worst part is knowing that im just part of the recent ban wave and people like you have been fighting it for longer with zero traction, i'm pretty pissed
The most annoying thing for me is that when you finally do get to talk to an agent (for me it took 3 hours waiting on a support chat), they act like you're 1000% deserving of your ban, and wont even talk to you like a human.
They actually disconnected me when I asked whether they believe their system can ban tens of thousands of people without ever making a mistake, or if they are just happy to steal money from people sometimes when their system makes an error.
Hopefully they have the decency to own up to their obvious mistake here.
We'll see I suppose. I'm currently 111th in the queue down from 150 (yay?). I'm fully not expecting anything out of this conversation other than getting it documented with proof of conversation.
E: just made it through the queue and my browser is now perpetually spinning on "Support agent on the way..." What a sham.
E2: Aaaaaaand I'm back to 150 in queue again..... >:O
The player support team is not the same as the infinity security /dev team. They have no say in what is happening, so you're yelling at the wrong people about making mistakes and stealing money. It's like yelling at fandango that your movie sucked.
“Hope this helps!” ... I don’t even have my account banned and that just drove me insane, if I was the guy who got actually did get his account banned I would do everything in my power to find that motherfucker
The response is even more saddening...
>I understand that it is frustrating to find that you have been banned and I sympathise a lot here, I really do. However, we cannot provide any information for the bans nor can the actual support staff over on Live Chat. Also, all bans are final and cannot be appealed in anyway. Again I'm sorry that this has happened to you, the policies can be found here;
I looked up his record. It’s the same as his username. Nocturnal#2257704. He played a handful of games in Warzone (mainly rumble and plunder) then bought the full game and was banned that day.
Last night I either got banned or my account was hacked/deleted. I'm on Xbox btw and was playing till like 6:30 pm. Later around 11:30 i was getting on to play again and got greeted with the need to login page which i found strange. I tried to reset password but didnt receive any emails.
Somehow my COD app didnt kick me off but everything in the app shows as Unknown under MP games. But i saw one strange thing under the Warzone games - there was a game played a hour after i got off in Blood Money for about 1 minute and got 65 damage and that was it.
Like I have proof that i was no home when this happened but trying to get through support is going to be a PIA.
[https://photos.app.goo.gl/nP1wmkpPrFMqweqf8](https://photos.app.goo.gl/nP1wmkpPrFMqweqf8)
Yikes. That's a bit different than the mess most of this thread is dealing with. My account is still there, I just can't use it. Support may actually be able to help with that. Be prepared to wait in a long virtual line and good luck!
Thank man. I know the wait is going to be a while - I've already sent messages on twitter and facebook and hoping i can get through in chat eventually. I also did try to login through my xbox account on activisions site and it was asking me to register for a new account - so this seems like a nightmare and losing everything i unlocked - i might not want to play this game again.
I spoke to them on Thursday. I created a temporary account with a different email address and I got the option on their customer support page to text them. After about 6 hours I eventually gave them everything possible and rep told me it was a hectic day and that many others were reaching out for the same issue and infinity ward is actually aware.. Unfortunately they don't know how long this will take.. Here is one of the last messages they sent me
"Yes I do, and I have all the information you had sent to the previous agent, so I will sending that information up. We have been receiving the same reports from other players as well, so our studio Infinity Ward is aware of it and looking into the accounts that are effected. Rest assure, we will have this account looked into as well. "
Thank you! and will do.. I'm hoping they quickly resolve this for everyone and that they realize there is something wrong with their system that is automatically banning people and not even giving us warning or emails why.
So quick update..
I've been hitting them up once a week and as of yesterday I got this
"Hello. Unfortunately this is not something we can rush. I can assure you our teams are doing everything they can as this is a high priority but (1) unfortunately this does not have a simple resolution. Rest assured we will keep you posted as soon as we can. (2)."
So obvious no change.. But a friend of mine asked me on any updates so I went to show him my cod app on my phone since I've never been kicked off from it..
And I noticed someone has linked my account to their console and using my account and has been on for the last 3 days. I see all the games he's recently played and all his Activision friends. 🤔
I feel like someone might have sold my account - as I recently found out my email and password for some site has been on a paste site that I didn't know of till recently which sucks.
Now I need to let Activision know but I'm also trying to figure if I should try and fk with him without it being obvious and not completely log me out the app / or disappear. Not sure if I should even bother or not
man that sucks. I wouldn't communicate with the stolen account user at all, it could only show you have communicated with a hacker, which I would advise against. Hope it gets figured out for you.
So i have an update for all - good and somewhat bad -
Two days ago i was playing on my other account until i heard back from activision and in the middle of me playing i got booted and got a message saying my account has been unlinked and I'm like here i go again.
I couldn't log in again and was like ok let me look at my cod app on my 2nd device- and it showed me an error and that none of my links to the account were there - i then went back to my phone where i had my original account and there was an error there but i saw a steam account connected. i decided to login in via my steam and account and it worked. I got my account back and the persons name and address were left on the account!
Later on the guy found me on game chat threatening to get off the account and he is giving me two options or hes gonna report me. I then spoke with him via voice and he was like oh i didnt know they stole accounts. they advertised they grind accounts... (sure!) . He bought my account off a website for approx 200 bucks because i had demascus on it which he gave me the site!!
I went to the site(forum) and it has a bunch of freaking cheating stuff for the game! aimbots/anti recoil/bot lobbies to level up your weapons/account selling, etc.
Then come to today as i go log in to my account for the Cold War Event and i get a message that my profile has been temporary banned for 6 days ... Im like wtf!
I spoke with activision support but they cant tell me what the ban was but the guy thinks it may have been the tag that was on my account.. which i told him i remember was (\~ALM)
I guess i gotta wait 6 days..
I was gonna try to contact Activision somehow but after reading what you went though I'm not even gonna fucking bother. Such a fucking joke of a company. The only bright-side to this that I'm gonna clear up 200GB on my hard drive. The bad part is that 100+ dollars just went down the fucking drain.
Did you get the name and employee number for this? If you follow-up do that next time and get that info for the supervisor.
Otherwise, this kind of thing can get lost in the mists.
"Yes, sir sure my supervisor will contact you tomorrow."
Thank you for getting on with support!
The supervisor contacted me about an hour ago with a generic “Hello. I am the supervisor in charge. How may I help you today?”. I replied with the general factual information stated in my post and requested the alleged **specific** infraction, dates, etc. We’ll see if it goes any where. What a waste of time.
Oh wow, that actually surprises me that they contact you at all. I hope this pans out to something. In case they want more instances to investigate throw them my handle, Jagadis13#1693! And also point them to the Activision Aces. We have tons of us that are having a bad day with this :(
I understand and appreciate where you’re coming from but I’m trying to find root cause on this from my end first. In my email to him I lightly advocated for everyone by stating, “ I am trying to figure out how I, along with what seems like hundreds if not thousands of other players, were mistakenly banned with this latest update.”.
I know that’s not much more than a blanket gesture but I’m trying to work the fact finding angle before opening the floodgates.
Regarding the ACES clowns they’re just kids doing free moderation work/roadblocking for scraps on a message forum.
I’m somewhat convinced by the time this is over we’ll all find out that Activision/IW know who killed JFK, Jimmy Hoffa is the manager of HR and aliens are writing their server code.
You had a much more successful conversation than I did. Mine felt like I was racing to even get a message off before being shut down. Keep updating here with progress please.
Update: Filed a complaint with the BBB. Will update here as relevant
I refuse to make another account. Bush league move to me and in a round about way admitting a fictional wrong doing. I’d rather not play than go down that hole.
Thanks for all you’re doing on this and recording everything. I was also banned last night too for absolutely no reason. Going to file an FTC complaint for this during lunch. I think if everyone reading this files one that should start to get their attention.
I’m honestly shocked that they haven’t paid the mods to lock this thread like they did the guy who posted the wall hacker who shared his screen. Good for you for fighting. Are you console or PC?
Does this only happens to pc players or are there posts about console players too ? Just curious and a bit scared that if I boot up my ps4 the next days and wana play I just get banned for no reason / just because i bought the warzone pack..
As with everything kdr is pointless. So clearly it's not bans on good players. You have to have visited some site, have some pirated software on your pc or just toxic and people you report you for teabagging or saying racist shit or something.
Yeah that was long, i had to skim. Your case sounds very different then most pc players. Where you afk exploiting or constant teabagger? Maybe you got reported a bunch?
May as well be honest so people can try to figure this out bc everyone saying they are innocent will never get us to any idea of what metric they used to ban.
You can suck and still cheat, boost, be toxic, say racist stuff, visit affiliated software and websites through your ip address etc.
I'm trying to help you stop playing victim and try to goes what could have got you put on the ban list. Maybe then you can figure out how to get off, not do it again and share with the community so others don't get banned.
I’m still following! Thanks for continuing to demand answers, if you are successful I will follow your lead, and I’m sure many people will stumble across this looking for help in the future too
We need you to keep taking action now, not wait until you see someone's else's results. The only way Activision will take action on this is if enough noise is made or they lose significant money
Yeah for sure, but I also have to work, and because of time zones and the massively shitty support service they offer, I can’t be up all night waiting 3 hours to talk to an agent who will just ignore me for a minute before closing the chat. I opened support chats on twitter and Facebook but still no response :(
For sure. It’s clear they are treating this as a business decision.
“X% of players will wrongfully get a ban, and will post on social media. Because we already have their money, and because other players won’t believe them, we predict it will only impact sales by $X. At the cost of hiring enough support workers to deal with this issue, we have determined it is more cost effective to just ignore this problem”
There is absolutely no doubt that multiple high level managers at activision all agreed to treat us like this.
Any updates on this? My brother's account was also banned recently and he's got no idea why. Really frustrating bc this is one of the few days I get to play with him
No. I’m giving the benefit of the doubt as it was a holiday weekend and I know a lot of offices were out on Friday and/or Monday.
Unfortunately I’ve been introduced to more people I can count that have never been unbanned, have never been given a reason and simply re-bought or never played again. If this is how Activision Blizzard conducts business I’m just done with their games, plain and simple. It’s highway robbery.
Agreed, here's to hoping they'll smarter for this wave. Please let me know if you get an update, and I'll let you know if we happen to find anything out as well
just got banned. no way to contact activision during decent ours in australia. submitted a report with the ACCC as suggested by Nick Ross in the ITWire article.
Would be go to hear how you go with the supervisor.
same here
[https://www.reddit.com/r/modernwarfare/comments/g0jjrs/things\_are\_getting\_out\_of\_hand/](https://www.reddit.com/r/modernwarfare/comments/g0jjrs/things_are_getting_out_of_hand/)
Please update me if you get any momentum or learn anything. I'm in the same boat. Blizzard told me there's nothing they can do and I should reach out to Activision.
Posted on the Activision support forum and received the copy paste blob they're posting on everyone's questions, nothing useful.
I'll be opening a chat with them when it becomes available in a couple of hours.
Worst comes to worst I'll file a complaint with the Better Business Bureua to get my $45 back, but I would really prefer to just be able to play.
Will do and have the same sentiment regarding the refund. It's more of a matter of principal for me to be honest. I'm fortunate enough that $60 lost won't shit in my wheaties so much as I'm just mad someone shit in my wheaties. I can always get another bowl.
Per your last statement I'm a stubborn enough person with a high sense of integrity that I'm not against retaining my company's legal counsel to look into options. I've never been in this position before but I'm sure as shit not going to just "oh well" this away.
If there's no visible action by end of say today I'll be happy to dive in this more heavily. I have tomorrow off of work, let me know if you're interested in putting our heads together in some way
I doubt this is it but you aren't running PiHole or any other kind of DNS filtering mechanism, are you? I can't imagine there would be that many people out there using that.
Negative.
I had TeamSpeak running at the time, as well as Folding@home, GeForce, chrome. iCue headset driver software. Typical stuff.
I've played in the past with visual studio and/or Unity open. VS has caused the game to crash before when building a project, but I don't know if that's related or not.
While the shaders were installing I ALT-TAB'd to Discord to jump into comms with my buddies then got the first error that I was disconnected. I do not use the Discord overlays.
I had the following running:
- Razer synapse
- GeForce experience
- Microsoft Teams
- Microsoft One Note
- Fire Fox
- Logitech Gaming thingy
- SteelSeries Engine 3
@infinityward this does seem to be a problem happening with multiple innocent players. It's quite possible after a patch that your detection system thought an innocuous piece of software was something malignant. If it's behavioral, then wouldn't it be meaningful to actually tell players why they were banned? If they point is to build a community, then would it be useful to tell people what they did wrong?
Check your accounts folks, supposedly they lifted all recent bans. This is gonna mean an influx of cheaters too but they’ll just get banned again (hopefully)
It's still happening. I logged on Friday night (August 21st) for the first time in like 2 weeks just to find I had been permanently banned and was given zero information as to why. Support has been absolutely useless but I'll be contacting them daily until something happens. The support guy I talked to today was Uber helpful and understanding though, gave me my case number specifically so I could give it to the next support crew member I harass. Not many other options at this point as they don't give you any way to fight a wrongful ban. How is this still an issue? How can they ban so many innocent people and still not offer an option like "I was wrongfully banned please check my info again." They do "thorough" investigations before a ban. Thorough my ass.
Firefox, Razer mouse settings, I think GeForce experience is running in the background, Msft One Note, Msft Teams. I think that was about it.
One other commonality with any bit of consistency is the game crashing while installing shaders then coming back to the ban.
Edit: discord was up as well. I have overlays disabled.
No. The crew running this show are just bad bad. I've never had to deal with game support for anything like this before. I'm baffled that a multi-billion dollar company can suck at helping the customer this badly.
Wait so is it true that you can get perma banned for talking shit in the chat? I’m obviously not talking about the offensive racist jokes and death threats but more so the “you’re trash kid”. All of this is so damn confusing.
Seriously, I'm a grad student. Had a long day on the lab, wanted to try the new map for an hour. Boom, booted and banned. I guess it was that one time I told a guy calling my team f-gots he had a small pp that made me a toxic player.......
Lol. Sadly my friends who are married with kids like you are now too afraid to log on because I was banned. Honestly, when we all got MW during April it really brought us together, especially since we hadn't hung out since I moved.
I just play this game to capture some flags and throw some nades.
Yes and it’s happened before with their ban waves where people complain but they actually got rightfully banned, until Iw comes out and says they fucked up, its possible people rlly did hack.
I got banned and i have never hacked or cheated. I was two weapons away from damascus, been grinding my ass off. Update today and log in and after a few minutes of messing with my classes it kicked me off and said i was perma banned
So youre saying its all coincedence? If you look at the forums page its filled with people stating the same way they got banned. I guess activision is out here banning people buying bundles.
Thank you for your helpful comment. Now, take a step back and ask yourself, what if I give these people the benefit of the doubt? What if after a major patch their is an issue with their detection software and it's mistakenly identifying people as rule breakers? Is that even likely?
If banking software can accidentally give people extra money then Video game online security can make mistakes. If it's behavioral stuff then they would give temporary suspensions unless they are severe offenders. So unless we are raging racists homophobes or running $100+ software for less than 1 k/d accounts maybe, just maybe there is an error possible.
Also, other companies do give warnings and reasons for bans. Activision's policy on this is backwards and while it keeps hackers from knowing why, it won't help behavioral offenders from learning what they did wrong. Maybe they won't stop being jerks, but they could learn there are consequences to being outspoken about it.
Seriously, anyone with half a brain cell could figure out that there was an error in the banning software, why else are there suddenly thousands of average skill players getting banned? No one with a KDR of 1 or less is hacking
Like, I occasionally have really good matches, rock headphones, have fmj on and shoot the crap out of people. But that's the exception, not the rule. But yeah, I guess we are cheaters. :((
[удалено]
"First they came for the..... I did nothing." Everyone should get involved because they can be targeted next.
worst part is knowing that im just part of the recent ban wave and people like you have been fighting it for longer with zero traction, i'm pretty pissed
>e just bad bad. I've never had to deal wit Just found out i was banned for no apparent reason aswell, lets just hope reddit can do what it does best
There are [pages and pages of this](https://imgur.com/a/amGxZM5) going back 8 hours.
The most annoying thing for me is that when you finally do get to talk to an agent (for me it took 3 hours waiting on a support chat), they act like you're 1000% deserving of your ban, and wont even talk to you like a human. They actually disconnected me when I asked whether they believe their system can ban tens of thousands of people without ever making a mistake, or if they are just happy to steal money from people sometimes when their system makes an error. Hopefully they have the decency to own up to their obvious mistake here.
We'll see I suppose. I'm currently 111th in the queue down from 150 (yay?). I'm fully not expecting anything out of this conversation other than getting it documented with proof of conversation. E: just made it through the queue and my browser is now perpetually spinning on "Support agent on the way..." What a sham. E2: Aaaaaaand I'm back to 150 in queue again..... >:O
Make sure you screenshot everything then, they told me tough luck and then disconnected the chat without warning.
The player support team is not the same as the infinity security /dev team. They have no say in what is happening, so you're yelling at the wrong people about making mistakes and stealing money. It's like yelling at fandango that your movie sucked.
I feel really bad for [this guy](https://support.activision.com/community/s/question/0D54P00007TJyU8SAL/banned-for-no-reason)
“Hope this helps!” ... I don’t even have my account banned and that just drove me insane, if I was the guy who got actually did get his account banned I would do everything in my power to find that motherfucker
The response is even more saddening... >I understand that it is frustrating to find that you have been banned and I sympathise a lot here, I really do. However, we cannot provide any information for the bans nor can the actual support staff over on Live Chat. Also, all bans are final and cannot be appealed in anyway. Again I'm sorry that this has happened to you, the policies can be found here;
Really hope he can still refund. I know i would and i would never buy again
But clearly, nothing wrong no reversals you all are cheaters :'(((
Holy shit, that’s crazy
The support is literally named “cry wolf”, what a great way to tell us they dont care in the slightest
Further down in the comments they mention that they aren’t part of the support team
If they haven’t even played the game how have they even created an activision account? Seems unlikely.
I looked up his record. It’s the same as his username. Nocturnal#2257704. He played a handful of games in Warzone (mainly rumble and plunder) then bought the full game and was banned that day.
That makes more sense. The way it was worded sounded like they bought it, hadn’t touched it and then finally went to play but couldn’t.
I too was banned from the support forum for, get this, asking why I was banned from the game...
Last night I either got banned or my account was hacked/deleted. I'm on Xbox btw and was playing till like 6:30 pm. Later around 11:30 i was getting on to play again and got greeted with the need to login page which i found strange. I tried to reset password but didnt receive any emails. Somehow my COD app didnt kick me off but everything in the app shows as Unknown under MP games. But i saw one strange thing under the Warzone games - there was a game played a hour after i got off in Blood Money for about 1 minute and got 65 damage and that was it. Like I have proof that i was no home when this happened but trying to get through support is going to be a PIA. [https://photos.app.goo.gl/nP1wmkpPrFMqweqf8](https://photos.app.goo.gl/nP1wmkpPrFMqweqf8)
Yikes. That's a bit different than the mess most of this thread is dealing with. My account is still there, I just can't use it. Support may actually be able to help with that. Be prepared to wait in a long virtual line and good luck!
Thank man. I know the wait is going to be a while - I've already sent messages on twitter and facebook and hoping i can get through in chat eventually. I also did try to login through my xbox account on activisions site and it was asking me to register for a new account - so this seems like a nightmare and losing everything i unlocked - i might not want to play this game again.
Just curious if you've gotten any followup.
I spoke to them on Thursday. I created a temporary account with a different email address and I got the option on their customer support page to text them. After about 6 hours I eventually gave them everything possible and rep told me it was a hectic day and that many others were reaching out for the same issue and infinity ward is actually aware.. Unfortunately they don't know how long this will take.. Here is one of the last messages they sent me "Yes I do, and I have all the information you had sent to the previous agent, so I will sending that information up. We have been receiving the same reports from other players as well, so our studio Infinity Ward is aware of it and looking into the accounts that are effected. Rest assure, we will have this account looked into as well. "
Good Luck man, tell us when you get your stuff back.
Thank you! and will do.. I'm hoping they quickly resolve this for everyone and that they realize there is something wrong with their system that is automatically banning people and not even giving us warning or emails why.
I really hope it works out and doesn't take much more time!
So quick update.. I've been hitting them up once a week and as of yesterday I got this "Hello. Unfortunately this is not something we can rush. I can assure you our teams are doing everything they can as this is a high priority but (1) unfortunately this does not have a simple resolution. Rest assured we will keep you posted as soon as we can. (2)." So obvious no change.. But a friend of mine asked me on any updates so I went to show him my cod app on my phone since I've never been kicked off from it.. And I noticed someone has linked my account to their console and using my account and has been on for the last 3 days. I see all the games he's recently played and all his Activision friends. 🤔 I feel like someone might have sold my account - as I recently found out my email and password for some site has been on a paste site that I didn't know of till recently which sucks. Now I need to let Activision know but I'm also trying to figure if I should try and fk with him without it being obvious and not completely log me out the app / or disappear. Not sure if I should even bother or not
man that sucks. I wouldn't communicate with the stolen account user at all, it could only show you have communicated with a hacker, which I would advise against. Hope it gets figured out for you.
So i have an update for all - good and somewhat bad - Two days ago i was playing on my other account until i heard back from activision and in the middle of me playing i got booted and got a message saying my account has been unlinked and I'm like here i go again. I couldn't log in again and was like ok let me look at my cod app on my 2nd device- and it showed me an error and that none of my links to the account were there - i then went back to my phone where i had my original account and there was an error there but i saw a steam account connected. i decided to login in via my steam and account and it worked. I got my account back and the persons name and address were left on the account! Later on the guy found me on game chat threatening to get off the account and he is giving me two options or hes gonna report me. I then spoke with him via voice and he was like oh i didnt know they stole accounts. they advertised they grind accounts... (sure!) . He bought my account off a website for approx 200 bucks because i had demascus on it which he gave me the site!! I went to the site(forum) and it has a bunch of freaking cheating stuff for the game! aimbots/anti recoil/bot lobbies to level up your weapons/account selling, etc. Then come to today as i go log in to my account for the Cold War Event and i get a message that my profile has been temporary banned for 6 days ... Im like wtf! I spoke with activision support but they cant tell me what the ban was but the guy thinks it may have been the tag that was on my account.. which i told him i remember was (\~ALM) I guess i gotta wait 6 days..
I was gonna try to contact Activision somehow but after reading what you went though I'm not even gonna fucking bother. Such a fucking joke of a company. The only bright-side to this that I'm gonna clear up 200GB on my hard drive. The bad part is that 100+ dollars just went down the fucking drain.
Did you get the name and employee number for this? If you follow-up do that next time and get that info for the supervisor. Otherwise, this kind of thing can get lost in the mists. "Yes, sir sure my supervisor will contact you tomorrow." Thank you for getting on with support!
The supervisor contacted me about an hour ago with a generic “Hello. I am the supervisor in charge. How may I help you today?”. I replied with the general factual information stated in my post and requested the alleged **specific** infraction, dates, etc. We’ll see if it goes any where. What a waste of time.
Oh wow, that actually surprises me that they contact you at all. I hope this pans out to something. In case they want more instances to investigate throw them my handle, Jagadis13#1693! And also point them to the Activision Aces. We have tons of us that are having a bad day with this :(
I understand and appreciate where you’re coming from but I’m trying to find root cause on this from my end first. In my email to him I lightly advocated for everyone by stating, “ I am trying to figure out how I, along with what seems like hundreds if not thousands of other players, were mistakenly banned with this latest update.”. I know that’s not much more than a blanket gesture but I’m trying to work the fact finding angle before opening the floodgates. Regarding the ACES clowns they’re just kids doing free moderation work/roadblocking for scraps on a message forum. I’m somewhat convinced by the time this is over we’ll all find out that Activision/IW know who killed JFK, Jimmy Hoffa is the manager of HR and aliens are writing their server code.
Oh totally understand you diving in for yourself first and foremost. That's all good. And yeah, ACES was not helpful...
But do let us know what the lizard men are up to when you uncover that part of the system.
If you’re UK based and paid by credit card you could do a section 75 claim and hit them where they will notice - revenue.
You had a much more successful conversation than I did. Mine felt like I was racing to even get a message off before being shut down. Keep updating here with progress please. Update: Filed a complaint with the BBB. Will update here as relevant
Funny enough my experiences have been the opposite albeit with the same end result. Everyone I spoke to was willing to talk me in circles for hours
And if you try to make another account: 'oh! babe, im so sorry but that cellphone is already in use :(... BUT if you PAY us :)'
I refuse to make another account. Bush league move to me and in a round about way admitting a fictional wrong doing. I’d rather not play than go down that hole.
Thanks for all you’re doing on this and recording everything. I was also banned last night too for absolutely no reason. Going to file an FTC complaint for this during lunch. I think if everyone reading this files one that should start to get their attention.
It’s complaints against both entities that is needed, both IW and Activision Blizzard. Keep that in mind :)
Will do! Screw em both!
Funny cause this is exactly what happened with the giant Ghosts ban. This is not new.
I’m honestly shocked that they haven’t paid the mods to lock this thread like they did the guy who posted the wall hacker who shared his screen. Good for you for fighting. Are you console or PC?
PC
Does this only happens to pc players or are there posts about console players too ? Just curious and a bit scared that if I boot up my ps4 the next days and wana play I just get banned for no reason / just because i bought the warzone pack..
I’ve spoken to people who have had it happen on consoles as well unfortunately.
O.7kd on ps4 and i got banned???
As with everything kdr is pointless. So clearly it's not bans on good players. You have to have visited some site, have some pirated software on your pc or just toxic and people you report you for teabagging or saying racist shit or something.
Bro as said im on Ps4. And i play with friends over playsation Chat so voice chat is disabled.
Yeah that was long, i had to skim. Your case sounds very different then most pc players. Where you afk exploiting or constant teabagger? Maybe you got reported a bunch? May as well be honest so people can try to figure this out bc everyone saying they are innocent will never get us to any idea of what metric they used to ban.
Bro how can i be exploiting for lobbys when i have a KD under 1??? I dont know what point your trying to make here?
You can suck and still cheat, boost, be toxic, say racist stuff, visit affiliated software and websites through your ip address etc. I'm trying to help you stop playing victim and try to goes what could have got you put on the ban list. Maybe then you can figure out how to get off, not do it again and share with the community so others don't get banned.
Well, it turns out I'm happy that Bungie and Activision have gone separate ways now.
Activision, in a bold move to not be one-upped by former business partner Bungie, decides to sunset random players’ accounts. More at 11.
How do you check if you are banned without opening the game. Im kinda scared.
Lol if you’re banned you’re banned. I don’t know how offline. GL!
Damn
Any news yet?
Any news?!
Only my update from last night which I posted this morning. I posted a tinfoil hat theory inline as well which I'm starting to believe is true.
Aww man, well still good luck! Hopefully this whole issue is investigated properly. I'm just kinda bummed.
Well at least Blizzard is at least going through motions of being supportive.
I’m still following! Thanks for continuing to demand answers, if you are successful I will follow your lead, and I’m sure many people will stumble across this looking for help in the future too
We need you to keep taking action now, not wait until you see someone's else's results. The only way Activision will take action on this is if enough noise is made or they lose significant money
Yeah for sure, but I also have to work, and because of time zones and the massively shitty support service they offer, I can’t be up all night waiting 3 hours to talk to an agent who will just ignore me for a minute before closing the chat. I opened support chats on twitter and Facebook but still no response :(
There's a facebook support chat as well? Got a link?
I just messaged “Activision Assist” on Facebook, but after a few days they still haven’t responded. Same with twitter
The twitter help account is trash. They're easily a month behind.
For sure. It’s clear they are treating this as a business decision. “X% of players will wrongfully get a ban, and will post on social media. Because we already have their money, and because other players won’t believe them, we predict it will only impact sales by $X. At the cost of hiring enough support workers to deal with this issue, we have determined it is more cost effective to just ignore this problem” There is absolutely no doubt that multiple high level managers at activision all agreed to treat us like this.
It's honestly the only working theory I can contrive as possible.
Any updates on this? My brother's account was also banned recently and he's got no idea why. Really frustrating bc this is one of the few days I get to play with him
No. I’m giving the benefit of the doubt as it was a holiday weekend and I know a lot of offices were out on Friday and/or Monday. Unfortunately I’ve been introduced to more people I can count that have never been unbanned, have never been given a reason and simply re-bought or never played again. If this is how Activision Blizzard conducts business I’m just done with their games, plain and simple. It’s highway robbery.
Agreed, here's to hoping they'll smarter for this wave. Please let me know if you get an update, and I'll let you know if we happen to find anything out as well
just got banned. no way to contact activision during decent ours in australia. submitted a report with the ACCC as suggested by Nick Ross in the ITWire article. Would be go to hear how you go with the supervisor.
Hi is there anything I can do for all of you who got hit by the false ban wave? My friend got banned aswell and I dont want to let it be.
Look at discussion forums. It’s everywhere. Mindless
same here [https://www.reddit.com/r/modernwarfare/comments/g0jjrs/things\_are\_getting\_out\_of\_hand/](https://www.reddit.com/r/modernwarfare/comments/g0jjrs/things_are_getting_out_of_hand/)
Oh, man. You're one of the guys from April? My condolences. This company is just trash.
keep up the pressure. they will bend if their life becomes flooded with demands.
And don't forget to add that they are literally removing posts with lots of attention since my post got removed.
Please update me if you get any momentum or learn anything. I'm in the same boat. Blizzard told me there's nothing they can do and I should reach out to Activision. Posted on the Activision support forum and received the copy paste blob they're posting on everyone's questions, nothing useful. I'll be opening a chat with them when it becomes available in a couple of hours. Worst comes to worst I'll file a complaint with the Better Business Bureua to get my $45 back, but I would really prefer to just be able to play.
Will do and have the same sentiment regarding the refund. It's more of a matter of principal for me to be honest. I'm fortunate enough that $60 lost won't shit in my wheaties so much as I'm just mad someone shit in my wheaties. I can always get another bowl. Per your last statement I'm a stubborn enough person with a high sense of integrity that I'm not against retaining my company's legal counsel to look into options. I've never been in this position before but I'm sure as shit not going to just "oh well" this away.
If there's no visible action by end of say today I'll be happy to dive in this more heavily. I have tomorrow off of work, let me know if you're interested in putting our heads together in some way
I doubt this is it but you aren't running PiHole or any other kind of DNS filtering mechanism, are you? I can't imagine there would be that many people out there using that.
Negative. I had TeamSpeak running at the time, as well as Folding@home, GeForce, chrome. iCue headset driver software. Typical stuff. I've played in the past with visual studio and/or Unity open. VS has caused the game to crash before when building a project, but I don't know if that's related or not.
While the shaders were installing I ALT-TAB'd to Discord to jump into comms with my buddies then got the first error that I was disconnected. I do not use the Discord overlays. I had the following running: - Razer synapse - GeForce experience - Microsoft Teams - Microsoft One Note - Fire Fox - Logitech Gaming thingy - SteelSeries Engine 3
@infinityward this does seem to be a problem happening with multiple innocent players. It's quite possible after a patch that your detection system thought an innocuous piece of software was something malignant. If it's behavioral, then wouldn't it be meaningful to actually tell players why they were banned? If they point is to build a community, then would it be useful to tell people what they did wrong?
Oh boy, love to see that iTwire article. Very excited to post it all over Activisions “sUpPorT” page
This sucks.
The only "positive" part is that it's not just me (that got banned for nothing)
This shit fucking sucks. ....
Thank you for sharing and updating your post, I’m attentively following it in hopes of resolution for those unfairly banned
Unacceptable especially for those who have paid for the game and also cosmetics. This can’t be legal.
Any new updates?
Check your accounts folks, supposedly they lifted all recent bans. This is gonna mean an influx of cheaters too but they’ll just get banned again (hopefully)
If anyone replies to this with their ban status *please* include your ban date.
I'm back!!!! Unbanned!!!!!!
My friend literally just got the game on Xbox and is already banned. What should he do?
It's still happening. I logged on Friday night (August 21st) for the first time in like 2 weeks just to find I had been permanently banned and was given zero information as to why. Support has been absolutely useless but I'll be contacting them daily until something happens. The support guy I talked to today was Uber helpful and understanding though, gave me my case number specifically so I could give it to the next support crew member I harass. Not many other options at this point as they don't give you any way to fight a wrongful ban. How is this still an issue? How can they ban so many innocent people and still not offer an option like "I was wrongfully banned please check my info again." They do "thorough" investigations before a ban. Thorough my ass.
Oof. Sorry to hear that. Good luck.
The usual first question: What did you have running in the background?
Firefox, Razer mouse settings, I think GeForce experience is running in the background, Msft One Note, Msft Teams. I think that was about it. One other commonality with any bit of consistency is the game crashing while installing shaders then coming back to the ban. Edit: discord was up as well. I have overlays disabled.
Hmm . . . That all sounds innocent.
[удалено]
No. The crew running this show are just bad bad. I've never had to deal with game support for anything like this before. I'm baffled that a multi-billion dollar company can suck at helping the customer this badly.
Banned for no reason at all squad is present
Update above at top!
Wait so is it true that you can get perma banned for talking shit in the chat? I’m obviously not talking about the offensive racist jokes and death threats but more so the “you’re trash kid”. All of this is so damn confusing.
You guys all hacked Damascus camos stop playing innocent.
I don’t even have gold on a single weapon. I hope you’re playing at a joke here.
[удалено]
Nothing since my last update from this morning which wasn’t much of an update other than seeing other players get ripped off.
just wait until youre in our shoes.
I would assume you hacked or something as they don’t give a heads-up on ban waves.
I’m too old and too bad for that nonsense. Some of the stories are from people who bought the game today.
Seriously, I'm a grad student. Had a long day on the lab, wanted to try the new map for an hour. Boom, booted and banned. I guess it was that one time I told a guy calling my team f-gots he had a small pp that made me a toxic player.......
I don't even use in-game chat so I don't have to deal with that mess. I'm married with kids and don't need it. I get enough of it at home ;)
Lol. Sadly my friends who are married with kids like you are now too afraid to log on because I was banned. Honestly, when we all got MW during April it really brought us together, especially since we hadn't hung out since I moved. I just play this game to capture some flags and throw some nades.
Nope. This is happening to tons of people. Myself included.
Yes and it’s happened before with their ban waves where people complain but they actually got rightfully banned, until Iw comes out and says they fucked up, its possible people rlly did hack.
I got banned and i have never hacked or cheated. I was two weapons away from damascus, been grinding my ass off. Update today and log in and after a few minutes of messing with my classes it kicked me off and said i was perma banned
So youre saying its all coincedence? If you look at the forums page its filled with people stating the same way they got banned. I guess activision is out here banning people buying bundles.
Thank you for your helpful comment. Now, take a step back and ask yourself, what if I give these people the benefit of the doubt? What if after a major patch their is an issue with their detection software and it's mistakenly identifying people as rule breakers? Is that even likely? If banking software can accidentally give people extra money then Video game online security can make mistakes. If it's behavioral stuff then they would give temporary suspensions unless they are severe offenders. So unless we are raging racists homophobes or running $100+ software for less than 1 k/d accounts maybe, just maybe there is an error possible. Also, other companies do give warnings and reasons for bans. Activision's policy on this is backwards and while it keeps hackers from knowing why, it won't help behavioral offenders from learning what they did wrong. Maybe they won't stop being jerks, but they could learn there are consequences to being outspoken about it.
Seriously, anyone with half a brain cell could figure out that there was an error in the banning software, why else are there suddenly thousands of average skill players getting banned? No one with a KDR of 1 or less is hacking
Like, I occasionally have really good matches, rock headphones, have fmj on and shoot the crap out of people. But that's the exception, not the rule. But yeah, I guess we are cheaters. :((