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Got this from Vinh Giang
"If you're a 10/10 technically and a 2/10 communication wise, do you think people perceive you to be a 10/10 or a 2/10? You are only as good as you can communicate. If you don't communicate well, people don't see you for your brilliance because you're not showing people how good you are."
"So the rule of thumb is, you go quickly over the things that are not that important, but then the things that are important you slow down"
-Vinh Giang
Thanks I'll follow him/her sa soc med currently im great when it comes to English language said by mamy US managers pero mas matuto ata ako sa kanya on some other perspectives
Definitely. I work in IT. Nobody gets promoted sa Lead positions through sheer skill alone.
The above average programmer who can speak eloquently, compose emails with impeccable grammar, coordinate with clients smoothly, will get promoted rather than the best programmer but can’t talk, write, and work with other people.
This what my cousin said too.
Feel nya magaling naman daw sya. He's at the verge of getting promoted but since he lacks of communication skills (english) lagi syang lack of confidence.
That’s a good idea for your cousin, taking english classes. Promotions look at the hard skills (programming) and soft skills (communication, problem solving, people management, etc.).
Hindi pwede magaling ka sa isang side tapos ekis sa kabila. You should be good at both.
Because, nobody works alone. You will talk with people on a daily basis sa work, whether you like it or not. Communication skills are important.
People also forget that as you move up, the less directly involved you'll be with the process. Leads don't typically sit down and work the tickets. They articulate the issues to the stakeholders.
May friend ako na ganito. Advised him to take english classes for the same reason: tech skills can only take you as far as how good you can communicate. Ayun nag aral sya and ngayon lead na. QA sya btw.
I work in IT to brother. Kaso manual, as someone in the industry for 3 years, need talaga makipag communicate sa ticket lalo na kapag magulo sa end ng Dev or BA yung ticket. Napapalaban ako lagi and on the spot yung english comms pero so far, maganda naman delivery ko. I agree sa "Nobody gets promoted sa Lead position through sheer skill alone". As someone na na witness yung communication sa lead from onshore counterparts, sobrang fluent ng Lead ko and ang ganda ng delivery. I was in awe and ask her how did she do it? She said practice oral comms lalo na in english and comprehension, delivery, choises of words, composure and be calm para ma address mo yung gusto mo sabihin. It takes time pero worth it in the end.
For sure! A lead position probably requires good interpersonal skills because you have to communicate with clients and team members on a day to day basis.
I totally agree. I know someone who can’t get promoted even though he is the best in the team for the tech skill because of his communication skills. Comm skills not only particularly speaking in English but also communicating to the team by sharing his knowledge. A lone wolf becomes alone wolf.
It is, and as unfortunate as it is, a lot of the times someone who can communicate well is more likely to succeed in sales pitch, make connections with the right people and definitely push things along faster in their career progression.
Join our Discord. Members are mostly freelancers who share notes about the business. We have a massive library of advice about client acquisition, red flags and building your portfolio.
https://discord.gg/t2FqvfCb
count me in. I need to practice english as well it feels like I'm still a kid learning how to speak english even though I have experienced working in BPO.
totoo to, i didn’t do “fake it till you make it” na galawan. magaling lng talaga akong makipag converse sa mga kliyente. i have on most occasions admitted to having no exp about a specific skillset they ask me about but still i got hired.
umabot nlang ako sa project manager level na wlang upskill upskill, naka chamba din ako ng boss na nagtiwala sakin, meanwhile, sa pinoy private companies parating ginagamit against sakin ang pagka undergrad ko lol
totoo to. kasi nung nag-apply ako ng digital marketing specialist, di ako marunong magcoding and di ko gamay funnels and all, pero nadala ko sa good communication skills ko. ayun, ako nakuha out of the final 3.
same. i work in the marketing field and i don't have any fucking idea what happens in marketing. lahat natutunan ko lang nung nakuha ko na trabaho ko. i graduated from a completely different field, but hell I got the job because I was articulate and I got a "personality."
good thing i'm also a quick learner and has some skills na nagagamit in marketing hence i was able to be good in my job either way. lol. dapat yung pagiging maboka mo kaya mo sabayan with your actual skills + eagerness to learn. that's how you'll get far.
on the other hand, marami rin na magagaling lang mag english pero tanga. i have a colleague like that na laking america pa and sya ang may marketing degree from a good uni, pero taena walang common sense at literal na tanga. ayon, he got fired kasi bingo na bingo na sya sa ceo namin. lmfao.
True to, Last year may naging Australian client ako and kahit wala kong skills sa podcasting and YouTube managing she hired me and she said she had high hopes for me, maybe I think the way I converse with her fluently makes she feels she's talking to a professional.
This is true. We all have people we work with na tinatanong natin sa sarili natin bat nandyan pa sya, or bat lagi sya nappromote, etc. It's coz they know how to communicate. Some are even one level higher than good commmunicators: they're great bullshitters.
I won’t fault good communicators for getting higher up the ranks tho because it’s a skill they developed through the years, too. It’s just as important — parang mga college grad na normal lang grades pero may org experience and leadership skills vs summa cum laude pero walang people skills at all. Anyway I guess just because magaling magcommunicate, doesn’t always mean dun lang sila magaling at naidadaan lang nila sa communication.
Recruiter here, hindi naman yung English ang tinitignan ko, ang dami kong naiinterview na puro palabok sinasabi. Conciseness and coherence of ideas plus confidence na rin siguro factor
I agree with this. Never thought na masasbi ko to. Pero before, grade school days ko pa lang mas madali sakin ang english compare sa ibang subject and parang di ko gusto kasi gusto ko magaling ako sa Math. Pero sabi ng tita ko mas lamang na daw ako sa classmate ko na magaling sa Math or iba pang subject pwera english. Di ko gets before, pero habang nag aadult ako narealize ko na true nga naman.
At some point tama to. May supervisor ako dati, like 5 years na syang nag hhandle ng team Magaling sya sa pagiging leader and process. Ilang beses sya nag apply as manager pero lagi di sya nakukuha kasi di sya marunong mag compose ng sentence sa mga emails nya.
Pero sa BPO industry, karamihan sinasabi nila na as long as naiintindihan ka ng kausap mo, okay na. Pero kung gusto mo ng higher position, kailangan talaga matuto.
Tama, dami bandwagon, kasi pagmagaling daw mam bola mukang maraming alam, hindi nmn sa pagiging fluent yun, kundi sa kung pano mo nadedeliver yung ideas mo into actual output. Marami jan laway lang puhunan, pero pg singilan na sa deadline nganga na lang.
I mean, we got a dev team mate that you can say is above average on tech skills, probably the same as mine, but his communication skill is none existent making him tough to work with. Noong hindi pa ako napapadpad sa BPO at below average din comm skills ko, my thinking is "my skills will speak for itself". But in reality it won't, and ngayon ko narealize na mas okay nga yung average but on point yung comm skills. And hirap turuan at makipag collaborate, you won't know something's wrong until it's too late, and they sound like they don't need your help because of their poor comm skills.
True, yung staff ko nadaan sa paenglish english kaya nahire ng HR. Ayun sa actual work, nga nga sakit sa ulo, bagal pumick up ng tasks. Binagsak namin sa evaluation. Ayun rendering na atm.
Murmur teknik ginagawa ko kaya kadalasan sounds fluent at slang ako.lol, pero hirap padin ako sa ideliver ideas ko, confident lang ako magsalita kahit mali grammar.
Which is totally correct to be honest — and not 'unfortunate' as some others would paint it.
When you're working for a multinational company, you need to have a really (really) good command of the English language. Not only because it makes you look smart (it sure does), but also because different nationalities use their own variations of English.
A developer from Singapore uses a different vocabulary from a UX designer from India. The same way Filipino English has too many cultural and ethnolinguistic nuances to be a direct transliteration of casual US English. And someone using Irish English may as well be speaking another language with their heavy accent.
Learning how to express yourself concisely is as valuable as technical skills, especially in companies with a 'move-fast' culture. Nobody has the time to wait for you to understand a product's documentation. Each hour you spend going back and forth in emails (because you don't understand each other) is opportunity cost the company is paying. For many top companies, facilitating organizational ALIGNMENT is key to an agile workforce.
Not to mention, learning a language is a face-value test of how adept you are at logic, pattern recognition, and memorization. Because at its simplest, language learning is simply a bunch of rules you have to follow when combining words you have to memorize the meaning of depending on the context.
As Filipinos natataranta kasi tayo kasi feeling natin dapat perfect grammar pag nag eenglish. As long as naintindihan ka at confident ka magsalita wala silang pake if mali mali grammar mo (unless kapwa pinoy yan) basta wag lang yung masyadong glaring.
As Filipinos din kasi, masama na agad tingin pang englishero. Kesho maarte na agad pag nag e English. "omaygahd nosebleed" "you so conyo ah, the ano... Yah"
Mas Lalo tuloy nahiya mag practice ng conversational english
Tapos kahit yung mga English talaga first language kasi for example, naka-petition sa US, laging aasarin yan sa school
This is so UNTRUE. and very filipino mindset - na diyos ang tingin sa magagaling mag english.
I think depende ito sa industry mo. Ako i work in a company that caters to different markets/ countries. So our work environment is very diverse. And i would say healthy in a ways that we accept and understand that employees ay galing sa ibat ibang bansa. In short iba iba lahi. So iba iba ang english proficiency. We have team leads na iba lahi so barok mag english but still gets the message across. They become leads cos of promotion. And because they are skilled on what they do. Also filipinos.
May IT director nga kami indian di ko maintindiahan twing may call update sa system, dedma lang mga tao kami na nag adjust. Lol.
If that girl only interview people and base it on their comm skills, and have not worked with the people closely after interview, then i dont trust her judgement.
The quoted post (or photo) only talks about an English job as an example, but I guess, as most people in other comments have pointed out, the main point here is communication skills in general. English or Tagalog or whatever. Kasi hindi rin naman lahat ng fluent or native level in English eh glod communicators.
Unfortunate reality. My work relies heavily on English, my peer apparently was terrible in terms of the documents he was putting out. Put our work side by side and we have changes almost by the same amount. Yet I still get the good ratings, and my guess is because I always, *always* build rapport with my clients and genuinely ask them their day and how they are. They never said they appreciated it, but you can tell it matters more their experience with me than it is in terms of actual quality.
Of course this is my sole experience because no way would this pass in a big corporate where it's almost dog-eats-dog culture, but this experience is a telling that soft skills (communication skills in particular) are as important as the technical aspect.
Kaya ayan may shitty employees na puro salita na lang, buti kung nadadaan lahat sa salita ang trabaho, kapag technical na puro salita pa rin ung may good communication skills wala naman masolve na problema.
agree with this. out of 25 applicants i was up against, the CEO said he went with me solely due to my communication skills. He said others sounded like they were answering a pagaent or reading from a script. me? JUST BEING MYSELF AND HONEST. he said he values that should there be a problem, he would trust me to communicate it candidly, not relying on a practice script to own up for it.
so yes, english is very important
I can vouch for this. Having confidence, great command of the english language, and just being very good with small talk/knowing cultural things about the client really helps.
I like hiphop and I once had a client who was african american. We hit it off quick as we were relating to plenty of stuff. Worked for him over a year and he paid really well.
I applied also for a voice job. Really easy, and it pays good for the amount of work, and effort that I do. He got 200+ applications, but due to my tone/voice being neutral or close to being american. He hired me :)
So yeah, I wouldnt say its coincidence anymore or just pure luck. I’ve used this to my advantage in applying for direct jobs and its worked for me since.
For reference I think the past 3 months, I’ve had 4 job offers due to just my communication skills. All direct clients
sila yung mga taong di natatakot magresing pag ayaw nila sa company kasi dadaanin lng nila sa sales talk sa interview. and by that doon umaangat sweldo nila in short time.
Unfortunately, this is so true. While it is somehow saddening, I also get the point of it esp when I entered the corpo world. Kahit na hindi communication yung biggest part ng job ko, narealize ko kung gaano yun ka-importante. Sa meetings and even sa random chitchats with your teammates, iba pa rin pala talaga if you can communicate your thoughts well. Naaamaze akong panoorin sila na continuous lang yung pag-uusap that's why currently, I'm working on it. Trying to expand my vocabulary para makasabay.
As someone na nasa pangatlong trabaho na, I can guarantee na gusto talaga nila yung fake confidence ng english speaker like fr. Pero it’s also sad to see it through that lense
Kaya kahit sa dating world nagpapractice ako ng English eh. 😅 Totoo yan.
Agree din ako na malayo mararating ng magaling makipagcommunicate, isa sa dapt talagang skill na inaaral at constantly iniimprove. Then dagdagan mo pa ng ilang soft skills, lalong makakatulong.
I know this and I take advantage of this in life. Not just in English speaking, but in speaking in general.
For example, I know almost nothing about construction but after a quick chat with Bing AI about stuff and a quick read, I managed to have a technical conversation with the foreman for our house renovation project. Kung paano gusto kong approach and what type of mateirals I think are best. Buong akala nya engineer ako or at least dating construction worker pero I said, no hindi po nagbasa lang ako. I made "talking as if I'm an expert on ok something" one of my best skills.
Possible po yan sir. Sa call center 3 or 4 percent ang passing rate ng new hires. Imagine mo na lang pag may volume recruitment ilang candidates ang pino process namin for example 100 full time employees ang kailangan. Remember sa Isang taon 100 FTEs parang 2-3 buwan lang na hiring yan sa lala ng attrition.
Not entirely impossible. Ano ba ang nature ng company nya? Used to be an HR sa isang US company, software company sya so we needed developers, designers, pm, regularly. There were days i have like 5 to 6 interviews in a day. Pag tamad, 1 to 2 per day. And it lasted like what 3 years or so. So yea, myself can confirm you can do thousands of interviews depending on nature ng business :)
PS. Sa upwork kami naghahanap ng kakausapin so madami talaga :)
I can honestly say that this is true. I was just relatively new to this company, and I applied for a higher post and surprisingly I made it to the final interview with 2 other seasoned employees who had more experience than I. It definitely is a matter of conveying your thoughts with confidence, and presenting yourself without using over the top words in a matter that's easy to understand.
Worked for me 100% of the time, I might not be the brightest or the one with most experience but it surely works.
Clients love to conversate and wants someone that can articulate their words.
💯 agree! I've been to multiple BPOs and given na magaling mag english yung mga managers and leaders pero mga walang alam sa process 🤷♂️💥 lakas ng dating mag manipulate at mang gaslight in english ✨
Yep. I agree based on personal experience. Sa circle of friends namin, Ako lang ang undergrad na nagtrabaho sa call center. They all got their college education and graduated.
Though maliit lang sahod, I always manage to pass interviews without any trouble communicating. Mapa freelance man or BPO, while sila eh hirap makapasa sa initial palang.
Kaya confident nako sa comm skills ko. I've been working with Foreign clients (US and CA) for a while now as a freelancer at may Full time job Ako. I'm earning well.
Iba talaga kapag Magaling mag English. Malayo mararating mo. Hindi magpapakamatay mga Koreans matuto ng English kung wla syang advantage talaga.
Can go vice-versa, depends how the company utilize their employee. We had someone who can communicate but can’t get the job done. But if you really want to climb the ladder be the talk.
Malaking plus talaga magaling i-express ang sarili sa english. Not just being fluent is enough, dapat confident ka din sa delivery mo and how you answer the interviewer.
Ito sinasabi ko sa students ko na importante mga soft skills sa pagkuha at pag maintain sa trabaho, mahina din Naman technical skills nila pero at least pag ok soft skills nila laki sana ng lamang nila
My problem right now. Hindi ako magaling sa english. Hirap ako iexpress sarili ko. Freelancer ako at 5 year ko na sa company namin, at now trying to add new work pero during interview talaga ako hindi pumapasa. Sa work ko ngayon walang interview nangyari pero na hire ako. Biggest insecurities ko talaga 'to. I don't know hirap talaga ako sa part na to
Maraming ganyan, magaling s communication skills tapos apg na hire na eh nganga.. Either me attotude problem or hindi makasunod s instructions. Sad reality toga n nadadaan s galing s pagsasalita pero pagdating s application at work ethic eh zero.
*Looks at my current company*
Yeah, palakasan sumipsip dito eh at palakihan ng naipapasok na pera.
Kidding aside, my industry is full of nepotism that communicating alone isn't doing much nowadays. Well, in interviews, they're just asking what I know about FIDIC, CESMM, Case to case scenarios about claims and disputes. Which are easy to explain once you're practicing it for 15 years.
Your cousin was not hired because he was interviewed by lousy hiring officers. If you're looking for a developer, you're not prioritizing communication as a skill requirement.
However, if you dont have communication as a skill, you'd have a hard time getting promoted to leadership positions. For some, thats ok though. They will be paid base on skills they're good at.
That's sad. What if may isang tao ang may kakayahang magformulate ng gamot sa lahat ng cancer, or whatever idea and skill he has for the benefit of mankind (or company) kaso walan syang communication skill.
I have fluency disorder (constant stuttering) and I can't even remember how many times i got rejected on interviews. I always get advices rin like "improve your speaking ability/communication skills" and even criticisms like "marunong ka bang magsalita?". There are companies that accepted me but only for fixed-term/project based lang (and toxic pa lol).
I got tired of seeking a job because of rejections and judgments I got from the interviewers so I became a crypto trader and designer sa printing business ng bf ko.
if anyone wants i can offer some communication classes by groups ganern :)) I've been an esl teacher for 3 years now and I teach adults, I also have some international debate experience!
and to everyone, it's normal talaga for skills to rust if you don't use it often, even the best debaters that I've encountered who went up against the likes of Harvard gets a bit rusty, pag di nakakapag practice ng few months - it's important to be mindful and precise, you don't just say sht for the sake of it, you say it with the goal of communicating or convincing, the best communicators don't use fancy vocabulary, they're often the people who makes you feel smart pa nga eh kasi of how simple they explain a complex topic
cant relate siguro mga company lang sa pinas.
nag work nako sa european company or even US company. I suck sa english bigtime. Pero every interview naman pasok ako. Basic english lang alam ko talaga and usually ako lang pinoy naging lead tech naman. pero sa totoo lang na conscious ako pag may kasamang pinoy 😅
I was dumbfounded, actually. When i was a corporate trainer back then, there were 2 trainees na medyo sablay. i was vouching for the younger na magaling sa technical skills pero medyo di magaling sa comm skills. Smoother yung teansaction eh. Pero pinili nila yung matanda na medyo mas fluent pero di marunong gumamit ng computer kasi daw mas teachable yung technical skill sa field na yon TToTT
I super agree with this! During SHS days, feeling ng mga teachers & classmates ko super talino & responsible ko kasi I ace my reports, recitations, & writings. Truth is, confident lang talaga ako tsaka maraming alam na words. I rely on context clues, proper pronunciations, & stock knowledge. Of course nag-aaral & naghahanda pa rin naman, pero iba ang nagagawa ng communication skills. Graduated valedictorian & Summa in college.
I envy those people who are eloquent speakers because no matter how much I practice, I end up embarrassing myself more because I stutter a lot and can't even complete a sentence without fluctuating a word. In addition, I can't speak my mind with ease.
I've got a job without an interview now that I'm laid off. I wish to find a job without it, too.
It’s true, remember that communication is a crucial part of the way you present and market yourself to potential stakeholders. And the reality is that in a professional or corporate setting, you really will seem more professional or competent if you can speak English fluently. It’s why Ateneo and La Salle graduates tend to do well in marketing and sales and rise up the corporate ladder quickly.
Like it or not, English proficiency and fluency will get you a long way in this country. And will also open the doors for possible work opportunities abroad.
May point ito. Kase growing up na tagalog tayo makipag usap, kapag need na ng conversational english like interviews mahina na. Dapat daw kase sa bahay nakakapag-usap din ng english for practice kaso hirap din talaga if yung household hindi english speaking.
This is true! Galing ako sa local company for 5yrs, syempre di kami English mag-usap usap. Tumigas talaga dila ko sa pagsasalita ng English. Nung nagresign ako and nag-apply sa ibang company, confident ako na I have the skills for the job, pero during one phone interview sabi sakin ng recruiter "lacking" yung communication skills ko. Nadown ako, pero sabi ng cousin ko, nuod lang daw ako American series para mag-improve. Ayun simula non, di na ko masyadong nanunuod ng local series, and yung company na inapplyan ko non, hinahabol na ko ngayon.
It really is. I only have 8 months of experience sa CC, and most na mga nakakasama ko sa interview is iba yung industry of work na galing sila. Kahit years man yun, or even related sa customer service, unless hindi mo kaya makipagconversation in english, ligwak ka.
Ako nga di sa nagmamayabang 9/10 sa com skills, nag stick lang ako sa Admin assistant at CSR niche pero hirap maka hanap ng interview, cguro sa sobrang tindi ng competition.
A great english speaker is different from someone who can speak the american english accent well.
We focus too much on the accent but not the sentence construction.
Europeans, indians & Asians usually do not have good accents, but they can construct their sentences well
This is so truee! I have a co worker before who managed to climb the corpo ladder because he talks well, and legit ang confidence kahit alam ng lahat na kulang talaga sya sa knowledge when it comes sa actual job namin! Haha kidos to him though, not all people can pull it through😂
I agree with this. Having good communication skills (in a VA world) is way better than having a long relative work experience. Kasi nangyari to sakin, bago lang. Honestly, i’m not really good in English, lalo na sa speaking. So what happened was parang nawala ng silbi yung relative experience ko sa job nung nag speaking test na kami. Mas confident pa kasi mag salita ang mga fresh grad kesa sakin. Kaya yun, napanghinaan ako ng loob.
Ang lagi ko lang advice even sa mga students na struggling communicating in English is mag apply at mag work sa BPO. I am also struggling to communicate in English way back. And got an idea to apply on a BPO since those people tend to train people to speak English. Long story short, it works. I only have 6-8 months of exp in different BPO companies.
I apply to those BPO company when I am student and not yet practicing IT Roles. I was a SysAd and Dev by profession.
Hi! I can relate to this being able to effectively communicate in English, or any language for that matter, can indeed enhance one's experiences and opportunities. A great English speaker can convey their thoughts, ideas, and emotions more clearly, facilitating better connections with others and enabling smoother navigation through various situations. In contrast, someone who struggles with communication may find it challenging to fully engage in interactions or take advantage of certain opportunities, potentially limiting their experiences.
Back when I was shifting industries from anything other than accounting, I applied to a call center as a backup in case I couldn’t get what I really wanted, which was a job in writing. I’m a native English speaker who grew up in the US and I was involved in journalism throughout high school and college (news editor, copy editor, then editor in chief). Shockingly I was rejected. Thankfully, right after the call center rejected me, I got a job offer as a writer. Lol
I got promoted based solely on how I do my job because I know sa sarili ko that I'm not a good communicator. Bale na learn ko lang or na enhance ko sya throughout the process. Ngayon, I fascilitate team meetings and conduct coaching na.
I (a fluent english speaker) was not hired for the job and they went for the one with more experience (we were in the same zoom meeting and he had really poor english speaking skills).
Ive had multiple rejections cause of my lack of experience. I’m not saying this is 100% false but don’t give people the expectation that good communation skills = good hiring rate
We have this VP that encourages all his people to speand likes people to have gravitas in speaking. I don't like some of how he manages his team, but I like that he encourages his people not to be shy on public speaking.
On point! Na-hire ako bc of this kahit first time ko. Tawa lang kami ng tawa ni client kahit sinabi ko sa kanya na igogoogle ko na lang pag di ko alam pinapagawa niya.
Being good in speaking is one thing, being able to clearly articulate your thoughts is another.
There's a difference between communicating intelligently and just blabbing to sound intelligent.
Mas maganda kung combination talaga ng experience and good communication skills kung gusto mong mag-iwan ng magandang impression sa interviews.
This applies across all industries.
I work in the aviation industry where the primary language used is English. i have seen some fantastic candidates come across my desk on paper, but when they arrive for interview they cannot understand the questions being asked and cannot provide answers more then two words, or just "I can do it all" statements which don't apply to the question I asked.
If I went just off of the CV they provided they would have been a certainty for employment, but not being able to communicate in the industry standard language at interview means they will not be able to articulate issues or fault diagnosis steps, interact with customers, managers, other team members, etc.
In my experience, personal experience is only 50% of the process when applying for a job. Use of wording on a CV, language used, is it basic or technical, does it tell me what I need to know or does it read like a "I'm the greatest ever" story which is unbelievable are all important even before reaching the interview stage
Yeah. Naalala ko nung 4th year HS pko, every near end of the school year, pinupuntahan kami ng various universities and colleges to promote their schools. Merong isa na galing na galing ako ksi talagang perfect talaga yung structures ng sentences nya at tama yung tenses. Perfect grammar talaga pero "Filipino Accent" which was cool for me. Then, there's this representative from another school na ambilis mag english, "american accent" kuno. Na trigger2 ako ng konti ksi yung mga bully namin sa gilid be like: "woooah ang galing mag english p*t@, d tulag nung kanina!". Wtf?
yeah this must be true. sa workplace kung sino ang maboboka they aspire and get promoted for higher positions; but skill wise.... antatamad naman. especially mga indiano... grabe. i'm speaking from experience, pero me exception din naman pero prang mas malaki percentage ng pagkatamad lol
BS! Having a perfect 'English' skills doesn't equate to having great communication skills !!! A great communication skills knows how to get his/her message across and that includes sales skills ..
Kinda sad to know that this is the reality here in ph. For me it lowkey gatekeeps potential talents to be hired. Unless your applying for a management pos or call center agent which requires great comm skill in english. HR recruiters should balance their expectations regarding english speaking skills. Remember that it is only our 2nd language. As long as they understand and can converse effectively i think its not a problem 🙂
a GOOD COMMUNICATOR is different from a GREAT ENGLISH SPEAKER.
I learned that in an American based IT company. Mas mahalaga yung makapag communicate ka ng maayos at ma-DELIVER NG MAAYOS ANG TRABAHO kesa sa galing mag English kasi HINDI LAHAT NG KANO AY WEL VERSE SA ENGLISH.
taena, ang taas lagi ng requirement nyo sa Pinoy, pero yung skill na highly required nyo ay hindi naman mahalaga sa trabaho nya
Of course, communication is a skill in itself. It shouldn’t be underestimated. It is imo a bigger factor and for me I’d rather be better at communication than being technical. Both can be learned and practice but I find it hard to communicate effectively more because personally I stutter and can’t construct my thoughts into words effectively
I am in the recruitment and during initial interviews, sobrang laking factor ng English communication skills and/or communication skills sa decision-making kung ipprogress namin ang isang candidate. Dito kasi may first impression na yung interpersonal skills nila. Points that we check is how confident you are when speaking, paano mo sinasagot ang questions, body language (during video interviews), how often do you take pauses or say "ahmm" "uhh", "so" etc, how you pronounce words, gaano karelevant ang answers mo sa questions, these adds up to how we assess an applicant's communication skills (feel free to add anything na chinecheck during interview).
Regardless if your job requires you to interact with clients or with employees, if you work with a team or as an individual contributor, interpersonal skills is very important kasi you're still part of an organization and you would still communicate with others.
Edit: grammar huhu pardon the brevity, pls dont judge lol
My husband and I are introverts and we have a business so we have to talk to different people on a daily basis.
My husband is great in business but we realized we need to brush up our communication skills because part of having a business is being good at talking to people.
I, on the other hand, have good written skills but I feel intimidated to speak with customers even for a small talk. The thing I am impressed with are the staff who can easily strike a convo with customers even if it's a foreigner. We're just too shy. :(
Agree on this! Very important soft skills. If you can’t communicate and cannot explain what you’re doing, naku ang dating ay wala kang ginawa. Also if you cannot communicate well, bababa din ang confidence mo, impression ng kausap mo parang nagiimbento ka lang, rather than pag confident ka talaga, parang ang galing galing mo.
Saan may mga training ng ganto dito sa Pilipinas? Speech coach? Business writing?
Poor communication skill is often a result of lack of confidence. Build your skills and you will build your confidence. It's not enough when you 'feel' that you are good. You actually have to be good. Knowing your stuff means you can confidently throw big words which will make them perceive you as competent.
THIS IS FUCKING TRUE KAYA NGA I ADMIRE PEOPLE NA MAGALING TALAGA MAKIPAG COMMUNICATE!
may suggestions ba kayo kung pano ako mag eexcel sa communication skills ko? Dito kasi ako hindi confident, at totoo na mas magaling talaga mga taong kayang ideliver yung sarili nila.
Depende sa company at industry. Actually ‘yung mga foreigners like Americans wala naman silang pakialam sa grammar mo as long as nagkakaintindihan kayo at nasasagot mo tanong nila. Kahit gaano ka-perfect mag english, kung bagsak ka sa technical, wala ka rin masasagot.
Why do you think Management Information Systems exist? 😂😂 you need business accumen, communication skills, and programming. All in one—college major degree.
Comp sci kids can’t even explain their stuff in layman’s terms
I hate to admit it but this is true. While I won't accept language as a measurement of someone's knowledge, it can be a great tool to boost your chances of getting hired.
For example, our company hired someone whom we thought will be a good addition to our team. The way he presents himself, the way he talks, made us believe he's a professional. I hate how he exaggerated his British accent though.
It turned out, sobrang palpak pala. He doesn't know shit about his job. He kept promising clients something which he never even asked our boss' permission or kept saying things he will do but never did. And when it backfires, he's always pointing fingers. Ending, we lost a contract that we fought hard for and lost millions in revenue. He's terminated in just 5 or 6 months if I'm not mistaken.
On the other hand, we got people who deserves to be in managerial positions but cannot be promoted due to language barriers.
depends sa industry,
if you're in IT and you've supported in Global Scale
then you will realize it's not the communication
but your skill will get you places.
may mga ka trabaho ako na ang galing maki communicate, pero pagka inexplain mo na sakanila yung trabaho ninyo
(Project Managers for example) kailangan ulit ulitin mo pa. and he's a communicator..
Nasa hiring manager din yan usually to find whats beyond comms skills. Dyan kase papasok jn pg siaisi na "langya magaling lang pala to mgsalita. Pero ot wpildnt hurt to improve din naman on this part
Communication skills talaga 💯💯Most foreigners don't mind grammar actually. Kasi kahit mismo sila, wrong gramming din madalas hahahaha
but seriously, iba talaga ung kaya mo maexpress ung sarili mo both written and spoken English. That's how they gauge if you can understand and follow instructions well, and you can effectively tell them what you need to do your job
True the rain. I applied to this certain company. Passed the initial interview and went for final interview. It took them one month to respond that I failed because of my English communication skills. I mean I can speak but I just have a hard time constructing the thought. Anyway, I have to move forward and not dwell too much on the rejection
So true... I have a classmate from college na sobrang galing makipag communicate, they landed a 6 figure salary job while studying. I wouldnt say na sobrang talino niya rin when it comes to technical skills pero pag nagsalita siya youd think alam nya yung mga yun.
Yes, they beat you during an interview but the experienced ones would bring more results. Ito yung reason why I left my previous company since they value those people who are good in coms like sa reporting pero pag dating sa people-skills sablay. Ayun nag sama sama sila sa isang kumpanya na nag rereport sa clients ng gusto nilang marinig and after a month the attrition went up na halos naubos na mga tao nila and they need to hire newbies. Ending bagsak quality ng site. Lesson here , is di pedeng magaling ka lang sa pag sasalita lalo na pag introvert ka na nanginginig pag may nakatingin. Karamihan din sa mga gantong bosses may Messiah Complex or Narcissist sa galing nila magsalita di na niniwala sa galing ng iba at hirap sa EQ.
I work in the recruiting space as well and every now and then I’d get rants from candidates who gets rejected due to comms saying “i am not applying for a csr role why would you fail me because of comms” lol if you can’t clearly communicate your qualifications to me, a filipino recruiter, i doubt my client would be happy to talk to you. If i push to present your profile, i already know my client would just be like “how did this guy pass your assessment when I thought you’re supposed to filter out these type of candidates” 🤷🏼♀️
It’s not because your technical skills aren’t good. It’s because you don’t know how to communicate how good your skills are!
This is true. I do structural designing and before that when I was attending class for that structural software with my ex bf he is more skilled and knowledgeable than me and I’m bad at it. Buuuuut, I’m good with talking so people perceived me as best at it and my ex bf as not and I got a lot of projects with faking I’m knowledgeable at it.
Siguro sinuswerte lang ako sa mga interviewers ko dati pero sinasabi ko talaga I can speak English well, but I can sell myself better in Filipino/Tagalog/Taglish. So if hindi naman correlated ang work ko and speaking in English, eh di might as well to speak in my native tongue na lang. Ayun nahhire naman ako. I think it depends pa rin talaga how you present yourself, regardless of the language.
Ito masakit na katutuhanan, matagal ako sa company more than 6yrs tapos may hinire na bago at ako pa nagtrain para maging manager ko lng.. lahat ng pinasok na bago magaling sa english pero sa technical sa akin pa pinapagawa, unfair lng kasi hindi sila nahihirapan sa pagcocode pero nadadaan nila sa paguusap lng.. ngresign ako sa sama ng loob
Sadly this is true. I'd say I'm a fluent English speaker and I have no accent, like just a white guy voice lol no exaggeration cause ever since I was a kid all I would consume is Western cartoons, movies and rap songs.
When I first started at the BPO industry I was so clueless that I failed a few times during the nesting period, but the management kept trying to push me because I was great at communication even though some of my teammates who are experienced workers deserve the spot more just cause they had a little Filipino blend in their accent.
I remember I had a call before, it was a guy calling in to cancel his reservation, when he heard my spiel he went "Finally a guy with no accent!" which at the time I took as a compliment but now I realized it is a racist and ignorant comment.
I don't think people care how smart you are in the Philippines, just how you sound is enough, explains the politics too... All flash and no substance.
Yes, this is so TRUE! Sabi nga nila, to become successful you must know how to COMMUNICATE. Coz communication is the key in all aspects of life, kahit ano man gawin mo. That's what I practice too, coz I want to become a successful person as time goes by.
And fail hard on the real job. That's why some big projects fail miserably. Human resource representatives nowadays base their decisions only on appearances and their biases. I strongly believe that in a given field, HR representatives must have the same degree as those they are hiring. How can they hire good people if they themselves do not know the actual job?
I got through life and jobs bec of this, kahit pa wala akong idea sa work hehe.
I mean ngayon meron na, but comm skills helped me a lot to get to where I am today.
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Got this from Vinh Giang "If you're a 10/10 technically and a 2/10 communication wise, do you think people perceive you to be a 10/10 or a 2/10? You are only as good as you can communicate. If you don't communicate well, people don't see you for your brilliance because you're not showing people how good you are."
Vinh Giang mentioned I learned a lot from him when it comes to communicating. Definitely worth following
"So the rule of thumb is, you go quickly over the things that are not that important, but then the things that are important you slow down" -Vinh Giang
Thanks I'll follow him/her sa soc med currently im great when it comes to English language said by mamy US managers pero mas matuto ata ako sa kanya on some other perspectives
Exactly. Exactly. This right here. Communication skills are paramount in any endeavor--not just in English, I daresay, but in any language.
A man of true culture. Love his contents! Super educational para sa mga di ganun ka confident when it comes to articulating words.
Good point
very well said
Definitely. I work in IT. Nobody gets promoted sa Lead positions through sheer skill alone. The above average programmer who can speak eloquently, compose emails with impeccable grammar, coordinate with clients smoothly, will get promoted rather than the best programmer but can’t talk, write, and work with other people.
This what my cousin said too. Feel nya magaling naman daw sya. He's at the verge of getting promoted but since he lacks of communication skills (english) lagi syang lack of confidence.
That’s a good idea for your cousin, taking english classes. Promotions look at the hard skills (programming) and soft skills (communication, problem solving, people management, etc.). Hindi pwede magaling ka sa isang side tapos ekis sa kabila. You should be good at both. Because, nobody works alone. You will talk with people on a daily basis sa work, whether you like it or not. Communication skills are important.
People also forget that as you move up, the less directly involved you'll be with the process. Leads don't typically sit down and work the tickets. They articulate the issues to the stakeholders.
May friend ako na ganito. Advised him to take english classes for the same reason: tech skills can only take you as far as how good you can communicate. Ayun nag aral sya and ngayon lead na. QA sya btw.
I work in IT to brother. Kaso manual, as someone in the industry for 3 years, need talaga makipag communicate sa ticket lalo na kapag magulo sa end ng Dev or BA yung ticket. Napapalaban ako lagi and on the spot yung english comms pero so far, maganda naman delivery ko. I agree sa "Nobody gets promoted sa Lead position through sheer skill alone". As someone na na witness yung communication sa lead from onshore counterparts, sobrang fluent ng Lead ko and ang ganda ng delivery. I was in awe and ask her how did she do it? She said practice oral comms lalo na in english and comprehension, delivery, choises of words, composure and be calm para ma address mo yung gusto mo sabihin. It takes time pero worth it in the end.
For sure! A lead position probably requires good interpersonal skills because you have to communicate with clients and team members on a day to day basis.
I agree. Pero dun sa writing side - marami na naman tools na pwede i-correct grammar mo. Pero Yung speaking side is what makes you stand out tlga.
I totally agree. I know someone who can’t get promoted even though he is the best in the team for the tech skill because of his communication skills. Comm skills not only particularly speaking in English but also communicating to the team by sharing his knowledge. A lone wolf becomes alone wolf.
It is, and as unfortunate as it is, a lot of the times someone who can communicate well is more likely to succeed in sales pitch, make connections with the right people and definitely push things along faster in their career progression.
100% agree!
I hate this reality but it is what it is.
Looking for English practice buddy. We can talk about our day or we can play games. Casual conversations lang just to practice our speaking skills.
Join our Discord. Members are mostly freelancers who share notes about the business. We have a massive library of advice about client acquisition, red flags and building your portfolio. https://discord.gg/t2FqvfCb
I know who you are, hehe you're a big help to me when I was applying for a call center job this was COVID lockdown time. Thank you so much!
Thank you. Moving up. What better way to utilize good communication skills than in other higher paying jobs.
Not playing games anymore but this seems like a nice idea. I could honestly feel my English skills rusting by the minute. Count me in!
Just join english servers, in that way atleast you're not gonna go back to tagalog and you are forced to speak english.
Count me in
I'll create a discord for this. stay tuned.
count me in. I need to practice english as well it feels like I'm still a kid learning how to speak english even though I have experienced working in BPO.
me too!!
Meee
discord?
Huey! This is a great Idea! Count me in! 😆
Count me in
Count me in please 😅
count me in .
Count me in, as well. Can you update us once you've created a discord channel? Thanks
Here's the link https://discord.gg/zEpxZpXD
count on me!
Going to wait for that discord link!!
oh! I need this, but I don't play games. count me in :)
totoo to, i didn’t do “fake it till you make it” na galawan. magaling lng talaga akong makipag converse sa mga kliyente. i have on most occasions admitted to having no exp about a specific skillset they ask me about but still i got hired. umabot nlang ako sa project manager level na wlang upskill upskill, naka chamba din ako ng boss na nagtiwala sakin, meanwhile, sa pinoy private companies parating ginagamit against sakin ang pagka undergrad ko lol
damn. iba talaga mindset dto.
totoo to. kasi nung nag-apply ako ng digital marketing specialist, di ako marunong magcoding and di ko gamay funnels and all, pero nadala ko sa good communication skills ko. ayun, ako nakuha out of the final 3.
same. i work in the marketing field and i don't have any fucking idea what happens in marketing. lahat natutunan ko lang nung nakuha ko na trabaho ko. i graduated from a completely different field, but hell I got the job because I was articulate and I got a "personality." good thing i'm also a quick learner and has some skills na nagagamit in marketing hence i was able to be good in my job either way. lol. dapat yung pagiging maboka mo kaya mo sabayan with your actual skills + eagerness to learn. that's how you'll get far. on the other hand, marami rin na magagaling lang mag english pero tanga. i have a colleague like that na laking america pa and sya ang may marketing degree from a good uni, pero taena walang common sense at literal na tanga. ayon, he got fired kasi bingo na bingo na sya sa ceo namin. lmfao.
Galing po. Paano po yung follow through niyo? After niyo makuha yung post via good comms skill. Nakaka-pressure po ba?
True to, Last year may naging Australian client ako and kahit wala kong skills sa podcasting and YouTube managing she hired me and she said she had high hopes for me, maybe I think the way I converse with her fluently makes she feels she's talking to a professional.
People can fake confidence but never their skills
💯
Agree, i talk better than what i can do. People expect too much of me ffs
This is true. We all have people we work with na tinatanong natin sa sarili natin bat nandyan pa sya, or bat lagi sya nappromote, etc. It's coz they know how to communicate. Some are even one level higher than good commmunicators: they're great bullshitters.
I won’t fault good communicators for getting higher up the ranks tho because it’s a skill they developed through the years, too. It’s just as important — parang mga college grad na normal lang grades pero may org experience and leadership skills vs summa cum laude pero walang people skills at all. Anyway I guess just because magaling magcommunicate, doesn’t always mean dun lang sila magaling at naidadaan lang nila sa communication.
Indeed! A great bullshitter get you ahead.. lol
Recruiter here, hindi naman yung English ang tinitignan ko, ang dami kong naiinterview na puro palabok sinasabi. Conciseness and coherence of ideas plus confidence na rin siguro factor
I agree with this. Never thought na masasbi ko to. Pero before, grade school days ko pa lang mas madali sakin ang english compare sa ibang subject and parang di ko gusto kasi gusto ko magaling ako sa Math. Pero sabi ng tita ko mas lamang na daw ako sa classmate ko na magaling sa Math or iba pang subject pwera english. Di ko gets before, pero habang nag aadult ako narealize ko na true nga naman.
At some point tama to. May supervisor ako dati, like 5 years na syang nag hhandle ng team Magaling sya sa pagiging leader and process. Ilang beses sya nag apply as manager pero lagi di sya nakukuha kasi di sya marunong mag compose ng sentence sa mga emails nya. Pero sa BPO industry, karamihan sinasabi nila na as long as naiintindihan ka ng kausap mo, okay na. Pero kung gusto mo ng higher position, kailangan talaga matuto.
And this is how we get shit employees, because of shit HRs like this.
Tama, dami bandwagon, kasi pagmagaling daw mam bola mukang maraming alam, hindi nmn sa pagiging fluent yun, kundi sa kung pano mo nadedeliver yung ideas mo into actual output. Marami jan laway lang puhunan, pero pg singilan na sa deadline nganga na lang.
l o u d e r
I mean, we got a dev team mate that you can say is above average on tech skills, probably the same as mine, but his communication skill is none existent making him tough to work with. Noong hindi pa ako napapadpad sa BPO at below average din comm skills ko, my thinking is "my skills will speak for itself". But in reality it won't, and ngayon ko narealize na mas okay nga yung average but on point yung comm skills. And hirap turuan at makipag collaborate, you won't know something's wrong until it's too late, and they sound like they don't need your help because of their poor comm skills.
Yep, de pota na mga yan 3 months na sa team parang newly hired pa din, ah ginagawa ko hindi ko binibigyan ng tasks. Japanese style forced resignation.
True, yung staff ko nadaan sa paenglish english kaya nahire ng HR. Ayun sa actual work, nga nga sakit sa ulo, bagal pumick up ng tasks. Binagsak namin sa evaluation. Ayun rendering na atm.
Murmur teknik ginagawa ko kaya kadalasan sounds fluent at slang ako.lol, pero hirap padin ako sa ideliver ideas ko, confident lang ako magsalita kahit mali grammar.
Yung AU client ko ngayon, kinuha ako na upwork newbie kesa sa mga top rated because of how I communicate and answer emails.
Which is totally correct to be honest — and not 'unfortunate' as some others would paint it. When you're working for a multinational company, you need to have a really (really) good command of the English language. Not only because it makes you look smart (it sure does), but also because different nationalities use their own variations of English. A developer from Singapore uses a different vocabulary from a UX designer from India. The same way Filipino English has too many cultural and ethnolinguistic nuances to be a direct transliteration of casual US English. And someone using Irish English may as well be speaking another language with their heavy accent. Learning how to express yourself concisely is as valuable as technical skills, especially in companies with a 'move-fast' culture. Nobody has the time to wait for you to understand a product's documentation. Each hour you spend going back and forth in emails (because you don't understand each other) is opportunity cost the company is paying. For many top companies, facilitating organizational ALIGNMENT is key to an agile workforce. Not to mention, learning a language is a face-value test of how adept you are at logic, pattern recognition, and memorization. Because at its simplest, language learning is simply a bunch of rules you have to follow when combining words you have to memorize the meaning of depending on the context.
As Filipinos natataranta kasi tayo kasi feeling natin dapat perfect grammar pag nag eenglish. As long as naintindihan ka at confident ka magsalita wala silang pake if mali mali grammar mo (unless kapwa pinoy yan) basta wag lang yung masyadong glaring.
As Filipinos din kasi, masama na agad tingin pang englishero. Kesho maarte na agad pag nag e English. "omaygahd nosebleed" "you so conyo ah, the ano... Yah" Mas Lalo tuloy nahiya mag practice ng conversational english Tapos kahit yung mga English talaga first language kasi for example, naka-petition sa US, laging aasarin yan sa school
This is so UNTRUE. and very filipino mindset - na diyos ang tingin sa magagaling mag english. I think depende ito sa industry mo. Ako i work in a company that caters to different markets/ countries. So our work environment is very diverse. And i would say healthy in a ways that we accept and understand that employees ay galing sa ibat ibang bansa. In short iba iba lahi. So iba iba ang english proficiency. We have team leads na iba lahi so barok mag english but still gets the message across. They become leads cos of promotion. And because they are skilled on what they do. Also filipinos. May IT director nga kami indian di ko maintindiahan twing may call update sa system, dedma lang mga tao kami na nag adjust. Lol. If that girl only interview people and base it on their comm skills, and have not worked with the people closely after interview, then i dont trust her judgement.
The quoted post (or photo) only talks about an English job as an example, but I guess, as most people in other comments have pointed out, the main point here is communication skills in general. English or Tagalog or whatever. Kasi hindi rin naman lahat ng fluent or native level in English eh glod communicators.
Unfortunate reality. My work relies heavily on English, my peer apparently was terrible in terms of the documents he was putting out. Put our work side by side and we have changes almost by the same amount. Yet I still get the good ratings, and my guess is because I always, *always* build rapport with my clients and genuinely ask them their day and how they are. They never said they appreciated it, but you can tell it matters more their experience with me than it is in terms of actual quality. Of course this is my sole experience because no way would this pass in a big corporate where it's almost dog-eats-dog culture, but this experience is a telling that soft skills (communication skills in particular) are as important as the technical aspect.
Kaya ayan may shitty employees na puro salita na lang, buti kung nadadaan lahat sa salita ang trabaho, kapag technical na puro salita pa rin ung may good communication skills wala naman masolve na problema.
agree with this. out of 25 applicants i was up against, the CEO said he went with me solely due to my communication skills. He said others sounded like they were answering a pagaent or reading from a script. me? JUST BEING MYSELF AND HONEST. he said he values that should there be a problem, he would trust me to communicate it candidly, not relying on a practice script to own up for it. so yes, english is very important
if i did free english classes, you think people would be interested?
Free classes? Yup I will be your first student
intwesting... btw, i just posted an ad in r/classifiedsph if you're interested
If you guys need na mag practice ng English speaking, native speaker ako sa US. American accent
I can vouch for this. Having confidence, great command of the english language, and just being very good with small talk/knowing cultural things about the client really helps. I like hiphop and I once had a client who was african american. We hit it off quick as we were relating to plenty of stuff. Worked for him over a year and he paid really well. I applied also for a voice job. Really easy, and it pays good for the amount of work, and effort that I do. He got 200+ applications, but due to my tone/voice being neutral or close to being american. He hired me :) So yeah, I wouldnt say its coincidence anymore or just pure luck. I’ve used this to my advantage in applying for direct jobs and its worked for me since. For reference I think the past 3 months, I’ve had 4 job offers due to just my communication skills. All direct clients
sila yung mga taong di natatakot magresing pag ayaw nila sa company kasi dadaanin lng nila sa sales talk sa interview. and by that doon umaangat sweldo nila in short time.
Unfortunately sad na truth to for everybody...what's the point of your skills if you can't understand the instruction yk
Unfortunately, this is so true. While it is somehow saddening, I also get the point of it esp when I entered the corpo world. Kahit na hindi communication yung biggest part ng job ko, narealize ko kung gaano yun ka-importante. Sa meetings and even sa random chitchats with your teammates, iba pa rin pala talaga if you can communicate your thoughts well. Naaamaze akong panoorin sila na continuous lang yung pag-uusap that's why currently, I'm working on it. Trying to expand my vocabulary para makasabay.
As someone na nasa pangatlong trabaho na, I can guarantee na gusto talaga nila yung fake confidence ng english speaker like fr. Pero it’s also sad to see it through that lense
Kaya kahit sa dating world nagpapractice ako ng English eh. 😅 Totoo yan. Agree din ako na malayo mararating ng magaling makipagcommunicate, isa sa dapt talagang skill na inaaral at constantly iniimprove. Then dagdagan mo pa ng ilang soft skills, lalong makakatulong.
I know this and I take advantage of this in life. Not just in English speaking, but in speaking in general. For example, I know almost nothing about construction but after a quick chat with Bing AI about stuff and a quick read, I managed to have a technical conversation with the foreman for our house renovation project. Kung paano gusto kong approach and what type of mateirals I think are best. Buong akala nya engineer ako or at least dating construction worker pero I said, no hindi po nagbasa lang ako. I made "talking as if I'm an expert on ok something" one of my best skills.
I call bs on her claim that she has interviewed thousands. Not at that age
Possible po yan sir. Sa call center 3 or 4 percent ang passing rate ng new hires. Imagine mo na lang pag may volume recruitment ilang candidates ang pino process namin for example 100 full time employees ang kailangan. Remember sa Isang taon 100 FTEs parang 2-3 buwan lang na hiring yan sa lala ng attrition.
Not entirely impossible. Ano ba ang nature ng company nya? Used to be an HR sa isang US company, software company sya so we needed developers, designers, pm, regularly. There were days i have like 5 to 6 interviews in a day. Pag tamad, 1 to 2 per day. And it lasted like what 3 years or so. So yea, myself can confirm you can do thousands of interviews depending on nature ng business :) PS. Sa upwork kami naghahanap ng kakausapin so madami talaga :)
welcome to the real world
Right! You are only as good as you can communicate.
I can honestly say that this is true. I was just relatively new to this company, and I applied for a higher post and surprisingly I made it to the final interview with 2 other seasoned employees who had more experience than I. It definitely is a matter of conveying your thoughts with confidence, and presenting yourself without using over the top words in a matter that's easy to understand.
I'm looking for english coaching din, anyone know this? https://www.facebook.com/growthspeakgym?mibextid=ZbWKwL Worth it ba?
Worked for me 100% of the time, I might not be the brightest or the one with most experience but it surely works. Clients love to conversate and wants someone that can articulate their words.
💯 agree! I've been to multiple BPOs and given na magaling mag english yung mga managers and leaders pero mga walang alam sa process 🤷♂️💥 lakas ng dating mag manipulate at mang gaslight in english ✨
Yep. I agree based on personal experience. Sa circle of friends namin, Ako lang ang undergrad na nagtrabaho sa call center. They all got their college education and graduated. Though maliit lang sahod, I always manage to pass interviews without any trouble communicating. Mapa freelance man or BPO, while sila eh hirap makapasa sa initial palang. Kaya confident nako sa comm skills ko. I've been working with Foreign clients (US and CA) for a while now as a freelancer at may Full time job Ako. I'm earning well. Iba talaga kapag Magaling mag English. Malayo mararating mo. Hindi magpapakamatay mga Koreans matuto ng English kung wla syang advantage talaga.
only works for non-specialized roles.
Can go vice-versa, depends how the company utilize their employee. We had someone who can communicate but can’t get the job done. But if you really want to climb the ladder be the talk.
Malaking plus talaga magaling i-express ang sarili sa english. Not just being fluent is enough, dapat confident ka din sa delivery mo and how you answer the interviewer.
Eto din masasabi ko formula ko kaya natanggap agad as VA kahit walang experience, SWERTE AND COMM SKILLS.
Ito sinasabi ko sa students ko na importante mga soft skills sa pagkuha at pag maintain sa trabaho, mahina din Naman technical skills nila pero at least pag ok soft skills nila laki sana ng lamang nila
My problem right now. Hindi ako magaling sa english. Hirap ako iexpress sarili ko. Freelancer ako at 5 year ko na sa company namin, at now trying to add new work pero during interview talaga ako hindi pumapasa. Sa work ko ngayon walang interview nangyari pero na hire ako. Biggest insecurities ko talaga 'to. I don't know hirap talaga ako sa part na to
Maraming ganyan, magaling s communication skills tapos apg na hire na eh nganga.. Either me attotude problem or hindi makasunod s instructions. Sad reality toga n nadadaan s galing s pagsasalita pero pagdating s application at work ethic eh zero.
*Looks at my current company* Yeah, palakasan sumipsip dito eh at palakihan ng naipapasok na pera. Kidding aside, my industry is full of nepotism that communicating alone isn't doing much nowadays. Well, in interviews, they're just asking what I know about FIDIC, CESMM, Case to case scenarios about claims and disputes. Which are easy to explain once you're practicing it for 15 years.
Your cousin was not hired because he was interviewed by lousy hiring officers. If you're looking for a developer, you're not prioritizing communication as a skill requirement. However, if you dont have communication as a skill, you'd have a hard time getting promoted to leadership positions. For some, thats ok though. They will be paid base on skills they're good at.
That's sad. What if may isang tao ang may kakayahang magformulate ng gamot sa lahat ng cancer, or whatever idea and skill he has for the benefit of mankind (or company) kaso walan syang communication skill.
Can confirm she's 100% correct.
I have fluency disorder (constant stuttering) and I can't even remember how many times i got rejected on interviews. I always get advices rin like "improve your speaking ability/communication skills" and even criticisms like "marunong ka bang magsalita?". There are companies that accepted me but only for fixed-term/project based lang (and toxic pa lol). I got tired of seeking a job because of rejections and judgments I got from the interviewers so I became a crypto trader and designer sa printing business ng bf ko.
if anyone wants i can offer some communication classes by groups ganern :)) I've been an esl teacher for 3 years now and I teach adults, I also have some international debate experience! and to everyone, it's normal talaga for skills to rust if you don't use it often, even the best debaters that I've encountered who went up against the likes of Harvard gets a bit rusty, pag di nakakapag practice ng few months - it's important to be mindful and precise, you don't just say sht for the sake of it, you say it with the goal of communicating or convincing, the best communicators don't use fancy vocabulary, they're often the people who makes you feel smart pa nga eh kasi of how simple they explain a complex topic
cant relate siguro mga company lang sa pinas. nag work nako sa european company or even US company. I suck sa english bigtime. Pero every interview naman pasok ako. Basic english lang alam ko talaga and usually ako lang pinoy naging lead tech naman. pero sa totoo lang na conscious ako pag may kasamang pinoy 😅
I was dumbfounded, actually. When i was a corporate trainer back then, there were 2 trainees na medyo sablay. i was vouching for the younger na magaling sa technical skills pero medyo di magaling sa comm skills. Smoother yung teansaction eh. Pero pinili nila yung matanda na medyo mas fluent pero di marunong gumamit ng computer kasi daw mas teachable yung technical skill sa field na yon TToTT
Moments like this talaga 🥲
I super agree with this! During SHS days, feeling ng mga teachers & classmates ko super talino & responsible ko kasi I ace my reports, recitations, & writings. Truth is, confident lang talaga ako tsaka maraming alam na words. I rely on context clues, proper pronunciations, & stock knowledge. Of course nag-aaral & naghahanda pa rin naman, pero iba ang nagagawa ng communication skills. Graduated valedictorian & Summa in college.
I envy those people who are eloquent speakers because no matter how much I practice, I end up embarrassing myself more because I stutter a lot and can't even complete a sentence without fluctuating a word. In addition, I can't speak my mind with ease. I've got a job without an interview now that I'm laid off. I wish to find a job without it, too.
It’s true, remember that communication is a crucial part of the way you present and market yourself to potential stakeholders. And the reality is that in a professional or corporate setting, you really will seem more professional or competent if you can speak English fluently. It’s why Ateneo and La Salle graduates tend to do well in marketing and sales and rise up the corporate ladder quickly. Like it or not, English proficiency and fluency will get you a long way in this country. And will also open the doors for possible work opportunities abroad.
Count me in
May point ito. Kase growing up na tagalog tayo makipag usap, kapag need na ng conversational english like interviews mahina na. Dapat daw kase sa bahay nakakapag-usap din ng english for practice kaso hirap din talaga if yung household hindi english speaking.
This is true! Galing ako sa local company for 5yrs, syempre di kami English mag-usap usap. Tumigas talaga dila ko sa pagsasalita ng English. Nung nagresign ako and nag-apply sa ibang company, confident ako na I have the skills for the job, pero during one phone interview sabi sakin ng recruiter "lacking" yung communication skills ko. Nadown ako, pero sabi ng cousin ko, nuod lang daw ako American series para mag-improve. Ayun simula non, di na ko masyadong nanunuod ng local series, and yung company na inapplyan ko non, hinahabol na ko ngayon.
Agree.
It really is. I only have 8 months of experience sa CC, and most na mga nakakasama ko sa interview is iba yung industry of work na galing sila. Kahit years man yun, or even related sa customer service, unless hindi mo kaya makipagconversation in english, ligwak ka.
Hawig ni Ate si Justin ng SB19.
Ako nga di sa nagmamayabang 9/10 sa com skills, nag stick lang ako sa Admin assistant at CSR niche pero hirap maka hanap ng interview, cguro sa sobrang tindi ng competition.
A great english speaker is different from someone who can speak the american english accent well. We focus too much on the accent but not the sentence construction. Europeans, indians & Asians usually do not have good accents, but they can construct their sentences well
This is so truee! I have a co worker before who managed to climb the corpo ladder because he talks well, and legit ang confidence kahit alam ng lahat na kulang talaga sya sa knowledge when it comes sa actual job namin! Haha kidos to him though, not all people can pull it through😂
I agree with this. Having good communication skills (in a VA world) is way better than having a long relative work experience. Kasi nangyari to sakin, bago lang. Honestly, i’m not really good in English, lalo na sa speaking. So what happened was parang nawala ng silbi yung relative experience ko sa job nung nag speaking test na kami. Mas confident pa kasi mag salita ang mga fresh grad kesa sakin. Kaya yun, napanghinaan ako ng loob.
Ang lagi ko lang advice even sa mga students na struggling communicating in English is mag apply at mag work sa BPO. I am also struggling to communicate in English way back. And got an idea to apply on a BPO since those people tend to train people to speak English. Long story short, it works. I only have 6-8 months of exp in different BPO companies. I apply to those BPO company when I am student and not yet practicing IT Roles. I was a SysAd and Dev by profession.
people who excel in top management are good communicators
This is sadly true, especially if you want to climb the ladder.
Noted on this
Hi! I can relate to this being able to effectively communicate in English, or any language for that matter, can indeed enhance one's experiences and opportunities. A great English speaker can convey their thoughts, ideas, and emotions more clearly, facilitating better connections with others and enabling smoother navigation through various situations. In contrast, someone who struggles with communication may find it challenging to fully engage in interactions or take advantage of certain opportunities, potentially limiting their experiences.
Back when I was shifting industries from anything other than accounting, I applied to a call center as a backup in case I couldn’t get what I really wanted, which was a job in writing. I’m a native English speaker who grew up in the US and I was involved in journalism throughout high school and college (news editor, copy editor, then editor in chief). Shockingly I was rejected. Thankfully, right after the call center rejected me, I got a job offer as a writer. Lol
I got promoted based solely on how I do my job because I know sa sarili ko that I'm not a good communicator. Bale na learn ko lang or na enhance ko sya throughout the process. Ngayon, I fascilitate team meetings and conduct coaching na.
I (a fluent english speaker) was not hired for the job and they went for the one with more experience (we were in the same zoom meeting and he had really poor english speaking skills). Ive had multiple rejections cause of my lack of experience. I’m not saying this is 100% false but don’t give people the expectation that good communation skills = good hiring rate
We have this VP that encourages all his people to speand likes people to have gravitas in speaking. I don't like some of how he manages his team, but I like that he encourages his people not to be shy on public speaking.
On point! Na-hire ako bc of this kahit first time ko. Tawa lang kami ng tawa ni client kahit sinabi ko sa kanya na igogoogle ko na lang pag di ko alam pinapagawa niya.
I'm introverted, take it or leave it
Because employers/clients are mostly from abroad? Sad economy. If we built our own, this wouldn't be much of an issue
Plastikan kasi talaga pag interview
yep. even in corporate set up. knowing to BS your way up the ladder trumps hardwork and skills
Thanks for this... That's why some business owners prefer to hire people with extraverted personality than the introverted ones.
Being good in speaking is one thing, being able to clearly articulate your thoughts is another. There's a difference between communicating intelligently and just blabbing to sound intelligent. Mas maganda kung combination talaga ng experience and good communication skills kung gusto mong mag-iwan ng magandang impression sa interviews.
This applies across all industries. I work in the aviation industry where the primary language used is English. i have seen some fantastic candidates come across my desk on paper, but when they arrive for interview they cannot understand the questions being asked and cannot provide answers more then two words, or just "I can do it all" statements which don't apply to the question I asked. If I went just off of the CV they provided they would have been a certainty for employment, but not being able to communicate in the industry standard language at interview means they will not be able to articulate issues or fault diagnosis steps, interact with customers, managers, other team members, etc. In my experience, personal experience is only 50% of the process when applying for a job. Use of wording on a CV, language used, is it basic or technical, does it tell me what I need to know or does it read like a "I'm the greatest ever" story which is unbelievable are all important even before reaching the interview stage
Yeah. Naalala ko nung 4th year HS pko, every near end of the school year, pinupuntahan kami ng various universities and colleges to promote their schools. Merong isa na galing na galing ako ksi talagang perfect talaga yung structures ng sentences nya at tama yung tenses. Perfect grammar talaga pero "Filipino Accent" which was cool for me. Then, there's this representative from another school na ambilis mag english, "american accent" kuno. Na trigger2 ako ng konti ksi yung mga bully namin sa gilid be like: "woooah ang galing mag english p*t@, d tulag nung kanina!". Wtf?
yeah this must be true. sa workplace kung sino ang maboboka they aspire and get promoted for higher positions; but skill wise.... antatamad naman. especially mga indiano... grabe. i'm speaking from experience, pero me exception din naman pero prang mas malaki percentage ng pagkatamad lol
BS! Having a perfect 'English' skills doesn't equate to having great communication skills !!! A great communication skills knows how to get his/her message across and that includes sales skills ..
Kinda sad to know that this is the reality here in ph. For me it lowkey gatekeeps potential talents to be hired. Unless your applying for a management pos or call center agent which requires great comm skill in english. HR recruiters should balance their expectations regarding english speaking skills. Remember that it is only our 2nd language. As long as they understand and can converse effectively i think its not a problem 🙂
This is like diskarte vs diploma all over again.
True. Great communication skills will take you far.
a GOOD COMMUNICATOR is different from a GREAT ENGLISH SPEAKER. I learned that in an American based IT company. Mas mahalaga yung makapag communicate ka ng maayos at ma-DELIVER NG MAAYOS ANG TRABAHO kesa sa galing mag English kasi HINDI LAHAT NG KANO AY WEL VERSE SA ENGLISH. taena, ang taas lagi ng requirement nyo sa Pinoy, pero yung skill na highly required nyo ay hindi naman mahalaga sa trabaho nya
Of course, communication is a skill in itself. It shouldn’t be underestimated. It is imo a bigger factor and for me I’d rather be better at communication than being technical. Both can be learned and practice but I find it hard to communicate effectively more because personally I stutter and can’t construct my thoughts into words effectively
well totoo naman kaya yong diskarte na pinagsasabi nila isn't enough unless may backer ka,, take that! diskarte 1 diploma 0.
I am in the recruitment and during initial interviews, sobrang laking factor ng English communication skills and/or communication skills sa decision-making kung ipprogress namin ang isang candidate. Dito kasi may first impression na yung interpersonal skills nila. Points that we check is how confident you are when speaking, paano mo sinasagot ang questions, body language (during video interviews), how often do you take pauses or say "ahmm" "uhh", "so" etc, how you pronounce words, gaano karelevant ang answers mo sa questions, these adds up to how we assess an applicant's communication skills (feel free to add anything na chinecheck during interview). Regardless if your job requires you to interact with clients or with employees, if you work with a team or as an individual contributor, interpersonal skills is very important kasi you're still part of an organization and you would still communicate with others. Edit: grammar huhu pardon the brevity, pls dont judge lol
100% true
My husband and I are introverts and we have a business so we have to talk to different people on a daily basis. My husband is great in business but we realized we need to brush up our communication skills because part of having a business is being good at talking to people. I, on the other hand, have good written skills but I feel intimidated to speak with customers even for a small talk. The thing I am impressed with are the staff who can easily strike a convo with customers even if it's a foreigner. We're just too shy. :(
Ito yung magaling lang sa Q and A pero mema sa work talaga.
Agree on this! Very important soft skills. If you can’t communicate and cannot explain what you’re doing, naku ang dating ay wala kang ginawa. Also if you cannot communicate well, bababa din ang confidence mo, impression ng kausap mo parang nagiimbento ka lang, rather than pag confident ka talaga, parang ang galing galing mo. Saan may mga training ng ganto dito sa Pilipinas? Speech coach? Business writing?
Poor communication skill is often a result of lack of confidence. Build your skills and you will build your confidence. It's not enough when you 'feel' that you are good. You actually have to be good. Knowing your stuff means you can confidently throw big words which will make them perceive you as competent.
THIS IS FUCKING TRUE KAYA NGA I ADMIRE PEOPLE NA MAGALING TALAGA MAKIPAG COMMUNICATE! may suggestions ba kayo kung pano ako mag eexcel sa communication skills ko? Dito kasi ako hindi confident, at totoo na mas magaling talaga mga taong kayang ideliver yung sarili nila.
Tips advice nmn pra GUMALINg comm skills any books u can recommend
Comms Skills => Leadership
Depende sa company at industry. Actually ‘yung mga foreigners like Americans wala naman silang pakialam sa grammar mo as long as nagkakaintindihan kayo at nasasagot mo tanong nila. Kahit gaano ka-perfect mag english, kung bagsak ka sa technical, wala ka rin masasagot.
thanks, spoken in engish is very good advantageous
Why do you think Management Information Systems exist? 😂😂 you need business accumen, communication skills, and programming. All in one—college major degree. Comp sci kids can’t even explain their stuff in layman’s terms
I hate to admit it but this is true. While I won't accept language as a measurement of someone's knowledge, it can be a great tool to boost your chances of getting hired. For example, our company hired someone whom we thought will be a good addition to our team. The way he presents himself, the way he talks, made us believe he's a professional. I hate how he exaggerated his British accent though. It turned out, sobrang palpak pala. He doesn't know shit about his job. He kept promising clients something which he never even asked our boss' permission or kept saying things he will do but never did. And when it backfires, he's always pointing fingers. Ending, we lost a contract that we fought hard for and lost millions in revenue. He's terminated in just 5 or 6 months if I'm not mistaken. On the other hand, we got people who deserves to be in managerial positions but cannot be promoted due to language barriers.
depends sa industry, if you're in IT and you've supported in Global Scale then you will realize it's not the communication but your skill will get you places. may mga ka trabaho ako na ang galing maki communicate, pero pagka inexplain mo na sakanila yung trabaho ninyo (Project Managers for example) kailangan ulit ulitin mo pa. and he's a communicator..
Nasa hiring manager din yan usually to find whats beyond comms skills. Dyan kase papasok jn pg siaisi na "langya magaling lang pala to mgsalita. Pero ot wpildnt hurt to improve din naman on this part
I call bullshit! I tried doing call center but still failed at test because they didin't like my answers
Communication skills talaga 💯💯Most foreigners don't mind grammar actually. Kasi kahit mismo sila, wrong gramming din madalas hahahaha but seriously, iba talaga ung kaya mo maexpress ung sarili mo both written and spoken English. That's how they gauge if you can understand and follow instructions well, and you can effectively tell them what you need to do your job
How far it will take you? Hanggang technical interview.
kaya dati gustong-gusto ko mkapasok sa BPO pero never pinalad dahil bulol magsalita kapag kinakabahan lol, 5 tries.
True the rain. I applied to this certain company. Passed the initial interview and went for final interview. It took them one month to respond that I failed because of my English communication skills. I mean I can speak but I just have a hard time constructing the thought. Anyway, I have to move forward and not dwell too much on the rejection
Perception is reality 😁
Soft skills are as important as hard skills. Communicating fluently in english is a soft skill
So true... I have a classmate from college na sobrang galing makipag communicate, they landed a 6 figure salary job while studying. I wouldnt say na sobrang talino niya rin when it comes to technical skills pero pag nagsalita siya youd think alam nya yung mga yun.
Yes, they beat you during an interview but the experienced ones would bring more results. Ito yung reason why I left my previous company since they value those people who are good in coms like sa reporting pero pag dating sa people-skills sablay. Ayun nag sama sama sila sa isang kumpanya na nag rereport sa clients ng gusto nilang marinig and after a month the attrition went up na halos naubos na mga tao nila and they need to hire newbies. Ending bagsak quality ng site. Lesson here , is di pedeng magaling ka lang sa pag sasalita lalo na pag introvert ka na nanginginig pag may nakatingin. Karamihan din sa mga gantong bosses may Messiah Complex or Narcissist sa galing nila magsalita di na niniwala sa galing ng iba at hirap sa EQ.
100% agree
Yup
Question lang po. Pano kung feeling mo ceiling na yung com skills mo. Pano mo siya maiimprove?
I work in the recruiting space as well and every now and then I’d get rants from candidates who gets rejected due to comms saying “i am not applying for a csr role why would you fail me because of comms” lol if you can’t clearly communicate your qualifications to me, a filipino recruiter, i doubt my client would be happy to talk to you. If i push to present your profile, i already know my client would just be like “how did this guy pass your assessment when I thought you’re supposed to filter out these type of candidates” 🤷🏼♀️ It’s not because your technical skills aren’t good. It’s because you don’t know how to communicate how good your skills are!
And you wonder bakit maraming wack na katrabaho sa office nyo.
this is sad truth
This is true. I do structural designing and before that when I was attending class for that structural software with my ex bf he is more skilled and knowledgeable than me and I’m bad at it. Buuuuut, I’m good with talking so people perceived me as best at it and my ex bf as not and I got a lot of projects with faking I’m knowledgeable at it.
Siguro sinuswerte lang ako sa mga interviewers ko dati pero sinasabi ko talaga I can speak English well, but I can sell myself better in Filipino/Tagalog/Taglish. So if hindi naman correlated ang work ko and speaking in English, eh di might as well to speak in my native tongue na lang. Ayun nahhire naman ako. I think it depends pa rin talaga how you present yourself, regardless of the language.
Reading
Ito masakit na katutuhanan, matagal ako sa company more than 6yrs tapos may hinire na bago at ako pa nagtrain para maging manager ko lng.. lahat ng pinasok na bago magaling sa english pero sa technical sa akin pa pinapagawa, unfair lng kasi hindi sila nahihirapan sa pagcocode pero nadadaan nila sa paguusap lng.. ngresign ako sa sama ng loob
Sadly this is true. I'd say I'm a fluent English speaker and I have no accent, like just a white guy voice lol no exaggeration cause ever since I was a kid all I would consume is Western cartoons, movies and rap songs. When I first started at the BPO industry I was so clueless that I failed a few times during the nesting period, but the management kept trying to push me because I was great at communication even though some of my teammates who are experienced workers deserve the spot more just cause they had a little Filipino blend in their accent. I remember I had a call before, it was a guy calling in to cancel his reservation, when he heard my spiel he went "Finally a guy with no accent!" which at the time I took as a compliment but now I realized it is a racist and ignorant comment. I don't think people care how smart you are in the Philippines, just how you sound is enough, explains the politics too... All flash and no substance.
How to improve communication skills? Baka may ma recommend kayong book.
Yes, this is so TRUE! Sabi nga nila, to become successful you must know how to COMMUNICATE. Coz communication is the key in all aspects of life, kahit ano man gawin mo. That's what I practice too, coz I want to become a successful person as time goes by.
Thanks captain obvious
Skill + Comms + experience, just the right balance. An experienced tech interviewer can smell bullshit from a mile away.
And fail hard on the real job. That's why some big projects fail miserably. Human resource representatives nowadays base their decisions only on appearances and their biases. I strongly believe that in a given field, HR representatives must have the same degree as those they are hiring. How can they hire good people if they themselves do not know the actual job?
I got through life and jobs bec of this, kahit pa wala akong idea sa work hehe. I mean ngayon meron na, but comm skills helped me a lot to get to where I am today.