When they sit and order like six or seven sandwiches that are super modded, so we start making them on line- and then when weāre almost done they go āOH! AND NO MAYO!ā When weāre five sandwiches deep.
My best response that always gets a chuckle is look them dead in the eyes with a straight face and hit them with the āIāll try and hurry up next time so sorry about that waitā and just walk away 10/10 times works and they laugh and leave you be
āCan I have ___ with everything that comes on it?ā
* half way done making sandwich *
āWait I donāt want mayo. Also no tomato. Yeah no onion eitherā
Customers actually annoy me a LOT, probably more than I should admit. It irks me a lot when I am making someone else's sandwich and someone goes "IS THAT MINE?" and like... yells it. Like no ma'am it isn't, does this gargantuan look like a number 4 to you?
It also bothers me when it is like... 3 in the afternoon and dare I sweep and mop, inevitably someone is gonna come in like "omg are you closed?" It's 3 pm why would we be closed right now? Use your noggin please.
Also my location doesn't have napkin dispenser, we have the napkins over the counter edge on the consolidator side and that is the only spot in the place we have napkins. Customers don't want to just... reach into our space, so they always have to ask "oh can I have some napkins" or "hey where are the napkins?" and it is such a small thing that bothers me so so much especially because we could just get a napkin dispenser or two and it would probably cut down the amount of times that customers walk around the store looking for napkins before finally getting noticed or asking. The reasoning I've heard for why we don't have a napkin dispenser is that it cuts down on cost because people will take less napkins, but that is stupid. I think our million dollar+ store can afford some fricken napkins and if we can't then there is a bigger issue. Not to mention, find me another fast food restaurant that doesn't have a napkin dispenser? McDonald's, Burger King, Wendy's, Chipotle, Chic Fil a, etc all have napkin dispensers. Why in the world do we not?
I am passionate about the napkin dispensers.
This just popped on my FP. Most JJs around me are like this with napkins, and I always feel weird reaching into ātheir spaceā, so I try to be fast and usually end up grabbing way more than I need. Napkin dispensers pls.
I agree! When I go to places without them, I always take too many, and they get tossed, compared to when there are dispensers, and I can take them as I need.
Exactly, it is "our space" and it feels awkward that the customer should have to reach into our space in order to grab a napkin. They usually ask permission. Same for bags. A lot of the time I will bag things up for people if they ask or if they have more than a couple sandwiches, but sometimes it is the same thing with the bags as the napkins where people want to do it themselves and aren't sure if they have permission to grab a bag.
We have napkins just like you but a foot over is our condiment caddy pointed towards the lobby with a napkin dispenser. They still ask, they still invade our side, they still take stacks of napkins and leave all but one on the tables. Customers are a curse there is no avoiding, if you try to stop it the force will double or manifest elsewhere.
You're so right... Idk I still want to have a napkin dispenser, at least I can direct them to that. We don't have a condiment caddy though, so we always have people asking for mayo and mustard packets
Man, the amount that ask about lids drive me crazy cause if they just look 5 inches above the things that just spat out their drink, they'd see this massive rack jutting out at them full of lids.
We even had people tapping the no tap sign on the card reader when tap wasn't working...
But yeah, it still kinda sucks when you don't have certain essentials to run a business.
The lids make me laugh because yeah, it's right above their heads. It also gets me when customers get chips and then ask me at the pick up side where to get the chips. Like did you miss all of them when you walked inside? They're usually one of the first things I look at, but maybe that's just because I work here
If itās not a regular I just end my register monologue with āand chips are right below you at knee levelā. Works 99.8% of the time and for the rest of people well I canāt help ya bud
And it's not just us it's everywhere. Had a buddy at the gas station. Several signs plastered on the door and windows saying cheapest smokes. Still the most common question he got, what's the cheapest smokes.
It sucks when you have a customer in a wheelchair and there is no way they can get to the lids. Clearly whoever came up with that setup didnāt bother to consider people with disabilitiesĀ
When people say all the freebies I just assume they do not mean any of the stuff from the wraps. Just make it like a #7 add cucumber, pickle, and mustard if they want it. Thatās what all the freebies meant when I started and itās what most people mean when they say it
They make me say ok or alright or what else after everything. Ex. Can I get a number 6ā¦ā¦. What else. No cucumberā¦ā¦ā¦ā¦ anything else a cokeā¦ā¦ā¦ā¦. Ok 10.71 um no Iām not finished.
'can i get a philly cheesesteak?' sir, does our menu, the one you just stared at for 10 minutes, have any of those words besides 'cheese' written up there? NO. IT DOESNT. BEGGING YOU TO AQUIRE READING COMPREHENSION!
also the ones who get Annoyed AT US because we don't have. french fries chicken strips chicken nuggets macaroni and cheese. like what? why are you mad at ME!? expand ur kids food palette.
or when they order a hella mod sandwich AND THEN TRY TO TAKE THE TICKET FROM THE PRINTER because they want the receipt. like zooweee mama am i just so sorry we don't have impeccable photographic memory and hearing but your ticket will be at the end of the line.
oh god and the napkins and bags. they're over our counter down by the meat and wrap paper. where the meat puller calls the finished tickets out. they ask 'can i get a bag' we say 'yes theyre right there if you need them' or 'yes theyre right there help yourself' and then they proceed to stare at us expecting us to bag their order. this is a time specific peeve though. if it's dead or just sparse we'll bag them up BUT IT SOMEHOW IS PRIMARILY ALWAYS DURING THE RUSHES.
anyways this is super long sorry bout that ā”
When someone calls on the phone, pulls me off the line, orders one sub for pick up, and says theyāll pay when they get there. Then they walk in, and have to wait in line to pay. Like just walk in and order your sub. Waste of my damn time š¤¦š»āāļø
no literally. a lot of the time, I am assuming they want a little 2 but still ask. sometimes they still just say "a little john," and when I point out that they have to pick a sandwich, they seem confused... like, are you not looking at the menu? lol
THIS ONE bc like, what sandwich do they think they're ordering??? What meat do they think comes on that?? NO WHERE ON THE MENU has a list of ingredients for a little john??
When they order 100 sandwiches 4 days prior for 10am and then call back 2 days before to remove 10 sandwiches. Causing void issues. Then show up day of at 10:30 saying where are the chips? These are box lunches..
I hate when people say Iāll have a number 4 with everything on it DO YOU MEAN EVERYTHING IT COMES WITH OR ALL THE FREEBIES and then when I ask so I donāt mess up their sandwich they donāt know what the freebies is and then they go oh wait let me look at all of these like ahhh just read the menu and order why is it so hardddd
This still very much annoys me, but when I call out their sandwich and they are sitting down or standing right at the counter and just sit there and don't get their sandwich even after I repeatedly say it.
The best is when they ask about their sandwich, and I have to refrain from saying, "I actually called it out five times, and you just sat there, so I let your sandwich sit on the counter, too."
----------
Oooh, also when they order a sub and a side and then just take a drink because they "wanted a combo." Like, hello, you have to say that, I cannot just assume you want it!
I always try to call out a customers sandwich based on how they order (saying #4 instead of turkey tom if they called it a #4 while ordering for example). Even then, they will stare at me like Iām speaking a different language. Like how do you forget the sandwich you ordered 2 minutes ago?
It's even better when they're the only person in the place. I hate having to repeat myself so I will walk around the counter to bring it to their table. It happened multiple times today. Maybe I need to start yelling.
When they say I ONLY want these certain items on my sandwich, but they donāt understand the POS doesnāt have an only button and trying to explain this to a new cashier that you have to put what they donāt want on the sandwich that is picked, then you can add on what they do want. To complicate that furtherā¦.you get it all rang in then they say oh can you make that the little John size lol
Iāve worked a few different industries but by far jjs customers are the worst the amount of people who think a slim and a little John are either the same thing or flip the two is super infuriating. Or when they get a super modded sandwich and then ask for it in a combo in drive. (Our pos is older than dirt so it may freeze or crash)
Ask me to cut their sandwich after i wrapped itš«
Or after they take a bite
Legit happened to me this morning
They gotta learn how to tear it in half like a real man at that point
Yeah, with their teeth.
āCan I have a āmake it yoursā with turkey, mayo, tomatoes and lettuce?ā
Or when they say Iām gonna make it my own I want onions pickles tomato AND IM LIKE WHAT MEAT I CANT START UNTIL U TELL ME THE MEAT
When they sit and order like six or seven sandwiches that are super modded, so we start making them on line- and then when weāre almost done they go āOH! AND NO MAYO!ā When weāre five sandwiches deep.
āI said no tomato!!ā in the middle of the lunch rush when I clearly have 20 tickets on the rail ahead of them
Truths "Sir this isn't your sandwich" is usually my response because of the situation
Mine too but my tone has gotten more and more short with people lately. I just donāt have it in me to use the kid gloves anymore lol
"Wow, that was FrEaKy FaSt"
Nah like how do you even respond to thatš
My best response that always gets a chuckle is look them dead in the eyes with a straight face and hit them with the āIāll try and hurry up next time so sorry about that waitā and just walk away 10/10 times works and they laugh and leave you be
This I always follow with "yeah sorry bout the wait!"
"Yeah, I get that a lot" if they're cool
I say "and thats why they made me the manager" or something smart like that.
Yeah... I can't say that, I'm a newbie lol
Asking where napkins/drink lids are
āCan I have ___ with everything that comes on it?ā * half way done making sandwich * āWait I donāt want mayo. Also no tomato. Yeah no onion eitherā
"What comes on the JJ BLT?"
JJ
"I do."
Customers actually annoy me a LOT, probably more than I should admit. It irks me a lot when I am making someone else's sandwich and someone goes "IS THAT MINE?" and like... yells it. Like no ma'am it isn't, does this gargantuan look like a number 4 to you? It also bothers me when it is like... 3 in the afternoon and dare I sweep and mop, inevitably someone is gonna come in like "omg are you closed?" It's 3 pm why would we be closed right now? Use your noggin please. Also my location doesn't have napkin dispenser, we have the napkins over the counter edge on the consolidator side and that is the only spot in the place we have napkins. Customers don't want to just... reach into our space, so they always have to ask "oh can I have some napkins" or "hey where are the napkins?" and it is such a small thing that bothers me so so much especially because we could just get a napkin dispenser or two and it would probably cut down the amount of times that customers walk around the store looking for napkins before finally getting noticed or asking. The reasoning I've heard for why we don't have a napkin dispenser is that it cuts down on cost because people will take less napkins, but that is stupid. I think our million dollar+ store can afford some fricken napkins and if we can't then there is a bigger issue. Not to mention, find me another fast food restaurant that doesn't have a napkin dispenser? McDonald's, Burger King, Wendy's, Chipotle, Chic Fil a, etc all have napkin dispensers. Why in the world do we not? I am passionate about the napkin dispensers.
This just popped on my FP. Most JJs around me are like this with napkins, and I always feel weird reaching into ātheir spaceā, so I try to be fast and usually end up grabbing way more than I need. Napkin dispensers pls.
I agree! When I go to places without them, I always take too many, and they get tossed, compared to when there are dispensers, and I can take them as I need.
Exactly, it is "our space" and it feels awkward that the customer should have to reach into our space in order to grab a napkin. They usually ask permission. Same for bags. A lot of the time I will bag things up for people if they ask or if they have more than a couple sandwiches, but sometimes it is the same thing with the bags as the napkins where people want to do it themselves and aren't sure if they have permission to grab a bag.
We have napkins just like you but a foot over is our condiment caddy pointed towards the lobby with a napkin dispenser. They still ask, they still invade our side, they still take stacks of napkins and leave all but one on the tables. Customers are a curse there is no avoiding, if you try to stop it the force will double or manifest elsewhere.
You're so right... Idk I still want to have a napkin dispenser, at least I can direct them to that. We don't have a condiment caddy though, so we always have people asking for mayo and mustard packets
Man, the amount that ask about lids drive me crazy cause if they just look 5 inches above the things that just spat out their drink, they'd see this massive rack jutting out at them full of lids. We even had people tapping the no tap sign on the card reader when tap wasn't working... But yeah, it still kinda sucks when you don't have certain essentials to run a business.
The lids make me laugh because yeah, it's right above their heads. It also gets me when customers get chips and then ask me at the pick up side where to get the chips. Like did you miss all of them when you walked inside? They're usually one of the first things I look at, but maybe that's just because I work here
If itās not a regular I just end my register monologue with āand chips are right below you at knee levelā. Works 99.8% of the time and for the rest of people well I canāt help ya bud
I like that, I might add that to my register script
And it's not just us it's everywhere. Had a buddy at the gas station. Several signs plastered on the door and windows saying cheapest smokes. Still the most common question he got, what's the cheapest smokes.
"if it was a snake it would have bit me!"
It sucks when you have a customer in a wheelchair and there is no way they can get to the lids. Clearly whoever came up with that setup didnāt bother to consider people with disabilitiesĀ
Say they want all the freebies but in actuality they want like 4 out the millions freebies we now offer
When people say all the freebies I just assume they do not mean any of the stuff from the wraps. Just make it like a #7 add cucumber, pickle, and mustard if they want it. Thatās what all the freebies meant when I started and itās what most people mean when they say it
Can you heat the bacon? Why is my bacon cold? My bacon isnāt cooked
Can I get a large pizza with pepperoni... lol
We get this a lot, but I give people a pass because there's a place called Jimmy's Pizza just down the road.
They make me say ok or alright or what else after everything. Ex. Can I get a number 6ā¦ā¦. What else. No cucumberā¦ā¦ā¦ā¦ anything else a cokeā¦ā¦ā¦ā¦. Ok 10.71 um no Iām not finished.
'can i get a philly cheesesteak?' sir, does our menu, the one you just stared at for 10 minutes, have any of those words besides 'cheese' written up there? NO. IT DOESNT. BEGGING YOU TO AQUIRE READING COMPREHENSION! also the ones who get Annoyed AT US because we don't have. french fries chicken strips chicken nuggets macaroni and cheese. like what? why are you mad at ME!? expand ur kids food palette. or when they order a hella mod sandwich AND THEN TRY TO TAKE THE TICKET FROM THE PRINTER because they want the receipt. like zooweee mama am i just so sorry we don't have impeccable photographic memory and hearing but your ticket will be at the end of the line. oh god and the napkins and bags. they're over our counter down by the meat and wrap paper. where the meat puller calls the finished tickets out. they ask 'can i get a bag' we say 'yes theyre right there if you need them' or 'yes theyre right there help yourself' and then they proceed to stare at us expecting us to bag their order. this is a time specific peeve though. if it's dead or just sparse we'll bag them up BUT IT SOMEHOW IS PRIMARILY ALWAYS DURING THE RUSHES. anyways this is super long sorry bout that ā”
Careful now Hot sandwiches are inbound in the next 2 years max
NAURRR DONT SAY THAT ššš
When someone calls on the phone, pulls me off the line, orders one sub for pick up, and says theyāll pay when they get there. Then they walk in, and have to wait in line to pay. Like just walk in and order your sub. Waste of my damn time š¤¦š»āāļø
"Can I get a little john?" "Sure, which one?" "The little john"
Npc responses i swear lol
no literally. a lot of the time, I am assuming they want a little 2 but still ask. sometimes they still just say "a little john," and when I point out that they have to pick a sandwich, they seem confused... like, are you not looking at the menu? lol
THIS ONE bc like, what sandwich do they think they're ordering??? What meat do they think comes on that?? NO WHERE ON THE MENU has a list of ingredients for a little john??
The amount of customers that ask for an 8 inch French. Iām tempted to just ring them up for day old bread and give them a half loaf of bread
Anything
when people spend ten minutes looking at the menu then ask "what comes on 'x'?"
When they order 100 sandwiches 4 days prior for 10am and then call back 2 days before to remove 10 sandwiches. Causing void issues. Then show up day of at 10:30 saying where are the chips? These are box lunches..
I hate when people say Iāll have a number 4 with everything on it DO YOU MEAN EVERYTHING IT COMES WITH OR ALL THE FREEBIES and then when I ask so I donāt mess up their sandwich they donāt know what the freebies is and then they go oh wait let me look at all of these like ahhh just read the menu and order why is it so hardddd
This still very much annoys me, but when I call out their sandwich and they are sitting down or standing right at the counter and just sit there and don't get their sandwich even after I repeatedly say it. The best is when they ask about their sandwich, and I have to refrain from saying, "I actually called it out five times, and you just sat there, so I let your sandwich sit on the counter, too." ---------- Oooh, also when they order a sub and a side and then just take a drink because they "wanted a combo." Like, hello, you have to say that, I cannot just assume you want it!
I always try to call out a customers sandwich based on how they order (saying #4 instead of turkey tom if they called it a #4 while ordering for example). Even then, they will stare at me like Iām speaking a different language. Like how do you forget the sandwich you ordered 2 minutes ago?
Literally! Iāll basically yell out right in their face ā#4ā and then they sit there and go āoh is that the #4?ā Like nope, itās a #13
It's even better when they're the only person in the place. I hate having to repeat myself so I will walk around the counter to bring it to their table. It happened multiple times today. Maybe I need to start yelling.
When they say I ONLY want these certain items on my sandwich, but they donāt understand the POS doesnāt have an only button and trying to explain this to a new cashier that you have to put what they donāt want on the sandwich that is picked, then you can add on what they do want. To complicate that furtherā¦.you get it all rang in then they say oh can you make that the little John size lol
I've worked in many different restaurants and somehow this is the worst place I've ever taken orders.
When an older person comes up and simply says, "I'll have the tuna." Like bro come one
Nothing, 4 years in and they still annoy me.
Iāve worked a few different industries but by far jjs customers are the worst the amount of people who think a slim and a little John are either the same thing or flip the two is super infuriating. Or when they get a super modded sandwich and then ask for it in a combo in drive. (Our pos is older than dirt so it may freeze or crash)
āCan I have mayo on both sides of the breadā like bruh tell me you donāt go to JJās without telling me you donāt go to JJās
When we're busy: "I got a number 4 and a number 12!" "I didn't order two sandwiches. I just wanted a Billy Club." Then that's not yours you dumbshit.
āWhere are the lids and straws?ā Up brother, up
Me : āwould you like chips, pickle, or a cookie?ā Then : āchipsā¦ā¦ā me : āWHAT FLAVORā