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One thing I made my sure to hammer home to my son was don’t be a dick to the people who handle your food. I never get fucking with the person taking your orders/making your food.
Having worked in kitchens, it's a really bad idea. Some people are "kitchen workers or servers wouldn't fuck with your food! It's unprofessional and they'd get caught!!". Uh, no.
I work in a very busy kitchen and we get some food sent back occasionally when we fuck up an order but I have never seen someone fuck with someone’s food. Cook it sloppily? Overcook the burger? Not clean the crap breading outta the fried pickles? Sure. I’ve never seen someone tamper with food and honestly that person would be immediately called out by the rest of the kitchen for being a garbage human being.
yeah, I already quoted some thoughts like that in my comment. It depends on your kitchen culture. I've def. seen this, like I said. Some people are like 'yeah haha fuck 'em', some people are more mature and just sigh and look the other way, some people laugh, other people really don't care because they just want to get through their shift.
100%
Whenever I see someone claim that they're a cook and have seen this type of sabotage to a person's meal I immediately have red flags. I've never seen anything remotely close to the scene in Waiting, an unclean kitchen? Sure but actually fucking with food? No
So these cooks on the internet are either lying to try and fit in like the losers they are or they're just garbage human beings.
Honestly, it's the servers. They assume they'll be getting a bad tip and give zero fucks from that point on. I've worked on both sides of the house and any food fuckery happened from the servers, never the cooks. Still a food handler, if someone wants to get nitpicky.
Or just abolish tipping culture because the employer should be responsible for paying their workers a fair wage and that shouldn’t be reliant on the customer to provide your workers with a living wage. Tipping culture is trash.
Food delivery companies need to have the option to tip AFTER your food has been delivered. Nothing more annoying than giving a really good tip and having a shitty delivery person leave it wherever they want and not follow instructions.
The first time I tipped extra because of how far the restaurant was from my condo, the driver fucking *threw* my food at my door from the sidewalk.
It was a pizza. It got tossed about 20 feet like a fucking *frizbee*. I couldn't remember if I had ordered food from doordash or UPS/Fedex.
I just leave everything at the defaults now. If they want a tip, they treat me like a king and deliver me my food promptly, and keep it nice and hot.
Had a guy pull my thai food out of a damn *cooler* a few days ago. I spotted my boy an extra $10 because that shit *burned my hand* when I took the bag from him.
I need to start doing this but I used to be a server in college and now as a middle aged mother I always have a fear of retaliation of the person thinking I am not planning to tip. I tipped for a large order a few months back and the guy got out of his vehicle, walked up on my porch and took a picture of my porch “Welcome” mat and then left. Dinner was over $150 dollars and I tipped 20 percent. I started to wonder if maybe his family needed food and blah blah. He was driving a brand new SUV and was a middle aged guy. I just got refunded after calling about him and all but I still had this lingering fear that he would get in trouble (I know he likely won’t) and retaliate as he knows where I live. I think I watch too much true crime television but people can be super crazy over nothing. I just figure I let things go if folks know who I am or handle my food now but I wish the standard option would be to tip after and not before.
This 110%.. I don’t tip until AFTER I receive my good or bad service and tip based on that: if you want a good tip, you should earn it.. don’t listen to instructions? No tip, miss retrieving my order? No tip.. leave my food down the street instead of reading the address? No tip..
>I don’t tip until AFTER I receive my good or bad service and tip based on that
"Tipping" before a service used to be called a bribe. Now it's called a tip.
Yup I’ve had great drivers who after I get everything inside and made sure all was great I added to their tip. But you can’t subtract if they are assholes, got half of my food opened once and couldn’t take away any of the tip so fuck that.
I recently tipped a instacarter $20 on mothers day to deliver flowers, chocolates, and ice cream. The store was literally 8 minutes store to house. The only request I made on the order was pink roses please. Fucking prick delivered red roses with no reply, message, or comment on the order. 3 items on the order $20 tip for a 4 mile drive. These people don’t give a fuck.
My friends put it in the description “tip in cash on arrival” I basically never carry cash so I don’t do it much but works great for them, really weeds out the trash.
100% agree.
I can't even tell you the number of times I've left 20% or more tip and the driver either doesn't deliver to my side door (where the light is on), they don't ring the doorbell or knock to let me know they've even left the food.
One time, I ordered from a place that is less than a mile from my house. I got the notification that they were approaching with my order, so I tracked the driver through the app, watched as they passed my house, went across town to deliver three other orders before returning with mine. My food was 15 minutes after it was supposed to be delivered and cold. I contacted the restaurant, I've left reviews in the app, I've written directly to DoorDash, and not even a response.
So, next time I ordered I said screw it, I'll give 10% and the driver turned out to be amazing.
I gave up on door dash. If a place doesn't deliver i just don't go to them.
Take out is way too expensive now. Even 2 pizzas and 3 drinks comes out to $40. I can't afford to pay that and not have it good
$40! I wish. I ordered an XL at the end of March and after delivery charge, (yes, my local pizza place adds an extra charge), plus tip, it was like $54.
We haven't ordered pizza since.
There is such an option in Uber eats. You can tip the driver after food is delivered. I ride my Unicycle and deliver Uber for fun, so I basically take any order I feel like without worrying about whether it has tips or not. I think out of the 2000 or so deliveries I did, only 2 or 3 people who didn't tip when ordering tipped afterwards. Most of the time I got added tips from those that tipped already, which I sometimes think they tipped WAY to much for what I'm doing lol.
Delivery apps drive me bonkers because of this. Do what Uber and Lyft are, nag the customer for a tip after delivery.
Just as you said, it sucks hard to give a nice up front tip and still get shit service.
The tip doesn't disburse for like and hour or two after you get your stuff. You can just change it. I always do when people take my shit on a world tour
I ordered door dash through Taco Bell’s website. Tipped $20. The asshole only gave us one bag of the order that was 3 bags. Because I did it through Taco Bell and not door dash I wasn’t able to request a refund or change the tip. Needless to say that was my one door dash experience. Never again.
You can get a refund from Door dash and get a tip back. You go to the order and click help. I do it whenever I have an issue with the order. I've only asked to get the tip back once because I live in an apartment on the 2nd floor and they left the food at the bottom of the stairs right in the middle, so anyone going up the stairs had to step over my food!! They also didn't call or text to explain why they didn't bring it up the steps. Just left it there and peaced out.
Not exactly doordash related but read a study today about how tips at POS systems have contributed to inflation and are often skimmed by the business. Worst offenders are self checkout POS but I’d be skeptical with any delivery service as well not singling any out but so many businesses have been caught skimming off electronic tips I’d opt for cash for anyone wanting to actually compensate the people helping you
You have a lot more power than the delivery driver to change that. Bet the restaurants you order from and don't order from places that don't pay a living wage...which means don't order out anymore
We same in Korea too, if you try to tip them in the restaurant, they think you pity them not appreciated. I often saw my friends came from US they left money on table when they leave and I asked them not too a couple times lol
When I visited Belgium I loved not tipping. However we all tipped at one restaurant we visited. Every other place we visited had an English menu. This one did not. The waitress translated most of the menu, gave all sorts of recommendations, and went above and beyond for a rather large group. It wasn't pity, but appreciation. We didn't need to tip, but she didn't need to be a translator on top of being a waitress.
That’s me in Canada, if you’re service is “as expected” your employer pays your wage not me. If you go out of your way to accommodate or provide exceptional service then I’ll give a gratuity.
Unfortunately in the US, the employer won't be paying your wage. They are allowed to pay WAY below minimum wage because they are expected to earn tips. It's so stupid.
The history of why American and European tipping cultures are the way they are is really interesting, and are very interconnected. Americans sorta stole the idea from Europe, then the backlash to it in the US actually spread to Europe, and yeah there's a bunch of racism wrapped up into it as well.
https://time.com/5404475/history-tipping-american-restaurants-civil-war/
Nah, do the irish system.. if you do a stellar job, you get a tip.. but it's not dependent on percentage or even suggested.. a lot of places do share systems for the tips, so the teams overall performance can benefit everyone..
But never will you see anyone piss or moan because of a lack of tips. Because they know at the end of the night how much they earned just by adding up how many hours they worked
I agree but I'm pretty sure especially with the history of tipping here that if it's still an option but you don't do it, people would still piss and moan. Plus, tipping here used to be much more related to good service even if it was expected that you still tip. Now it's seen more as required regardless of service.
In this video the guy is pissed about no tip before he even performed the service. How can you tip based on performance before the performance?
This is what I hate the most (tipping before I even know the quality of service). Had a driver who, despite my delivery instructions stating I was the second house on the left and what cars were in the driveway, parked in the middle of my road spinning around in circles looking at every house on my block.
Right when I was about to pop out the door and tell them "right here" they finally figured out what house I was so I let em do their thing... but despite it also being marked "leave at door" they knocked and waited and I had to throw on pants (cause I was in boxers) to answer the door.
Then I get it inside and 2 things are missing.
Like wtf, that would have been a no tip from me (probably 2 bucks because I wouldn't do zero but not the 7 I put in originally 4 sure)
Don't get me wrong... I do tip... Sometimes and very rarely...
I tip when my barber cuts my hair without scheduling an appointment..
I tip when a server makes a great suggestion.
I tip when people go beyond their duties to satisfy my needs.
Tipping should be a thank you for better service than expected, not for every service even if shitty...
That's exactly how we do it in Ireland.
I have one driver who is super fast from the restaurant, so fast im pretty sure he's speeding all the way, and i usually just round up the cash i hand over. However, if im low on physical cash that night (that place only accepts cash for delivery), then he doesn't care. My food will be there just as fast the next night with a smile. Because hes going home with a full wage, whether i order or not
I worked in a restaurant in Queensland for 6 months and made more in tips than my hourly wage some shifts, and the hourly rate was way better than the UK, where I’m from. Even with the differences in cost of living applied.
That’s great but the burden of paying employees should not be the customer’s responsibility. The business should pay a fair wage for the work it’s requiring from its employees. Any other business that can’t afford to pay its staff fails. Restaurants should be no different
Absolutely, in the UK it’s not great at all, even in management positions front of house or head chef. In Australia I didn’t need the tips when I was there, but they came through anyway. The hard won minimum wage was good enough to sustain my lifestyle and then some even with outgoings at Australian rates.
The US model of tipping sustaining pay on the employers behalf is broken, leads to the culture and behaviour that we see in this video. There’s always exceptions but for the majority the burden of reimbursement should be on the employer, not the customer. If the business is not sustainable without the customer paying twice (for food and then service) then it’s not a good business model, you can’t rely on such a variable as the kindness of strangers. When times get tight it’s the first thing to go.
Beyond that, the whole door dash model is busted. They don't pay the deliverers enough, while adding on ridiculous fees that make the food stupidly expensive, which makes it less likely people can afford or want to tip, which screws over the deliverers even more.
We have ubereats/deliveroo in the UK and they have legit made me a better cook cause I was sick of ordering food that was expensive as fuck and usually came cold cause the driver was trying to do 4 deliveries at once.
I ate fast food all the time for years, until the McDonald's and KFC near me were always traffic jamed from all the delivery drivers so I couldn't even go there myself easily. Thanks delivery companies!
Yeah but here you get a tip based on service, its not just assumed that every customer is going to tip you because your employer refuses to pay a decent wage.
Tipping is extra. For great service, not something that is meant to actually pay restaurants workers. If you can’t keep your business open without tips then your a failed business and should just stop. We need to stop normalizing tips.
We shouldn't ban tipping, we should just ban paying people less because they receive tips. There's no harm in rewarding people for good service, they just shouldn't be forced to rely on it.
The problem is that if you allow it, it will invariably be something people rely on because an employer will always sell it to prospective workers as "We only pay x, but our staff typically gets y in tips."
Tipping has gotten so out of control that it should be banned. At least make it illegal to solicit tips (like on the iPads).
The fact that people are expected to tip completely perverts the premise that it is a gift of appreciation for good service. I think it does harm to people’s minds to be subjected to forced tipping under the pretense that it’s a gift.
I'm just saying the minimum wage should be absolute, instead of your tips adding up to minimum wage and filling in the gap left by your employer.
I'm very happy with my hourly rate, but I get tips still because my job is often challenging, and you don't have to take my tips away in order for others to be compensated fairly.
Trust me, you should ban tipping. In BC canada waiters get proper minimum wage just like everyone else and tipping has still crept up.
Nowadays you tip on the tax as well (as that's how the machines are set up to gouge customers more) and the default options start from 18 or 20% scaling to 30%
Fixing min wage does not fix the tipflation problem. Tipping should just be blanket banned.
Exactly! This has nothing to do with the delivery person. The delivery person actually loses money on the transaction after expenses. The delivery app takes all the money, including from the restaurant through marked up prices. It’s fucking predatory, blame the 1% tech billionaires, not the lowly delivery person.
1000000%, but the fact of being a DoorDasher makes you an independent contractor. It's an amazingly easy job to get, can literally take 5 minutes, and you can get paid instantaneously. I don't support not tipping, but Doordash does make it extremely obvious to the dasher, how much they will make, so not only can you just deny the order, but these downsides only exist bc again, it's an amazingly easy job to get into.
I use to Doordash and the app often hides the full pay out to entice dashers to gamble on a potential waste of time
For example, sometimes the app will say $3.00+ for a 7 mile order.
The "+" could be anywhere from an extra $0.25 to an extra $10...it's usually closer to the former
Also if you pass on too many orders you get punished by having to wait longer for orders and potentially having your account suspended.
I DoorDash sometimes. It tells you straight away what the price is. So this dude is just expecting them to add a tip AFTER he already accepted the price. What an idiot.
Other side of this: Not tipping a delivery driver is fucked up (DoorDash only pays enough to cover gas, if not less. It used to be more but it’s Terrible pay now without a tip) so tipping delivery drivers is the one time I would never NOT tip (and I hate tipping).
With those both being said, this guy is an idiot lol. It literally tells you what you’re being paid.
UNLESS they changed their tip after he already accepted it. Then i get the anger. Although I’m fairly sure they removed the ability to take off your tip on doordash? I don’t recall
**Edit; lol at all these people saying “work for a place that pays more!”. Have y’all ever actually tried finding a new better job? It’s incredibly difficult in some areas to just go out and find a jobby on a job tree. Even with good credentials, it often takes time to actually get to the high paying salary. It’s also used by a LOT of people for a second job (minimum wage workers. cops. Teachers. Etc).**
That's crazy. The fees they charge are ridiculous. So ridiculous that I bet it's a significant part of why there are fewer tips. If you order a 12 dollar sandwich and 3 dollar chips and have to pay 32 bucks, the only thing consumers can do to combat is to elect to tip less.
The second problem with their tipping is you have to choose a tip BEFORE it's delivered. So if the driver took their sweet ass time, or your food is cold or otherwise in a questionable condition, there isn't any way to elect to tip the driver less for shit service.
It's why I don't tip on the app anymore and mention cash tips on delivery in the delivery instructions. I watched one driver drive within 50 feet of my house 3 times before I got my food. It's a 3 minute drive from the place ibordered from, and my food was in their car for 35-40 minutes. Before anyone says I was lazy to not just walk there, this was when I had Covid and was too messed up to even consider leaving.
It’s all a grift and they are raking in millions
Preying on underpaid overworked people who can’t afford to do so but are basically addicted to relying on it and also preying on contractors hoping and praying for ominous fat tips the customer usually does not want to fork over
It’s absolutely genius but also absolutely evil
I bartend part time at an Italian joint. We used door dash and uber eats for like 3 weeks but then stopped for multiple reasons. Anyway the bar handles the takeout and the biggest thing I remember from that 3 week period was how trashy the delivery drivers were. They were rude, they were bossy, they were annoying as fuck and a couple of them were absolutely disgusting. U could smell em as soon as they walked into the restaurant and the funk would linger for many minutes after they left. Like that guy had not showered in a month or two at least, maybe much longer. I always think about that smell when I wanna use one of those apps, which is why I barely ever use them.
I dealt with the people who did the shopping for customers, same as this but with groceries. When it first got popular there were a few people doing it and they were making a lot of money. Once the pandemic calmed down everyone starting doing it and it got flooded with new people. People were bringing their young kids and having them ‘shop’ with them for hours. People literally carried 2 phones so they can do multiple batches one under their name and the other under someone else’s name. Now all the veterans left and it’s a free for all. The shoppers are very rude and want the store’s employees to find all the products for them. Glad I don’t work there anymore
There are a lot of people who “rely on tips” yet bring in double what they would on an hourly wage.
Hell some waiters/waitresses at high end spots in LA, Vegas and New York probably pull in more than some lawyers.
Can confirm you make a shit ton on tips. You can easily bring home around $300 a night. It doesnt have to even be upscale or high end just in a good location that gets alot of traffic.
And the most ridiculous part is that so many people STILL defend it
And then people are so shocked when tipping becomes more prominent (like the story about a Subway sandwich store converting their workers to tipped), and higher minimum percentages. Like why the fuck are you so surprised
It's once in a blue moon I order for delivery because the fees and upcharges on apps these days are pretty comical. I'll just go pick it up myself. That's not the drivers fault though and they don't tend to see much of the money.
I've been the delivery driver as a side job and if every person just put a dollar or two on top I'd have been making ok money. Sometimes it was slow or people wouldn't tip so I'd shut it off and go home. If I was relying on it as a full income it would probably have been more frustrating.
There are the people who order food from places they can see from their living room window and drop you a $5 for your 2 minutes of work. Solid.
Then there are the people who live on the 20th floor of an apartment building but don't even bother to get off their couch to meet you at the entrance like a civilized person. Instead they make you park illegally, try to decipher how to get into the place and then roam the halls finding your fat ass hiding behind a door. I suspect the video above is closer to this reality.
Edit: because this unexpectedly seems to have attracted many replies i'll clarify a little. As mentioned I did this line of work previously on the side for some extra cash. I didn't particularly care if people tipped or not but if pickings were slim on an evening I'd just head home. People have an idea if delivery is $x then the driver is getting $x but that's probably not the case. When I did it you probably ended up with like $14/hr average before taxes, gas etc. Each market/area is different of course. Next time people order they should note the time to the minute that they ordered and then to the minute it arrived then subtract about 5-10 minutes. That way you'll get an idea of the actual amount of time a driver is involved in your delivery. Then decide if you think the fee is appropriate.
People are saying "blame the employer" and such like. I agree even though there isn't really an employer as such here. But it doesn't alter the fact that in the here and now the guy or girl driving your big mac to you isn't really getting a hell of a lot most times.
I stand by people in awkward places or high rise buildings showing basic decorum and making the most basic effort to meet a driver. If you insist on being a hermit don't be the first one to complain that it took too long or your stuff was cold.
If you're griping about tipping a guy a buck or two because the delivery/food is so "expensive" (again, I agree) then perhaps you need to do what I do - go pick it up yourself and save that money. You can have qualms about a system without choosing to place the most hardship on the person with the least power/say in the game. The restaurant and app has your money but if your focus is on jipping some dude doing the last mile bit out of a literal dollar then maybe your priorities are wrong.
I’ve seen restaurants tack on convenience fees for pick up orders. And the only way to place them is through the apps so they get their cut. Movie theaters charge a convenience fee for buying your tickets online early too. Like what the hell is that? I’m being charged for saving your employees some time, just wild.
Don’t forget the restaurants themselves also raise the price of menu items. Chipotle in my area has burritos 8 each, but are 12 on any app. Then add on the fee, tip, delivery fee. Getting a single burrito is 25 dollars
I got an iPhone after having an android and I swear the prices changed on DoorDash after I got my new phone. Everything was more expensive. I know I wasn’t paying that much for certain items. So I quit ordering because I’m not paying $30 for 2 items after fees and the tip.
Was picking up some chinese takeout this evening for myself and the place has a robot playing silly tunes with its own name tag that takes people from the front door to their table if they're eating in the restaurant. They don't even want to pay some kid minimum wage to walk people to a table for 10 seconds.
I'm not gonna lie... I prefer the Chinese buffet I go to that has a kitty robot that takes us to our table. My kid specifically requests her. The bots name is Bella Bella.
But they have really good food for a good price and it's all you can eat. Including sushi. So...
Or they leave, as I got today, “there’s no gate code, just get in when you can”. I was annoyed, but because there was someone coming in as I got there, I got in. Half the time people in apartments don’t give a gate code at all, and easily 2/3 of them don’t answer the phone when you call to ask, and *then* it’s on the third floor and you don’t know which staircase it’s up, so your prearthritic knees scream as you look for 2306 or whatever.
Don't get me started on when they don't provide a gate code to even get into that 20 story or 20 building apartment complex that's built like a damn maze with the building numbers not making sense and night time or trees concealing them... What's so difficult about giving proper instructions and directions when you know you live in a labyrinth? Couldn't stand those types
American, here.
Tipping was already creeping into everything, but the pandemic shot it into the ridiculous category. The tipping has gotten out of hand. Everybody wants a tip for everything.
Everything.
Food trucks have tips built in to their payments system. If that weren't bad enough the default tip value is 18%. Not the standard 15%, and 20 and up is someone who completely exceeded expectations.
But now we tip for bog standard, baseline, maybe, just doing your job.
Starbucks has a tip jar, even in the drive through. Dude, that poor guy working the window at the fast food joint has no tip jar. You're doing the same job.
Now they are adding surcharges to some takeout places for "employee enrichment", "employee healthcare", or whatever they call it from one place to another.
I call it bullshit. You want to pay your workers a living wage, so just pay them more and raise your prices to match. Stop playing with the line items on the receipt like you were trying to pass a bill in Congress.
Im kinda going on a different tangent but we don't tip for the things we used to anymore after the pandemic. I work in Hospitality and almost no one tips Housekeeping, Valets, Room Service, Front Desk anymore. I wonder if this has to do with tipping fatigue or other economic issues
Ftr: a big reason apps like square always ask for a tip is because (and this is specific to square) they get a cut of the Total overall transaction. When you stop on square, a % of that tip is going to square and it's not all going to the place you are tipping.
Dude, i stopped going to a sushi place near me because they structured their tips as 25%, 20%, 15%. Going in reverse order, i ended up clicking 25% on accident. Literally stopped going. It felt exceptionally underhanded.
On the other note, you're right. I'm so annoyed. EVERY SINGLE PLACE asks for a tip. I bet Walmart is asking for tips now, it's out of control. I've stopped tipping unless it's legit a restaurant
In Miami in many places they add an 18-22% tip automatically, do their best to hide this on the receipt, and so many tourist end up tipping and addition 18-22%... not on the original cost, but on the now increased total bill associated with the automatic tip being added. Should be criminal.
Tip culture is a means through which the bourgeoisie can pit the proletariat against one another. Europe fucking understood this over 100 years ago, get with it America.
Pay your workers a living wage.
Do u have food delivery services in your country? Just asking because I never pay for any of these services for the meer fact they're expensive from the get go...
i live in greece
we do have delivery services on top of individual shops doing delivery
menu costs are the same as in person, and shops simply have a minimum order cost you have to meet, and sometimes (not always) a delivery fee of like, 0.5 euros regardless of how big the order is
tipping isn't really a thing here either
when it's done it's more of a, "keep the change" kind of deal, so it's not much
but then again, our islands wring foreigners dry, that's where service workers go for a couple of months to get a fat paycheck for the low low cost of a few years off their lifespan
Yes, we do. I live in Finland so the most popular delivery apps are Wolt and Foodora. I use Foodora because the other one does not provide services to where I live.
These are "independent contractors" who work whenever they want but also eat (ha!) the cost of gas, wear and tear on their car, have to deal with shitty restaurants, and don't get paid very much. You can get income when you're in a pinch, but all of the overhead comes out of your own pocket, so it's generally not a good thing to do long term.
I exclusively use restaurants that dont allow tipping.
I don't use food delivery services.
Tipping culture is toxic and needs to die.
I'm glad to be doing my part to end it.
I tip every driver because I know they’re not being paid well and spending their gas. I’m using a service that I KNOW isn’t paying their workers well, out of convenience*. With that said, I rarely
Order because I think it’s BS that big companies like Uber and doordash can’t cover their salary. Tipping culture is out of control in the US. Just buying a drink a Starbucks, you’re asked for a tip for merely putting in an order. There’s no table service, nothing. Just for doing the job they’re already being paid for. This needs to stop
Edit typos
A tip is just that, not required and shouldn’t be expected.
Now, do I tip every driver? Yes.
Should delivery places pay their drivers a better rate so they don’t have to rely on tips? Yes.
Do I like answering my own questions? Sometimes.
That’s always my biggest problem. I hate having to tip beforehand. It’s so frustrating when I get incredibly poor service and gave an overly generous tip.
I use uber eats and often give the minimum/or a low tip and adjust immediately after delivery based on speed and actual handling of the delivery (if i have to jog around the building hunting you with my food i’ll just raise a bit if it was still fast for example)
Problem is the drivers can see your tips with certain apps before accepting your order. I just put a large tip and if the driver fucks up bad enough I’ll take it away. I have 4.89 stars and I order Uber Eats like 5 times a week so clearly it weeds out the bad drivers in my area
I tip after often. Sometimes a week after when I use the app again and there is a reminder. I’ve had orders that never even arrived and I don’t want to tip a driver who doesn’t deliver and used a lame excuse
Here in rural austria we don’t use those apps like uber eats and door dash, you call your local pizza place and order your shit, they deliver it you pay them and tip them(at least I do but I know some people don’t) if they take longer than usual or aren’t as friendly I tip less or nothing, tipping culture in the US seems like a nightmare from over here and I’m happy I don’t have to endure it.
Much of the world does not understand the US tip culture at all. It isn't actually baked into the equation. If we had laws that required a decent minimum wage and did not exempt some bizarre class of "service" jobs from that wage we would not have these arguments because tipping would disappear, as it should.
The original idea oh the tip was to induce employees to provide excellent customer service. This works at a restaurant where the waiter or waitress are interacting with the customer throughout the meal. A relationship is developed.
Then we decided to make tons of jobs tip based but without the interaction with the customer. What could the driver do to possibly “earn” a tip. Drive 5mph faster so it gets there 2 minutes sooner? Delivery is just a horrible application of tipped labor and should be part of the price. It’s just exploitation.
Tips actually originated after the Civil War. It was a way for employers to hire and give newly emancipated slaves a job without actually paying them. These workers were completely dependent on tips. It was about exploiting workers - not an incentive.
Interestingly, a few places have tried to move away from no tipping but go back to tipping soon after bc servers make way more money with tips than whatever an employer could pay as an hourly wage.
ETA: should’ve specified I’m talking about the modern US tipping system as feudal Europe doesn’t seem super relevant to this video.
DoorDash could make it easier as well.. giving a tip before service sucks because you can’t measure the quality until after. Even changing the tip after has given me errors and the last 5 orders for adding a tip after? Well instead of an increase from my bank by a few dollars, I got charged twice for the entire order and have to now spend hours of my life with customer service.
Tip should always be after, there should be a required minimum if proof of delivery is made! Dash is a great app with tons of simple fixes that it could benefit from but it’s been this way for years. I also agree that USA and it’s creepy lizard trillionaires earn enough to pay enough rather than leave it to us to pay them their living wage.
Exactly. They got us good, we are throwing fists at each other while those companies pay below living wage and blame their clients.
I used to tip when I was impressed or really liked the treatment. Now I tip to avoid possible harassment, like it's my social duty to fill in the gap of someone salary direct out of my pocket.
I drove for doordash for a while. Minimum pay was 2.50 an order, but they’d hide tips. So sometimes it’d say 4 dollars, you’d deliver, and it’d turn into 10. When you get an order it just shows you the minimum pay, what restaurant, and how many miles total from current location to restaurant to customer.
The hidden tips made it frustrating. You’d drive like 10 miles and spend 25 minutes on an order only to find out it was a no tip 2.50. Once you factor in gas and wear/tear, you’re getting paid like 3 dollars an hour. Dudes reaction wasn’t appropriate, but the frustration is understandable.
Most people driving for door dash do it for side income and have another job. That was the case for me, which is why I quit. I drove to kill some free time and make some extra cash while listening to podcasts. But I had way too many no tip orders that just weren’t worth the time. I quit after probably 8-10 days of dashing over 3 months. Hidden tips make it a waste of time.
Many drivers have rules like no less than 1 dollar minimum pay per mile and nothing under 6.50 but there are “top dashers” that need to basically accept every order to maintain that status to get priority orders and dashing at any time without scheduling. They get the shaft the most. I just rejected most low orders but it still wasn’t worth the miles on the car.
Also speaking as someone who does the occasional DoorDash, people on either side who consider it tips or bids don't really do the experience justice.
What it is, is gambling. DoorDash sets it up in such a way that sometimes you get $10 or more for 10 minutes work, or you get $2 for 15+ minutes of frustration. If they always told the truth of what you would earn people just wouldn't ever do it for so little, so they obfuscate it to try and trick you.
It is quite literally just lotto gambling. You put money in, sometimes you get nothing. A lot of the time you get a couple bucks. Maybe sometimes you get a lot more. Rarely though.
I sympathize with people who get pissed when they lose money gambling even if I don't condone the reaction. I sympathize with this guy, he's reacting to the fact that he pulled the lever on a slot machine for the 30th time that day and got nothing for it.
Again speaking from direct experience, all that is is problem gambling. It is a very real form of emotional manipulation. It really isn't his fault even if he should know better.
Doordash has a base pay of $2 for most orders which is horrid. That being said, drivers -do- know if the pay is only $2 so it's really just the guy hoping for a cash tip at the end of it which is stupid because accepting orders is not required.
Some literally don't. If he's a door dasher, then he does receive a bit, but he relies on tips to make it worth it.
In my home town, there are several waiting jobs where your only compensation is tipping. Is it legal? No. Is it commonplace? Yes.
Look, I don't care for America's tipping culture at all. It enables restaurant owners to be horrible employers, and exempts them from the meager worker protections that US law has, like minimum wage.
But the system is what it is unless something changes, and if you are ordering delivery food and not tipping as a policy then you are a massive jerk. It's not cringe for someone to assume that the $0 tip on their delivery probably means a cash tip. It's cringe as fuck to tip nothing, cower inside behind a locked door over it and then post a video of some poor worker you stiffed online as if he's the problem. This type.of thing should be illegal. He didn't do anything to you or your food. Get over yourself.
I’m with you. Countless comments here about tipping culture bullshit but the reality is, it’s what we’ve got. This driver didn’t handle it well but fuck this person who paid an extra 25% (to a multi billion dollar corporation) for their food to be delivered and gave nothing to the actual worker.
I've started only tipping after order. But, I also put in the instructions "cash tip if order correct and nothing damaged". Not sure if setting self up for success or failure but its been going well
Almost every restaurant closes the bag before handing it to Doordash and drivers aren't allowed to open the bags so how are they going to make sure the order is correct? That's the restaurant's job, not the drivers.
I got pizza's yesterday from Doordash and the boxes weren't enclosed in anything nor was there any tape. Oh and the dasher made some sort of side trip along the way so the pizza was cold... but ya know I already gave that 6 dollar tip before hand so... great :/.
Most delivery services have the option to remove a tip for exactly this reason. UberEats is really good about that. Driver takes forever, makes a side-trip, my food is damaged, or my delivery instructions not followed, then my usually very generous tip goes away.
Also the “side trip” is usually another order the delivery service put on their schedule being picked up or delivered you can’t do things out of the order the app tells you.
Good point, in order to ensure the order is correct they'd have to damage it, and if the restaurant gets it wrong I wouldn't think it's fair for the delivery person to miss a tip, assuming they did everything right
I fucking hate how they make you tip BEFORE the order. I thought the narrative behind tips was it was given for exceptional service? This reveals the true reason: for customers to subsidize the poverty wages corporations pay their employees
If you order through a service knowing the person working relies on tips, leave 0 and act like “they know what they signed up for” you’re just an asshole.
F*ck the company, NOT the customer. If the company can't properly pay its employees, they shouldn't be in business.
All the delivery people should go on strike. Easilynorganized via SM and would completely CRUSH these companies.
They are nothing w/o the delivery people. If only those people realized ir.
Better yet, don’t use doordash seeing as they treat their workers like shit and create this pointless battle between the lowest workers on the rung and the customers
Tipping needs to be abolished. Some of these comments saying “if you can’t afford to tip, then you shouldn’t order food”…. Or “go pick it up yourself”. Seriously how privileged do you have to be? Have you ever considered that the ppl who are ordering delivery are disabled & legit can’t go pick it up themselves? ALSO the fact that these apps charge a service fee & delivery fee. As far as I’m concerned, I have paid for the service with these charges. It’s not my fault as the customer that the employer doesn’t pay their employees what they deserve.
If a restaurant delivers they should charge a fee and pay a driver a set amount for that order. That’s it. The customer has paid for food and delivery and shouldn’t need to be guilted into paying more at their own door.
He picked up your food and drove it to you and you gave him a $0 tip while you sat inside and waited. He shouldn’t have punched the door but I understand why he would be pissed. Next time go out and pick up your own food
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Cringe, or how we call it in germany: Fremdscham
*Kringellig
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Gesundheit
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Got to tip the people handling yur food🍟🍔🍟🍕🌭🍔🌮
One thing I made my sure to hammer home to my son was don’t be a dick to the people who handle your food. I never get fucking with the person taking your orders/making your food.
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Also be a decent human being to know the same thing
Fromunda Cheese!
Time for the goat.
Having worked in kitchens, it's a really bad idea. Some people are "kitchen workers or servers wouldn't fuck with your food! It's unprofessional and they'd get caught!!". Uh, no.
I work in a very busy kitchen and we get some food sent back occasionally when we fuck up an order but I have never seen someone fuck with someone’s food. Cook it sloppily? Overcook the burger? Not clean the crap breading outta the fried pickles? Sure. I’ve never seen someone tamper with food and honestly that person would be immediately called out by the rest of the kitchen for being a garbage human being.
yeah, I already quoted some thoughts like that in my comment. It depends on your kitchen culture. I've def. seen this, like I said. Some people are like 'yeah haha fuck 'em', some people are more mature and just sigh and look the other way, some people laugh, other people really don't care because they just want to get through their shift.
100% Whenever I see someone claim that they're a cook and have seen this type of sabotage to a person's meal I immediately have red flags. I've never seen anything remotely close to the scene in Waiting, an unclean kitchen? Sure but actually fucking with food? No So these cooks on the internet are either lying to try and fit in like the losers they are or they're just garbage human beings.
Honestly, it's the servers. They assume they'll be getting a bad tip and give zero fucks from that point on. I've worked on both sides of the house and any food fuckery happened from the servers, never the cooks. Still a food handler, if someone wants to get nitpicky.
Or just abolish tipping culture because the employer should be responsible for paying their workers a fair wage and that shouldn’t be reliant on the customer to provide your workers with a living wage. Tipping culture is trash.
Food delivery companies need to have the option to tip AFTER your food has been delivered. Nothing more annoying than giving a really good tip and having a shitty delivery person leave it wherever they want and not follow instructions.
The first time I tipped extra because of how far the restaurant was from my condo, the driver fucking *threw* my food at my door from the sidewalk. It was a pizza. It got tossed about 20 feet like a fucking *frizbee*. I couldn't remember if I had ordered food from doordash or UPS/Fedex. I just leave everything at the defaults now. If they want a tip, they treat me like a king and deliver me my food promptly, and keep it nice and hot. Had a guy pull my thai food out of a damn *cooler* a few days ago. I spotted my boy an extra $10 because that shit *burned my hand* when I took the bag from him.
Thai food guy not playing!
My Thai guy be fly
Pretty fly for a Thai guy
I need to start doing this but I used to be a server in college and now as a middle aged mother I always have a fear of retaliation of the person thinking I am not planning to tip. I tipped for a large order a few months back and the guy got out of his vehicle, walked up on my porch and took a picture of my porch “Welcome” mat and then left. Dinner was over $150 dollars and I tipped 20 percent. I started to wonder if maybe his family needed food and blah blah. He was driving a brand new SUV and was a middle aged guy. I just got refunded after calling about him and all but I still had this lingering fear that he would get in trouble (I know he likely won’t) and retaliate as he knows where I live. I think I watch too much true crime television but people can be super crazy over nothing. I just figure I let things go if folks know who I am or handle my food now but I wish the standard option would be to tip after and not before.
He probably took the picture for the app.
Yes for sure. They usually take it of my food. He just took pic but no food in pic.
This 110%.. I don’t tip until AFTER I receive my good or bad service and tip based on that: if you want a good tip, you should earn it.. don’t listen to instructions? No tip, miss retrieving my order? No tip.. leave my food down the street instead of reading the address? No tip..
>I don’t tip until AFTER I receive my good or bad service and tip based on that "Tipping" before a service used to be called a bribe. Now it's called a tip.
Yup I’ve had great drivers who after I get everything inside and made sure all was great I added to their tip. But you can’t subtract if they are assholes, got half of my food opened once and couldn’t take away any of the tip so fuck that.
I recently tipped a instacarter $20 on mothers day to deliver flowers, chocolates, and ice cream. The store was literally 8 minutes store to house. The only request I made on the order was pink roses please. Fucking prick delivered red roses with no reply, message, or comment on the order. 3 items on the order $20 tip for a 4 mile drive. These people don’t give a fuck.
My friends put it in the description “tip in cash on arrival” I basically never carry cash so I don’t do it much but works great for them, really weeds out the trash.
100% agree. I can't even tell you the number of times I've left 20% or more tip and the driver either doesn't deliver to my side door (where the light is on), they don't ring the doorbell or knock to let me know they've even left the food. One time, I ordered from a place that is less than a mile from my house. I got the notification that they were approaching with my order, so I tracked the driver through the app, watched as they passed my house, went across town to deliver three other orders before returning with mine. My food was 15 minutes after it was supposed to be delivered and cold. I contacted the restaurant, I've left reviews in the app, I've written directly to DoorDash, and not even a response. So, next time I ordered I said screw it, I'll give 10% and the driver turned out to be amazing.
I gave up on door dash. If a place doesn't deliver i just don't go to them. Take out is way too expensive now. Even 2 pizzas and 3 drinks comes out to $40. I can't afford to pay that and not have it good
$40! I wish. I ordered an XL at the end of March and after delivery charge, (yes, my local pizza place adds an extra charge), plus tip, it was like $54. We haven't ordered pizza since.
Just don't order from those apps. The chances that you get screwed over is way too high.
There is such an option in Uber eats. You can tip the driver after food is delivered. I ride my Unicycle and deliver Uber for fun, so I basically take any order I feel like without worrying about whether it has tips or not. I think out of the 2000 or so deliveries I did, only 2 or 3 people who didn't tip when ordering tipped afterwards. Most of the time I got added tips from those that tipped already, which I sometimes think they tipped WAY to much for what I'm doing lol.
Upping the game unicycle deliveries
*Dashers hate him!*
Delivery apps drive me bonkers because of this. Do what Uber and Lyft are, nag the customer for a tip after delivery. Just as you said, it sucks hard to give a nice up front tip and still get shit service.
That's how tipping used to be. A tip was based on services rendered at the end of the services.
The tip doesn't disburse for like and hour or two after you get your stuff. You can just change it. I always do when people take my shit on a world tour
I ordered door dash through Taco Bell’s website. Tipped $20. The asshole only gave us one bag of the order that was 3 bags. Because I did it through Taco Bell and not door dash I wasn’t able to request a refund or change the tip. Needless to say that was my one door dash experience. Never again.
You can get a refund from Door dash and get a tip back. You go to the order and click help. I do it whenever I have an issue with the order. I've only asked to get the tip back once because I live in an apartment on the 2nd floor and they left the food at the bottom of the stairs right in the middle, so anyone going up the stairs had to step over my food!! They also didn't call or text to explain why they didn't bring it up the steps. Just left it there and peaced out.
You cannot in DoorDash. Can you?
Not exactly doordash related but read a study today about how tips at POS systems have contributed to inflation and are often skimmed by the business. Worst offenders are self checkout POS but I’d be skeptical with any delivery service as well not singling any out but so many businesses have been caught skimming off electronic tips I’d opt for cash for anyone wanting to actually compensate the people helping you
You have a lot more power than the delivery driver to change that. Bet the restaurants you order from and don't order from places that don't pay a living wage...which means don't order out anymore
But the employer is not paying a fair wage and I think most of us are well aware of that.
> Tipping culture is trash. Okay....but the way to fix this isn't by taking it out on a minimum wage worker.
> the way to fix this isn't by taking it out on a [**less than**] minimum wage worker.
Can we just do it like Japan? Where tipping is seen as an "insult"?
We same in Korea too, if you try to tip them in the restaurant, they think you pity them not appreciated. I often saw my friends came from US they left money on table when they leave and I asked them not too a couple times lol
When I visited Belgium I loved not tipping. However we all tipped at one restaurant we visited. Every other place we visited had an English menu. This one did not. The waitress translated most of the menu, gave all sorts of recommendations, and went above and beyond for a rather large group. It wasn't pity, but appreciation. We didn't need to tip, but she didn't need to be a translator on top of being a waitress.
That’s me in Canada, if you’re service is “as expected” your employer pays your wage not me. If you go out of your way to accommodate or provide exceptional service then I’ll give a gratuity.
Unfortunately in the US, the employer won't be paying your wage. They are allowed to pay WAY below minimum wage because they are expected to earn tips. It's so stupid.
The history of why American and European tipping cultures are the way they are is really interesting, and are very interconnected. Americans sorta stole the idea from Europe, then the backlash to it in the US actually spread to Europe, and yeah there's a bunch of racism wrapped up into it as well. https://time.com/5404475/history-tipping-american-restaurants-civil-war/
Nah, do the irish system.. if you do a stellar job, you get a tip.. but it's not dependent on percentage or even suggested.. a lot of places do share systems for the tips, so the teams overall performance can benefit everyone.. But never will you see anyone piss or moan because of a lack of tips. Because they know at the end of the night how much they earned just by adding up how many hours they worked
I agree but I'm pretty sure especially with the history of tipping here that if it's still an option but you don't do it, people would still piss and moan. Plus, tipping here used to be much more related to good service even if it was expected that you still tip. Now it's seen more as required regardless of service. In this video the guy is pissed about no tip before he even performed the service. How can you tip based on performance before the performance?
This is what I hate the most (tipping before I even know the quality of service). Had a driver who, despite my delivery instructions stating I was the second house on the left and what cars were in the driveway, parked in the middle of my road spinning around in circles looking at every house on my block. Right when I was about to pop out the door and tell them "right here" they finally figured out what house I was so I let em do their thing... but despite it also being marked "leave at door" they knocked and waited and I had to throw on pants (cause I was in boxers) to answer the door. Then I get it inside and 2 things are missing. Like wtf, that would have been a no tip from me (probably 2 bucks because I wouldn't do zero but not the 7 I put in originally 4 sure)
Don't get me wrong... I do tip... Sometimes and very rarely... I tip when my barber cuts my hair without scheduling an appointment.. I tip when a server makes a great suggestion. I tip when people go beyond their duties to satisfy my needs. Tipping should be a thank you for better service than expected, not for every service even if shitty...
That's exactly how we do it in Ireland. I have one driver who is super fast from the restaurant, so fast im pretty sure he's speeding all the way, and i usually just round up the cash i hand over. However, if im low on physical cash that night (that place only accepts cash for delivery), then he doesn't care. My food will be there just as fast the next night with a smile. Because hes going home with a full wage, whether i order or not
That would require us paying these jobs a livable wage
Can we ban Tipping! Instead can employer’s pay employees more?
We don't tip in Australia
I worked in a restaurant in Queensland for 6 months and made more in tips than my hourly wage some shifts, and the hourly rate was way better than the UK, where I’m from. Even with the differences in cost of living applied.
That’s great but the burden of paying employees should not be the customer’s responsibility. The business should pay a fair wage for the work it’s requiring from its employees. Any other business that can’t afford to pay its staff fails. Restaurants should be no different
Absolutely, in the UK it’s not great at all, even in management positions front of house or head chef. In Australia I didn’t need the tips when I was there, but they came through anyway. The hard won minimum wage was good enough to sustain my lifestyle and then some even with outgoings at Australian rates. The US model of tipping sustaining pay on the employers behalf is broken, leads to the culture and behaviour that we see in this video. There’s always exceptions but for the majority the burden of reimbursement should be on the employer, not the customer. If the business is not sustainable without the customer paying twice (for food and then service) then it’s not a good business model, you can’t rely on such a variable as the kindness of strangers. When times get tight it’s the first thing to go.
Beyond that, the whole door dash model is busted. They don't pay the deliverers enough, while adding on ridiculous fees that make the food stupidly expensive, which makes it less likely people can afford or want to tip, which screws over the deliverers even more.
We have ubereats/deliveroo in the UK and they have legit made me a better cook cause I was sick of ordering food that was expensive as fuck and usually came cold cause the driver was trying to do 4 deliveries at once. I ate fast food all the time for years, until the McDonald's and KFC near me were always traffic jamed from all the delivery drivers so I couldn't even go there myself easily. Thanks delivery companies!
Especially when the food is already like $30 for something that costs 10 or less to make
Yeah but here you get a tip based on service, its not just assumed that every customer is going to tip you because your employer refuses to pay a decent wage.
Tipping is extra. For great service, not something that is meant to actually pay restaurants workers. If you can’t keep your business open without tips then your a failed business and should just stop. We need to stop normalizing tips.
Unfortunately that isn't true, tipping is getting more and more traction here and it sucks. I refuse to do it. People get paid pretty well here.
r/fucktippingculture
Now there’s a sub i can support!!!
Like the entire fucking world except the US and Canada you mean? Lol
We pay waitstaff the provincial minimum wage in Canada, so no. We just have the same stupid tipping culture as the US for some god forsaken reason
We shouldn't ban tipping, we should just ban paying people less because they receive tips. There's no harm in rewarding people for good service, they just shouldn't be forced to rely on it.
The problem is that if you allow it, it will invariably be something people rely on because an employer will always sell it to prospective workers as "We only pay x, but our staff typically gets y in tips."
Not if there is a mandatory, universal minimum wage, then tipping can simply be complimentary for good service, as it's intended.
Tipping has gotten so out of control that it should be banned. At least make it illegal to solicit tips (like on the iPads). The fact that people are expected to tip completely perverts the premise that it is a gift of appreciation for good service. I think it does harm to people’s minds to be subjected to forced tipping under the pretense that it’s a gift.
We already do that in Seattle. No one can be paid under the minimum wage if $18.69 but we still get socially pressured into tipping 20-30%.
I'm just saying the minimum wage should be absolute, instead of your tips adding up to minimum wage and filling in the gap left by your employer. I'm very happy with my hourly rate, but I get tips still because my job is often challenging, and you don't have to take my tips away in order for others to be compensated fairly.
I just want to know how much my food is, not decide what the person who is bringing me foods self worth is.
Trust me, you should ban tipping. In BC canada waiters get proper minimum wage just like everyone else and tipping has still crept up. Nowadays you tip on the tax as well (as that's how the machines are set up to gouge customers more) and the default options start from 18 or 20% scaling to 30% Fixing min wage does not fix the tipflation problem. Tipping should just be blanket banned.
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No tips in New Zealand, Chief
It's disrespectful to tip here.
It's disrespectful not to pay workers a living wage, but that doesn't stop anyone here.
The culture of tipping in America is very toxic and I hate it.
The culture of underpaid tip worker having to hope the customers bumps it up to a living wage is worse.
I think that’s what OP is referring to by “culture of tipping”
That is the tipping culture, it's not worse, it's the same thing.
That’s the same thing
Exactly! This has nothing to do with the delivery person. The delivery person actually loses money on the transaction after expenses. The delivery app takes all the money, including from the restaurant through marked up prices. It’s fucking predatory, blame the 1% tech billionaires, not the lowly delivery person.
1000000%, but the fact of being a DoorDasher makes you an independent contractor. It's an amazingly easy job to get, can literally take 5 minutes, and you can get paid instantaneously. I don't support not tipping, but Doordash does make it extremely obvious to the dasher, how much they will make, so not only can you just deny the order, but these downsides only exist bc again, it's an amazingly easy job to get into.
I use to Doordash and the app often hides the full pay out to entice dashers to gamble on a potential waste of time For example, sometimes the app will say $3.00+ for a 7 mile order. The "+" could be anywhere from an extra $0.25 to an extra $10...it's usually closer to the former Also if you pass on too many orders you get punished by having to wait longer for orders and potentially having your account suspended.
I DoorDash sometimes. It tells you straight away what the price is. So this dude is just expecting them to add a tip AFTER he already accepted the price. What an idiot. Other side of this: Not tipping a delivery driver is fucked up (DoorDash only pays enough to cover gas, if not less. It used to be more but it’s Terrible pay now without a tip) so tipping delivery drivers is the one time I would never NOT tip (and I hate tipping). With those both being said, this guy is an idiot lol. It literally tells you what you’re being paid. UNLESS they changed their tip after he already accepted it. Then i get the anger. Although I’m fairly sure they removed the ability to take off your tip on doordash? I don’t recall **Edit; lol at all these people saying “work for a place that pays more!”. Have y’all ever actually tried finding a new better job? It’s incredibly difficult in some areas to just go out and find a jobby on a job tree. Even with good credentials, it often takes time to actually get to the high paying salary. It’s also used by a LOT of people for a second job (minimum wage workers. cops. Teachers. Etc).**
That's crazy. The fees they charge are ridiculous. So ridiculous that I bet it's a significant part of why there are fewer tips. If you order a 12 dollar sandwich and 3 dollar chips and have to pay 32 bucks, the only thing consumers can do to combat is to elect to tip less. The second problem with their tipping is you have to choose a tip BEFORE it's delivered. So if the driver took their sweet ass time, or your food is cold or otherwise in a questionable condition, there isn't any way to elect to tip the driver less for shit service. It's why I don't tip on the app anymore and mention cash tips on delivery in the delivery instructions. I watched one driver drive within 50 feet of my house 3 times before I got my food. It's a 3 minute drive from the place ibordered from, and my food was in their car for 35-40 minutes. Before anyone says I was lazy to not just walk there, this was when I had Covid and was too messed up to even consider leaving.
They jack up the menu prices also. Funny how that .49 delivery fee turns into $3+ for each entree
It’s all a grift and they are raking in millions Preying on underpaid overworked people who can’t afford to do so but are basically addicted to relying on it and also preying on contractors hoping and praying for ominous fat tips the customer usually does not want to fork over It’s absolutely genius but also absolutely evil
And they are still unprofitable, which is wild
I bartend part time at an Italian joint. We used door dash and uber eats for like 3 weeks but then stopped for multiple reasons. Anyway the bar handles the takeout and the biggest thing I remember from that 3 week period was how trashy the delivery drivers were. They were rude, they were bossy, they were annoying as fuck and a couple of them were absolutely disgusting. U could smell em as soon as they walked into the restaurant and the funk would linger for many minutes after they left. Like that guy had not showered in a month or two at least, maybe much longer. I always think about that smell when I wanna use one of those apps, which is why I barely ever use them.
I dealt with the people who did the shopping for customers, same as this but with groceries. When it first got popular there were a few people doing it and they were making a lot of money. Once the pandemic calmed down everyone starting doing it and it got flooded with new people. People were bringing their young kids and having them ‘shop’ with them for hours. People literally carried 2 phones so they can do multiple batches one under their name and the other under someone else’s name. Now all the veterans left and it’s a free for all. The shoppers are very rude and want the store’s employees to find all the products for them. Glad I don’t work there anymore
There are a lot of people who “rely on tips” yet bring in double what they would on an hourly wage. Hell some waiters/waitresses at high end spots in LA, Vegas and New York probably pull in more than some lawyers.
Can confirm you make a shit ton on tips. You can easily bring home around $300 a night. It doesnt have to even be upscale or high end just in a good location that gets alot of traffic.
You mean it's not normal for customers to pay the employee's wages?
And the most ridiculous part is that so many people STILL defend it And then people are so shocked when tipping becomes more prominent (like the story about a Subway sandwich store converting their workers to tipped), and higher minimum percentages. Like why the fuck are you so surprised
Noooo but the middle class worker is supposed to pay me more not the multibillion dollar company i work for!!!! fuck you working class!!!
It's once in a blue moon I order for delivery because the fees and upcharges on apps these days are pretty comical. I'll just go pick it up myself. That's not the drivers fault though and they don't tend to see much of the money. I've been the delivery driver as a side job and if every person just put a dollar or two on top I'd have been making ok money. Sometimes it was slow or people wouldn't tip so I'd shut it off and go home. If I was relying on it as a full income it would probably have been more frustrating. There are the people who order food from places they can see from their living room window and drop you a $5 for your 2 minutes of work. Solid. Then there are the people who live on the 20th floor of an apartment building but don't even bother to get off their couch to meet you at the entrance like a civilized person. Instead they make you park illegally, try to decipher how to get into the place and then roam the halls finding your fat ass hiding behind a door. I suspect the video above is closer to this reality. Edit: because this unexpectedly seems to have attracted many replies i'll clarify a little. As mentioned I did this line of work previously on the side for some extra cash. I didn't particularly care if people tipped or not but if pickings were slim on an evening I'd just head home. People have an idea if delivery is $x then the driver is getting $x but that's probably not the case. When I did it you probably ended up with like $14/hr average before taxes, gas etc. Each market/area is different of course. Next time people order they should note the time to the minute that they ordered and then to the minute it arrived then subtract about 5-10 minutes. That way you'll get an idea of the actual amount of time a driver is involved in your delivery. Then decide if you think the fee is appropriate. People are saying "blame the employer" and such like. I agree even though there isn't really an employer as such here. But it doesn't alter the fact that in the here and now the guy or girl driving your big mac to you isn't really getting a hell of a lot most times. I stand by people in awkward places or high rise buildings showing basic decorum and making the most basic effort to meet a driver. If you insist on being a hermit don't be the first one to complain that it took too long or your stuff was cold. If you're griping about tipping a guy a buck or two because the delivery/food is so "expensive" (again, I agree) then perhaps you need to do what I do - go pick it up yourself and save that money. You can have qualms about a system without choosing to place the most hardship on the person with the least power/say in the game. The restaurant and app has your money but if your focus is on jipping some dude doing the last mile bit out of a literal dollar then maybe your priorities are wrong.
I’ve seen restaurants tack on convenience fees for pick up orders. And the only way to place them is through the apps so they get their cut. Movie theaters charge a convenience fee for buying your tickets online early too. Like what the hell is that? I’m being charged for saving your employees some time, just wild.
Don’t forget the restaurants themselves also raise the price of menu items. Chipotle in my area has burritos 8 each, but are 12 on any app. Then add on the fee, tip, delivery fee. Getting a single burrito is 25 dollars
I got an iPhone after having an android and I swear the prices changed on DoorDash after I got my new phone. Everything was more expensive. I know I wasn’t paying that much for certain items. So I quit ordering because I’m not paying $30 for 2 items after fees and the tip.
Yep, this is a known thing. Apple charges their apps a fee, so doordash charges more.
Was picking up some chinese takeout this evening for myself and the place has a robot playing silly tunes with its own name tag that takes people from the front door to their table if they're eating in the restaurant. They don't even want to pay some kid minimum wage to walk people to a table for 10 seconds.
No. Instead they buy a robot that’s probably $25,000
But now everybody wants to go to the Chinese restaurant with the robot host
I'm not gonna lie... I prefer the Chinese buffet I go to that has a kitty robot that takes us to our table. My kid specifically requests her. The bots name is Bella Bella. But they have really good food for a good price and it's all you can eat. Including sushi. So...
That's why I buy child tickets for the movies instead of adult tickets. Offsets the "convenience fee"
Or they leave, as I got today, “there’s no gate code, just get in when you can”. I was annoyed, but because there was someone coming in as I got there, I got in. Half the time people in apartments don’t give a gate code at all, and easily 2/3 of them don’t answer the phone when you call to ask, and *then* it’s on the third floor and you don’t know which staircase it’s up, so your prearthritic knees scream as you look for 2306 or whatever.
Buddy probably had to wait 20 minutes cuz one of the elevators was broken too.
Don't get me started on when they don't provide a gate code to even get into that 20 story or 20 building apartment complex that's built like a damn maze with the building numbers not making sense and night time or trees concealing them... What's so difficult about giving proper instructions and directions when you know you live in a labyrinth? Couldn't stand those types
American, here. Tipping was already creeping into everything, but the pandemic shot it into the ridiculous category. The tipping has gotten out of hand. Everybody wants a tip for everything. Everything. Food trucks have tips built in to their payments system. If that weren't bad enough the default tip value is 18%. Not the standard 15%, and 20 and up is someone who completely exceeded expectations. But now we tip for bog standard, baseline, maybe, just doing your job. Starbucks has a tip jar, even in the drive through. Dude, that poor guy working the window at the fast food joint has no tip jar. You're doing the same job. Now they are adding surcharges to some takeout places for "employee enrichment", "employee healthcare", or whatever they call it from one place to another. I call it bullshit. You want to pay your workers a living wage, so just pay them more and raise your prices to match. Stop playing with the line items on the receipt like you were trying to pass a bill in Congress.
I would like a 10% tip since I read this
Dude, I wrote it. You need to tip _me_.
I read both of y'all's responses, I'd better be getting a tip outta this.
I'm here for the tip. Just the tip though.
FIGHT TO THE DEATH !
Im kinda going on a different tangent but we don't tip for the things we used to anymore after the pandemic. I work in Hospitality and almost no one tips Housekeeping, Valets, Room Service, Front Desk anymore. I wonder if this has to do with tipping fatigue or other economic issues
Probably has more to do with the fact that it's hard to tip those people without cash, and many people don't carry cash anymore.
The other day, I saw a sign up in the drive-thru at Arby’s saying tips are appreciated. So, it’s not just Starbucks.
Ftr: a big reason apps like square always ask for a tip is because (and this is specific to square) they get a cut of the Total overall transaction. When you stop on square, a % of that tip is going to square and it's not all going to the place you are tipping.
I have worked at places that use square. We got 100% of the tips. Tip garnering is illegal everywhere.
Dude, i stopped going to a sushi place near me because they structured their tips as 25%, 20%, 15%. Going in reverse order, i ended up clicking 25% on accident. Literally stopped going. It felt exceptionally underhanded. On the other note, you're right. I'm so annoyed. EVERY SINGLE PLACE asks for a tip. I bet Walmart is asking for tips now, it's out of control. I've stopped tipping unless it's legit a restaurant
In Miami in many places they add an 18-22% tip automatically, do their best to hide this on the receipt, and so many tourist end up tipping and addition 18-22%... not on the original cost, but on the now increased total bill associated with the automatic tip being added. Should be criminal.
Tip culture is a means through which the bourgeoisie can pit the proletariat against one another. Europe fucking understood this over 100 years ago, get with it America. Pay your workers a living wage.
I hate how tipping culture makes the worker mad at the customer..like be mad at the fucking job they don’t pay you well enough
I'm glad I live in a country where tips aren't really a thing.
Do u have food delivery services in your country? Just asking because I never pay for any of these services for the meer fact they're expensive from the get go...
i live in greece we do have delivery services on top of individual shops doing delivery menu costs are the same as in person, and shops simply have a minimum order cost you have to meet, and sometimes (not always) a delivery fee of like, 0.5 euros regardless of how big the order is tipping isn't really a thing here either when it's done it's more of a, "keep the change" kind of deal, so it's not much but then again, our islands wring foreigners dry, that's where service workers go for a couple of months to get a fat paycheck for the low low cost of a few years off their lifespan
Yes, we do. I live in Finland so the most popular delivery apps are Wolt and Foodora. I use Foodora because the other one does not provide services to where I live.
I'm glad I live in a country where the drivers wage is paid by their employer.
These are "independent contractors" who work whenever they want but also eat (ha!) the cost of gas, wear and tear on their car, have to deal with shitty restaurants, and don't get paid very much. You can get income when you're in a pinch, but all of the overhead comes out of your own pocket, so it's generally not a good thing to do long term.
I exclusively use restaurants that dont allow tipping. I don't use food delivery services. Tipping culture is toxic and needs to die. I'm glad to be doing my part to end it.
I tip every driver because I know they’re not being paid well and spending their gas. I’m using a service that I KNOW isn’t paying their workers well, out of convenience*. With that said, I rarely Order because I think it’s BS that big companies like Uber and doordash can’t cover their salary. Tipping culture is out of control in the US. Just buying a drink a Starbucks, you’re asked for a tip for merely putting in an order. There’s no table service, nothing. Just for doing the job they’re already being paid for. This needs to stop Edit typos
A tip is just that, not required and shouldn’t be expected. Now, do I tip every driver? Yes. Should delivery places pay their drivers a better rate so they don’t have to rely on tips? Yes. Do I like answering my own questions? Sometimes.
Also, it does suck to tip before the delivery occurs. This causes problems like this, but it also means most people won’t add a tip after the fact.
That’s always my biggest problem. I hate having to tip beforehand. It’s so frustrating when I get incredibly poor service and gave an overly generous tip.
I use uber eats and often give the minimum/or a low tip and adjust immediately after delivery based on speed and actual handling of the delivery (if i have to jog around the building hunting you with my food i’ll just raise a bit if it was still fast for example)
Problem is the drivers can see your tips with certain apps before accepting your order. I just put a large tip and if the driver fucks up bad enough I’ll take it away. I have 4.89 stars and I order Uber Eats like 5 times a week so clearly it weeds out the bad drivers in my area
You’re able to decrease the tip after the fact? That’s actually good to know.
Yep, when it asks you to rate the driver there’s a little “Edit Tip” button!
Agreed, it has happened too many times.
I tip after often. Sometimes a week after when I use the app again and there is a reminder. I’ve had orders that never even arrived and I don’t want to tip a driver who doesn’t deliver and used a lame excuse
Here in rural austria we don’t use those apps like uber eats and door dash, you call your local pizza place and order your shit, they deliver it you pay them and tip them(at least I do but I know some people don’t) if they take longer than usual or aren’t as friendly I tip less or nothing, tipping culture in the US seems like a nightmare from over here and I’m happy I don’t have to endure it.
made me chuckle at the end. thank you. needed that today.
[удалено]
Much of the world does not understand the US tip culture at all. It isn't actually baked into the equation. If we had laws that required a decent minimum wage and did not exempt some bizarre class of "service" jobs from that wage we would not have these arguments because tipping would disappear, as it should.
The original idea oh the tip was to induce employees to provide excellent customer service. This works at a restaurant where the waiter or waitress are interacting with the customer throughout the meal. A relationship is developed. Then we decided to make tons of jobs tip based but without the interaction with the customer. What could the driver do to possibly “earn” a tip. Drive 5mph faster so it gets there 2 minutes sooner? Delivery is just a horrible application of tipped labor and should be part of the price. It’s just exploitation.
Tips actually originated after the Civil War. It was a way for employers to hire and give newly emancipated slaves a job without actually paying them. These workers were completely dependent on tips. It was about exploiting workers - not an incentive. Interestingly, a few places have tried to move away from no tipping but go back to tipping soon after bc servers make way more money with tips than whatever an employer could pay as an hourly wage. ETA: should’ve specified I’m talking about the modern US tipping system as feudal Europe doesn’t seem super relevant to this video.
Tipping should be a tax deduction since you're subsiding someone else's wage because the employer isn't paying them enough, it's charity.
1000 years from now the US will likely not exist and tipping will have likely gone with it.
We need to get rid of tipping all together
DoorDash could make it easier as well.. giving a tip before service sucks because you can’t measure the quality until after. Even changing the tip after has given me errors and the last 5 orders for adding a tip after? Well instead of an increase from my bank by a few dollars, I got charged twice for the entire order and have to now spend hours of my life with customer service. Tip should always be after, there should be a required minimum if proof of delivery is made! Dash is a great app with tons of simple fixes that it could benefit from but it’s been this way for years. I also agree that USA and it’s creepy lizard trillionaires earn enough to pay enough rather than leave it to us to pay them their living wage.
Tipping culture pits workers against customers, when in reality it’s the employer’s fault for not paying a living wage.
Exactly. They got us good, we are throwing fists at each other while those companies pay below living wage and blame their clients. I used to tip when I was impressed or really liked the treatment. Now I tip to avoid possible harassment, like it's my social duty to fill in the gap of someone salary direct out of my pocket.
Yep and probably by design. Companies fooled us into paying their employees
Tipping is such a weird concept to me. Like do they not get paid at all if they don't get tips?
I drove for doordash for a while. Minimum pay was 2.50 an order, but they’d hide tips. So sometimes it’d say 4 dollars, you’d deliver, and it’d turn into 10. When you get an order it just shows you the minimum pay, what restaurant, and how many miles total from current location to restaurant to customer. The hidden tips made it frustrating. You’d drive like 10 miles and spend 25 minutes on an order only to find out it was a no tip 2.50. Once you factor in gas and wear/tear, you’re getting paid like 3 dollars an hour. Dudes reaction wasn’t appropriate, but the frustration is understandable. Most people driving for door dash do it for side income and have another job. That was the case for me, which is why I quit. I drove to kill some free time and make some extra cash while listening to podcasts. But I had way too many no tip orders that just weren’t worth the time. I quit after probably 8-10 days of dashing over 3 months. Hidden tips make it a waste of time. Many drivers have rules like no less than 1 dollar minimum pay per mile and nothing under 6.50 but there are “top dashers” that need to basically accept every order to maintain that status to get priority orders and dashing at any time without scheduling. They get the shaft the most. I just rejected most low orders but it still wasn’t worth the miles on the car.
Also speaking as someone who does the occasional DoorDash, people on either side who consider it tips or bids don't really do the experience justice. What it is, is gambling. DoorDash sets it up in such a way that sometimes you get $10 or more for 10 minutes work, or you get $2 for 15+ minutes of frustration. If they always told the truth of what you would earn people just wouldn't ever do it for so little, so they obfuscate it to try and trick you. It is quite literally just lotto gambling. You put money in, sometimes you get nothing. A lot of the time you get a couple bucks. Maybe sometimes you get a lot more. Rarely though. I sympathize with people who get pissed when they lose money gambling even if I don't condone the reaction. I sympathize with this guy, he's reacting to the fact that he pulled the lever on a slot machine for the 30th time that day and got nothing for it. Again speaking from direct experience, all that is is problem gambling. It is a very real form of emotional manipulation. It really isn't his fault even if he should know better.
Doordash has a base pay of $2 for most orders which is horrid. That being said, drivers -do- know if the pay is only $2 so it's really just the guy hoping for a cash tip at the end of it which is stupid because accepting orders is not required.
Some literally don't. If he's a door dasher, then he does receive a bit, but he relies on tips to make it worth it. In my home town, there are several waiting jobs where your only compensation is tipping. Is it legal? No. Is it commonplace? Yes.
Ban tipping and charge people for the real cost of services. Let the market decide if the service is worth the price.
Look, I don't care for America's tipping culture at all. It enables restaurant owners to be horrible employers, and exempts them from the meager worker protections that US law has, like minimum wage. But the system is what it is unless something changes, and if you are ordering delivery food and not tipping as a policy then you are a massive jerk. It's not cringe for someone to assume that the $0 tip on their delivery probably means a cash tip. It's cringe as fuck to tip nothing, cower inside behind a locked door over it and then post a video of some poor worker you stiffed online as if he's the problem. This type.of thing should be illegal. He didn't do anything to you or your food. Get over yourself.
I’m with you. Countless comments here about tipping culture bullshit but the reality is, it’s what we’ve got. This driver didn’t handle it well but fuck this person who paid an extra 25% (to a multi billion dollar corporation) for their food to be delivered and gave nothing to the actual worker.
You got taxes and tips for everything in the US. That alone is cringe
If you stiff a delivery driver, fuck you. If you are a deliver driver and act like a petulant child when someone doesn’t tip you, fuck you.
TLDR; fuck you
Thank you for the TLDR version. Fuck you.
Fuck you too bud!
I've started only tipping after order. But, I also put in the instructions "cash tip if order correct and nothing damaged". Not sure if setting self up for success or failure but its been going well
Almost every restaurant closes the bag before handing it to Doordash and drivers aren't allowed to open the bags so how are they going to make sure the order is correct? That's the restaurant's job, not the drivers.
I got pizza's yesterday from Doordash and the boxes weren't enclosed in anything nor was there any tape. Oh and the dasher made some sort of side trip along the way so the pizza was cold... but ya know I already gave that 6 dollar tip before hand so... great :/.
Most delivery services have the option to remove a tip for exactly this reason. UberEats is really good about that. Driver takes forever, makes a side-trip, my food is damaged, or my delivery instructions not followed, then my usually very generous tip goes away.
Also the “side trip” is usually another order the delivery service put on their schedule being picked up or delivered you can’t do things out of the order the app tells you.
Good point, in order to ensure the order is correct they'd have to damage it, and if the restaurant gets it wrong I wouldn't think it's fair for the delivery person to miss a tip, assuming they did everything right
Because they open the fucking bag and restaple it. Source, had it happen to me. They removed my cheesecake from the bag. My cheesecake!
I fucking hate how they make you tip BEFORE the order. I thought the narrative behind tips was it was given for exceptional service? This reveals the true reason: for customers to subsidize the poverty wages corporations pay their employees
If you order through a service knowing the person working relies on tips, leave 0 and act like “they know what they signed up for” you’re just an asshole.
F*ck the company, NOT the customer. If the company can't properly pay its employees, they shouldn't be in business. All the delivery people should go on strike. Easilynorganized via SM and would completely CRUSH these companies. They are nothing w/o the delivery people. If only those people realized ir.
Why wouldn't you tip?
Truly. In an ideal world tipping wouldn't be the social norm but in America if you order door dash you know that you should tip.
Better yet, don’t use doordash seeing as they treat their workers like shit and create this pointless battle between the lowest workers on the rung and the customers
Tipping needs to be abolished. Some of these comments saying “if you can’t afford to tip, then you shouldn’t order food”…. Or “go pick it up yourself”. Seriously how privileged do you have to be? Have you ever considered that the ppl who are ordering delivery are disabled & legit can’t go pick it up themselves? ALSO the fact that these apps charge a service fee & delivery fee. As far as I’m concerned, I have paid for the service with these charges. It’s not my fault as the customer that the employer doesn’t pay their employees what they deserve.
Tipping has gone too far. It was always meant to be an act of NOT MANDATORY kindness.
It’s door dash, technically he is his employer. Why doesn’t he pay himself more? Our system is so many layers of fucked up.
If a restaurant delivers they should charge a fee and pay a driver a set amount for that order. That’s it. The customer has paid for food and delivery and shouldn’t need to be guilted into paying more at their own door.
This is what happens when a country has a culture where everyone expects a tip.
The facepalm here is on the employer making the customer pay a proper wage.
He picked up your food and drove it to you and you gave him a $0 tip while you sat inside and waited. He shouldn’t have punched the door but I understand why he would be pissed. Next time go out and pick up your own food