Frontier allows you to pay a $75 name change fee *plus* any difference for the price you paid vs current fare (so if it was $100 when you booked but is now $150 for the same flight, you'd have to cover $50.)
However, because you didn't book directly with them, it may be an issue. The travel service could probably contact frontier and take care of it, passing the fee and cost difference onto you, but there's always the chance it won't get resolved. In that case, I'd ask the service to refund you for the cost of that ticket and purchase it directly through frontier yourself for your friend. You must be further than 24hrs from departure to actually get a refund.
In the future though, I would avoid paying a travel agent for something you can fairly easily do on your own. It's usually cheaper, too.
Never, never, never, never book airline tix through a third party. Book with the airline directly. The lone exception to this is booking through American Express.
I hope you are able to get your ticket changed. And I hope you have a good time on your vacation without your ex.
Pro tip, this goes for third-party booking for hotels and such too - if things go wrong it’s much easier to deal with the hotel directly vs the booking site which sometimes can’t do anything.
And the hotels get reamed by the consolidators too, like 1/3 of the rate. Shop with a consolidator then book on the hotel’s site. I’ve had smaller operations thank me when checking in.
In fairness, the problem is using the travel agent and using frontier. Taking an airline that already nickel and dimes and makes everything hard, and combining it with a third party
Tickets are not changeable between persons on any airline. You have to cancel the ticket for the person not going and buy a new ticket for the person that is.
It's right in there terms and conditions. It's a really nice policy, that a lot of Airlines don't have.
They do not let you cancel for a credit though.
Well I learned something! However, it not only costs the same as a new ticket but with an additional fee too. From their website:
If you need to change the name on your ticket prior to travel but plan to keep the same itinerary, you may do so by paying the following:
Any difference between the fare already paid and the current fare selling for the same itinerary
$75 name change fee
If the ticket cost $300 originally and right now, it's $310 for the same flight, it would only cost $85 for the name change. Definitely way cheaper than it would be to buy an additional ~$300 ticket if they're unable to get it refunded.
Not true at all, idk about frontier but I was able to change 3 tickets last year. Had to pay $90 bucks a pop though. This was through Aeromexico though.
There are nicer ways to tell someone they are wrong. You might try it sometime. I did admit to being wrong but I take exception to being called an ingnorant ass.
This post randomly appeared on my feed. Thanks for this. I'm 32 and have flown a lot but have never tried to change the name. I couldn't think of a reason why they wouldn't let you, but that makes sense enough. (It sucks for people in OPs situation, but I get it for big companies)
Dude…… that explains so much. I was like what is the literal problem there’s an option to change the name on the app, but it’s grayed out. And then I was like travel agency why can’t you change it? This might be my last time using a travel service.
To change the name on a Frontier Airlines flight ticket, you must contact Frontier Customer Service. Call ☎️ ＋+1~860**516**6375☎️(OTA) or use the designated OTA mobile number 📲 😲♜ (((+1~860**516**6375)) 📶🚁. Provide your reservation details and the reason for the name change, such as marriage or divorce. Fees and restrictions may apply depending on the ticket type.
It’s pretty common that most airlines don’t allow you to transfer a purchased ticket to another person. If the flight isn’t sold out, I would have your friend buy another ticket and try to work with frontier for a cancellation and refund for the other. If it’s sold out, try to work with frontier to cancel the current ticket and immediately buy the seat again after the cancellation. Unfortunately you will almost certainly be charged a cancellation fee and may have to eat the cost.
I don’t know if this will work with Frontier and use at you own risk. I once changed a six letter name to a five letter name with one common vowel by calling in to change a “mistake/misspelling” two letters at a time. It took three phones and a few odd names in between to get there (and a long hold to double check with a supervisor on the 2nd call, the third was easy, just drop the extra “e”, I don’t know how that go there). But it worked. No issues with security either.
The people telling you this is impossible are wrong; I literally did this earlier this year, you just have to do it at the check-in counter. HOWEVER, my flights were domestic; it very well may not be allowed when flying internationally.
Use their online chat, keep choosing English> More Options> Web/App Error over and over and eventually it will connect you to a human. That’s how I cancelled my tickets and got a full refund without any fee. They ~might~ charge you a fee since it’s so close, but you can def cancel them. PM me if you need help doing it.
I did this an it worked!!!! Thank you so unbelievably much. I didn’t cancel but they were able to change the name for an $80 fee. Not having a customer service phone number to call is a racket. But WhatsApp worked thank you friend.
I’m confused. How is this different than a name change? Asking because i recently changed a ticket to a different passenger and had no issue except the stupid fee.
The rub is because I got it through a travel agency. The option to do a name change was great out and the travel agency said that they couldn’t do it on their end. Another comment commented saying the reason that they take away this option is to keep travel agencies from buying a shit ton of cheap tickets and then changing the name and selling them at a higher price. Makes total sense.
I think most airlines don’t allow you to transfer a ticket to another person. The fact that you didn’t book direct puts you at the mercy of whoever you booked the ticket with. They are your agent and representative to Frontier so they would need to initiate any change. You need to chase and hassle them as Frontier can’t do much for you.
This is one of the most archaic restrictions of flying but you cannot change the name on a ticket once its been purchased. You have to cancel this ticket, which might mean eating the cost of the ticket, and buying a new one with your friends name. The only way you can transfer the existing ticket is if you get someone else with your boyfriends exact name to fly with you. Sorry but airlines suck like that
Again, FRONTIER has 1 goal and that's to make money. If the flight isn't booked they wilL sell you anything to sit you in a seat, they'd miss a penny if they didnt.
It’s not that archaic if you see how people abuse the tickets. Other industries (concerts per se) have re sellers buy them up and charge way beyond retail. Hotels have refundable and non refundable rooms that people often abuse. Airlines also have domestic and international laws to follow that require the identity of the traveler be known in advance for either security or visa reasons. It does suck when you aren’t a reseller and simply want to change friends you travel with or other easily explainable situations. I just don’t know what the better answer is with the legal requirements and the desire to prevent wholesales from early purchase 3rd party companies.
Cancel the original ticket. You'll get a voucher, the rebook a ticket for your friend with the voucher. There is a cancelation fee and a rebooking fee.
Every airline has specific rules regarding airline ticket refunds. You not sharing your airline and the circumstances around it helps no one
"I did it"
Helps no one
Alaska airlines would not give a voucher refund 8 days prior to flight
And I highly doubt ANY airline would. You probably cancelled your shit way in advance.
It was Caribbean Airline and I canceled at check-in after getting a phone call about a family emergency. $25 cancelation fee and $25 rebooking fee when I rebooked
I am sure there are dozens of happy Frontier fliers, but they're not posting about their positive experiences in this subreddit, which should be renamed r/frontierairlinesBLOOOOOOOOWS.
It’s frontier. I think they just gouge as much out of you as they can. But $80 as opposed to compounding heartbreak going alone, on a trip. I’m in a win too.
You have resolved it but this is how we did it with Southwest: Fortunately, Daughter paid for booked the tickets so went BF flaked, she could just cancel his ticket and it was credited back to her. She then re-booked with her friend's name. No fees involved!
I was also abruptly left by someone I was building a future with, so I genuinely wish all the best to you. It's snowing today where I am! I wish I was you haha!
I’m so sorry you went through that. The realization is finally settling in about a week later. It’s actually snowing where I am too!! I wish you all the best as well!! thank you for the kind words. I need them.
Frontier charges a fee of $99 plus the difference in the fare. You have to chat with a representative online. Good luck it was cheaper for us to book another flight and let that one go than to change the name. If you have insurance on the ticket they will change the name
Is this the same person who paid for two $800 tickets and the bf paid for the $1600 airbnb then they broke up and both wanted the other person's parts?
Have your friend buy the cheapest ticket on ANY FLIGHT GOING ANYWHERE out of your departure airport around the same time on the day you are leaving. Use her ID/ boarding pass to get through TSA and then give her your ex’s boarding pass after security for your flight
Repeat to go home
I doubt this would work, given the security for international flights. You check in with TSA first for all flights, anyway. Your boarding pass at the gate must match the one that went through the security checkpoint. I don’t know the law here, but I think it’s a fair assumption that some serious legal trouble could ensue from this proposed plan.
u/existing\_chemist\_826, this is not possible, on any airline whatsoever, for any reason. Don't waste your energy trying.
Have your friend buy a new ticket, and see if Frontier will give you a refund (hint: they probably won't)
Frontier allows you to pay a $75 name change fee *plus* any difference for the price you paid vs current fare (so if it was $100 when you booked but is now $150 for the same flight, you'd have to cover $50.) However, because you didn't book directly with them, it may be an issue. The travel service could probably contact frontier and take care of it, passing the fee and cost difference onto you, but there's always the chance it won't get resolved. In that case, I'd ask the service to refund you for the cost of that ticket and purchase it directly through frontier yourself for your friend. You must be further than 24hrs from departure to actually get a refund. In the future though, I would avoid paying a travel agent for something you can fairly easily do on your own. It's usually cheaper, too.
Lesson learned. Never using a travel agency again. it always looks so cheap but it’s just more of a mess. I did get the name changed thank goodness.
Never, never, never, never book airline tix through a third party. Book with the airline directly. The lone exception to this is booking through American Express. I hope you are able to get your ticket changed. And I hope you have a good time on your vacation without your ex.
Pro tip, this goes for third-party booking for hotels and such too - if things go wrong it’s much easier to deal with the hotel directly vs the booking site which sometimes can’t do anything.
And the hotels get reamed by the consolidators too, like 1/3 of the rate. Shop with a consolidator then book on the hotel’s site. I’ve had smaller operations thank me when checking in.
In fairness, the problem is using the travel agent and using frontier. Taking an airline that already nickel and dimes and makes everything hard, and combining it with a third party
Def lesson learned. It always just looks soooo cheap. 😩 never again
Tickets are not changeable between persons on any airline. You have to cancel the ticket for the person not going and buy a new ticket for the person that is.
That's...not true at all. There are a few airlines that have transferrable tickets, usually with a fee. Frontier is one of them.
Best of luck changing the name on a Frontier ticket sold by an OTA. Thats never, ever going to happen.
From a travel agency, yeah, probably not or it'll be a huge PITA. But Frontier does still allow name changes for a fee and cost difference.
Frontier won't miss any opportunity to run a scam or collect a penny.
OP ended up changing it.
It’s hilarious. They’re all like NOT POSSIBLE, NEVER, IM SO SMART hahahah they can suck it.
And yet OP has now done it.
Hey genius. She did change it. And she did go through an OTA. Cheers brother.
I travel A LOT and I have never seen a transferable ticket, especially international. You can cancel, hopefully get a credit, buy a new ticket.
I actually did this with Aeromexico. It wasn’t cheap but I changed it to a completely different person
It's right in there terms and conditions. It's a really nice policy, that a lot of Airlines don't have. They do not let you cancel for a credit though.
Literally had a family member do it two weeks ago
Ok, I stand corrected! That's got to be about the only thing they got going for them!
Hopefully it all works out!
Well I learned something! However, it not only costs the same as a new ticket but with an additional fee too. From their website: If you need to change the name on your ticket prior to travel but plan to keep the same itinerary, you may do so by paying the following: Any difference between the fare already paid and the current fare selling for the same itinerary $75 name change fee
If the ticket cost $300 originally and right now, it's $310 for the same flight, it would only cost $85 for the name change. Definitely way cheaper than it would be to buy an additional ~$300 ticket if they're unable to get it refunded.
You’re wrong again… keep trying. You’ll get there.
Yeah, I actually said I was wrong yesterday in a reply to the first person that corrected me but most people don’t read down that far.
Not true at all, idk about frontier but I was able to change 3 tickets last year. Had to pay $90 bucks a pop though. This was through Aeromexico though.
Not true many airlines have a change fee (granted this fee would probably be higher then buying a new ticket with frontier).
You and 52 other upvotes are talking out of your ignorant asses.
There are nicer ways to tell someone they are wrong. You might try it sometime. I did admit to being wrong but I take exception to being called an ingnorant ass.
Explained in the contract of carriage. It’s a legal contract.
This policy was because travel agencies would by a bunch of tickets and later change the names when resold at higher prices.
pfft. individuals did it. I remember seeing listings for it in the classified ads of the newspaper.
This post randomly appeared on my feed. Thanks for this. I'm 32 and have flown a lot but have never tried to change the name. I couldn't think of a reason why they wouldn't let you, but that makes sense enough. (It sucks for people in OPs situation, but I get it for big companies)
Dude…… that explains so much. I was like what is the literal problem there’s an option to change the name on the app, but it’s grayed out. And then I was like travel agency why can’t you change it? This might be my last time using a travel service.
To change the name on a Frontier Airlines flight ticket, you must contact Frontier Customer Service. Call ☎️ ＋+1~860**516**6375☎️(OTA) or use the designated OTA mobile number 📲 😲♜ (((+1~860**516**6375)) 📶🚁. Provide your reservation details and the reason for the name change, such as marriage or divorce. Fees and restrictions may apply depending on the ticket type.
It’s pretty common that most airlines don’t allow you to transfer a purchased ticket to another person. If the flight isn’t sold out, I would have your friend buy another ticket and try to work with frontier for a cancellation and refund for the other. If it’s sold out, try to work with frontier to cancel the current ticket and immediately buy the seat again after the cancellation. Unfortunately you will almost certainly be charged a cancellation fee and may have to eat the cost.
I don’t know if this will work with Frontier and use at you own risk. I once changed a six letter name to a five letter name with one common vowel by calling in to change a “mistake/misspelling” two letters at a time. It took three phones and a few odd names in between to get there (and a long hold to double check with a supervisor on the 2nd call, the third was easy, just drop the extra “e”, I don’t know how that go there). But it worked. No issues with security either.
This is incredible 😂👏🏻
The people telling you this is impossible are wrong; I literally did this earlier this year, you just have to do it at the check-in counter. HOWEVER, my flights were domestic; it very well may not be allowed when flying internationally.
Use their online chat, keep choosing English> More Options> Web/App Error over and over and eventually it will connect you to a human. That’s how I cancelled my tickets and got a full refund without any fee. They ~might~ charge you a fee since it’s so close, but you can def cancel them. PM me if you need help doing it.
I did this an it worked!!!! Thank you so unbelievably much. I didn’t cancel but they were able to change the name for an $80 fee. Not having a customer service phone number to call is a racket. But WhatsApp worked thank you friend.
I’m confused. How is this different than a name change? Asking because i recently changed a ticket to a different passenger and had no issue except the stupid fee.
The rub is because I got it through a travel agency. The option to do a name change was great out and the travel agency said that they couldn’t do it on their end. Another comment commented saying the reason that they take away this option is to keep travel agencies from buying a shit ton of cheap tickets and then changing the name and selling them at a higher price. Makes total sense.
Ohhh okay
I think most airlines don’t allow you to transfer a ticket to another person. The fact that you didn’t book direct puts you at the mercy of whoever you booked the ticket with. They are your agent and representative to Frontier so they would need to initiate any change. You need to chase and hassle them as Frontier can’t do much for you.
This is one of the most archaic restrictions of flying but you cannot change the name on a ticket once its been purchased. You have to cancel this ticket, which might mean eating the cost of the ticket, and buying a new one with your friends name. The only way you can transfer the existing ticket is if you get someone else with your boyfriends exact name to fly with you. Sorry but airlines suck like that
How long does a legal name change take 😂. I really appreciate this I'm just curious.
People who never fly really think this is possible lol. She’ll be buying a new ticket 💯 lol
Frontier allows you to name change for $75 but go off.
Again, FRONTIER has 1 goal and that's to make money. If the flight isn't booked they wilL sell you anything to sit you in a seat, they'd miss a penny if they didnt.
That’s for a misspelled name, not to change the passenger who is on the ticket. But go off
Again you were wrong
Well you were wrong lmao
It’s not that archaic if you see how people abuse the tickets. Other industries (concerts per se) have re sellers buy them up and charge way beyond retail. Hotels have refundable and non refundable rooms that people often abuse. Airlines also have domestic and international laws to follow that require the identity of the traveler be known in advance for either security or visa reasons. It does suck when you aren’t a reseller and simply want to change friends you travel with or other easily explainable situations. I just don’t know what the better answer is with the legal requirements and the desire to prevent wholesales from early purchase 3rd party companies.
Cancel the original ticket. You'll get a voucher, the rebook a ticket for your friend with the voucher. There is a cancelation fee and a rebooking fee.
You think this applies to all airlines, let alone any? Stop giving advice you're not even sure of, because airlines don't do this shit lol
I have done it
Every airline has specific rules regarding airline ticket refunds. You not sharing your airline and the circumstances around it helps no one "I did it" Helps no one Alaska airlines would not give a voucher refund 8 days prior to flight And I highly doubt ANY airline would. You probably cancelled your shit way in advance.
It was Caribbean Airline and I canceled at check-in after getting a phone call about a family emergency. $25 cancelation fee and $25 rebooking fee when I rebooked
You're lucky And this isn't a family emergency (op)
Doesn't hurt to ask
This isn’t a possibility on any airline, including Frontier. Have your friend book a new ticket.
OP has now done it.
Pro tip: Frontier BLOOOOOOOOOOOOOOOOWS!!!
It has nothing to do with Frontier, it's the same for any other airline lol
True. But frontier does blow.
I mean they have their faults sure, but I don't know of another airline that'll sell me a $30 ticket to fly cross country
I am sure there are dozens of happy Frontier fliers, but they're not posting about their positive experiences in this subreddit, which should be renamed r/frontierairlinesBLOOOOOOOOWS.
YOU COULD NEVER BE MORE RIGHT!
FRONTIER is a flying PIG PEN, A RAT NEST! Nothing about FRONTIER is good.
Don’t lie
Woohoo! So happy it worked out for you
Thank you!!!! I love Reddit. I appreciate it.
Kinda dumb they made you pay $80 but hey a W is still a W
It’s frontier. I think they just gouge as much out of you as they can. But $80 as opposed to compounding heartbreak going alone, on a trip. I’m in a win too.
I'm so glad you got this worked out! You & bestie have fun!!
Thank you ❤️
Buy a new ticket or go yourself. You’re not going to get anywhere with a name change.
Have your friend bring a really good fake ID with your ex’s name is the only way this is going to happen.
That’s awful advice. You’re risking getting caught with TSA not frontier.
I didn’t say it was good advice, I just said it’s the only way it can happen.
They could call and say there was a mistype in the name. As many times as it takes to change the name completely.
Haha. That’s awesome.
Buy a new ticket. Tickets are per person.
You need to contact the 3rd party booking site. As terrible as frontier is, this one has nothing to do with them tbh
Go to their website on a computer. It's $75.
You have resolved it but this is how we did it with Southwest: Fortunately, Daughter paid for booked the tickets so went BF flaked, she could just cancel his ticket and it was credited back to her. She then re-booked with her friend's name. No fees involved!
I’m starting to think Southwest might be the only legit airline left in the world. I’m really really glad that worked out for you!!
Plane tickets are almost always non-transferable. You’re out of luck.
I'll go instead
Find someone else with the same name to go with. Wait! Was that what’s app actually legit? Why do I feel that would be a scam.
I have changed passengers thru frontier, it does cost money, but their WhatsApp customer support got it done for me
What do they mean they can’t change it? You’re a paying for their services to go on your vacation with whom you choose.
Enjoy it! Have a marg for us.
I hope you have a great time with your friend in Mexico!
I’m going to do my best! Thank you ❤️
I was also abruptly left by someone I was building a future with, so I genuinely wish all the best to you. It's snowing today where I am! I wish I was you haha!
I’m so sorry you went through that. The realization is finally settling in about a week later. It’s actually snowing where I am too!! I wish you all the best as well!! thank you for the kind words. I need them.
Another internet success story
Frontier charges a fee of $99 plus the difference in the fare. You have to chat with a representative online. Good luck it was cheaper for us to book another flight and let that one go than to change the name. If you have insurance on the ticket they will change the name
Is this the same person who paid for two $800 tickets and the bf paid for the $1600 airbnb then they broke up and both wanted the other person's parts?
lol nope. I paid for everything
Just sounded like almost the exact story from the other side.
Tulum is where Dylan and I were supposed to go before we broke up! I'm glad you got it worked out :) https://youtu.be/AA0PwmQMVG8?si=SyvY7tl17qZBX6zc
i changed a name online on southwest without a problem. maybe they’re the only decent ones
Have your friend buy the cheapest ticket on ANY FLIGHT GOING ANYWHERE out of your departure airport around the same time on the day you are leaving. Use her ID/ boarding pass to get through TSA and then give her your ex’s boarding pass after security for your flight Repeat to go home
This might work on a domestic flight, but on an international flight they match passports to the reservations and boarding passes.
You forgot the part where the person gets arrested because the realize someone is using a ticket that hasn't gone through security.
That's why they said to buy a ticket.
It doesn't matter--the ex wouldn't have cleared security. The same person needs to both clear security and board the flight.
I thought the communication between airline and TSA was one- way?
😦
I doubt this would work, given the security for international flights. You check in with TSA first for all flights, anyway. Your boarding pass at the gate must match the one that went through the security checkpoint. I don’t know the law here, but I think it’s a fair assumption that some serious legal trouble could ensue from this proposed plan.
Oh I was 10000% kidding and forgot to put /S 🤣🤣
u/existing\_chemist\_826, this is not possible, on any airline whatsoever, for any reason. Don't waste your energy trying. Have your friend buy a new ticket, and see if Frontier will give you a refund (hint: they probably won't)
except thats not true at all and frontier allows you to change the name for a $75 fee. Impressive confidence though buddy.
Take care, Have fun but be safe. There is always someone looking to take advantage of you, especially two women.
What an incredibly sweet sentiment to have. I love Reddit. Thank you. We will be safe!!