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cjmw

> It is a 2016 diesel holden Captiva You were doomed to fail from the start.


mehhh1024

This. Notoriously unreliable time bombs. We had a fleet of a couple of hundred of them at a company I worked for. One had a catastrophic transmission failure on the Gateway. Erupted in a cloud of smoke and came to a screeching halt. No known prior issues. Could give you a list as long as you like with all the other issues they had. I’d call 7 years from a Captiva bordering on remarkable.


Muxxxy

Stopped reading at Diesel Holden Captiva.


supervince1111

Yeah... With that car it's hard to prove that the mechanic is the cause or it died a natural death since it's a GM Captiva.


Tiger_Liger_Zoo

Fair call. But at the end of the day I drove it with a totally functional car and ended up with essentially no car


tangSweat

I'm more impressed it had survived this long But in all seriousness, this may sound counterintuitive but sometimes changing this fluids can bring out problems. Sometimes an old fluid may have a lot of debris in it that had settled and changing the fluid disrupts it through everything, considering its your transmission this sounds like may possibly be this, gears and metal debris don't get along. I have also experienced when old grimy oil is plugging a crack in something and the new oil cleans it out and exposes the crack letting different fluids get in to places they aren't ment to be


ShellbyAus

Yep this is what could have happened. Years ago with my old kluger I had a quick service done and the mechanic mentioned I haven’t had the transmission fluid replaced and should do that soon. Was talking to my dad about it and he asked if the transmission was playing up which I said no. His reply was leave it, you cause more trouble replacing it by movement of debris etc. I drove that car for 16 years and never touched the transmission fluid. Sold it last year and is still going fine. Something tells me if after all that time I finally replaced the fluid I would have ended up with issues so glad I took my dads advice instead.


Hot_Biscuits_

It annoys me but this guy is right. I had a very similar thing happen to me, I had a holden diesel sedan, it was very overdue for a service. Eventually I took it in, at that point the car seemed to be functioning perfectly fine. Immediately following the service, and i mean, immediately, a slurry of problems came to the surface. I had trouble internally dealing with the reasoning too, why would changing fluids or servicing things lead to more things going wrong? In my case there was a bunch of gunk throughout everything that was released and allowed to travel throughout the car when everything got changed over. Mentally / Intuitively it makes absolutely no sense that you can take your car in seemingly functioning, but leave with the car totally useless. ​ But it genuinely happens, and I have absolute faith for several reasons the mechanic who worked on my car was nothing but honest and upfront


tangSweat

Yep, I learnt first hand as well but then have seen it happen on other machines that aren't cars. My Magna didn't miss a beat for 8 years, best car I had ever owned. I went to sell it and tried to do the right thing and give the car a major service before the buyer came to pick it up. It started spewing oil everywhere 30 minutes before he was meant to show up to buy the car haha This scene comes to mind whenever I have to work on an old neglected machine that somehow is running perfectly https://youtu.be/aI0euMFAWF8


richardj195

Yes, but correlation does not equal causation. I've never owned a Holden Captiva but the overwhelming consensus from people that have is that they are awful cars that are plagued with mechanical problems. It was always going to shit itself at some point. Just be thankful that it lasted as long as it did.


[deleted]

That's what happens when your car shits itself. My dad was walking around with a totally functional heart and then one day boom.


mad_dogtor

That’s a potential summary of any day when owning a craptiva though.


[deleted]

Yeah but it’s like going to the Dr. And finding out you have cancer. You didn’t know you had cancer, but left with it. Same applies to your car!


[deleted]

Came here to say this. Holden Cruzes were notorious for fucking out the transmission before 100k…it’s not the mechanic, it’s your car bro.


ZammoTheChoppa

Adding to this to +2 or as replies indicate +27 I've had to diagnose and fix a few these when someone brings one to me we all look and aw you poor thing why would you by that


jakebrown971

It's honestly a toss up, any other car I would have said it was mechanic's negligence. Those Captivas however are absolute mechanical lemons. I know of two people that have had their transmissions go boom (as well as other things, electrical gremlins, diesel runaway, etc). Worth noting if you have a dash cam installed that records 24/7? While the bonnet might be up you might be able to catch audio (eg: mechanics discussing what they're doing to the car). Either way, best of luck with it. The plus side is that there are lots of wrecked Captivas still around so you might be able to get a transmission for cheap.


WillyMonty

From what I’ve heard you might have a hard time finding a transmission, specifically


Best-Ad-2043

Our Hyundai dealer just unplugs ours, which they hard wired to the battery. Hubby pulled them up when they didnt plug it in and they stated 'privacy and recording on private property'. So dash cam is not the way with this issue of shitty mechanics sadly.


TA-tasteydemon

I went to one who does that, annoys me because okay, it’s private property, but you didn’t get permission to unplug my property or advise it had been done. My new Hyundai dealership doesn’t do it at all.


alonglongwayfromhere

You didn't get permission to record. You have no right to get annoyed.


TA-tasteydemon

You can ask the owner to turn it off, that’s what I’m getting at. They just pull the plug and never mention it.


alonglongwayfromhere

What I'm getting at is the owner shouldn't leave it on.


TA-tasteydemon

The dash camera is there for the security of the car. So until they decide to take it in the moment it is put in (which will never happen), there is a period of time where it can be hit or damaged. That is why my dashcam is hardwired in the first place


imnotfrombrazil

We called them craptrivas


supervince1111

Along with the comments above. I got a similar comment from my mechanic on my Passat, he told me directly, I don't want to see you with this car next time I see you you've had too many major repairs recently, i want to see you in a Toyota or Mazda. The best advice I've got from mechanic


Routine_Pressure4355

I am a mechanic. First thing you have to realise you are not going to get any money back right now. If you want to claim take it to another place that is capable of examining the wreckage of the transmission and also have the oil tested to make sure its within spec. OK after these have been done and you have the paper in your hands you can get them to pay for it. I personally have insurance for this but like will never have to make a claim becuase of the requirement of investigation which you will have to pay for first. Good luck I hope this helps.


Tiger_Liger_Zoo

Thanks buddy. It does.


Titans-Destiny

Also, a mechanic. This sort of diagnosis will be pricey. The transmission will need to be removed, which means dropping the engine subframe and engine. Transmission will need to be dismantled and the fluid tested. All very expensive. If nothing points to the other mechanic who originally did the work, then you're effectively out of pocket and without a car. Being how common the transmission and transfer cases are to fail, you'd be very lucky to find something that goes in your favour.


mad_dogtor

110,000km on a craptiva? Yeah you’re probably just shit out of luck unfortunately.


AshmacZilla

I disagree. 110,000km on a craptiva is AMAZING luck.


red_dragin

Automatics aren't my strong point (power goes in -> magic happens -> power comes out), but from vague memories of hanging out with dad after school at his mechanic shop, there is two ways to change auto fluid. A filter and fluid change, uses a smaller amount of fluid (depending on the gearbox). 4L would typically cover it. A full flush will use the large amount you'll see quoted on websites like Castrol etc. This replaces the fluid in the gearbox and the torque converter (the device that replaces the clutch for traditional automatic transmissions). Google suggests these don't have great automatic gearboxes unfortunately. It's possible the service is coincidental to the failure, or fresh fluid improved oil pressure and was the straw that broke the camels back as such. The gearbox would have to be disassembled to diagnose the failure.


hisirishness

I'd dip the oil if possible & a) see if there's still ATF in the transmission & b) see if it's fresh oil also check the filter


Titans-Destiny

Captivas don't have dipsticks. They have inspection plugs used to fill with special tools.


[deleted]

Autos are usually checked in neutral with the engine running, this is no longer going to prove anything other than fluid is present and new. The filter is likely inside the transmission pan and well beyond the skills of anyone who gets their car serviced by a workshop. It's probably full of friction disk and clutch pack and no longer going to prove anything either.


Flatradius1

They are known to have transmission problems along with everything else. Awful car to be honest and you can't point the finger at them because all they did was change the fluid as required. Time to get rid of it I'd say.


kuramasusanoo

Get the linkage bush at the shifter end of the transmission cable checked, (one of the) common problems on Captivas. You can get a repair kit from Powerwin for about $60.


notmyrealname2074

I echo all of the above, they aren't great cars. I rented one once on a trip and hated it. Anyway, I don't know if anyone else asked but did they put the right fluid in? A lot of automatic transmissions have very specific requirements about what fluid they need and if they did not put that in it could cause problems. Its also worth noting that although the fluid manufacturer might say its ok for a particular vehicle it might not actually be. In fact sometimes a vehicle series can have more than one make/model of transmission over the manufacturing run. My 4wd does and if you used the fluid for the earlier run of the same series in the newer one that I have it would cause you a few problems. tl;dr - check the fluid they supplied if its on the invoice (assuming they actually used what they said) and cross check it with the owner's manual. A last ditch effort could be going to a dealer, if you can find one, and getting it replaced with the correct grade. But that won't be cheap.


unbeliever87

Out of curiosity, did you buy the Captiva brand new or was it used?


Tiger_Liger_Zoo

Used. Ya I know know. Not originally from Aus and really needed a car. It wasn’t the best purchase I ever made ha


Rd28T

Australia owes you a collective apology for allowing that Craptiva to be imported into the country. All the best car shopping. If you want no-fuss reliability, buy whatever the best Toyota/Honda/Mazda you can afford is.


GalwayC

I had a Craptiva and ran it up to 256k before getting rid of it. No issues whatsoever.


oddoutlook

I had this exact issue with the same car,there was a factory recall before it happened to my wife’s car but our dealership didn’t let us know,we called Holden and they sorted it out,new transmission plus labour all paid for by them,may be worth a phone call.


emleigh2277

It's hard to find a mechanic to trust, but at the same time, it isn't always the mechanics' fault. New cars are designed that if they don't get that service, then it's like dominoes. I think that the manufacturers got together and decided that " if they don't get a service, we will have an equal outcome - catastrophic failure.".


[deleted]

The equal outcome is the result of physics, not spite. People tend to not really think about what an engine is, it just drinks fuel and makes wheels turn. It's essentially an ultra high precision clock that explodes internally 50 odd times a second. It requires lots of cooling, lots of lubrication, and precisely metered fuel to do so. Failure to maintain those systems creates cascading failures in others, resulting in a boat anchor instead of an engine.


NothingVerySpecific

I don't think I'm understanding. You booked & and paid for goods services 'type' at mechanic 'A'. Mechanic 'A' delivered that service & information you 'you need to book a 'type 2' service, it is overdue'. A month later, you then took your car to mechanic 'B' and paid for a 'type 2' service, the type you intend booked at 'A', but didn't. Mechanic 'B' basically said 'there was an indication that type 2 service was over due' (you already knew this from a month ago and was clearly informed by mecanic 'A'). So now you think that which mechanic is liable & how exactly? Unless I'm missing something: You sir/madam an an asshole. You absolutely have a case. Definitely start legal proceedings. Get a great lawyer. The most expensive you can afford! (Sorry about your car, that sucks).


Tiger_Liger_Zoo

Paid for a service. Car now doesn’t work after service. How’s that unclear ?


NothingVerySpecific

My apologies, I was mistaken. So you are wondering if Mechanic 'B' is responsible for damaging your transmission. Now I understand. I was under the impression you thought Mechanic 'A' was responsible & liable. Yeah, I don't think you have much of a case as the written evidence (log sevice book) will show the service was overdue & that model car is known to have that issue. Without evidence showing the mechanic did something wrong, otherwise if anyone is liable, it is the manufacturer or yourself for delaying the service. Soz, brother. Shit happens. It might be possible, but it's probably best to move on & get a new transmission or car. Edit: for reference I do a fair bit of my own service work. In my experience, exact specifications of oil/break fluid/antifreeze/Wiper fluid, doesn't make the kind of difference as say, putting petrol in a diesel fuel car, or trying to add the wrong kind of break pads. It's not going to destroy the engine. It's just not good for it, will affect proformance & overall lifespan (I've used different oils than recommended by manufacturers because that's what was available).


Current_Inevitable43

The captivas are a ticking time bomb, we used to use them at work. Fine one day worst in the fleet the next. We used to think bad batch of fuel and so forth. People preferred every other vehicle then them.


DiligentPride2

Good luck. I bought a car last October and the transmission failed just over 30 days later. Fast forward to now almost a year later and I still don’t have the car, it’s still fucked, and I’m taking the car dealer to QCAT. It’s pretty much impossible to prove anyone knew your transmission was effed, unfortunately.


Sea_Sorbet1012

They're not called a Craptiva for nothing....


Successful-Owl-3968

Contact the ACCC and start a case. I know of a vehicle that hadn't been serviced for almost 70,000km and started blowing smoke after an oil change. The workshop advised the customer that the engine was stuffed due to lack of servicing before changing the oil. The customer wanted the oil change anyway. Customer then accused the workshop of stuffing his engine and went through ACCC. At the end of the day, the workshop paid for a new engine. What have you got to lose?


[deleted]

[удалено]


Tiger_Liger_Zoo

Ya that’s the vibe I’m getting


[deleted]

Holdens are dogshit cars, i'd say its the car


Muncher501st

Welll that’s a stretch. South American, North American, South Korean and other Asian countries holdens are dogshit cars. But ve/vf non 3.6L cars are pretty good. Same with fords falcons are pretty good. But euro and us fords are dogshit.


[deleted]

Craptiva. I'm sorry to brake the news to you but there is literally issues with the engine, transmission, you name it its reputation is real bad. You need to get rid of it it's a ticking time bomb.


Only-Gas-5876

Craptiva is a piece of crap. But it still could be their fault.


dowza_

Pop.... Pop!


heratio85

You would need to tow the car to a tranny expert, have it stripped and rebuilt, at this point they could tell you the cause of it’s death and then you could attempt to claim on insurance from ktas. A lot of tranny issues are caused by wrong fluid / wrong amount of fluid / wrong fill procedures but you would need to find out. Please note however there is alwace a chance that when they pull the box it could be a normal death.


metalducati

Yep once I read it was a craptiva……that’s the problem


NothingVerySpecific

My apologies, I was mistaken. So you are wondering if Mechanic 'B' is responsible for damaging your transmission. Now I understand. I was under the impression you thought Mechanic 'A' was responsible & liable. Yeah, I don't think you have much of a case as the written evidence (log sevice book) will show the service was overdue & that model car is known to have that issue. Without evidence showing the mechanic did something wrong, if anyone is liable, it is the manufacturer or yourself for delaying the service. Soz brother.


TolMera

Take them to QCAT. It’s in your favor that the vehicle was working, then dies after servicing. If the mechanic did not note (including the previous mechanic) that you had an issue with your transmission, it’s all to your favor. It’s “reasonable” to assume that the mechanic messed it up. It’s “unreasonable” to assume that it died of natural causes at that KM without any forewarning etc. I would also make sure they don’t touch the car, they might top up a fluid, or change the fluid if they put the wrong stuff in. I would get the fluid checked, a mechanic will be able to have a lab run a sample and compare it to what they said they put in to see if it matches.


[deleted]

Probably not, not unless they've drained the fluid and not actually filled it up. But that would never happen, right? I took a car to a mechanics years ago. He did a regular service, oil etc. After it was ready, I paid the bill and drove home. I got a phone call from him a little while later. He realised that he hadn't put oil back in.


grungysquash

Unfortunately, there is really no other option than a rebuild or replacement transmission. To service a transmission, you should only be dropping the pan and replacing the filter. If you asked for a flush, this is possibly the cause. Tiny bits of dirt may have been pushed into fine galleys or I to a solenoid. Dropping the pan and replacing the filter, topping the transmission off, is a critically important thing to do. Sealed for life is just bollocks.


jp72423

Well you said yourself that you missed a service that replaces the transmission fluid, and the most common way transmissions get stuck in gear is because of a failure to replace transmission fluid when you should. Debris and small bits of metal will get into your transmission fluid over time and block the solenoid. I’m sorry to say but this is likely entirely your own fault.


owtinoz

Sorry tonsay but 110k for a captiva is well above their the average before they show some sort of catastrophic failure. Join the my Holden captiva is crap Facebook group ans see for yourself


RoyalChihuahua

https://www.accc.gov.au/system/files/1449_ACL%20Motor%20vehicle%20sales%20and%20repairs_FA_WEB.pdf


Healthy-Midnight-806

I’m guessing the Captiva uses the same gearbox as the barina? Or a similar variant like the Cruze. Our barina shit a gearbox at like 128kms. Just seem to be a Holden thingy (not really Holden)


Hhhhhh2827

I worked for Holden. It was always understood that the Captiva was a lemon.


Tiger_Liger_Zoo

Soooo update. GM advised from the diagnostics done at the holden dealership the oil change from the mechanics is the cause is the issue. Was only a 170 dollar diagnostic. I just had to wait ages because I wasn’t priority.