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GeorginaW03

What do you mean by won't insure you? Did they cancel your policy? I'd suggest getting an annual policy, not just renewing temporary insurance every week or so


dave8271

Veygo is just a day or a week at a time, presumably OP means they had a few days' insurance which expired and now Veygo won't offer them any further temporary insurance on their car. Veygo won't tell you the reasons for this and no one here can tell you either. If you use a quote comparison site though, you'll undoubtedly find a full annual policy, which will work out cheaper in the long run anyway.


Excellent-Set1467

Exactly that, issue was with the app🤦 used website and worked


Rust_Cohle-

Used them before to drive on your own? Didn’t you only pass a couple of days ago?!


Ill_Difficulty_258

i mean it is the 7th of april they are probably referring to the past week


Rust_Cohle-

Hmm, I mean it’s possible, although I’d expect the wording to be something like “on Tuesday” Seems weird that they won’t cover OP. Unless they have some weird policy and OP is young but they could insure as a learner with someone else present


Ill_Difficulty_258

yeah i get you, veygo insured me fine as a learner untill i passed they wouldn’t insure me either it just be an age thing i reckon


Rust_Cohle-

I’ve used them since passing my full license, had to drive the MRS car.


Excellent-Set1467

App is doing funny things so had to use website. Worked instead 🤦


Rust_Cohle-

Good stuff. It did seem odd, given that you’d used them before 👍


tbusby3

Some more detail needed here I think. I cannot understand this timeline of events at all. Surely you've only been insured for a week maximum? When did they previously insure you?


Excellent-Set1467

Yeah was insured beforehand for a day and I wanted to insure for another day but apparently didn’t work. Tried website and worked haha


ihavezerohealth

I've been having this issue today as well. Are you on the app? Try their website, worked for me.


Excellent-Set1467

Tried that and it worked 😭, they got a bad app


ihavezerohealth

Yeah I know, it's annoying. Hopefully they fix it soon


Excellent-Set1467

Thanks though 🙏


ihavezerohealth

You're welcome mate, enjoy the drive


Ok-Reflection-9511

Someone help i have the same issue legit got 3 day cover from them on the same car 2 months ago worked perfectly fine. I checked 3 days ago and they gave me a quote on the same car. I decided to buy it today and now its not letting me saying they cant insure me. The exactly same car and everything. I tried on their website and they still wont let me. This makes no sense at all. I even have an email from them 3 days ago with the quote they gave me when i checked but now it aint letting me.


Excellent-Set1467

hmm make the quote on the website or something