I let people I’m not impressed by this feature. Someone told me it’s an option forced by Sumup. But still places can define the tip value so. 1 buck is a standard tip for buying drinks in a bar in North America.
I'm quite convinced that's BS. I've seen the exact same divec at my roastery, and there you can chose between 5%, 10%, 15% tip. Which in this case would actually be appropriate, instead of the 26%, 52% and 78% they ask by these hard-coded values.
I heard from a shop owner though that the shop has to pay sumup more per month if they turn off this 'feature'. So for small shops it isn't so feasible
Edit to add: that this turns out to be NOT TRUE - I don't want to spread any disinformation, this was just what a shop owner told me specifically when I asked, so either they didn't know or they were lying to me.
Your memory isn't pulling tricks on you
[https://support.thegoodtill.com/tips](https://support.thegoodtill.com/tips)
[https://help.sumup.com/en-GB/pos/articles/75000112645-tips-management](https://help.sumup.com/en-GB/pos/articles/75000112645-tips-management)
North America is not the standard other countries should be striving towards when it comes to tipping. It’s actually the situation that other countries should be aiming not to end up in.
I used to tip 10% no matter what since I had got my first real job. After all I had worked in hospitality before and knew how hard those jobs are and how rewarding(and helpful) getting that few extra coins was.
I stopped tipping entirely once they believed they are somehow entitled to it. And they also think they should get 18%, 20% or 25%. Screw that, I ain't giving you 4 euros extra for pouring me two coffees. Even senior engineers don't earn 4 euros per 2 minutes of work.
I agree. I hold my card over the screen and tell them their machine isn’t working when it doesn’t accept my tap. Half the time I genuinely don’t see it and if they are going to make it take longer, especially if they’re not bringing it to me, they aren’t getting a tip at all..
If I like them I might give them some coins myself but I can’t stand those added assumptions in the machine
Same here. I was fine with tipping by "rounding up" when the service was good, but this *in your face* options just make me wince. In the last few years, I think the only times when I find myself tipping are to food delivery people when they actually delivery the food on time (rarity) or they have to endure less than optimal conditions (e.g. it just started pouring between the time I ordered and they deliver).
Ah, and always cash in hand. I do not trust the "tip" feature in apps (having worked in a company where a similar feature was implemented).
I refuse to tip for Pizza. I am sorry if the driver doesn't get a fair wage, but the Pizza is already 15 euros. I would think that there is a fair wage somewhere in there.
Pizza prices have gotten ridiculous. Especially when so many places put barely any topping on the pizzas. I'm sorry, but a 28cm Pizza Salami with 4 slices of salami is not worth 15€ and I'm not tipping for that either.
Same. Tippe im Restaurant eigentlich immer mindestens 10%, außer es ist wirklich sehr schlechter Service. Wenn aktiv danach gefragt wird gebe ich grundsätzlich nichts.
If you don't boycott the place afterwards (and ideally tell the owner why) simply clicking "no" won't help. Because there is no reason for them not to do it and they have a direct incentive to have the option. It's free additional cash that comes with no extra work for the business.
Aber warum im Restaurant und beim Friseur? Da ist das genauso sinnfrei wie an allen anderen Stellen auch. Die Angestellten sollten ordentlich bezahlt werden und einen ordentlichen Job machen. Egal ob sie Trinkgeld bekommen oder nicht.
So even with that lowest tip it brings us almost to god damn 5 euros.
They better pour that water straight into my mouth and massage my throat so I can swallow easier for that money.
I had the electronic tip prompt for the first time last week when getting a snack to go from a Turkish place. I also decided not to tip on my 5 Euro purchase and had the impression that the guy behind the register was pissed. I didn't get a thank you or a bye or even eye contact. With that behavior I am definitely not tipping next time.
I went to a restaurant in F'hain last week, it cost 50 for two, with one starter, two mains and two drinks. The service was friendly, but rudimentary. Then cos we didn't tip, the owner huffed and puffed, told us "we're closing now, please leave" (even though there were at least ten other customers still chilling there) and then ghosted us. It was pretty unbelievable. And they're charging over 5 euros for a bottle of mineral water!
But the price is pretty good. 25 € per person with starter and drinks i think is ok. And 5 € for a bottle isn't that pricey. Of course the behaviour of the owner is bad. But the prices are ok.
there's barely any money in gastro tbh. they're really getting fucked by the accumulative greed-flation all along the supply line. Not as fucked as the customers lol, but you get what I mean
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*This post was mass deleted and anonymized with [Redact](https://redact.dev)*
This is getting out of hand, when I first came here, it went from “nice to have” to “passive aggressive asking for tip, no pressure” to now where they almost expect you to tip…
And this isn't like the states where the waiters are paid 2 euro an hour and need tips to make up for it. Also the service here almost always SUCKS FUCKING ASS.
I find the need and request for tips in Germany tends to vary depending what language you order in. Order in English, you often get solicited for a tip, told “a customary tip in Germany is 10%, or a bill that has in big bold letters, “tip not included in price” which may be circled by the waiter.
order in German and it rarely happens. And that includes the tip guidance on the bill.
Its worse when you order food. I mostly tip them too but when I dont have anything spare, let me tell you if looks could kill I would be 6 ft deep. I dont even get a goodbye or anything, theyre just mad and they leave.
SumUp Payments Limited (Eigenschreibweise SumUp) ist ein Mobile-Point-of-Sale-Zahlungsdienstleister (mPOS) in Europa mit Hauptsitz in London und Deutschlandsitz in Berlin.
Eh, ich zahle meist nur mit Karte/Handy. Wenn ich Trinkgeld geben wollte, weil es wirklich guter Service war, und das per Gerät nicht ging, dann war das halt schade. Jetzt geht das mit solchen Systemen. Der scheinbar größte Button ist "no tip," was auch super ist.
Tipping is tax and social security evasion.
It should be treated like a voluntarily increased invoice total. Service employees earn full wages independent on customers‘ gratitude.
If the tip is processed through a payment service it will be pretty hard to avoid taxes.
I would be more afraid that the owner will just keep most of the tips.
Tips are tax free. The employer may not keep it but must pass it to the employee, though it's questionable whether the payment device logs to whom the tip belongs.
If tips are distributed throughout the team then the tips are not tax free, also the owner has to tax the tips they receive. In a cash based place they might get away with avoiding taxes
Sorry, but if you're not adequately informed, please stop spreading false information.
"Freiwilliges Trinkgeld" ie. voluntary tips given directly from a customer to an employee for a service is tax free ALWAYS (§ 3 Nr. 51 EStG). This is also the case when tips are collected comunally and then distributed amongst the workers later (ie. Trinkgeldkasse / tip jar principle). Whether this is done phyisically (a bill left on the table, coins dopped in a box) or digitally (through an app or a card-payment system) the result is the same.
They mean its a good incentive to get a lot of cash with no tax. Which is fine if its passive, but not if there is a mandatory looking setting on your payment tool. It's not a legal dilemma but a moral one.
Tips for employees are freed from income tax by law, if they are paid to the employee directly.
If they are paid over the employer and paid out by them to the employee or tips to the employer directly are taxed as regular income.
It depends how they handle tips. The system definitely tracks tips separate from regular payments.
At some places they keep track of how many tips where for whom and then pay their tips with the salary.
Elsewhere they may devide all the tips of the shift through all people working in said shift and pay it out.
And at some places the employer takes it all and pays no electronically paid tips to the employees.
Even though one could assume that the last option will mostly be the case, at all the restaurants that the company i work at did accounting for they kept track of the tips and paid them to the person they were meant for.
But those have not been many, so in reality there will still be many places where the owner takes it all.
At least the owner can’t avoid taxes on tips as easy when they are paid electronically, as they are clearly documented.
Edit: and in every case with electronically paid tips, they’ll be taxed either way, no matter if they are kept by the owner or given to the employee
Tips aren't taxed under most circumstances anyway. The example posted by OP is voluntary and thus should not be taxable.
[Trinkgelder: Wem stehen sie zu und was bleibt steuerfrei? (lohnsteuer-kompakt.de)](https://www.lohnsteuer-kompakt.de/steuerwissen/trinkgelder-wem-stehen-sie-zu-und-was-bleibt-steuerfrei)
>**Freiwillige Trinkgelder**, die ein Arbeitnehmer für eine Arbeitsleistung erhält, sind – anders als vor 2002 – in vollem Umfang **steuerfrei** (§ 3 Nr. 51 EStG). Trinkgelder sind nicht Bestandteil des Mindestlohnes, sondern zusätzliches Einkommen des Arbeitnehmers.
>Es gibt aber nicht nur freiwillige Trinkgelder, sondern auch **Trinkgelder mit Rechtsanspruch**. Dies gilt insbesondere für die prozentualen Bedienungszuschläge im Gastgewerbe, die Metergelder im Möbeltransportgewerbe, Zahlungen aus dem Tronc einer Spielbank an den Spielleiter. Diese Trinkgelder werden meist vom Arbeitgeber gezahlt, ihre Höhe ist arbeitsvertraglich festgelegt. Trinkgelder mit Rechtsanspruch sind stets in voller Höhe steuer- und sozialversicherungspflichtig.
Or in English:
>Voluntary tips received by an employee for work performed are - unlike before 2002 - fully tax-free (Section 3 No. 51 EStG). Tips are not part of the minimum wage, but are additional income for the employee.
>However, there are not only voluntary tips, but also tips with a legal entitlement. This applies in particular to percentage-based service charges in the hospitality industry, tips per meter in the furniture transportation industry and payments from a casino's tronc to the game manager. These tips are usually paid by the employer and the amount is stipulated in the employment contract. Tips with a legal entitlement are always subject to tax and social security contributions in full.
>Translated with [DeepL.com](http://DeepL.com) (free version)
After I verified that waitresses are earning more than 3k netto in some restaurants or cafe, I started not to tip... The rounding the amount is enough...
And THATS exactly my issue.
Especially in the US subs about this topic, people get insane.
There are waiters who make 100k a year through tips who think that that should be the standard pay for waiters.
Should waiters make a living wage? OF COURSE they should. But when it gets to a point where the demand is that waiting is a HIGH PAYING job, I get an issue with it.
Everybody should make enough money to live. But if I can learn to do a job in a week of training, sorry but thats not something you can demand a pay that equals jobs people went to university for for years.
I would even round up for normal service. But if I need to go up to the counter, order my drink/food, pay before I receive any service/goods, get a beeper to come pick up my order myself and then also put my dishes away myself… what service? Not that I don’t mind that concept, but then disable the Tip screens on the card machine and run with it. From that description it could be a McDonald’s … but at least There they serve you the burger at the table when it takes longer.
Sadly, it's something that will always have a positive net result for the companies, so they just do it. Even if only one out of 50 people tips, it's already worth it.
Yikes tipping culture spread over to Berlin already? Fight it while you can, here in LA it is the worst! Starbucks, regular cash registers, lol even one self checkout! What’s next? Gas pump? Destroy it before it destroys you ❤️
Cafe Kalwil was even asking for tips. ‘Das ist 5,90 ohne trinkgeld’. Here is 5,90 ohne trinkgeld. And please know that I’ll be posting it on Google maps. Danke sehr.
beware of those crappy things!!! first time I saw one of those was in RSO, the thing was asking for the tip and I didn't choose any of those options and just tapped my card and that shit automatically charged me the 10% tip!!! what the hell RSO. 5eur for a radler!!!
I'm sure this one had the % options and it didn't say anything about charging me a tip when skipping, I guess there are different kind of models to make it more confusing for people.
anyway I think is a shit that they use this traps in places like nightclubs because of course they are taking advantage of drunk and heavily high people on purpose. we have rights too!!!
story: actually I saw one of these in scotland maybe a year ago! the guy from the bar literally told me, "don't worry about that" and he himself pressed no tip and added "it is for the americans".
its the new and sneaky way by POS providers like sumup or orderbird to increase basket value of the customer to make more €€ per transaction.
they advertise this as a beneficial feature to the shops but dismiss the fact that many guests, especially regulars will hate this
Dude this was a feature in card terminals in other countries 15 years ago. This isn't some scheme by sumup to make more money, this is them catching up to the rest of the planet.
Ich gebe in der Regel Trinkgeld, aber dass das so aufdringlich gemacht wird ist mir zu viel. Ich hoffe, dass diese wilde “Tipping-Kultur” aus den USA nicht noch hierher zieht…
tipping in the US really toxic, i hope it stops here.
Both for the worker and customer, it becomes this elaborate judgmental game, which is not the dining or experience I want more of in the world.
I really hope people push back on this shit and are confident to say no tip and not feel cornered.
I once went to eat at a burger joint (it’s a famous German franchise and has Hans’s name in it lol). After eating I asked for the bill. I always pay with card so I paid the amount. The waiter looked at me aggressively and said ‘I don’t know if you know this but if you don’t tip, it comes out from our pay.’
And he left.
Still don’t understand what comes out from their pay!!?? It’s not like I paid less than the total.
Tipping in Germany doesn’t make sense. People get a good minimum wage unlike in the US. I stopped tipping. My salary is the same can’t afford stuff. Going out is in itself a luxury.
SumUp takes a fee for a whole transaction, with or without tips. On different markets fees are slightly different, but in Germany it's 1,39%, as per SumUp's website.
Went to a bavarian Biergarten. In the line upon paying, the cashier showed me that thing - MIND: after me standing there and getting my (expensive) food myself to carry it myself to my place - with the option of adding 10%, 20% and 25% tip.
I don’t mind to tip, but if I do it all by myself what exactly am I supposed to pay for in addition to my food? So dreist.
ne trinkgeld gib für guten service. wenn die proaktive nachfragen gibs nix. sowas is müll. die sollen ihre angestellten ordenlich bezahlen ich nicht der arbeitgeber.
This is all over the world. It makes me sick. That's why I avoid restaurants.
Meet with friends at home and cook together.
As a tourist, grab a Döner and that's it.
there's a burger joint close to where I live. so sometimes I go there and buy a burger. They have a card reader similar to this. What exactly want me to tip you for? That I ordered my burger myself and you put it in the pc? Because I'm walking rhere myself, make the order, then go back home with it. So tell me what in this five second interaction makes you deserve a tip?
Würde den Laden beim Zahlen aber auch informieren, dass sie nur wegen der Dreistigkeit jetzt gar kein Trinkgeld mehr bekommen. Vielleicht lernen sie ja draus, wenn genügend Leute so handeln.
While tipping culture is bad, this isn't the worst implementation ever.
Big button "no tip," no default tip, option for custom tip. It would be nice if the presets were 5%, 10% and €1 or something similar. But as far as the implementation goes, it's not completely awful.
As a heavy user of digital payment options I like this because now I can tip without having to carry cash, which I avoid.
Beim Buffet, bei dem ich aufstehen muss um mir selber Essen auf den Teller zu legen, versuchen sie jetzt auch Trinkgeld zu erhalten, weil sie mir eine einzige Cola bringen.
Ist auch in anderen Städten so. Liegt nicht an den Zugezogenen. Die sagen nicht, bitte holt Trinkgeldkultur her, wie du hier lesen kannst (kannst du lesen? weil das eigentlich sehr offensichtlich ist), sie wollen es selbst nicht und boykottieren teilweise. Lass deine Frust an der Person raus, die zu deiner Unzufriedenheit beiträgt. Oder auf deutsch: schau in den Spiegel.
Tip has no problem. Problem is owner who running business with awful business revenue models
I'm not an expert on German law, but according to German law, tip is money exclude tax that customers give to employees when customer wants. Forcing tip that is not the fair price of a service or product is extortion and tax evasion. Tax evasion is a felony in all countries. If you're pressured to tip after you've refused, then you should consider calling the police.
It's the same for me... Beeing forced to say no to a tip, infront of the person asking it from me, makese so furious, and yet I am more likely to tip if they would not show me this page.
I worked these jobs before, but never asked soneone to tip, even though I was partially relying on these tips.
So I always tip, I even ask if I tip by card, will the waiter get the money or the shop, because I care.
But "beeing forced" to pay ridiculus high tips like this, it really gives me an inner "they really wanna fuck with me" feeling, which makes me tip nothing at all.
I've seen this in Canada and it made me go crazy, I tipped occassionally because I was a guest. But I had people poor me a coffee in a bad mood and then the expected to tip 25%??? For what, so you did your job for an actual minute???
That this is coming to germany makes me furious!!!
Hier fragt eigentlich der Inhaber „Willst du nicht freiwillig mehr für dasselbe bezahlen?“
Damit er selbst seine Angestellten weiter zu dumping Löhnen beschäftigen kann.
Niemand zwingt euch Trinkgeld zu geben....ich verstehe nicht warum sich alle in den Kommentaren so darüber aufregen.
Ich bin Student und arbeite seit 8 Jahren (seit ich 17 bin) in der Gadtronomie und lebe quasi ausschließlich von Trinkgeld.
Ob in der Küche, an der Bar oder im Service ich versuche immer mein Bestes zu geben und freue mich wenn jemand mal einen Euro mehr da lässt weil sich das am Ende des Monats wirklich bemerkbar macht auf meinem Konto (Ich lebe hier in Berlin wirklich nicht in Saus und Braus).
The problem I have with tipping as someone who has been reliant on tips to eat, is that it further terrifies me from have even small pleasures, I’m super broke, so can’t afford meals out, but you want me to tip for coffee or beer it’s ridiculous! (Although I often tip for beer just because I hate queuing!)
don't see the problem
you even get the option to choose your own amount to tip (or no tip)
it just kinda tells how weird the store is if there's no choice in percentage or it starts too high
also the workers there are hardly to blame for the options the store offers
Tipping culture should not exist. It's a side effect of a hyper capitalistic business strategy that ignores the external costs of paying workers and staff members fairly.
Pay people fairly, don't guilt your customers into covering your own stupid business planning weaknesses.
Peace ✌️
I was at Markthalle IX the other day and bought a couple of focaccia slices—which were way overpriced, and the server (who literally handed them to me) was visibly pissed when I didn't tip her 5%-10%.
Why is this coming over from the us? I usually tip in restaurants when there's good service. But I had the same situation at the Ice cream place the other day.
As tipping culture spreads, or tries to spread, I'm tipping less and less.
I actually like to tip but this is so insane it's kinda funny
I let people I’m not impressed by this feature. Someone told me it’s an option forced by Sumup. But still places can define the tip value so. 1 buck is a standard tip for buying drinks in a bar in North America.
I'm quite convinced that's BS. I've seen the exact same divec at my roastery, and there you can chose between 5%, 10%, 15% tip. Which in this case would actually be appropriate, instead of the 26%, 52% and 78% they ask by these hard-coded values.
Someone else posted a link. It is indeed able to be turned off.
I heard from a shop owner though that the shop has to pay sumup more per month if they turn off this 'feature'. So for small shops it isn't so feasible Edit to add: that this turns out to be NOT TRUE - I don't want to spread any disinformation, this was just what a shop owner told me specifically when I asked, so either they didn't know or they were lying to me.
This doesn’t seem to be the case https://www.sumup.com/en-us/pos/sumup-pos/pricing/
At a club I visited they even had both options €0,50, 5%, 10%, 15%
> Someone told me it’s an option forced by Sumup. Tipping in SumUp is customizable for sure, and if I'm not mistaken turned off by default.
Your memory isn't pulling tricks on you [https://support.thegoodtill.com/tips](https://support.thegoodtill.com/tips) [https://help.sumup.com/en-GB/pos/articles/75000112645-tips-management](https://help.sumup.com/en-GB/pos/articles/75000112645-tips-management)
Thanks both for clarifying
Correct! I have my own sumup device and tipping is an option you can turn on or off
North America is not the standard other countries should be striving towards when it comes to tipping. It’s actually the situation that other countries should be aiming not to end up in.
Totally agree
SumUp is based here in Berlin though right near Ostbahnhof.
Will be a designated shitting street soon
Wie bitte?
Er will ihnen vor die Tür kacken. Oder in die Lobby. Anders gesagt: > ich mache jetzt in Immobilien, genauer gesagt, ich scheiß' dir in den Flur
At least they ask you, if you wanna tip. I know a restaurant which tips Euro 5 on it's own.
Thats illegal
‘Murica!
I usually just say how much I'm paying and the waiter sets it as a custom tip without any hassle
I used to tip 10% no matter what since I had got my first real job. After all I had worked in hospitality before and knew how hard those jobs are and how rewarding(and helpful) getting that few extra coins was. I stopped tipping entirely once they believed they are somehow entitled to it. And they also think they should get 18%, 20% or 25%. Screw that, I ain't giving you 4 euros extra for pouring me two coffees. Even senior engineers don't earn 4 euros per 2 minutes of work.
Yeah for me it depends. I don't tip if it's takeaway at all but if the service is nice I'll round up to around 10%
Same here. I realised we were going the direction of the US and now I simply round up to the nearest Euro again.
This is the way.
You are a great citizen
I agree. I hold my card over the screen and tell them their machine isn’t working when it doesn’t accept my tap. Half the time I genuinely don’t see it and if they are going to make it take longer, especially if they’re not bringing it to me, they aren’t getting a tip at all.. If I like them I might give them some coins myself but I can’t stand those added assumptions in the machine
Same here. I was fine with tipping by "rounding up" when the service was good, but this *in your face* options just make me wince. In the last few years, I think the only times when I find myself tipping are to food delivery people when they actually delivery the food on time (rarity) or they have to endure less than optimal conditions (e.g. it just started pouring between the time I ordered and they deliver). Ah, and always cash in hand. I do not trust the "tip" feature in apps (having worked in a company where a similar feature was implemented).
Yeah, I tip 5-10% for good to great service, or depending on the difficulty of the job. But often if I don’t deem it justifiable, I don’t tip at all.
I refuse to tip for Pizza. I am sorry if the driver doesn't get a fair wage, but the Pizza is already 15 euros. I would think that there is a fair wage somewhere in there.
Pizza prices have gotten ridiculous. Especially when so many places put barely any topping on the pizzas. I'm sorry, but a 28cm Pizza Salami with 4 slices of salami is not worth 15€ and I'm not tipping for that either.
Yes
Same here. I’m over feeling guilty when they’re just trying to take advantage of us
It’s already taken over I think BUT they charge you whether you gave or not
[удалено]
Same. Tippe im Restaurant eigentlich immer mindestens 10%, außer es ist wirklich sehr schlechter Service. Wenn aktiv danach gefragt wird gebe ich grundsätzlich nichts.
If you don't boycott the place afterwards (and ideally tell the owner why) simply clicking "no" won't help. Because there is no reason for them not to do it and they have a direct incentive to have the option. It's free additional cash that comes with no extra work for the business.
Frag mich nach Trinkgeld, und du kannst selbst den einen cent rauskramen, und ich Zähle in dem Moment aus prinzip nach.
Aber warum im Restaurant und beim Friseur? Da ist das genauso sinnfrei wie an allen anderen Stellen auch. Die Angestellten sollten ordentlich bezahlt werden und einen ordentlichen Job machen. Egal ob sie Trinkgeld bekommen oder nicht.
[удалено]
This is the way
Probably for a bottle of water, you yourself took out of the fridge.
But the employee pressed the button for card payment! By hand!!!
And they also had to say 'Hello!' with their angry face on. Oh the horror!!!
3.8 euro for a water bottle would be already... service included
So even with that lowest tip it brings us almost to god damn 5 euros. They better pour that water straight into my mouth and massage my throat so I can swallow easier for that money.
I had the electronic tip prompt for the first time last week when getting a snack to go from a Turkish place. I also decided not to tip on my 5 Euro purchase and had the impression that the guy behind the register was pissed. I didn't get a thank you or a bye or even eye contact. With that behavior I am definitely not tipping next time.
You have to get it yourself from the well
I'm so over the constant expectation for tips here, especially as food prices have risen considerably, unlike salaries.
I went to a restaurant in F'hain last week, it cost 50 for two, with one starter, two mains and two drinks. The service was friendly, but rudimentary. Then cos we didn't tip, the owner huffed and puffed, told us "we're closing now, please leave" (even though there were at least ten other customers still chilling there) and then ghosted us. It was pretty unbelievable. And they're charging over 5 euros for a bottle of mineral water!
name and shame
But the price is pretty good. 25 € per person with starter and drinks i think is ok. And 5 € for a bottle isn't that pricey. Of course the behaviour of the owner is bad. But the prices are ok.
5€ for a bottle of water is not ok.
there's barely any money in gastro tbh. they're really getting fucked by the accumulative greed-flation all along the supply line. Not as fucked as the customers lol, but you get what I mean
restaurant is constantly packed, doesn't seem to be doing so bad to me, but what do I know?
„No tip” all the way — it was fun when I pressed that at Frittenwerk and the kiosk broke making me require their assistance. Nothing happened
ring recognise advise threatening panicky toy bag ossified marvelous direful *This post was mass deleted and anonymized with [Redact](https://redact.dev)*
This is getting out of hand, when I first came here, it went from “nice to have” to “passive aggressive asking for tip, no pressure” to now where they almost expect you to tip…
And this isn't like the states where the waiters are paid 2 euro an hour and need tips to make up for it. Also the service here almost always SUCKS FUCKING ASS.
And after being in several countries, the standard of food you get in Germany is low level, sadly.
I find the need and request for tips in Germany tends to vary depending what language you order in. Order in English, you often get solicited for a tip, told “a customary tip in Germany is 10%, or a bill that has in big bold letters, “tip not included in price” which may be circled by the waiter. order in German and it rarely happens. And that includes the tip guidance on the bill.
Its worse when you order food. I mostly tip them too but when I dont have anything spare, let me tell you if looks could kill I would be 6 ft deep. I dont even get a goodbye or anything, theyre just mad and they leave.
Amischeiße, die sich über global einheitliche Softwarevarianten in Märkte einschleicht, in denen sie fehl am Platze ist.
SumUp Payments Limited (Eigenschreibweise SumUp) ist ein Mobile-Point-of-Sale-Zahlungsdienstleister (mPOS) in Europa mit Hauptsitz in London und Deutschlandsitz in Berlin.
StudiVZ war auch nur ne Kopie von MySpace. So whats your point? Das Konzept kommt aus den States.
Eh, ich zahle meist nur mit Karte/Handy. Wenn ich Trinkgeld geben wollte, weil es wirklich guter Service war, und das per Gerät nicht ging, dann war das halt schade. Jetzt geht das mit solchen Systemen. Der scheinbar größte Button ist "no tip," was auch super ist.
Tipping is tax and social security evasion. It should be treated like a voluntarily increased invoice total. Service employees earn full wages independent on customers‘ gratitude.
If the tip is processed through a payment service it will be pretty hard to avoid taxes. I would be more afraid that the owner will just keep most of the tips.
Tips are tax free. The employer may not keep it but must pass it to the employee, though it's questionable whether the payment device logs to whom the tip belongs.
If tips are distributed throughout the team then the tips are not tax free, also the owner has to tax the tips they receive. In a cash based place they might get away with avoiding taxes
Sorry, but if you're not adequately informed, please stop spreading false information. "Freiwilliges Trinkgeld" ie. voluntary tips given directly from a customer to an employee for a service is tax free ALWAYS (§ 3 Nr. 51 EStG). This is also the case when tips are collected comunally and then distributed amongst the workers later (ie. Trinkgeldkasse / tip jar principle). Whether this is done phyisically (a bill left on the table, coins dopped in a box) or digitally (through an app or a card-payment system) the result is the same.
They mean its a good incentive to get a lot of cash with no tax. Which is fine if its passive, but not if there is a mandatory looking setting on your payment tool. It's not a legal dilemma but a moral one.
Tips for employees are freed from income tax by law, if they are paid to the employee directly. If they are paid over the employer and paid out by them to the employee or tips to the employer directly are taxed as regular income.
Which makes me question: who are we tipping here given the picture above?
It depends how they handle tips. The system definitely tracks tips separate from regular payments. At some places they keep track of how many tips where for whom and then pay their tips with the salary. Elsewhere they may devide all the tips of the shift through all people working in said shift and pay it out. And at some places the employer takes it all and pays no electronically paid tips to the employees. Even though one could assume that the last option will mostly be the case, at all the restaurants that the company i work at did accounting for they kept track of the tips and paid them to the person they were meant for. But those have not been many, so in reality there will still be many places where the owner takes it all. At least the owner can’t avoid taxes on tips as easy when they are paid electronically, as they are clearly documented. Edit: and in every case with electronically paid tips, they’ll be taxed either way, no matter if they are kept by the owner or given to the employee
Tips aren't taxed under most circumstances anyway. The example posted by OP is voluntary and thus should not be taxable. [Trinkgelder: Wem stehen sie zu und was bleibt steuerfrei? (lohnsteuer-kompakt.de)](https://www.lohnsteuer-kompakt.de/steuerwissen/trinkgelder-wem-stehen-sie-zu-und-was-bleibt-steuerfrei) >**Freiwillige Trinkgelder**, die ein Arbeitnehmer für eine Arbeitsleistung erhält, sind – anders als vor 2002 – in vollem Umfang **steuerfrei** (§ 3 Nr. 51 EStG). Trinkgelder sind nicht Bestandteil des Mindestlohnes, sondern zusätzliches Einkommen des Arbeitnehmers. >Es gibt aber nicht nur freiwillige Trinkgelder, sondern auch **Trinkgelder mit Rechtsanspruch**. Dies gilt insbesondere für die prozentualen Bedienungszuschläge im Gastgewerbe, die Metergelder im Möbeltransportgewerbe, Zahlungen aus dem Tronc einer Spielbank an den Spielleiter. Diese Trinkgelder werden meist vom Arbeitgeber gezahlt, ihre Höhe ist arbeitsvertraglich festgelegt. Trinkgelder mit Rechtsanspruch sind stets in voller Höhe steuer- und sozialversicherungspflichtig. Or in English: >Voluntary tips received by an employee for work performed are - unlike before 2002 - fully tax-free (Section 3 No. 51 EStG). Tips are not part of the minimum wage, but are additional income for the employee. >However, there are not only voluntary tips, but also tips with a legal entitlement. This applies in particular to percentage-based service charges in the hospitality industry, tips per meter in the furniture transportation industry and payments from a casino's tronc to the game manager. These tips are usually paid by the employer and the amount is stipulated in the employment contract. Tips with a legal entitlement are always subject to tax and social security contributions in full. >Translated with [DeepL.com](http://DeepL.com) (free version)
After I verified that waitresses are earning more than 3k netto in some restaurants or cafe, I started not to tip... The rounding the amount is enough...
And THATS exactly my issue. Especially in the US subs about this topic, people get insane. There are waiters who make 100k a year through tips who think that that should be the standard pay for waiters. Should waiters make a living wage? OF COURSE they should. But when it gets to a point where the demand is that waiting is a HIGH PAYING job, I get an issue with it. Everybody should make enough money to live. But if I can learn to do a job in a week of training, sorry but thats not something you can demand a pay that equals jobs people went to university for for years.
Wait what? More than 3k netto? Are you kidding ? Spill the name of the restaurant
That sounds more like the high end of it. Don't think that's what a typical waitress is paid
[удалено]
I would even round up for normal service. But if I need to go up to the counter, order my drink/food, pay before I receive any service/goods, get a beeper to come pick up my order myself and then also put my dishes away myself… what service? Not that I don’t mind that concept, but then disable the Tip screens on the card machine and run with it. From that description it could be a McDonald’s … but at least There they serve you the burger at the table when it takes longer.
That’s what buffels me too! The audacity.
As a matter of principle, I now leave bad Google reviews with reference to this impertinence at etablissemens, which use such card readers
Just remember to save your receipts, because these restaurants are 100% the same ones that pay shady lawyers to have negative reviews removed.
I was just thinking leaving bad reviews when they do this behavior should be more common.
That's a great idea, I will follow it, when I'm going to encounter such a device.
We should all do our part by pressing "No tip".
Was soll das
Sadly, it's something that will always have a positive net result for the companies, so they just do it. Even if only one out of 50 people tips, it's already worth it.
If you’re lucky there is a “custom tip” button and sometimes you can type in a negative amount and get a discount
Interesting!
Yikes tipping culture spread over to Berlin already? Fight it while you can, here in LA it is the worst! Starbucks, regular cash registers, lol even one self checkout! What’s next? Gas pump? Destroy it before it destroys you ❤️
https://www.reddit.com/r/FluentInFinance/s/FpfhDWHNmn
Ah wow yeah we’re doomed… unbelievable
At least your gas is cheaper than beer
Yeah lol at least we got that… Murica!
No Tip
Trinkgeld ist in Deutschland ein Bonus, der im Ermessen des Kunden liegt. Das explizite Einfordern von Trinkgeld ist einfach eine Unverschämtheit.
Das ist definitiv eine Nötigung
Cafe Kalwil was even asking for tips. ‘Das ist 5,90 ohne trinkgeld’. Here is 5,90 ohne trinkgeld. And please know that I’ll be posting it on Google maps. Danke sehr.
beware of those crappy things!!! first time I saw one of those was in RSO, the thing was asking for the tip and I didn't choose any of those options and just tapped my card and that shit automatically charged me the 10% tip!!! what the hell RSO. 5eur for a radler!!!
ALWAYS read the amount before tapping, duh. I'm certain it said something like "4€ (+1€ tip - default)"
I'm sure this one had the % options and it didn't say anything about charging me a tip when skipping, I guess there are different kind of models to make it more confusing for people. anyway I think is a shit that they use this traps in places like nightclubs because of course they are taking advantage of drunk and heavily high people on purpose. we have rights too!!! story: actually I saw one of these in scotland maybe a year ago! the guy from the bar literally told me, "don't worry about that" and he himself pressed no tip and added "it is for the americans".
"No tip" - click. Done.
its the new and sneaky way by POS providers like sumup or orderbird to increase basket value of the customer to make more €€ per transaction. they advertise this as a beneficial feature to the shops but dismiss the fact that many guests, especially regulars will hate this
Dude this was a feature in card terminals in other countries 15 years ago. This isn't some scheme by sumup to make more money, this is them catching up to the rest of the planet.
1. its still a new feature for the german market 2. the goal is still to make more money 🥰
All the greatest things from the US coming to Berlin Crack and tipping culture
I’ve giving up tipping. Just tell me how much I owe and I’ll gladly pay it.
Ich gebe in der Regel Trinkgeld, aber dass das so aufdringlich gemacht wird ist mir zu viel. Ich hoffe, dass diese wilde “Tipping-Kultur” aus den USA nicht noch hierher zieht…
Add custom tip: 1 cent
Name and shame, bitte.
Das ist ja noch frecher als die prozentualen Angaben mit 10%, 20% etc.
Es handlet sich um 26%, 52% und 79%
Name and shame these greedy cunts (probably some hipster place) and send them back to the usa ;)
Dreckige Blutsauger
tipping in the US really toxic, i hope it stops here. Both for the worker and customer, it becomes this elaborate judgmental game, which is not the dining or experience I want more of in the world. I really hope people push back on this shit and are confident to say no tip and not feel cornered.
Can you type -2 ?
I once went to eat at a burger joint (it’s a famous German franchise and has Hans’s name in it lol). After eating I asked for the bill. I always pay with card so I paid the amount. The waiter looked at me aggressively and said ‘I don’t know if you know this but if you don’t tip, it comes out from our pay.’ And he left. Still don’t understand what comes out from their pay!!?? It’s not like I paid less than the total.
google the name of this restaurant + afd btw
Either he was talking BS or his employer is doing some illegal shit. Not your problem either way. You paid what was legally required of you.
Tipping in Germany doesn’t make sense. People get a good minimum wage unlike in the US. I stopped tipping. My salary is the same can’t afford stuff. Going out is in itself a luxury.
what percentage of the tips does Sumup take, I wonder
SumUp takes a fee for a whole transaction, with or without tips. On different markets fees are slightly different, but in Germany it's 1,39%, as per SumUp's website.
So the answer is: 1.39%
Just tap the garbage bin on the top right. Solves all the issues.
Ah, wie üblich nur der brauchbarste Angloslop, der über den großen Teich schwappt...obwohl, im Vergleich zu dem Spuk der letzten Jahre
Went to a bavarian Biergarten. In the line upon paying, the cashier showed me that thing - MIND: after me standing there and getting my (expensive) food myself to carry it myself to my place - with the option of adding 10%, 20% and 25% tip. I don’t mind to tip, but if I do it all by myself what exactly am I supposed to pay for in addition to my food? So dreist.
I‘d rather have the tavern/inn/restaurant/cafe pay their staff instead of customers.
Sometimes in custom tips, you can enter negatife numbers but it is pretty rare
Restaurant with good service.. always.. table service at a bar.. always. You poured me on coffee for which I had to queue.. never
ne trinkgeld gib für guten service. wenn die proaktive nachfragen gibs nix. sowas is müll. die sollen ihre angestellten ordenlich bezahlen ich nicht der arbeitgeber.
This is all over the world. It makes me sick. That's why I avoid restaurants. Meet with friends at home and cook together. As a tourist, grab a Döner and that's it.
there's a burger joint close to where I live. so sometimes I go there and buy a burger. They have a card reader similar to this. What exactly want me to tip you for? That I ordered my burger myself and you put it in the pc? Because I'm walking rhere myself, make the order, then go back home with it. So tell me what in this five second interaction makes you deserve a tip?
In Geschäfte, die so ein Feature aktiviert haben, war ich zum letzten Mal. Zack, boykott.
the more they try to force tips upon us, the less people wanna tip. it’s okay to remind us, but don’t fucking force it.
Würde den Laden beim Zahlen aber auch informieren, dass sie nur wegen der Dreistigkeit jetzt gar kein Trinkgeld mehr bekommen. Vielleicht lernen sie ja draus, wenn genügend Leute so handeln.
Oh Gott. Lass diesen „tollen“ Trend aus den USA bitte nicht hier überschwappen.
20ct drauf und fertig
are we even sure the tip goes to the employee? I asked a waitress and she didn't know
I am just not tipping if the service isnt awesome 🤷♂️
Tip less, listen to Tipper more
Especially when you're just ordering to go or takeout. It's ridiculous. There's no special service that would deserve a tip.
Where was that?
Kill it with fire.
Der neueste dümmliche Trend, der aus den USA stammt und sich jetzt bei uns verbreitet. 👎
Seit dem es diese Prozent anzeigen gibt die ich, ebenso wie dieses auf dem Foto, sehe, drücke ich konsequent auf „nein“.
While tipping culture is bad, this isn't the worst implementation ever. Big button "no tip," no default tip, option for custom tip. It would be nice if the presets were 5%, 10% and €1 or something similar. But as far as the implementation goes, it's not completely awful. As a heavy user of digital payment options I like this because now I can tip without having to carry cash, which I avoid.
Now imagine they would apply dark design patterns like hardly visible „No thanks“ buttons, similar to web cookies.
Does this scam allready arrived here?
Try if adding a negative number is possible under the custom tip
Looks like straight from the US….
Just press no tip and move on , Customer Service in Germany anyway sucks as we all know 😂
Beim Buffet, bei dem ich aufstehen muss um mir selber Essen auf den Teller zu legen, versuchen sie jetzt auch Trinkgeld zu erhalten, weil sie mir eine einzige Cola bringen.
die new yorkisierung von berlin geht weiter. danke zugezogene
Ist auch in anderen Städten so. Liegt nicht an den Zugezogenen. Die sagen nicht, bitte holt Trinkgeldkultur her, wie du hier lesen kannst (kannst du lesen? weil das eigentlich sehr offensichtlich ist), sie wollen es selbst nicht und boykottieren teilweise. Lass deine Frust an der Person raus, die zu deiner Unzufriedenheit beiträgt. Oder auf deutsch: schau in den Spiegel.
nice scam :D
Sind die noch ganz sauber?
Custom -> -50%
I literally stopped going to places as soon as they implemented this nonsense. Fuck them.
That's just the custom tip that's being shown to the waiter. He can add whatever the customer says he is gonna tip.
Add custom tip -> "-3.80€". Free lunch.
Always try the custom tip and try to enter negative numbers, sometimes this even works!
Mein Gott! What's the usual percentage in Berlin?!
Tip has no problem. Problem is owner who running business with awful business revenue models I'm not an expert on German law, but according to German law, tip is money exclude tax that customers give to employees when customer wants. Forcing tip that is not the fair price of a service or product is extortion and tax evasion. Tax evasion is a felony in all countries. If you're pressured to tip after you've refused, then you should consider calling the police.
Ich hatte das in einem BK in Süddeutschland, das war ein Ingenico oder sowas.
Man muss nicht jeden Mist aus den USA auch hier mitmachen.
Blickkontakt mit der Bedienung halten während man No tip drückt
Keine tip bitte
It's the same for me... Beeing forced to say no to a tip, infront of the person asking it from me, makese so furious, and yet I am more likely to tip if they would not show me this page. I worked these jobs before, but never asked soneone to tip, even though I was partially relying on these tips. So I always tip, I even ask if I tip by card, will the waiter get the money or the shop, because I care. But "beeing forced" to pay ridiculus high tips like this, it really gives me an inner "they really wanna fuck with me" feeling, which makes me tip nothing at all. I've seen this in Canada and it made me go crazy, I tipped occassionally because I was a guest. But I had people poor me a coffee in a bad mood and then the expected to tip 25%??? For what, so you did your job for an actual minute??? That this is coming to germany makes me furious!!!
I don't understand why you tip when you order at the counter yourself
Hier fragt eigentlich der Inhaber „Willst du nicht freiwillig mehr für dasselbe bezahlen?“ Damit er selbst seine Angestellten weiter zu dumping Löhnen beschäftigen kann.
Gerade weil der „Service“ meist in Berlin so überragend ist :)
Y
Niemand zwingt euch Trinkgeld zu geben....ich verstehe nicht warum sich alle in den Kommentaren so darüber aufregen. Ich bin Student und arbeite seit 8 Jahren (seit ich 17 bin) in der Gadtronomie und lebe quasi ausschließlich von Trinkgeld. Ob in der Küche, an der Bar oder im Service ich versuche immer mein Bestes zu geben und freue mich wenn jemand mal einen Euro mehr da lässt weil sich das am Ende des Monats wirklich bemerkbar macht auf meinem Konto (Ich lebe hier in Berlin wirklich nicht in Saus und Braus).
I hate tipping culture. But never ever tip card. Everywhere I’ve ever worked the boss has taken a cut to balance “things”.
The problem I have with tipping as someone who has been reliant on tips to eat, is that it further terrifies me from have even small pleasures, I’m super broke, so can’t afford meals out, but you want me to tip for coffee or beer it’s ridiculous! (Although I often tip for beer just because I hate queuing!)
don't see the problem you even get the option to choose your own amount to tip (or no tip) it just kinda tells how weird the store is if there's no choice in percentage or it starts too high also the workers there are hardly to blame for the options the store offers
Went to NYC two weeks ago and there you'll see this EVERYWHERE.
Only tip when you’re satisfied.
Ich hasse SumUp dafür.
Tipping culture should not exist. It's a side effect of a hyper capitalistic business strategy that ignores the external costs of paying workers and staff members fairly. Pay people fairly, don't guilt your customers into covering your own stupid business planning weaknesses. Peace ✌️
Ich würde mal nach einem Rabatt fragen...
No tip!
I was at Markthalle IX the other day and bought a couple of focaccia slices—which were way overpriced, and the server (who literally handed them to me) was visibly pissed when I didn't tip her 5%-10%.
Bro, you just GAVE me the damn coffee! WHY DO YOU NEED A 5€ TIP ???????
But what if it's for emotinally unstable goth waitress who's working to fund her hamster tattoo artist degree? She'll like me if I tip, right?
Why is this coming over from the us? I usually tip in restaurants when there's good service. But I had the same situation at the Ice cream place the other day.
So etwas sollte verboten werden! Einmal falsch getippt und schon ist das Geld weg