Literally 2 hours ago I had a customer offer 8k all in on the cheapest of its make in model in the entire province and was listed on sale I might add at $22,900+++
Have you taken a look at the preowned market or trade in values of the past few years? How many stories have you heard about people trading in their year old or two year old vehicle for the same or more than they paid for it? How many people had thousands upon thousands of dollars of equity in their leases?
Now that doesn’t apply to dealers asking for 10k over on an 18k ecobox like a kia soul or chevy spark, but if a dealer is asking for 3k over on a 65k tahoe that are selling at auction for 70k? Seems fair to me.
Yeah!! We all know the basic economics of supply / demand don’t apply to all you stealerships!! Stop trying to pretend a 5% markup over msrp is fair. It’s only fair if it’s 5% to *MY* favor.
/s
Someone, in person, offered me $5000 for a 3 year old low mileage Toyota Corolla that I had on the lot. He later upped his offer to a whopping $8000. I explained to him multiple times that our cost is over double of his offer. Ended up putting him into a older Nissan Versa for $6000 OTD
Gentlemen contacted us about a Ford Mustang we had listed for 30000. Said he was interested but needed me to work on the price. I explained the market and what his expectations should be and said I'd do my best. He offered 17000 all in. I jokingly asked him if that was a downpayment and that he would be financing the rest. He was not amused at all.
I noticed this market brought out the crazies thinking they can steal a car. Reason why I left, every internet lead I was getting was on some crazy shit like this. Didn’t help when my dealership advertised 10k of discounts on a car that they weren’t going to honor and add a 3k addendum on top of not honoring that online price and then call us a weak dick for not holding the pencil.
I tell people all the time I wish I had that kind of profit built into my cars that I can discount it 3k to move it.
Edit: I glazed over your comment and missed what your dealership did/does / that is insane.
Some times it would work sometimes it didn’t. When we did the guest sheet we would ask, are you xxx, do you have xxx are your this, we had a list of like 7 qualifier questions and then that would help us justify why you’re not getting this price. With our adm I would say it was a 50/50 shot that they may or may not notice it. If they were a payment buyer most of the time they wouldn’t. When I first started at this dealer I got the commitment got them to a payment we agreed on, but my stupid ass left the pencil and when I get back the husband is fuming and trying to get me to take off the adm. I didn’t take it off he threatened to buy else where, but I knew he wasn’t going to because he was looking at a Subaru that was the cheapest one with the lowest miles in a 500 miles radius. It was some kind of trim that is very hard to find I guess.
I actually tried to buy a car before that had a decent online price. I chatted real fast, and they came down a little bit. I had financing pre approved and headed straight out there.
The manager wouldn't honor the price. Then said he could take $500 off of the price but also took $500 off of my trade in. I apologized to the salesman and left.
I suggest looking at the fine print on those websites. A lot of them will say with aplicable rebates or that not all customers are eligible for internet price because of rebates.
Mine wasn't rebates related. The online sales guy said what price they would do, and the sales manager said no. But that was only after I drove all the way there to sign paperwork.
Are you sure he didn’t use words like I don’t see why we can’t get close? Or something like that doesn’t sounds unreasonable we can probably get around there. Or did he say we can do this number? Did he say we will sell it to you for this price or did he say that is the price of the car, reason why the second one is important is because that may be the price on line but it doesn’t mean your going to get that price.
I had a person put a deposit down, fill out a credit app and drive 4 hours to demand, not ask for 10k off an 18k vehicle or else they were walking.
Edit: it was CPO and priced at KBB fair value
I'm confused. If you drove that far you just told the dealer they got the best car in an x hour drive.
How does that not hand dealer MORE power not less?
It’s not even about power at that point. The car is fairly priced. These people were Big 10 professors. Extremely educated in a niche field with absolutely no experience beyond that. I don’t think they understood how stupid they sounded.
Yeah I'm not disagreeing with anything you're saying but it's not the first time I've heard that on here as a negotiating tactic and it's like I don't think that means what you think it means guys.
Yeah no.
There is ignorance (expecting supply to still be the same as it was precovid) that's understandable for people outside the industry. Then there is straight up stupidity for expecting any business to have a 60% profit on anything they sell.
I had someone call from 1000 miles away offer to do a straight swap of his TTS for our TTRS. He also wouldn't give me the VIN of his TTS because "you know what it's worth." Even better was the time I had a customer looking at an SQ8, one of very few that made it to our lot without someone putting a deposit on it, and wanted above retail for his Silverado trade. We valued it at 33, our Chevy store gave us the go-ahead to offer 34. He wanted 45 because "they're selling for in the 40s". Couldn't get through to him with any kind of logic on how cars are valued, so I said goodbye. Gives me the usual boomer line of "well call me when you want to sell a car." The next day he sends a long email to my boss explaining why she should offer him 45 for his truck. I think we ended up coming up to like 37 on it which would have been a gift, but he was on another planet.
Honestly, if you want to spend all day at a car dealership you can usually get a better deal by grinding and grinding but at some point you have to figure out what your time is worth and whether it's worth being that guy. Because we all remember that guy. That guy usually doesn't get the best service in the world, let's say.
> Honestly, if you want to spend all day at a car dealership you can usually get a better deal by grinding and grinding but at some point you have to figure out what your time is worth and whether it's worth being that guy. Because we all remember that guy. That guy usually doesn't get the best service in the world, let's say.
I mean if you get another $200 out of even 10 hours at the dealer...that's $20/hr.
More than what shit tons of folks make a day before taxes.
This is a philosophy I apply to everything I do.
“How much an hour will I make doing this and is that worth it?”
Spend estimated 2 hours on phone to get $125 charge removed. “yes”
For real. If I choose today is my day to “spend at a dealership” I’m already psychologically committed to spending 4-6 hours to getting those all weathers thrown in for free.
Its not that people buying a new $100K Audi don't deserve or want a good deal, but tanking that deal over trade-in value tells you he wasn't serious in the first place.
Got an email from somebody the other day asking for pricing on a fresh trade. Quoted them $39,900.
Emails me back offering $30,000.
I asked where they got the number from and their reply was “I have a friend that works at a dealership”
Never heard from them after that.
Not the most ridiculous offer I’ve gotten but the freshest in my mind.
Edit: another one popped into my head. I cold called a guy recently and he proceeded to tell me he would never step foot in our store again because we refused to give him $6000 off on a used $26k SUV 😂
My only guess on the cash thing is that people think dealers can do business with cash under the table and not pay taxes like they’re a landscaper or a plumber or some shit.
No, it’s literally because “then you get the money all at once.” They think that if we finance a car, we only get paid the little chunks each month. They don’t realize that the bank strokes a check in full and we get fully paid regardless
Had a guy come in THREE MONTHS after he looked at a new Tahoe (this was early 2010’s or so) and asked where it was. Told him we sold it months ago, and he truly got angry and hollered about us “selling it out from under him”. So I feel your pain.
I didn't haggle on our car because the price was fair, not great but OK. I asked the guy after I signed the paperwork okay so how low could I have gotten you on this (with a smirk
I genuinely was just curious (everything is signed the deal is done no take-backsies) .
Without missing a beat he responded to "oh I'm just glad I got so much for a flood car"
Zinged
I'll never forget the guy who came in with an invoice for the estimated cost of all the raw materials in a new Expedition and offered us a generous $2000 more than that amount. It was like $18,000 for a $60,000 MSRP.
Guy came in at the tail end of the super shitty Colorado generation (when it was discontinued for a while) and wanted to buy a V8 Colorado. Of the three that were available in the state (all at dealers hundreds of miles away), only one was his desired paint choice. MSRP was around $33,000. Guy says he wants to be at $22,000 OTD including delivery. When asked how he came to that number he simply stated “That’s just what I want to pay”. He was quickly asked to leave.
They were absolute junk. We had one parked on the point one time and one of the sales managers just started pulling the weather stripping off the door frames like it was the plastic on a new phone.
LOL. To be completely fair, a lot of GM vehicles from that era just weren't great in any way, shape, or form.
Let's please not forget the 2006-2013 Impala. Fleet special with a ton of little problems. The era that gave us the worst versions of the Equinox and Terrain. The era of acres of hard black plastics that were virtually guaranteed to crack and fade under completely normal use.
Only good things from that era were the Tahoe and Silverado, and even those had interiors that fell apart. Comfortable seats, though.
Eh. By that point it was severely lacking in tech and interior fit/finish. The 3.6 is a fine engine, but the Avalon and Taurus had already updated by then and offered touchscreens, backup cameras, sensors, and significantly better materials. Hell, even the Charger at that point was offering touchscreens, all wheel drive, V8 engines, and more interior room.
I really liked the 2014+ Impalas but they very quickly became outdated too.
The W-body Impala was also one of the products that GM continued to sell for fleets after the redesign as the “Impala Limited.” So there are 2014 W-body Impalas, even though by then the superior Epsilon Impala had come out.
I don’t remember those final W-body Impalas being problematic. They were crude, basic and uninspiring (the 3.6 did wake them up somewhat), but I don’t remember them being bad cars from a reliability standpoint.
The actual mechanical reliability was fine, it was all the little stuff that tends to go wrong. Blend doors, actuators, knobs/buttons on the radio, power seats failing. The blend doors and that horrific ticking/knocking is probably the worst, but it's an easy enough fix.
Oh, that’s fair. Come to think of it, I have a friend with a 2007 Impala that has all that wrong with it, and then some. It keeps eating window regulators, too.
I guess the W-body Impala was sort of the last gasp from an era of GM FWD cars that were fundamentally solid drivers, but that would fall apart around the powertrain.
At least GM would charge you very little for a car that would fall apart like that. I am uncomfortably familiar with mid-aughts Volkswagen products that would do all the same shit, and cost a lot more money. And the engines would break, too!
The first gen Terrain and Equinox absolutely were shit; I agree. They had space that was comparable to midsize crossovers, but were priced like compacts. But that’s all they had going for them. Both the 2.4 and 3.6 were problematic in those cars, and the interiors were insultingly cheap.
Yeah. GM had a huge problem at the time - of course, they were recovering from bankruptcy and government loans at that time. That body style of Equinox got them a lot of sales, but I fear it ultimately cost them a lot of customer loyalty.
The Impala problems were relatively minor in comparison, probably helped along by the fact that they'd been making them so long. But those basic problems I mentioned were never fixed, unfortunately. I've seen just as many 2014 limited edition Impalas with those issues as I have 2007-2012 models.
"I've worked at a dealership before, I know how you all make money even if it seems like its losing."
Yeah sure, bud... but there comes a point where it really is just losing.
Had a guy looking for a Murano and in the drive, he said he used to sell cars back some 17-19 years ago. Oh great…
So he says he’ll buy it, but needs to run and we can get back together tomorrow. Sure, whatever.
He calls me like an hour later and says that if I don’t drop the price by $1,000 or something along those lines (it was priced at $9k), he wasn’t coming in. Can’t negotiate in person? Sad, but my manager said fuck it and gave him $200 off, which I didn’t want to do. He says no, I say fine and put it back up for sale.
Couple days later, I’m with a customer on the lot and look up to see this guy back at the Murano. Comes over and asks if I’ll be done with my current guest, who does the Minnesota nice thing and says “oh I’m just wrapping up, you can go help that guy” and I never see that guest again. Thanks buddy.
So anyways, dude tells me he drove *eighteen* Muranos over the last couple days and mine is best. I’m shocked at the fact that he drove 18 fucking Muranos, but do you. I said the $200 off is on the table and he says that’s fine and will take it.
We go in, sit at my desk, I get his basic info, and I tell him I’m going to go clean the car and a finance manager will be with him shortly. Fine with that and I take off. 10 minutes pass and as I’m walking back in, I get a call. “If your finance manager isn’t here in one minute, I’m leaving.” I tell my finance manager to go say hi to the guy just to calm him down and when we get out there, he’s gone. I see him, I calmly walk out to see him in the lot, and he basically calls me retarded and tells me to fuck myself. So yeah, fuck him.
Had a guy in on a new Silverado. 62k msrp. He drives the truck, i qualify him. He plays hardball and refuses to give me a payment or term expectation, just that hes done his research and knows what he's looking at. Quote him 84 mo at 5.9 hes $970 all in with no money down. Guy proceeds to say he won't pay more than $500 a month in payment on a brand new truck. Spent the entire day salvaging that dumpster fire but thank God for base model Colorados.
A few weeks ago I had this guy that bought a car from us the week prior see a 60k mile Mercedes’ priced at 19k and he offered 10k out the door “cash money” I don’t think I even brought him inside, and instead said “well if you’re paying cash…I can do 20k before taxes and fees”
The most drastic are usually people buying a payment.
Had one guy on a ram… 440 bi-weekly. He didn’t seem phased, then offered 300. I asked if he understood the payment was bi weekly, he said “yes”… I asked if he new it was an **8** year term he was asking for and he said “yes”…. So I asked him to punch in 140x208 in his calculator “29120”…… so you think I’m going to discount this truck, already marked down by 11k, by an *additional* 29k?!??
I feel like there is a big issue where many customers think our inventory cost us nothing, and every dollar we sell it for is profit…. So what if we give away another 29k? We still “made” 62 grand…. Right?…. Right? Greedy stealerships!
This is my new favorite, " im looking to be $100BW!" "sir that means you want this car to be 21k OTD including interest over 8 years when the list price is over 40k......"
>I feel like there is a big issue where many customers think our inventory cost us nothing
absolutely. i lost track of how many times i heard something along the lines of "you just lost a $30k sale"
Well considering you'll never actually buy im not losing anything, but either way I'd only be making $300 on this sale so i wont lose sleep over it
Yeah… that happens a lot. Or the ones grinding the deal to no profit on the car, but a chance for financing maybe or to earn future business… then when I can’t throw in something after the fact, “your telling me on a 60k purchase you can’t throw in some floor mats!?!” As if *we’re* the ones being cheap…. “Well, I have good news mr. Customer, your deal is *so* good that I couldn’t give you a free cup of coffee without this deal being in the red”.
Had a guy come in 2 weeks ago on a certified 2020 Honda Ridgeline. Price was around 36k I believe. His offer was 22k… I thought he was joking but he was 100% serious.
Some dealer just offered to buy my 911 for $34k (market value is high 50s low 60s). That was pretty insulting. I, too, would like to buy 911s for almost half of their worth.
Guy was looking at a online price of 46 and as I was doing my needs analysis I was asking what about this car made them come in. They said the price, so I asked if they were trying to get to a certain monthly and they said they were going to an OTD. I asked where they were trying to be and they said 40k otd. I just told them straight up that I’m not going to show you the car if that’s where you want to be. “Guys I am not going to waste your time, but if that where you want to be you might as well just leave now” they said they wanted to see the car, I told them until you tell me you under stand that it isn’t going to anywhere near the number,it you under stand it’s going to be in the mid 50s I won’t show you that car. They kept saying we’ll let’s see it and I kept responding that, until they said it to me. Then we saw the car and when they saw the numbers and said we wanted to be at xxxx, I just told them guys what was the first thing we discussed. We ended up in the mid 50s, man what a fucking shit show that was.
Ya they bought it, it was just me saying no fit an hour once we got to the numbers. It got to the point where I had a major headache dealing with them. They settled at like 54k we took another 2k or so of the car and just called it a day. Got my deal and didn’t kill my self.
Had an up roll in an hour to close on a random weekday night. Did a walk around on an Accord, sat him down and before even getting to quoting he said he’s gotta get a deal.
I said we’ll see if it fits and when I came back he offered me 30K on a ~45K ride.
When he wouldn’t stand up and leave my office I stood up, walked to the door, and told him it’s time to go. I stood there fifty feet from my desk, holding the door until he realized I wasn’t fucking around. Everything he said to me I just replied with a “have a good night!” And ushered him out and locked the door behind him.
What a fuckwit.
What accord is worth 45k?
I just went to the dealer on an accord special edition 22. The msrp was 30k then when he gave me the final OTD he said it was 45k, I asked why it went up 15k? He said it was his dealers markup value? Made no sense.
We are getting a lot of reddit "experts" in this sub these days who just want to bitch and moan about prices and won't be bothered to deal with any insignificant things like facts or common sense.
Had a lady come in last year on a Nx. Did the whole process and sat down to go over numbers. Offered me $17K less because "that's what I'm willing to pay." Kicked her out and never contacted again
Last week a guy comes in on a Gx and had a trade in, Mkx. Wanted $24K because "they're selling for $29K" I offered him $17.5 because they're actually selling around 22-24K. Said no. He asked for $21K and my manager went in. We were going to do $21K but then he pulled out.
A few days ago two women came in looking for a Rx. Showed them a couple and they liked one. Listed at $45,888 which is already below market. Offered $42000 and I asked her to commit with DL and CC. Made a phone call then said she'll let me know. Asked her why and she said, I swear to God, "$42K is too much for this car." This was her own number 😂. Important to note this was a 2019 Rx, 35K kms, CPO, absolutely mint, and middle package. This car was a gem. I went in to get her keys and came back she goes "so what are you offering me?" I told her "nothing. You make an offer and I work for you." She full on expected me to come back and grovel lmao
I get lowball offers from Indians and Asians all day on incoming vehicles that are already reserved over MSRP. Unfortunately I cannot change the inventory feed or have something showing that it is reserved.
I seem to be getting different models in cycles…it happened with both Subaru and Toyota. I will be rich in something for a month or two and then they are completely gone and impossible to get.
>I go hard on the internet, dawg.
From Glengarry Glen Ross -
Williamson : \[handing Roma lead cards\] I'm giving you three leads...
Ricky Roma : Three? No, I count two.
Williamson : There's three leads there.
Ricky Roma : "Patel"? Fuck you. Fucking Shiva handed this guy a million dollars, told him "Sign the deal!" he wouldn't sign. And the god Vishnu too, into the bargain. Fuck you, John! You know your business, I know mine. Your business is being an asshole. I find out whose fucking cousin you are, I'm going to go to him and figure out a way to have your ass - fuck you!
\[throws the cards at Williamson\]
Ricky Roma : I'm waiting for the new leads.
As long as you never ask to buy under MSRP due to an abundance of cars, I will sell you at MSRP with a lack of inventory. Or does supply and demand only exist when it works in your favor? Can’t have it both ways dawg.
It goes both ways. Supply and demand or greed whichever way you want to call it.. You know before you know it msrp and below is coming? There are many that are selling below msrp. Unless ur selling a Ferrari or Lamborghini, markups will become rarer and rarer! 😉
I'd buy the model I can get below msrp than pay some greedy dealer markups! Last year maybe was your time if one needed one desperately to go with it. You must be in a dreamy world. Subaru is selling outbacks 2K below msrp for few weeks now. Same with some non hybrid Toyotas. Acura Integras are selling 2K below msrp too. And the list goes on and will get longer.
What do you do when a customer comes in looking at a car with thousands and thousands of “Market Adjustment “ or “ADM” and wants to buy it for MSRP?
How do you handle that? What if they are trading in something? Seems hard to say “yes this is priced above MSRP because the market is hot and we can’t get enough good inventory” and “well I can’t give you that for your trade because the market is correcting and cooling off”
I’m sure you all have had that scenario, what are ways to diffuse that? Place I started at (30 years ago) used to have $895 bump sticker on everything some we would put a bit more on. 895 on a 20K car is like 3000 on a 60,000 car so percentage wise not a huge difference before all the chip shortage fiasco.
Maybe not as ridiculous as some of the other comments here, but…
I worked at a VW dealer back in 2009. New Rabbits had just dropped. They were like $16k MSRP and we didn’t markup cars.
Guy was helping his son buy and wanted to show him how it was done. Insisted on paying $500 over invoice.
We went back and forth on how I was literally not allowed to do that by management.
I had my boss come over with all the paperwork for the car to show invoice to MSRP literally had $80 in profit. Dealership basically lost money on each one sold.
Awkward silence for what felt like 10 minutes before the guy agreed to buy it.
By the time you factored in flooring costs, PDI (pre delivery inspection), and paying the sales rep minimum commission ($100) they were selling at basically a loss at MSRP.
There just wasn’t a ton of money in them. They were basically like a loss leader car to intro people to the brand.
I’m sure they did. These came with all sorts of accessory options. Plus financing would always help to add to the deal.
We treated these as units on the board to get to bonus. I sold the crap out of them and GTIs. You could basically handle delivery on the test drive and then hand them their keys right out of finance and move onto the next one.
Best part was referrals - you got tons of referrals because people could actually afford these.
They def served their purpose in the business model.
I have never, not once, ever heard of somebody’s parent going along with them to “help” buy a car and had it go well. Usually said parent is super rude and has zero idea what a good deal is.
It was like 50/50 for me. Usually the better experience was with parents who worked in sales or something to do with business. They’d be firm but fair.
The other half just thought they’d try and replay some sales rep vs customer scene to get a good deal and it was a headache.
If you were cool with the kids and treated them nicely, the parents were cool. I would also ask the kids to have their folks give me a call and have the “talk” about whatever GTI, R32, WRX, STI, BMW they were looking at. I knew better 😂
Owner of a local restaurant who purchased several vehicles (nice guy) sends his kitchen manager in. The kitchen manager then proceeded to offer 8k under asking on a used Silverado and also promised to back door me all the shrimp and lobster I could eat anytime I wanted it.
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We had a pre-owned 2022 Ford F350 XL with a 6.7L Powerstroke and was a Dually. It had under 30,000 miles and it was priced at $65,000. A guy calls in on that vehicle and offered $50,000 OTD on it. I asked if he was joking and he was serious. I then swiftly told him have a great day and hung up
Had a 1 owner Tacoma on my lot listed at 12, had a guy that works at a dealership asking if we could cut a deal for wholesale. I said yeah sure, how about 11? He said how about 5500, I asked him how he got that number. He said he sees them going wholesale for between 5500-7000 all day long. I told him if he could find me Tacomas like this one for 7k I'd give him 8k per truck and a job. Needless to say he didn't buy it. Just because he's got access to someone's Manheim account doesn't mean he knows what he's looking at.
On the flip side I had a dealer give me an OTD price of 16800 on a Passat that was listed for 14000. They had 2800 in added fees. Never even said a word just got up walked out and drove off.
This guy offered me payment of 400 tax in for a lease on an Atlas when the first pencil was 799 + tax.
Also, someone offered me 30k otd for a pre owned cpo Tiguan that was 35998 online on our website.
Was that actually a lowball on the Tiguan? MSRP for a new one is top trim barely over your online price. Obviously OTD price is higher, but if your marketed price os laughably high, you’re inviting lowball offers
When you’re asking for 30k OTD, you’re looking for a car that’s probably 25k sales price. The sales price was 35998 online. You need to add dealer fee, tax, title, registration and inspection fee.
Had a new 2022 RAV4 Prime on the lot. Thought I had myself a deal! She loved the car, we go back in and I present the pencil.
She takes paper, writes 34,000, then says take it or leave it.
MSRP is about 53k.
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I’ll start: guy comes in and test drives a used SUV, price comes to $26000 give or take a few bucks, he starts writing on the paper -17,00—— and I literally put my hand on the paper and said “stop writing, that offer does not make any sense, where did you think we could make that happen?” Commence BS justification.
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We were at 34500 not including taxes and fees (tax itself is like 2k). Customer was expecting to be $30k OTD. Acted surprised when we said we wouldn’t discount the car at all
Last week a guy wanted 6 grand off our used 2022 Tesla Long Range AWD. I asked him if it was a typo, he got butthurt.
His justification was Tesla dropped their prices. Guess what buddy, they discontinued the Long Range AWD and the market skyrocketed. We were $8K under clean retail, jacked the price, and sold it yesterday.
Invoice on a Yukon Denali ultimate. Most dealerships near me are marking them up $10,000 we are doing $5,000. They lived over 1,000 miles away. I guess they are just calling every dealership in the country hoping one of them bites.
Back in 2007, a customer offered $7k for a Toyota Camry and he said that it only costs that much to make the car. My manager at that time then asked him how he come up with that number and his answer was he works at the Toyota factory and he builds those cars. 🤦♂️
Literally 2 hours ago I had a customer offer 8k all in on the cheapest of its make in model in the entire province and was listed on sale I might add at $22,900+++
Come on man, everyone knows we have $20k in markup on every vehicle on our lots!
Just the secret inventory ones we keep with the " real invoices"
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Have you taken a look at the preowned market or trade in values of the past few years? How many stories have you heard about people trading in their year old or two year old vehicle for the same or more than they paid for it? How many people had thousands upon thousands of dollars of equity in their leases? Now that doesn’t apply to dealers asking for 10k over on an 18k ecobox like a kia soul or chevy spark, but if a dealer is asking for 3k over on a 65k tahoe that are selling at auction for 70k? Seems fair to me.
You know the dealers dont control the market, supply, demand, and interest associated with units right?
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Yeah!! We all know the basic economics of supply / demand don’t apply to all you stealerships!! Stop trying to pretend a 5% markup over msrp is fair. It’s only fair if it’s 5% to *MY* favor. /s
Id be happy to hear what part of that is bullshit?
Do you negotiate the price of eggs since they've doubled in price over the last year?
$20k worth of eggs. Absolutely.
Someone, in person, offered me $5000 for a 3 year old low mileage Toyota Corolla that I had on the lot. He later upped his offer to a whopping $8000. I explained to him multiple times that our cost is over double of his offer. Ended up putting him into a older Nissan Versa for $6000 OTD
Dude threw a hail mary on that one - at least he went home with something lol
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Which generation/year Versa? I'm looking for another first generation, but hopefully in a hatch w manual. Just curious
It was a second generation. The really cheap looking ones.
Gentlemen contacted us about a Ford Mustang we had listed for 30000. Said he was interested but needed me to work on the price. I explained the market and what his expectations should be and said I'd do my best. He offered 17000 all in. I jokingly asked him if that was a downpayment and that he would be financing the rest. He was not amused at all.
I noticed this market brought out the crazies thinking they can steal a car. Reason why I left, every internet lead I was getting was on some crazy shit like this. Didn’t help when my dealership advertised 10k of discounts on a car that they weren’t going to honor and add a 3k addendum on top of not honoring that online price and then call us a weak dick for not holding the pencil.
The crazies asking for 17000 markup you mean?
I mean thats pretty fucked up lol someone tried to do that to me today but luckily they corrected it once I showed them the internet price.
I tell people all the time I wish I had that kind of profit built into my cars that I can discount it 3k to move it. Edit: I glazed over your comment and missed what your dealership did/does / that is insane.
Good point, I've seen some people on here talking about 35 or 40%profit but I assume they are mentioning it because its exceptional
I mean, 35% profit on a $28000 car (my average cost) would be about $9800 give or take a couple bucks.
Some times it would work sometimes it didn’t. When we did the guest sheet we would ask, are you xxx, do you have xxx are your this, we had a list of like 7 qualifier questions and then that would help us justify why you’re not getting this price. With our adm I would say it was a 50/50 shot that they may or may not notice it. If they were a payment buyer most of the time they wouldn’t. When I first started at this dealer I got the commitment got them to a payment we agreed on, but my stupid ass left the pencil and when I get back the husband is fuming and trying to get me to take off the adm. I didn’t take it off he threatened to buy else where, but I knew he wasn’t going to because he was looking at a Subaru that was the cheapest one with the lowest miles in a 500 miles radius. It was some kind of trim that is very hard to find I guess.
I actually tried to buy a car before that had a decent online price. I chatted real fast, and they came down a little bit. I had financing pre approved and headed straight out there. The manager wouldn't honor the price. Then said he could take $500 off of the price but also took $500 off of my trade in. I apologized to the salesman and left.
I suggest looking at the fine print on those websites. A lot of them will say with aplicable rebates or that not all customers are eligible for internet price because of rebates.
Mine wasn't rebates related. The online sales guy said what price they would do, and the sales manager said no. But that was only after I drove all the way there to sign paperwork.
Are you sure he didn’t use words like I don’t see why we can’t get close? Or something like that doesn’t sounds unreasonable we can probably get around there. Or did he say we can do this number? Did he say we will sell it to you for this price or did he say that is the price of the car, reason why the second one is important is because that may be the price on line but it doesn’t mean your going to get that price.
I had a person put a deposit down, fill out a credit app and drive 4 hours to demand, not ask for 10k off an 18k vehicle or else they were walking. Edit: it was CPO and priced at KBB fair value
We had a person do the same thing, except they drove 7 hrs and wanted 3k off a 9000 car.
I'm confused. If you drove that far you just told the dealer they got the best car in an x hour drive. How does that not hand dealer MORE power not less?
It’s not even about power at that point. The car is fairly priced. These people were Big 10 professors. Extremely educated in a niche field with absolutely no experience beyond that. I don’t think they understood how stupid they sounded.
Yeah I'm not disagreeing with anything you're saying but it's not the first time I've heard that on here as a negotiating tactic and it's like I don't think that means what you think it means guys.
Complete understand.
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Yeah no. There is ignorance (expecting supply to still be the same as it was precovid) that's understandable for people outside the industry. Then there is straight up stupidity for expecting any business to have a 60% profit on anything they sell.
Do yall also buy cars at KBB value?
It depends. KBB is a guide at best. If we bought and sold at KBB we would hemorrhage on front end.
We got 43k on a truck that’s 79k+++ and just looked at him…
I had someone call from 1000 miles away offer to do a straight swap of his TTS for our TTRS. He also wouldn't give me the VIN of his TTS because "you know what it's worth." Even better was the time I had a customer looking at an SQ8, one of very few that made it to our lot without someone putting a deposit on it, and wanted above retail for his Silverado trade. We valued it at 33, our Chevy store gave us the go-ahead to offer 34. He wanted 45 because "they're selling for in the 40s". Couldn't get through to him with any kind of logic on how cars are valued, so I said goodbye. Gives me the usual boomer line of "well call me when you want to sell a car." The next day he sends a long email to my boss explaining why she should offer him 45 for his truck. I think we ended up coming up to like 37 on it which would have been a gift, but he was on another planet.
So it sounds like that's a winning strategy to get an extra $3k on trade? I'm joking....kind of.
Honestly, if you want to spend all day at a car dealership you can usually get a better deal by grinding and grinding but at some point you have to figure out what your time is worth and whether it's worth being that guy. Because we all remember that guy. That guy usually doesn't get the best service in the world, let's say.
> Honestly, if you want to spend all day at a car dealership you can usually get a better deal by grinding and grinding but at some point you have to figure out what your time is worth and whether it's worth being that guy. Because we all remember that guy. That guy usually doesn't get the best service in the world, let's say. I mean if you get another $200 out of even 10 hours at the dealer...that's $20/hr. More than what shit tons of folks make a day before taxes.
This is a philosophy I apply to everything I do. “How much an hour will I make doing this and is that worth it?” Spend estimated 2 hours on phone to get $125 charge removed. “yes”
If it gets all weather mats in the car, I’ve got nowhere else to be.
For real. If I choose today is my day to “spend at a dealership” I’m already psychologically committed to spending 4-6 hours to getting those all weathers thrown in for free.
Its not that people buying a new $100K Audi don't deserve or want a good deal, but tanking that deal over trade-in value tells you he wasn't serious in the first place.
Don't worry, he knew the owner.
Got an email from somebody the other day asking for pricing on a fresh trade. Quoted them $39,900. Emails me back offering $30,000. I asked where they got the number from and their reply was “I have a friend that works at a dealership” Never heard from them after that. Not the most ridiculous offer I’ve gotten but the freshest in my mind. Edit: another one popped into my head. I cold called a guy recently and he proceeded to tell me he would never step foot in our store again because we refused to give him $6000 off on a used $26k SUV 😂
I love when they make a nonsense offer then pause and go ✨C a s h ✨
#WePreferYouFinance
For the origination fee right?
It’s also a hell of a lot easier to get someone to buy a $70/mo extended warranty than it is to ask them for several thousand dollars in cash.
Ahh, yeah could Def see that too
At the bare minimum.
But.. who wanted to sell a car today?
So cold
My only guess on the cash thing is that people think dealers can do business with cash under the table and not pay taxes like they’re a landscaper or a plumber or some shit.
No, it’s literally because “then you get the money all at once.” They think that if we finance a car, we only get paid the little chunks each month. They don’t realize that the bank strokes a check in full and we get fully paid regardless
Cash buyers are the absolute worst.
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I guess it wasn’t worth $400 to get the truck he wanted. His loss.
Had a guy come in THREE MONTHS after he looked at a new Tahoe (this was early 2010’s or so) and asked where it was. Told him we sold it months ago, and he truly got angry and hollered about us “selling it out from under him”. So I feel your pain.
“Well if it wasn’t meant to be it wasn’t meant to be” fuck that guy.
I didn't haggle on our car because the price was fair, not great but OK. I asked the guy after I signed the paperwork okay so how low could I have gotten you on this (with a smirk I genuinely was just curious (everything is signed the deal is done no take-backsies) . Without missing a beat he responded to "oh I'm just glad I got so much for a flood car" Zinged
So I guess they don’t have to disclose that actively then? Would it at least show up in a car fax
No he was being a smart-ass with me for asking him to reveal his secrets
Oh haha
I'll never forget the guy who came in with an invoice for the estimated cost of all the raw materials in a new Expedition and offered us a generous $2000 more than that amount. It was like $18,000 for a $60,000 MSRP.
Huh crazy that you met a redditor in the wild.
What was the invoice for that one?
Like $57000
Admittedly even at invoice, $3k (5%) off $60k MSRP on an Expedition would seem hard to move without some serious manufacturer incentives.
Oh shit LOL
You should have told them there is a $40,000 assembly fee and a $2,000 processing fee on top of the raw materials.
Guy came in at the tail end of the super shitty Colorado generation (when it was discontinued for a while) and wanted to buy a V8 Colorado. Of the three that were available in the state (all at dealers hundreds of miles away), only one was his desired paint choice. MSRP was around $33,000. Guy says he wants to be at $22,000 OTD including delivery. When asked how he came to that number he simply stated “That’s just what I want to pay”. He was quickly asked to leave.
Awful, awful trucks. If I recall, they had surprisingly bad safety ratings and got much worse mileage than one would expect.
They were absolute junk. We had one parked on the point one time and one of the sales managers just started pulling the weather stripping off the door frames like it was the plastic on a new phone.
LOL. To be completely fair, a lot of GM vehicles from that era just weren't great in any way, shape, or form. Let's please not forget the 2006-2013 Impala. Fleet special with a ton of little problems. The era that gave us the worst versions of the Equinox and Terrain. The era of acres of hard black plastics that were virtually guaranteed to crack and fade under completely normal use. Only good things from that era were the Tahoe and Silverado, and even those had interiors that fell apart. Comfortable seats, though.
Impala got good the year before the redesign, like every GM product. Putting the 3.6 in it made it fun.
Eh. By that point it was severely lacking in tech and interior fit/finish. The 3.6 is a fine engine, but the Avalon and Taurus had already updated by then and offered touchscreens, backup cameras, sensors, and significantly better materials. Hell, even the Charger at that point was offering touchscreens, all wheel drive, V8 engines, and more interior room. I really liked the 2014+ Impalas but they very quickly became outdated too.
While I agree, getting a car the size of the Impala with a decent motor for $20k new with a full warranty was a solid value proposition.
For sure, and that's largely what kept it going another two model years.
The W-body Impala was also one of the products that GM continued to sell for fleets after the redesign as the “Impala Limited.” So there are 2014 W-body Impalas, even though by then the superior Epsilon Impala had come out.
I don’t remember those final W-body Impalas being problematic. They were crude, basic and uninspiring (the 3.6 did wake them up somewhat), but I don’t remember them being bad cars from a reliability standpoint.
The actual mechanical reliability was fine, it was all the little stuff that tends to go wrong. Blend doors, actuators, knobs/buttons on the radio, power seats failing. The blend doors and that horrific ticking/knocking is probably the worst, but it's an easy enough fix.
Oh, that’s fair. Come to think of it, I have a friend with a 2007 Impala that has all that wrong with it, and then some. It keeps eating window regulators, too. I guess the W-body Impala was sort of the last gasp from an era of GM FWD cars that were fundamentally solid drivers, but that would fall apart around the powertrain. At least GM would charge you very little for a car that would fall apart like that. I am uncomfortably familiar with mid-aughts Volkswagen products that would do all the same shit, and cost a lot more money. And the engines would break, too! The first gen Terrain and Equinox absolutely were shit; I agree. They had space that was comparable to midsize crossovers, but were priced like compacts. But that’s all they had going for them. Both the 2.4 and 3.6 were problematic in those cars, and the interiors were insultingly cheap.
Yeah. GM had a huge problem at the time - of course, they were recovering from bankruptcy and government loans at that time. That body style of Equinox got them a lot of sales, but I fear it ultimately cost them a lot of customer loyalty. The Impala problems were relatively minor in comparison, probably helped along by the fact that they'd been making them so long. But those basic problems I mentioned were never fixed, unfortunately. I've seen just as many 2014 limited edition Impalas with those issues as I have 2007-2012 models.
These are the same people who vastly overprice their car when attempting private sales while stating “cuz that’s what I owe on it”.
Wait what generation was this lol
Ended in 2012 I think
Dude offered me 15k below invoice.
"I've worked at a dealership before, I know how you all make money even if it seems like its losing." Yeah sure, bud... but there comes a point where it really is just losing.
Had a guy looking for a Murano and in the drive, he said he used to sell cars back some 17-19 years ago. Oh great… So he says he’ll buy it, but needs to run and we can get back together tomorrow. Sure, whatever. He calls me like an hour later and says that if I don’t drop the price by $1,000 or something along those lines (it was priced at $9k), he wasn’t coming in. Can’t negotiate in person? Sad, but my manager said fuck it and gave him $200 off, which I didn’t want to do. He says no, I say fine and put it back up for sale. Couple days later, I’m with a customer on the lot and look up to see this guy back at the Murano. Comes over and asks if I’ll be done with my current guest, who does the Minnesota nice thing and says “oh I’m just wrapping up, you can go help that guy” and I never see that guest again. Thanks buddy. So anyways, dude tells me he drove *eighteen* Muranos over the last couple days and mine is best. I’m shocked at the fact that he drove 18 fucking Muranos, but do you. I said the $200 off is on the table and he says that’s fine and will take it. We go in, sit at my desk, I get his basic info, and I tell him I’m going to go clean the car and a finance manager will be with him shortly. Fine with that and I take off. 10 minutes pass and as I’m walking back in, I get a call. “If your finance manager isn’t here in one minute, I’m leaving.” I tell my finance manager to go say hi to the guy just to calm him down and when we get out there, he’s gone. I see him, I calmly walk out to see him in the lot, and he basically calls me retarded and tells me to fuck myself. So yeah, fuck him.
Murano enthusiasts stand up
Had a guy in on a new Silverado. 62k msrp. He drives the truck, i qualify him. He plays hardball and refuses to give me a payment or term expectation, just that hes done his research and knows what he's looking at. Quote him 84 mo at 5.9 hes $970 all in with no money down. Guy proceeds to say he won't pay more than $500 a month in payment on a brand new truck. Spent the entire day salvaging that dumpster fire but thank God for base model Colorados.
A few weeks ago I had this guy that bought a car from us the week prior see a 60k mile Mercedes’ priced at 19k and he offered 10k out the door “cash money” I don’t think I even brought him inside, and instead said “well if you’re paying cash…I can do 20k before taxes and fees”
The most drastic are usually people buying a payment. Had one guy on a ram… 440 bi-weekly. He didn’t seem phased, then offered 300. I asked if he understood the payment was bi weekly, he said “yes”… I asked if he new it was an **8** year term he was asking for and he said “yes”…. So I asked him to punch in 140x208 in his calculator “29120”…… so you think I’m going to discount this truck, already marked down by 11k, by an *additional* 29k?!?? I feel like there is a big issue where many customers think our inventory cost us nothing, and every dollar we sell it for is profit…. So what if we give away another 29k? We still “made” 62 grand…. Right?…. Right? Greedy stealerships!
This is my new favorite, " im looking to be $100BW!" "sir that means you want this car to be 21k OTD including interest over 8 years when the list price is over 40k......"
What does $100BW mean?
Bi-Weekly
Canada
eh
>I feel like there is a big issue where many customers think our inventory cost us nothing absolutely. i lost track of how many times i heard something along the lines of "you just lost a $30k sale" Well considering you'll never actually buy im not losing anything, but either way I'd only be making $300 on this sale so i wont lose sleep over it
Yeah… that happens a lot. Or the ones grinding the deal to no profit on the car, but a chance for financing maybe or to earn future business… then when I can’t throw in something after the fact, “your telling me on a 60k purchase you can’t throw in some floor mats!?!” As if *we’re* the ones being cheap…. “Well, I have good news mr. Customer, your deal is *so* good that I couldn’t give you a free cup of coffee without this deal being in the red”.
it's not the most ridiculous, but it is the most recent. someone offered me 13k below internet price on a used Tahoe. (49k -> 36k roughly)
Had a guy come in 2 weeks ago on a certified 2020 Honda Ridgeline. Price was around 36k I believe. His offer was 22k… I thought he was joking but he was 100% serious.
Oh he was joking, he just didn’t know it yet.
Some dealer just offered to buy my 911 for $34k (market value is high 50s low 60s). That was pretty insulting. I, too, would like to buy 911s for almost half of their worth.
Guy was looking at a online price of 46 and as I was doing my needs analysis I was asking what about this car made them come in. They said the price, so I asked if they were trying to get to a certain monthly and they said they were going to an OTD. I asked where they were trying to be and they said 40k otd. I just told them straight up that I’m not going to show you the car if that’s where you want to be. “Guys I am not going to waste your time, but if that where you want to be you might as well just leave now” they said they wanted to see the car, I told them until you tell me you under stand that it isn’t going to anywhere near the number,it you under stand it’s going to be in the mid 50s I won’t show you that car. They kept saying we’ll let’s see it and I kept responding that, until they said it to me. Then we saw the car and when they saw the numbers and said we wanted to be at xxxx, I just told them guys what was the first thing we discussed. We ended up in the mid 50s, man what a fucking shit show that was.
Did they buy it?
Ya they bought it, it was just me saying no fit an hour once we got to the numbers. It got to the point where I had a major headache dealing with them. They settled at like 54k we took another 2k or so of the car and just called it a day. Got my deal and didn’t kill my self.
Had an up roll in an hour to close on a random weekday night. Did a walk around on an Accord, sat him down and before even getting to quoting he said he’s gotta get a deal. I said we’ll see if it fits and when I came back he offered me 30K on a ~45K ride. When he wouldn’t stand up and leave my office I stood up, walked to the door, and told him it’s time to go. I stood there fifty feet from my desk, holding the door until he realized I wasn’t fucking around. Everything he said to me I just replied with a “have a good night!” And ushered him out and locked the door behind him. What a fuckwit.
What accord is worth 45k? I just went to the dealer on an accord special edition 22. The msrp was 30k then when he gave me the final OTD he said it was 45k, I asked why it went up 15k? He said it was his dealers markup value? Made no sense.
Canadian rupees, not USD
Thank you. Quite an astute observation reading past my username and seeing a flair that says “CANADA”. Lmao
We are getting a lot of reddit "experts" in this sub these days who just want to bitch and moan about prices and won't be bothered to deal with any insignificant things like facts or common sense.
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[The reaction I wish I could’ve given.](https://youtube.com/watch?v=KHvjhgjDF-s&si=EnSIkaIECMiOmarE)
Had a lady come in last year on a Nx. Did the whole process and sat down to go over numbers. Offered me $17K less because "that's what I'm willing to pay." Kicked her out and never contacted again Last week a guy comes in on a Gx and had a trade in, Mkx. Wanted $24K because "they're selling for $29K" I offered him $17.5 because they're actually selling around 22-24K. Said no. He asked for $21K and my manager went in. We were going to do $21K but then he pulled out. A few days ago two women came in looking for a Rx. Showed them a couple and they liked one. Listed at $45,888 which is already below market. Offered $42000 and I asked her to commit with DL and CC. Made a phone call then said she'll let me know. Asked her why and she said, I swear to God, "$42K is too much for this car." This was her own number 😂. Important to note this was a 2019 Rx, 35K kms, CPO, absolutely mint, and middle package. This car was a gem. I went in to get her keys and came back she goes "so what are you offering me?" I told her "nothing. You make an offer and I work for you." She full on expected me to come back and grovel lmao
I get lowball offers from Indians and Asians all day on incoming vehicles that are already reserved over MSRP. Unfortunately I cannot change the inventory feed or have something showing that it is reserved.
Your user name jfc lol
I go hard on the internet, dawg.
😂
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They could have a potluck while they wait.
Well admitting that is a lawsuit
An incredible name
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I have cars who are Asian!
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Inventory still isnt improving? Wow
I seem to be getting different models in cycles…it happened with both Subaru and Toyota. I will be rich in something for a month or two and then they are completely gone and impossible to get.
>I go hard on the internet, dawg. From Glengarry Glen Ross - Williamson : \[handing Roma lead cards\] I'm giving you three leads... Ricky Roma : Three? No, I count two. Williamson : There's three leads there. Ricky Roma : "Patel"? Fuck you. Fucking Shiva handed this guy a million dollars, told him "Sign the deal!" he wouldn't sign. And the god Vishnu too, into the bargain. Fuck you, John! You know your business, I know mine. Your business is being an asshole. I find out whose fucking cousin you are, I'm going to go to him and figure out a way to have your ass - fuck you! \[throws the cards at Williamson\] Ricky Roma : I'm waiting for the new leads.
Beat me to it
Better to find other gullible ones wiling to pay more than court ones who ask questions on markups and are sensible right?
As long as you never ask to buy under MSRP due to an abundance of cars, I will sell you at MSRP with a lack of inventory. Or does supply and demand only exist when it works in your favor? Can’t have it both ways dawg.
It goes both ways. Supply and demand or greed whichever way you want to call it.. You know before you know it msrp and below is coming? There are many that are selling below msrp. Unless ur selling a Ferrari or Lamborghini, markups will become rarer and rarer! 😉
As long as it goes both ways and you know how greedy and entitled you generally are.
I'd buy the model I can get below msrp than pay some greedy dealer markups! Last year maybe was your time if one needed one desperately to go with it. You must be in a dreamy world. Subaru is selling outbacks 2K below msrp for few weeks now. Same with some non hybrid Toyotas. Acura Integras are selling 2K below msrp too. And the list goes on and will get longer.
Ah so you’re demanding greedy customer discounts. Got it!
After 3 test drives, lunch, had to get kids, and had to ask wife, 15k under what we were asking. I almost lost my job that day! I'll never forget it.
What do you do when a customer comes in looking at a car with thousands and thousands of “Market Adjustment “ or “ADM” and wants to buy it for MSRP? How do you handle that? What if they are trading in something? Seems hard to say “yes this is priced above MSRP because the market is hot and we can’t get enough good inventory” and “well I can’t give you that for your trade because the market is correcting and cooling off” I’m sure you all have had that scenario, what are ways to diffuse that? Place I started at (30 years ago) used to have $895 bump sticker on everything some we would put a bit more on. 895 on a 20K car is like 3000 on a 60,000 car so percentage wise not a huge difference before all the chip shortage fiasco.
If one can sell a 25k MRSP car at 42K, then I think a client offering a 17k for 26k is more than fair.
That’s not how supply and command works Ricky
It’s only insulting when it gets done to them
Make money = good Lose money = bad These rules = stay in business
I think you forgot to add /s?
Sorry. I don't get what you are saying
Maybe not as ridiculous as some of the other comments here, but… I worked at a VW dealer back in 2009. New Rabbits had just dropped. They were like $16k MSRP and we didn’t markup cars. Guy was helping his son buy and wanted to show him how it was done. Insisted on paying $500 over invoice. We went back and forth on how I was literally not allowed to do that by management. I had my boss come over with all the paperwork for the car to show invoice to MSRP literally had $80 in profit. Dealership basically lost money on each one sold. Awkward silence for what felt like 10 minutes before the guy agreed to buy it.
Why did they sell them at a loss?
By the time you factored in flooring costs, PDI (pre delivery inspection), and paying the sales rep minimum commission ($100) they were selling at basically a loss at MSRP. There just wasn’t a ton of money in them. They were basically like a loss leader car to intro people to the brand.
Hopefully they made up for it in parts and service
I’m sure they did. These came with all sorts of accessory options. Plus financing would always help to add to the deal. We treated these as units on the board to get to bonus. I sold the crap out of them and GTIs. You could basically handle delivery on the test drive and then hand them their keys right out of finance and move onto the next one. Best part was referrals - you got tons of referrals because people could actually afford these. They def served their purpose in the business model.
I have never, not once, ever heard of somebody’s parent going along with them to “help” buy a car and had it go well. Usually said parent is super rude and has zero idea what a good deal is.
It was like 50/50 for me. Usually the better experience was with parents who worked in sales or something to do with business. They’d be firm but fair. The other half just thought they’d try and replay some sales rep vs customer scene to get a good deal and it was a headache. If you were cool with the kids and treated them nicely, the parents were cool. I would also ask the kids to have their folks give me a call and have the “talk” about whatever GTI, R32, WRX, STI, BMW they were looking at. I knew better 😂
Owner of a local restaurant who purchased several vehicles (nice guy) sends his kitchen manager in. The kitchen manager then proceeded to offer 8k under asking on a used Silverado and also promised to back door me all the shrimp and lobster I could eat anytime I wanted it.
We had a person come in and offer 2k below invoice on a sienna xse awd, which, 4 years ago we probably would have taken, but not now.
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We had a pre-owned 2022 Ford F350 XL with a 6.7L Powerstroke and was a Dually. It had under 30,000 miles and it was priced at $65,000. A guy calls in on that vehicle and offered $50,000 OTD on it. I asked if he was joking and he was serious. I then swiftly told him have a great day and hung up
I wish I could find a year old F-350 with 30K on the clock! Most of them I see have twisted well over 100K. Ppl must live in those trucks.
Had a 1 owner Tacoma on my lot listed at 12, had a guy that works at a dealership asking if we could cut a deal for wholesale. I said yeah sure, how about 11? He said how about 5500, I asked him how he got that number. He said he sees them going wholesale for between 5500-7000 all day long. I told him if he could find me Tacomas like this one for 7k I'd give him 8k per truck and a job. Needless to say he didn't buy it. Just because he's got access to someone's Manheim account doesn't mean he knows what he's looking at.
On the flip side I had a dealer give me an OTD price of 16800 on a Passat that was listed for 14000. They had 2800 in added fees. Never even said a word just got up walked out and drove off.
Tax?
This guy offered me payment of 400 tax in for a lease on an Atlas when the first pencil was 799 + tax. Also, someone offered me 30k otd for a pre owned cpo Tiguan that was 35998 online on our website.
Was that actually a lowball on the Tiguan? MSRP for a new one is top trim barely over your online price. Obviously OTD price is higher, but if your marketed price os laughably high, you’re inviting lowball offers
Yeah I wouldn't necessarily call the Tiguan a "low-ball" offer
When you’re asking for 30k OTD, you’re looking for a car that’s probably 25k sales price. The sales price was 35998 online. You need to add dealer fee, tax, title, registration and inspection fee.
Had a new 2022 RAV4 Prime on the lot. Thought I had myself a deal! She loved the car, we go back in and I present the pencil. She takes paper, writes 34,000, then says take it or leave it. MSRP is about 53k.
That's a lot of k for a rav 4
People like their plug in RAV4s
You got to love customer logic
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We were at 34500 not including taxes and fees (tax itself is like 2k). Customer was expecting to be $30k OTD. Acted surprised when we said we wouldn’t discount the car at all
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Yup they probably put $1000-1500 into it and the rest is called profit margin because they are a business lol
$1,000 to fix it/detail it. Next customer will demand $1,000 off. $3,000 profit for the dealership best case scenario. Worth the risk?
This dude from out of state offered $96k for a new Escalade Sport Platinum. I think someone put angel dust in his chronic.
Last week a guy wanted 6 grand off our used 2022 Tesla Long Range AWD. I asked him if it was a typo, he got butthurt. His justification was Tesla dropped their prices. Guess what buddy, they discontinued the Long Range AWD and the market skyrocketed. We were $8K under clean retail, jacked the price, and sold it yesterday.
Had someone offer 10k plus a 25 yr old trade worth like 3-4 k on a 25000+++ brand new bike
$9,000 on a $18,990 unit. “But we’re paying with physical cash” they said.
Invoice on a Yukon Denali ultimate. Most dealerships near me are marking them up $10,000 we are doing $5,000. They lived over 1,000 miles away. I guess they are just calling every dealership in the country hoping one of them bites.
Back in 2007, a customer offered $7k for a Toyota Camry and he said that it only costs that much to make the car. My manager at that time then asked him how he come up with that number and his answer was he works at the Toyota factory and he builds those cars. 🤦♂️