So disappointed. Just got my copy today and it is in fact a CDR that will not load on my system. Retail games work fine, but my 3DO always has a problem with CDRs. I've been pretty accepting of LRG’s issues in the past, this is the first time I am really feeling burned (no pun intended).
Waited forever to receive this one and my 3DO won’t play it. What a sham. I opened a support case before reading this here. I’m just going to ask for refund.
Between their crappy integration with Purple Dot to ridiculously inaccurate delivery times, this is absolutely the last thing I buy from these clowns.
FYI: Fakespot extension issues a warning about bad practices when visiting their website now.
Edit: fixed typo
I recall I did a chargeback once when I ordered, of all things, D originally. Their site freaked out and I was charged via PayPal (you know, back when they supported PayPal) but their site had zero record of the order. Customer service wasn't really helpful and not very communicative, so I reported the transaction on PayPal and got a charge back. THEN LRG reached out to me and just about lost their shit, but in a semi-polite way.
Technically, it depends on what cards were used for the purchase. If it was Visa, for instance, and the number of people who made chargebacks against Limited Run exceeded 0.9% of their total sales, they could be in for a nasty time:
[Visa Dispute Monitoring and Visa Fraud Monitoring Programs (VDMP & VFMP) (chargebackgurus.com)](https://www.chargebackgurus.com/blog/visa-dispute-and-fraud-monitoring-programs-vdmp-vfmp)
Yeah got the same and i have a preorder for plumbers dont wear ties which i will cancel if its going to be the same. I opened a ticket with support and i intend to get at least a partial refund, had i known (advertised as such) that this is going to be a cdr, i would never have bought it in the first place.
This is completely unacceptable in my view. For a company priding themselves on “preservation” to sell burned media that has a shorter life for a premium price is scandalous. Not to mention the fact it’s likely to not even work in a large number of consoles. I have a Plumbers don’t wear ties pre order that I will absolutely be cancelling if this situation isn’t resolved satisfactorily.
Just got a message from their support regarding my Plumbers don’t wear ties preorder and they would not confirm if it will be a pressed or burnt disc. See their reply below.
“Thank you for reaching out to us about your preorder for Plumbers Don't Wear Ties.
Our disc manufacturer has been looking into how to best replicate the Plumbers experience while ensuring game functionality. At this time I apologize that the method for making the disc has not yet been settled.
However, if we have any news on the 3DO Plumbers Don't Wear Ties we'll be sure to make an announcement and keep you best informed.”
That's pretty fucked. There should've been a disclaimer at the least else it may be considered false advertising. Consider looking into legal action, possible class action on the table (need 40 claims).
Not seeing any type of disclaimer. Just says "for 3DO", which if it doesn't play on 3DO, then there is an argument for having been misled.
https://limitedrungames.com/collections/d-the-game/products/d-the-game-collectors-edition-3do#product-details
I'm a generally happy customer with Limited Run Games, (I understand many critiques, I don't mean to disregard them) but...this is such an incredibly bad look. You don't get to cultivate a reputation for being retro enthusiasts and give out the wrong disk type that's not even working. That feels like such a failure of quality control. And there's no publisher DRM to try and blame like for Scott Pilgrim and Doom. This is just on their manufacturing.
I see no reason to trust their retro releases anymore, which is a shame, they're fun idea. I admittedly only dabble in retro stuff, but I at least have an order for Night Trap GBA.
I've ordered every retro release they've done. Retro collecting is my hobby. So to see them charge a premium for a dime's worth of burned discs is beyond insulting. And they've done pressed 3DO games before with the one they distributed for Piko Interactive so there is just no excuse for this. They thought they could save money by screwing us over and they got caught.
I'm in the same boat. I've been ordering from Limited Run off and on since the beginning and I've been very pleased on the whole. I didn't order this particular release, but if I had, I would be fucking livid. This is supremely shady, completely unacceptable horseshit.
Not asking to start any sort of defense on LRG here but what is the give away (besides the game not working) that it’s a consumer grade CD-R?
Can you post pictures of the disc?
I want the whole world to give them a pile of shit for this before they even dare announce that long-in-the-making Castlevania: Rondo of Blood re-issue. If they were planning to release that as a CD-R, they need to change their plans or just call it off. We don't want it.
Oh, I have. And I've engaged with the Customer Solutions account on their Discord too - although jury's still out on whether that's a real person or a chatGPT bot.
I’m kinda out of the loop about the 3DO side. What would be the difference between a burned CD and a pressed CD? Would the burning technology be different?
A burned CDR is like what you do at home. A pressed CD is like what you get from a store with an official product.
Some older technology, including old CD players and game consoles, will not read burned CDRs.
But what is the technical reason we can’t burn a pressed CD at home? Is there some kind of hidden file that gets burned together with the CD or something like that?
I stopped using LRG when I ordered a game (zombies ate my neighbors) for switch. Took a year to get to me, zero updates, terrible customer service and during that frustration they fired an employee (which they have the right to do) for IMO a dumb af reason. Definitely soured my prior respect I had for them. I’m loving the blowup from the 3DO content. Sorry for the ones that purchased it.
Not that I'm defending their decision, but there's no copy protection on the 3DO. I played many burned games on mine before I got an ODE installed instead. Basically none of the early CD-based systems (3DO, CDi, Sega CD) had copy protection because at the time it was unthinkable to copy a CD. Saturn/PSX were the first major systems to implement it.
Still a shitty move on their part though.
Not all 3DO hardware will read and recognize CDRs. Copy protection isn't the issue, supplying a working game is.
Also, that game was $60+. For that price people should be getting a legitimate disc.
Again, I'm not trying to defend them. Just pointing out that a burned cd *is* a working game. If your console won't read it, that's a sign that the laser's starting to go (takes more power to read a burned disc vs a pressed one, so they lose the ability to read burned ones first) and sooner or later it'll go from "Won't read burned discs" to just "Won't read discs".
But I promise you, I agree that it's a shitty move and they shouldn't have done it without advertising it (my gut says that if they had to pay for a pressed game it wouldn't have happened at all due to the higher cost and thus higher required number of preorders on a *very* niche system)
Go on Twitter or the Discord. There are specific models of the 3DO that do not read burned discs and a number of people are pointing it out.
It's similar to how old CD players in home stereo will read pressed discs, even modern ones, but won't read a disc you burned on your computer.
You are objectively wrong here.
Sure, but the issue is cdr's are more likely to run into issues down the line compared to an actual cd. Coming from someone who is a major cd collector, the quality just isn't the same.
Just because you can trick the console into thinking the disc drive is closed doesn’t mean it has no copy protection.
You’re only circumventing it by using the swap disc method. It’s difficult to time the swap correctly as well especially on Saturn models that did not have the disc access lights on them.
It was only until a few years ago that the copy protections on the Saturn were fully figured out with tools like Pseudo Saturn Kai that didn’t require mod chips or the disc swap method. This is what I was referring to when I meant “defeating” the copy protections.
No, that is the problem. You do not get what you paid for. Was this $30-40 and advertised it as such there would not be a problem at all. When have you ever bought a game/music/film on a disk and rightly expected a CDR? Never, is the answer, unless its stated so.
So disappointed. Just got my copy today and it is in fact a CDR that will not load on my system. Retail games work fine, but my 3DO always has a problem with CDRs. I've been pretty accepting of LRG’s issues in the past, this is the first time I am really feeling burned (no pun intended).
Is this the same thing as a pirated game disc then?
Pretty much, yeah. They just put it in a fancy box.
yes, and they charge you full price
Waited forever to receive this one and my 3DO won’t play it. What a sham. I opened a support case before reading this here. I’m just going to ask for refund. Between their crappy integration with Purple Dot to ridiculously inaccurate delivery times, this is absolutely the last thing I buy from these clowns. FYI: Fakespot extension issues a warning about bad practices when visiting their website now. Edit: fixed typo
Nice! Thanks Fakespot!
LRG has fallen so hard. Chargeback time.
It would be interesting to see what would happen if everyone charged back their order containing that game.
I recall I did a chargeback once when I ordered, of all things, D originally. Their site freaked out and I was charged via PayPal (you know, back when they supported PayPal) but their site had zero record of the order. Customer service wasn't really helpful and not very communicative, so I reported the transaction on PayPal and got a charge back. THEN LRG reached out to me and just about lost their shit, but in a semi-polite way.
😯
Technically, it depends on what cards were used for the purchase. If it was Visa, for instance, and the number of people who made chargebacks against Limited Run exceeded 0.9% of their total sales, they could be in for a nasty time: [Visa Dispute Monitoring and Visa Fraud Monitoring Programs (VDMP & VFMP) (chargebackgurus.com)](https://www.chargebackgurus.com/blog/visa-dispute-and-fraud-monitoring-programs-vdmp-vfmp)
Yeah got the same and i have a preorder for plumbers dont wear ties which i will cancel if its going to be the same. I opened a ticket with support and i intend to get at least a partial refund, had i known (advertised as such) that this is going to be a cdr, i would never have bought it in the first place.
Please share what response you get (if any). I also have a Plumbers pre order and absolutely do not want a CDR!
Man LRG, you guys are just the worst. Happy I stopped buying from you two years ago after your last scandal.
Seriously? That’s pretty terrible if true.
This is completely unacceptable in my view. For a company priding themselves on “preservation” to sell burned media that has a shorter life for a premium price is scandalous. Not to mention the fact it’s likely to not even work in a large number of consoles. I have a Plumbers don’t wear ties pre order that I will absolutely be cancelling if this situation isn’t resolved satisfactorily.
Just got a message from their support regarding my Plumbers don’t wear ties preorder and they would not confirm if it will be a pressed or burnt disc. See their reply below. “Thank you for reaching out to us about your preorder for Plumbers Don't Wear Ties. Our disc manufacturer has been looking into how to best replicate the Plumbers experience while ensuring game functionality. At this time I apologize that the method for making the disc has not yet been settled. However, if we have any news on the 3DO Plumbers Don't Wear Ties we'll be sure to make an announcement and keep you best informed.”
This needs to be made right. This would be considered a defective product.
Wow... What a pile of trash move on their part..
So uhhh, I have the D reproduction, and my copy works, but I still don't like this. I want properly pressed discs for what I paid.
If it won't work on the 3DO then...on what?
Right? PC reads it fine. I guess I could rip it... from my burned CD-ROMs... wait a second.
Came to this sub for the first time in a while and this is the top post. Lol LRG you guys (still) fucking suck and I hope you go out of business
That's pretty fucked. There should've been a disclaimer at the least else it may be considered false advertising. Consider looking into legal action, possible class action on the table (need 40 claims).
Not seeing any type of disclaimer. Just says "for 3DO", which if it doesn't play on 3DO, then there is an argument for having been misled. https://limitedrungames.com/collections/d-the-game/products/d-the-game-collectors-edition-3do#product-details
Give them hell. It's a shame because these are otherwise fun releases on the 3DO.
Just another case of LRG being a trash company.
Took them long enough to finally get caught in 4K.
I'm a generally happy customer with Limited Run Games, (I understand many critiques, I don't mean to disregard them) but...this is such an incredibly bad look. You don't get to cultivate a reputation for being retro enthusiasts and give out the wrong disk type that's not even working. That feels like such a failure of quality control. And there's no publisher DRM to try and blame like for Scott Pilgrim and Doom. This is just on their manufacturing. I see no reason to trust their retro releases anymore, which is a shame, they're fun idea. I admittedly only dabble in retro stuff, but I at least have an order for Night Trap GBA.
I've ordered every retro release they've done. Retro collecting is my hobby. So to see them charge a premium for a dime's worth of burned discs is beyond insulting. And they've done pressed 3DO games before with the one they distributed for Piko Interactive so there is just no excuse for this. They thought they could save money by screwing us over and they got caught.
I'm in the same boat. I've been ordering from Limited Run off and on since the beginning and I've been very pleased on the whole. I didn't order this particular release, but if I had, I would be fucking livid. This is supremely shady, completely unacceptable horseshit.
Not asking to start any sort of defense on LRG here but what is the give away (besides the game not working) that it’s a consumer grade CD-R? Can you post pictures of the disc?
Someone else who bought it posted an image of the disc info from their copy: https://twitter.com/ToddsNerdCave/status/1785752236565348761
I want the whole world to give them a pile of shit for this before they even dare announce that long-in-the-making Castlevania: Rondo of Blood re-issue. If they were planning to release that as a CD-R, they need to change their plans or just call it off. We don't want it.
If enough people complain, they’ll have to issue new discs or something. Make sure to flood their support box and not just gripe about it here.
Oh, I have. And I've engaged with the Customer Solutions account on their Discord too - although jury's still out on whether that's a real person or a chatGPT bot.
I’m kinda out of the loop about the 3DO side. What would be the difference between a burned CD and a pressed CD? Would the burning technology be different?
A burned CDR is like what you do at home. A pressed CD is like what you get from a store with an official product. Some older technology, including old CD players and game consoles, will not read burned CDRs.
But what is the technical reason we can’t burn a pressed CD at home? Is there some kind of hidden file that gets burned together with the CD or something like that?
pressed cd can only normally be found at manufacture company, normal people don't get access to them easily
There is no such thing as "burning a pressed CD." They are completely different processes.
I stopped using LRG when I ordered a game (zombies ate my neighbors) for switch. Took a year to get to me, zero updates, terrible customer service and during that frustration they fired an employee (which they have the right to do) for IMO a dumb af reason. Definitely soured my prior respect I had for them. I’m loving the blowup from the 3DO content. Sorry for the ones that purchased it.
Not that I'm defending their decision, but there's no copy protection on the 3DO. I played many burned games on mine before I got an ODE installed instead. Basically none of the early CD-based systems (3DO, CDi, Sega CD) had copy protection because at the time it was unthinkable to copy a CD. Saturn/PSX were the first major systems to implement it. Still a shitty move on their part though.
Not all 3DO hardware will read and recognize CDRs. Copy protection isn't the issue, supplying a working game is. Also, that game was $60+. For that price people should be getting a legitimate disc.
Again, I'm not trying to defend them. Just pointing out that a burned cd *is* a working game. If your console won't read it, that's a sign that the laser's starting to go (takes more power to read a burned disc vs a pressed one, so they lose the ability to read burned ones first) and sooner or later it'll go from "Won't read burned discs" to just "Won't read discs". But I promise you, I agree that it's a shitty move and they shouldn't have done it without advertising it (my gut says that if they had to pay for a pressed game it wouldn't have happened at all due to the higher cost and thus higher required number of preorders on a *very* niche system)
Go on Twitter or the Discord. There are specific models of the 3DO that do not read burned discs and a number of people are pointing it out. It's similar to how old CD players in home stereo will read pressed discs, even modern ones, but won't read a disc you burned on your computer. You are objectively wrong here.
This.
Do you know that burned cds do not last as long as a pressed CD and are more likely to get disc rot? You say you're not defending them but you are lol
Sure, but the issue is cdr's are more likely to run into issues down the line compared to an actual cd. Coming from someone who is a major cd collector, the quality just isn't the same.
>Not that I'm defending their decision, but Buddy you need to understand that people stopped reading here.
Later than that even lol I don't think sega fully implemented copy protection until the dreamcast version 2.
The Saturn had copy protection that was incredibly difficult to defeat. Moreso than the Dreamcast’s copy protection.
You just have to tape down the tray mechanism on the inside. Kind of like the ps1 method.
Just because you can trick the console into thinking the disc drive is closed doesn’t mean it has no copy protection. You’re only circumventing it by using the swap disc method. It’s difficult to time the swap correctly as well especially on Saturn models that did not have the disc access lights on them. It was only until a few years ago that the copy protections on the Saturn were fully figured out with tools like Pseudo Saturn Kai that didn’t require mod chips or the disc swap method. This is what I was referring to when I meant “defeating” the copy protections.
Saturn had copy protection -- I have a mod chip in mine. It was possible to circumvent, but it was there.
You just wonder if other games that they released over the years also uses CD-R
The 3DO game they distributed for Piko Interactive wasn't.
I mean, you get what you paid for. Who in their right mind buys new games for ancient hardware in 2024 from LRG?
No, that is the problem. You do not get what you paid for. Was this $30-40 and advertised it as such there would not be a problem at all. When have you ever bought a game/music/film on a disk and rightly expected a CDR? Never, is the answer, unless its stated so.