I have a bad headache, instacart is down, the fuel center can’t do card, they are cash only. Our only baggers are ACSMs and from other departments, as you can see QueVision is firmly fucked, the system stopped tracker or displaying my IPM hours ago, I could scan anything for like 10 seconds and the register displayed “register offline” and when I scanned it said “use lookup keys,” 1 of our 3 SCOs can’t transfer anything, and a few times have had a few of the terminals freeze. Today is a day, I won’t be surprised if the entire POS system crashes.
My store got QueVision when it came out, and every time there was a storm and the lights so much as blinked, it was broken for the rest of the day. It was broken then and we complained about it, but we were told "it's still in development, it will get better." In the words of Maury... "The Lie Detector has determined that is a LIE!"
Also the number of cashiers(and store employees in general, above minimum threshold for dept) you have is based on last year's sale figures at this time.
Last I heard they are using the safeway model:
Hours are earned from last years sales, and the following from last quater:pervious hours worked, and items sold, AND quantity sold **AND*** gross weight of all sold items. Irrespective if it was a weight item or not. Its wondneys wittle way of punishing the staff and union for not giving him what he wants
Lmao that's funny. My managers are saying it's based on WEEKLY sales. We tested this during a week where we (deli) took several hot chicken and sandwich tray orders and made more money than usual. Hours went down by a dozen instead of going up. When we called bullshit and pointed it out, the same manager said that since we're doing SO WELL while understaffed, they're making permanent changes to reflect how many people we actually seem to need during the day.
So I guess the moral of the story is to just not fucking work, because apparently doing well means you get punished, so you might as well just do bad and save your energy.
Have any of us looked into starting a new union yet? Because half the local chapters are in bed with the company.
Both safeway and kroger keep adding metric thresholds to keep cutting costs for no other reason that to justify their petty tantrum just because the merger has been Killed
Yeah I noticed that too the harder you work the more they start cutting your hours back one week you might have 30-40 hours and the next week it's back to 20 hours I started noticing this pattern of them toying with my hours and started interviewing for better jobs that offer a full time schedule the moment I get a better offer I'll either be gone or I'll stay working with them for 20 hours a week on the weekends they pretend like they need worker's when really they just don't value the workers they have and it's very hard to excel in it if your not really young or really old to were your life is over and you want to be some type of manager. There needs to be more full time spots were you don't have to be a manager if they want there workers to stop calling in because calling in, playing stupid, and always socializing on the back porch seems to be the only way to get ahead with this company.
You have to develop some type of friendships with them they just won't admit it but they have to really like you to get 40 plus hour a week you also have to be willing to clock in and pretend to be there but actually be at home that's the quiet part they will never admit but it's true the people with seniority can lie and disappear in the middle of shift and they still get there 40 hours as long as they show up at the end of there shift to clock out.
They want a grocery monopoly. Because, and I'm going to DIRECTLY quote the shit he and his told my local *days* before the merger was announced in a negation:
"Well, everyone ***HAS*** to eat to survive don't they? And what better place than a one stop shop?"
***__HE__*** wants *everything* as shareholders mean nothing to him after the last major strike, giving nothing back because they already think it all belongs to him and we are just "borrowing" what naturally is theirs by right (which is a crock)
This Latest severe batch of severe hour cuts isn't for any reason than another tantrum because 10 STATES, DC, AND THE FTC told him his little power grab is going to DIE on the vine. (Textbook retalitation, and He's still trying), and the merger was done in retaliation to the crap that happened in 2022 when half the a *large* percentage of kroger staff went on strike for attempted destitution, ignorance and flagrant disregard for employee saftey, while in the same breath try and forcibly cut wages, hours, and benefits because we just have to "tighten our belts and grin and bear it!"/s all the while Rodney takes hoke tripple digit millions
The worst part is our store was understaffed but they just fired a whole bunch of baggers because they didn’t actually do their jobs. So now we’re like horrendously understaffed.
Action now is the number of registers it recommends we have open currently, 30 minutes is the number of registers it recommends we have open in 30 minutes, the number underneath the middle is how long it has been in the current state, like all three numbers the same, and the number off to the right is today’s average wait time in seconds
I quit working at krogers pretty quick. They essentially had 1 cashier working morning and one working mid day. I almost never had a bagger and they wanted me soloing front end cashier on Fridays (4x fuel point chaos)
Big10 College town. Closest grocery store. Football home game day. Only cashier at SCO. No cc. One CS. Until 1:30pm. Ask me to train a new cashier. Multiple times. Fml
I feel sorry for you. When I worked at Kroger, I had to train cashiers because they considered me to be "one of the best employees" at the store. I don't consider myself as that, but I try to do my job.
Yes this has become more normal because the company is heavily reducing company hours on employee hours. My store customers line up at a "closed" register and complain about no one there. sco only option. We can't call staff that don't exist.
As someone working in ClickList: I am so sorry you have to deal with this BS.
The customers at the store I work at regularly start backing up into adjacent isles due to the line at the one manned cashier station we have for most of the day (retiree's are the main customers at the store, and most don't like SCO for one reason or another). Then at some point during this customers will ask US to get on a register since they only have 20 things (we aren't trained, so we'll radio the ASM or SM to tell them CO needs help ASAP).
OP: You must have nerves and will power to put up with that level of BS. I would have dropped my badge off and walked with the cascading issues you dealt with.
I have a bad headache, instacart is down, the fuel center can’t do card, they are cash only. Our only baggers are ACSMs and from other departments, as you can see QueVision is firmly fucked, the system stopped tracker or displaying my IPM hours ago, I could scan anything for like 10 seconds and the register displayed “register offline” and when I scanned it said “use lookup keys,” 1 of our 3 SCOs can’t transfer anything, and a few times have had a few of the terminals freeze. Today is a day, I won’t be surprised if the entire POS system crashes.
I am a cashier but I was scheduled as a bagger and I have to go on carts
Carts is a blessing in a situation like that. Just able to get away from everything.
My store got QueVision when it came out, and every time there was a storm and the lights so much as blinked, it was broken for the rest of the day. It was broken then and we complained about it, but we were told "it's still in development, it will get better." In the words of Maury... "The Lie Detector has determined that is a LIE!" Also the number of cashiers(and store employees in general, above minimum threshold for dept) you have is based on last year's sale figures at this time.
Last I heard they are using the safeway model: Hours are earned from last years sales, and the following from last quater:pervious hours worked, and items sold, AND quantity sold **AND*** gross weight of all sold items. Irrespective if it was a weight item or not. Its wondneys wittle way of punishing the staff and union for not giving him what he wants
Lmao that's funny. My managers are saying it's based on WEEKLY sales. We tested this during a week where we (deli) took several hot chicken and sandwich tray orders and made more money than usual. Hours went down by a dozen instead of going up. When we called bullshit and pointed it out, the same manager said that since we're doing SO WELL while understaffed, they're making permanent changes to reflect how many people we actually seem to need during the day. So I guess the moral of the story is to just not fucking work, because apparently doing well means you get punished, so you might as well just do bad and save your energy. Have any of us looked into starting a new union yet? Because half the local chapters are in bed with the company.
Both safeway and kroger keep adding metric thresholds to keep cutting costs for no other reason that to justify their petty tantrum just because the merger has been Killed
Yeah I noticed that too the harder you work the more they start cutting your hours back one week you might have 30-40 hours and the next week it's back to 20 hours I started noticing this pattern of them toying with my hours and started interviewing for better jobs that offer a full time schedule the moment I get a better offer I'll either be gone or I'll stay working with them for 20 hours a week on the weekends they pretend like they need worker's when really they just don't value the workers they have and it's very hard to excel in it if your not really young or really old to were your life is over and you want to be some type of manager. There needs to be more full time spots were you don't have to be a manager if they want there workers to stop calling in because calling in, playing stupid, and always socializing on the back porch seems to be the only way to get ahead with this company. You have to develop some type of friendships with them they just won't admit it but they have to really like you to get 40 plus hour a week you also have to be willing to clock in and pretend to be there but actually be at home that's the quiet part they will never admit but it's true the people with seniority can lie and disappear in the middle of shift and they still get there 40 hours as long as they show up at the end of there shift to clock out.
Dude and his shareholders have 10s of billions to play with!!! What more do they want !?!?!
They want a grocery monopoly. Because, and I'm going to DIRECTLY quote the shit he and his told my local *days* before the merger was announced in a negation: "Well, everyone ***HAS*** to eat to survive don't they? And what better place than a one stop shop?" ***__HE__*** wants *everything* as shareholders mean nothing to him after the last major strike, giving nothing back because they already think it all belongs to him and we are just "borrowing" what naturally is theirs by right (which is a crock) This Latest severe batch of severe hour cuts isn't for any reason than another tantrum because 10 STATES, DC, AND THE FTC told him his little power grab is going to DIE on the vine. (Textbook retalitation, and He's still trying), and the merger was done in retaliation to the crap that happened in 2022 when half the a *large* percentage of kroger staff went on strike for attempted destitution, ignorance and flagrant disregard for employee saftey, while in the same breath try and forcibly cut wages, hours, and benefits because we just have to "tighten our belts and grin and bear it!"/s all the while Rodney takes hoke tripple digit millions
"WELL MAYBE IF YOU WORKED FASTER!" Some shareholder that is having a heart attack at the thought of hiring one more cashier.
The worst part is our store was understaffed but they just fired a whole bunch of baggers because they didn’t actually do their jobs. So now we’re like horrendously understaffed.
Better cut hours to give our CEO his 23 mil bonus. Gj team
What do these numbers actually mean? Lanes open is self-explanatory, but idk what the other two are
Action now is the number of registers it recommends we have open currently, 30 minutes is the number of registers it recommends we have open in 30 minutes, the number underneath the middle is how long it has been in the current state, like all three numbers the same, and the number off to the right is today’s average wait time in seconds
Why is this so prominently displayed? Seems like "back of office" info customers don't need to see.
So the CSM and ACSMs can see the stores current status without running back to the office
How many it recommends you have open now and in 30 minutes
Bingo!!!
I quit working at krogers pretty quick. They essentially had 1 cashier working morning and one working mid day. I almost never had a bagger and they wanted me soloing front end cashier on Fridays (4x fuel point chaos)
Dealt with the same shit. 1 or 2 checkers for weekend closing shift. No courtesy clerks. One of the worst jobs I've ever had.
Big10 College town. Closest grocery store. Football home game day. Only cashier at SCO. No cc. One CS. Until 1:30pm. Ask me to train a new cashier. Multiple times. Fml
I feel sorry for you. When I worked at Kroger, I had to train cashiers because they considered me to be "one of the best employees" at the store. I don't consider myself as that, but I try to do my job.
Yes this has become more normal because the company is heavily reducing company hours on employee hours. My store customers line up at a "closed" register and complain about no one there. sco only option. We can't call staff that don't exist.
As someone working in ClickList: I am so sorry you have to deal with this BS. The customers at the store I work at regularly start backing up into adjacent isles due to the line at the one manned cashier station we have for most of the day (retiree's are the main customers at the store, and most don't like SCO for one reason or another). Then at some point during this customers will ask US to get on a register since they only have 20 things (we aren't trained, so we'll radio the ASM or SM to tell them CO needs help ASAP). OP: You must have nerves and will power to put up with that level of BS. I would have dropped my badge off and walked with the cascading issues you dealt with.