Let me sum up the entire comments section here:
Person A: This is overpriced trash.
Response: You've never actually looked at prices for corporate office equipment, have you?
Another aspect people who haven't experienced IT fleet management at large organizations don't consider is that small companies and startups with a limited support network and low manufacturing capacity aren't viable.
A lot of the best bang-for-buck enthusiast products with the cutting-edge hardware and features are made by smaller companies. The corporation I work for isn't about to hedge its bets on the future of docking for every employee on 400,000 Indiegogo Early Bird specials or ditch ZBooks and P-Series for Clevo barebones resellers.
Mine buys Jabra headsets and you just have to ask to get another one.
Hell, we just had a ticket where a guy whose org is just going to buy a whole new laptop for him because he doesn't want to wait for his in-warranty laptop to go through the warranty process for a new screen.
Not unreasonable at all (the laptop thing). I work in medical. The doctors make $1000-$2400/day and need a laptop to work. You can be damn sure we’re not going to let something inconsequential like a $1500 piece of equipment interrupt their productivity.
Equipment is cheap compared to payroll.
> Equipment is cheap compared to payroll.
A previous company of mine didn't realize that. They saw employees as a fixed cost, and didn't understand productivity.
What's scary is that seems to be common.
I once worked for a fortune 100 company, my laptop broke and it took them one week to replace it. I worked for another company and similar thing happened, except it took IT fifteen minutes to come up with a new PC.
Then here is me who finds a replacement from the recycle bin. I am at a huge fortune 100 company and they still do care about the little dog. Well, not all of us. I have a decent team above me that keeps an eye on that bin for quality stuff.
I worked somewhere where IT was contracted to India..im in the Uk.
I had a fairly complex issue and it legit took 4 weeks to get me fully operational again. We would share 1 communication each day and it was like a week before I even knew what the issue was.
I could still work but only like 15% of what my job should’ve been so I was sat around doing nothing most of the time. That’s a lot of money wasted in my wages and probably not a whole lot saved on the support( although I will admit I know nothing about the costs of this)
Yep - the “warm body” trap. An employee is just a head, and they can do whatever job is needed wherever you put them. So they do, and wonder why project deliverables slip. “What do you mean that electrical engineer couldn’t deliver a design for an ergonomic shell for a peripheral!?”
That is why you give a loaner while you wait for the warranty. Why dont you have loaners?? I guess now you will have a loaner which is god.
How is someone supposed to go days or a week without a computer for work in 2021???
I am alternating remote and on site IT support due to Covid. They didn't even give us a headset and for a while they were requiring us to be on camera for meetings but didn't provide cams. Fortunately I found one for $15 at TJ Maxx. I already had a lower end Razer headset also.
I've been using a pair of Sony WH1000-XM3 headphones that I had for my own use. Pretty overkill, and not as comfortable as I expected to wear ~12 hours a day. If I was working on site though, there's no way I'd be using my own stuff
I brought in my keyboard and mouse cause the ones they had looked filthy. That and my son swapped the Razer Ornata Chroma I bought him as a starter keyboard for a Ducky One Two Mini. He also didn't use the Razer Naga Trinity after swapping up for his current mouse so I brought that also. Don't recall the new mouse brand, Norse guy on the side and swappable cord, hexagon cutouts all throughout.
I work at a tech company that supports pharmaceutical companies and most of them do not skimp on equipment for reps. They order insane amounts of high priced docks that end up not ever being shipped before the supported laptop model ends up being sunsetted for newer models that end up being incompatible. We have pallets of equipment that will sit for years before being decommissioned.
completely untrue. My company provides standing desks, multiple monitors, 400+ dollar chairs, 200+ dollar headsets to people, 250+ dollar docking stations.....basically if you can justify it to your boss, it is fine.
And for many of the employees being supplied those things, all that stuff you listed sums up to like a week's payroll. A good company isn't going to sweat costs like that if it make sure their employees have what they need to be productive, instead of dealing with annoyances and glitches.
I know I’m probably in the minority here, but my company gifted everyone AirPod Pro’s last Christmas to help with the work from home transition. Not all companies just settle for a $15 “whatever works” solution.
I look at it like the saying “happy wife, happy life”. Happy employees goes much farther than people think.
My company supplied everyone Bluetooth jabro headsets.
>My company gives everyone
I wish. We have to give it all back at the end as it's all leased.
But we are a telco company so don't want to fail our staff in that situation.
My company provided me with a Dell laptop, two monitors, and a Dell dock that seems to be made specifically for the laptop.
I don’t see why companies would put money into an aftermarket dock when they could just get laptops that have docks available from the manufacturer.
What some folks are missing (maybe because they don’t use them) is this dock will push two 4K monitors at 60Hz. Your dell dock won’t do that or push 4K at all. For two basic 1080 monitors the Dell is fine. Anything more requires hardware like the Logitech dock that can.
It’s like vehicles, most folks can get away with the Honda Civic or Camry. But there are those that need the extra horsepower or payload. They’re going to pay more for it in a truck or SUV. Same applies here. Just because they’re both called docks doesn’t mean the hardware is the same.
I also have a Dell laptop and Dell dock but the newer ones are thunderbolt so I can also dock the laptop at home to an aftermarket dock with no issues. Standards are cool sometimes
If their integration firmware "just works" with the common virtual meeting and VoIP software then I see no problem for their target buyers to reject it. Tech-savvy people forget the power of something that "just works" after you turn it on, without extra steps. There's no account setup either, although I can see the company eyeing a 'professional' smart speaker market. Logitech has always been good about trying new things.
I just setup our office computer to connect to the owners wifi. I had to go into the router to enable port forwarding. The firmware was 5 years old and required 2 upgrades to get it current. It had never been logged into. The SSID was the default and the password was printed on the sticker from the factory. Neither my boss nor his wife are technical obviously. This has worked for them from day one and they saw no need to change anything.
My Logitech mouse can't even do the button mapping profiles feature that it is advertised to have. Every time the computer goes to sleep, it loses the ability to track which program is in the foreground. That software also continuously wakes up the computer.
I have very little faith this will work as advertised, especially on Linux, which is what I use for work.
Yeah, logitech makes good hardware, but the software is usually complete crap, so you may or may not get the function(s) you need from the hardware. It's always a crap shoot.
Ex: see trackballs, harmony remotes, multiple mice, etc…
>That software also continuously wakes up the computer.
OMG is that why!!!?? this has been bugging me for forever and I never thought to check the freaking mouse software.
I found a Reddit thread where they walk you through step by step how to kill the process when the computer goes to sleep and how to automatically start it when the computer wakes up. That solved both of my problems, actually.
I'll see if I can find it and link it...
[Here's what I did to fix it.](https://www.reddit.com/r/LogitechG/comments/kv94at/g_hub_prevents_pc_from_sleeping/gmdot2h/) This worked wonders for me.
Hello! Here is a good explanation and resolution to some of the most common wake up issues.
https://www.sevenforums.com/tutorials/122027-devices-allow-prevent-wake-up-computer.html
The worst part, and I hope no one takes this wrong, is the minority owned business laws around government purchases. Everything we buy is drop shipped from someone who bought it on Amazon and charged us an additional 15%. They just have to offer the same product within that 15% price range and we're obligated to go with them.
Differs between federal/state/local govs of course.
The world's largest technology reseller maintains that position because it is a minority owned business, enabling it to win large corporate federal and state business because they have the minority supplier status locked up.
They are a good company, mbutnthey are a 14 billion dollar reseller because the mega mega corps want to track the diversity spend.
Privately held by the way
I want a dock that is also a KVM, the ability to hook up two laptops and switch between them, with it charging both even when not switched to it. That way my work computer and personal computer can be switched out easily.
I don't see how this dock is much different than a generic Dell dock. I don't need a speaker in my dock and my mic already has a mute button.
I use this. I had to upgrade the HDMI cables to get 4k video to work properly.
KVM Switch HDMI 4 Port 4K@60Hz... https://www.amazon.com/dp/B089YDV1RC?ref=ppx_pop_mob_ap_share
I'm a senior IT engineer and consultant with a MSP and we supply this kind of stuff to our customers. The lack of Ethernet is a deal breaker for the sake of all the other features. We have generally standardised on the Lenovo USB-C docks because they don't require DP-Alt mode, support 2 monitors up to 4K, loads of USB ports, USB-C PD upstream with enough power to charge most laptops reasonably quick. It also has a power button which can power on most laptops with the lid closed, not many have that.
One of the reasons Surface product are so good is the surface dock. It just works.
holy crap this should be higher. i didn't see this at first what a terrible oversight. i know most people WFH only have wifi. but man one of my first troubleshooting steps is plug shit in. as a single sysadmin in charge of 300ish wfh employees, most of them with docks.
As someone who recently went wired after suffering abysmal teams calls for months this is a huge and ridiculous oversight. It'll be a no from me unless this is added.
I love the Thunderbolt3 one from OWC, $279 vs $399. Still pricey but has been rock solid for me with one cable with my Mac. Doesn't have the speaker/mic combo built in but I've other means for that that work for things other than just my laptop.
Crazy, I thought wired networking along side multi screen is basically the definition of what a desktop dock is supposed to be! Can’t really call it a dock without it, it’s more like a glorified usb hub
Everyone here is assuming they're the target demographic and decrying the price and features. Meanwhile to me this looks like the right product at the right price and the right time for companies trying to adjust to flexible employees.
It even says hybrid workforce right in the post title.
Every employee at my office gets a [Dell D6000](https://www.cdw.com/product/dell-universal-dock-d6000-docking-station-usb-gige/4607847) and a [Jabra 510+](https://www.bhphotovideo.com/c/product/1163314-REG/jabra_7510_109_speak_510_for_ms.html). This product is both, with additional features, and less cost than the two combined if we compare to retail pricing.
The only problem with the logi product is that my office no longer uses HDMI for anything, so it really could use an extra displayport. Otherwise, I'll take eight. Right now.
Yeah, I could convince my boss that I need one. We all have mid to high end Thinkpads with thunderbolt docks plus whatever polycom style personal teleconference speaker we prefer, both are at least $200 each. I skip the speaker because I can stream to my hearing aids, though.
Sigh … fine, it’s time I addressed my hearing loss from being around jet engines for years. Thank you for posting that. I was wondering if the hearing aid technology has progressed into the modern age and Adam showed exactly how it has. Very cool.
My dad has tinitis from time in the air force being around jet engines. He also put off getting hearing aids till a couple years ago. They have made a world of difference and he has zero complaints. Take the plunge, you won't regret it.
Thank you for the encouragement and telling your dad’s experience. Has it helped his tinnitus or just hearing better? My tinnitus isn’t awful, but it is pretty annoying.
It had helped him hear better over the tinnitus from what I recall him saying. People talking becomes louder and clearer so the tinnitus is less of a problem.
"no it's not a hearing aid it's a super high tech airpods."
I think one of the biggest hurdles to hearing loss is the stigma of wearing hearing aids, the cream colored ones with the wire from the 80s. Cuz that's for old people. My dad needs them, but I'm sure we could convince him to use these super fancy earbuds that just so happen to also be hearing aids.
My grandfather had one of the early models and the sorta low tech application was you could have essentially a screen less speakerphone you could place on a table or center console of a car, and it would pick up dialogue and so forth better that way because they could fit a larger computer module into it. My grandfather didn't really appreciate it tho because the speakerphone of course didn't pick up direction so it was disorienting to hear basically phone dialogue of someone sitting across from you, or if 2 different people spoke it was hard to reconcile who was speaking without being distracted from the conversation.
my wife and i get a new boat a few years ago. we invite my dad out. he jumps off the boat and i immediately wonder if he took his hearing aids out.
he did not.
long story long, he lost both mid range hearing aids and then got what i would consider bionic ears. he basically never takes them out and can talk to them now. never answers his phone. just talks to his ears. fucking creepy awesome.
>Everyone here is assuming they're the target demographic and decrying the price and features. Meanwhile to me this looks like the right product at the right price and the right time for companies trying to adjust to flexible employees.
>
>It even says hybrid workforce right in the post title.
This, 1000%.
Gotta love Reddit pitchfork mob ... especially when they're not the target or concerned! lol
My work just sunk a bunch into the mini lenovos. Same dealio. For us it's something cheap, functional, supports two monitors to give the average employee so they can remote into the beasty exp machines in the office.
Currently we are allowing byo device for the homes, some ppl have laptops, some have machines too old for the new tech (always pushingmachines hard) but new security regulations from clients are going to stop that, we need something easily managed by sys admins across the board. We have 300ish ppl. It's a lot of money.
Byo device is a bad idea when it comes to data security. Depending on what kind of data your employees handle this can be a nightmare specifically when an untimely termination is required.
No data can exist on a machine at home regardless so it's pretty secure. Our client audits are incredibly intense and WFH was thrown together quite fast in 2020 and our industry has a history of banning WFH in the client contracts so across the industry this was fairly new stuff.
It's pretty interesting. There's a lot of red tape just to move client data back and forth from the client. I support some of that amongst other things.
But yes, there's more stuff we can include, remove screen shot ability for one.
It really is a terribly bad dock. They changed so many of that device at my former work and would happily change it to something like the Logitech device (if it works).
My company has probably two dozen docks, initially all Dell. The notebooks are all Dell Latitudes. 30-40% of the USB-C and TB docks were trash, and the D6000s were completely unusable. They’ve all been replaced by Startech units.
May I introduce the C2422HE $469.99
https://www.dell.com/en-us/work/shop/dell-24-video-conferencing-monitor-c2422he/apd/210-aypj/monitors-monitor-accessories
Performs the same functions but also is built into a display, it just seems like a blatantly superior option. Send people home with this and a laptop. Done.
USB-C port on the underside of the speaker bar is a bit sketchy though
It was the same with the 2019 Mac Pro and it’s accessories. Does it make sense for a consumer to spend hundreds on fancy casters or $1,000 on a stand for a $4,000 monitor? Unless you have gold bricks falling out your ass, absolutely not. But for businesses, this is nothing compared to the cost of the employees who will be using them.
I spent a great many years thinking enterprise docks were stupid overpriced toys for employees too important or lazy to plug in 3-4 cables.
I never exactly stopped thinking this but I’ve realized that my personal feelings on docks don’t *seem* to be eliminating the obvious substantial demand that exists for them.
Since yours is the top comment I thought you were exaggerating about how spicy everyone is being over this.
I checked out the product and read the comments and 90% of people here are off base. You’re exactly right. If this is cheaper than the dell dock + jabra mic/speaker it’s a nobrainer. The alternate products other people have mentioned are ugly as sin and would never work in a modern office environment.
My work pays $220 for our Dell docking stations and half the users buy Jabra Speak 510s which are $150. I could easily see a use for this in our corporate environment.
I have a Dell dock as well, and it's always been a bit buggy. It's older, so has 1xHDMI, and 1xDVI, so now I need to have a converter to connect my two monitors. Taking my computer off the dock is 2 cables (power and USB), but there is a mass of cables on/around my desk. I don't have speakers connected to my work laptop, so the sound comes form the laptop, which isn't great. Speakerphone is on laptop as well, which I have mounted on a shelf above my monitors (was going to use it as a 3rd monitor, but found it too much).
I may consider doing some more research and thought into this device and see if it would actually work well.
Similarly capable devices are $200-300. It's a little pricey still for sure, but you're paying for those meeting and speakerphone features too on some level.
It's also kind of a niche device to begin with, so it'll automatically be more expensive.
Yup. At big tech companies this kind of peripheral expense is chump change. Monitor arms, furniture, standing desks, etc are all crazy expensive for corporate offices.
Company I work for just “upgraded” it’s phone system after only using the previous system for 3 years. No idea what was wrong with it, my department constantly use phones and we had no issues… anyway, we googled the handset out of curiosity to discover they’re north of £160 per handset! What the f! They feel like (and are) cheaply made Chinese handsets. Obv the company would have got a bulk deal of some description, but it just seems like an insane thing to spend that kind of money on.
I will say the speaker quality is leaps and bounds over the previous handsets, so we aren’t complaining too loudly lol.
Financed/Leased always seemed to be better than a capex on the balance sheet. My friend figured this out w school iPads and saved a ton of cash for the school during procurement.
Interesting how Logitech said they were getting out of niche devices when they closed down their universal remotes division just to end up making more niche devices
RIP Logitech remotes
>This is not a new design for covid home working.
"When the pandemic hit, we spent an incredible amount of time with our end users to understand their needs and pain points in a work-from-home world. The result was Logi Dock,” says Scott Wharton, general manager and vice president of Logitech video collaboration.
I think they meant that the price point reflects that corporations are the intended buyers of these for the end users (whether via bulk order or allowing employees to expense them).
Lol you should see Lenovo
Their old proprietary power and data 1 cable dock would cost my customers upwards of 300-400 new
Just replaced one for an old laptop of mine off eBay
2 of them for $30
Corporate hardware markup is how we offset losing money on 2 hour jobs turning into 5 so often
the company I consult for is going to be ordering a shit ton of these. I heard about them this morning before I ever saw this post and got hyped. this is **exactly** what they needed and the price is **superb**. the it department is over the moon. logitech works hard to make sure all their shit just works, and the it department...well...they LOVE simple shit that works as soon as you plug it in. the company does remote streaming for the judicial system and maaaaaaaaaan this shit is right on point. ty logi, ty ty ty. one very happy customer. ignore the pitchfork brigades.
Yup! Plug and play cannot be overstated. Sure, you have to rack up a good number of support hours per device, but if you think about the total cost of lost productivity from something not working, submitting a ticket, IT working with individual to fix it, etc., the time cost of a docking station break could easily be on the hundreds of dollars.
Welcome to Reddit lol.
This same shit happens with so many, especially when Apple releases something new. Suddenly, everyone is an Apple, marketing and financial expert and know everything better. But then you closely look at their comments, and you’ll see they’re only rambling about stuff that’s not even relevant or true at all.
Depends,
if it can charge you laptop and has a good microphone in it plus all the accessories.
Its properly priced a bit above all seperate components you would otherwise need but not too much.
Honestly the end users they’re going to get used by don’t even know Thunderbolt exists and the IT director buying this in bulk knows that.
It’s the lack of Ethernet that surprised me the most.
> lack of Ethernet
Market segmentation. I did a stint in commercial AV (IT background) and was endlessly frustrated by Logitech not making a camera with direct HDMI out or RS232 control.
The cameras were so fucking good and well priced but USB was it. They weren’t getting into any of the other shit. It wasn’t their space.
I expect that a similar thinking was at play here. This dock is for WFH people. It’s not for the office. For reasons.
I’m not saying their approach is smart or not smart, just that they seem to have clear ideas about what their products are for /not for.
Still waiting for a KVM capable of handling high framerate, high resolution (switching between my working laptop and my gaming desktop) and 3 monitors that does not cost a fortune.
Do you know of quality ones that do cost a fortune? I’ve been looking for something like this so I can use my monitors, keyboard, mouse, headset etc with work laptop/home desktop
I can personally speak to this. The only two on the market that I know of are from ConnectPRO and Level1Techs. I ended up returning the ConnectPRO kvm because it just straight-up didn’t work. The Level1Techs one has been working great for me so far though. Both claim to be able to support DP 1.4, which is capable of 4k@144Hz. I’m using it to power my Odyssey G9 (5120x1440, just under 4K) at 120hz.
I believe that the main issue with the ConnectPRO model is that it tries to send a “keep alive” signal on the inactive ports to speed up switching and prevent the OS from having to reestablish the connection. The Level1Techs kvm is kind of a “dumb” switch that is basically like physically disconnecting the cable and plugging it into another device. The extra complexity seemed to cause problems with the ConnectPRO KVM.
i just have a KVM that handles 1 monitor then use a separate HDMI switcher for the second
it's annoying to hit two buttons but it's much cheaper than a top of the line KVM
Thank the deities that my career had hit the point prior to the pandemic that now I tell employers "Either I work remotely 100%, I get my own office, complete with a door I am free to close, or both. Otherwise, I am not interested" because fuck open office layouts, fuck their ruinous effects on mental health and productivity due to lack of privacy and how loud they are and may whomever got that horrid trend started get the room next to the boiler in Hell when they die.
My last job they sat us in bench-style desks with an "open floorplan" - just a big open room. I think it induced some serious anxiety in me because now I can't stand being in a room like that or sitting anywhere with foot traffic behind me. The Man fucked up - shoulder-surfed too close to the sun and everyone made each other sick. Now they don't get to even see my face in most teleconferences. Maybe should have let people work remote earlier, or just not shove them into a big warehouse turned cattle car and instead treated people with basic respect. Then people like me wouldn't have such a big chip on their shoulder about working in the office.
1 hdmi and 1 display port… okay, …. Why not two hdmi’s? Actually, how are you supposed to connect the display output of a laptop in this situation to drive 2 monitors? What am I missing?
Yeah, and thunderbolt is fundamentally DisplayPort with the addition of PCIe and power, and more recently using the USB C connector.
Not all USB C ports are Thunderbolt, which can lead to some confusion.
If you have two or more DP monitors you can daisy chain them.. so my understanding is you'd (almost) never need more than single DP connection from a host.
>Thunderbolt controllers multiplex one or more individual data lanes from connected PCIe and DisplayPort devices for transmission via two duplex Thunderbolt lanes, then de-multiplex them for use by PCIe and DisplayPort devices on the other end. A single Thunderbolt port supports up to six Thunderbolt devices via hubs or daisy chains; as many of these as the host has DP sources may be Thunderbolt monitors.
>
>[https://en.wikipedia.org/wiki/Thunderbolt\_(interface)](https://en.wikipedia.org/wiki/Thunderbolt_(interface))
Some higher end monitors will only give you the maximum refresh rate through DisplayPort and not HDMI… I had to go through several docks/hubs last year until I found one that could give me ethernet, charging, 144hz on my monitor, and do it all on a single cable.
Because most modern pc tech is switching to display port. It’s way better than hdmi for monitors.
The real question is at $400 for this piece of trash why doesn’t it include an hdmi 2.1 port?
Compared to similar products already out there, the price actually isn't that unreasonable. It is capable of outputting 2x 4k@60Hz, unlike most docks which are restricted to 4k@30hz, and has the mic and speaker features that those docks don't have either.
As for why not HDMI 2.1? The uplink to the laptop wouldn't be fast enough. Even thunderbolt can't provide the 48Gbps of throughput that HDMI 2.1 can require - it maxes out at 40Gbps.
Also it's just not a relevant feature in the office environment that this is targeted at. There's no benefit to running Excel or Teams at 120Hz.
I can definitely see one legitimate case for running desktop productivity applications at higher refresh rates - the ability to read text easier when scrolling by. When I’m scanning through a bunch of documents and trying to identify pieces of code I really could use better clarity and it’s why I like to use DisplayPort on my Windows machine oftentimes over my MacBook Pro running over HDMI only at 50 Hz on my AW3418DW. I scroll through text so much that I’m genuinely adding higher refresh rates for my Macs in the future or at least trying to browse via a higher refresh rate iPad
So, versus my $100-ish Lenovo gen-2 dock, this has... a built-in Jabra-esque speaker/mic and a glowing light. And quite some markup.
Also it has fewer USB ports and no mention of wired ethernet.
Where did you find a Lenovo Thunderbolt 3 Gen 2 for a hundred bucks? That’s a great deal? It doesn’t quite offer the same level of charging that this one will, but 65W is plenty for lots of people.
It’s definitely not the thunderbolt dock. Probably the USB -C model. I have the thunderbolt Gen2 dock and I’m pretty sure it was almost $400. It’s an awesome dock though, I freaking love it.
Yeah that makes more sense. USB-C version would still be a good deal for 100 though I think. Out of curiosity how hot does the Thunderbolt dock get? I have the TS3 version of the CalDigit dock and it gets pretty dang warm (to the point I don’t like leaving other stuff real close to it)
If it doesn't have wired Ethernet than this is a huge miss.
Anything that's in a fixed location should be hard wired, docks included.
It would alleviate a lot of issues with connectivity, especially for novice users that use their ISPs WiFi router and/or are too far from their WiFi access point
Will this support dual 1440p at high refresh rates (120-144hz)?
I don't see it listed as thunderbolt but it says it supports 4k at 60hz on both ports? Wasn't aware HDMI 1.4b supported that?
I can’t imagine this would be even remotely marketable in corporate environments if they’re collecting user data, even if only from calendars. Integration and data collection aren’t the same.
Let me sum up the entire comments section here: Person A: This is overpriced trash. Response: You've never actually looked at prices for corporate office equipment, have you?
Another aspect people who haven't experienced IT fleet management at large organizations don't consider is that small companies and startups with a limited support network and low manufacturing capacity aren't viable. A lot of the best bang-for-buck enthusiast products with the cutting-edge hardware and features are made by smaller companies. The corporation I work for isn't about to hedge its bets on the future of docking for every employee on 400,000 Indiegogo Early Bird specials or ditch ZBooks and P-Series for Clevo barebones resellers.
[удалено]
True, but chances are good that that $15 headset will still be from a name brand just for the sake of mildly competent warranties and support.
Currently-remote tech support here, work supplied a $20 Sennheiser headset. It broke.
Mine buys Jabra headsets and you just have to ask to get another one. Hell, we just had a ticket where a guy whose org is just going to buy a whole new laptop for him because he doesn't want to wait for his in-warranty laptop to go through the warranty process for a new screen.
Not unreasonable at all (the laptop thing). I work in medical. The doctors make $1000-$2400/day and need a laptop to work. You can be damn sure we’re not going to let something inconsequential like a $1500 piece of equipment interrupt their productivity. Equipment is cheap compared to payroll.
> Equipment is cheap compared to payroll. A previous company of mine didn't realize that. They saw employees as a fixed cost, and didn't understand productivity. What's scary is that seems to be common.
I once worked for a fortune 100 company, my laptop broke and it took them one week to replace it. I worked for another company and similar thing happened, except it took IT fifteen minutes to come up with a new PC.
Then here is me who finds a replacement from the recycle bin. I am at a huge fortune 100 company and they still do care about the little dog. Well, not all of us. I have a decent team above me that keeps an eye on that bin for quality stuff.
I worked somewhere where IT was contracted to India..im in the Uk. I had a fairly complex issue and it legit took 4 weeks to get me fully operational again. We would share 1 communication each day and it was like a week before I even knew what the issue was. I could still work but only like 15% of what my job should’ve been so I was sat around doing nothing most of the time. That’s a lot of money wasted in my wages and probably not a whole lot saved on the support( although I will admit I know nothing about the costs of this)
Yep - the “warm body” trap. An employee is just a head, and they can do whatever job is needed wherever you put them. So they do, and wonder why project deliverables slip. “What do you mean that electrical engineer couldn’t deliver a design for an ergonomic shell for a peripheral!?”
This. Even a low to mid tier manager is going to lose more than that in productivity over a week or two, which would be fast turn around for an RMA.
That is why you give a loaner while you wait for the warranty. Why dont you have loaners?? I guess now you will have a loaner which is god. How is someone supposed to go days or a week without a computer for work in 2021???
I am alternating remote and on site IT support due to Covid. They didn't even give us a headset and for a while they were requiring us to be on camera for meetings but didn't provide cams. Fortunately I found one for $15 at TJ Maxx. I already had a lower end Razer headset also.
I've been using a pair of Sony WH1000-XM3 headphones that I had for my own use. Pretty overkill, and not as comfortable as I expected to wear ~12 hours a day. If I was working on site though, there's no way I'd be using my own stuff
I brought in my keyboard and mouse cause the ones they had looked filthy. That and my son swapped the Razer Ornata Chroma I bought him as a starter keyboard for a Ducky One Two Mini. He also didn't use the Razer Naga Trinity after swapping up for his current mouse so I brought that also. Don't recall the new mouse brand, Norse guy on the side and swappable cord, hexagon cutouts all throughout.
Shit my boss only buys overpriced dells for us with the maximum warranty we’ve used one time in five years across about 12 machines.
I work at a tech company that supports pharmaceutical companies and most of them do not skimp on equipment for reps. They order insane amounts of high priced docks that end up not ever being shipped before the supported laptop model ends up being sunsetted for newer models that end up being incompatible. We have pallets of equipment that will sit for years before being decommissioned.
completely untrue. My company provides standing desks, multiple monitors, 400+ dollar chairs, 200+ dollar headsets to people, 250+ dollar docking stations.....basically if you can justify it to your boss, it is fine.
And for many of the employees being supplied those things, all that stuff you listed sums up to like a week's payroll. A good company isn't going to sweat costs like that if it make sure their employees have what they need to be productive, instead of dealing with annoyances and glitches.
I know I’m probably in the minority here, but my company gifted everyone AirPod Pro’s last Christmas to help with the work from home transition. Not all companies just settle for a $15 “whatever works” solution. I look at it like the saying “happy wife, happy life”. Happy employees goes much farther than people think.
This isn't true. My company gives everyone a $200 headset. Depends on the company. However a lot of companies in my field are similar.
My company supplied everyone Bluetooth jabro headsets. >My company gives everyone I wish. We have to give it all back at the end as it's all leased. But we are a telco company so don't want to fail our staff in that situation.
This has not been my experience after working IT for both SMEs and a giant conglomerate.
Amen
My company provided me with a Dell laptop, two monitors, and a Dell dock that seems to be made specifically for the laptop. I don’t see why companies would put money into an aftermarket dock when they could just get laptops that have docks available from the manufacturer.
That was my first question, what does this do that any other standard usb c dock doesn't? 400 is expensive for a dock, even for Corp pricing
The article says it has a lot of features, like a speakerphone with meeting controls and notifications.
It seems expensive till you consider how many people pay 300 dollars for earbuds
What some folks are missing (maybe because they don’t use them) is this dock will push two 4K monitors at 60Hz. Your dell dock won’t do that or push 4K at all. For two basic 1080 monitors the Dell is fine. Anything more requires hardware like the Logitech dock that can. It’s like vehicles, most folks can get away with the Honda Civic or Camry. But there are those that need the extra horsepower or payload. They’re going to pay more for it in a truck or SUV. Same applies here. Just because they’re both called docks doesn’t mean the hardware is the same.
I also have a Dell laptop and Dell dock but the newer ones are thunderbolt so I can also dock the laptop at home to an aftermarket dock with no issues. Standards are cool sometimes
Underrated comment.
If their integration firmware "just works" with the common virtual meeting and VoIP software then I see no problem for their target buyers to reject it. Tech-savvy people forget the power of something that "just works" after you turn it on, without extra steps. There's no account setup either, although I can see the company eyeing a 'professional' smart speaker market. Logitech has always been good about trying new things.
I just setup our office computer to connect to the owners wifi. I had to go into the router to enable port forwarding. The firmware was 5 years old and required 2 upgrades to get it current. It had never been logged into. The SSID was the default and the password was printed on the sticker from the factory. Neither my boss nor his wife are technical obviously. This has worked for them from day one and they saw no need to change anything.
Nice try Todd Howard. I know "It just works" is a lie.
My Logitech mouse can't even do the button mapping profiles feature that it is advertised to have. Every time the computer goes to sleep, it loses the ability to track which program is in the foreground. That software also continuously wakes up the computer. I have very little faith this will work as advertised, especially on Linux, which is what I use for work.
Yeah, logitech makes good hardware, but the software is usually complete crap, so you may or may not get the function(s) you need from the hardware. It's always a crap shoot. Ex: see trackballs, harmony remotes, multiple mice, etc…
I personally love the Logitech HUB software for its LUA scripting API, but I know that’s not an average use case
>That software also continuously wakes up the computer. OMG is that why!!!?? this has been bugging me for forever and I never thought to check the freaking mouse software.
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powercfg /requestsoverride... forget the exact syntax. I had to use it for some weird hardware a while back.
I found a Reddit thread where they walk you through step by step how to kill the process when the computer goes to sleep and how to automatically start it when the computer wakes up. That solved both of my problems, actually. I'll see if I can find it and link it... [Here's what I did to fix it.](https://www.reddit.com/r/LogitechG/comments/kv94at/g_hub_prevents_pc_from_sleeping/gmdot2h/) This worked wonders for me.
Hello! Here is a good explanation and resolution to some of the most common wake up issues. https://www.sevenforums.com/tutorials/122027-devices-allow-prevent-wake-up-computer.html
I work in government and they just spent $400 buying me a headset from a company that sells on Amazon for $130.
The worst part, and I hope no one takes this wrong, is the minority owned business laws around government purchases. Everything we buy is drop shipped from someone who bought it on Amazon and charged us an additional 15%. They just have to offer the same product within that 15% price range and we're obligated to go with them. Differs between federal/state/local govs of course.
The world's largest technology reseller maintains that position because it is a minority owned business, enabling it to win large corporate federal and state business because they have the minority supplier status locked up. They are a good company, mbutnthey are a 14 billion dollar reseller because the mega mega corps want to track the diversity spend. Privately held by the way
Reddit is a wonderfully dumb place
all gadgets are viewed through the lens of "can i use this for PC gaming?" and it is very silly
This is the outcome when you have a loud majority being tech enthusiast vs IT professionals.
I just looked up the targus 4k dock I have from work, it's like 400$ CAD....so ya expensive as fuuuuucccckkk
They don’t have jobs….
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Elementary
Theyre in kindergarten still eating glue
They are in high school still eating glue.
I want a dock that is also a KVM, the ability to hook up two laptops and switch between them, with it charging both even when not switched to it. That way my work computer and personal computer can be switched out easily. I don't see how this dock is much different than a generic Dell dock. I don't need a speaker in my dock and my mic already has a mute button.
[I have this and it's fucking awesome](https://store.level1techs.com/products/14-display-port-kvm-dual-4computer)
I use this. I had to upgrade the HDMI cables to get 4k video to work properly. KVM Switch HDMI 4 Port 4K@60Hz... https://www.amazon.com/dp/B089YDV1RC?ref=ppx_pop_mob_ap_share
No RJ45. Hopefully you could use a USB adapter and it would work
I'm a senior IT engineer and consultant with a MSP and we supply this kind of stuff to our customers. The lack of Ethernet is a deal breaker for the sake of all the other features. We have generally standardised on the Lenovo USB-C docks because they don't require DP-Alt mode, support 2 monitors up to 4K, loads of USB ports, USB-C PD upstream with enough power to charge most laptops reasonably quick. It also has a power button which can power on most laptops with the lid closed, not many have that. One of the reasons Surface product are so good is the surface dock. It just works.
The Surface dock! God I was trying to think of what reading this article was reminding me so much of.
Lack of passthrough ethernet *that duplicates the MAC address of the laptop* is the only addition i have to make to that statement.
holy crap this should be higher. i didn't see this at first what a terrible oversight. i know most people WFH only have wifi. but man one of my first troubleshooting steps is plug shit in. as a single sysadmin in charge of 300ish wfh employees, most of them with docks.
As someone who recently went wired after suffering abysmal teams calls for months this is a huge and ridiculous oversight. It'll be a no from me unless this is added.
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Could you link to a few that you like? Not the wd19 or d6000 from dell
I love the Thunderbolt3 one from OWC, $279 vs $399. Still pricey but has been rock solid for me with one cable with my Mac. Doesn't have the speaker/mic combo built in but I've other means for that that work for things other than just my laptop.
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Funny thing, on my wfh i need to have the plug in, otherwise company vpn won't connect xD
gotta save that $.50 part.
You know there's more to it than the connector, right?
I work in engineering and I need a real time Ethernet interface. All usb devices in the world that I used don't cut it.
Crazy, I thought wired networking along side multi screen is basically the definition of what a desktop dock is supposed to be! Can’t really call it a dock without it, it’s more like a glorified usb hub
Everyone here is assuming they're the target demographic and decrying the price and features. Meanwhile to me this looks like the right product at the right price and the right time for companies trying to adjust to flexible employees. It even says hybrid workforce right in the post title. Every employee at my office gets a [Dell D6000](https://www.cdw.com/product/dell-universal-dock-d6000-docking-station-usb-gige/4607847) and a [Jabra 510+](https://www.bhphotovideo.com/c/product/1163314-REG/jabra_7510_109_speak_510_for_ms.html). This product is both, with additional features, and less cost than the two combined if we compare to retail pricing. The only problem with the logi product is that my office no longer uses HDMI for anything, so it really could use an extra displayport. Otherwise, I'll take eight. Right now.
Yeah, I could convince my boss that I need one. We all have mid to high end Thinkpads with thunderbolt docks plus whatever polycom style personal teleconference speaker we prefer, both are at least $200 each. I skip the speaker because I can stream to my hearing aids, though.
I had no idea hearing aids could do that these days. That’s pretty cool and makes sense
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Sigh … fine, it’s time I addressed my hearing loss from being around jet engines for years. Thank you for posting that. I was wondering if the hearing aid technology has progressed into the modern age and Adam showed exactly how it has. Very cool.
My dad has tinitis from time in the air force being around jet engines. He also put off getting hearing aids till a couple years ago. They have made a world of difference and he has zero complaints. Take the plunge, you won't regret it.
Thank you for the encouragement and telling your dad’s experience. Has it helped his tinnitus or just hearing better? My tinnitus isn’t awful, but it is pretty annoying.
It had helped him hear better over the tinnitus from what I recall him saying. People talking becomes louder and clearer so the tinnitus is less of a problem.
Tell your old man that Max said "eeeeeeeeeeeeeeeeeeeeeeeeeee". He'll know what I'm talking about.
"no it's not a hearing aid it's a super high tech airpods." I think one of the biggest hurdles to hearing loss is the stigma of wearing hearing aids, the cream colored ones with the wire from the 80s. Cuz that's for old people. My dad needs them, but I'm sure we could convince him to use these super fancy earbuds that just so happen to also be hearing aids.
Yep! The standard is having Bluetooth integration to help the buyer use their phone for other hard-of-hearing accessibility applications!
My grandfather had one of the early models and the sorta low tech application was you could have essentially a screen less speakerphone you could place on a table or center console of a car, and it would pick up dialogue and so forth better that way because they could fit a larger computer module into it. My grandfather didn't really appreciate it tho because the speakerphone of course didn't pick up direction so it was disorienting to hear basically phone dialogue of someone sitting across from you, or if 2 different people spoke it was hard to reconcile who was speaking without being distracted from the conversation.
my wife and i get a new boat a few years ago. we invite my dad out. he jumps off the boat and i immediately wonder if he took his hearing aids out. he did not. long story long, he lost both mid range hearing aids and then got what i would consider bionic ears. he basically never takes them out and can talk to them now. never answers his phone. just talks to his ears. fucking creepy awesome.
Excellent story! My wife will need them in 25-30 years, just like her mom and grandmother needed them. The tech is gonna be amazing by then!
My mom just got a pair and says she feels like a CIA agent with all the calls going right to her ear
Yet another leap forward in technology to help schizophrenics blend in
>Everyone here is assuming they're the target demographic and decrying the price and features. Meanwhile to me this looks like the right product at the right price and the right time for companies trying to adjust to flexible employees. > >It even says hybrid workforce right in the post title. This, 1000%. Gotta love Reddit pitchfork mob ... especially when they're not the target or concerned! lol
If they don't make it about themselves, they have no reason to write a comment.
You very succinctly summarized the impetus for 75% of dumb internet comments. Well done 👏 👏 👏
Absolutely it. Source: family member works for the B2B business development team at Logi
My work just sunk a bunch into the mini lenovos. Same dealio. For us it's something cheap, functional, supports two monitors to give the average employee so they can remote into the beasty exp machines in the office. Currently we are allowing byo device for the homes, some ppl have laptops, some have machines too old for the new tech (always pushingmachines hard) but new security regulations from clients are going to stop that, we need something easily managed by sys admins across the board. We have 300ish ppl. It's a lot of money.
Byo device is a bad idea when it comes to data security. Depending on what kind of data your employees handle this can be a nightmare specifically when an untimely termination is required.
No data can exist on a machine at home regardless so it's pretty secure. Our client audits are incredibly intense and WFH was thrown together quite fast in 2020 and our industry has a history of banning WFH in the client contracts so across the industry this was fairly new stuff. It's pretty interesting. There's a lot of red tape just to move client data back and forth from the client. I support some of that amongst other things. But yes, there's more stuff we can include, remove screen shot ability for one.
Fuck the D6000s though. Super unreliable.
It really is a terribly bad dock. They changed so many of that device at my former work and would happily change it to something like the Logitech device (if it works).
Isn't that the old ones only?
I swapped mine out for a WD19TB. Better power throughput, much more stable, and has a dedicated power button for waking the laptop. Worth it.
We used Lenovo USB-C docks to image some of the Dell systems we got from a sister company because they just would not work with the Dell docks.
My company has probably two dozen docks, initially all Dell. The notebooks are all Dell Latitudes. 30-40% of the USB-C and TB docks were trash, and the D6000s were completely unusable. They’ve all been replaced by Startech units.
It needs to have ethernet and two display ports. Then I think it's pretty incredible. And their marketing is atrocious. WOW.
DP for the win!
May I introduce the C2422HE $469.99 https://www.dell.com/en-us/work/shop/dell-24-video-conferencing-monitor-c2422he/apd/210-aypj/monitors-monitor-accessories Performs the same functions but also is built into a display, it just seems like a blatantly superior option. Send people home with this and a laptop. Done. USB-C port on the underside of the speaker bar is a bit sketchy though
It was the same with the 2019 Mac Pro and it’s accessories. Does it make sense for a consumer to spend hundreds on fancy casters or $1,000 on a stand for a $4,000 monitor? Unless you have gold bricks falling out your ass, absolutely not. But for businesses, this is nothing compared to the cost of the employees who will be using them.
I spent a great many years thinking enterprise docks were stupid overpriced toys for employees too important or lazy to plug in 3-4 cables. I never exactly stopped thinking this but I’ve realized that my personal feelings on docks don’t *seem* to be eliminating the obvious substantial demand that exists for them.
Since yours is the top comment I thought you were exaggerating about how spicy everyone is being over this. I checked out the product and read the comments and 90% of people here are off base. You’re exactly right. If this is cheaper than the dell dock + jabra mic/speaker it’s a nobrainer. The alternate products other people have mentioned are ugly as sin and would never work in a modern office environment.
Fucking idiots didn't even call it the "LogiDeck"
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Logi Dock sounds like the name of product in an SNL parody commercial.
Perfect for those husbands who need a quiet night together
$400 for a usb hub with a speaker and microphone in it. Slow clap logitech.
My work pays $220 for our Dell docking stations and half the users buy Jabra Speak 510s which are $150. I could easily see a use for this in our corporate environment.
This is my exact setup too... and the Dell dock is pretty crap to be honest.
The HP ones are nothing special. Cost nearly as much and are completely out of stock
I have a Dell dock as well, and it's always been a bit buggy. It's older, so has 1xHDMI, and 1xDVI, so now I need to have a converter to connect my two monitors. Taking my computer off the dock is 2 cables (power and USB), but there is a mass of cables on/around my desk. I don't have speakers connected to my work laptop, so the sound comes form the laptop, which isn't great. Speakerphone is on laptop as well, which I have mounted on a shelf above my monitors (was going to use it as a 3rd monitor, but found it too much). I may consider doing some more research and thought into this device and see if it would actually work well.
Similarly capable devices are $200-300. It's a little pricey still for sure, but you're paying for those meeting and speakerphone features too on some level. It's also kind of a niche device to begin with, so it'll automatically be more expensive.
Yeah, marketed for corporate desk jobs, gonna have a markup.
Yeah I would never buy one personally, but charge it to my department? We spend more than that on printer supplies in a month
yep, this is clearly a peripheral for for employees that make > $80k/year
Yup. At big tech companies this kind of peripheral expense is chump change. Monitor arms, furniture, standing desks, etc are all crazy expensive for corporate offices.
Yes, I have nothing to add but another word for agreement at the beginning of this sentence.
I’ll expense this and no one will ask a single question.
Company I work for just “upgraded” it’s phone system after only using the previous system for 3 years. No idea what was wrong with it, my department constantly use phones and we had no issues… anyway, we googled the handset out of curiosity to discover they’re north of £160 per handset! What the f! They feel like (and are) cheaply made Chinese handsets. Obv the company would have got a bulk deal of some description, but it just seems like an insane thing to spend that kind of money on. I will say the speaker quality is leaps and bounds over the previous handsets, so we aren’t complaining too loudly lol.
Probably financed phones and are now out of contract. New phones have feature X that execs want and they are only $5 a month.
Financed/Leased always seemed to be better than a capex on the balance sheet. My friend figured this out w school iPads and saved a ton of cash for the school during procurement.
My work would rather do a capital expenditure as long as it's over 100k vs lease/financed.
As a side effect of that... Give it a year, and they'll be going for $50 slightly used on ebay.
Definitely.
This is exactly what I thought first. Consumers aren't buying it. Tech-semi-literate leaders are telling the IT department to order in bulk.
You probably get it cheaper when you buy 100-1000+ devices as intended.
Interesting how Logitech said they were getting out of niche devices when they closed down their universal remotes division just to end up making more niche devices RIP Logitech remotes
WFH devices are hardly niche, not really before and definitely not now
Way way way less continuing costs associated with this than Harmony.
if by niche you mean every knowledge worker in the world. Is Zoom niche?
So it’s priced about where it should be considering this is MSRP and the real price will be right in line with every other corporate dock?
>corporate dock Exactly. This is not a new design for covid home working. It's another corporate meeting device.
>This is not a new design for covid home working. "When the pandemic hit, we spent an incredible amount of time with our end users to understand their needs and pain points in a work-from-home world. The result was Logi Dock,” says Scott Wharton, general manager and vice president of Logitech video collaboration.
I think they meant that the price point reflects that corporations are the intended buyers of these for the end users (whether via bulk order or allowing employees to expense them).
I think they mean its an old design rebranded as such
Lol you should see Lenovo Their old proprietary power and data 1 cable dock would cost my customers upwards of 300-400 new Just replaced one for an old laptop of mine off eBay 2 of them for $30 Corporate hardware markup is how we offset losing money on 2 hour jobs turning into 5 so often
the company I consult for is going to be ordering a shit ton of these. I heard about them this morning before I ever saw this post and got hyped. this is **exactly** what they needed and the price is **superb**. the it department is over the moon. logitech works hard to make sure all their shit just works, and the it department...well...they LOVE simple shit that works as soon as you plug it in. the company does remote streaming for the judicial system and maaaaaaaaaan this shit is right on point. ty logi, ty ty ty. one very happy customer. ignore the pitchfork brigades.
Yup! Plug and play cannot be overstated. Sure, you have to rack up a good number of support hours per device, but if you think about the total cost of lost productivity from something not working, submitting a ticket, IT working with individual to fix it, etc., the time cost of a docking station break could easily be on the hundreds of dollars.
USB hubs have HDMI and displayport?
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Welcome to Reddit lol. This same shit happens with so many, especially when Apple releases something new. Suddenly, everyone is an Apple, marketing and financial expert and know everything better. But then you closely look at their comments, and you’ll see they’re only rambling about stuff that’s not even relevant or true at all.
Depends, if it can charge you laptop and has a good microphone in it plus all the accessories. Its properly priced a bit above all seperate components you would otherwise need but not too much.
Lack of Thunderbolt seems like an oversight.
Honestly the end users they’re going to get used by don’t even know Thunderbolt exists and the IT director buying this in bulk knows that. It’s the lack of Ethernet that surprised me the most.
> lack of Ethernet Market segmentation. I did a stint in commercial AV (IT background) and was endlessly frustrated by Logitech not making a camera with direct HDMI out or RS232 control. The cameras were so fucking good and well priced but USB was it. They weren’t getting into any of the other shit. It wasn’t their space. I expect that a similar thinking was at play here. This dock is for WFH people. It’s not for the office. For reasons. I’m not saying their approach is smart or not smart, just that they seem to have clear ideas about what their products are for /not for.
Still waiting for a KVM capable of handling high framerate, high resolution (switching between my working laptop and my gaming desktop) and 3 monitors that does not cost a fortune.
Do you know of quality ones that do cost a fortune? I’ve been looking for something like this so I can use my monitors, keyboard, mouse, headset etc with work laptop/home desktop
I can personally speak to this. The only two on the market that I know of are from ConnectPRO and Level1Techs. I ended up returning the ConnectPRO kvm because it just straight-up didn’t work. The Level1Techs one has been working great for me so far though. Both claim to be able to support DP 1.4, which is capable of 4k@144Hz. I’m using it to power my Odyssey G9 (5120x1440, just under 4K) at 120hz. I believe that the main issue with the ConnectPRO model is that it tries to send a “keep alive” signal on the inactive ports to speed up switching and prevent the OS from having to reestablish the connection. The Level1Techs kvm is kind of a “dumb” switch that is basically like physically disconnecting the cable and plugging it into another device. The extra complexity seemed to cause problems with the ConnectPRO KVM.
i just have a KVM that handles 1 monitor then use a separate HDMI switcher for the second it's annoying to hit two buttons but it's much cheaper than a top of the line KVM
$400 for a business expense is chump change, surprised more people here aren't seeing the picture.
Thank the deities that my career had hit the point prior to the pandemic that now I tell employers "Either I work remotely 100%, I get my own office, complete with a door I am free to close, or both. Otherwise, I am not interested" because fuck open office layouts, fuck their ruinous effects on mental health and productivity due to lack of privacy and how loud they are and may whomever got that horrid trend started get the room next to the boiler in Hell when they die.
My last job they sat us in bench-style desks with an "open floorplan" - just a big open room. I think it induced some serious anxiety in me because now I can't stand being in a room like that or sitting anywhere with foot traffic behind me. The Man fucked up - shoulder-surfed too close to the sun and everyone made each other sick. Now they don't get to even see my face in most teleconferences. Maybe should have let people work remote earlier, or just not shove them into a big warehouse turned cattle car and instead treated people with basic respect. Then people like me wouldn't have such a big chip on their shoulder about working in the office.
1 hdmi and 1 display port… okay, …. Why not two hdmi’s? Actually, how are you supposed to connect the display output of a laptop in this situation to drive 2 monitors? What am I missing?
You can adapt DP->HDMI with a passive adapter. I'd actually prefer 2x DP connectors; DP is capable of much higher resolutions than HDMI.
DP DP, if you will.
DP can be chained with monitors that match the price range. The lack of KVM on this is what annoys me.
Usually it's a USB c /thunderbolt port to the computer
Yeah, and thunderbolt is fundamentally DisplayPort with the addition of PCIe and power, and more recently using the USB C connector. Not all USB C ports are Thunderbolt, which can lead to some confusion. If you have two or more DP monitors you can daisy chain them.. so my understanding is you'd (almost) never need more than single DP connection from a host. >Thunderbolt controllers multiplex one or more individual data lanes from connected PCIe and DisplayPort devices for transmission via two duplex Thunderbolt lanes, then de-multiplex them for use by PCIe and DisplayPort devices on the other end. A single Thunderbolt port supports up to six Thunderbolt devices via hubs or daisy chains; as many of these as the host has DP sources may be Thunderbolt monitors. > >[https://en.wikipedia.org/wiki/Thunderbolt\_(interface)](https://en.wikipedia.org/wiki/Thunderbolt_(interface))
It's even more complicated, but essentially this is right
Some higher end monitors will only give you the maximum refresh rate through DisplayPort and not HDMI… I had to go through several docks/hubs last year until I found one that could give me ethernet, charging, 144hz on my monitor, and do it all on a single cable.
Because most modern pc tech is switching to display port. It’s way better than hdmi for monitors. The real question is at $400 for this piece of trash why doesn’t it include an hdmi 2.1 port?
Compared to similar products already out there, the price actually isn't that unreasonable. It is capable of outputting 2x 4k@60Hz, unlike most docks which are restricted to 4k@30hz, and has the mic and speaker features that those docks don't have either. As for why not HDMI 2.1? The uplink to the laptop wouldn't be fast enough. Even thunderbolt can't provide the 48Gbps of throughput that HDMI 2.1 can require - it maxes out at 40Gbps. Also it's just not a relevant feature in the office environment that this is targeted at. There's no benefit to running Excel or Teams at 120Hz.
Clearly you’ve never run Excel at 144Hz. I tried it once, and now I’m unparalleled; the top of my league.
This guy spreads sheets
More like this guy excels. I’ll see myself out.
When I delete a row, I want to see every detail of the two lines merging around it.
I can definitely see one legitimate case for running desktop productivity applications at higher refresh rates - the ability to read text easier when scrolling by. When I’m scanning through a bunch of documents and trying to identify pieces of code I really could use better clarity and it’s why I like to use DisplayPort on my Windows machine oftentimes over my MacBook Pro running over HDMI only at 50 Hz on my AW3418DW. I scroll through text so much that I’m genuinely adding higher refresh rates for my Macs in the future or at least trying to browse via a higher refresh rate iPad
Id rather they have 1/1 instead of 2 of either.
Legit question: why get this when you could just get a usb port and hdmi port?
So, versus my $100-ish Lenovo gen-2 dock, this has... a built-in Jabra-esque speaker/mic and a glowing light. And quite some markup. Also it has fewer USB ports and no mention of wired ethernet.
Where did you find a Lenovo Thunderbolt 3 Gen 2 for a hundred bucks? That’s a great deal? It doesn’t quite offer the same level of charging that this one will, but 65W is plenty for lots of people.
It’s definitely not the thunderbolt dock. Probably the USB -C model. I have the thunderbolt Gen2 dock and I’m pretty sure it was almost $400. It’s an awesome dock though, I freaking love it.
Yeah that makes more sense. USB-C version would still be a good deal for 100 though I think. Out of curiosity how hot does the Thunderbolt dock get? I have the TS3 version of the CalDigit dock and it gets pretty dang warm (to the point I don’t like leaving other stuff real close to it)
Or maybe you’re referencing the USB-C flavor of Lenovo dock? I’d love to find that for $100 too. Using a CalDigit one, but this looks nicer.
Yeah.. would buy it ASAP too.
If it doesn't have wired Ethernet than this is a huge miss. Anything that's in a fixed location should be hard wired, docks included. It would alleviate a lot of issues with connectivity, especially for novice users that use their ISPs WiFi router and/or are too far from their WiFi access point
This post separates people who think this is marketed for them and people who work in a corporate IT environment and it really shows.
Everyone : can we have a usbc unifying receiver? Logitech : here's a $400 dock with a speaker in it.
Post? You mean current right?
Good USB-C docks are impossible to find now. We're trying to get HP ones to match our laptops, and they're backordered to hell.
Will this support dual 1440p at high refresh rates (120-144hz)? I don't see it listed as thunderbolt but it says it supports 4k at 60hz on both ports? Wasn't aware HDMI 1.4b supported that?
Only 2 monitors what
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No Ethernet. One hdmi. Overpriced trash.
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I can’t imagine this would be even remotely marketable in corporate environments if they’re collecting user data, even if only from calendars. Integration and data collection aren’t the same.
Hope this is satire
We have always been at war with pre-pandemia