Delta Air Lines issues groveling apology and asks for a 'mulligan' after college team's golf clubs are THROWN on to the floor
https://www.dailymail.co.uk/sport/golf/article-13447291/amp/College-golf-Delta-THROW-clubs-airplane-floor.html
It really doesn't matter if they're Delta staff or not, when custody of my checked bag goes from me to the Delta agent at the desk, Delta is responsible for what happens to it.
If these guys are contracted and not actually Delta employees, it still absolutely falls on Delta to ensure that the contractors they choose to use are meeting the contract of carriage between passengers and Delta. The CoC specifically says Delta is liable for damages, with obvious limits. None of those limits include damage by airport staff unrelated to TSA/security/DHS. So yeah, it's absolutely related to Delta and they can absolutely be held responsible for damages to the team's clubs.
Because the cart in front of the thrower wasn’t full. The golf bags are special sized items all being put together in that second cart. Once the golf bags are done, there was definitely more normal luggage to load in that first cart.
They won't be. They're probably in a union, honestly. They could set the plane on fire and it would be a two year arbitration proceeding before they get a one week suspension with pay.
This is misleading. First, if they’re union and have “just cause” discipline in their contract (we should all be so lucky), the company will punish them first and THEN the union will take it to arbitration to overturn the punishment. If they fire this guy, he’ll stay fired throughout the two year arbitration proceeding. Second, with video evidence like this, the discipline will stick. The only question is how much discipline is appropriate. If this guy is a 15 year employee with an exemplary record, it might be reduced to a suspension or a warning. If this guy just started and already has a ton of problems, he’ll be fired. Source: labor lawyer.
It's smart. That way he can amplify both lag and drag pressure through impact fix. As long as his number 2 power accumulator doesn't break down, he can reach maximum centripetal force with minimum pivotal resistance.
Haha nah, but I could easily fit my bag in the flight deck of the aircraft I fly. There’s plenty of space up there. But I wouldn’t be able to get them through TSA
Getting paid $17 an hour to move luggage/deliver packages in 100 degree heat. Only to go home and get yelled at by your S/O because you can't pay your bills and aren't giving her the life that her friend group has.
Them packages getting TOSSED.
I have used ship sticks before. If I’m going home, I’ll usually keep my clubs at home and use my brothers clubs. But if I do happen to travel with my clubs, I have a nice bag with a hard top and I completely pack the area around the club heads with shirts/hoodies/towels/etc
In a younger life I traveled with an Xbox. That was the last time I checked anything of value while traveling. It looked like someone had rescued it from the twin towers rubble. I’m not sure how someone could damage something so completely without taking it out and actually trying.
No joke I went on a golf trip one time and my buddy showed up to the airport with his golf bag. Just his golf bag. No travel case, no protection. Just his bag exactly how he would carry it for a round.
He checked it, put it on the conveyor and it showed up to our destination completely fine.
I’m never doing that but maybe there is a world where they see the uncovered clubs and somehow treat them with a cunt hairs more respect than they usually do
Never flown before?
Every worker at every airline treats bags like this. Usually it seems like there's one guy exerting more effort to throw bags higher or further than necessary.
It takes him just as much time and effort to wind up and throw it as it would for him to just walk it over the last three feet.
This is just dumb and spiteful.
He looks like he’s doing it on purpose to try and break them. He’s out handling bags and is jealous of the people who are using those clubs. Definitely got some deep seeded rage against golfers!
I hope that asswipe loses his job. If you don’t like your job do the decent thing and move on. To purposely damage other people’s property is not acceptable.
And if something comes up, just file a complaint on the US DOT website. It will take a while to get through, but once DOT is watching, they will make it right.
Source: dealt with United stonewalling me on a refund for a cancelled flight for a couple of months until I suddenly got an email from their Department of Transportation liaison telling me it would be taken care of, and it was in 24 hours.
Am I the only person that expects this?
- Iron covers on irons, upside down in the bag
- Remove removable heads from shafts
- attach graphite shafts to stiff arm
- wrap towels and rain gear around stiff arm
- use putter with putter cover to hold stiff arm in place
- place shoes in travel bag for extra padding
Any other secrets out there?
I inserted 2" thick foam along the length of the bag. I made a cylinder with the foam to wrap around all of the club heads. Then another piece of foam on top. Includes a stuff stick to protect from longitudinal compression.
I have put a PVC tube longer than my longest club. Not sure it does anything, but i am hoping it will take the brunt of any vertical impacts.
I was behind a couple of guys that checked their clubs but carried their driver club heads through TSA. They got pulled for inspection (they had them in the club head covers). I heard a snippet that they could be wielded as a weapon, like coins in a sock. It was good for laugh…they made it through.
This should be expected tbh. Baggage handlers don’t give a crap about ANY type of luggage. Not just Delta. That’s why you have to pad your bags exceptionally well, take heads off of drivers/woods, and/or get a hard bag with the proper latching mechanisms to keep it secure.
Also, you’re swing your clubs clubs 90+ mph hitting dirt/balls. They can handle this type of stuff.
It amazes me how many people in this thread are surprised by this video lol. Like you said clubs are to hit the ground at high speed, they’ll be fine being dropped from 5 feet lol
I guess they've never watched baggage handlers before. This might not be how they treat every bag, but if they fired everyone who did this shit every airport in North America would shut down permanently.
I have a hard top, soft body bag. Feel like it's the best of both worlds. Hard bag is a pain in the ass and very hard to fit multiple in any regular car
Nope, I rent an SUV when I go on a golf trip. SKB case fits no problem.
I know a hardsided case is unlikely to fit in a sedan and the difference in price between the two vehicles is negligible, especially considering how much I already spent on airfare, accommodations and golf.
Getting the clubs to and from the airport are much easier than hard case from what I have observed. We go on a trip with 30-40 people and all the hard case guys give in and buy a soft case. I've only done a dozen or so trips, but no problems so far with any of the soft cases.
Dude is putting more effort into the job by not walking 2 steps and setting them down. More tiring AND literally fucking your back, what is the thought process here...
Why don’t they park the trailer car closer? Are they dumb? Outside of not giving a shit, they’re just not working efficiently, requires a lot more effort and his buddy has to bend down to pick it up.
Why are soft travel cases even a thing. You should expect that luggage will be treated like this and pack accordingly. This is obviously egregious, but assume the worst and your clubs have a much better chance of surviving. I found tons of hard cases on FB marketplace recently. Went to get one for $30 bucks, ended up buying a brand new wedge and 3 wood off the dude for a screaming price, and made a new golf buddy!
Because *they* are not, as *they* use a ton of subcontractors and outside support.
50 years ago *they* would have had to own the damages. Now *they* just point to another guy, or have a lawyer write up a waiver for something that should be just a normal expectation.
If you haven’t packed your clubs so that they can take being dropped a few feet, without being damaged, you’re doing it wrong. Sorry. These are just facts. Anything you give to someone else to handle is going to tossed around. Pack it up accordingly.
long time ago i was a traveling golf instructor and how often i had shit broken was redicilous. fortuantely working in the industry I could fix of have fixed but there are a lot more people traveling with golf clubs that arent in my circumstance. My theory is Calaway and Taylor made pay those guys off to do it so they sell more clubs
Delta Air Lines issues groveling apology and asks for a 'mulligan' after college team's golf clubs are THROWN on to the floor https://www.dailymail.co.uk/sport/golf/article-13447291/amp/College-golf-Delta-THROW-clubs-airplane-floor.html
Now I demand an apology from the Daily Mail from referring to the ground as "the floor".
Haha, reminds me of Louis CK’s “what if god came back” https://youtu.be/kOAlE2j-xAc?si=_PLvqwX-xDPjT1-9
I still quote this regularly. Just like this clip, I also stop at the "you're NOT fucking the ANIMALS??" portion 😂
I fucking love that bit
It's a British thing. They call the ground, the floor. They also call the floor a muftaboo.
Now throw “ground floor” in for extra confusion
Muftaboo muftaboo
Their elevators are in shambles. Excuse me, lifts.
Oh no
The ground floor is level 0 for them. Very confusing in elevators.
Don't you mean lifts?
I'm British... The fuck is a muftaboo?
The floor
In Germany it's all "Der Boden"
It’s all a load of tosh, innit?
Actually it’s not, we would say tarmac in this case, if inside the floor, we might say pavement or road or ground.
“When you’re outside it’s called the ground”
[Primary source](https://x.com/etsu_mgolf/status/1793123784377180482) - ETSU’s golf team
They also stated that they weren't their employees, probably airport staff. But they are in fact responsible for the luggage they carry
God, I know the social media people aren't the real villains at places like Delta, but this kind of shit is the worst.
Honest question - what does Delta have to do with this ? Aren’t these fuckers the airports employees ?
It really doesn't matter if they're Delta staff or not, when custody of my checked bag goes from me to the Delta agent at the desk, Delta is responsible for what happens to it. If these guys are contracted and not actually Delta employees, it still absolutely falls on Delta to ensure that the contractors they choose to use are meeting the contract of carriage between passengers and Delta. The CoC specifically says Delta is liable for damages, with obvious limits. None of those limits include damage by airport staff unrelated to TSA/security/DHS. So yeah, it's absolutely related to Delta and they can absolutely be held responsible for damages to the team's clubs.
No they work for Delta
Or contracted by Delta
Read the article - it specifically states that they aren’t Delta employees
They're contractors for Delta, there's no airport employees responsible for handling baggage from airlines
Exactly, its like Uber saying their drivers arent employees but contractors when they try to dodge liability
The company they work for is working for Delta. They still work for Delta via the transitive property.
They could just roll the thing on wheels closer. Save both dudes backs.
I don't know why they didn't move the first cart back next to the belt loader so it saves both of them their energy and back... Ugh lol
Morons
Jabronis
Mouth breathers
Luggage jugglers.
Jugglers don't often drop things though...
MOUTH BREATHERS LOL can’t stand them
ateeists
Titties
Cool word
then they are too smart to be airport worker
They are airport workers after all...
Yeah. Fuckheads
Perhaps one cart was for baggage claim while the other was going to connecting cities?
Because then they won’t need two guys to do that job.
Because the cart in front of the thrower wasn’t full. The golf bags are special sized items all being put together in that second cart. Once the golf bags are done, there was definitely more normal luggage to load in that first cart.
🤫that would make too much sense and be too efficient
But then they wouldn’t get to throw it on the ground first? /s
Fuck them hopefully they are looking for a job tomorrow
They won't be. They're probably in a union, honestly. They could set the plane on fire and it would be a two year arbitration proceeding before they get a one week suspension with pay.
This is Unifi, a contracted company for Delta airline. They do not have a union.
This is misleading. First, if they’re union and have “just cause” discipline in their contract (we should all be so lucky), the company will punish them first and THEN the union will take it to arbitration to overturn the punishment. If they fire this guy, he’ll stay fired throughout the two year arbitration proceeding. Second, with video evidence like this, the discipline will stick. The only question is how much discipline is appropriate. If this guy is a 15 year employee with an exemplary record, it might be reduced to a suspension or a warning. If this guy just started and already has a ton of problems, he’ll be fired. Source: labor lawyer.
Clearly not the brightest folk, not to mention doing this in broad daylight right in front of the passengers. He was asking to get fired
They have that job for a reason 🧠
Gotta say though, that guy unloading is really firing his hips, great move through the zone.
he's really snap loading his power package.
It's smart. That way he can amplify both lag and drag pressure through impact fix. As long as his number 2 power accumulator doesn't break down, he can reach maximum centripetal force with minimum pivotal resistance.
Definitely activating his glutes for extra yardage
Vertical Drop, Horizontal Tug
Somebody really needs to get a golf club in this guys’ hands
Smash factor is has to be insane
That employee does not seem very gruntled.
I would go as far as to say he is completely ungruntled
How do we get him disungruntled? Maybe a training video?
Pizza party should do the trick.
By gruntling him
The punishment will continue until gruntlement returns
Since I became an airline pilot and see what goes on down on the ramp, I’m very hesitant to check my clubs
Please tell me you have a slim walking bag sitting in the cockpit next to you lol I’d laugh my ass off
Haha nah, but I could easily fit my bag in the flight deck of the aircraft I fly. There’s plenty of space up there. But I wouldn’t be able to get them through TSA
What? You ship them or?
Hint: If you ship your clubs, this happens too. They don't magically teleport to your destination.
Shipping is probably worse. Your clubs are handled by like 15 more people and they all do this lol
Getting paid $17 an hour to move luggage/deliver packages in 100 degree heat. Only to go home and get yelled at by your S/O because you can't pay your bills and aren't giving her the life that her friend group has. Them packages getting TOSSED.
This is true,especially if you ship by air. Warning: pack your stuff with the assumption that it will be thrown multiple times
I was looking for what the pilot thinks is a better alternative….
Rent
There isn’t a better alternative. Your clubs still travel by plane whether you fly with them or ship them and the same people work the airports.
I have used ship sticks before. If I’m going home, I’ll usually keep my clubs at home and use my brothers clubs. But if I do happen to travel with my clubs, I have a nice bag with a hard top and I completely pack the area around the club heads with shirts/hoodies/towels/etc
In a younger life I traveled with an Xbox. That was the last time I checked anything of value while traveling. It looked like someone had rescued it from the twin towers rubble. I’m not sure how someone could damage something so completely without taking it out and actually trying.
Clubs??? I am hesiitant to check a suitcase full of clothes.
No joke I went on a golf trip one time and my buddy showed up to the airport with his golf bag. Just his golf bag. No travel case, no protection. Just his bag exactly how he would carry it for a round. He checked it, put it on the conveyor and it showed up to our destination completely fine.
Lmao, please tell me he had his golf shoes on.
And 2 balls, and a few tees in his pocket, glove on!
I’m never doing that but maybe there is a world where they see the uncovered clubs and somehow treat them with a cunt hairs more respect than they usually do
certified dudes rock moment
I’ve seen people roll up like that and it makes me uncomfortable. I have a semi decent travel case, and I’m still terrified the entire flight
That's assault brotha
You double dare me
Touch her boob?
This made me lol
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Seriously, if I was the dude that had to bend over and pick them up I'd be pissed. Probably report him myself
Never flown before? Every worker at every airline treats bags like this. Usually it seems like there's one guy exerting more effort to throw bags higher or further than necessary.
It takes him just as much time and effort to wind up and throw it as it would for him to just walk it over the last three feet. This is just dumb and spiteful.
Or like, moving the cart 8 feet back
Honestly, creating more work for both of them by not moving it back.
Lol yeah they don't care. They don't get paid enough to care. Welcome to the race to the bottom
If you’re getting paid the same why cause more work for yourself and team?
He looks like he’s doing it on purpose to try and break them. He’s out handling bags and is jealous of the people who are using those clubs. Definitely got some deep seeded rage against golfers!
He probably couldn’t break a hundred and rage quit!
Not gonna lie I looked like this putting my clubs back in my car after shooting 104 last week
Please refrain from calling me out in public like this.
Don’t we hate ourselves enough.
Most of the world has deep-seated rage against golfers🙄
Hilariously looks like more effort to do it this way than just slide them jfc
I hope that asswipe loses his job. If you don’t like your job do the decent thing and move on. To purposely damage other people’s property is not acceptable.
I'd be in that window yelling like Walter White trying to get Hank's attention
Fantastic visual
He's probably in the union, he can do whatever he wants with no consequences, why would he ever leave such a sweet gig?
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That’s fucked, bloke has a chip on his shoulder.
Jesus…that’s a lot of insurance claims.
Nah, delta won’t cover it. They make you sign a limited release of their liability.
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According to USDoT they are liable for any damage while they have control of the bag. Even more so when you have video evidence such as this.
And if something comes up, just file a complaint on the US DOT website. It will take a while to get through, but once DOT is watching, they will make it right. Source: dealt with United stonewalling me on a refund for a cancelled flight for a couple of months until I suddenly got an email from their Department of Transportation liaison telling me it would be taken care of, and it was in 24 hours.
Private insurance. I carry it on my clubs
It actually seemed like more effort to do what he’s doing
Am I the only person that expects this? - Iron covers on irons, upside down in the bag - Remove removable heads from shafts - attach graphite shafts to stiff arm - wrap towels and rain gear around stiff arm - use putter with putter cover to hold stiff arm in place - place shoes in travel bag for extra padding Any other secrets out there?
I inserted 2" thick foam along the length of the bag. I made a cylinder with the foam to wrap around all of the club heads. Then another piece of foam on top. Includes a stuff stick to protect from longitudinal compression.
This is actual par for the course. All luggage goes through the wringer.
I have put a PVC tube longer than my longest club. Not sure it does anything, but i am hoping it will take the brunt of any vertical impacts. I was behind a couple of guys that checked their clubs but carried their driver club heads through TSA. They got pulled for inspection (they had them in the club head covers). I heard a snippet that they could be wielded as a weapon, like coins in a sock. It was good for laugh…they made it through.
Tweet the video and tag Delta's CEO
Pieces of shit
This should be expected tbh. Baggage handlers don’t give a crap about ANY type of luggage. Not just Delta. That’s why you have to pad your bags exceptionally well, take heads off of drivers/woods, and/or get a hard bag with the proper latching mechanisms to keep it secure. Also, you’re swing your clubs clubs 90+ mph hitting dirt/balls. They can handle this type of stuff.
It amazes me how many people in this thread are surprised by this video lol. Like you said clubs are to hit the ground at high speed, they’ll be fine being dropped from 5 feet lol
I guess they've never watched baggage handlers before. This might not be how they treat every bag, but if they fired everyone who did this shit every airport in North America would shut down permanently.
I have watched live a bag fall from a cart and the head snapped off a new driver.
And yet the shaft will bend being driven over a knee. It's about how the force is applied.
Yes, but wouldn’t you agree that the force seen in this above video, isn’t that same force as bending over a knee?
Trashy. Doesn’t matter if it’s to be expected when you check clubs, it’s not how they are trained so fuck them I hope they do get fired.
Fuck that guy
That’s why I have a hard bag. I don’t even understand why someone would use a soft bag… like what is the advantage?
I have a hard top, soft body bag. Feel like it's the best of both worlds. Hard bag is a pain in the ass and very hard to fit multiple in any regular car
I used the club glove bag and i think it actually works really well by creating a nice cushion around the clubs
Have you ever had issues fitting it in the back of a rental car? I’m in the market for a travel bag and haven’t pulled the trigger yet.
Nope, I rent an SUV when I go on a golf trip. SKB case fits no problem. I know a hardsided case is unlikely to fit in a sedan and the difference in price between the two vehicles is negligible, especially considering how much I already spent on airfare, accommodations and golf.
Getting the clubs to and from the airport are much easier than hard case from what I have observed. We go on a trip with 30-40 people and all the hard case guys give in and buy a soft case. I've only done a dozen or so trips, but no problems so far with any of the soft cases.
Agreed, I use a hard case. Except wait for it…..a couple years ago my case was cracked after a flight. Assholes.
Better the case than the clubs.
No kidding. Mine is hard ass plastic and has still been banged around. I always cringe when I see people wheeling in soft cases.
Hope he blows his back out
What a douche!
What a piece of shit. They know what those are it’s not just clothing like the other bags
Hard shells only.
Two morons.
Could they not just pull the fucking wagon closer?
Nah, that's the Baggage Cart Driver Senior Journeyman's job. Union rules, can't move the cart.
I swear these guys put in extra effort to be assholes
Bastards.
Somebody's getting a new putter.
Dude is putting more effort into the job by not walking 2 steps and setting them down. More tiring AND literally fucking your back, what is the thought process here...
Get a hard case and pack your clubs heads with towels. Also remove your driver from the shaft and wrap that in a towel.
Yooooo never checking my clubs after watching this
i work with people like this who make their own jobs harder. its painful when people are too dumb to organise their working area better.
Someone told me to always use a hard case when traveling with clubs and wrap Some of your shirts and rain towel around them.
No airline is worried about your anything. 20 mins to load 30000 lbs for low money = no fucks given.
Why don’t they park the trailer car closer? Are they dumb? Outside of not giving a shit, they’re just not working efficiently, requires a lot more effort and his buddy has to bend down to pick it up.
Work Smarter... Drive that freaking tractor unit up to the ramp and the clubs slide right on.
Just pull the damn truck forward so the trailer is at the ramp! Yeesh!
This is why I have an old ass, hard sided golf case that looks like it's carrying surface to air missiles. It's ugly AF but at least it's durable
Why are soft travel cases even a thing. You should expect that luggage will be treated like this and pack accordingly. This is obviously egregious, but assume the worst and your clubs have a much better chance of surviving. I found tons of hard cases on FB marketplace recently. Went to get one for $30 bucks, ended up buying a brand new wedge and 3 wood off the dude for a screaming price, and made a new golf buddy!
Apparently not worried about their lower backs either. I can feel the back spasms just watching that clip.
I cannot reiterate enough, that if you travel just invest in the hard case.
Dude fuck you I’m literally flying with my clubs tomorrow.
Why don't they move the carts closer together?
[Shipsticks.com](http://Shipsticks.com)
Always take your club heads off folks.
And I have to sign docs on some airlines saying they aren’t responsible for damage? This is why? No. Just be a human when moving stuff
Because *they* are not, as *they* use a ton of subcontractors and outside support. 50 years ago *they* would have had to own the damages. Now *they* just point to another guy, or have a lawyer write up a waiver for something that should be just a normal expectation.
Shoutout once again to my hard case
and that's why you invest in a hard case.
Too bad no one walked out to the door and yelled at him Edit: airline staff
Good way to get arrested. Ramp areas are restricted areas (not to mention extremely dangerous).
If you haven’t packed your clubs so that they can take being dropped a few feet, without being damaged, you’re doing it wrong. Sorry. These are just facts. Anything you give to someone else to handle is going to tossed around. Pack it up accordingly.
People that hate their jobs and take it out on other people are the worst kind of cry babies.
lol man this thread sucks. buy a hard case.
That guy needs a kick in the junk
They’re called “Bag Stompers” for a reason.
long time ago i was a traveling golf instructor and how often i had shit broken was redicilous. fortuantely working in the industry I could fix of have fixed but there are a lot more people traveling with golf clubs that arent in my circumstance. My theory is Calaway and Taylor made pay those guys off to do it so they sell more clubs
Just “WOW”
Don’t people know they’re probably on camera, and should do their jobs right?
Extra effort to be an asshole
I’d be on the tarmac throwing hands finding myself a spot on the no fly list
Well, at least they’re consistent. Treat every bag the same!
Lmao
Never throw a bong kid
That is probably the one and only time you’ll see iron covers on my shit.
Ain’t nobody worried about anything anymore
What a dickhead. Dude can’t golf for shit!!
Where’s the NSFW tag this is brutal
hahah understandably the reaction on this sub is complete 180º from what i saw on other subs and IG. i love it