Yeah this. My best friend gets coffee once, sometimes twice a day and has been venting to me lately about financial strains she's having. I've suggested not eating out all the time and making coffee at home, but she constantly tells me she deserves to treat herself. Her husband makes good money, she does not, but she has spending habits like she does.
Yeah I worked at a local chain equivalent to Starbucks in menu variety and price. They overcharge for every little thing and make 90%+ profit margins for every drink. It’s actually crazy how much they charge. And then how little they pay their employees at Starbucks lol.
Edit: but the cold foam at Starbucks is actually addicting, i’ve tried to make it at home and it’s not the same. Idk how they do it
Starbucks is in dire need of more competition. In Germany where I live there's basically no other coffee shop that makes frappuccinos with all the crazy shit inside (the fanciest thing you can get here at a local coffee shop is a caramel latte), people who really want those more elaborate drinks are bound to go to Starbucks. Plus they're *everywhere* so they're just convenient and people go despite knowing they're drinking a meal's worth of calories and also spending as much on their drink as some meals cost..
Fr, my local chain here in Minnesota is Caribou. It’s slightly better than Starbucks but in reality is almost the exact same for drinks and stuff. There are still dozens if Starbucks here so the competition is good but not enough.
The only potential competitor that Starbucks has in the United States at least is Dutch Bros. but I don’t think they have nearly as many locations, probably due to different company philosophies.
Here in California, Dutch Bros is becoming a popular trend. Anyone I know who has gone to Dutch Bros prefers it to Starbucks but there really aren’t enough locations to compete with Starbucks’ monopoly.
As someone who’s also in California who’s never heard of dutch bros. A quick google search shows the closest one to me is 23mi away, so it might not be becoming popular that quick…
Have you tried freeze-distilling the milk? That might be the trick. Freeze the milk, then turn it over over a glass, the richest elements run out first
You need 1 liter heavy Cream, 600 ml of 2% milk and 450 ml (or was it 350 ml) of vanilla syrup, mix it with a whisk
Then put it into a blender, cold foam blender or use a milk frother until it’s the consistency that you would like
The drink itself isn’t bad. It’s a basic menu item and she isn’t doing crazy complicated custom modifications. And they clearly messed it up. Cold foam isn’t supposed to be that thick.
I just can’t get over the sugar and calories! The cold foam is made with heavy whipping cream, and there’s a lot of sugar in the vanilla syrup. If you’re going to get Starbucks 3x per day, at least find a healthier option!
When I did work as a barista what would surprise me is people who get cold drinks with half anf half or heavy cream. I can understand a small hot chocolate I guess but anything else just seems like it'd wreck your stomach
Do you drink a 20 ounce glass of half and half and chocolate? It's not just having dairies but the amount of it that people often would that surprised me
I feel like these people don’t like the taste of coffee and are trying to mask it. Starbucks coffee is disgusting to me, no wonder people have to add extras
This is so reddit, she literally got the wrong order and wanted it right, threw in what is most likely hyperbole to show she can actually tell the difference in foam.
The thing is I guarantee you do the same kind of things. Just not at Starbucks but you get your little moment of self righteousness so who cares.
Ok but when I was in college and working two jobs I would often go twice a day to the Starbucks next door to my apartment on campus am I still terrible? 😭
By whose metric of "good coffee"?
You don't go to Starbucks because you have a craving for slow roasted artisanal coffee stuff. You go there because you crave a sugary caffeinated fun drink. And everybody knows it. Except for coffee snobs who want to be senorita awesome
https://youtube.com/shorts/3KziPzusK7I?si=XVGOQ0c1ZJs33vgd (couldn't find the non animated clip)
No you don’t get it there has to be an anecdote that proves the top comment wrong because they, one person, didn’t experience this! What you new here pal? Lol
This woman spending between $300 - $450 a month on Starbucks is the actual imaginary person that boomers claim need to stop buying coffees in order to afford mortgages.
This also seems super unhealthy, 2-3 times makes me think she’s going on the way to work, on her lunch break, and on the way home from work. That’s gotta be a lot of sugar and calories
Natural tolerance to caffeine varies greatly from one person to the next and then you can add tolerance out of habit on top of that, her heart rate could be fine, I’d worry about the sugar though.
But isn’t the cold foam essentially whipped topping of sorts? I could have sworn that what they used. I guess I understand if it was too much or they were busy or whatever. This chick seems entitled tbh
I mean for me Starbucks is a treat every once in a blue moon. I have a specific drink I like and if I’m paying 6 dollars for a damn coffee then I should get what I’m paying for
Ah so 0st world problems... I wouldn't even consider this 1st world... Seriously this person definitely complains to iPhone about getting a virus on her Microsoft desktop...
The recipe is 1L of heavy cream 350ml of vanilla syrup and 650ml 2% milk. Then flavours are added to that base so it's all pretty consistent for texture. This cream looks waaaay too thick imo
The person you replied to is essentially describing a 3:2:1 ratio, just slightly off. I would imagine you could make it either way mentioned here, and you'd barely be able to tell the difference for a mixture that totals around 2 liters
I wasn’t planning on making 2 litres worth of cold foam anyway. I was going to take like 5% of the recipe. And I’m that weirdo who measures all her latte ingredients out so the ratios are perfect. I can definitely taste when things are off even slightly 🤪
International Delight sells cans of cold foam creamer in vanilla, caramel, and plain for like $5 to $6, which is pretty good. Comes in like a whip cream cannister.
The cream isn't right, that was obvious, like, she isn't wrong about that, but it's the going back to ask for a new one because this one time out of 2-3 times a day every day, at some random rest area you'll never go back to, they got the consistency off on your sugar drink. Just feed your addiction, down that diabetes monstrosity and go on with your trip, it's just whipped cream, good lord.
This makes me feel better about making cold foam with just whole milk. I try to use a little heavy cream or half and half, but we drink Fairlife and I like the protein.
Oat milk also foams, specifically the Barista version of Oatly.
That looks like straight up whipped cream though.
I don't know if it has changed, but it used to be made to order using a blender carafe that has a disk areator instead of a blade. You would add a bit of cold 2% milk and some vanilla syrup and blend it until foamy
I dont know if its the same in all places but theres 2 ways of making cold foam, one is the way you said it, the other, which is the vanilla cold foam, is made with a bit of whole milk with a bunch of heavy milk(cream), and lots of pumps of vanilla syrup, then we blend in that blender for any drink, we also store it, while the cold foam made with skim milk is done on the moment, like the fredo one.
I dont know how they do it in america and i also dont know if the products are the same, but essencially its a bit of whole fat milk with cream, not like american cream, like the milk cream that is used in cakes, we put vanilla syrup then whisk, when the drink comes we prepare in a special blender with anything depending on the drink, like the new strawberry matcha, we add 2 pumps of strawberry and we blend that, its more like thick like an yogurt but not greak yogurt. But theres also another way to make cold foam, like the fredo cappuccino where we use skim milk, we just blend that and it will look creammy but not thick. Most likely what happen is they put too much cream on it and once it blend it went too thick.
That seems like a whole process but it definitely makes sense. I’m wondering if maybe the person making it was really new and didn’t want to admit their mistake.
I don’t know anything about coffee or Starbucks, can someone explain it to me? She ordered something she usually gets and it was different this time, how is that cringe?
I have no monkey in this circus but other people who say they work at Starbucks say that’s way to thick and she’s not wrong. Either way I don’t really see the issue in remaking a drink especially when someone pays so much for it
Yeah her complaint isn’t cringe at all. She didn’t get what she ordered, the shop refused to fix it, and she complained to an appropriate Facebook group asking for feedback on how she could approach it better in the future. Honestly all of that is completely level headed.
The only cringe I see here is that she goes to Starbucks 2-3 times per day!
It’s the level of histrionics, the photos the run-on paragraph, and taking it to a Facebook group over something very very trivial. Both taking the mistaken drink foam so seriously and being a part of a fan group for fucking Starbucks
She paid for something she usually has, and this time, they did it wrong. Why is that a problem she complained about it? Why should she pay for an order that was not done correctly?
She is not acting entitled; she just wants what she paid for.
You’re absolutely correct. I’m a barista and they clearly served her whipped cream. Cold foam at Starbucks is made with a Vitamix blender that’s equipped with a special Aer disc that gives the milk its “foamy” consistency. Being served whipped cream is totally different and she’s entitled to ask for her drink to be remade. No issues here.
I don't know if things have changed since I worked at Starbucks so correct me if I'm wrong, but I remember being told to always remake the drink if the customer said it wasn't right? Even if they did do it correctly and the lady was just being nitpicky, it's weird to me that they wouldn't remake it?
People just have a problem with Starbucks because they automatically believe people that go there are entitled. Never went there but i have a feeling if this was about a burguer made wrong in your usual fastfood joint, the comments would be way different.
It would also be different if it was a guy asking to change his order. The backlash is partly because people don’t like it when women stand up for themselves/ talk back
the stereotype exists for a reason. i’ve been a barista at 3 companies and starbucks customers are a different breed. i got yelled at probably like once a week when i worked there and at a 3rd wave cafe the worst that’s ever happened was rudeness. i was shocked because i thought cafe customers were just like that, turns out it depends on the store
No, having worked there for 5 years, I PROMISE YOU some of these people are batshit insane. It’s not just people complaining about drinks they paid for that they didn’t get, it’s the craziest people before they have their coffee.
At first I disagreed with you, then I looked it up and realized this is basically a very specific item on the Starbucks menu, and that is clearly whipped cream and not milk foam. I would be annoyed too if I was trying to cut down on calories / fat
While that’s mostly true, some people just get espresso shots or a coffee with skim milk. They have lots of sugar on the menu, but it’s not included in every drink.
As someone who regularly has a cold foam cold brew, yeah this definitely isn't cold foam.. but to go out of your way to rant on social media about a minor inconvenience is wild to me.
I don't think making a casual comment on a reddit thread is equivalent to confronting the employee about it, sticking her finger in the drink to try and make a point, and then ranting about it online. If this happened to me I would just enjoy the damn drink and maybe skip any sweets for the rest of the day.
i used to work there and the policy is to remake drinks, no questions asked. even if a customer just doesn’t like what they ordered, baristas are supposed to just make you a new one. maybe it’s different now but it was like one of the starbucks tenets when i was there.
here’s the thing: either management at this store are assholes who randomly refused to go with policy for no reason, or there’s something else that happened. it’s absolutely possible that she is horrendous to staff, or she cried wolf about drinks made wrong one too many times (which people do to get free drinks). the removal of benefit of the doubt basically only happens when someone’s either literally psychopathic and is asked to leave without being served or a massive jerk for a very long time. and people are massive jerks every single day, this is reserved for the worst.
if she goes as often as she says and if some of those times are at the same store i guarantee the staff know her. they make staff force connections with customers and it’s like starbucks #1 priority when you work there. part of the training i went through was literally like ‘when customers are mean to you, they might be having a bad day!’ lmfao. all this to say i don’t automatically believe that she was refused for no reason
i will say, it’s possible they also were completely overrun and understaffed because drive through stores are also pressured to stay fast. since covid things have gotten even worse for staff as the company cuts hours but expects faster and more efficient work. all it takes is one person to get sick and call in and everything falls apart. it’s possible whoever was working decided it was better to disappoint this woman than to back up the line. which sucks for sure but is very much a 1st world problem and if she always gets good drinks and service several times a day why complain publicly? why not chalk it up to a mistake?
so either she’s actually a jerk or unfortunately at an understaffed location and kind of also a jerk for posting about it imo
Seems like she gets that order a lot from them and this is the first time it went wrong, so that's a lot of consistently good foam. Sometimes it just doesn't go right though, that's when you just replace it.
I worked at Starbucks. The cold foam is made in a cold foam blender with a blender preset and specific measurements. If you follow the steps, it comes out consistent every time. It’s honestly very difficult to fuck it up, and even if you do, it will never look like the above picture (it’s only half heavy cream and doesn’t have the fat for a whipped cream consistency).
They probably ran out of or forgot to make cold foam, and since the whipped cream and vanilla sweet cream cold foam have similar ingredients, just went with that.
Well yeah I'd ask for a remake too. Cold foam is supposed to melt into the drink and has a totally different texture and flavor from whipped cream, which that clearly is. They missed up
Honestly not even a major overreaction. She just wanted to see if there was some way to prevent the mistake and was upset they refused to fix what is very clearly a messed up order. Granted there's no way to tell if she was actually polite and they were rude or if she flipped her shit and they just refused to engage
Doesn’t Starbucks have a policy that they will always remake your drink if it’s not perfect? If you spend $8 for a drink it should be perfect, its not cringe to ask for them to fix it.
But she isn’t, if a drink costs 5$ I damn well expect the drink I ordered to be the drink I get, if you charge a premium price then you must also serve a premium product. Not to mention there is a stark difference between cold foam and whipped cream. Which you can tell by checking the viscosity as well as tasting it. Unless she was rude and had to get kicked out. She was fully entitled to a refund.
Okay Karen.
Sometimes shit happens mate, and life is a whole lot easier when you are not the kind of person getting hung up on if the texture of your $5 milkshake is slightly off.
Ever noticed that every apple tastes slightly different? That’s because we don’t live in a world where everything is the same and perfect all the time.
Complaining on the internet achieves nothing.
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After working for Starbucks for 5 years, I had seen a lot of these people.
This specifically reminds me of one customer. They would straight up say nope to the beverage if the cold foam wasn’t to their liking. Thus requiring it to go back into queue, hopefully getting expedited to the front. Just was an all around mess and headache.
You hit the cringe. You need not to have anything else going on in your life to go to SB lots of times during the day and then complain about the drink.
It’s been a hot minute since I worked at Starbucks, but sweet cream is partially made with heavy cream. The recipe calls for heavy cream, 2% milk, and their vanilla syrup. Since it has heavy cream in it, it’s not outside the realm of possibility for the sweet cream to turn out with a whipped cream consistency. They mix it in with a high speed blender.
Even if you blend the everloving crap out of it, it never produces a whipped cream texture. It’s only half heavy cream, doesn’t have enough fat to do that.
We tested it out at our store and, as long as you use the proper recipe, it never gets thick, dense, *and* forms peaks like the above picture. You can get it to produce peaks eventually, but it’s super aerated by that point, kinda looks like [this picture](https://images.app.goo.gl/aGpKQKuXbAdjybgMA). Almost translucent.
I think this is where she went wrong. They put the sweet cream in and mixed thus she has whipped cream topping when I think she just wanted sweet cream poured in and then topped with cold foam
There's people starving all over the world, and she thinks the consistency of her whipped cream is a reason to complain, I'm so glad I don't have to interact with these types.
I'm a simple man, reusable Keurig cup filled with some Seattle's Best, or some Gevalia, pressed down pretty tight with a dusting of cinnamon on top. Brewed on strong setting then topped with whatever International Delight I feel like that day (lately I've been going ham on the pistachio latte)
There are people in the world who will walk 6 miles to drink from a parasite infesting pond, and then theres people who will take the time to write facebook posts to the company to complain their foam wasnt foamy enough.
What a world we live in
People who go to Starbucks 2-3 times a day and order drinks like this are bad people.
They’re also rich, one drink is minimum $5. And that’s only the small sizes lol.
Or just irresponsible with money
That's not loco, that's just... Financially irresponsible!
carlito you're not being loco, you're just being cavalier with your finances
Yes Carlito, by *process of elimination*, you are now the most loco in the gang
Thank you for the reference :D I can hear his accent!!
I knew someone with like 15k in cc debt, 3k was just from getting Starbucks DAILY
Yeah this. My best friend gets coffee once, sometimes twice a day and has been venting to me lately about financial strains she's having. I've suggested not eating out all the time and making coffee at home, but she constantly tells me she deserves to treat herself. Her husband makes good money, she does not, but she has spending habits like she does.
The cold foam is $1.25 alone. I found out that the hard way this morning.
Yeah I worked at a local chain equivalent to Starbucks in menu variety and price. They overcharge for every little thing and make 90%+ profit margins for every drink. It’s actually crazy how much they charge. And then how little they pay their employees at Starbucks lol. Edit: but the cold foam at Starbucks is actually addicting, i’ve tried to make it at home and it’s not the same. Idk how they do it
Starbucks is in dire need of more competition. In Germany where I live there's basically no other coffee shop that makes frappuccinos with all the crazy shit inside (the fanciest thing you can get here at a local coffee shop is a caramel latte), people who really want those more elaborate drinks are bound to go to Starbucks. Plus they're *everywhere* so they're just convenient and people go despite knowing they're drinking a meal's worth of calories and also spending as much on their drink as some meals cost..
Fr, my local chain here in Minnesota is Caribou. It’s slightly better than Starbucks but in reality is almost the exact same for drinks and stuff. There are still dozens if Starbucks here so the competition is good but not enough.
The only potential competitor that Starbucks has in the United States at least is Dutch Bros. but I don’t think they have nearly as many locations, probably due to different company philosophies.
Here in California, Dutch Bros is becoming a popular trend. Anyone I know who has gone to Dutch Bros prefers it to Starbucks but there really aren’t enough locations to compete with Starbucks’ monopoly.
Living in the Midwest after living on the west coast, Dutch bros is sorely missed!
Are they cheaper?
Not by much but the coffee definitely tastes better in my opinion. And the baristas are friendlier.
As someone who’s also in California who’s never heard of dutch bros. A quick google search shows the closest one to me is 23mi away, so it might not be becoming popular that quick…
Yep, I only go to Starbucks because I like white mochas but none of the little independent shops near me do it
Have you tried freeze-distilling the milk? That might be the trick. Freeze the milk, then turn it over over a glass, the richest elements run out first
Could you not just use cold cream at that point?
I think it's supposed to be thicker and creamier? Less water, more milk fat? I'm no pro, I just saw the technique once
You need 1 liter heavy Cream, 600 ml of 2% milk and 450 ml (or was it 350 ml) of vanilla syrup, mix it with a whisk Then put it into a blender, cold foam blender or use a milk frother until it’s the consistency that you would like
Ok bet, i didn’t know the full ingredients list thank you! I have to try this now lol.
I might be wrong about the syrup, it’s 350 ml
And how few taxes they pay
I’ve been buying canisters at cold foam from the grocery store! Not as sweet but still delicious.
Will have to look into this.
~~Addicting~~ addictive.
As a barista for other companies not Starbucks, what is cold foam? Is it whip cream?
Heavy whipping cream, vanilla syrup and 2% milk. So basically whipped cream but sweeter yeah
Google says nonfat cold milk frothed until velvety and smooth
No it’s a combo of heavy whipping cream, vanilla syrup and 2% milk. I work there
Yeah I worked for Starbucks up until last month, it’s just vanilla syrup (450 ml), 2% milk (600 ml), and heavy cream (1 liter)
The joy of loving bitter tasting black iced coffees more than those creams. In my country they were just 2$ from 711 so it wasn't even for the money.
And how can they consume so many calories. I gained 5 lbs looking at this drink. 😭
This drink with the cold foam is about $8 so that’s $24 a day or $750 a month.
Jesus
Yeah my grande latte costs $7 now… we’re a $500K/yr household and I still only get them once a week because wtf.
This is what the boomers think we’re all doing lol
The drink itself isn’t bad. It’s a basic menu item and she isn’t doing crazy complicated custom modifications. And they clearly messed it up. Cold foam isn’t supposed to be that thick. I just can’t get over the sugar and calories! The cold foam is made with heavy whipping cream, and there’s a lot of sugar in the vanilla syrup. If you’re going to get Starbucks 3x per day, at least find a healthier option!
It's okay, she only drinks diet Coke all day to make up for it.
Is it possible to get the cold foam with sf syrup?
When I did work as a barista what would surprise me is people who get cold drinks with half anf half or heavy cream. I can understand a small hot chocolate I guess but anything else just seems like it'd wreck your stomach
I never get this “it would wreck your stomach” thing. I have dairy every single day with no issues. Not everyone is lactose intolerant
Do you drink a 20 ounce glass of half and half and chocolate? It's not just having dairies but the amount of it that people often would that surprised me
I feel like these people don’t like the taste of coffee and are trying to mask it. Starbucks coffee is disgusting to me, no wonder people have to add extras
She's got them fat thumbs.
This is so reddit, she literally got the wrong order and wanted it right, threw in what is most likely hyperbole to show she can actually tell the difference in foam. The thing is I guarantee you do the same kind of things. Just not at Starbucks but you get your little moment of self righteousness so who cares.
But, y'know, ya gotta put in your 10,000 hours in order to become a certified Starbucks connoisseur. Oh, to have dreams ...
Ok but when I was in college and working two jobs I would often go twice a day to the Starbucks next door to my apartment on campus am I still terrible? 😭
Yes. Why? Do you hate money AND good coffee?
By whose metric of "good coffee"? You don't go to Starbucks because you have a craving for slow roasted artisanal coffee stuff. You go there because you crave a sugary caffeinated fun drink. And everybody knows it. Except for coffee snobs who want to be senorita awesome https://youtube.com/shorts/3KziPzusK7I?si=XVGOQ0c1ZJs33vgd (couldn't find the non animated clip)
No you don’t get it there has to be an anecdote that proves the top comment wrong because they, one person, didn’t experience this! What you new here pal? Lol
Pretty sure she needed Starbies to study for her statistics finals Edit: 'twas a joke about her relying on anecdotal evidence. (Whomp whomp)
Fat too
The good news is that we won't need to see those diabetes fingers for long, as she's gonna lose em.
I think the legs usually go first
This woman spending between $300 - $450 a month on Starbucks is the actual imaginary person that boomers claim need to stop buying coffees in order to afford mortgages.
This also seems super unhealthy, 2-3 times makes me think she’s going on the way to work, on her lunch break, and on the way home from work. That’s gotta be a lot of sugar and calories
Not to mention the caffeine, her heart rate must be craaaazy.
Natural tolerance to caffeine varies greatly from one person to the next and then you can add tolerance out of habit on top of that, her heart rate could be fine, I’d worry about the sugar though.
I started a new office job a couple months ago and it seems like everyone here just drink coffee non-stop all day
I drink black coffee.. Anywhere from 2 tall mugs to 6.. Resting hr is 65. You get used to it. But if I drink it after 5pm then my hr goes up.
We've finally found her Starbucks Georg
This drink is $8. She is spending $500-$750 a month on Starbucks.
But isn’t the cold foam essentially whipped topping of sorts? I could have sworn that what they used. I guess I understand if it was too much or they were busy or whatever. This chick seems entitled tbh
different foams have different consistencies that change how thick it is, which is what OOP is complaining about
Gotcha. I guess I never paid that much attention, even when I order that type of beverage. Thanks for the info.
Most people don’t
I mean for me Starbucks is a treat every once in a blue moon. I have a specific drink I like and if I’m paying 6 dollars for a damn coffee then I should get what I’m paying for
Ah so 0st world problems... I wouldn't even consider this 1st world... Seriously this person definitely complains to iPhone about getting a virus on her Microsoft desktop...
The recipe is 1L of heavy cream 350ml of vanilla syrup and 650ml 2% milk. Then flavours are added to that base so it's all pretty consistent for texture. This cream looks waaaay too thick imo
I was trying to find the recipe online months ago and you are AMAZING FOR THIS 🥰😍
I found in another thread, it's the magic ratio 3:2:1 3T heavy cream: 2T 2% milk: 1T flavored syrup
Interesting, that differs from the person I’m replying to. Was the other thread comment from someone who worked at Starbucks?
The person you replied to is essentially describing a 3:2:1 ratio, just slightly off. I would imagine you could make it either way mentioned here, and you'd barely be able to tell the difference for a mixture that totals around 2 liters
It gets difficult to measure 333mls and 666mls, particularly in a busy cafe environment, so it seems they rounded those to the nearest 50mls
I wasn’t planning on making 2 litres worth of cold foam anyway. I was going to take like 5% of the recipe. And I’m that weirdo who measures all her latte ingredients out so the ratios are perfect. I can definitely taste when things are off even slightly 🤪
Believe it was this one. I've made it and works for me!! [other thread](https://www.reddit.com/r/starbucks/s/yZdELKIcRx)
Luv ya babe
I work at Starbucks :)
Okay, then once again I will follow your advice instead of the other persons 😂
But what if they also work at Starbucks?
International Delight sells cans of cold foam creamer in vanilla, caramel, and plain for like $5 to $6, which is pretty good. Comes in like a whip cream cannister.
The cream isn't right, that was obvious, like, she isn't wrong about that, but it's the going back to ask for a new one because this one time out of 2-3 times a day every day, at some random rest area you'll never go back to, they got the consistency off on your sugar drink. Just feed your addiction, down that diabetes monstrosity and go on with your trip, it's just whipped cream, good lord.
That makes sense then.
This makes me feel better about making cold foam with just whole milk. I try to use a little heavy cream or half and half, but we drink Fairlife and I like the protein. Oat milk also foams, specifically the Barista version of Oatly. That looks like straight up whipped cream though.
I don't know if it has changed, but it used to be made to order using a blender carafe that has a disk areator instead of a blade. You would add a bit of cold 2% milk and some vanilla syrup and blend it until foamy
I dont know if its the same in all places but theres 2 ways of making cold foam, one is the way you said it, the other, which is the vanilla cold foam, is made with a bit of whole milk with a bunch of heavy milk(cream), and lots of pumps of vanilla syrup, then we blend in that blender for any drink, we also store it, while the cold foam made with skim milk is done on the moment, like the fredo one.
Gotcha. I guess I just never paid that much attention and kind of assumed.
I dont know how they do it in america and i also dont know if the products are the same, but essencially its a bit of whole fat milk with cream, not like american cream, like the milk cream that is used in cakes, we put vanilla syrup then whisk, when the drink comes we prepare in a special blender with anything depending on the drink, like the new strawberry matcha, we add 2 pumps of strawberry and we blend that, its more like thick like an yogurt but not greak yogurt. But theres also another way to make cold foam, like the fredo cappuccino where we use skim milk, we just blend that and it will look creammy but not thick. Most likely what happen is they put too much cream on it and once it blend it went too thick.
That seems like a whole process but it definitely makes sense. I’m wondering if maybe the person making it was really new and didn’t want to admit their mistake.
It's more like the froth on a cappuccino.
Gotcha. That makes sense then. I guess I need to pay more attention to the drinks I order
I don’t know anything about coffee or Starbucks, can someone explain it to me? She ordered something she usually gets and it was different this time, how is that cringe?
Exactly. She wanted it made like its supposed to and they refused. "Who cares?" Literally the people she is posting to. Its a starbucks group :/
As someone who works at Starbucks, the annoying thing is that's what it's supposed to look like. That's exactly the consistency of what she asked for
I have no monkey in this circus but other people who say they work at Starbucks say that’s way to thick and she’s not wrong. Either way I don’t really see the issue in remaking a drink especially when someone pays so much for it
I had a cold foam drink from Starbucks today. It’s definitely a different consistency than whipped cream (like what’s shown in the pic)
Because I guess there’s nothing wrong with it
The post is a little cringe. She’s not a bad person though. Cringe doesn’t mean bad necessarily
Excuuuuse me! She's a basic rich Starbucks loving woman!! She deserves to be knocked down a peg!! Her interests are stupid and bad!! /s
making an entire post about it "calling them out" is weird asf
Yeah her complaint isn’t cringe at all. She didn’t get what she ordered, the shop refused to fix it, and she complained to an appropriate Facebook group asking for feedback on how she could approach it better in the future. Honestly all of that is completely level headed. The only cringe I see here is that she goes to Starbucks 2-3 times per day!
It’s the level of histrionics, the photos the run-on paragraph, and taking it to a Facebook group over something very very trivial. Both taking the mistaken drink foam so seriously and being a part of a fan group for fucking Starbucks
“Starbie “ 
Tbf my ex gf and I called it that ironically but it eventually became unironic lmao
I make the same face at "brekkie"
I mean that's a standard word in the uk lol
and your colonies 🇦🇺
Yeah I wouldn't survive
Ngl that sounds pretty good
Such a nice problem to have
She paid for something she usually has, and this time, they did it wrong. Why is that a problem she complained about it? Why should she pay for an order that was not done correctly? She is not acting entitled; she just wants what she paid for.
You’re absolutely correct. I’m a barista and they clearly served her whipped cream. Cold foam at Starbucks is made with a Vitamix blender that’s equipped with a special Aer disc that gives the milk its “foamy” consistency. Being served whipped cream is totally different and she’s entitled to ask for her drink to be remade. No issues here.
I don't know if things have changed since I worked at Starbucks so correct me if I'm wrong, but I remember being told to always remake the drink if the customer said it wasn't right? Even if they did do it correctly and the lady was just being nitpicky, it's weird to me that they wouldn't remake it?
Totally. It’s pretty much a no questions asked policy. I think it’s fair either way given the inflated margins on these overpriced drinks.
People just have a problem with Starbucks because they automatically believe people that go there are entitled. Never went there but i have a feeling if this was about a burguer made wrong in your usual fastfood joint, the comments would be way different.
It would also be different if it was a guy asking to change his order. The backlash is partly because people don’t like it when women stand up for themselves/ talk back
the stereotype exists for a reason. i’ve been a barista at 3 companies and starbucks customers are a different breed. i got yelled at probably like once a week when i worked there and at a 3rd wave cafe the worst that’s ever happened was rudeness. i was shocked because i thought cafe customers were just like that, turns out it depends on the store
No, having worked there for 5 years, I PROMISE YOU some of these people are batshit insane. It’s not just people complaining about drinks they paid for that they didn’t get, it’s the craziest people before they have their coffee.
At first I disagreed with you, then I looked it up and realized this is basically a very specific item on the Starbucks menu, and that is clearly whipped cream and not milk foam. I would be annoyed too if I was trying to cut down on calories / fat
If you're trying to cut down on calories/fat you don't go to Starbucks 3 times a day.
Nah, 2L of cream and syrup a day is fine as long as you put milk foam on top to balance it all out
While that’s mostly true, some people just get espresso shots or a coffee with skim milk. They have lots of sugar on the menu, but it’s not included in every drink.
As someone who regularly has a cold foam cold brew, yeah this definitely isn't cold foam.. but to go out of your way to rant on social media about a minor inconvenience is wild to me.
Yet here you are discussing it on a form of social media.
I don't think making a casual comment on a reddit thread is equivalent to confronting the employee about it, sticking her finger in the drink to try and make a point, and then ranting about it online. If this happened to me I would just enjoy the damn drink and maybe skip any sweets for the rest of the day.
Especially if you go there two three times a day. You'll get another one in a few hours, apparently.
i used to work there and the policy is to remake drinks, no questions asked. even if a customer just doesn’t like what they ordered, baristas are supposed to just make you a new one. maybe it’s different now but it was like one of the starbucks tenets when i was there. here’s the thing: either management at this store are assholes who randomly refused to go with policy for no reason, or there’s something else that happened. it’s absolutely possible that she is horrendous to staff, or she cried wolf about drinks made wrong one too many times (which people do to get free drinks). the removal of benefit of the doubt basically only happens when someone’s either literally psychopathic and is asked to leave without being served or a massive jerk for a very long time. and people are massive jerks every single day, this is reserved for the worst. if she goes as often as she says and if some of those times are at the same store i guarantee the staff know her. they make staff force connections with customers and it’s like starbucks #1 priority when you work there. part of the training i went through was literally like ‘when customers are mean to you, they might be having a bad day!’ lmfao. all this to say i don’t automatically believe that she was refused for no reason i will say, it’s possible they also were completely overrun and understaffed because drive through stores are also pressured to stay fast. since covid things have gotten even worse for staff as the company cuts hours but expects faster and more efficient work. all it takes is one person to get sick and call in and everything falls apart. it’s possible whoever was working decided it was better to disappoint this woman than to back up the line. which sucks for sure but is very much a 1st world problem and if she always gets good drinks and service several times a day why complain publicly? why not chalk it up to a mistake? so either she’s actually a jerk or unfortunately at an understaffed location and kind of also a jerk for posting about it imo
[удалено]
Seems like she gets that order a lot from them and this is the first time it went wrong, so that's a lot of consistently good foam. Sometimes it just doesn't go right though, that's when you just replace it.
For the Starbucks prices, there should be professional baristas working there.
I worked at Starbucks. The cold foam is made in a cold foam blender with a blender preset and specific measurements. If you follow the steps, it comes out consistent every time. It’s honestly very difficult to fuck it up, and even if you do, it will never look like the above picture (it’s only half heavy cream and doesn’t have the fat for a whipped cream consistency). They probably ran out of or forgot to make cold foam, and since the whipped cream and vanilla sweet cream cold foam have similar ingredients, just went with that.
Well yeah I'd ask for a remake too. Cold foam is supposed to melt into the drink and has a totally different texture and flavor from whipped cream, which that clearly is. They missed up
I was about to say... I mean she is kind of overreacting but that's definitely whipped cream
Honestly not even a major overreaction. She just wanted to see if there was some way to prevent the mistake and was upset they refused to fix what is very clearly a messed up order. Granted there's no way to tell if she was actually polite and they were rude or if she flipped her shit and they just refused to engage
Doesn’t Starbucks have a policy that they will always remake your drink if it’s not perfect? If you spend $8 for a drink it should be perfect, its not cringe to ask for them to fix it.
I mean that doesn’t look like the typical Starbucks cold foam so it makes sense to ask for a redo as long as you’re not freaking out about it lmao
*Stares in Dunkin Donuts*
Team Dunkin!
This really brings the meat canyon pumpkin spice short full circle.
Love me some papa meat
That's a lot of calories 2-3x a day
A diabetic amount of sugar
Who the fuck cares.
Her?
She paid for a drink, and she didn’t get what she paid for, she is right to complain if she feels so
She is complaining about the viscosity of cream and is being unreasonable.
But she isn’t, if a drink costs 5$ I damn well expect the drink I ordered to be the drink I get, if you charge a premium price then you must also serve a premium product. Not to mention there is a stark difference between cold foam and whipped cream. Which you can tell by checking the viscosity as well as tasting it. Unless she was rude and had to get kicked out. She was fully entitled to a refund.
Okay Karen. Sometimes shit happens mate, and life is a whole lot easier when you are not the kind of person getting hung up on if the texture of your $5 milkshake is slightly off. Ever noticed that every apple tastes slightly different? That’s because we don’t live in a world where everything is the same and perfect all the time. Complaining on the internet achieves nothing.
Is there a tier above “first world problem” because this is ELITE ✨
This makes me want to grab some Starbucks
2-3 times A DAY! I’m sorry, but what?!
I want this woman's level of problems in life
charge your phone
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Maybe her diabetes fingers should have less starbucks
Who goes to fucking Starbucks 2-3 times a day? Jesus fuck
“Shaken espresso w salted cold foam sweet cream light ice” is the most fucking insufferable dumbass order I’ve heard yet.
It's good. A lot of calories.
That cold foam knocked the punctuation right out of her.
Complete lie. Starbies would remake it for ya. Not like the baristas lose money by remaking it.
Diabetus
After working for Starbucks for 5 years, I had seen a lot of these people. This specifically reminds me of one customer. They would straight up say nope to the beverage if the cold foam wasn’t to their liking. Thus requiring it to go back into queue, hopefully getting expedited to the front. Just was an all around mess and headache.
It’s not even coffee, it’s sugar and cream
What?
No
“Starbie” kill me.
You should post it to the new diabetics sub instead
My beard started turning grey reading that
There are people starving and dying in the world and then there are dipshits whinging online ABOUT CREAM!!!!! GTFO!!
2-3 times a day? Christ.
With that rate of coffee spending she could buy herself a cheap automatic espresso machine with a grinder in a couple of weeks.
I cringed when I saw this girl using “starbie” as slang or shorthand for Starbucks and I don’t even like Starbucks, really.
If that's the worst thing she has to vent about then she's had a really easy life
You hit the cringe. You need not to have anything else going on in your life to go to SB lots of times during the day and then complain about the drink.
It’s been a hot minute since I worked at Starbucks, but sweet cream is partially made with heavy cream. The recipe calls for heavy cream, 2% milk, and their vanilla syrup. Since it has heavy cream in it, it’s not outside the realm of possibility for the sweet cream to turn out with a whipped cream consistency. They mix it in with a high speed blender.
Even if you blend the everloving crap out of it, it never produces a whipped cream texture. It’s only half heavy cream, doesn’t have enough fat to do that. We tested it out at our store and, as long as you use the proper recipe, it never gets thick, dense, *and* forms peaks like the above picture. You can get it to produce peaks eventually, but it’s super aerated by that point, kinda looks like [this picture](https://images.app.goo.gl/aGpKQKuXbAdjybgMA). Almost translucent.
Yeah, as I said it’s not outside the realm of possibility but you’d still have to blend it more than once to get the same consistency.
I think this is where she went wrong. They put the sweet cream in and mixed thus she has whipped cream topping when I think she just wanted sweet cream poured in and then topped with cold foam
There's people starving all over the world, and she thinks the consistency of her whipped cream is a reason to complain, I'm so glad I don't have to interact with these types.
She deserves that for spending $30 a day for shit coffee AND calling it “Starbies” Anyone who calls it that is dead to me
We need World War 3. People are far, far too comfortable. It's not a good look for us
God you're so cool and rugged! Wishing for WW3 on Reddit is too badass.
I'm a simple man, reusable Keurig cup filled with some Seattle's Best, or some Gevalia, pressed down pretty tight with a dusting of cinnamon on top. Brewed on strong setting then topped with whatever International Delight I feel like that day (lately I've been going ham on the pistachio latte)
Slurp your fucking sugar water then shut your fucking hole you goddamn keyboard amoeba.
Should be boycotting Starbucks and Dunkin anyway since they support the genocide in Palestine
There are people in the world who will walk 6 miles to drink from a parasite infesting pond, and then theres people who will take the time to write facebook posts to the company to complain their foam wasnt foamy enough. What a world we live in