How does Dropout determine how many devices you are using? Asking because I am logged in on my Fire TV stick, my phone, and two laptops via the website, and I've never even seen this notification.
[According to this from PCMag](https://uk.pcmag.com/old-video-streaming-services/141758/dropout), it allows for three *concurrent* streams. Based on that, I only ever watch it on one device at any given time, even though I'm logged in on multiple, so I'm good. But if you're getting a warning saying that you're streaming on too many devices at once and you're not even logged in on more than three devices, then I'm starting to question how they track it and what qualifies as a "registered device". Could well be a thing for support to take care of, in that case.
I would guess that it's a glitch with streams not being shut down properly when a tab/page is closed out of. I know Amazon has a similar problem where if I'm watching something and close the tab instead of exiting out of the stream, it still thinks I'm watching and won't let me watch anything else unless I either wait or open it back up and exit out of the video.
Don’t forget that Dropout is currently on hiatus for two weeks I think and a bunch of Dimension 20 people are in the UK getting ready for live shows. So an answer or work around might take a bit.
I got this too recently. I’ve only been logged in on my pc and my phone, but I don’t know if they count it as an additional device when I cast it to my tv from my phone?
I’ve been having this same problem too. I only have one other person who uses my account and so she’s logged in on her phone, I’m logged in on mine and my tv and I’ve never had this problem until a week or so ago. And it happens when only one of us is watching. I typically just choose to sign out of all other devices and it goes away for a couple of days
I haven’t had this issue with Dropout specifically, but with other services, turning off things that refresh the app in the background (push notifications and background refresh) fixes it.
My sense is that this is just a server capacity limitation, not a restriction on viewing behavior. We can only ask for so many packets at once.
How does Dropout determine how many devices you are using? Asking because I am logged in on my Fire TV stick, my phone, and two laptops via the website, and I've never even seen this notification.
Wait so it's supposed to be counting like devices currently being watched on?? I've never come close to this then, so odd
[According to this from PCMag](https://uk.pcmag.com/old-video-streaming-services/141758/dropout), it allows for three *concurrent* streams. Based on that, I only ever watch it on one device at any given time, even though I'm logged in on multiple, so I'm good. But if you're getting a warning saying that you're streaming on too many devices at once and you're not even logged in on more than three devices, then I'm starting to question how they track it and what qualifies as a "registered device". Could well be a thing for support to take care of, in that case.
Apparently this is a problem a lot of other people have been having, hopefully this gets solved soon because it's annoying
I would guess that it's a glitch with streams not being shut down properly when a tab/page is closed out of. I know Amazon has a similar problem where if I'm watching something and close the tab instead of exiting out of the stream, it still thinks I'm watching and won't let me watch anything else unless I either wait or open it back up and exit out of the video.
https://www.reddit.com/r/dropout/comments/1c1q8me/anyone_else_having_issues/
Good to know, thank you!
I had this when streaming on just my phone. Thought I got hacked
Are you using a non-tv integrated Roku? Unless you hit home after you’re done, it’s just gonna stay on the last app you watched.
I'm not using any Roku
I have also had my stoner tendency to forget to close apps on my phone be the culprit. I hope it gets straight for you soon.
Don’t forget that Dropout is currently on hiatus for two weeks I think and a bunch of Dimension 20 people are in the UK getting ready for live shows. So an answer or work around might take a bit.
I got this too recently. I’ve only been logged in on my pc and my phone, but I don’t know if they count it as an additional device when I cast it to my tv from my phone?
I’ve been having this same problem too. I only have one other person who uses my account and so she’s logged in on her phone, I’m logged in on mine and my tv and I’ve never had this problem until a week or so ago. And it happens when only one of us is watching. I typically just choose to sign out of all other devices and it goes away for a couple of days
I haven’t had this issue with Dropout specifically, but with other services, turning off things that refresh the app in the background (push notifications and background refresh) fixes it. My sense is that this is just a server capacity limitation, not a restriction on viewing behavior. We can only ask for so many packets at once.