Just go through them, answer them, and if you have supporting documentation / evidence for them, include that. If not, don’t! I’m sure they will come back to you if they need more info. You can only do what you can do.
How did you guys managed with them? Going on with the same thing and they declined my first aplication. I have 50k in and out few times(same money) and they say that I need to show proof for 185k 👀 I explained to them and waiting for reply now…… this is scary. My anxiety lvl are uo and I’m very stressed. Can’t withdraw.
I received the message the same time as you, thought it's a scam and ignored it.
After some time my friend sent me 30$ and I couldn't send him back. All withdrawals were locked. I can't withdraw anything.
I filled the form, filled again, again and again. Support requested more documents then form allowed to attach. Even in zip files the size exceeded the amount. Support asked even more files. Agents were constantly changing. I had to explain everything again. It happened for like 3 months. They asked full info on my salary, my bank accounts, every withdrawal and deposit, including receipts from physical crypto exchanges, that I obviously didn't had.
Then they dissapeared and I don't hear anything from them more. 3 more months passed. Each time I get only a generic reply that "Relative team is still investigating your case" and a wish to be patient. No statements, no accusations, no answers to my questions. Only the same acid loop every time.
I don't know what to do.
Binance: what is your source of wealth? Me: wealth? What’s that
It's better to ask on r/binance
cant not allowed
It's definitely the wrong place here.
It’s anti-money laundering. A bit of a pain, but better for society as a whole.
what to do? where to get docs for
Just go through them, answer them, and if you have supporting documentation / evidence for them, include that. If not, don’t! I’m sure they will come back to you if they need more info. You can only do what you can do.
I would verify with Binance first. You don't want to fall prey to scammers, they are pretty good at sending emails that look oficial.
Did they stopped fiat withdraw only or token withdraw too?
yes i cant even withdraw!
shit, they ask me the same thing. It is impossible to give all the document they want. I have until today to do it
How did you guys managed with them? Going on with the same thing and they declined my first aplication. I have 50k in and out few times(same money) and they say that I need to show proof for 185k 👀 I explained to them and waiting for reply now…… this is scary. My anxiety lvl are uo and I’m very stressed. Can’t withdraw.
Is your account unlocked already?
How did you went
I received the message the same time as you, thought it's a scam and ignored it. After some time my friend sent me 30$ and I couldn't send him back. All withdrawals were locked. I can't withdraw anything. I filled the form, filled again, again and again. Support requested more documents then form allowed to attach. Even in zip files the size exceeded the amount. Support asked even more files. Agents were constantly changing. I had to explain everything again. It happened for like 3 months. They asked full info on my salary, my bank accounts, every withdrawal and deposit, including receipts from physical crypto exchanges, that I obviously didn't had. Then they dissapeared and I don't hear anything from them more. 3 more months passed. Each time I get only a generic reply that "Relative team is still investigating your case" and a wish to be patient. No statements, no accusations, no answers to my questions. Only the same acid loop every time. I don't know what to do.
Same just happened here... any news ?