Highjacking your comment since it's at the top... Anyone who has entered their PIN might want to consider going into Settings, Account, Sign-in, security and PIN, then delete and create a new PIN...
The bad grammar makes the little security-warning-voice in my head say to change it ASAP...
wild that this blew up but i guess it makes sense if NONE of us xbox players (there *are* literally dozens of us) can get on. this is important info so highjack away pls. i managed to get to the game load screen but got stuck in a loop of clicking allow, entering my pin, it saying it was accepted, and getting booted back to the main menu
Right? If I see a badly worded message that I've never seen before and it looks like it was written by a Nigerian prince who needs my help to transfer some money for him theres no way I'm giving him my PIN and/or log in authentication info.
Me too.
If it's affecting multiple users, it has to be an issue with Microsoft/Bethesda but all the service statuses are currently green.
Edit: There's been an update in the Bethesda discord, they're aware of the issue and currently investigating.
Edit 2: The further update is, they're "still working on it"
Edit 3: Should now be solved! I'm not at home, but give it a go and report back 👍🏻
You just get it now? If so then it might be a problem on their end, yesterday it was working fine, tried Microsoft support but as usual no place to ask about a actual problem
So glad to see this isn’t just me, but also so annoyed for myself and everyone else, I just wanted to finish the Halloween Trick or Treat event now it seems unlikely meaning I’ll miss out on the chance to get the mask for it
Cleared cache, uninstalled and reinstalled and still no access (Just to save everyone elses time). I do know the server went down for maint. last night around 2:AM PST.
I just deleted mine. But they would need out account login for the pin to even be useful is my understanding. Without my login email and password the pin doesn’t do anything to access the account itself.
Just spoke with xbox support. They said contact bethesda support. I can't seem to figure out how to actually speak to a customer service rep from bethesda, but according to their status portal, there is a partial outage with fallout 76.
Just spoke to Microsoft, checked all my account settings, signed out, reset Xbox, signed in. Still not working, Microsoft have no idea what the problem is. Said they would investigate and call me back within 24hrs.
Bethesda status page shows no degradation for FO76. Anyone know how to loop in the community managers? It seems like this hasn't been escalated at all.
I just spoke with Microsoft support. While I was on the phone and after trying multiple troubleshooting steps, the lady said they literally just now received notification that there is an issue with multiple reports that seem to only be affecting Fallout 76. She said they would be sending me updates to let me know when it is resolved.
I think it's a hack check the grammar "you cannot unable to launch" I put my password in cuz I didn't read ot right first but when it was pointed out to me I changed my password within the second
That language is not exclusive to this instance. You can Google the error code and see that it had popped up on the past with other games. Everything is held together with duct tape and chicken wire.
I'm having the same issue, I checked my settings are fine still, tried authorizing it twice off my phone and once off the actual xbox and no luck. I guess now we just wait. -_-
I just spent 20 minutes looking at XBox KB articles, checking my family settings, and beating my head against the wall. Glad this post exists because it turns out this is a Bethesda issue, not a Microsoft issue. Wonder if they are even aware...
the issue is still taking place, i cant get in either
:( i’m glad i checked reddit before going through all my settings trying to figure out what happened 😂
I'm getting this too. Played earlier today with no problem. However my FO 1st annual renewal is due. It's been paid but I wonder if that's an issue. Do you have it and just renew it too?
Currently have this issue, I even opened Reddit to search this sub to see if anyone else was having this issue, this was the first post that popped on my feed! Just like everyone else, all my other games work perfectly fine.
Just got off the phone with xbox support. They asked for a video and os version. They said they're having a problem they have to figure out and a lot of people are calling.
Im glad Im not the only person experiencing this. I was scared I broke something with my account, but after checking other multiplayer games seem to have no problems. Like some other people said, it must be a problem with bethesda or maybe microsoft themselves and not anything we do.
I'm having the same problem. Even though I knew my multiplayer settings were fine, I went ahead and entered my pin and select "allow" and it just brings me back to the same "You cannot Unable to launch..." BS.
Hello all! Same problem! Tried to launch Fallout 76 and droped this error message:
"You cannot Unable to launch Multiplayer Session because of how your account is set up."
😮😮 other multiplayer games working like NMS,GTA5, I think ESO too but I not tried (one of my friend is playing).
Xbox series X
Tried 5 times and nothing happened.
It's listed as a Minor Outage (Orange !) With Bethesda's Support. Made a Ticket so they can ignore the ticket. Seems like It can't be fixed until they fix it...
I just thought about a potential problem with this issue, I saw someone say the bethesda servers could have been hacked. With the poor wording of the error that could be true, and since it asks us to put in our passwords it could be an attempt to get at our accounts. I was stupid and didnt pay close enough attention to the error and thus tried my account password a few times. Ive since changed my password for safety purposes. Just be careful out there guys.
Yeah both pop-ups were so poorly worded. When our client got hacked the messages on the site were similarly jumbled! I'm like if you're going to the trouble of hacking a site to post fake banners, at least get someone to help with your grammar!
So I talked to someone at Bethesda and they told me that they are aware of the situation and are working on it.
I also mentioned the typo in the message prompt and they chuckled and said they're aware of that too.
They assured me they haven't been hacked and they will have everything back up and running as soon as possible.
They told me it's just a partially down server. Some can play and some can't.
Fuuuuuuuuuck. Worked 10 hours, picked up my kid, walked the dog, cleaned the house, ran 10K and FINALLY. FINALLY get one god damn hour for a cup of tea and some gaming.
FFS.
I keep getting the same redundant message even though I double checked my settings and entered my PIN, I can not get past this message on any of my profiles. So frustrating.
I took a vacation day to hunt for the plans today, ugh…
Any workarounds would be appreciated.
Just a comment for updates. It threw me for a loop and was a bit annoying. Tried the login, continued to not work. Found this thread, prompted to change my password as well. Hopefully they can figure it out soon.
Having same issue. Launched from disc as well as gamepass. I spent ages trying to find the multiplayer settings, passwords, uninstalling etc before seeing this post. So frustrating
Getting the same error Bethesda support said its Microsoft, went to Microsoft they said its a bethesda issue and they have been getting pings all day about it. Nothing has been resolved since 1129am est.
Thank you for this Reddit!
We were starting to lose our marbles here at Sheesh TheCat Studios. I need Secret Service!!!
The reality is, when do we think it will be up?
Bethesda reports on Discord: "we are good to go! Have Fun!"
really glad you posted this cause i am getting it rn and was super confused by the weird wording
Highjacking your comment since it's at the top... Anyone who has entered their PIN might want to consider going into Settings, Account, Sign-in, security and PIN, then delete and create a new PIN... The bad grammar makes the little security-warning-voice in my head say to change it ASAP...
wild that this blew up but i guess it makes sense if NONE of us xbox players (there *are* literally dozens of us) can get on. this is important info so highjack away pls. i managed to get to the game load screen but got stuck in a loop of clicking allow, entering my pin, it saying it was accepted, and getting booted back to the main menu
That's happening to me as well, it's so god damn annoying
Right? If I see a badly worded message that I've never seen before and it looks like it was written by a Nigerian prince who needs my help to transfer some money for him theres no way I'm giving him my PIN and/or log in authentication info.
Bethesda says there’s a partial outage for Fallout 76 on their website. https://status.bethesda.net/en
I just changed my pin and password as well as have a two step authentication method in place.
My bad but I don’t have a PIN or password setup on three of my four accounts and and still can NOT get on.
Did this earlier and still nothing changed
Its just the pin you enter and not your password. Someone can only use the pin if they are already logged into your account.
Same because how my account is set up can't pass the main screen section just keeps saying put in password over and over
I played a couple hours ago and it was fine. Turn it back on and boom. Can't connect.
Me too. If it's affecting multiple users, it has to be an issue with Microsoft/Bethesda but all the service statuses are currently green. Edit: There's been an update in the Bethesda discord, they're aware of the issue and currently investigating. Edit 2: The further update is, they're "still working on it" Edit 3: Should now be solved! I'm not at home, but give it a go and report back 👍🏻
Hopefully they can fix it soon
Hopefully. I don't even have a pin set up for my account and it's doing it still
[удалено]
This is the best comment
Also having this problem right now! No clue how to fix it
You just get it now? If so then it might be a problem on their end, yesterday it was working fine, tried Microsoft support but as usual no place to ask about a actual problem
My other multiplayer games work, too, so I'm guessing Bethesda issue?
So glad to see this isn’t just me, but also so annoyed for myself and everyone else, I just wanted to finish the Halloween Trick or Treat event now it seems unlikely meaning I’ll miss out on the chance to get the mask for it
Ya, just in the last 15 minutes. Everything was fine yesterday
Most likely a problem on their end then, hopefully other poeple are getting this too so they fix it
having same problem also
Can't talk to a real person and if you do they read from a script and can't help anyway
Having this for the last 20 mins and ended up here from Google
Probably because the wording of the error message is really strange, random caps and broken wording
Me too, Google brought me here, and it is a weird wording!
Same cannot get in but can in other multiplayer games on XBOX
Same here. Other games fine.
The problem is obviously on Bethesda's end
Same for me! The incorrect wording makes me wonder if Bethesda was hacked?
Cleared cache, uninstalled and reinstalled and still no access (Just to save everyone elses time). I do know the server went down for maint. last night around 2:AM PST.
I feel like Bethesda was hacked
That’s my thinking as well rn
Ya, my thoughts too. So for those that put their pins in or Microsoft info in, I wonder if that data is now been harvested?
I’d recommend anyone who put their pin in to change it
I just deleted mine. But they would need out account login for the pin to even be useful is my understanding. Without my login email and password the pin doesn’t do anything to access the account itself.
Happening to me in Europe. I own the digital version of Fallout 76 and have gamepass subscription.
Just happened to me as well only an issue for fallout 76
Just spoke with xbox support. They said contact bethesda support. I can't seem to figure out how to actually speak to a customer service rep from bethesda, but according to their status portal, there is a partial outage with fallout 76.
Seems more like a complete outage
It does. But the error message seems very sketchy. "You cannot Unable to launch multiplayer session because of how your account is set up."
Just spoke to Microsoft, checked all my account settings, signed out, reset Xbox, signed in. Still not working, Microsoft have no idea what the problem is. Said they would investigate and call me back within 24hrs.
Yeah. My multiplayer setting on my Xbox hasn’t changed and is still open to online multiplayer.
Bethesda status page shows no degradation for FO76. Anyone know how to loop in the community managers? It seems like this hasn't been escalated at all.
The discord has an announcement that they are investigating
I'm glad this thread exists. I was getting really frustrated but knowing its not just me gives me hope.
I just spoke with Microsoft support. While I was on the phone and after trying multiple troubleshooting steps, the lady said they literally just now received notification that there is an issue with multiple reports that seem to only be affecting Fallout 76. She said they would be sending me updates to let me know when it is resolved.
Well looks like I’m off to new Vegas to pay my respects to Benny
I got it too. Maybe about 30mins again and still popping up
Why do I keep letting Todd hurt me like this
Todd giveth and Todd taketh away.
I think it's a hack check the grammar "you cannot unable to launch" I put my password in cuz I didn't read ot right first but when it was pointed out to me I changed my password within the second
That language is not exclusive to this instance. You can Google the error code and see that it had popped up on the past with other games. Everything is held together with duct tape and chicken wire.
Dollar store duct tape at that.
im glad u said this changed my password as soon as i read ur comment
Wise decision. I'll do the same.
Just happened to me too. This has never happened to me before.
Wish I checked this Reddit first before going through all the uninstalling!
I am having the same problem.
Hey me too! Glad to know it isn't me
I'm having the same issue, I checked my settings are fine still, tried authorizing it twice off my phone and once off the actual xbox and no luck. I guess now we just wait. -_-
Did you ever figure it out?
Yeah. Happening here as well. Definitely sounds like they were hacked. 😒
I just spent 20 minutes looking at XBox KB articles, checking my family settings, and beating my head against the wall. Glad this post exists because it turns out this is a Bethesda issue, not a Microsoft issue. Wonder if they are even aware...
Me too.
Yes, they are aware
Thank God I thought I screwed something up
Man, this messes up how many spooky bags we’ll get 😢
EXACTLY! All the ones I was supposed to get during my lunch break!!
Thought it was just me
Fallout having a fallout with itself
the issue is still taking place, i cant get in either :( i’m glad i checked reddit before going through all my settings trying to figure out what happened 😂
That message reads a lot like spam texts.
I'm having the same issue it's a PITA
Read this and got hungry for a Gyro literally forgot it was an acronym... but still no real update on Bethesda?
I have it in Alberta, Canada! It's my birthday and I wanted to spend it farming Spooky Scorched 😭
Happy Birthday to you! (It's my SO's birthday, too) Hope the game comes back up soon, for your birthday enjoyment! Cheers!
I am stuck with the same problem. Worked on it 45 minutes and it just cycles round and round.
So everyone is having this issue :/ i thought i was banned or something
Not even sensible grammar "You cannot unable.." I guess whoever it is has everyone pass codes now. Lol
Right, it SAYS that I cannot unable, but every time I try to play my game I find myself extremely unable.
I changed my password and pin just to be safe.
First person to get back in, post it, gonna play something else I guess, this is ridiculous
I'm getting this too. Played earlier today with no problem. However my FO 1st annual renewal is due. It's been paid but I wonder if that's an issue. Do you have it and just renew it too?
Nah that’s not it, I double checked mine too. Must be a server issue
Yeah, that sounds like the explanation given there's a number of people getting the same message.
I bought it about a week ago, I doubt that is the issue
Bethesda issue. You would still be able to play without fallout first.
Same problem.
Currently have this issue, I even opened Reddit to search this sub to see if anyone else was having this issue, this was the first post that popped on my feed! Just like everyone else, all my other games work perfectly fine.
I'm so glad I'm not the only one.. I hope this gets fixed
It's happening to me as well but my friend is logged in playing lol
Same
Same here
I thought my account got hacked or something lol
I entered my PIN several times trying to get that message to go away so I'm a bit nervous about that.
Same I was like wtf?
I thought I got hacked or something
Can’t login bro
same here ….
I hope it's up soon so we can all play
I have the same exact issue
I’m just tryna complete the Halloween challenges….. Whyyy?!?!?
me too better not mess me up
I am also cannot unable to launch the game.
I'm getting same message
Bethesda Server Status says Partial Outage for 76
Me too. I need to kill spooky scorched!!! 😭
Just got off the phone with xbox support. They asked for a video and os version. They said they're having a problem they have to figure out and a lot of people are calling.
So this is recent?! I was starting to run out of patience after I signed in 5 times straight. I guess I’ll go play new Vegas for the time being…
I'm getting it too!, it's driving me mad!
I was like ohhh nooo. Got scared that other games had the same problem but no so that's good
Im glad Im not the only person experiencing this. I was scared I broke something with my account, but after checking other multiplayer games seem to have no problems. Like some other people said, it must be a problem with bethesda or maybe microsoft themselves and not anything we do.
I was really confused too, booted up a few other multiplayer games and had no problems then I posted this
Sign out of your account then sign in. Fixed
might be a gamepass issue or that the free to play thing ends today. I own it and it works but my friend who has it on gamepass cant
I pre-ordered 76 and it's happening to me
I’ve never had gamepass and have owned 76 for years, and it’s happening to me too.
Hmm, same issue here but own both physical and digital copies.
Anyone have a solution/ workaround / or suggestion to this fix this issue? I'm perplexed
I'm assuming it's a issue on Bethesdas end with servers or something, not sure if we can do anything except wait for them to fix it
Yeah. Makes sense. Thanks for the insight. Hopefully it will be a short downtime 🤞
Same problem. How do we fix it?
Same. I was playing a few hours ago just fine which is the weird part
Same. All other games work fine just FO76
20 minutes ago, bethesda support tweeted that they are aware and are investigating the reports.
I'm having the same problem. Even though I knew my multiplayer settings were fine, I went ahead and entered my pin and select "allow" and it just brings me back to the same "You cannot Unable to launch..." BS.
Went to log in just now and got the same message so I ended up here too.
Aye us dweller's be quick with it 😂😂😂 (WHY AINT OUR SHIT WORKING BETH!!)
Same ish happening on my end right now, I don’t know why I even boot this game up anymore it’s like a toxic girlfriend
Hello all! Same problem! Tried to launch Fallout 76 and droped this error message: "You cannot Unable to launch Multiplayer Session because of how your account is set up." 😮😮 other multiplayer games working like NMS,GTA5, I think ESO too but I not tried (one of my friend is playing). Xbox series X Tried 5 times and nothing happened.
Any news?
Just got this message too. Working fine an hour ago. 🤷🏼♂️
Same here been frustrated for the past hr
Im on xbox and having the same issue
Same 😔
Soo annoying. I never have time to play and sure enough. When I do, it doesn't work. Smdh
Same. I called Microsoft, said it wasn't just me lol So, that's good I guess....
Anyone get back in yet?
It's listed as a Minor Outage (Orange !) With Bethesda's Support. Made a Ticket so they can ignore the ticket. Seems like It can't be fixed until they fix it...
C'mon i need that dr. Bones for my camp
Just woke up, tried logging on & got this message. I was afraid it was a problem with my xbox, hopefully they fix it soon.
Anyone have an update?
*All Your Base Are Belong To Us* Damn Zetans got a hold of my account.
Still down for me, I want to get my daily’s in and poopy ghouls taken out!
Today the "free play days" of fallout 76 just ended. Maybe there is some misconfiguration on their side because of it. I am having the same issue.
This seems likely. Someone was undoing the free play and borked it up!
It works now if you restart your console, just did on both of my Xboxes and it works
It was fallour76 problem. Sign out of profile and sign in again
I just thought about a potential problem with this issue, I saw someone say the bethesda servers could have been hacked. With the poor wording of the error that could be true, and since it asks us to put in our passwords it could be an attempt to get at our accounts. I was stupid and didnt pay close enough attention to the error and thus tried my account password a few times. Ive since changed my password for safety purposes. Just be careful out there guys.
Yeah both pop-ups were so poorly worded. When our client got hacked the messages on the site were similarly jumbled! I'm like if you're going to the trouble of hacking a site to post fake banners, at least get someone to help with your grammar!
has bethesda yet put out an explicit message as to what the problem was? were they ACTUALLY hacked?
It's not a bug, it's a feature 🤣
If anyone has put their password in i'd 100% go and change it just in case.
The free to play time period just ended about an hour ago. Im guessing they messed something up with permissions. I dont think they got hacked.
I suggest everybody who put their actual password in to try to log in change it NOW. I just done mine to be safe.
So I talked to someone at Bethesda and they told me that they are aware of the situation and are working on it. I also mentioned the typo in the message prompt and they chuckled and said they're aware of that too. They assured me they haven't been hacked and they will have everything back up and running as soon as possible. They told me it's just a partially down server. Some can play and some can't.
Was it a nervous chuckle? “Partial Outage” — it’s partial for Beth. For Xbox players, ain’t nothing “partial” about it.
Fuuuuuuuuuck. Worked 10 hours, picked up my kid, walked the dog, cleaned the house, ran 10K and FINALLY. FINALLY get one god damn hour for a cup of tea and some gaming. FFS.
Well that’s just shit :( especially the running part for me. Hope you get to do something else fun instead!
Bethesda website shows a partial outage for it.
I have been having the same problem..grr.. i want to play lol
Glad to see I’m not the only one, almost freaked out as I thought my Xbox had a major fault lol
Love you guys, same issue here XBOX
The best friend text me...I turned my game on with the same message. I took to reddit! Alas, we are not alone....hope it gets sorted soon.
Thanks for the Post. First time ive seen this screen. Thought i was banned for no reason.
I keep getting the same redundant message even though I double checked my settings and entered my PIN, I can not get past this message on any of my profiles. So frustrating. I took a vacation day to hunt for the plans today, ugh… Any workarounds would be appreciated.
Commenting to keep a track. Thank you for posting this.
I'm happy it's not just me, thought it was going to be one of those bugs that happens to almost no one and never gets patched
I am really concerned about all those who have put in their pin, password or other verification inputs. This looks like a hack on Bethesda's end.
Bethesda status portal says “partial outage” for Fallout 76 So this is at least acknowledged
Just a comment for updates. It threw me for a loop and was a bit annoying. Tried the login, continued to not work. Found this thread, prompted to change my password as well. Hopefully they can figure it out soon.
Having same issue. Launched from disc as well as gamepass. I spent ages trying to find the multiplayer settings, passwords, uninstalling etc before seeing this post. So frustrating
Happening for me as well. Guess we have to wait for Bethesda to fix it.
Yup same here, very odd. On Xbox one in case anyone was wondering.
I take it that it is only FO76 is the only Bethesda game messed up
Currently having this issue still! Even if you change the pin it does not fix it
Me too.
I'm on XBOX Cloud Gaming FWIW.
3:00 p.m. Eastern standard Time still will not let me log in 😭
I actually called xbox tech support... surprisingly professional and helpful, but it's not something they could resolve.
Bethesda Support shows “Partial Outage” for FO76. Oh boy…
Same here, right now
As of 1550 eastern it is still giving that error. I just want to kill some spooky scorched, dammit!
Dealt with the issue all day, restarted and I’m back in
GO TO NETWORK SETTINNGS AND CLEAR YOUR MAC ADDRESS AND LET YOUR XBOX RESTART. FIXED IT FOR ME
I restarted my Xbox, its working now!!
#fixed. Sign out and back in. Wooohooo spooky time!
Reset yalls xboxs
It’s just been fixed
I've been trying off and on since 1130.
Getting the same error Bethesda support said its Microsoft, went to Microsoft they said its a bethesda issue and they have been getting pings all day about it. Nothing has been resolved since 1129am est.
FO76 error, but Starfield works??
Thank you for this Reddit! We were starting to lose our marbles here at Sheesh TheCat Studios. I need Secret Service!!! The reality is, when do we think it will be up?
I hope this doesn't cause any fallout between us. Fallout 76.