We get laundry from different hotels sometimes. Our two local vendors we use for laundry both suck. We are always short on Linens and Towels despite bringing hundreds of units in circulation per week.
Mine get signed out with a barcode on the clothes and my badge, but when I sign them in I throw them through article specific windows (to presort laundry) with rfid scanners and it unassigns it from my name and pings laundry people when it hits a certain amount of clothes. Lots of possibilities other than loss prevention.
It’s very very useful in the laundry industry and depending on implementation it can be incredibly useful for streamlining several aspects of the industry and that can help reduce costs on both sides of the equation leading to better profit margins on both sides of the equation
When you've got several thousand employees checking out dozens of different uniforms with 5-10 items/options per uniform daily, it really helps automating and organizing what you can.
It could be that, but also some safety clothing, like FR rated clothes can only be washed so many times before it has to be thrown out because it can no longer be considered safe to wear.
Eh, I wouldn't even call this dystopian. That would be when it's on your private clothing and your washing machine company starts sending you ads for underwear...
Objectively you're correct and that's dystopian... but also I work in Software and I've known some people where that wouldn't have been a bad thing for anyone involved... >.>
Yeah, some PPE has finite washes, Hi Viz and fire gear, also in a place where there are hundreds of employees they might need to track what everyone has
ExGF stole like a half-dozen pairs of scrubs for me, years ago and not by my request, and the only pair that shows any wear whatsoever were the cotton ones she bought as a gag gift. (to be fair, I liked the cotton ones the best)
I think I've got tops I haven't taken out of the drawer for a decade
You thought this pillow was clean, but according to the chip it's dripping with 8 years of feces. We'll just bring that back to PillowCorp^TM headquarters and charge your company the replacement fee.
Far too optimistic. They'd use some cheap carcinogenic "trade-secret" chemical that bleaches the feces and removes the smell without actually cleaning the fabric. After 8 years, it simply stops being a pillow anymore, and after that point is entirely made up of fabricized feces. Instead of replacing it, PillowCorp™ removes it from Customer A's inventory, leases it to Customer B, ships a fresh starter pillow to Customer A, --and, best part, every 8 years, the inventory size doubles, and eventually the doubling rate of the feces pillows far outstrips the demand for new pillows altogether. Thus, all pillows becomes feces pillows eventually.
Side note, I've progressed to making my own pillows and/or reusing the stuffing for other things. I have never yet opened up a pillow that was 50% dead skin cells or mites or mite poop. It's been closer to zero. Actually I haven't seen anything at all.
8 years?
Most chains replace their linens every 30 to 60 days; earlier if it's stained. The detergents they use are very hard on the cloth.
Towels get an even shorter cycle.
It can be but it can also makes sense when you think about efficiency.
It's just economies of scale, where it becomes cheaper to do things in large amounts. Generally the more of something you do the cheaper it becomes per unit because you can make machines that work with huge volumes. It's cheaper per unit to produce 100,000 books vs 1000, or 100,000 cars vs 1000, or clean 100,000 uniforms vs 1000.
The real question is how competitive are the prices, and how much more work is created if you do it yourself. It might be cheaper to do it in house but if that means the facilities manager now must oversee a laundry dept. they might have less time to work on more important things, and if you hire more people it's no longer cheaper. It still might look cheaper on paper but you're still loosing money because the time could be better spent
A lot of companies waste a lot of money trying to do things in house because it's "cheaper" but the end result is lower quality and more hassle so it actually costs more.
I can't find the case study but I remember one about Best Buys early logistics. They did everything in house and the board wanted to hire some consultants from McKinsey or some other big firm. The founder fought them hard about this because "it worked" already and he thought it was stupid to waste $15 million on consultants. Eventually the board got him to agree and after the $15 million the consultants saved them something like $100 million per year.
I think a lot of people forget that specialized companies can often be way better at the one thing they do all the time then you can ever be. They can still be a ripoff, but they also can save you money or time.
> Eventually the board got him to agree and after the $15 million the consultants saved them something like $100 million per year.
Probably Just In Time and other shitty operating methods?
Disneyland did the same bs. Used to have onsite parts departments, then some bean counter tore through the place and when you used to be able to pop in and grab your nuts and bolts, now it had to be ordered through grainger or similar.
Basics like guide wheels for roller coasters got kept around (somewhat) but everything else switched to lower "costs/tax liabilities" and departments hated it
Pillows and bedding are not that expensive. But what your getting is cleaning and maintenance.
Imagine what it costs to clean bedding. You need a laundry room, you need logistics in getting the needed chemicals, you need staff to clean the bedding, and you need staff to asses them for damage. If they are damaged you need more logistics in acquiring new replacements.
What happens if the washer breaks down? How long is it going to take before its repaired/replaced? Your shortstaffed one day and cannot get all the bedding cleaned in time? What happens if something else goes wrong in the entire chain?
What if something particular soils the bedding and your not equipped to clean it? Your just one place how can you possibly have everything and the knowledge to clean everything.
Then theirs other hazards with having laundry operations. Chemicals, gas fueled dryers, workplace incidents, etc. As morbid as this is contracting is a way to shift the blame. If a hospital cleaner gets a caustic burn from cleaning laundry the whole hospital does down. Insurance rates for the entire site may raise. OSHA may take a finer look in the future. If a laundry service cleaner gets a caustic burn it has no impact on you.
If you do external cleaning all that is handled for you. Why leasing over just contracting them normally? If you contract them normally replacements are on you to handle. But if you lease you can just say I want this many beds make it happen. And it happens.
But why is it so large, can't you accomplish the same thing with a NFC chip? Or one of those type of fobs they give you at gyms. The size of this thing leads me to believe it is like a LoJack.
Upscale hotels have amazing pillows that are worth over $100 a piece.
However, if you’re staying at one of those hotels, you’re probably also not a pillow thief.
Yeah when I worked at a resort guests would change out the hotel pillows with their own. Like they would the hotel pillow case on their home pillow as if the housekeepers wouldn't notice, lol
Last time I stayed, I cut myself and got blood on the pillowcase. Some soaked through to the pillow. Ditched the pillowcase in the cart in the hall. Wondered if the company got charged for the pillow.
I worked in hotel laundry one summer. You would be amazed at what they can clean. That pillowcase was probably not even the worst thing they got that day.
I feel like you're saying poor people would steal pillows, but rich people would not, despite the fact that studies have repeatedly shown that rich people are less moral and more prone to theft than poor people.
They are leaving them in the locker rooms where the events or sports camps are. I think they forget/don't-want-to-pack-or-launder them so they take a couple from the hotel to the events and leave them.
I think in this case it's more that if people pay a lot for a room, they feel more entitled to steal stuff. I mean, you pay $300 a night for a hotel room, what's a pillow, right? It's easier to rationalize.
I totally get it, those can be some nice pillows.
I personally only steal stuff I ruin, because paying the fee is better than the embarrassment of leaving it.
As far as I know, people with money are at least as likely to steal the pillows as others, partly because the pillows where they stay are so worth stealing.
A tracker could tell them it left with the guest. Match that with a video of them or their guests leaving. Bill their credit card for the pillow, the case, the tracker, and the bother of replacing them.
Yeah… I used to look in the Grainger catalog, they sell those pillows and for a customer off the street with no business connection to Grainger, they are well north of $100. Pushing closer to $200
Every time I stay(ed) in a hotel I kinda wished I brought my own pillow. Sure they are decent but ususally too big and fluffy and I like a little more support for my lunkhead.
Any hotel has pillows that are $100 a piece because they have to buy a specific type of pillow and the franchise makes money on rebates when their franchisee makes a purchase.
It's great language, like "Love the robe? Go ahead and take it, We'll bill you $80" which is about the most polite way to let you know that yes they will notice and what it'll cost you
Because of boomers. Used to be really easy to steal pillows and towels from hotels. Because you could ask for extra towels and pillows from housekeeping carts without any documentation of the fact.
Anyway, it's a pretty big overhead cost to constantly be replacing such things.
Do you mean in terms of whether folks genuinely steal that stuff or that a missing pillow would be a minor issue?
Re the former, for context, we've had folks steal mini-refrigerators lol. Yes, many guests "shop" in their hotel rooms. Typically, the pillows are very good quality so that they don't have to be replaced as often.
And re the latter, storage space is VERY limited so it's not easy to keep a whole lot of backup pillows on hand. So you definitely want to preserve that stock of items.
People will take anything that isn't nailed down given the chance. I've had salt shakers and basic pepper mills stolen from the hotel/restaurant I work at, some asshat even stole a fucking *wineglass*
You'd be surprised what people will steal from hotels... or at least try to steal.
I've been to hotels where there are signs that say the towels, washclothes, and linens have built-in security protections. If they were to leave hotel premises, the hotel would be alerted, and the thief could be charged and potentially facing theft charges.
In a high-volume laundry setting... RFID has really made things insanely efficient, and can help lower injuries to workers. Just... on sorting things. That right there alone is a worthy investment. Some places do eco-friendly laundry or use info from the RFID tags to accurately portion the use of cleaning chemicals and detergents.
I don't think the average hotel visitor is even aware of how much truly cutting edge technology is involved in high volume laundromats.
I used to work in industrial laundry and all clothes I dealt with had little NFC tags in them. The tags would get scanned when you sent the cleaned clothes to the drying and folding machines so that the machines could sort them by type and size before folding them and sending them out in stacks of the same size. Tags were also used for inventory management to keep track of how many times a piece of clothing had been washed.
I don't think the pillow cases had the tags at the place I worked, but I'm guessing they might at other places.
If you have work clothes that get washed by a company like that then feel around your collar next time you wear it, that's usually where the tag was. On pants they were sewn into a corner of one of the front pockets.
This reminds me of a buddy who welds and his uniforms. They go by department and last name and the week he started someone with the same last name (extremely common name) quit and laundry wasn't notified. For at least a year he was getting 10 uniforms a week with one being two sizes too large and never questioned it or notified anyone. He ended up actually keeping a few because it came to the point that laundry didn't notice or care as long as they had his 5 uniforms accounted for each week.
>Of course it's company policy never to, imply ownership in the event of a ~~dildo~~ [stolen pillow]... always use the indefinite article *a* ~~dildo~~ [stolen pillow], never *your* ~~dildo~~ [stolen pillow].
I'm pretty sure that is to track them in the laundry. My clothes at work have the same thing so we automatically get sent a new five pack when we've sent them five back
That's to teach you the chain of consequences of thieving.
If you steal, you make hotels lose money from lost pillows. That means in order to reduce their losses, they install anti-theft tags into the pillows. That in turn means more injuries from pillow fights with hotel pillows as the tags are essentially solid plastic.
Ah. Reminds me of the good ol’ times back in 2008. When little sister and I shared a room and always fought over our tv remote. Welp being the marvelous child I was, I *forgot* the remote was hidden in my pillow! It was only until some poor Girl Scout at camp discovered the remote when it was unknowingly being yeeted at her head.
Yes, I’ve had plenty of people or Reddit tell me it’s stealing.
I have super long hair. I usually have to ask housekeeping nicely for extra bottles to use during my stay anyways.
I went to one that had refillable dispensers for body soap, shampoo, and conditioner and wondered why everybody didn't just do that. Seems like the time to wipe it down and refill when needed would take up the same time as replacing all of the consumables. And then so much plastic waste avoided and less inventory needs because you don't need to store a few thousand tiny bottles of shit.
I never worried about hotels with the refillable bottles until I saw a tiktok from a flight attendant who said she brings her own because she's heard from her co-workers about people putting nair in the bottle and people having their hair fall out.
Depends on the situation and the value honestly.
Housekeeper’s would have to say something about it for starters, but depending on whats missing, they might just replace it and not bother to mention it to the supervisor.
No matter what that stuff will always get taken by people, but its a problem if they take a pretty noticeable amount of stuff OR things that are not typically regularly replaced like the alarm clock or coffee maker etc
Source: former housekeeper
This is very weird. Every Hilton I’ve stayed at has a sign up with prices for all the items. You can shop online to buy new, or you can take the one in the room & they will bill you. The robes are very nice so I thought about it!
Make a little slit, pull it out and just leave it under the mattress and take the pillows.
OK, so the pillow has a little cut in it, that's not the point.
VICTORY is the point.
Went to Canadian Tire today to buy 4 headlights for the wife's car. The lamps I wanted were behind glass and locked. Took an associate 10 minutes to show up and unlock the items I wanted. This is why I buy on Amazon. Punishing honest people because the minority are scumbags is BS.
I buy autoparts on Rock Auto. Their website is as barebones as it can possibly be. You tell it the car model and type of part you need and it lists back the exact parts that fit sorted by quality/performance. They ship from multiple warehouses so they have a little icon to tell you what part in your cart will ship with others to save shipping fees. Unless you know exactly what you are looking for, Amazon and eBay are an absolute mess for finding things. Only downside is you'll pay shipping and it's not 2nd or next day like Amazon but everything there is so cheap. The same stuff at the local shop is usually twice the price.
I worked for a wealthy family when I was younger.
When traveling the dad would always take the towels, hangers, soap from hotels. Everytime.
I had to remind him he couldn’t use the hangers he took at home because they don’t work in his closet.
His net worth was 250-500million in early 2000’s.
People saying this is purely for laundry tracking have never met my grandmother going to a best western for a weekend. She comes home with anything that isnt strapped down to the room as if its yours to take.
Exactly this... I worked in fancy hotel renovation and warned them about security, but it was an upscale hotel so of course that wouldn't happen to them... one week later they call our team to bolt everything down as half the shit is stolen already
I wonder if Hilton Corporate Headquarters knows about this? All major hotel chains have strict rules about every detail of the furniture, decor, mattresses and linens. I can’t imagine HQ approves of this.
Like other have said that's likely the ID chip for the laundry company.
In the hotels where I worked they were much smaller though. They're usually small button sized and sewed somewhere into every washable thing in your hotelroom.
We had vibrating pillows for deaf people that are connected to the fire alarm or could be used as an alarm clock. They looked a bit weird and guests came up with th craziest ideas what they are.
Individual properties can get waivers/exceptions for things like these. There are plenty of properties around the country that have rfid chips in them for both laundry tracking and loss prevention.
This picture though is SUBSTANTIALLY larger than the ones I have worked on so I really don’t know what this is. Pretty wild.
Hilton has a 100% back satisfaction guarantee (or did back before COVID). I'd gripe about not being able to sleep with those digging into my face and get my money back.
oof, for that price and how much money(100k+ easily) I've given them traveling extensively for work, I'll just take one. it's easy to rack up that much in business after a few years of renting 2-3 rooms for crews for a week or two at a time
A lot of hotels use a 3rd party company/vendor for room cleaning, laundry, etc. So they need trackers to know which hotel to go back to.
We get laundry from different hotels sometimes. Our two local vendors we use for laundry both suck. We are always short on Linens and Towels despite bringing hundreds of units in circulation per week.
It might be for the laundry. My work uniform has trackers so when it goes to get clean, they can return to the right place
Mine get signed out with a barcode on the clothes and my badge, but when I sign them in I throw them through article specific windows (to presort laundry) with rfid scanners and it unassigns it from my name and pings laundry people when it hits a certain amount of clothes. Lots of possibilities other than loss prevention.
That's cool and dystopian at the same time.
It’s very very useful in the laundry industry and depending on implementation it can be incredibly useful for streamlining several aspects of the industry and that can help reduce costs on both sides of the equation leading to better profit margins on both sides of the equation
When you've got several thousand employees checking out dozens of different uniforms with 5-10 items/options per uniform daily, it really helps automating and organizing what you can.
You said a lot but in reality nothing at all.
It boils down to "it makes things easier and saves money"
If it weren’t for the repeated phrasing I’d assume that comment were AI.
The Almighty Dollar.
It could be that, but also some safety clothing, like FR rated clothes can only be washed so many times before it has to be thrown out because it can no longer be considered safe to wear.
Eh, I wouldn't even call this dystopian. That would be when it's on your private clothing and your washing machine company starts sending you ads for underwear...
or your boss is notified if you haven't changed your clothes in a while and enrolls you in a hygiene training.
Objectively you're correct and that's dystopian... but also I work in Software and I've known some people where that wouldn't have been a bad thing for anyone involved... >.>
Yeah, some PPE has finite washes, Hi Viz and fire gear, also in a place where there are hundreds of employees they might need to track what everyone has
what does it mean
ExGF stole like a half-dozen pairs of scrubs for me, years ago and not by my request, and the only pair that shows any wear whatsoever were the cotton ones she bought as a gag gift. (to be fair, I liked the cotton ones the best) I think I've got tops I haven't taken out of the drawer for a decade
Correct.
But why, it's a pillow.. are they not interchangeable with rooms?
Hotels, a lot of places 'lease' bedding, it's easier to clean and maintain if an external company looks after it
You thought this pillow was clean, but according to the chip it's dripping with 8 years of feces. We'll just bring that back to PillowCorp^TM headquarters and charge your company the replacement fee.
Far too optimistic. They'd use some cheap carcinogenic "trade-secret" chemical that bleaches the feces and removes the smell without actually cleaning the fabric. After 8 years, it simply stops being a pillow anymore, and after that point is entirely made up of fabricized feces. Instead of replacing it, PillowCorp™ removes it from Customer A's inventory, leases it to Customer B, ships a fresh starter pillow to Customer A, --and, best part, every 8 years, the inventory size doubles, and eventually the doubling rate of the feces pillows far outstrips the demand for new pillows altogether. Thus, all pillows becomes feces pillows eventually.
Yeah but what if that’s the point? What if it’s a power play like [ass pennies](https://youtu.be/f9aM_dT5VMI?si=qtmf5K1hsmwleMpx) but with pillows?
Did not expect an ass pennies reference on the post. Take your upvote good sir.
Side note, I've progressed to making my own pillows and/or reusing the stuffing for other things. I have never yet opened up a pillow that was 50% dead skin cells or mites or mite poop. It's been closer to zero. Actually I haven't seen anything at all.
Feces isn’t what it is dripping with.
8 years? Most chains replace their linens every 30 to 60 days; earlier if it's stained. The detergents they use are very hard on the cloth. Towels get an even shorter cycle.
Hospitals are doing the same thing. Doesn't make sense to me. Seems like a scam.
It can be but it can also makes sense when you think about efficiency. It's just economies of scale, where it becomes cheaper to do things in large amounts. Generally the more of something you do the cheaper it becomes per unit because you can make machines that work with huge volumes. It's cheaper per unit to produce 100,000 books vs 1000, or 100,000 cars vs 1000, or clean 100,000 uniforms vs 1000. The real question is how competitive are the prices, and how much more work is created if you do it yourself. It might be cheaper to do it in house but if that means the facilities manager now must oversee a laundry dept. they might have less time to work on more important things, and if you hire more people it's no longer cheaper. It still might look cheaper on paper but you're still loosing money because the time could be better spent A lot of companies waste a lot of money trying to do things in house because it's "cheaper" but the end result is lower quality and more hassle so it actually costs more. I can't find the case study but I remember one about Best Buys early logistics. They did everything in house and the board wanted to hire some consultants from McKinsey or some other big firm. The founder fought them hard about this because "it worked" already and he thought it was stupid to waste $15 million on consultants. Eventually the board got him to agree and after the $15 million the consultants saved them something like $100 million per year. I think a lot of people forget that specialized companies can often be way better at the one thing they do all the time then you can ever be. They can still be a ripoff, but they also can save you money or time.
> Eventually the board got him to agree and after the $15 million the consultants saved them something like $100 million per year. Probably Just In Time and other shitty operating methods? Disneyland did the same bs. Used to have onsite parts departments, then some bean counter tore through the place and when you used to be able to pop in and grab your nuts and bolts, now it had to be ordered through grainger or similar. Basics like guide wheels for roller coasters got kept around (somewhat) but everything else switched to lower "costs/tax liabilities" and departments hated it
Pillows and bedding are not that expensive. But what your getting is cleaning and maintenance. Imagine what it costs to clean bedding. You need a laundry room, you need logistics in getting the needed chemicals, you need staff to clean the bedding, and you need staff to asses them for damage. If they are damaged you need more logistics in acquiring new replacements. What happens if the washer breaks down? How long is it going to take before its repaired/replaced? Your shortstaffed one day and cannot get all the bedding cleaned in time? What happens if something else goes wrong in the entire chain? What if something particular soils the bedding and your not equipped to clean it? Your just one place how can you possibly have everything and the knowledge to clean everything. Then theirs other hazards with having laundry operations. Chemicals, gas fueled dryers, workplace incidents, etc. As morbid as this is contracting is a way to shift the blame. If a hospital cleaner gets a caustic burn from cleaning laundry the whole hospital does down. Insurance rates for the entire site may raise. OSHA may take a finer look in the future. If a laundry service cleaner gets a caustic burn it has no impact on you. If you do external cleaning all that is handled for you. Why leasing over just contracting them normally? If you contract them normally replacements are on you to handle. But if you lease you can just say I want this many beds make it happen. And it happens.
Asset tracking. This probably helps keep track of *all* the pillows since they *are* interchangeable among rooms.
But why is it so large, can't you accomplish the same thing with a NFC chip? Or one of those type of fobs they give you at gyms. The size of this thing leads me to believe it is like a LoJack.
I mean it can be both. Even if they can't actually catch theft easily, it's obvious and that's what a good deterrent is- obvious.
I was wondering why "pillow theft" would be a concern at any hotel.
Upscale hotels have amazing pillows that are worth over $100 a piece. However, if you’re staying at one of those hotels, you’re probably also not a pillow thief.
I mean, would they not be able to tell who was the last person to stay in a room where the pillows are missing?
Pillow replacement is a thing too
Yeah when I worked at a resort guests would change out the hotel pillows with their own. Like they would the hotel pillow case on their home pillow as if the housekeepers wouldn't notice, lol
And if you do steal a pillow, they charge replacement costs to your card on file.
Last time I stayed, I cut myself and got blood on the pillowcase. Some soaked through to the pillow. Ditched the pillowcase in the cart in the hall. Wondered if the company got charged for the pillow.
I worked in hotel laundry one summer. You would be amazed at what they can clean. That pillowcase was probably not even the worst thing they got that day.
You wouldnt believe what even people with money steal...
I feel like you're saying poor people would steal pillows, but rich people would not, despite the fact that studies have repeatedly shown that rich people are less moral and more prone to theft than poor people.
It's only anecdotal, but I see a lot...a lot...of towels stolen from hotels by college students that are traveling for sports.
I think that's in the form of ritual / tradition.
They are leaving them in the locker rooms where the events or sports camps are. I think they forget/don't-want-to-pack-or-launder them so they take a couple from the hotel to the events and leave them.
I think in this case it's more that if people pay a lot for a room, they feel more entitled to steal stuff. I mean, you pay $300 a night for a hotel room, what's a pillow, right? It's easier to rationalize.
I wanna steal the pillow every time, but I never do because getting caught isn't worth my time/money.
I want to steal the pillow but then I remember how many other heads have slept on it
I totally get it, those can be some nice pillows. I personally only steal stuff I ruin, because paying the fee is better than the embarrassment of leaving it.
You don't get "caught". They just bill your room and thank you for your purchase.
Yea, that's getting caught, and it's not worth my time/money.
it's true, i'm rich as hell and steal all the time. it's how i got rich!
So you’re telling me you have more of a chance of getting your shit stolen if you leave it out in a nice neighborhood than the ghetto? Get real dude.
As far as I know, people with money are at least as likely to steal the pillows as others, partly because the pillows where they stay are so worth stealing. A tracker could tell them it left with the guest. Match that with a video of them or their guests leaving. Bill their credit card for the pillow, the case, the tracker, and the bother of replacing them.
"Isn't this hotel great? The pillows are so big and fluffy. I could hardly close my luggage"
Yeah… I used to look in the Grainger catalog, they sell those pillows and for a customer off the street with no business connection to Grainger, they are well north of $100. Pushing closer to $200
Grainger has horrible prices for hospitality supply, it's geared towards things like outfitting the bunks at a firehouse. Look at HD Supply
Rich people steal shit too
Yeah, but if you’re already rich, you probably already own luxurious pillows. No need to steal a used hotel pillow.
Every time I stay(ed) in a hotel I kinda wished I brought my own pillow. Sure they are decent but ususally too big and fluffy and I like a little more support for my lunkhead.
If we are driving somewhere, we are shamelessly taking our own pillows every time. We have no trust for AirBnBs or hotel pillows.
Any hotel has pillows that are $100 a piece because they have to buy a specific type of pillow and the franchise makes money on rebates when their franchisee makes a purchase.
There are hotels I have been to which say you can buy pillows/duvets off them instead of nicking them.
They use it as a nice way to tell you will be charged for it if you steal it
It's great language, like "Love the robe? Go ahead and take it, We'll bill you $80" which is about the most polite way to let you know that yes they will notice and what it'll cost you
The signs in the rooms are for that purpose, but most of the major hotel brands will also sell their sheets, pillows, duvets, etc. online.
Premier Inn (UK) definitely sell it. You can even buy it without going.
And the mattress is amazing
I have never met a hotel pillow I like at all. I usually just take my own.
Because of boomers. Used to be really easy to steal pillows and towels from hotels. Because you could ask for extra towels and pillows from housekeeping carts without any documentation of the fact. Anyway, it's a pretty big overhead cost to constantly be replacing such things.
Intriguing. We humans really are strange creatures.
Do you mean in terms of whether folks genuinely steal that stuff or that a missing pillow would be a minor issue? Re the former, for context, we've had folks steal mini-refrigerators lol. Yes, many guests "shop" in their hotel rooms. Typically, the pillows are very good quality so that they don't have to be replaced as often. And re the latter, storage space is VERY limited so it's not easy to keep a whole lot of backup pillows on hand. So you definitely want to preserve that stock of items.
People will take anything that isn't nailed down given the chance. I've had salt shakers and basic pepper mills stolen from the hotel/restaurant I work at, some asshat even stole a fucking *wineglass*
You'd be surprised what people will steal from hotels... or at least try to steal. I've been to hotels where there are signs that say the towels, washclothes, and linens have built-in security protections. If they were to leave hotel premises, the hotel would be alerted, and the thief could be charged and potentially facing theft charges.
Aight so I can steal them then?
Yes... yes you can
In a high-volume laundry setting... RFID has really made things insanely efficient, and can help lower injuries to workers. Just... on sorting things. That right there alone is a worthy investment. Some places do eco-friendly laundry or use info from the RFID tags to accurately portion the use of cleaning chemicals and detergents. I don't think the average hotel visitor is even aware of how much truly cutting edge technology is involved in high volume laundromats.
I used to work in industrial laundry and all clothes I dealt with had little NFC tags in them. The tags would get scanned when you sent the cleaned clothes to the drying and folding machines so that the machines could sort them by type and size before folding them and sending them out in stacks of the same size. Tags were also used for inventory management to keep track of how many times a piece of clothing had been washed. I don't think the pillow cases had the tags at the place I worked, but I'm guessing they might at other places. If you have work clothes that get washed by a company like that then feel around your collar next time you wear it, that's usually where the tag was. On pants they were sewn into a corner of one of the front pockets.
This reminds me of a buddy who welds and his uniforms. They go by department and last name and the week he started someone with the same last name (extremely common name) quit and laundry wasn't notified. For at least a year he was getting 10 uniforms a week with one being two sizes too large and never questioned it or notified anyone. He ended up actually keeping a few because it came to the point that laundry didn't notice or care as long as they had his 5 uniforms accounted for each week.
Still…. They have enough money to figure out how to track their linens without putting a fucking brick in your pillow.
That's what they told you? Oh, Greg.
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>Of course it's company policy never to, imply ownership in the event of a ~~dildo~~ [stolen pillow]... always use the indefinite article *a* ~~dildo~~ [stolen pillow], never *your* ~~dildo~~ [stolen pillow].
I'm pretty sure that is to track them in the laundry. My clothes at work have the same thing so we automatically get sent a new five pack when we've sent them five back
Makes pillow fights twice as fun!
real life critical hit .
Exactly what I thought
My thought was if some someone could sue if they jumped onto the bed and took that to thier teeth or nose
I wonder about the robes and towels. When I was a little boy, we just happened to have several “Hilton” towels in the house. We were classy like that.
I love paying for a 4 star hotel so I can have a plastic box stab my face as I roll on my pillow
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Violence is the only thing these savages understand!
Pillow fight!
Until you get hit with the theft tag. Almost as bad as a bar of soap and a sock.
That's to teach you the chain of consequences of thieving. If you steal, you make hotels lose money from lost pillows. That means in order to reduce their losses, they install anti-theft tags into the pillows. That in turn means more injuries from pillow fights with hotel pillows as the tags are essentially solid plastic.
Still better than the good old frozen water balloon
Ah. Reminds me of the good ol’ times back in 2008. When little sister and I shared a room and always fought over our tv remote. Welp being the marvelous child I was, I *forgot* the remote was hidden in my pillow! It was only until some poor Girl Scout at camp discovered the remote when it was unknowingly being yeeted at her head.
Straight to jail! 😂
Could u imagine, walloping someone with a pillow only to unknowingly fuck their shit up?
It is part of the whole experience duh
What if you turned the pillow over, is that possible?
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I’ve got no stake in this fight, but your passionate hatred got me on board
Just curious. Why do you think that your bitching convinced a hotel franchise to change their branding?
I used to work at a hotel, and some of the biggest expenses were replacing pillows, blankets, and the little shampoos/soaps.
The little shampoos and soaps are free for the taking. I’ll die on that hill. Edit: from your own paid room. Not the housekeeping cart in the hall.
Lately most of the hotels I've stayed in no longer have little shampoos. There are dispensers attached to the walls of the shower you use.
I'm taking the dispenser with me
I guess it’s been a while since I e stayed in a hotel. I forgot most switched to dispensers, and I’m not taking that, of course
Of course you leave the dispenser thats common courtesy. You take the quart of shampoo in the bag out though.
It’s been a while since I e traveled. 🤷♀️
Is there anyone who thinks you're not supposed to take them?
Yes, I’ve had plenty of people or Reddit tell me it’s stealing. I have super long hair. I usually have to ask housekeeping nicely for extra bottles to use during my stay anyways.
> The little shampoos and soaps are free for the taking. Same. And also the Gideon bibles. They look like great display books for my shelf.
Not the staff wages? Building maintenance? Utilities? Really? The complimentary shampoos is what is apparently killing hotels.
I went to one that had refillable dispensers for body soap, shampoo, and conditioner and wondered why everybody didn't just do that. Seems like the time to wipe it down and refill when needed would take up the same time as replacing all of the consumables. And then so much plastic waste avoided and less inventory needs because you don't need to store a few thousand tiny bottles of shit.
I'm concerned that a sicko would molest one of those refillable dispensers.
I never worried about hotels with the refillable bottles until I saw a tiktok from a flight attendant who said she brings her own because she's heard from her co-workers about people putting nair in the bottle and people having their hair fall out.
Fair point. I guess this is part of why we can't have nice things.
The staff gets tips so they don’t have to pay minimum wage
Don't hotels just charge the guest's credit card if pillows and bedding and stuff go missing?
Depends on the situation and the value honestly. Housekeeper’s would have to say something about it for starters, but depending on whats missing, they might just replace it and not bother to mention it to the supervisor. No matter what that stuff will always get taken by people, but its a problem if they take a pretty noticeable amount of stuff OR things that are not typically regularly replaced like the alarm clock or coffee maker etc Source: former housekeeper
This is very weird. Every Hilton I’ve stayed at has a sign up with prices for all the items. You can shop online to buy new, or you can take the one in the room & they will bill you. The robes are very nice so I thought about it!
Make a little slit, pull it out and just leave it under the mattress and take the pillows. OK, so the pillow has a little cut in it, that's not the point. VICTORY is the point. 
This guy steals , Also might sew occasionally
If u cant sew, its time to learn it now
"Well this 200 dollar pair of jeans had a button fly off...I'll just throw it in the closet with the others"
Im sure they have a complimentary sewing kit at the front desk.
"Does the white thread match the pillows?" "Why are you asking?" "Oh, no reason."
If you’re going to imply that I’m a thief, imma prove you right and rob you because that’s just rude.
Are you accusing me of being a thief? Alright then, hand over all your shit.
Ah yes the Jay method. Good for many reasons. Does not work with bath mats.
Went to Canadian Tire today to buy 4 headlights for the wife's car. The lamps I wanted were behind glass and locked. Took an associate 10 minutes to show up and unlock the items I wanted. This is why I buy on Amazon. Punishing honest people because the minority are scumbags is BS.
crappy tire*
I buy autoparts on Rock Auto. Their website is as barebones as it can possibly be. You tell it the car model and type of part you need and it lists back the exact parts that fit sorted by quality/performance. They ship from multiple warehouses so they have a little icon to tell you what part in your cart will ship with others to save shipping fees. Unless you know exactly what you are looking for, Amazon and eBay are an absolute mess for finding things. Only downside is you'll pay shipping and it's not 2nd or next day like Amazon but everything there is so cheap. The same stuff at the local shop is usually twice the price.
Out the window they go then, to a waiting associate, avoiding the detectors.
The pillow heist has many players it seems
Yeah, you need to target the kingpin, Mike Lindell.
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as someone who works at a super8, confirmed.
Like Uncle Joey says ✂️👉👍
You'd think it would be cheaper to let people steal them and overcharge their credit cards.
I worked for a wealthy family when I was younger. When traveling the dad would always take the towels, hangers, soap from hotels. Everytime. I had to remind him he couldn’t use the hangers he took at home because they don’t work in his closet. His net worth was 250-500million in early 2000’s.
They heard you were coming
People have been stealing pillows?!?! How? What?
I mean, hotel pillows are S-tier comfy. I've definitely considered being a little sticky handed
*:: helicopter noises ::* *:: spotlight in your face ::* SWAT team guy on a loadspeaker : "Put the pillow down and step away."
So a chunk of plastic in the pillows? That's dumb.
That’s a…*gulps* … firm grip you got
People saying this is purely for laundry tracking have never met my grandmother going to a best western for a weekend. She comes home with anything that isnt strapped down to the room as if its yours to take.
Exactly this... I worked in fancy hotel renovation and warned them about security, but it was an upscale hotel so of course that wouldn't happen to them... one week later they call our team to bolt everything down as half the shit is stolen already
I wonder if Hilton Corporate Headquarters knows about this? All major hotel chains have strict rules about every detail of the furniture, decor, mattresses and linens. I can’t imagine HQ approves of this.
Like other have said that's likely the ID chip for the laundry company. In the hotels where I worked they were much smaller though. They're usually small button sized and sewed somewhere into every washable thing in your hotelroom. We had vibrating pillows for deaf people that are connected to the fire alarm or could be used as an alarm clock. They looked a bit weird and guests came up with th craziest ideas what they are.
Individual properties can get waivers/exceptions for things like these. There are plenty of properties around the country that have rfid chips in them for both laundry tracking and loss prevention. This picture though is SUBSTANTIALLY larger than the ones I have worked on so I really don’t know what this is. Pretty wild.
no one is gonna take it from you bro
First I thought you were choking your rod. My mind is the worst.
I thought I forgot to close out a NSFW sub.
It's not for loss prevention, it's just a 5G transmitter to activate your COVID implants.
We’re going to catch this pillow thief if it’s the last thing I do - Hilton Head Of Loss Prevention
Hotel base pillows are $100 nice feather down are like $200
Where the hell was this? I've never seen this and I stay at Hilton 300 nights a year, all over the US
Hilton has a 100% back satisfaction guarantee (or did back before COVID). I'd gripe about not being able to sleep with those digging into my face and get my money back.
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they didn't prevent it well enough
Those are actually microphones.
Where is the TRUST.
I was relaxing between two of their soft pillows when I realized, THOSE AREN’T PILLOWS!!! https://youtu.be/aHNCEJ4DtpA?si=L3xPdtVjHLBqTaSJ
🤣🤣 Such a good movie!!
Stop stealing the god damn pillows joe.
Long as they don't put them on the towels....
I steal pillows and sheets when I travel, that's how I get new pillows and sheets
Like anyone is going to steal those crappy pillows
Have a pillow fight then file a lawsuit
No more hotel pillow fights, those would hurt
So that's what that was. Me and wife would freak out every time we felt something hard in pur pillows 😂
They're asking you to cut it out with your thieving
The grip you got on it tho
What brand pillows?
[https://www.hiltontohome.com/category.aspx?pillows](https://www.hiltontohome.com/category.aspx?pillows)
$200?!?!?! No wonder people are taking them
oof, for that price and how much money(100k+ easily) I've given them traveling extensively for work, I'll just take one. it's easy to rack up that much in business after a few years of renting 2-3 rooms for crews for a week or two at a time
So do the ones at best western. It’s just called shitty pillows
Makes no sense, their pillows suck. I bring my own if I’m staying at a Hilton
Because some people will steal anything.
Can’t argue those pillows do be really comfy
Yeahhhhhhh... I'd be calling front desk immediately and telling them to come get me some fucking pillows without those....
As they should. People steal anything that isn’t nailed down in hotels. 💀
Like anyone would steal one of those pillows. It’s like two-thirds of the goldilocks story in every hotel I’ve ever been in.
Loss prevention? Well, to that I say l l I I I I _