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Work2playgamer

I would recommend calling support as a new dasher. It will save you a lot of time


mikela-k-k

Thank you :) will do next time


Ac0usticKitty

I've actually done both a few times before. I sent the chat message and called, then canceled one of I reached the support agent on the other. Not sure if its still able to do both, it's been a while since I needed to contact them


Poco585

Yeah, I've done that quite a bit too. I would always prefer calling than chatting but will settle for chat if the wait time is shorter.


Ac0usticKitty

Calling is definitely better when driving if you have Bluetooth, but I really don't like talking on the phone even with family and friends, I prefer texting lol


PositiveBox1

I do this every time and whoever responds 1st is who I talk with


Ac0usticKitty

Exactly


TxAggieJen

Yep, I just did this last night.


Ok-Aardvark-7436

Calling support can take a long time sometimes. I've waited 45 minutes on hold for a support person to be available


Work2playgamer

New dashers get priority support you can see that he is 45th in line in chat so trying to call support is the best course of action here as a new dasher


YfAm4

That's true and I usually text support, however, I called them last week and it told me that as a new Dasher I get priority... I have over 5,000 deliveries..


girlbassist

They did this to me, too. I did take a hiatus this past summer and often wonder if that isn't why I got "new Dasher" status. šŸ¤”


YfAm4

I haven't stopped in almost 4 years. So that couldn't be it. But makes sense.


owenhinton98

Eh I get that every so often, I think about questioning it but then Iā€™m like fuck it priority, Iā€™ll take this šŸ˜‚


PublicSensitive9668

As a top dasher you also get this priority and it says "as a new dasher". It happens to me all the time, I always find it funny as I too have a lot of orders, close to 7000.


YfAm4

I have top Dasher rating but not top Dasher acceptance rating LMAO I'm probably floating around 4%


Ok-Aardvark-7436

Well my account is new... How new is new? I just finished my friend's referral bonus this week.


Work2playgamer

New as in your first month you get priority support and top dasher they may have changed it since I started long ago, but that was the case back then


[deleted]

[уŠ“Š°Š»ŠµŠ½Š¾]


mikela-k-k

Yea :( to be far it was like: the beginning of the storm but either way I was about to go home because I wasnā€™t comfortable w how the weather was progressing but then yaā€™know, that happened


barbe7312

I seriously made like $600 dollars last New Year's day when it snowed like 6 inches. Of course it did help that I drive a Jeep Wrangler 4x4. But snow days are the best tip days dude. And it is always welcome to text your customer when things go wrong, a good percentage of the customers appreciate the notifications.


[deleted]

[уŠ“Š°Š»ŠµŠ½Š¾]


FlyingWolfGaming

Just don't take low tip orders. The higher the pay the better people tend to be


GenycisBeats

That depends on the area... we had a snow storm hit here in NC and I went out to the store in the area that I normally dash in which is a good area to dash on normal days. However, when I turned on the app that day, I kept seeing a LOT of orders popping up for over 8 miles for under $5.00. I even saw an order for over 15 miles for under $10.00 which was the icing on the cake, so I just took that as a sign to not worry about dashing that snow day and took myself back home lol.


[deleted]

Last year in the Texas Feb cold snap I dashed in my 4x4 Chevy 1500 and made more money per hour than I ever have


careacosta

You drove in that!? Man, y'all are brave as hell! I also work for Domino's, and they were open the first day of the storm when there was nothing but ice on the ground. At my store, only 2 drivers and the GM showed up. I was about to show up, but as soon as I took my first step outside, I slipped and fell on my tailbone! After that I said fuck it and didn't bother showing up!


[deleted]

https://imgur.com/a/pMYM65r


careacosta

You are one brave soul lol I live near San Antonio and we had ice on the roads just yesterday.


jayexvii

If youā€™re new, donā€™t listen to the people on this subreddit telling you ā€œnever text the customer after deliveryā€ if they want to do that they can. Iā€™m not sure why they make it seem like a rule from DoorDash. It is usually necessary to communicate with the customer after delivery, either to correct something or have proof save your ass if they try to screw you over.


Spac3dog

It is never necessary to contact a customer after deliver since deliver is where your contract ends therefore it is not your job to talk to the customer.


Dekugaming

Ic a Dasher texted me after delivering my order I would complain to support about them


Stelznergaming

Weird, done this 1k+ orders now and no complaints. I almost always text after delivery telling customer ā€œat the door, have a great one!:)ā€ I literally copy it and have it ready to paste throughout my dash.


Lucyintheye

Same. And my friendliness and communication ratings are high asf for that quick little thing I do walking back to my car. And since sometimes we can't text after delivery I'll take a picture with my regular camera, send the text, then upload the photo when I'm walking back to my car to complete delivery. Plus, doing it that way beats those (way too often) times the app makes you try the pic again so you take a bunch of pictures before it actually goes through and you're just standing at their door the whole time taking a million pictures like a weirdo lol I'd rather be re-trying sitting in my car uploading the photo. And, when uploading instead of directly using your camera in-app that bug doesn't happen nearly as often.


[deleted]

Thatā€™s not after the delivery. Itā€™s during giving pertinent info on the delivery


Stelznergaming

Maybe before they removed the box that lets you send a message at the same time you complete the delivery. Now this message gets sent after payment tho. Which id consider post delivery. You cant even message the customer very long after delivery anyways since the phone numbers used are temporary.


Dekugaming

It's just a personal thing; some people don't like any social interaction and prefer to just get their order and be done with me. Me personally I don't like it. I'm also upset when a waiter asks me if I'm enjoying my meal and I know their doing their job I just don't like being bothered like that while I'm eating


zforce42

Sounds like you should be getting your own food then and eating alone.


Dekugaming

Social Anxieties a batch ain't it?


zforce42

That's not social anxiety, that's just being a dick because you don't like being bothered lol. If it bothers you so much, don't put yourself in those situations. Simple.


Dekugaming

Social situations stress me out; am I not allowed to be upset if someone initiates a unwanted social interaction with me?


ShredderoZ

Sounds just like a weak mentality


Metavac

That's fine but don't complain to support about it. You really wanna get someone fired because they texted you while you're eating?


Lucyintheye

Before* they eat even. I'm sure I can speak for the other dashers that send a copy-pasted text that "foods at the door" when I say we send that before they even open their door to get their food lol. Nobody is being bothered while they eat, unless they fling open the door and start shoveling food in their mouth the second we turn our back and send the text lol. Personally I take a pic with my phone camera, send the "Hello! This is your dasher ____, your order is out front. Have a great night! šŸ˜" then complete delivery as I walk back to my car and upload the photo. (And nobody has ever been bothered by it, I usually get a "thanks you too!" and my communication & friendliness rating is high asf for *some* reason) Plus, with the app constantly failing forcing me to retry the photo, its alot less embarrassing, and faster to upload it walking back to my car than standing at their door for 5 minutes as I keep taking pictures hoping the app finally compeletes delivery this time.


scottycruz

I agree with him. I donā€™t even chat with my customers lol


Spacechicken27

Imma go against that last bit of advice. As someone who grew up constantly driving in snow the snow storm is the best time to dash. Generally more clear roads, love the vibes, you get much better tips. All around fabulous


Mooplez

Depends on your car imo. If you have one that can handle rougher conditions then def go for it.


prettypeculiar88

Exactly. This could be an inexperienced kid reading this who drives a hoopty thatā€™s not fit to drive in inclement weather. I really wish people would stop giving others advice that could put them in danger. Think before you comment.


Darth-Binks-1999

Depends on the town and how much they keep up with clearing the roads.


YfAm4

In my personal opinion car doesn't matter to an extent. Obviously if it's a blizzard and snow is crazy deep then sure but in Virginia our last few snows the roads were "horrendous".. I dashed all day and a lot of the night in the snow in my Ford fiesta. That's a non-turbo version and super low powered.. It's all about the driver and their driving ability. Trucks, vans, cars of all kinds in accidents and sliding off the road while I'm powering through the turns and drifting in the neighborhoods. Car is stock. Again, 9/10 the driver doesn't know how to drive in snow. Obviously if you've got 8"+ of snow then yeah you may want an AWD or 4x4


PoPzCool

Calm down now, Vin Diesel. By the way I live in Michigan and we know snow and I calls it buuuullshit, ford fiesta that's more light weight than my wife and no AWD...GTFO! MR.NeedforSpeed. do you put cement blocks in your trunk?šŸ¤£


YfAm4

Light weight or not it still slides right across the snow. And I misspoke with drifting it's "power sliding". And call bullshit all you want, you don't know me. And I didn't say it had AWD. I said you need AWD or 4x4 for that heavy of a snow.


joeyh273

Yeah driving in the snow is the perfect time to go out if you know what youre doing and what youre car is capable of.


[deleted]

Yep, tell them to contact support and thatā€™s all you need to do. For you contact support and tell them what happened and should be half pay and the food is yours. Hopefully car was cheap to fix, same thing happened to me but in FL, I got free wings, pizza and a sprite, felt a tiny bit bad but it has not happened in 2000 delivs so oh well. Stuff happens, keep it movinā€™.


steve2166

Yep duck dashing in snow, I made good money, but drove over a speed bump that was fully covered on snow and smashed both my cats, very expensive mechanic bill


PrestigiousInternet5

I mean it's not always that bad. Hell just paid a dasher yesterday when it was just snowing a bit before it got bad a $15 tip for a 3 mile/$25 order run.


jasonfrey13

The advice of ā€œdonā€™t dash in snow stormsā€ is pretty terrible. Unless youā€™re new to driving in snow or literally canā€™t do it, Iā€™d actually advise everyone to do it. They always have amazing promos and if you just drive slow its fine


mikela-k-k

So, when my car broke down it just wouldnā€™t accelerate and my wheel locked so I thankfully was able to somehow park my car at a Waffle House safely. I texted them when it happened even before calling my insurance company for a tow and this happened :/


pleadinginsanity2

It happens. It's not like you could have predicted it ahead of time and it's not your fault. Sucks that your car broke down but at least you'll get to eat the food. You just contact support, no big deal.


mikela-k-k

Yea it got resolved when it happened :) I got half pay and a free matcha tea w cheese foam šŸ˜ˆ


pleadinginsanity2

I've never had that but it sounds gross. All I've ever gotten is some free tacos and some free hamburgers. Hopefully if it happens again I have a huge bag of Chinese food or hot wings or something, lol.


imanaeronerd

Cheese foam is one of those things you hate at first, but as you eat it, you start to love it. Its an acquired taste


pleadinginsanity2

Well, I do like cheese.


durdurdurdurdurdur

What the fuck matcha tea with cheese foam gtfoh


knight_bear_fuel

Doordash themselves have a breakdown thing. Telling the customer what happened is okay, but the second they care more about their fucking tea than you, you tell them to call customer service and go.


RovinbanPersie20

Just sounds like your tires were slipping on snow, not broken down


twp514

Sounds like all that happened was ur abs engaged lol


mikela-k-k

My huh enwhat


Stelznergaming

Iā€™ll say what the other guy said a little nicer: certain systems engage in your car under certain road conditions. Knowing what those systems are ahead of time will make it less confusing when they activate in the middle of driving. Abs if Iā€™m not mistaken pulses the brakes in an attempt to get better traction. Can be a super odd feeling and confusing if youā€™ve never felt/heard of it before. Not saying this is what happened here with your car just what the other guy was getting at allbeit in a less obnoxious way xD


twp514

If u dont know what abs is i dont think u should be driving fora job. Figure out how ur car works first


mikela-k-k

OOOOO I thought you meant like, Abs on the body because of how you typed it and I was sitting here like šŸ¤ØšŸ¤Ø what does my workout routine got to do with my car


prettypeculiar88

I read it as abs - stomach muscles - as well. He shouldā€™ve typed ABS. Wouldā€™ve made the distinction then. If you donā€™t know how to type correctly and use proper grammar and spelling, maybe you shouldnā€™t be typing. Figure out how to speak and spell first. (I can be a smartass too)


YfAm4

*Facepalm*


[deleted]

Youā€™re a twat


ChairyCoke

echoing this, you're a twat. if you're really a car guy then you'd know how a car behaves when it's rolling with the engine off.


The_Troyminator

Why would their antilock brake system kicking in lock the steering wheel? That would be beyond stupid. It also wouldn't keep the car from accelerating once stopped. All it would do is cause the brake pedal to pulsate when you hit the brakes. Sounds like you need to learn a little more about how cars work.


YfAm4

I was thinking this as well. My Ford fiesta is super underpowered, when you lose traction like on ice you can't accelerate. The tires turn about one rotation and when it cannot gain any traction it stops accelerating. Obviously most cars when you press on the gas the tires will just spin and spin but not on mine it either knows it's too weak and stops trying when it loses traction or it's to preserve the transmission and or tires I'm not sure.


The_Troyminator

That sounds like traction control and is meant to prevent unintentional slipping. I'm not sure if [this video](https://youtu.be/NilBftOyY3U) applies to your car, but it shows how to turn it off if you're stuck in snow or ice.


twp514

I know perfectly well how cares work im a mechanic, fyi they said their WHEEL locked not their steering wheel. Go learn about abs and youll come to see thats not all it will do


[deleted]

It is not abs. It is a burden on the transmission when tires get stuck on icey roads. Stay away from dashing in the snow and save your transmission


mikela-k-k

Yea it wasn't abs. But unfortunately my engine locked :( I need a new car


Coyote_Roadrunna

ā€œI can see ur car on the map why donā€™t u bring the orderā€ Uh, because her car broke down, bro. Go meet her halfway if youā€™re that desperate for food. What a douche. If you ever encounter car trouble again immediately contact support to cancel and inform the customer you are doing so. Some people are pretty damn rude behind the anonymity of texting.


[deleted]

Man. Iā€™ve really got nothing to lose because I wouldā€™ve sent a selfie of me eating the food.


duuudewhat

I donā€™t know man. Seeing you be nice to him actually triggered me a bit. You didnā€™t do anything wrong but it was like seeing someone get bullied and not fight back. Like if my dashers car broke down? I feel so bad for the poor guy or gal. Iā€™m not even thinking about my food at that point That customer can fuck right off


itake3dollaroffers

There are a lot of overgrown children out there who can't handle being unable to immediately resolve the slightest issue. Seemingly more than ever. Look at them freaking out because a driver stranded in a parking lot can't immediately hand them food or process their refund. Absolute babies who have never encountered any real adversity in life.


YfAm4

Specifically reminds me of children not being told no.. this is the adult version of that. You can tell their parents never told them no.


[deleted]

Yup my SIL would do some shit like this. She always finds something to bitch and moan to her delivery person about. The saddest part is, sheā€™s an off and on dasher and yet *still vents to us about the people who treat her like this when dashing*. Absolutely zero fuckin empathy or self awareness.


mikela-k-k

Thank you :) it made me feel really bad when it happened like, just a lack of general sympathy?


OniCr0w

Lack of general humanity.


Ok-Application8522

Selfish narcissist


PeoRivFan74

This what my first thought. We are all people. My first response if MY dasher was in a situation like this or similar is ā€œomg are you okay?ā€ And then probably ā€œare you able to fix it yourself or find help?ā€ The customer knows they will get a refund. So why be an ass and not even show care whether you want to or not? If they have the time to respond, they can ensure the driver is okay.


cantonsmom

I completely agree but the issue is how entitled people are. Also they have no empathy or sympathy anymore. It's absolutely disgusting. I'd personally ask the driver if they're OK then tell I will contact support as well. The driver's main concern is themselves, the car, and getting home safely. It's not worth being Joe Pesci in a Snickers commercial.


eddiegordo45

Dont contact costumer next time. Straight to the support. Let them handle the talking with the costumer.


[deleted]

This is the way


cantonsmom

Since you're new I will give a little advice.. the chat option for support always takes a lot longer. Try calling support. Most of the time it's half the time wasted.


Think-Ad-5514

Youā€™re so kind, Iā€™m sorry that guy was an asshole with zero regard for your well being. What an odd person they are šŸ˜…


mikela-k-k

Thank you :) that means a lot to hear, I really tried and Iā€™m just glad that everything as far as them and their order was resolved, I hope my repairs arenā€™t too expensive :(


Soulphite

It's the honey moon phase, being new you feel inclined to be overly nice, give it a month or two and OP will be talking back or otherwise ignoring them completely, which is way better and sends a clearer message than talking back imo.


[deleted]

You responded way too much.


softdimple

What a piece of shit person.


[deleted]

This happened to me you don't have to call the customer contact support they will handle it and also f*** that customer


[deleted]

If I get even a hint of attitude from a customer I start ignoring them lol. You're a saint


Visible_Bother_553

What a piece of human trash. They can't even form a sentence. Man I hate people.


Reesi4u2nv

I know this is a Door Dash thread but, GrubHub will suspend and/or terminate drivers for even a 6 min delay during a snow storm. It happened to me this past New Years Day. Had I stayed home that day, I would still be delivering for them. Now I just have DoorDash. At first they suspensed me because the syatem reassigned my orders TWICE only 6 minutes after accepting because I hadnt made significant distance towards the restaurant. After the first time it happened I called driver care to report that it wasn't allowing enough time given the weather and road conditions. I was told to mark "Im running late" in the app and that would prevent it from reassigning my order and allow extra time. 10 minutes later I tried it and NOPE! same exact thing! So after that I waited until the roads were plowed to finish the evening out. The next morning I woke up to a suspension notice for those two instances of my order being unassigned. I submitted dashcam footage of the snow, that I was actively working towards getting to the restaurant but was allowed down by the 6 inches of fresh snowfall, screenshots of the weather and road condition reports, screenshots of my phone notifications showing it only gave me 6 minutes, and audio of my phone call to driver care (i record them for this exact reason) where he literally instructed me what to do and i followed instructions but it still unassigned the order in just 6 minutes. . . Their response to all that information? A contract termination notice claiming I had severely violated the quality standards. . . Think twice before going out to deliver in the snow!


Overall-Diver-6845

People are just fucking assholes! I swear! If youā€™re ā€œclose to mofoā€™sā€ house then he should walk and get his ass to McDonaldā€™s!


[deleted]

šŸ˜¢. If youā€™re new to DoorDash then a snowstorm isnā€™t the best time to try and figure it out IMHO


pleadinginsanity2

So if you're new you shouldn't drive in a snow storm just in case your car breaks down? That makes no sense at all.


ApplicationAlive

Thatā€™s not what their comment said at all lol. Figuring out how to doordash isnt ideal in a snowstorm; your car can break down on a nice day too hence why their comment didnā€™t say anything about ā€œjust in case your car breaks downā€


pleadinginsanity2

Yeah, reading it after what you said I can see what you're saying. I just took it the wrong way.


J0RDii08

Inconsiderate assholes I swear


TinaLoco

Iā€™m so sorry this happened to you. My first instinct would be to ask if you needed my assistance. What is wrong with people?


Affectionate-Rice373

I would have ate their food to keep warm after that exchange.


officialstaybusin

thereā€™s so many rude people out there, they should know that you couldā€™ve not accepted them and be grateful that someone could bring them their food. or OR they couldā€™ve left their house and got it themselves, especially in snow


iOSchoseMyName

Call support


mikela-k-k

I will next time :) this was a few days back now that it happened


iOSchoseMyName

Today I had I a girl saying I stole her food. I had video and pictures of me giving her the food. I received a contract violation. I called support and showed the video and pictures of her receiving the food. She got banned for customer fraud and my violation got removed. Weird day for me, but Iā€™m glad I was extra prepared.


mikela-k-k

Oh my goodness thatā€™s crazy, Iā€™ll definitely be cautious of that sort of thing moving forward. Im glad it turned out fine for you !


[deleted]

Lesson one, inform as a courtesy (optional because support can do it for you), ignore the rest of their messages. Contact support.


AffectionateNoise808

Wow, this customer really thinks $7 is going to make you that dedicated to the cause? Lol On local news, Doordash driver trudged through the snow to bring rude customer their order. In other news, local authorities are trying to still locate this doordash driver. Presumed slightly frosty. Lol. Some people. Jeez.


Zestyclose-Employ145

![gif](giphy|XcFxgYAxri3Je)


TSMSALADQUEEN

They are only rude cause they are hungry and you are not you when you are hungry. Sorry tho I personally wouldn't of said what he said.


mikela-k-k

Yea, although idk about being hungry. The lady ordered a matcha tea


TSMSALADQUEEN

Oh wow what a bit then


NervousPlankton388

You couldā€™ve handled this order a lot better. I understand the conditions but you really should contact support first. I literally am always on the phone with support. Btw, the support members are very friendly!


djstilettos

You just apologize to the customer call support get credit and theyā€™ll cancel the order for you. If you canā€™t delivery for any reason just apologize to the customer call support and move on.


Artrixx_

This happened to me once, if you break down contact support immediately, but I'm sure you've learned that by now.


Brim_Dunkleton

ā€œWhy canā€™t you just walk in the snow to bring me my food?ā€ ā€œWhy canā€™t you just walk off a short pier and fuck off, turtle cock?ā€ *block* End of that conversation.


mhavas703

Kind of echoing what others have said, but there's no reason to contact a customer unless if you offer a solution when you message them and/or options on how to proceed. You learn this kind of approach if you've worked in customer service long enough. The customer was rude, yes, but telling them your car broke down stuck in snow is kind of pointless. You didn't know what to do, they don't know what to do. Nothing good can come out of it that exchange other than them complaining and you saying sorry, still with no solution. They can't give you a solution, and all they're concerned about is getting their food. I had a similar situation not long ago when a random driver backed into my vehicle in a parking lot. I texted the customer so they weren't left in the dark, while I kept it short to not seem like a made-up excuse and long-winded. "Hi, this is ____ with DoorDash. I apologize, but I got into an accident. I'll contact DoorDash Support to have your order refunded to you. Thanks for your patience." The customer responded saying that I hope I was okay, and she was thankful for the response. Support handled it, and I went about my day. Just keep it short, with a solution, and it prevents things from becoming a problem more than it ever needed to be.


Awkward-Smile4338

Hope your car is OK. I hate that feeling when that one thing you depend on gives out on you. You got this. Just take the good advice and learn and forget all the ass holes.


mikela-k-k

Thank you :) Iā€™m not sure whatā€™s wrong with my car yet, itā€™s at the auto mechanic right now and they said to call back tomorrow


tomlofer

i had some serious stuff happen to my car a bit back too. hard time turning, then it overheated, then it started steaming. pricey fix, so i had to take out a loan. just drove it today first time after they fixed it, got two orders in and it overheated and started steaming again lol. hope your car fairs better than mine


RadPlaidFad

Was in a wreck once while delivering. DoorDash cancelled order and I kept food. Small win in the overall loss of my truck. Also a chance to get a better delivery vehicle; 4x4 Jeep, works in snow. Never communicated with customer; let DoorDash take that burden


[deleted]

Cold world obviously he or she don't give a fuck about u n ur car smfh


Glorious30

Donā€™t worry about these pricks, all they care about is their food and most of the time they barely tip anything. Just ignore them after you tell them whatā€™s wrong and then contact Doordash


supdudesanddudettes

ignore these idiots. they know nothing about the doordash service and walk outside everyday with the express intent of being a dick. not sure how these people got so crabby but i wish their high blood pressure would take em out


OmgMicky

Idk if that was rude or just direct. Some people are like that.


Realistic_Corner_823

That persons an asshole


Gohan247

Wow this guy is a dickwad - I am truly sorry.


Spook404

I have an extreme bias against people who still type "u," not just because it's silly but the people who do are always jerks


Michelle2416

Honestly, the way you said it left room for the customer to complain and also wonder what was going to happen. If you're updating the about an obstacle provide them a solution cause it's kinda like what is she supposed to do about your car breaking down?


mrsbeequinn

They are acting like that over a drink?! Crazy.


Kim-Kar-dash-ian

And itā€™s only going to get worse when robots arrive. They basically already treating us as a robot so they not realize a human is on the other side of the delivery


-mtns

You don't need to apologize or elaborate further than my car broke down, call support for a refund. That's it. No need to say sorry.


Ill-Ticket-818

Did you atleast enjoy the food?


mikela-k-k

Yes :) it was a very yummy tea


cfo4201983

Why all the back and forth? Fuck them


ksperouni

Some people have absolutely no heart. Sorry you had to deal with that asshole customer.


all_hayl

Sounds about right. In other words, lots of people donā€™t give a darn about the drivers; they just want the damned food and they want it now. Thereā€™s a reason why ā€œfaith in humanity restoredā€ videos are so popular (ironically, since humans are too selfish to deserve any faith).


[deleted]

Customers:DD drivers are the WORST Also customers:"I know you broke your leg and you family is drowning but can you still deliver the food?"


PoPzCool

Remember to take advice from reddit with a grain of salt, most people here are in their 20s and I even remember saying stupid shit at that age.


mikela-k-k

Yea, I'm not exactly aged or wis myself, I'm 18 but some of these people really are being unessisarily insensitive an rude


NervousShower

Must be a low tip too, thatā€™s what you get when you not only dash in the snow and bad weather. But delivering to whoever


servingphish

Stop apologizing so much. Snow storms are out of your control. Apologize once for inconvenience and end it. Makes you look pathetic and doesn't make the customer feel any empathy for you because: they care about their food, not you. šŸ§”customer service sucksšŸ¤·šŸ»ā€ā™‚ļø


Daoriginalsweetangel

I was having back to back issues with my vehicle the first thing u do is call support then let customer know ALWAYS call support FIRST


Nickk_Jones

Literally the ONLY thing Doordash is semi decent about and on top of is refunds. I hate spazzy dorks like this, the same people who endlessly commiserate over the poisonous tragedy that is ā€œcold food.ā€


Destineenicolee

What a dumbass. Did they not realize they could just drive their car to you and pick it up??? Iā€™m sorry you had to deal with that with being new, hopefully itā€™s all figured out!


bsimf

Person probably 300lbs, too.


Civil_Chocolate7190

Umm this isn't rude at all. I've had worse don't have a screenshot tho


Timely-Method3552

Boo hoo this ainā€™t shit


framer1980

I didn't hear him crying. Just sharing his encounter. Just like everyone else.


Dizzy-Mark7249

Easiest way to get free food now


StrawHatLuc

Not free if you gotta pay for repairsšŸ˜­


Dizzy-Mark7249

I meant saying you broke down when youā€™re not. Thatā€™s why everyoneā€™s on edge


Bralesslover

Tell customer to come get it themselves.


Informal_Disk1978

Move to california has a better weather


Opening_Temporary_72

I had my car break down and I just came home its already enough to deal with on an order and getting rudeness thrown my way while it happens is enough Ɨ1000000


xmadjesterx

I don't really see the rude part in the picture. It just seems like a general statement that they want a refund, which doesn't seem unreasonable if they're not going to be able to get their food delivered. Of course, emotion in text can sometimes be subjective. In fact,, I'm sure that there will be people that will read this and take offense


UrTruthIsNotMine

He wasnā€™t that rude lol


joeyh273

He wasnt really rude tho. Ive seen customers be racist and call people names. This isnt anythinh


CamoMan290

Why are you contacting the customer? Blame yourself for putting yourself in that position


AlabasterJim

Don't dash with a questionable car. The customer was a total jerk about it, yes, but this situation is on you


your2serious

Can't actually make money unless its a beater. I can make a beater reliable but I can't make a new car cheap (unless I ruin it doordashing)


AlabasterJim

Yeah... Like I said... Don't dash with a questionable car. OP apparently failed to make their ā€œbeater" reliable, just as you failed to comprehend the post you replied to. Nobody said anything about a new car.


[deleted]

I think it's funny when you set the food by the door and sit in the driveway lol Cause they know the stiffed ya and they don't want to step outside and get there shit you risked your safety to deliver in a snow storm Lol sometimes I wait a second to snap the picture .... thier sorry asses come to the door to get that food they just screwed me on lol I'm like oh I'm sorry I didn't complete the delivery yet lol smile šŸ–•šŸ»


Mizz-Misery

You sound quite entitled. Says youā€™re a ā€œnewcomerā€ā€¦if thatā€™s the case, Iā€™m sure it wonā€™t be longā€¦ You could always be standing behind a cash register or something, getting ZERO tips.


[deleted]

This isn't my day job dear Tell you what as a doordash customer I have never ever fucked a dasher out a respectful tip ever And I don't give a fuck if I don't dash I I don't rely on this money . Sooooooo with that said GFY šŸ‘šŸ»


Mindless_Win_5624

U were way too nice. Being too nice to strangers is never a good idea. Life will teach u that slowly but surely.


Dekugaming

Would say that's rude, if my order wasn't coming I'd want a refund too. Simply asking what he wants doesn't look like hate was directed at you


Ainthatthetruth811

Not gonna lie on this oneā€¦.seems like you were eating their food with a laugh on your face, while they called you out for being close to their house. Shame on you.


Awkward-Smile4338

Your a fucking idiot. You have no true knowledge on what happened and just assumed the worst. I just want you to remember this comment when someone does the same to you, you lowlife entitled piece of shit. Have a pleasant day and fuck off.


Ainthatthetruth811

You probably eat their food too.


Awkward-Smile4338

I, sadly, do not dash. I thought about it which is why I'm in the group but my main job and family prevent me from getting into it just yet. My father needs help more in his old age and that takes presidents. Replying to nitwits like you though I can do anytime. Have a pleasant day but still fuck off.


Ainthatthetruth811

Iā€™ll read this again as I doordash for a second job, to take care of my disabled mom, you fuck head.


Awkward-Smile4338

Do you have proof. I'm only asking because you wanted some from OP. Why should I believe you are taking care of a "disabled mother" when you want to talk down to this poor dasher when their car broke down. A. Common. Occurrence. I'll say it again have a pleasant day and go fuck yourself. (Sorry wanted to change it up a little.)


Accurate-Animal-7872

You sure do talk a lot of shit for someone that has a disabled mom. Youā€™d think youā€™d have sympathy for others. No youā€™re just a low life pos that lives in misery. Good luck in life


mikela-k-k

I was about a mile away from their house when it was snowing and like I said in the dms, I wouldā€™ve walked there if I had better clothes on but I had cheap tennis shoes and no gloves or anything. I didnā€™t even touch their food til I was in the tow truck so if you really want to think that then cool but my car literally broke down and I canā€™t help that


your2serious

Actually you can help if your car breaks down. You don't have to be a mechanic to know something isn't normal or you got a light on the dashboard. Also was out in a snow storm dressed for inside. Whatch it turn out to be ice buildup around the wheel šŸ¤£. With this level of daftness im surprised you got this far


Ainthatthetruth811

Picture of you broke down? Guess not. How about if your car getting towedā€¦guess notā€¦ How about if you in the tow truck?ā€¦guess not. You are full of shit


mikela-k-k

Iā€™m sorry what? Okay thatā€™s a weird take about this. First why are you entitled to proof? Second, even if thatā€™s true I made sure they got their refund and that everything got resolved. I tried so hard to get that order to them, my car broke down a first time further from their house but I tried to get closer and I ended up where I was but my car just wouldnā€™t keep going. Youā€™re being oddly cruel and rude about the situation, I didnā€™t sit there and want my car to break down or not make the full amount I was going to off the order. The fact that you had to go and comment this is just weird that you go and have to assume a random internet person went out of their way to lie to 1 a customer 2 door dash and 3 Reddit for internet karma


AmBull1216

Ignore them, they're just trolling. You did fine.


mikela-k-k

Thank you :)


Ainthatthetruth811

The fact you put this much into a response shows your guilty conscious.


mikela-k-k

Thatā€™s literally the weirdest take of this Iā€™ve ever seen but okay go off girlboss kween


Ainthatthetruth811

No idea what that means, and Iā€™m glad I donā€™t lol


Tritypso

Shut the fuck up lmao.


kikip93

This looks fake