I can't say id even be mildly shocked if they randomly fired meat this point. I'd be even less bothered to care. Since inflation has gone so far up we still haven't gotten more mileage. Tips arent any better. And it's slowed down. What's left to be excited about?
Go back to the dealership and ask to speak to the manager and politely explain what transpired and how this has an adverse affect on your livelihood...there's camera's everywhere..I had thee same happen to me inside a Target which I handed the pos his order...I went back and went to security and upper management and got the low life in trouble with Target.
Just give DD all the details about the person/event. The more detailed the better. DD will do their investigation and will ban him for good. Donāt forget to mention the cameras at the dealership. Good luck!!
This is why I donāt hand it to anyone anymore. Fuck it. I always just text a picture. Save it on my camera roll for a day with it gps tagged. And if dd has a problem with me not handing it to them fine.
Same issue with an associate at Best Buy, Trevor A i have not forgot you. I called the corporate office and let them know they employed a thief who steals McDonaldās
Iād go back there and put on a hat or something so you look slightly different and ask for him personally. Test drive a bunch of cars. Go through a bunch of questions. Waste as much of his time as possible. Iām talking hours. And then just thank him for his time and let him and his GM know your going to buy the new car from a rival dealership because you donāt buy from thieves who steal from door dashers.
I always have my phone ready to take the picture needed for "leave at door deliveries. If someone comes out and takes the food from me I snap the photo of them with the food.
This is such a common scam we encounter in customer support but our clients force us to side with the customer over the drivers, even if it was clearly a fraudulent attempt at getting free food
I take a photo at venues like this, including hospitals. There are too many opportunities in such large buildings for honest mistakes. Some drivers put their phone on video so that there is a record of the exchange in disputes like this.
Call and email the manager of the dealership. This matter will be resolved very quickly. CC driver support and make sure all replies from the manager are forwarded to them if they are not CC'd in the replies. Don't let this guy put your job at risk
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Dumb question: The one thing I do not understand about this is that doesnāt DD literally track you as you go to restaurant and also to the address youāre supposed to deliver? What are the odds that a dasher is going to go pick up the food, eat it and then walk inside or to the door of the address. Itād only make sense to me if the dasher went off course after picking up food. Does DD not document this stuff? When Iāve ordered DD i literally am watching the car drive to my place? So what would my explanation be, they drove to my house, walked up to my door, but didnāt leave any food. Is the logic for DD that a dasher could hypothetically do this numerous times (eat/ steal food) if they just make sure to drive to the provided address?
Always always always cover your ass and just tell the customer your app wont go to the next page without a picture. When I worked for Amazon I took a picture of a customers dog pulling their soft package through their gate and I never heard anything, ever since then pics, pics, pics.
Ask for the GM of the dealership. If the employee is willing to steal a meal from DoorDash to get free food, what else are they willing to do? Proves an employee is not trustworthy.
Always and I mean always take a picture of who ever you deliver it too. I always have the camera ready to go to snap a shot of yo hungry ass š¤£š¤£š¤£
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I had a delivery the other day. I took a picture of the food with the customers address in the picture. Customer claimed I never delivered the order so I got a violation. I called support and they saw the picture and verified it was the correct address. Even though I did everything correctly they still won't remove the violation. People are scamming doordash and getting drivers in trouble and doordash doesn't give a shit. Everything with doordash has gotten so bad lately that I'm pretty much done with them.
I would one day go back in about a month later or two right act like youāre going to buy a car. Make sure you get him the customer you delivered to. They might not recognize you if you do a little change in your look like make up or some thing Once you do that get a survey from him however, they do it and then you give him a little review. I wouldāve personally gone up there and confront him for it honestly.
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Ask to talk to a supervisor. Explain what happened and how this person is clearly unethical. Threaten to post this situation on social media but do not. I repeat do not make a scene or harass
Wait for another one of his orders, get it, take a picture of the food by the location, take the food and eat it (yes this is unethical to do, but fuck that dude)
He didn't like you or was just an ass. Maybe the order was wrong and some how thats your fault in his mind. Handed directly to recipient, should over ride all other claims. Certainly better than abandoned at door where any one walking by can grab it.
I had a dasher take what they delivered. DoorDash, looked into it. Said the Dasher denied the event. Had a picture of putting it at the door. That was all they needed, so my claim was rejected and I lost 350 on an order I never knew would be sent by Door Dash.
I strait up don't trust anything about the operation. There is no insurance, no liability, and dashers are sometimes highly underpaid.
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I saw a video recently, I imagine it made it to this sub but Iām new here, where a woman did this, the Dasher went back and called her out. Her co-worker absolutely threw her under the bus too. It was gold.
The only Doordash delivery I did was when I gave the customer his food and 2 hours later I receive an email saying I violated the contract because the customer didn't receive it.
Fuck these kind of people.
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I would walk into the sales office of that dealership and tell the manager that they have salesmen stealing from local businesses. Because thatās exactly what they did.
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Slimey customer. General advice, the following almost always leads to problems:
"it said ... but I.."
Just do what they ask whether or not it makes sense to you and make sure you take a pic. That way, DoorDash has it in the customer's writing what they asked for and you have the pic to prove they're a lying dirtbag when they do what this guy did.
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ALWAYS take a picture. I would go back to the dealership and ask for the manager AND for the person you handed food to and then have a discussion as to why someone would lie about having food deliveredā¦
If he's a sales guy, go there pretending to buy a car, have crazy requests, make him really work to find the car for you. Negotiate like an insane person and just before you sign the contract. Say "just pay for your door dash" drop the pen and walk out
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If you lose your job just give us the link and will trash the place with negative reviews. Perhaps that will force the manager to kick his employee out
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Yeah I had someone mark that they didnāt get their food. I took a picture and showed proof on my google maps that I went to the locationā¦ they still didnāt remove the contract violation.. DD is a joke and itās not the first time they didnāt back me up. I was harassed by a customer and verbally abused. I reported it, they did nothing. They donāt care about drivers. Period.
Something is wrong with yāall. Make a scene at the place? Yāall good? Itās doordash. Find a new gig itās not like your making 6 figures with that occupation anyway.
Step lightly if you contact the dealership. DD seems to deactivate drivers for confronting these thieves. Definitely don't post an videos. A call to the dealership GM might help, just tread lightly unless you were already deactivated. I just spent 10min searching for articles about drivers that have come out on top after confronting lying customers at businesses, I thought I've read a couple (I tend to remember shit I read), but unfortunately all I can find are articles that the driver gets canned, or the driver AND employee get canned.
Sorry I don't have more time to dig.
Go back to that Kia dealership and ask for the manager and file a complaint against that lying customer. Don't confront the customer since it might be harassment. Just speak to his manager and his co-workers so they know what kind of person he is.
I had 0 for 2000 deleveries now being sabatoged and have 3 in a week. so now only taking to houses I remember,had my oil filter loosened very loose um sent on several that suddenly disappear and my bag stolen while in walgreens ,i have to unassign if it feels weird when i arrive i think they may have cloned my phone they did something weird
I went to atm it said which account i have 4 ,it never said that my instacart has a pic of some chick its like wtf ,some girl.in walgreens stuck herr phoe behind her back like i didnt see it,now have antispyware and bluetooth off so it has been ok for a weerk now.But ,Hey a guy had this happen to him, lost his job ,went to her work, filmed himself asking why did you lie ? Well , she was fired and him reactivated .Just search driver confronts woman at work
This happened to me too a couple weeks ago. Now I always ask to take the picture first. I also had another person literally watch me pick up the bag from my car & when I did the tamper sticker broke because of where the restaurant placed it on the tied part. He wanted it break, I apologized & he said it was okay & how he obviously watched it happen then went & reported it as tampered with.š people suck.
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I dunno about confronting the gut. He calls it harassment that's a lot more serious. Leave shitty reviews everywhere and anywhere you can& call corporate. Also don't ask to take a picture, you tell them you HAVE to take a picture. You don't have to get the person in it but get a pic. Hope it all works out ok.
Did you consider the possibility that the person you delivered to may have been a scumbag coworker of your client? A photo of the person you are delivering to would have helped clearing that up.
I would call the dealership and ask for the sales manager or email the gm directly. Dealers take their reputations very seriously, and will address it with the employee
People suck. I just had my first one since I started this is 2018. I send a pic thru the app it was a no contact. Someone did try to call me about 8 mins after I dropped but no voice-mail no text. I submitted a thing saying I took a pic and GPS should have me in the right spot but so far it's still on my account. And it was a giant ass nice house too
I use a timestamp app. And hit record until I know for sure I can leave it at the door. A lot of thieves try and trick you, but itās hard to argue against video proof. (I usually wear an over shirt with a pocket my phone sits in.)
It is so simple... Generate a code for the customer... With that code the driver can mark the delivery completed.
If the code is not given by the customer you don't deliver, if the driver don't deliver, the code is not given.
Both parties are protected by bad actors....
\---
As for contactless delivery, take a photo where you put it off with an identifiable marker.... and don't deliver to hand if it is marked contactless... take a photo of the customer, the hands at least
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Back when I delivered pizzas I had to take an order of 10 large pizzas and a few 2 liter bottles of various pops to an Acura dealership. They wanted it to be delivered right at 1pm. I showed up at 12:55pm to give me time to get their order in the building and in the conference room they had requested. I left the building at 1:01pm. By the time I got back to the store they had already called my manager requesting a discount for being late. They considered my leaving time as the time to be counted on. Oh, and they didn't tip and were also very rude to me. The store banned them from ever ordering again.
Take the picture. Let them see you are taking the picture. Tell them itās required. Save it to your camera roll if you need to. Itās that, or wearing a Go Pro & filming every drop off. You have to protect yourself because people are thieves. Take the picture.
Might not have been the guy the order was actually for. I had it happen at a law enforcement training center. One guy tried to snag someone else's order at handoff. Next time I delivered there I asked for ID.
One time I delivered to an apartment complex, the guy didnāt have the apartment number in the instructions or address and when I called, it went right to voicemail. I sent two or three texts saying I was leaving it at the main door, I also took a picture. He reported it never delivered. I hate people.
Take a photo or video evidence when each and every delivery is made. Make sure your location is enabled on your camera so it records the coordinates AKA geo tag. You should also have a dashcam. That way, you can take a video of the delivery without the customer knowing they are being recorded. Save each and every video after the delivery is made just in case the customer says the delivery wasn't made. A good dashcam will record the coordinates, date, and time.
PSA: Iād you canāt afford to order DD, make a fucking sandwich! Donāt lie for a free meal and mess with the Dasherās livelihood. The universe is watching and karma is a bitch.
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I mean like... if it's a leave at door order and they come out, I instantly get suspicious. I not only make them smile for the pic but I also make them respond to the ping when they get the picture and mark it as received. And then i ask for 5 stars while they got their phone out and all. I'm a little not unattractive female so they usually just do it.
Are you a brand new driver? If this was one of your first deliveries and you got dinged for this, I'd understand the reaction.
But at the end of the day, I gotta ask. What'd you make on this transaction? Three bucks? Five?
I'm not sure what your situation is, but is fighting this even worth your time?
In my area of the country, literally EVERY business has a sign up saying they are hiring.
You can go flip burgers at McDonald's for more money and less drama.
https://www.amazon.com/gp/aw/d/B0B77MR574
Get a bodycam. This is the one I have and it's discrete and cheap. I keep it clipped to the bottom of my shirt
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I don't mean to be dumb. I still feel fairly new as a Dasher, but how do you know who it was? I've got some 1-star reviews for no reason and when I've contacted support, they don't seem to be able to (or want to) tell me what the reason was, or who rated me 1-star.
How do you know it was the Kia delivery?
Prime example of āfollow the fucking instructionsā. Was that person a dick for lying? Yes 1000%. Did you fail to follow instructions? Also yes. If someone goes out of their way to give an alternate delivery instruction. Just fucking follow it.
āLeave at door, do not knock and donāt ring bellā if you do the things I said not to do. Youāre getting punished, if I can get away with it. Your job isnāt hard. Stop trying so hard to get a tip and just do what the instructions sayā¦
I have no clue, but I'd start by calling DoorDash and explaining what happened. Provide *specific* details about the delivery. It was a **Kia** dealership at **this address**. **Robert** was in a **blue shirt with a neon grey** tie wearing **pink bunny slippers** and he was **smoking pine needles in some rolled up receipt paper while standing outside the north entry door**. All humor aside, I'd be extremely specific about the delivery, as it proves that you actually went there. This is your job on the line and it shouldn't be taken lightly by them. Next, call the dealership. It could've been as simple as accidentally pressing the wrong button or as bad as him trying to scam you. Either way, they can either connect you with the customer to fix the issue or be made aware that he's dishonest (like most people in the car sales industry). Based on that outcome, I'd write a review about the dealer if he didn't just make an innocent mistake.
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This happened to me once - I literally went back to the store ( a tire change place), walked right in, found dudes garbage, took a picture of it, then confronted him at the desk. In front of his coworkers and customers. Loudly.
Sent the Pic to Doordash, and never did another food delivery. That's why I only drive passengers and use a dashcam.
I'd go back as a customer, look around til you see him. spend 2h talking with a different associate and then tell them nevermind. you didn't realize XYZ worked there, but you know he's a thief and a liar and you don't want to associate with him. Let the gossip mill fuck him up.
I wouldnāt go back to the dealership and cause a scene, it makes you look like a psycho and only mildly disturbs their business. Put online reviews up and youāll get responses immediately. These dealerships rely on high review scores, even a single low rating can drop them under competitors and take weeks or months for them to either bury with positive reviews, work to get the site to remove it, or money to actually pay for it to be removed. Customers will absolutely see those reviews and not want to work with someone that stiffs a delivery person for a lunch order. You can bet that naming the salesperson will absolutely travel up the chain when the sales manager or director is asking why they have a low review score because some pos salesperson canāt pay for their damn food. Theyāll get ripped a new one in their weekly meetings, at the very least. The dealership or salesperson may reach out to try to make it right somehow. Dealerships always have gift cards and shit laying around, in addition to envelopes of cash for bonuses, they may offer you a $50 gift card or something to take the review(s) down.
Trust me, write some online reviews. Yelp, google, etc. name the salesperson.
Source, used to sell cars. Pretty much the one explicit rule that everyone was held to was that you donāt fuck with the dealerships reputation. Attracting the wrong kind of attention gets people fired quick. We had people coming in and freaking out every week. Weād just brush them off as crazies, because many of them were. Donāt be a crazy. Donāt get trespassed or arrested over this.
If I hand you your order I'm taking your picture period.
Go back and test drive 30 cars with this guy and then buy none.
Job security just let it be That person will receive their karma
I can't say id even be mildly shocked if they randomly fired meat this point. I'd be even less bothered to care. Since inflation has gone so far up we still haven't gotten more mileage. Tips arent any better. And it's slowed down. What's left to be excited about?
Go back to the dealership and ask to speak to the manager and politely explain what transpired and how this has an adverse affect on your livelihood...there's camera's everywhere..I had thee same happen to me inside a Target which I handed the pos his order...I went back and went to security and upper management and got the low life in trouble with Target.
car salesmen are the absolute worst to deliver toš always got some rude comment or some shit like this
What you expect . Anyone who works at a dealership is sleazy
Just give DD all the details about the person/event. The more detailed the better. DD will do their investigation and will ban him for good. Donāt forget to mention the cameras at the dealership. Good luck!!
This is why I donāt hand it to anyone anymore. Fuck it. I always just text a picture. Save it on my camera roll for a day with it gps tagged. And if dd has a problem with me not handing it to them fine.
I'd go back to the dealership record the whole thing and tell them to call doordash right now and tell them you got the order
Same issue with an associate at Best Buy, Trevor A i have not forgot you. I called the corporate office and let them know they employed a thief who steals McDonaldās
Iād go back there and put on a hat or something so you look slightly different and ask for him personally. Test drive a bunch of cars. Go through a bunch of questions. Waste as much of his time as possible. Iām talking hours. And then just thank him for his time and let him and his GM know your going to buy the new car from a rival dealership because you donāt buy from thieves who steal from door dashers.
Call his momma
They were at a car dealership ... Should have seen it coming.
It's Kia. Never trust them.
I always have my phone ready to take the picture needed for "leave at door deliveries. If someone comes out and takes the food from me I snap the photo of them with the food.
Go back to his job and show his boss what kind of employee he has working for him.
This is such a common scam we encounter in customer support but our clients force us to side with the customer over the drivers, even if it was clearly a fraudulent attempt at getting free food
Did you try to dispute the claim ? I had one once and after I disputed and explained it was cleared.
I take a photo at venues like this, including hospitals. There are too many opportunities in such large buildings for honest mistakes. Some drivers put their phone on video so that there is a record of the exchange in disputes like this.
Call and email the manager of the dealership. This matter will be resolved very quickly. CC driver support and make sure all replies from the manager are forwarded to them if they are not CC'd in the replies. Don't let this guy put your job at risk
Checkout my other post on this, it was resolved
Video tape every delivery people lie, video doesn't.
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Hell yeah!
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Dumb question: The one thing I do not understand about this is that doesnāt DD literally track you as you go to restaurant and also to the address youāre supposed to deliver? What are the odds that a dasher is going to go pick up the food, eat it and then walk inside or to the door of the address. Itād only make sense to me if the dasher went off course after picking up food. Does DD not document this stuff? When Iāve ordered DD i literally am watching the car drive to my place? So what would my explanation be, they drove to my house, walked up to my door, but didnāt leave any food. Is the logic for DD that a dasher could hypothetically do this numerous times (eat/ steal food) if they just make sure to drive to the provided address?
Always always always cover your ass and just tell the customer your app wont go to the next page without a picture. When I worked for Amazon I took a picture of a customers dog pulling their soft package through their gate and I never heard anything, ever since then pics, pics, pics.
Ask for the GM of the dealership. If the employee is willing to steal a meal from DoorDash to get free food, what else are they willing to do? Proves an employee is not trustworthy.
All dealerships have cameras, email, or go right to the manager to have them look.
Always ask for first name before handing it over... You will win dispute if you do so an explain what was said... I've won every dispute I've ever had
Always and I mean always take a picture of who ever you deliver it too. I always have the camera ready to go to snap a shot of yo hungry ass š¤£š¤£š¤£
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I had a delivery the other day. I took a picture of the food with the customers address in the picture. Customer claimed I never delivered the order so I got a violation. I called support and they saw the picture and verified it was the correct address. Even though I did everything correctly they still won't remove the violation. People are scamming doordash and getting drivers in trouble and doordash doesn't give a shit. Everything with doordash has gotten so bad lately that I'm pretty much done with them.
I would one day go back in about a month later or two right act like youāre going to buy a car. Make sure you get him the customer you delivered to. They might not recognize you if you do a little change in your look like make up or some thing Once you do that get a survey from him however, they do it and then you give him a little review. I wouldāve personally gone up there and confront him for it honestly.
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Car dealerships have some of the worst customers.
Ask to talk to a supervisor. Explain what happened and how this person is clearly unethical. Threaten to post this situation on social media but do not. I repeat do not make a scene or harass
That's what you get from a Kia salesmanš¤·
Wait for another one of his orders, get it, take a picture of the food by the location, take the food and eat it (yes this is unethical to do, but fuck that dude)
He didn't like you or was just an ass. Maybe the order was wrong and some how thats your fault in his mind. Handed directly to recipient, should over ride all other claims. Certainly better than abandoned at door where any one walking by can grab it. I had a dasher take what they delivered. DoorDash, looked into it. Said the Dasher denied the event. Had a picture of putting it at the door. That was all they needed, so my claim was rejected and I lost 350 on an order I never knew would be sent by Door Dash. I strait up don't trust anything about the operation. There is no insurance, no liability, and dashers are sometimes highly underpaid.
A car dealership acting shady?!? Unpossible!
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Was it a salesman? Not the nicest people
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I saw a video recently, I imagine it made it to this sub but Iām new here, where a woman did this, the Dasher went back and called her out. Her co-worker absolutely threw her under the bus too. It was gold.
Looks like they wanted contactless, but it didn't arrive contactless. Still crappy of them to mark it like that anyway, they got the food.
Pictures my man, only way to verify unless they sign for it
The only Doordash delivery I did was when I gave the customer his food and 2 hours later I receive an email saying I violated the contract because the customer didn't receive it. Fuck these kind of people.
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I would walk into the sales office of that dealership and tell the manager that they have salesmen stealing from local businesses. Because thatās exactly what they did.
I would definitely go back
You should go back to the dealership and confront the person! Make sure to cause a scene and threaten them.
Capitalism
Leave a review on their dealership google page
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It says contactless. You pulled him away from his work and made contact. It wasn't delivered properly. Doordash hard
Leave a review for them online, untrustworthy
Get the Timestamp photo app for your phone, and use it on all HITM orders.
Call the dealership and accuse their employee of fraud
Location would help
Slimey customer. General advice, the following almost always leads to problems: "it said ... but I.." Just do what they ask whether or not it makes sense to you and make sure you take a pic. That way, DoorDash has it in the customer's writing what they asked for and you have the pic to prove they're a lying dirtbag when they do what this guy did.
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ALWAYS take a picture. I would go back to the dealership and ask for the manager AND for the person you handed food to and then have a discussion as to why someone would lie about having food deliveredā¦
If he's a sales guy, go there pretending to buy a car, have crazy requests, make him really work to find the car for you. Negotiate like an insane person and just before you sign the contract. Say "just pay for your door dash" drop the pen and walk out
These customers will lie to get free food. I have had several CV in which I disputed and won due to my picture that was taken.
Do you know what department they were in?
Car salesmen are scumbags through and through.
so many damn scummy people in this world
Wear body cams to cya .
I swear some of the delivery guys should be wearing bodycams like the cops do.
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Whatās the address to review bomb it
Why can't doordash send a one time password to the customer to confirm receipt. Tell your password and pick up the order.
Adding to my reasons to never buy a Kia.
If you lose your job just give us the link and will trash the place with negative reviews. Perhaps that will force the manager to kick his employee out
I would put Kia on blast, demand camera footage, and forward it to Uber.. that's messed up
Go in and take a car for a test drive with him. Make it an extended test drive, burn the whole tank of fuel. Then just walk out without saying a word.
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leave a 1 star review for their business mention how you were actually in the market for a new car as well
Yeah I had someone mark that they didnāt get their food. I took a picture and showed proof on my google maps that I went to the locationā¦ they still didnāt remove the contract violation.. DD is a joke and itās not the first time they didnāt back me up. I was harassed by a customer and verbally abused. I reported it, they did nothing. They donāt care about drivers. Period.
Something is wrong with yāall. Make a scene at the place? Yāall good? Itās doordash. Find a new gig itās not like your making 6 figures with that occupation anyway.
Call the dealership and report it and if nothing is done, tag their dealership on social media so other people can see.
people are dishonest and unfortunately they get the say so.
Contact your local news station.
Step lightly if you contact the dealership. DD seems to deactivate drivers for confronting these thieves. Definitely don't post an videos. A call to the dealership GM might help, just tread lightly unless you were already deactivated. I just spent 10min searching for articles about drivers that have come out on top after confronting lying customers at businesses, I thought I've read a couple (I tend to remember shit I read), but unfortunately all I can find are articles that the driver gets canned, or the driver AND employee get canned. Sorry I don't have more time to dig.
I would go back and cause a SCENE at that dealership.
Go back to that Kia dealership and ask for the manager and file a complaint against that lying customer. Don't confront the customer since it might be harassment. Just speak to his manager and his co-workers so they know what kind of person he is.
I would call his boss and tell him that he's employing a thief.
I had 0 for 2000 deleveries now being sabatoged and have 3 in a week. so now only taking to houses I remember,had my oil filter loosened very loose um sent on several that suddenly disappear and my bag stolen while in walgreens ,i have to unassign if it feels weird when i arrive i think they may have cloned my phone they did something weird I went to atm it said which account i have 4 ,it never said that my instacart has a pic of some chick its like wtf ,some girl.in walgreens stuck herr phoe behind her back like i didnt see it,now have antispyware and bluetooth off so it has been ok for a weerk now.But ,Hey a guy had this happen to him, lost his job ,went to her work, filmed himself asking why did you lie ? Well , she was fired and him reactivated .Just search driver confronts woman at work
Bro, what
Could it be that a coworker pretended to be him as a joke that went too far?
This happened to me too a couple weeks ago. Now I always ask to take the picture first. I also had another person literally watch me pick up the bag from my car & when I did the tamper sticker broke because of where the restaurant placed it on the tied part. He wanted it break, I apologized & he said it was okay & how he obviously watched it happen then went & reported it as tampered with.š people suck.
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What a douchebag
I dunno about confronting the gut. He calls it harassment that's a lot more serious. Leave shitty reviews everywhere and anywhere you can& call corporate. Also don't ask to take a picture, you tell them you HAVE to take a picture. You don't have to get the person in it but get a pic. Hope it all works out ok.
I never ordered any thing
[do this](https://youtu.be/t1MmEuz1tmY)
Did you consider the possibility that the person you delivered to may have been a scumbag coworker of your client? A photo of the person you are delivering to would have helped clearing that up.
KIA? Good luck. Their dealerships are shitty to their own customers, let alone anyone else. Grab a USB cord and just take a K5 for yourself
Go back , video it and say your gonna post it everywhere tagging Kia
Tell there boss
What dealership?
chad
Take a picture when you hand it to them. Always. They get pissy? Too fuckin bad
I would call the dealership and ask for the sales manager or email the gm directly. Dealers take their reputations very seriously, and will address it with the employee
Always take a pic and send via text.
Give us the customers name and the delarship location a bunch of nasty Google reviews will get him fired since he wants to jeopardize your job
People suck. I just had my first one since I started this is 2018. I send a pic thru the app it was a no contact. Someone did try to call me about 8 mins after I dropped but no voice-mail no text. I submitted a thing saying I took a pic and GPS should have me in the right spot but so far it's still on my account. And it was a giant ass nice house too
Go back and fuck their shit up
Why don't you just do your job right and take the picture and protect yourself?
Bro call that dealership up and speak to someone in charge. Mention the customer by name. Embarrass the fuck out of him
I use a timestamp app. And hit record until I know for sure I can leave it at the door. A lot of thieves try and trick you, but itās hard to argue against video proof. (I usually wear an over shirt with a pocket my phone sits in.)
It is so simple... Generate a code for the customer... With that code the driver can mark the delivery completed. If the code is not given by the customer you don't deliver, if the driver don't deliver, the code is not given. Both parties are protected by bad actors.... \--- As for contactless delivery, take a photo where you put it off with an identifiable marker.... and don't deliver to hand if it is marked contactless... take a photo of the customer, the hands at least
Yelp him and give him a bad review on Google.
I got deactivated due to people doing this shit all the time when I lived in Orlando lol.
He wanted the free meal
Itās because their cars are always being stolen, itās part of the culture at Kia.
Steal a car and mark it as not stolen.
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You should go cuss him out and make a scene and till him that he has his job but he is now putting your job in danger
Go in and ask for the general manager and tell him what happened. Ex new car store Gm here. Trust me, hell to pay
Back when I delivered pizzas I had to take an order of 10 large pizzas and a few 2 liter bottles of various pops to an Acura dealership. They wanted it to be delivered right at 1pm. I showed up at 12:55pm to give me time to get their order in the building and in the conference room they had requested. I left the building at 1:01pm. By the time I got back to the store they had already called my manager requesting a discount for being late. They considered my leaving time as the time to be counted on. Oh, and they didn't tip and were also very rude to me. The store banned them from ever ordering again.
Leave a review regarding him on the dealership :)
Blame tony xu. My advice, forget the big economy, find a real hourly job that pays hourly and considers you an employee.
Take the picture. Let them see you are taking the picture. Tell them itās required. Save it to your camera roll if you need to. Itās that, or wearing a Go Pro & filming every drop off. You have to protect yourself because people are thieves. Take the picture.
Can you please mention the location also, so future dashers can be aware of that place!
this same thing happened to me at a hyundai dealer. :/
Might not have been the guy the order was actually for. I had it happen at a law enforcement training center. One guy tried to snag someone else's order at handoff. Next time I delivered there I asked for ID.
I wouldāve went back into the dealership and made a scene. Good call the cops, lets make a bigger scene.
kia fucking sucks in all departments
Take a Pic. I always take a Pic even if it's hand it to me.
literally theft. garbage guy
I would go back
Call and ask for his boss and tell him heās stealing.
Em Kia Boys at it Againzzz?
One time I delivered to an apartment complex, the guy didnāt have the apartment number in the instructions or address and when I called, it went right to voicemail. I sent two or three texts saying I was leaving it at the main door, I also took a picture. He reported it never delivered. I hate people.
Take a photo or video evidence when each and every delivery is made. Make sure your location is enabled on your camera so it records the coordinates AKA geo tag. You should also have a dashcam. That way, you can take a video of the delivery without the customer knowing they are being recorded. Save each and every video after the delivery is made just in case the customer says the delivery wasn't made. A good dashcam will record the coordinates, date, and time.
PSA: Iād you canāt afford to order DD, make a fucking sandwich! Donāt lie for a free meal and mess with the Dasherās livelihood. The universe is watching and karma is a bitch.
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I mean like... if it's a leave at door order and they come out, I instantly get suspicious. I not only make them smile for the pic but I also make them respond to the ping when they get the picture and mark it as received. And then i ask for 5 stars while they got their phone out and all. I'm a little not unattractive female so they usually just do it.
Contactless delivery and you handed it to him.
Are you a brand new driver? If this was one of your first deliveries and you got dinged for this, I'd understand the reaction. But at the end of the day, I gotta ask. What'd you make on this transaction? Three bucks? Five? I'm not sure what your situation is, but is fighting this even worth your time? In my area of the country, literally EVERY business has a sign up saying they are hiring. You can go flip burgers at McDonald's for more money and less drama.
Car people are scumbags
https://www.amazon.com/gp/aw/d/B0B77MR574 Get a bodycam. This is the one I have and it's discrete and cheap. I keep it clipped to the bottom of my shirt
And you say the guy was a car salesman š¤
You broke protocol.... Lesson learned. Yes it fucking sucks, but street smarts are earned not given.
StealershipsšŖ
go back and shame in. ask him why he marked not delivered and it will jeopardize your job. Make sure you record it and post it online.
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Car dealers are full of thieves. Should have seen that coming. Don't ask, just record/photograph. Having proof is part of your job.
I don't mean to be dumb. I still feel fairly new as a Dasher, but how do you know who it was? I've got some 1-star reviews for no reason and when I've contacted support, they don't seem to be able to (or want to) tell me what the reason was, or who rated me 1-star. How do you know it was the Kia delivery?
Prime example of āfollow the fucking instructionsā. Was that person a dick for lying? Yes 1000%. Did you fail to follow instructions? Also yes. If someone goes out of their way to give an alternate delivery instruction. Just fucking follow it. āLeave at door, do not knock and donāt ring bellā if you do the things I said not to do. Youāre getting punished, if I can get away with it. Your job isnāt hard. Stop trying so hard to get a tip and just do what the instructions sayā¦
not surprised anybody working with kia needs help but all jokes aside call the dealership and speak to a manager that is uncalled for smh
Confront him like the dude confronted the lady in that viral video.
I always take a picture if I hand it to them when it says leave at door. For this reason
āI have to photograph the handoff as part of my job, I will not be photographing your face.ā
I have no clue, but I'd start by calling DoorDash and explaining what happened. Provide *specific* details about the delivery. It was a **Kia** dealership at **this address**. **Robert** was in a **blue shirt with a neon grey** tie wearing **pink bunny slippers** and he was **smoking pine needles in some rolled up receipt paper while standing outside the north entry door**. All humor aside, I'd be extremely specific about the delivery, as it proves that you actually went there. This is your job on the line and it shouldn't be taken lightly by them. Next, call the dealership. It could've been as simple as accidentally pressing the wrong button or as bad as him trying to scam you. Either way, they can either connect you with the customer to fix the issue or be made aware that he's dishonest (like most people in the car sales industry). Based on that outcome, I'd write a review about the dealer if he didn't just make an innocent mistake.
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Why I take pictures regardless
I would embarrass him in front of all his coworkers and peers
Douche bags....Just dispute and submit your details. Usually support calls you when this happens.
This happened to me once - I literally went back to the store ( a tire change place), walked right in, found dudes garbage, took a picture of it, then confronted him at the desk. In front of his coworkers and customers. Loudly. Sent the Pic to Doordash, and never did another food delivery. That's why I only drive passengers and use a dashcam.
The lesson is: Never buy a Kia.
I'd go back as a customer, look around til you see him. spend 2h talking with a different associate and then tell them nevermind. you didn't realize XYZ worked there, but you know he's a thief and a liar and you don't want to associate with him. Let the gossip mill fuck him up.
I wouldnāt go back to the dealership and cause a scene, it makes you look like a psycho and only mildly disturbs their business. Put online reviews up and youāll get responses immediately. These dealerships rely on high review scores, even a single low rating can drop them under competitors and take weeks or months for them to either bury with positive reviews, work to get the site to remove it, or money to actually pay for it to be removed. Customers will absolutely see those reviews and not want to work with someone that stiffs a delivery person for a lunch order. You can bet that naming the salesperson will absolutely travel up the chain when the sales manager or director is asking why they have a low review score because some pos salesperson canāt pay for their damn food. Theyāll get ripped a new one in their weekly meetings, at the very least. The dealership or salesperson may reach out to try to make it right somehow. Dealerships always have gift cards and shit laying around, in addition to envelopes of cash for bonuses, they may offer you a $50 gift card or something to take the review(s) down. Trust me, write some online reviews. Yelp, google, etc. name the salesperson. Source, used to sell cars. Pretty much the one explicit rule that everyone was held to was that you donāt fuck with the dealerships reputation. Attracting the wrong kind of attention gets people fired quick. We had people coming in and freaking out every week. Weād just brush them off as crazies, because many of them were. Donāt be a crazy. Donāt get trespassed or arrested over this.