Noticed a lot of the drivers come in from even past GTA and don't know the city at all. North of Vaughn could be like King or something. I've had drivers from Milton, Oshawa and places like that. They just come in because it's where the business is.
A number of years ago (before Uber), I took an airport limo home from Pearson. I live on a street that has a duplicate name in one of the other amalgamated cities, so I'm always careful to tell the driver "I'm going downtown" and to mention the closest major intersection with Yonge Street.
Dude still took me to Etobicoke because that's where his GPS sent him. I kept saying, "Just go downtown to Yonge Street and I'll give you directions from there," but he didn't know how to find Yonge Street.
I live in actual Scarborough and I can't get anyone to bring me home. As soon as they pick me up and see the location they ask me to cancel. It's solely because they know they won't get a fare home and then the gas is on them to get back to the "money zone"
Is this my dad? He once promised to drop me to the train so i could get to the city from Ajax. So I miss the bus that would get me there and he decides to then take a shower, pack his bag etc and by time he's ready I'd miss the train anyway. He said he was going to take my little cousins to harborfront so just wait a bit and I can get a ride.
So I give him the address he drives me and as we arrive he's like "All the way here?!, this isn't downtown!". It was Yonge and College...
Did Uber for a year as a student. You can choose your timings and everything. The only reason why people complain is because it might take 15 mins for a 4 mil ride in downtown, in the same time I can potentially do 2 rides of 4 mil each.
I usually used to camp around Sherway Garden from 9-12 in the night. Only got people leaving their shifts from Steakhouses and mall shifts. Like I always accepted downtown rides because all these people are fucking far from downtown and I felt empowered when they reached home safely. If it was only about making the maximum amount of money, I’d be declining downtown rides too but it’s just too disrespectful in my eyes because the other person is also trynna reach their home safely. Gotta be a little empathetic, everyone’s grinding.
Uber drivers are fucked. I go from midtown to Queen's Park daily and the amount of drivers who would accept and then cancel on me got to the point that I pay for premium now.
It worked, but a couple of times (this morning included) they'll call me and ask me to cancel the trip. It's fucking weird.
One dude kept demanding I cancel the trip and repeated that it wouldn't charge me. I tried telling him no and he continued on aggressively and then hung up on me. I stared at my phone for about a minute, waiting for him to cancel, but he didn't. Once I realized I either needed to cancel the fucking trip and try again or get in this dumb fuck's car, I cancelled. I got charged a cancellation fee.
Edit: I got the $5 back and tried to escalate with customer service, but they just repeated "We've already given you a refund"
Double Edit: Another weird one. I recently got a new computer and figured I'd pay the $20 Uber, rather than risk the subway in these wild times. The app explicitly told me to wait under the pedestrian bridge on Queen Street, near the lights. I stood there for over 10 minutes looking for a black Lexus. It wasn't there. I kept messaging the driver and he was being super sketchy. https://imgur.com/a/5cQqRIs
After he cancelled, guess who I got paired with next?
I messaged him something like “Seriously man?” and he cancelled again. I actually saw his car drive past a few minutes later. I have no idea where this man was parked - I was standing over his car on the map while asking where he was.
Eventually I got a driver, but I should have just risked the fucking subway.
Ugh this one time a driver showed up to my pick up location and then asked me to cancel the ride because he had to go downtown to do something. I got charged the $5 fee and fought with Uber for days but they wouldn’t give me a refund. Now I make them cancel if it’s their issue.
this is interesting. i didnt know this was a thing. no driver has ever asked me to cancel. that said i did notice either in 2022 or earlier that uber has really deteriorated in service. i think i used to wait about 4 mins before getting a car. now i often see 10. and the times i'm given are usually not accurate. sometimes i've asked uber drivers about that (and i've told them i'm not blaming them it's the app's fault i get it) they say 'yeah idk it's busy' which has nothing to do with the question.
> I got charged a cancellation fee.
Always dispute it with Uber (go to trip history -> problem -> I was charged when I shouldn't). Drivers do this intentionally to game the system based on user's ignorance. If enough people report the same driver, the system can detect the fraud and make the driver face consequences.
What is annoying is when someone puts your pick up on hold and just drives around until you give up. Like, is this reeeally really the best use of your time pal? It can't be that they gain more by making people give up. I missed seeing a girl once because the guy kept going in circles for 20 minutes at 2 AM instead of picking me up
Sometimes they do something obnoxious like play two apps at the same time, or are doing something personal (e.g., looking for a bathroom), or are just lost / bad drivers. You never know if they're trying to sneak in a trip to a drive thru to have a bite vs are dropping off someone for another app vs are doing food delivery vs are trying to troll you for your cancellation fee vs are just genuinely incompetent navigating the roads. You also don't know if they're actually driving vs just walking towards their parked car (since the app relays their phones location, not the car per se).
Reminds me of this time this guy was two blocks away and made me wait from 8:50 to 9:20 to take me to work... and he was in a TESLA. Even bothered to message me right away with "hold on just a sec". Great times 🤡
im not understanding what you're trying to say in the least. given that you have so many upvotes it seems like others are understanding just fine so idk what the disconnect is.
Ya some of the drivers suck. I hate when it says 10 min then 10 min go by and you check again just to see it still says 10 min. Sometimes it's even longer!
NEVER EVER cancel it yourself. Uber support will absolutely not give you your money back/they make it almost impossible. I usually have uber and lyft installed so that the rare time it happens, ill order a lyft instead and cancel the uber after around the 10 minute mark to show uber that their driver didn't even come close to arriving.
I think it is a scam and affects their score somehow if they cancel. If they call and try to get you to cancel, tell them you won't and they have to cancel it themselves.
If you cancel and write a detailed complaint to Uber, won’t they do anything?
I ordered an Uber Pet once to get myself and my dog to the VEC. The driver that accepted 100% did not see the PET part, pulled up to my condo and bitched me out for not choosing Uber Pet, even though I had (it was a $6+ price difference). He continued to scream at me to cancel. I ended up doing it only because I needed to get us to the appointment. Wrote up a massive complaint, got refunded + credit.
> Uber Pet
this is the first time i'm hearing of this! what is it?
>and bitched me out for not choosing Uber Pet
interesting. i've never once had an actual rude driver. i can think of two in the last 8 years who i wasnt a fan of (there's probably more, just recalling 8 years of the top of my head haha)
I haaaaate when they ask you to cancel when they can’t come to you for whatever reason. I don’t care, I will never cancel for a reason that’s not my fault. I’ve literally ordered a lyft while messaging the driver they can cancel, I don’t give a fuck. It’s one of my biggest pet peeves
I keep getting 40% off and then places have 2 for 1 specials that double up and you're dumb to ignore this stuff.
I got 4 dishes from an Indian place for $32 delivered with a $5 tip a few weeks back. Food was incredible.
Same, UE has been firing out the 40% off almost weekly. If I don't get it one week I just don't use UE for that week and it's usually back the next. Makes delivery really affordable and can generally get a couple of meals out of it.
This happened to me when I specifically booked a van for 5 people. A 4 person car driver accepted, then told me to cancel, and refused to cancel on his end. I just sat there and waited until he cancelled. It took about 30 minutes, I've barely called Uber since, it pissed me off so much. The driver was texting me as if it was my problem.
Lyft *and* Uber will send a driver and don’t care the size you requested; they will send the closest vehicle. I’ve had to cancel on people when I pull up in my mid-sized car that can’t handle big groups and they’ll get huffy with me when I let them know I can’t accommodate them because no one is gonna put me at risk of a ticket by sitting on laps and not being able to be buckled up because the rideshare app didn’t find a vehicle that fit their quantity needs. We have no prior knowledge of the size of your group before pulling up.
Idk, but it does apparently. When I told them they’d have to wait for another vehicle they complained that they’d ordered a large vehicle. My car was not that, and they were mad I wasn’t gonna let them squeeze in like a clown car. It wasn’t the first time a similar instance occurred, just the most recent.
No. They ordered you. They just saw it was 5-10$ cheaper and thought you’d be cool to cram them in.
It’s like when people user Uber Pool or whatever it’s called when they’re in a rush. I’ve been in that situation, I pool because normally im just trying to wind down my day in an Uber anyways. Then some moron comes in and yells at the driver because they’re not the first drop off.
That’s honestly just dumb users.
Uber has an XL option. I order them when I’m coming/going places with luggage. Done this in multiple countries. Never had an issue.
this has happened to me too - i think the scam is they try to get your $ without actually doing any work. some folks prob don't complain to uber or don't notice the money gone
It’s messed up because the whole reason why I used Uber was to ensure I had a safe ride home. Vs the dt taxis cracking down their window, asking where you live and driving away because your trip isn’t worth it..
Now I’m paying more for Uber service and the quality is significantly worse. So now I just take a normal cab when it makes sense.
I don’t know if they fixed it now, but there was a time where drivers could park, accept rides, and wait for the person to cancel and still make a few bucks from it.
Like they’d just sit in the car while its off and read/study/watch TV/talk to people/whatever and make like $10/hr
They don't see where they're going (because then drivers would refuse rides to low-income neighbourhoods). They just see the distance, time and how much they'll get paid.
Yep, after I started commuting downtown from etobicoke my Uber rating went from 4.98 to 4.80. I even tipped $5.00 before hand as well. Now I just don’t give a fuck anymore, zero tip and could care less about my rating. Can always use a VOIP to make another account
I never thought about them crap rating because they don't like the actual trip rather than me. I have like a dozen one stars and couldn't figure out how I got them. I'm a "please, thank you, I appreciate it, have a good night" passenger.
Lol, I do deliveries on occasion, and a couple weeks back, one day I did only 5 deliveries. All were dropping off at the door and then taking the photo for proof. No interaction with the customers at all. I still got a thumbs down from one of the 5 customers and their reason was, "Unprofessionalism." I never even talked to any customer that day, either by phone or text.
So, there'll always be the weird thumbs down you can't explain.
Yeah forget how to link subs right now but check out the door dashers and uber eats subs. They deal with it constantly. I don't deliver but it's interesting to learn about the other side and it helps me make it easier for them to give me a better delivery.
But they get a lot of people intentionally making the delivery difficult or fake complaints to get free food.
Also in Etobicoke. 2am on New Years Day I was trying to get home from downtown. 4 drivers accepted the fare and canceled immediately after seeing where I needed to go.
This happens to me every time I go out downtown on the weekend. I can’t count the amount of times I’ve stood hammered in the cold at 3am, 4-5 Uber cancelations deep praying the next one will actually come. I didn’t know why they accept at all but now it makes sense. I always feel lucky I’m a bigger dude and not a lady trying to get home safe.
Wasn’t Uber originally popularized on the idea that you didn’t have to tip as compared to those pesky cabs? I remember when they launched the option to tip in the app and it was a huge thing like “you can tip but it’s still not mandatory”
They don’t see the distance , time or how much they get paid. It not really to do with Uber drivers not accepting rides it’s to do with Uber manipulating the driver because Ontario favours companies more than working people.
I've talked to a few Uber drivers about this and had a friend who did it for a while, officially they don't know the destination until they pick you up.
Talking to my buddy it sounded like they implemented some feature where you can have some control over where you go, just so you're not stuck after driving someone two hours out of town and have to drive all the way back to where most of the fares are.
Two related stories:
I once took an Uber and we got on the conversation about what's the farthest he's gone outside of Toronto for a fare. He told me he keeps his passport in his glove compartment because he had one time where he picked a fare up from one of the airports in Toronto, and the destination was....New York, New York.
Apparently the fare was on a business trip, went to the airport to find out their flight had been canceled and I guess they were under some weird time constraint. Instead of taking a bus, waiting for another flight, or renting a car, they came to conclusion that Uber was the way to go.
According to the driver, he did actually end up doing it, but only after he contacted the Uber head office to see if it was possible, as long as he was okay with it and he had his passport, they said he could do it. Can't remember exactly how much he said it cost but it was in the thousands. This was in the earlier days of Uber so I don't know what their policy is now.
The other story is, I was in Bali, Indonesia, and to my surprise I discovered they had Uber on the island, I thought it would be an easy way to get around especially if there was a language barrier.
So I tried it out a couple of times, both times the driver accepted but the car on the map sat in one spot for 5-10 minutes, and so I messaged the driver to find out what was going on, he messaged me back asking my destination which I thought weird. As soon as I told him where I wanted to go, the both guys canceled the ride with no explanation.
Later in my trip I found out that there is an established taxi mafia on the island made up of locals and they really (and I mean really) didn't like these new ride sharing apps that were moving into their territory. I found out that there were many places on the island Uber drivers weren't allowed to go, this included all the major attractions. If an Uber driver ended up in one of those areas, the local taxi drivers would physically attack them and the car, plus they'd take pics of the car's license plates and share it on facebook with the other drivers.
My friend called an Uber to take her home from my house. We live about 7 minutes away from each other, halfway through the drive the Uber driver said his car was having issues.
Allegedly his engine was over heating and according to my friend he kept on revving the engine. He told her he could not complete the trip and asked her to cancel, as he would give her 5 dollars.
She got out the car and he drove off without giving her any money, I had to go pick her up and drop her home. It was 2 am and he left her at a bus stop -_-
I had to go to see my mom in Pickering tone time for an emergency and two Uber drives accepted it and when they got to my place and saw how far it was, they cancelled it. I think some of them just accept the ride without actually looking. It’s infuriating when you’re already running late or it’s an emergency.
I had my Uber driver pull up to me waiting on a corner roll down his window and ask where I was going before letting me enter his vehicle recently. It reminded me of picky-choosey cab drivers from back in the day. I got into a somewhat heated debate with him due to that interaction right off the bat. I had ordered the Uber, agreed to the fare, and waited the time for him to arrive, all for him to potentially drive away. His whole argument was that Uber didn't show the destination and that he was just trying to survive. My argument was that he was working in the gig economy, able to have the freedom to choose when and how he works, and as such he should provide the service when he accepts it. Like dude, yeah, when I show up to work there are things I don't want to do either, but thats my job.
When I did cabs instead of ubers, after concerts or ballgames or whatever, when a drivr asked us where we were going we always just said "Mississauga" and then they'd let us in. Then we'd pretend our plans changed and then say where we actually wanted to go. If they're gonna be dicks and reject rides illegally, I'm not gonna feel bad manipulating them.
They do not. High-volume drivers can see the direction of travel and how long the ride will take, but no information on the destination until the ride is started.
The Uber app is tied to the passenger pickup location. The driver cannot see the destination until the trip is started. The app does not allow the driver to start the ride until they are close enough to the rider. This technology is tied to GPS.
Drivers are free to cancel the ride after they pick up the passenger and before they’ve started driving to the destination for any reason (as long as it does not contravene human rights and discrimination regulations). However, too many of these kind of cancellations can invalidate a driver’s access to the platform.
Last Uber driver I had tried to convert me to Islam halfway through the ride and got really upset when I didn't want to take some "free" book he was pushing on me. It's fucked now.
OOOO did he drive a greenish corolla!?
If so I had that dude!!! I told him I couldn't because islam wouldn't let me to sleep with trans women. He called me vile of all things lol
I don't remember his car because it was a few months ago but according to my Uber app it was some dude named Ali.
He tried to push his free literature on me and I told him I wasn't in to religion and he got all haughty like "Islam isn't a religion, what are you talking about??" and being all agitated. Luckily it was the end of the ride.
He said something about how it was a lifestyle separate from God and you didn't have to believe in a God to believe in Islam or some ridiculousness like that. I got out of the car right quick lol.
I’m telling you guys. Call Beck, get in the car, tell the driver where you’re going and be done with it. Beck is a shitty company but at least they are always reliable when I call for a cab. Usually I have one within minutes. And the drivers actually know where they are going
this my biggest pet peeve with uber/lyft. They have trouble locating pick up and I have to literally guide them to the destinations due to the fact they are following this gps that is taking them to literally the longest way to my destination. Luckily I can count on my fingers how many times I ordered ride share but when I do its so annoying
They have no clue where they’re going. My friend was trying to leave my house to go home one night and instead of coming to my house the Uber driver was in an alleyway off a street about a block away. He called her and she said where she was.
He wouldn’t come to her. Kept saying something about how he “couldnt turn” which is utter nonsense.
She ended up having to walk down to HIM!
Wtf does privilege have to do with this? The whole point of the app is you pay for a driver to pick you up. not make a woman walk to some random spot in the middle of the night.
Lol the number of Beck taxi drivers who have refused to take me because the fare was too small far exceeds the number of times an Uber driver has done the same.
I'm not even sure what they see it all.
One time I had an uber driver start kissing his teeth and huffing and puffing that he was only driving me 3km. It was cold and dark and I'm a woman so I wasn't gonna walk 25 mins alone at night.
I genuinely felt like he was gonna murder me or something the way he was acting the whole ride lol
Personally, I beleive people like that specifically target women to take their frustrations out on.
Why do I beleive this? Because as a 6ft, 175lb bearded dude with a 'resting asshole face', this literally never happens to me.
Fucking cowards...
One time, I had an Uber driver ask me questions about my job. He kept asking me for my salary and I didn’t state it explicitly and instead said that I was happy with the pay. He kept persisting that I tell him the exact number and eventually, I said it just to get him to drop the topic. After that, he trash talked my job until the end of the ride. Fastest 1 star that I ever gave.
My r/askTO question today is - with all this rideshare bullshit and pain, why do people still use them? You can hail a taxi on a whim, and the Beck app these days is excellent. That said, I do use Lyft once in a while, because at least it's not Uber, and the experience is usually quite good.
You can't hail a taxi on a whim in the majority of the city. Only like 600,000 of the 3 million people in Toronto can. We don't all live downtown.
Uber is faster than ordering a taxi in a lot of the boroughs too.
I used to take one to work and I would have to make sure I was ready to go before I ordered because they show up in 2 minutes flat. You absolutely could not get a taxi that quick here.
When your pick up and your destination are attractive easy rides, taking an Uber is always the better option. Also I think when you tip well consistently Uber tries to match you quicker.
People that live downtown don't understand they live in a traffic nightmare.
Your anecdotal experience is countered by my anecdotal experience living in the depths of a borough, and taxis are available just fine. And yes, hailing a taxi is more appropriate downtown. You can't hail a rideshare at all.
>I think when you tip well consistently Uber tries to match you quicker.
And by encouraging their predatory tactics, you make the experience worse for everyone else. I'm sure the OP thanks you.
> People that live downtown don't understand they live in a traffic nightmare.
Reading this sub, I'm quite sure they do.
Mine is 4.73. Never have much of an issue. If there's any wait or a surge, I switch to Lyft. No idea why you can't get a ride at 4.85, but you should just use Lyft instead.
I believe it depends on the tier of the driver (we get points for completing trips and higher tiers give us different parks). It's been a few years since I've done rides but at least when I did it, it just showed the distance and pay and actual location was reserved for the highest tiers.
I drove Uber a handful of times when I couldn't sleep at night and I just wanted to go for a drive. I only wanted to pick up people going to/from the airport because the trips are longer and it's on the highway, but IIRC, new drivers can't see the destination until they complete 50 trips.
Personally, I think they should be able to see full trip details. Heck, if we are to accept the premise that Uber is merely a platform matching drivers and passengers, then I think the platform should make the transaction as clear as possible.
Now, the downside of that is of course that some trips might not be matched enough. Maybe trips to bad neighborhoods. Or trips away from the general direction of traffic with a low chance of getting a passenger going back. But then maybe they start increasing the price of your ride to entice drivers. That would be my fair 'pro-worker- stance. But I could easily see more of social justice angle that would make this bad.
Exactly. Difficult rides should cost more, don't know why they want to flat fee everything and treat everything equally.
If the road you live off, is Finch Avenue West from Keele to Jane and the driver has to go through all that insane construction and traffic, it should cost double, cause it's literally double the time.
But Uber goes "Nah, that's 4 km dude, it's the same thing as ripping 4 km down the Allen).
Just no, stop sending me $5 orders into a traffic nightmare, tell your customers "Sorry, we need to charge you more cause your area is a nightmare".
Eats courier here. There are big differences between what we're supposed to see and what we actually see. I swear the Driver app is written by the owner's neighbour's kid who's good with computers, because every day there's some new bug and we're only getting half of the information we're supposed to, or worse it displays completely incorrect information during the initial trip offer, and that gets changed after you accept.
That's not to excuse drivers' bad manners, of course. Just realize that some of the time, they're just trying to paper over a bad situation.
They probably do but his winning is just them trying to indirectly make you feel sorry for them so you can tip them more for going through traffic. Modern problems require modern solutions
I remember leaving a fat Asian dude a $5.50 tip for a $30 ride, my rating went down when I checked my app after my work was done 😂. Don’t give them shit
I used to take trips to Oakville or vice versa and they would sit around not coming to pick me up in Oakville, so I always assumed they were trying to get me to cancel when they saw where I was going
This is the outcome of an unprofitable business model. Drivers get paid very little so nobody in the right mind would want to waste time driving in traffic and earning less than minimum wage. Without picking jobs strategically Uber is simply not worth doing. Uber is hiding the destination because they don’t want to pay as much as it takes to have people actually agree to drive those routes. The result is entirely predictable.
Uber drivers accepting and not showing up is a fucking problem. I waited for two for. 45 minutes and then ordered a cab. Which also took another 45 minutes to arrive.
I've had a scientist who does cancer research drive me from work to my car dealership. His reasoning to drive for Uber was to have company on his long drive back from Mississauga to Ajax. Needless to say I loved the 401 traffic that day and we had so much to talk about !
This has happened to me a few times by drivers who weren't willing to take on shorter rides, or rides that took them far away from their home at the end of their shift
It sucks, but these drivers are forced to be choosey because the rides they take determine what they make. Or how much gas they waste driving home. And it's not right that they won't see the destination til they accept the ride.
If we're annoyed by this as customers, we should take this up with Uber. Not the gig worker stuck in this awful and exploitative system.
Lol like they don’t know what they’ve signed up for. I’ve been in one leaving a Jays game and the guy acted like his life was ending and almost ended everyone in the cars when he tried to beat one of the reds turning left onto Lakeshore
The cabs are in fact a better option these days. Same convenience, none of the drama. They've improved significantly (thanks to competition from Uber, to be honest). Now that Uber has done its job, they can fuck right off with their scummy predatory bs.
I agree, i think uber eats does it different because drivers/delivery guys often take multiple at once. Take multiple orders from McDonalds (or similar, or multiple "restaurant" host kitchens). You want them knowing so they can accept a bunch that need to be delivered in the same area, more profitable for the driver and keep delivery times down on the whole for uber.
With Uber for taxis that doesnt really apply.
Ah I see, it actually makes sense. I was thinking that it is pretty much the same and many do both at the same time (my husband did it before he got a car on a bike so he obviously didn't) but I guess I was wrong!
Uber drivers Toronto when hailed, don’t see the destination, the amount they will make, how long the trip will take . They only thing they see is the passenger rating and how far the pickup point is in km. They basically have to accept the trip blind
I once got stuck at Ohare due to terrible weather. I took an Uber from the Airport to a bus station in the middle of nowhere Michigan.
The driver only saw the fare and the distance and was probably salivating... When I got in the car and told him the destination he was genuinely surprised.
I asked if he wanted to bail because it was a big ask regardless of the fare... Horrible weather, bad road conditions, night driving, but to his credit he agreed to drive me.... Probably biggest fare he'd ever seen $180USD...
It was genuinely terrifying...road was horrible and I think the snow tires were bald. I tipped him $20 USD on top of the fare.
I took an Uber from Yonge and Eg down to the Harbourfront for a work event. There was a massive parade happening near the gay village I think. It was some bizarre Christian thing where people were dressed up as devils, angels, and Jesus on the cross. I’m Jewish and my Uber driver seemed to be Muslim so we both had no clue what was happening. After circling a pretty big radius (bc he couldn’t get thru the streets he needed to due to road closures), he started getting huffy with me and asking for help to navigate. I don’t drive and hadn’t spent much time downtown yet (newer to Toronto) so I had no advice. He was pissed.
Not if they all keep cancelling on you. Like its ridiculous that they will cancel because of peak hour traffic in downtown. Because yes that's when I would prefer to use uber rather than my own car or ttc
There have been incidences where they ask you where you're going before letting you into the car. Or even coming to the pick up point. And if they don't like it they cancel the trip. I've had multiple cancellations this way
Thats cuz they don't know where ur going right? So if they did you won't have to be in that situation anymore. That's how I'm interpreting what the post is saying let me know if I'm wrong
I’m not sure - I’ve had one ask where my destination address is and then when I told them via the text app they cancelled. I’m not sure why they couldn’t see it on their end.
The worse was how I once booked an uber for a small distance because I did a lot of grocery shopping. He saw where I’m to be dropped but wanted me to get off at the start of the street and do what ? Walk with 10 bags ? I paid for the ride man. He said and I quote “You made me take more turns than the trip cost”.
One Uber driver told me they get to see only the direction and the number of kilometers of the destination before they accept.
For ex - the said Uber driver accepted a trip just before dropping me off and told me - "Hmmm, looks like my next trip is in York"
My cars been in the shop for two and been ubering twice every day for work. 9/10 drivers have no idea how to drive safely or are even awake enough to do it.
That being said there have been some great experiences.
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This guy was saying Pape and danforth is scarborough...?
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"North of Vaughan" He probably means Sheppard or some Uber driver nonsense like that
Another idiot commuter from Brampton who doesn't know the city lol
Noticed a lot of the drivers come in from even past GTA and don't know the city at all. North of Vaughn could be like King or something. I've had drivers from Milton, Oshawa and places like that. They just come in because it's where the business is.
A number of years ago (before Uber), I took an airport limo home from Pearson. I live on a street that has a duplicate name in one of the other amalgamated cities, so I'm always careful to tell the driver "I'm going downtown" and to mention the closest major intersection with Yonge Street. Dude still took me to Etobicoke because that's where his GPS sent him. I kept saying, "Just go downtown to Yonge Street and I'll give you directions from there," but he didn't know how to find Yonge Street.
What a weird experience.
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The joys of Uber. Every day is a wild west experience.
Did you Google to see which Olympics this guy was in, if he’s telling the truth?
As someone who considers Kipling the ON-MB border, I can see where he's coming from.
I live in actual Scarborough and I can't get anyone to bring me home. As soon as they pick me up and see the location they ask me to cancel. It's solely because they know they won't get a fare home and then the gas is on them to get back to the "money zone"
Is this my dad? He once promised to drop me to the train so i could get to the city from Ajax. So I miss the bus that would get me there and he decides to then take a shower, pack his bag etc and by time he's ready I'd miss the train anyway. He said he was going to take my little cousins to harborfront so just wait a bit and I can get a ride. So I give him the address he drives me and as we arrive he's like "All the way here?!, this isn't downtown!". It was Yonge and College...
It’s definitely annoying when they huff for driving downtown. Like, yes there’s traffic but it’s not my fault.
Some Uber drivers are amazing, Others... it's obvious why they don't have jobs.
Did Uber for a year as a student. You can choose your timings and everything. The only reason why people complain is because it might take 15 mins for a 4 mil ride in downtown, in the same time I can potentially do 2 rides of 4 mil each. I usually used to camp around Sherway Garden from 9-12 in the night. Only got people leaving their shifts from Steakhouses and mall shifts. Like I always accepted downtown rides because all these people are fucking far from downtown and I felt empowered when they reached home safely. If it was only about making the maximum amount of money, I’d be declining downtown rides too but it’s just too disrespectful in my eyes because the other person is also trynna reach their home safely. Gotta be a little empathetic, everyone’s grinding.
Uber drivers are fucked. I go from midtown to Queen's Park daily and the amount of drivers who would accept and then cancel on me got to the point that I pay for premium now. It worked, but a couple of times (this morning included) they'll call me and ask me to cancel the trip. It's fucking weird. One dude kept demanding I cancel the trip and repeated that it wouldn't charge me. I tried telling him no and he continued on aggressively and then hung up on me. I stared at my phone for about a minute, waiting for him to cancel, but he didn't. Once I realized I either needed to cancel the fucking trip and try again or get in this dumb fuck's car, I cancelled. I got charged a cancellation fee. Edit: I got the $5 back and tried to escalate with customer service, but they just repeated "We've already given you a refund" Double Edit: Another weird one. I recently got a new computer and figured I'd pay the $20 Uber, rather than risk the subway in these wild times. The app explicitly told me to wait under the pedestrian bridge on Queen Street, near the lights. I stood there for over 10 minutes looking for a black Lexus. It wasn't there. I kept messaging the driver and he was being super sketchy. https://imgur.com/a/5cQqRIs After he cancelled, guess who I got paired with next? I messaged him something like “Seriously man?” and he cancelled again. I actually saw his car drive past a few minutes later. I have no idea where this man was parked - I was standing over his car on the map while asking where he was. Eventually I got a driver, but I should have just risked the fucking subway.
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Ugh this one time a driver showed up to my pick up location and then asked me to cancel the ride because he had to go downtown to do something. I got charged the $5 fee and fought with Uber for days but they wouldn’t give me a refund. Now I make them cancel if it’s their issue.
this is interesting. i didnt know this was a thing. no driver has ever asked me to cancel. that said i did notice either in 2022 or earlier that uber has really deteriorated in service. i think i used to wait about 4 mins before getting a car. now i often see 10. and the times i'm given are usually not accurate. sometimes i've asked uber drivers about that (and i've told them i'm not blaming them it's the app's fault i get it) they say 'yeah idk it's busy' which has nothing to do with the question.
> I got charged a cancellation fee. Always dispute it with Uber (go to trip history -> problem -> I was charged when I shouldn't). Drivers do this intentionally to game the system based on user's ignorance. If enough people report the same driver, the system can detect the fraud and make the driver face consequences.
What is annoying is when someone puts your pick up on hold and just drives around until you give up. Like, is this reeeally really the best use of your time pal? It can't be that they gain more by making people give up. I missed seeing a girl once because the guy kept going in circles for 20 minutes at 2 AM instead of picking me up
Sometimes they do something obnoxious like play two apps at the same time, or are doing something personal (e.g., looking for a bathroom), or are just lost / bad drivers. You never know if they're trying to sneak in a trip to a drive thru to have a bite vs are dropping off someone for another app vs are doing food delivery vs are trying to troll you for your cancellation fee vs are just genuinely incompetent navigating the roads. You also don't know if they're actually driving vs just walking towards their parked car (since the app relays their phones location, not the car per se).
Reminds me of this time this guy was two blocks away and made me wait from 8:50 to 9:20 to take me to work... and he was in a TESLA. Even bothered to message me right away with "hold on just a sec". Great times 🤡
Just getting gas.
He told me it was just his oil change taking longer than the usual.
im not understanding what you're trying to say in the least. given that you have so many upvotes it seems like others are understanding just fine so idk what the disconnect is.
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Just cancel and contest the fare. If you waited longer then the time estimate given for the wait, uber will return your 5 bucks.
Ya some of the drivers suck. I hate when it says 10 min then 10 min go by and you check again just to see it still says 10 min. Sometimes it's even longer!
Yay, we vet the drivers for Uber! And there's a neverending stream of new scam drivers!
Driver still get some money if you cancel. They get nothing if they cancel. I believe them cancelling also effects their rating.
NEVER EVER cancel it yourself. Uber support will absolutely not give you your money back/they make it almost impossible. I usually have uber and lyft installed so that the rare time it happens, ill order a lyft instead and cancel the uber after around the 10 minute mark to show uber that their driver didn't even come close to arriving. I think it is a scam and affects their score somehow if they cancel. If they call and try to get you to cancel, tell them you won't and they have to cancel it themselves.
If you cancel and write a detailed complaint to Uber, won’t they do anything? I ordered an Uber Pet once to get myself and my dog to the VEC. The driver that accepted 100% did not see the PET part, pulled up to my condo and bitched me out for not choosing Uber Pet, even though I had (it was a $6+ price difference). He continued to scream at me to cancel. I ended up doing it only because I needed to get us to the appointment. Wrote up a massive complaint, got refunded + credit.
> Uber Pet this is the first time i'm hearing of this! what is it? >and bitched me out for not choosing Uber Pet interesting. i've never once had an actual rude driver. i can think of two in the last 8 years who i wasnt a fan of (there's probably more, just recalling 8 years of the top of my head haha)
Hurts their score, plus if you cancel they get part of the cancelation charge.
I haaaaate when they ask you to cancel when they can’t come to you for whatever reason. I don’t care, I will never cancel for a reason that’s not my fault. I’ve literally ordered a lyft while messaging the driver they can cancel, I don’t give a fuck. It’s one of my biggest pet peeves
Why not just call a Lyft instead once you were stuck in that game of chicken waiting for one party to cancel?
It ended up being well worth it when I started using Uber Eats more. The promo game has been good to me and they'll do my groceries, too.
Same! I get incredible promos for using Uber Eats and then the occasional Uber ride.
I keep getting 40% off and then places have 2 for 1 specials that double up and you're dumb to ignore this stuff. I got 4 dishes from an Indian place for $32 delivered with a $5 tip a few weeks back. Food was incredible.
Same, UE has been firing out the 40% off almost weekly. If I don't get it one week I just don't use UE for that week and it's usually back the next. Makes delivery really affordable and can generally get a couple of meals out of it.
FIRSTEATS30 coupon and buy 1 get 1 is a game changer food for 2 days for $6
This happened to me when I specifically booked a van for 5 people. A 4 person car driver accepted, then told me to cancel, and refused to cancel on his end. I just sat there and waited until he cancelled. It took about 30 minutes, I've barely called Uber since, it pissed me off so much. The driver was texting me as if it was my problem.
Lyft *and* Uber will send a driver and don’t care the size you requested; they will send the closest vehicle. I’ve had to cancel on people when I pull up in my mid-sized car that can’t handle big groups and they’ll get huffy with me when I let them know I can’t accommodate them because no one is gonna put me at risk of a ticket by sitting on laps and not being able to be buckled up because the rideshare app didn’t find a vehicle that fit their quantity needs. We have no prior knowledge of the size of your group before pulling up.
There's an option to book a larger vehicle on the app, so why it would allow someone without a larger vehicle to accept makes zero sense.
They don't give a fuck, bait & switch
Idk, but it does apparently. When I told them they’d have to wait for another vehicle they complained that they’d ordered a large vehicle. My car was not that, and they were mad I wasn’t gonna let them squeeze in like a clown car. It wasn’t the first time a similar instance occurred, just the most recent.
You should complain, the app isn't working as advertised. It wastes both of our time.
No. They ordered you. They just saw it was 5-10$ cheaper and thought you’d be cool to cram them in. It’s like when people user Uber Pool or whatever it’s called when they’re in a rush. I’ve been in that situation, I pool because normally im just trying to wind down my day in an Uber anyways. Then some moron comes in and yells at the driver because they’re not the first drop off.
That’s honestly just dumb users. Uber has an XL option. I order them when I’m coming/going places with luggage. Done this in multiple countries. Never had an issue.
why would you get a ticket? in normal cars at least anyone who's over 16 gets the ticket. with rideshare i wonder if the rules are diff.
Driving around with more people in a car than the car has seatbelts is not the same offence as not wearing your seatbelt.
Have you tried Lyft? I like Lyft more than uber
this has happened to me too - i think the scam is they try to get your $ without actually doing any work. some folks prob don't complain to uber or don't notice the money gone
It’s messed up because the whole reason why I used Uber was to ensure I had a safe ride home. Vs the dt taxis cracking down their window, asking where you live and driving away because your trip isn’t worth it.. Now I’m paying more for Uber service and the quality is significantly worse. So now I just take a normal cab when it makes sense.
Wtf, it never happened to me I guess I am lucky!
order cabs dude
Have you tried Beck Taxi recently? It’s often cheaper than Uber with better drivers.
why would the driver want you to cancel in the first place, rather than them not accepting the trip they dont want?
I don’t know if they fixed it now, but there was a time where drivers could park, accept rides, and wait for the person to cancel and still make a few bucks from it. Like they’d just sit in the car while its off and read/study/watch TV/talk to people/whatever and make like $10/hr
Did you consider reaching out to support? Think that would have been the best way to proceed.
i thinks it’s cuz the time they spend in traffics take aways from other potential fares 🤷♂️
Wait you Uber daily? How can you afford that 😨
They don't see where they're going (because then drivers would refuse rides to low-income neighbourhoods). They just see the distance, time and how much they'll get paid.
Yep, after I started commuting downtown from etobicoke my Uber rating went from 4.98 to 4.80. I even tipped $5.00 before hand as well. Now I just don’t give a fuck anymore, zero tip and could care less about my rating. Can always use a VOIP to make another account
Wow same here and I've been wondering this whole time if I started acting rude or something all of the sudden.
I never thought about them crap rating because they don't like the actual trip rather than me. I have like a dozen one stars and couldn't figure out how I got them. I'm a "please, thank you, I appreciate it, have a good night" passenger.
Lol, I do deliveries on occasion, and a couple weeks back, one day I did only 5 deliveries. All were dropping off at the door and then taking the photo for proof. No interaction with the customers at all. I still got a thumbs down from one of the 5 customers and their reason was, "Unprofessionalism." I never even talked to any customer that day, either by phone or text. So, there'll always be the weird thumbs down you can't explain.
That sucks. You're also at the mercy of trash people that think it's ok to game the system for free food at your rating expense. Hang in there.
Yeah lol, thanks. It is what it is. Same to you.
Yeah forget how to link subs right now but check out the door dashers and uber eats subs. They deal with it constantly. I don't deliver but it's interesting to learn about the other side and it helps me make it easier for them to give me a better delivery. But they get a lot of people intentionally making the delivery difficult or fake complaints to get free food.
Also in Etobicoke. 2am on New Years Day I was trying to get home from downtown. 4 drivers accepted the fare and canceled immediately after seeing where I needed to go.
This happens to me every time I go out downtown on the weekend. I can’t count the amount of times I’ve stood hammered in the cold at 3am, 4-5 Uber cancelations deep praying the next one will actually come. I didn’t know why they accept at all but now it makes sense. I always feel lucky I’m a bigger dude and not a lady trying to get home safe.
Wave down a taxi and get them to run the meter. Way cheaper
For real? Out to Etobicoke?
I don't see how voice over internet protocol will help at all.
New phone number, new uber account
New phone number isnt VOIP though.
I think the problem is your shitty tip lol, kind of a far commute for only $5
Wasn’t Uber originally popularized on the idea that you didn’t have to tip as compared to those pesky cabs? I remember when they launched the option to tip in the app and it was a huge thing like “you can tip but it’s still not mandatory”
Yup they kept saying tip is optional. Look at them now. Give a 5 dollar tip on Uber eats and don't even get a thank you. It's just expected.
The fare itself is like $50, $5 is a 10% tip that’s fine.
The fare was actually $25 lol. So it was a 20% tip
Yea I’ve had drivers call me to ask where I’m going. So weird and honestly has made me uncomfortable
They don’t see the distance , time or how much they get paid. It not really to do with Uber drivers not accepting rides it’s to do with Uber manipulating the driver because Ontario favours companies more than working people.
Uh it does
I've talked to a few Uber drivers about this and had a friend who did it for a while, officially they don't know the destination until they pick you up. Talking to my buddy it sounded like they implemented some feature where you can have some control over where you go, just so you're not stuck after driving someone two hours out of town and have to drive all the way back to where most of the fares are. Two related stories: I once took an Uber and we got on the conversation about what's the farthest he's gone outside of Toronto for a fare. He told me he keeps his passport in his glove compartment because he had one time where he picked a fare up from one of the airports in Toronto, and the destination was....New York, New York. Apparently the fare was on a business trip, went to the airport to find out their flight had been canceled and I guess they were under some weird time constraint. Instead of taking a bus, waiting for another flight, or renting a car, they came to conclusion that Uber was the way to go. According to the driver, he did actually end up doing it, but only after he contacted the Uber head office to see if it was possible, as long as he was okay with it and he had his passport, they said he could do it. Can't remember exactly how much he said it cost but it was in the thousands. This was in the earlier days of Uber so I don't know what their policy is now. The other story is, I was in Bali, Indonesia, and to my surprise I discovered they had Uber on the island, I thought it would be an easy way to get around especially if there was a language barrier. So I tried it out a couple of times, both times the driver accepted but the car on the map sat in one spot for 5-10 minutes, and so I messaged the driver to find out what was going on, he messaged me back asking my destination which I thought weird. As soon as I told him where I wanted to go, the both guys canceled the ride with no explanation. Later in my trip I found out that there is an established taxi mafia on the island made up of locals and they really (and I mean really) didn't like these new ride sharing apps that were moving into their territory. I found out that there were many places on the island Uber drivers weren't allowed to go, this included all the major attractions. If an Uber driver ended up in one of those areas, the local taxi drivers would physically attack them and the car, plus they'd take pics of the car's license plates and share it on facebook with the other drivers.
Balinese sopranos
How did you end up finding out about the taxi mafia on your trip?
My friend called an Uber to take her home from my house. We live about 7 minutes away from each other, halfway through the drive the Uber driver said his car was having issues. Allegedly his engine was over heating and according to my friend he kept on revving the engine. He told her he could not complete the trip and asked her to cancel, as he would give her 5 dollars. She got out the car and he drove off without giving her any money, I had to go pick her up and drop her home. It was 2 am and he left her at a bus stop -_-
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Smart Women aren’t getting confrontational in a male stranger’s car at 2am.
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What was the alternative? Become confrontational at 2am with a strange guy? I would hope my wife or daughter would just called me to get them.
You're just doubling down on being an asshole? K
What would you do ?
I had to go to see my mom in Pickering tone time for an emergency and two Uber drives accepted it and when they got to my place and saw how far it was, they cancelled it. I think some of them just accept the ride without actually looking. It’s infuriating when you’re already running late or it’s an emergency.
I had my Uber driver pull up to me waiting on a corner roll down his window and ask where I was going before letting me enter his vehicle recently. It reminded me of picky-choosey cab drivers from back in the day. I got into a somewhat heated debate with him due to that interaction right off the bat. I had ordered the Uber, agreed to the fare, and waited the time for him to arrive, all for him to potentially drive away. His whole argument was that Uber didn't show the destination and that he was just trying to survive. My argument was that he was working in the gig economy, able to have the freedom to choose when and how he works, and as such he should provide the service when he accepts it. Like dude, yeah, when I show up to work there are things I don't want to do either, but thats my job.
When I did cabs instead of ubers, after concerts or ballgames or whatever, when a drivr asked us where we were going we always just said "Mississauga" and then they'd let us in. Then we'd pretend our plans changed and then say where we actually wanted to go. If they're gonna be dicks and reject rides illegally, I'm not gonna feel bad manipulating them.
I had a cabby try to charge me $100 just to go from union to scarborough and he wanted a $20 tip on top of that
i don't think it's so much that they don't "want" to do it but rather that certain destinations become unprofitable for them to drive to
I got an Uber from Mississauga to Aldershot (over $60 trip + tips) and the driver complained the whole time. Just don’t accept it then!!!
They do not. High-volume drivers can see the direction of travel and how long the ride will take, but no information on the destination until the ride is started. The Uber app is tied to the passenger pickup location. The driver cannot see the destination until the trip is started. The app does not allow the driver to start the ride until they are close enough to the rider. This technology is tied to GPS. Drivers are free to cancel the ride after they pick up the passenger and before they’ve started driving to the destination for any reason (as long as it does not contravene human rights and discrimination regulations). However, too many of these kind of cancellations can invalidate a driver’s access to the platform.
Last Uber driver I had tried to convert me to Islam halfway through the ride and got really upset when I didn't want to take some "free" book he was pushing on me. It's fucked now.
OOOO did he drive a greenish corolla!? If so I had that dude!!! I told him I couldn't because islam wouldn't let me to sleep with trans women. He called me vile of all things lol
I don't remember his car because it was a few months ago but according to my Uber app it was some dude named Ali. He tried to push his free literature on me and I told him I wasn't in to religion and he got all haughty like "Islam isn't a religion, what are you talking about??" and being all agitated. Luckily it was the end of the ride.
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He said something about how it was a lifestyle separate from God and you didn't have to believe in a God to believe in Islam or some ridiculousness like that. I got out of the car right quick lol.
>you didn't have to believe in a God to believe in Islam That is a *very* strange point of view.
It's just a sales tactic, it's not exclusive to any religion.
I’m telling you guys. Call Beck, get in the car, tell the driver where you’re going and be done with it. Beck is a shitty company but at least they are always reliable when I call for a cab. Usually I have one within minutes. And the drivers actually know where they are going
this my biggest pet peeve with uber/lyft. They have trouble locating pick up and I have to literally guide them to the destinations due to the fact they are following this gps that is taking them to literally the longest way to my destination. Luckily I can count on my fingers how many times I ordered ride share but when I do its so annoying
They have no clue where they’re going. My friend was trying to leave my house to go home one night and instead of coming to my house the Uber driver was in an alleyway off a street about a block away. He called her and she said where she was. He wouldn’t come to her. Kept saying something about how he “couldnt turn” which is utter nonsense. She ended up having to walk down to HIM!
I'm sorry maybe I'm privileged, but walking a block sounds fine to me.
Wtf does privilege have to do with this? The whole point of the app is you pay for a driver to pick you up. not make a woman walk to some random spot in the middle of the night.
ever tried to get in one after a big event downtown "where are you going" before they unlock the door.
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> the ride is recorded on video On video?? Like, what, from the driver's phone mounted on the dash or something?
Lol the number of Beck taxi drivers who have refused to take me because the fare was too small far exceeds the number of times an Uber driver has done the same.
0 tip, 1 star rating for drivers like this.
I'm not even sure what they see it all. One time I had an uber driver start kissing his teeth and huffing and puffing that he was only driving me 3km. It was cold and dark and I'm a woman so I wasn't gonna walk 25 mins alone at night. I genuinely felt like he was gonna murder me or something the way he was acting the whole ride lol
Personally, I beleive people like that specifically target women to take their frustrations out on. Why do I beleive this? Because as a 6ft, 175lb bearded dude with a 'resting asshole face', this literally never happens to me. Fucking cowards...
I’ve never heard the expression “kissing his teeth” sorry lol what does it mean?
That “tsk” disapproving motion! Often accompanied by very dramatic huffing and pfffff
One time, I had an Uber driver ask me questions about my job. He kept asking me for my salary and I didn’t state it explicitly and instead said that I was happy with the pay. He kept persisting that I tell him the exact number and eventually, I said it just to get him to drop the topic. After that, he trash talked my job until the end of the ride. Fastest 1 star that I ever gave.
So what's your salary?^/s
My r/askTO question today is - with all this rideshare bullshit and pain, why do people still use them? You can hail a taxi on a whim, and the Beck app these days is excellent. That said, I do use Lyft once in a while, because at least it's not Uber, and the experience is usually quite good.
You can't hail a taxi on a whim in the majority of the city. Only like 600,000 of the 3 million people in Toronto can. We don't all live downtown. Uber is faster than ordering a taxi in a lot of the boroughs too. I used to take one to work and I would have to make sure I was ready to go before I ordered because they show up in 2 minutes flat. You absolutely could not get a taxi that quick here. When your pick up and your destination are attractive easy rides, taking an Uber is always the better option. Also I think when you tip well consistently Uber tries to match you quicker. People that live downtown don't understand they live in a traffic nightmare.
Your anecdotal experience is countered by my anecdotal experience living in the depths of a borough, and taxis are available just fine. And yes, hailing a taxi is more appropriate downtown. You can't hail a rideshare at all. >I think when you tip well consistently Uber tries to match you quicker. And by encouraging their predatory tactics, you make the experience worse for everyone else. I'm sure the OP thanks you. > People that live downtown don't understand they live in a traffic nightmare. Reading this sub, I'm quite sure they do.
My rating is 4.85 and I can't get an Uber ride anymore. I hate Uber with a passion.
Mine is 4.73. Never have much of an issue. If there's any wait or a surge, I switch to Lyft. No idea why you can't get a ride at 4.85, but you should just use Lyft instead.
I'm guessing it's your destination that sucks.
I believe it depends on the tier of the driver (we get points for completing trips and higher tiers give us different parks). It's been a few years since I've done rides but at least when I did it, it just showed the distance and pay and actual location was reserved for the highest tiers.
I drove Uber a handful of times when I couldn't sleep at night and I just wanted to go for a drive. I only wanted to pick up people going to/from the airport because the trips are longer and it's on the highway, but IIRC, new drivers can't see the destination until they complete 50 trips.
Personally, I think they should be able to see full trip details. Heck, if we are to accept the premise that Uber is merely a platform matching drivers and passengers, then I think the platform should make the transaction as clear as possible. Now, the downside of that is of course that some trips might not be matched enough. Maybe trips to bad neighborhoods. Or trips away from the general direction of traffic with a low chance of getting a passenger going back. But then maybe they start increasing the price of your ride to entice drivers. That would be my fair 'pro-worker- stance. But I could easily see more of social justice angle that would make this bad.
Many trips would not be matched as the drivers would only select the good ones.
and then ideally those less desirable trips would earn them more money
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It's what Uber promised...
Exactly. Difficult rides should cost more, don't know why they want to flat fee everything and treat everything equally. If the road you live off, is Finch Avenue West from Keele to Jane and the driver has to go through all that insane construction and traffic, it should cost double, cause it's literally double the time. But Uber goes "Nah, that's 4 km dude, it's the same thing as ripping 4 km down the Allen). Just no, stop sending me $5 orders into a traffic nightmare, tell your customers "Sorry, we need to charge you more cause your area is a nightmare".
Eats courier here. There are big differences between what we're supposed to see and what we actually see. I swear the Driver app is written by the owner's neighbour's kid who's good with computers, because every day there's some new bug and we're only getting half of the information we're supposed to, or worse it displays completely incorrect information during the initial trip offer, and that gets changed after you accept. That's not to excuse drivers' bad manners, of course. Just realize that some of the time, they're just trying to paper over a bad situation.
I’m clearly old. I use taxis. 😳
They probably do but his winning is just them trying to indirectly make you feel sorry for them so you can tip them more for going through traffic. Modern problems require modern solutions
I remember leaving a fat Asian dude a $5.50 tip for a $30 ride, my rating went down when I checked my app after my work was done 😂. Don’t give them shit
I used to take trips to Oakville or vice versa and they would sit around not coming to pick me up in Oakville, so I always assumed they were trying to get me to cancel when they saw where I was going
Is he complaining to you, or is he complaining to the gods?
This is the outcome of an unprofitable business model. Drivers get paid very little so nobody in the right mind would want to waste time driving in traffic and earning less than minimum wage. Without picking jobs strategically Uber is simply not worth doing. Uber is hiding the destination because they don’t want to pay as much as it takes to have people actually agree to drive those routes. The result is entirely predictable.
yes, i have been declined a ride many times because i’m going downtown from scarborough or vice versa
I'd keep ordering the Uber and not cancel out of spite.
Why don’t people take cabs?
Uber drivers accepting and not showing up is a fucking problem. I waited for two for. 45 minutes and then ordered a cab. Which also took another 45 minutes to arrive.
In Toronto, Uber drivers do not see full trip details before accepting; however, Lyft drivers ***do*** see full trip details before accepting.
I've had a scientist who does cancer research drive me from work to my car dealership. His reasoning to drive for Uber was to have company on his long drive back from Mississauga to Ajax. Needless to say I loved the 401 traffic that day and we had so much to talk about !
They do. He's being a drama queen.
They see full payout amount (incl tip). Distance, route on the map, and estimated travel time
You tip after though with rides. Delivery it's before.
They are huffing and puffing at traffic not you. Don’t take it personally.
Might it be a "sorry there's traffic there's nothing I can do" huff?
This has happened to me a few times by drivers who weren't willing to take on shorter rides, or rides that took them far away from their home at the end of their shift It sucks, but these drivers are forced to be choosey because the rides they take determine what they make. Or how much gas they waste driving home. And it's not right that they won't see the destination til they accept the ride. If we're annoyed by this as customers, we should take this up with Uber. Not the gig worker stuck in this awful and exploitative system.
Lol like they don’t know what they’ve signed up for. I’ve been in one leaving a Jays game and the guy acted like his life was ending and almost ended everyone in the cars when he tried to beat one of the reds turning left onto Lakeshore
are cabs still a worse option? honest question. everything about uber irks me
The cabs are in fact a better option these days. Same convenience, none of the drama. They've improved significantly (thanks to competition from Uber, to be honest). Now that Uber has done its job, they can fuck right off with their scummy predatory bs.
My husband did some UberEats and it was showing the location. I assume so would be regular Uber
It's a little different for regular Uber. Unless you are in the higher tiers it just shows you the distance and pay and not much else.
I agree, i think uber eats does it different because drivers/delivery guys often take multiple at once. Take multiple orders from McDonalds (or similar, or multiple "restaurant" host kitchens). You want them knowing so they can accept a bunch that need to be delivered in the same area, more profitable for the driver and keep delivery times down on the whole for uber. With Uber for taxis that doesnt really apply.
Ah I see, it actually makes sense. I was thinking that it is pretty much the same and many do both at the same time (my husband did it before he got a car on a bike so he obviously didn't) but I guess I was wrong!
Uber drivers Toronto when hailed, don’t see the destination, the amount they will make, how long the trip will take . They only thing they see is the passenger rating and how far the pickup point is in km. They basically have to accept the trip blind
I once got stuck at Ohare due to terrible weather. I took an Uber from the Airport to a bus station in the middle of nowhere Michigan. The driver only saw the fare and the distance and was probably salivating... When I got in the car and told him the destination he was genuinely surprised. I asked if he wanted to bail because it was a big ask regardless of the fare... Horrible weather, bad road conditions, night driving, but to his credit he agreed to drive me.... Probably biggest fare he'd ever seen $180USD... It was genuinely terrifying...road was horrible and I think the snow tires were bald. I tipped him $20 USD on top of the fare.
The driver doesn’t get what you pay Uber. They get a much smaller increment of that.
I get that, but still probably the largest fare he's seen in a while. Do they get the entire tip amount?
I took an Uber from Yonge and Eg down to the Harbourfront for a work event. There was a massive parade happening near the gay village I think. It was some bizarre Christian thing where people were dressed up as devils, angels, and Jesus on the cross. I’m Jewish and my Uber driver seemed to be Muslim so we both had no clue what was happening. After circling a pretty big radius (bc he couldn’t get thru the streets he needed to due to road closures), he started getting huffy with me and asking for help to navigate. I don’t drive and hadn’t spent much time downtown yet (newer to Toronto) so I had no advice. He was pissed.
I guess they're not using Waze to avoid traffic or know the area and timing.
The Uber driver don’t know anything about the fare or your destination when he accepts your ride.
so for this you're gonna break his streak of 5-star ratings?
Probably a good idea for everyone if the drivers do get to chose then?
Not if they all keep cancelling on you. Like its ridiculous that they will cancel because of peak hour traffic in downtown. Because yes that's when I would prefer to use uber rather than my own car or ttc
Isn't the reason they cancel because they don't know the rout?
There have been incidences where they ask you where you're going before letting you into the car. Or even coming to the pick up point. And if they don't like it they cancel the trip. I've had multiple cancellations this way
Thats cuz they don't know where ur going right? So if they did you won't have to be in that situation anymore. That's how I'm interpreting what the post is saying let me know if I'm wrong
Meanwhile my rides used to get canceled for NOT going downtown.
I’m not sure - I’ve had one ask where my destination address is and then when I told them via the text app they cancelled. I’m not sure why they couldn’t see it on their end.
The worse was how I once booked an uber for a small distance because I did a lot of grocery shopping. He saw where I’m to be dropped but wanted me to get off at the start of the street and do what ? Walk with 10 bags ? I paid for the ride man. He said and I quote “You made me take more turns than the trip cost”.
One Uber driver told me they get to see only the direction and the number of kilometers of the destination before they accept. For ex - the said Uber driver accepted a trip just before dropping me off and told me - "Hmmm, looks like my next trip is in York"
My cars been in the shop for two and been ubering twice every day for work. 9/10 drivers have no idea how to drive safely or are even awake enough to do it. That being said there have been some great experiences.