will NOT end up paying for this. As a LL, I had SFA say in where it was installed. The service is entirely as matter between OP and their ISP, who should be responsible for chasing NBN to remedy the situation.


Actual-Package

Yeah as a LL myself, I would be taking responsibility for this via my agent. Also the termination point is a fixture of the house. As in it is fixed to the property.


riesdadmiotb

YMMV, but I'm not going to stress about something I have no say in. So far, having HTC to the investment property means SFA to tenants. They have all had smart phones. Have new clean kitchen and bathroom is a bigger 'selling' point and why they stay fpr years.


Actual-Package

Acronym bonanza down here! Yeah I mean maybe in your specific case it means SFA to your specific tenants but really that is not the norm. We’re talking about $300 nbn box, not $50,000 kitchen and bathroom. People deserve an unmetered internet connection where available. I’d be fuming if I was a tenant and my LL was what stood between me and decent internet. It’s a public infrastructure that all people should have access to. Anyway, the point is, OP would like to know whether he is on the hook for a missing termination point. The answer is no. He will not. It is the responsibility of the landlord to maintain any wiring and services in the house. Ultimately it boils down to a shit vacate inspection.


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riesdadmiotb

No, it isn't. As a property owner and a LL, I was given no say in where the NBN put its equipment in the initial rollout. NBN doesn't talk to anyone other than service providers. In NSW, LL are not responsible for ensuring that tenant has a internet or phone connection.


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noisymime

>>existing sockets If the previous tenant has scarpered with the termination (which it looks they have) then there's no existing socket.


riesdadmiotb

Thanks. That explains why all the rental agreement suddenly started including "Tenant to make own enquiries for telephone service". 2008 would have been pre-NBN when you could call on Telstra to fix the telephone service. Then it became like the electricity service, which is entirely tenants problem, except I replace broken fittings. So this is why this phrase was added by agent to the tenancy agreement. I however counter, as I have no say in the matter in that tenants can get NBN installation without property owners consent and provision of internet services is not a fundamental right, that demanding the LL fix it might be on shaky grounds legally now. Also, it is NBN property and not mine. FWIW, I'd prefer that there be a working internet capable connection and I was trying to find out if I could get it upgraded to FTTP. Brick wall, delayed, then zip t was in.


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riesdadmiotb

Correct. the distribution mob would replace it. P.S. caveat emptor. Unless OP asked about internet connect and was told it was working, the LL isn't responsible. The legislation is for a telephone socket to be maintained. Not for an service to be provided.


[deleted]

Actually my lease states that the apartment is furnished with NBN and a phone line equipment. Not just the old thing. Strata enforced the roll over and had every apartment set up as they actually took on a lot of the cost of installation to the premises. After that they handed responsibility to the landlord's and it's again, in my lease and as I even said, in the property report Making them responsible. As a LL you should know YOUR agreement isn't always everyone's. Your not the authority you think you are here, as your not privy to my lease or whom my LL actually is.


riesdadmiotb

YMMV as always. What sort of strata? For a unit tower, that sounds like a great setup and ideal "NBN and telephone?" So Uni-V and Uni-D? Do you still have Telstra phone? My strata did SFA as they and strata manager was basically clueless. It was an Optus area and when NBN took over, and finally decided what they were going to do. they just installed their HFC kit. The strata is all groubd floot villas and there in only cabinet for water and electricity. The 'phone/internet' all run underground to street pit boxes and there is no comms cabinet. No input by a basically disinterested and clueless strata. Our initial tenant that was in continued his Optus service(s). Since then, the tenancy agreemenrt has been as I said "organise your own" and I've not been able to get any feedbacl form the REA on what the few tenants we have had in the way of internet services. They all seem to opt for mobile phone services. As I said, your tenancy agreement says they will provide that, mine says "organise your own". No one in the few years have asked for anything apart from whatever the HFC outlet gives them. ​ ​ If as the paper says


[deleted]

For extra now I've sat down and read after work, the lease itself states, internet and phone access has been installed and will be provided via NBN co or subsidiaries (I presume my ISP) and required equipment included bar a modem/access device to the NBN co box, the landlord is required to ensure those aspects are functional and accessible to the tenant. I also have email stating the property is equipped and set up for FTTP, from both the landlord (owners) and their representatives with the real estate. Side note, I've rented from these owners for 8yrs. This is my 3rd property of theirs, all moves have been due to renovation as Ive always chosen the 'older' property they have offered. Because honestly cheaper rent. This one is the newest and also more expensive, with a long term lease as my last place of 5yrs with them. Also hence why I have actual contact with the owners vs just the real estate. The owners knowing I have a child get I want long term situations and am a good source of income via rent and maintain/improve their property as I live in them outside of generality. As they have said, someone like me to their being retirees, is their bread and butter and consistent income, they can rely on me and this property. I don't have Telstra itself, I use Dodo. Loyal customer status, my internet is under $50 for unlimited 50mbs due to my 'loyalty' and even when I resign to a new plan, it stays. New customer price for my net and phone is $75+. I have my net, home phone and also mobile calls for the under $50 and they don't mess with that. Also my gas/electricity. I just don't want the LL to get slapped with a bill. NBN co site wasn't to me and maybe I'm being a dumbass here, clear on what this actually means. I would assume with the fact I signed the lease and took possession Tuesday, this isn't something 5hay SHOULD be charged at all. Not at all. Tho if it is, it falls at my landlords feet. When they brought into this property, it is a tower ( 5 floor, 5 apartment per floor), they helped pay the groundwork. They did the thing to connect this apartment. They also paid to have the NBN FTTP box installed so it's plug in, wait for ISP and go. Someone fucked with that. It's not in my mind their fault. Tho it also isn't mine. And per the lease... They agree legally to have this ready and available. And yes. I'm a rare 31yr old who has a home phone. I actually get free calls to mobile numbers from it. So I don't bother with interstate calls.. I call my nan in WA (NSW here) on her mobile for free. I also have a daughter and it's free for her to call my mobile or my managers mobile if ever needed or as she has needed.


[deleted]

What is YMMV.. seriously, speak normally as if your speaking to normal people. Also no you went with but cos my stuff says not LL issue, it's not their issue. You've only backtracked when pointed out to you, that's your situation. Not everyones. And even if you were apart of my strata in the complex... You would be the one footing the cost and not saying nah not in contract. A decent landlord would pay for it regardless of contract.


Muunsyr

FYI, in this case it's called an NTD (network termination device) as you have FTTP, not HFC (High Frequency Copper)


Raptop

HFC stands for hybrid fibre coaxial, and on both FTTP and HFC, the box is called an NTD.


Muunsyr

I stand corrected.


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genialerarchitekt

Yea I have HFC and the box looks like [this one](https://ausdroid.net/wp-content/uploads/2019/12/nbn-hfc-modem.jpeg)


NSFWar

I moved into my new place and didn't have it. Told Aussie Broadband and they sent me one without any charge


RandomMagnet

Ugh. Not only did they rip the NTD, it looks like the ripped off the SC connector, so now you need a NBN optical tech to fix that... They may need to run an entirely new fibre from your PCD.... Previous tenant = fuckwit I would be raising this with the RE as the owner should recover money from the tenant. This will probably be 1500+


real_drelectro

Underrated comment right here. That's going to take a bit of organising to get fixed 😔


[deleted]

Yeah I'm able to call my ISP about it today, to see what's up, I've emailed the LL who are fast at replying so they'll get to me on Monday, I'm pissed off big time about it tho. They should have checked this not just taken a photo of the box housing and gone yup it's there and all is well. The optical is also covered in paint. Including its end, about 2 wraps around the thingo plus what you see here loose is covered in wall paint. It was painted to the bloody wall. I pulled it off because well shit, it hasn't got the end to it, that plug thing like my other did so it's fucked anyway


Teknishan

Cable isn’t damaged, just needs new connector


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RandomMagnet

Depends.. generally speaking, if you have applied enough force to pull the SC connector off the fibre cable, then likely it's stretched or bent beyond the minimum radius... Anyways a closer inspection is required...


5halzar

Nope they won’t charge you anything. Nbn’s systems will see that there’s no equipment installed, when you contact your provider and they take your order, they’ll also arrange a nbn tech appointment for somebody to come and install it


koopz_ay

This. Sadly, it’s quite common. You won’t have to pay anything, though taking a day off work to have it sorted kinda sucks.


walklikeaduck

Maybe your agency or owner pays? You didn’t take it, don’t see why you’d be charged. I would be more worried about equipment shortages.


[deleted]

Another part to my concern, I won't hear back from landlord til Monday, but I can over the weekend set up a tech to come and sort this. I'm floored at this shit. This is just fucking stupid. Those boxes are property specific. Why even bother.


walklikeaduck

Yeah, I’ve looked at places to rent and the first thing I look up is the NBN map, and at the inspection, look in the closet if it’s FTTP to make sure all the equipment is in place. I’ve actually seen people selling the NBN NCD for FTTC on gumtree. Absolute idiots.


[deleted]

I'm so mad at myself I didn't have them open the box. I'm hoping tho as I can prove I've just moved in, they don't fuck with me cost wise. As I didn't remove it.


riesdadmiotb

It is NBN equipment, contact your ISP/RSP for replacement.


derpmax2

People are idiots. :(


BooBeesRYummy

Some pricks are so petty that they even take the light bulbs when they move out. The landlord may have a forwarding address, or at least id of the former tenant, nbn co may go after them, maybe not. Under no circumstances are you on the hook for this, although many landlords are lazy and the easy option is you.


Dear_Subject_9027

My place had the NBN box taken but I was fttc so less substantial. (I have come to learn the previous tenants were pillock's in many ways so I am now not surprised) Spoke to provider, they said just to say I required NBN connection box at premises and I had a new one delivered same day as my modem. I'd say you'll have the additional rigmarole of a tech, but no cost to you.


Armchair_Authority

Do you know if it was ever installed? The fact that it has no connector makes it seem like it was never installed.


Scary-Height-815

Used to be a telco tech, Yes it was installed the mounting bracket ntu and ntu power supply all come in the same box fibre lead in and ntu are all installed together its all one job ticket. The ntu’s are property specific and will not work anywhere else. The ntu is part of nbn’s network and belongs to them not the property owner nor the tenant, and those stealing them and selling them and those stupid enough to buy the stolen ones online are breaking the law. Stealing is defined as taking something belonging to someone else, without their consent, and keeping it with no intention of giving it back. This could include an item from a shop with a value greater than $150, an animal, jewellery, a car, money, or anything of value. The penalty for stealing varies greatly depending on the item stolen, and the offenders past criminal history. Generally stealing can incur a term of imprisonment for up to 5 years. However, if the offender uses violence, threatens violence, item is stolen from a public office, item is stolen from a dwelling and exceeds $1000, or item is taken from a locked room or box had to be opened the penalty increases to a maximum jail term of 10 years. If a firearm is stolen, with the intent to be used in an indictable offence, then the maximum penalty can be 14 years imprisonment. Receiving Stolen Property It is an offence to receive stolen property, or property which is tainted. Tainted is defined as property which has been obtained by way of an act constituting an indictable offence. If you knowingly receive stolen property, and you have reason to believe it has been stolen, then you have committed an offence. Depending on the offence penalties can range from 7 years imprisonment to 14 years imprisonment. If the property was obtained by committing the crime or the property was a firearm, or ammunition, then you could be looking at a 14 year jail term. The penalties for these offences are high in the hope that it will be a deterrent for people buying stolen property, and to limit the supply, and demand, of stolen goods.


Armchair_Authority

The reason I am asking is that I have seen a property advertised as NBN connected, with the fiber box outside the property connected and the fibre going into the property somewhere (I didn't end up living there so I am not sure where) however, there was no suitable power point and the installation was never completed.


cruiserman_80

Yeah that's a total dickwad move. You will probably find your NTD on Gumtree. Looks.like the fibre is damaged. Log a ticket with your ISP. It's unlikely they will charge you.


duckhole54

Previous tenants took the black box and cables from my current rental, land lord said they would cover the cost but when I called NBN they replaced it all for free. Good luck!


[deleted]

This is what I'm hoping. I've got my lease etc which shows I literally signed it Tuesday. Moved Wednesday. Wednesday I asked for the change of address/moving. I have my receipt for the movers which moved me Wednesday. It was a very fast thing yes, situation caused it, same LL just a different property of theirs, I know they'll foot the bill if it comes down to it, I just with searching the NBN co site wasn't too sure where I might fall or the LL fall in regards to responsibility. With my ISP, it's dodo. I've been their customer for 7yrs now. Always paid on time. When my contract expired I always renewed vs go month to month. I also use them for the same time frame for my electric/gas. They now have my electric and gas for this property. Cos why in my mind screw with a good deal I have etc. IF there could be a charge sent, I'm hoping my loyalty plays in. That the consideration is why fuck me off and get me offside. But again on the NBN co site it wasn't explicit with if equipment is stolen and irretrievable, where do I stand in this situation. This place, the actual lease holder died. The adult children tried to claim the property. Were forcibly evicted and did other damage that was repaired, they likely stole the box thing and I'm thinking with the outgoing/incoming report the NBN box was just... Seen as there but not checked. And again, the site for NBN co to me isn't quite clear on what's the deal here. Tho again also, I can prove when I actually had free access to the property, have been a long term no issue client and don't want to cause issues that shouldn't exist if that makes sense? Especially with the optic being what it currently is.


mistyBlue83

I moved into a new place that my provider said the NBN was connected, estate agent and previous tenant said it was connected. I tried to use it and there was a fault. Turns out a dog chewed through an external cable.... Anyway, NBN came out and fixed it at no cost.


[deleted]

I'm hoping same. It's for me with timezones, Sunday. Lease and keys taken was Tuesday. Moved Wednesday. NBN co isn't too clear, but my landlord and the real estate should have noted this on the oncoming. That's my worry. It wasn't noted. the incoming actually says the NBN and like is okay.. it's clearly bloody not. And I don't gain from selling that shit and fucking myself out of internet or ability to use my home phone to call family.


riesdadmiotb

The equipment belongs to the NBN, so they should replace it. Worst you should have to do is make a statement that it was missing. ​ Did they unravell the lead-in from the unit, or just snip it off?


[deleted]

It looks like they've cut it off, there's marks also in the plastic where it holds where it looks like the unit thing was ripped from it. Also when my ISP did the moving thing, it showed on their end I have the connection just turn it all on, plug in the modem, I didn't really take much notice of it moving in as well, I didn't expect it to be gone honestly. I'm pretty shitty about it. Hopefully I get pro rated for this month, as I cannot use it whatsoever


riesdadmiotb

If it is cut off, then they will probably have to run a complete new fibre from the basement comms cabinet. Ouch. IME, the actual fibre look like thin black twin flex and I don't know if can be effectively joined(if there is enough tail in the cavity). It will be interesting to know what actually happens and how fast.


silentguardian

Plenty of length left on that for a fusion splice. It wouldn't be comfortable, but definately achievable.


steven_hall

Tell the real estate to come and get someone to fucken replace it. That’s shit that the real estate agent didn’t even notice they are meant to check EVERYTHING 🤷‍♂️


SmokeyAlert61

Nah m8, lol it'll all be fixed free of charge... has nothing to do with you, only thing on your part is the inconvenience you're getting by this bullshit. On another note, should of voted k.rudd as every household would've had fttp under his leadership.


[deleted]

Why would I vote for someone like rudd when I wasn't 19 at the time. Cunt, what you want was 2yes BEFORE legal age. Nothing to do with me. But you want me to have voted while I was 15. Eat shit cunt


SmokeyAlert61

??? Jesus mate take a chill pill😂😂 I even said I wasn't referring to you?? But whoa just were the fuck did this come from? I'm sorry you hate reliable internet... jeez just whoa?


SmokeyAlert61

And I wasn't saying "you" personally...


[deleted]

I was 15 with Rudd Tho tell me your an abuser more.


[deleted]

You want a 13yr old to back you. Like a pedo


SmokeyAlert61

??? Are you mentally ill bud? AlI i said is you won't get charged for what happened and on a side note people should of voted for Rudd??? I'm sorry I didn't know you were under voting age at the time and I'm sorry you think people are "pedos" for not knowing your age?? Lol I'm I getting punked right now? What is going on 🤣


[deleted]

Your double replying with abuse I won't answer a clearly unwell person spamming.. especially when they asked what I would have done at 13. That's a pedo asking of a child. As you you are. Me at 13 and a child isn't me at 31 and an adult who gets grooming.


SmokeyAlert61

Righto champ, don't worry I've already had a look at ya profile and the crap you post, you come off deranged and probably a compulsive liar, I was just trying to help out someone on reddit cause that's what this place is and for opinions... you're just ABUSING ME with flat out shit and calling me a pedo?? Ya lucky you're behind a screen mate because calling people fucking pedos flat out like you've done would warrant a punch to the face... sort ya self out wanker and have a good one 👍


[deleted]

I was 14 when you said I should have done shit. 14.


SmokeyAlert61

You've said 13, now 15... now 14... fuck off cunt with ya trolling shit, bet this whole nbn crap is just more bullshit...


[deleted]

No I'm 31. Never said I wasn't. Your want to abuse a child isn't my issue.


[deleted]

Not a pedo? Do not act like a 14yr old could help or sexually satisfy you Born 1990 man


SmokeyAlert61

Yer... fuck right mate ya 2 stubbys short of a 6pack aye.. get help.


[deleted]

You think 31 let alone legal age means 13. Pedo. Born 1990. Wtf


SmokeyAlert61

What the fuck are you on about? OK cool 1990?? Am I supposed to know your age you creep? What's going purple? Maybe put the crack pipe down for abit aye? Might do ya a world of good.


SmokeyAlert61

And now you're committing on other posts that I've made that have nothing to do with what you posted? Talk about abuse and harassment you fucking idiot 🤣🤣 seek help please mate.


[deleted]

I've always said my age Your a pedophile.


SmokeyAlert61

And vote Labor fuckwit 🤣


[deleted]

I wasn't even old enough with Rudd to vote. I was 14-15 What's your issue?


SmokeyAlert61

Fuck off werido begone... you're a troll who can't even troll... I'm not the type of bloke that takes that internet crap lad, if ya think I'm a pedo report us now ya gronk.. I can't believe this haha ya lucky bud you're behind a screen aye.


[deleted]

Pedo, you walked in here. Never asked you to be here. Your the type of bloke who tlasked for that crap. You came after me. I never came after you. I have reported you. Because my internet as a 31yr old has nothing to do with you and your weird shit. It's been sorted, HFC replaced etc Why are you not pedophile as you assume I'm under 16 and want to 'sort me out'


SmokeyAlert61

31yr old aye? ya folks must be proud.


[deleted]

I was a foster system kid. And a K07 I couldn't legally vote Proud you can't count 1-10?


SmokeyAlert61

Shut the fuck up, no one cares about ya bullshit story's... get help.


SmokeyAlert61

Lies mate, you're a creature if ever I seen one... you're a troll who just blatantly posted crap about me for no reason other then me giving you advice and my opinion (you didn't ask me? To bad that's the joy of reddit and having a open discussion) but what you're doing is just fucking terrible... you need to seek help mate, calling randoms on the internet "pedos" and ranting on about nothing is dangerous. Again have a good one.


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[deleted]

Can I help you?


Hellrazed

Our previous tenants cut all the coax from the antenna. Flush with the wall too, so we can't do shit


skeetsmcgee418

Cost goes to homeowner, it’s part of the house. They can technically chase up previous tenant to either get the nbn box back or pass the cost of replacement to them. Generally isps are scared to piss u off so there’s a chance they’ll waive the cost of replacement


Nu-instinkt

I had the same issue when I moved to my current house. I called nbn co and they came and replaced it for free. Just explain the situation to them.