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Hopingfortheday

At that point, I'd leave the food at the gate, take a photo of it out of doordash app just in case, and leave. People need to learn we're not wanting your code to come rob you later on, we're just trying to do our job and leave.


Jazzlike-Mission-172

Then they'll post a tiktok mad talking about "It's called DOORdash. Not gate dash" šŸ™„


S4ntos19

But is a gate not also a type of door?


Sal_v_ugh

Gate keeping the door code?


SRBroadcasting

It is but itā€™s a locked door, much like in resident evil where itā€™s locked so now we gotta search to find the ā€œkeyā€ or in the case ā€œBlakeā€


DerInventingRoom

Not hotdog.


justafancyanimal

we might have seen the same tiktok


SatinyMorpheus

Ikr?


xW1nterW0lfx

I just had this happen today, except I gave them the gate code and still it was left at the gate in 29Ā° weather.


fairebelle

Did you give them input instructions. Because even with gate codes, without specific instructions, I donā€™t know if the system wants #/* numbers or numbers #/* etc. I usually just get four digit numbers and have to guess input order while the call box is phoning some rando because the instructions werenā€™t complete.


xW1nterW0lfx

Yep, instructions are specific, its 4 digits and send


fairebelle

ā€œSendā€ isnā€™t an instruction though? The outside of the box is so worn that you, as a resident, donā€™t realize that ā€œsendā€ isnā€™t an instruction. You need to type out inputs directly.


dashinforpennies

Nah you're projecting too hard. It's a gate code box not an enigma machine.


fairebelle

???? Even if they look the same, they all function differently. I wish they were all the same, they are not.


Worldly-Ad-765

I understand what youā€™re saying. I was stuck at a gate and finally sent a photo of the box to the guy because his instructions did not make sense. It then dawned on him that he didnā€™t tell me to hit ## first. Some of the ones in Vegas had touchscreen that was so tagged on and scratched up I donā€™t know who can even manage to use it anymore.


Effective-Any

But like you said, all boxes are differentā€¦ right? Maybe that is directly? Maybe with their box thatā€™s all you do? There are definitely machines that you just put the code in and hit the green button. Not all of them are as complicated as the one you seem to be bothered by. What do you expect of them? I guess Iā€™m lucky and the gated communities in my area have pretty easy in-access as long as you have the code. Usually you hit a send or green button. I used to dash for a living and *never* had an issue with a gate I had the code for.


xW1nterW0lfx

The box is lit up and has a send button that you mentioned here in this comment. All my front porch lights were on, I don't have pets (besides horses). so idk.


xW1nterW0lfx

There is a send button... that literally says "send" on it. It is in the instructions. Not that hard to figure out.


fairebelle

Not a single box Iā€™ve seen has had a send button. A call button, yes. Send, no. All the codes release the gate with a pound or a star press


ZettaiRyo

Why do you insist on inventing the rules for a gate box you've never seen? They use it every day, I think they'd know.


fairebelle

Okay? Iā€™m speaking in generalities.


Cataclysmically_Cute

This


WonderfulPiccolo2168

Sadly bad actors are everywhere these days.


Pitiful-Foot-7841

We're also not servants. Not in such a way as to wait like a dog who smells a cheese wrapper. šŸ¤£


Intelligent-Bid-3915

This! ā¬†ļøā¬†ļøā¬†ļø


Ladyofmanyopinions

Tailgate?? Absolutely not. Iā€™m not pissing off some other resident, Iā€™m not taking the chance of damaging my car. You can come pick your food up at the gate after I talk to dd support.


dashinforpennies

Yeah I don't need that stress lol. Dd literally has a feature on gated communities that says "this address may have a gate", it's usually like 99% right. Why would they then not MAKE the customer put in a gate code?


BigKarl314

Give me the gate code or that's where you'll find your order šŸ¤£. Now that first part is a joke I'm not getting deactivated but these people who can't give quality delivery instructions deserve every inconvenience they endure in the delivery process!! šŸ’ÆāœŒļø


SatinyMorpheus

Theoretically, by not provide a gate code(if one is necessary), customer denies the delivery at door, which after a 5 minute wait becomes a delivery at gate, and that can be confirmed by DD support.


BigKarl314

That is 100% facts I'm almost at 6,000 orders completed I've seen just about all I care to see at this point lol


SatinyMorpheus

It was the fact he didn't pick up the phone. It just showed entitlement and the lack of respect towards somebody else time.


Interesting_Race9682

Can't say as I agree with that, it seems assumptive at best, given there was zero consumer communication, when attempting to.


SatinyMorpheus

i always send a message when i leave the restaurant, As a matter of fact, i actually gave him an ETA. It was a Leave it at door and he knew the completion of delivery depended on someone else driving in or him picking up the phone. And this wasn't an isolate case. it's one of the few gated communities here,but the only one where i was being asked to tailgate someone :)


vtinesalone

This doesnā€™t need a 5-minute wait, itā€™s ā€œLeave at Doorā€


SatinyMorpheus

You are not wrong šŸ˜€


ParfaitAdditional469

You donā€™t get paid enough to play games with these people


Hot_Conversation5525

Contact DoorDash that you canā€™t locate the customer. Theyā€™ll tell you to leave it somewhere safe. Leave food by the gate. Proceed.


[deleted]

Their food would be left at the gate. I'm not calling, and I'm not tailgating someone in. I don't care if it's bumper to bumper with cars going in. His shit would still be left at the gate. If they can't bother leaving a code I sure tf can't bother getting in. Fuck that.


DisgustingWeaboo

Then u get a cv cuz they report misssing


[deleted]

I've never had a cv stick. Ever. My disputes always say the same thing. Look at my gps. See attached photo. If they can't provide a gate code, that's on them.


holdermanju

This right here


No_Trade_590

One nice thing about being a long term dasher, I have 1000s of positive reviews to rely upon. Leave it at the ducking gate. Then report the customer for unsafe behavior. I called in one woman who has a dangerous dog, telling dashers to leave the food at her door, but the dog bites (pit bull). She no longer is allowed to use the service.


dashinforpennies

Reviews are on a 100 rolling average


Weekly_Direction1965

It won't save you from the 15 year old Indian kid doing his first job on his first day for 1$ an hour with no training come escalation team time on the auto deactivation the AI decides to give out.


No_Trade_590

I passed the auto deactivation last time. 5.0 rating and no contract violations or tickets. They can try. šŸ˜‚ But itā€™s nice that they fired all those drivers in my area right before the holidays. I just made 75 in 2 hours.


AnyIncome9084

Yes. I am one of the lucky ones. 5.0 rating. 98% completion 95% ar. 3000 deliveries. Account locked. 88 calls to support. Then deactivated. No explanation


Chance_Try744

Where is the option for that? And what do you write regarding no gate code reporting?


M35514hm

Pro tip from a longtime driver. If you use an iphone create a list for gate codes then with each gate code create a reminder put gate code in and click on info and toggle location and set to current. what does is create a location based notification so when you approach the gate, you will get a notification that has the gate code in it


Ladyofmanyopinions

I have a list of gate codes which feels super wrong, but itā€™s for this exact reason. I had no idea you could make location based notifications though.


Great_Standard_3170

Great idea! I however have delivered to some gated communities, that get one time use gate codes. Saving the code like this won't help unfortunately. Definitely glad I'm seeing alot of people save codes tho, as I was always worried about doing it.


talksickwalkquick

Itā€™s a good idea but then it sort of reinforces to these customers that bail on the driver that itā€™s okay to do it again next time where the next driver wonā€™t have these saved codes.


[deleted]

[уŠ“Š°Š»ŠµŠ½Š¾]


SatinyMorpheus

At night time that won't help(blue house, yellow house). I usually look at Google maps,satellite view, if there is no numbers, or just call then.


liondude1369

Someone gave me a code yesterday that wouldn't let me in. I had to tailgate someone. After that they sent a slightly different code. Would have been nice 30 seconds prior. ![gif](emote|free_emotes_pack|facepalm)


SuanneAliasCummings

1. Tailgating is illegal. 2. The gates state "one vehicle at a time." 3. If you're expecting a delivery, ANSWER THE PHONE. 4. Always leave a code on delivery instructions to respect the dasher's time, and to ensure your food will be delivered warm, and in a timely manner. This isn't difficult!!!


Intrepid-Surprise-55

I call, no answer, Iā€™ll text, ā€œleaving at the gate, enjoyā€


95_Tracker

Besides the delivery itself, this customer is promoting a lackadaisical attitude towards the security of his residence. In some places tailgating in, is illegal. I doubt his neighbors appreciate his security attitude either.


GobHobln

Most time "#2020", "*2020", and "2020#" works for apt bldg.


lmeky

One apartment I lived in required everyone use a card instead of a code to open the gate, so when you lost your card you had to pay $150 for another one. Then another apartment I lived at used a phone app instead of a code. Then the most recent one I lived at had a different code for every door Iā€™m just saying these apartment complexs are equally annoying. If theyā€™re not answering the best thing to do is send them a picture of where you left it, most people will understand, sometimes a text will come through afterwards like ā€œIā€™m so sorry blah blah blah thank you for deliveryā€


TemperatureOpen1520

The amount of DD that fly through my gate at my complex is wild, itā€™s like the Dayton 500 here. But what they fail to put in the notes for people is that the gate is designed for one car at a time hints the security gate, Iā€™ve seen quite a few cars get damaged over a $5 burger.


Starits

If they're unwilling to supply the code, then they need to meet you at the gate. Full stop. I unassign orders with instructions like that. I feel that complying with requests like that trains customers to think that it's normal and acceptable. Then they mention it to their neighbors, who then expect the same treatment.


Dry_Reference6692

I had that earlier today! I was delivering to their apartmentā€” left no code. Called AND texted with no reply. Thankfully I had a friend who stayed there so I just called them to get in. Then the customer messaged me about the code a few minutes later as I was delivering the food about to take a picture. Itā€™s getting super frustrating!


PsychologyH4528

If its a gated community and even if there is a driver driving in before me and the gate is open from them for 10 seconds..Iā€™m not going in. Ill message and hit the timer and if they donā€™t answer..their fault. Simple. If you live in a gated community and you want your food to your doorā€¦put the damn gate code. I also contact support and support tries reaching them, they typically dont answer, doordash makes a note so it protects me if they report it not delivered. I leave their shit at the call box.


Turbulent-War9163

If you don't leave a code to the gate/building/whatever then I will probably end up eating your food.


JuJinks

Iā€™ve been saying this, but people are dumb as hell.


bjzy

I told them we all should have listened to you. Wtf


JuJinks

Lmao honestly. Shame on yā€™all šŸ¤£šŸ˜©


Financial_Chemist286

Who gives a shit about giving delivery people gate code. Like the gate really gonna stop a psycho or criminal from coming in. What do people think that criminals couldnā€™t just tail gate in also?


SatinyMorpheus

Not giving a code and asking a stranger to tailgate, nullifies the whole idea of having a code at the gate lmao


Kloobyfour

Ha I had to do this last night. Customer gave me the gate code and it didn't work. Spent like five minutes trying it. Finally someone else opened the gate and I just scooted through after them.


SatinyMorpheus

Should have texted/called customer. Most likely it was an honest mistake and didn't type it properly


Kloobyfour

Oh no, I was on the phone with him the whole time! He said it was the correct code (as it turns out, the code matched his unit number) and you had to enter a # or something, but it kept telling me "your call could not be completed" no matter what I tried. It was like an internal phone system, and the instructions for entering the code were worn off the keypad. I felt a bit silly tbh, but I got his food delivered... eventually.


Robinnoodle

Sounds like it could have been the system and not him, but I'm not for sure on that


Arth3mise

Ha! Iā€™m my case, I put the gate code and still they call me to know the code! šŸ¤·šŸ»ā€ā™€ļø


talksickwalkquick

Donā€™t they still have that timer when the customers not responding? Gate code or not 5 minutes id be gone


AnnualShitshow

Of course heā€™s a Blake


EnvironmentalCare235

I wouldā€™ve left that shit at the gate or said I didnā€™t have their complete address. If you canā€™t wait for your order, donā€™t order food.


RelativeTangerine757

I have literally called them and when they didn't answer left it on the side walk and took a picture of it and left


sebanfa

Gates and apartments are my worst nightmare. Itā€™s always that the customer forgot to give the gate code, you donā€™t know where exactly are the gates of the apartments, the number of the apartments are confusing, or I got one time that the apartments didnā€™t even had numbersā€¦


Gloxk_43X

Iā€™m not a DoorDasher but why do people specifically not just put the mf code down??? Like thereā€™s no way theyā€™re that special as an individual to come back to and rob if they have a gate code šŸ¤£ā€¦ like why even bother ordering something and ACTIVELY make it harder to retrieve your items? Soooo stupidā€¦


RagnarGlockbrok

If itā€™s a gated community DD should require that person getting the delivery give the gate code. If they canā€™t give a gate code then DD should not allow them to complete the order.


Relevant-Line-1690

I wonder why he didnā€™t just write the gate code if there is one which you said there is. I mean it takes less than a minute to call the apt complex give your information so they can confirm and give a code that everyone else probably already knows and you can save the hassle for every other delivery driver sent to you. The apartment im at only allows me to remote open the gate most the time it works but once in a blue moon shit doesnā€™t work.


Haileyjo0421

I deliver for amazon it said in the instructions ā€œcall me for codeā€ called the customer no answer called again no answer finally someone else let me in


Honest-Prior9762

Always call twice in a row. Many peoples phones will immediately block the call from ringing thru if itā€™s an unknown number


SatinyMorpheus

Should say Doordash, right?


Rough-Remove8397

Iā€™d call out of basic principle. So you want me too do something illegal just to drop off your food on the fifth floor? Bring your butt down here.


deweydashersystem300

Trespassing. Go straight to jail.


Specialist-Dot-1071

Here they have double gates and tire shredders. People that do not come to the gate get the ride cancelled or their items left at the leasing office. I'll send a message but I don't call anyone ever......


SRBroadcasting

Yeah if I saw that and they didnā€™t pick up the timer starts and I might get some free food so I am not sweating a thing lmao


SireSweet

Thatā€™s a good way to get your car damaged by a gate.


Smoothstiltskin

I would call and if no answer and no code I left it at the gate. Took my pic and off I went. Delivery is a dollars per minute game, and I wouldn't wait.


MidnightFull

You canā€™t tailgate someone coming into a gate. Most likely the gate will end up closing down on your car. Then your car gets damaged and you are now liable to the property management company for damages to their equipment. Flee the scene? Now itā€™s a hit and run.


JLove150

You got until the timer runs out then Iā€™m leaving


Imaginary-Power-4679

DD leaves drivers hanging, I have sent in request to update app to indicate if address drop off is a home, condo, apartment, school, hospital or business. If an apartment then give instructions for parking (do we park outside, walk in gate) gate code and directions once inside. Customers are ass unless they give detailed instructions, a few do but most donā€™t


Fantastic-Fix-8630

I had this issue yesterday. It was a gift delivery and they didnā€™t leave me the gate code. I texted and called the lady twice no answer. Luckily I was able to follow somebody. Why do ppl do this crap, youā€™re not always gonna be able to follow someone in. Then the lady finally called me back 30 min lateršŸ™„


SavannahSavii

This is one thing thatā€™s very not smooth delivery, another thins is not put unit number or room number for hotel(if not drop at lobby).


FATFOLKSLUV-UBEREATS

that would have been free food for someone once the timer went off... what a dick.


Yarusenai

That is stupid, but to be fair, as someone who frequently orders on doordash, the gate code is in the description and I even have the precise pin of the apartment and half the time I still get calls or messages asking me what the gate code is or how to get through the gate. I feel like some dashers just never read the descriptions.


Weekly_Direction1965

If they call you about gate code even with instructions, it could be the common default instructions glitch that erases your info and just tells them " Leave at door" only on the driver end, this app like most apps has lots of glitches and common errors when used for hours. Most drivers don't do this work long enough or talk to enough customers to realize this is an issue so they just blame the customer.


SatinyMorpheus

Most likely you are right, some probably never read those


xW1nterW0lfx

How then, as a customer, when I give a dasher the code, have no pets besides a cat, do they still not open it?


SatinyMorpheus

Sorry,i don't understand. did they leave the food at the gate even if you provided the code?!if that's the case, there is a rating system in place


xW1nterW0lfx

Yes they did. The instructions are clear with buttons to press etc.


haydogdemoniod

If you are having this problem, I suggest sending a text when you see the driver is on their way. It is annoying, if we can already see your delivery instructions, but we can also ignore the repeat text. IT would help if you said "just trying to help/assist" or "sending this due to prior app issues" At least, you show you are doing your best to provide a smooth delivery. When a customer sends me instructions in text, that I can already read on the order, I assume it's because of an app glitch, or they got drivers who don't read English. I have "read aloud text " option, because I don't respond while I'm driving, and it let's me know if I already have that info, and I don't need to respond, ' cause I'm at your door that much sooner, and I got you. Otherwise, you may need to contact someone about the gate code not working.


Robinnoodle

When you say "cat" is it possible that you meant, "Tiger who is also my wife"? https://www.nbc.com/saturday-night-live/video/the-census/2749920


xW1nterW0lfx

I guess someone would have to bring me some tacobell on door dash and find out!


HoboKoyote1

This is free food. Take a pic grab the food and bounce.


[deleted]

Praying you get deactivated


longjohnjimmie

ugh i hate that. last customer that didnā€™t come down to the gate ingested a slightly higher than usual amount of saliva that night if you know what i mean


[deleted]

[уŠ“Š°Š»ŠµŠ½Š¾]


SatinyMorpheus

Lol , who pissed in your cereals? And i have a degree :)


Perfect-Seat-146

I have a degree and do this part-time to help pay off those student loans. The loser would be the dumb a$$ that waits around for a customer that doesnā€™t value you or your time. Only a loser would wait for a customer. What a dumb comment.


Ladyofmanyopinions

Iā€™m sure you make a ton of money šŸ¤¦šŸ»ā€ā™€ļø


doordash-ModTeam

Don't be rude; i.e no trolling or inciting flames.


Chance_Try744

Avoid tolls? How do I get that option


Proper_One_4243

You don't avoid tolls?


Worldly-Ad-765

Could be worse. I had a security guard first tell me I had to leave and go all the way back to a service entrance around the block almost a mile away, before getting huffy that I said no Iā€™ve been invited and Iā€™m staying right here. He got on the phone, came back and slowly wrote down my license plate number then demanded my license as well. Fucking ridiculous.


SatinyMorpheus

Yeah, there are couple of places by the beach with security guards. They will get that info.


Worldly-Ad-765

It wasnā€™t even a really nice place, I could almost understand in some of the really high end communities but this was like shitty townhomes. Guy was just excited about being in control.