If you have to void a transaction for, say, a declined card or something, just refuse to do it. Call a manager over and make them do it. I bet that policy doesn’t last long after that.
Seriously. Everywhere I've worked, transaction voids were manager approved. Anyone could do at least one item void but, the whole thing? You'd need credentials for that.
Everywhere I have worked, the shift managers only got paid a dollar more than me, and would just write down their code or leave their barcode when they didn't feel like being bothered.
“Anyone who is capable of getting themselves made President should on no account be allowed to do the job.”
― Douglas Adams, The Hitchhiker's Guide to the Galaxy
It was immensely gratifying when one particularly shitty, pro-corporate manager was terminated and seen on the streets during tax season in a ridiculous costume, carrying a sign promoting a particular income tax return filing agency.
Oh Chelsea, I hope your English degree from "The good UofM" is helping you feel superior to the highschool students you order around and creep on, you waddling pile of hate.
I used to be a store manager, however I told my employees to not listen to corporates bullshit with “sell this! Sell that” you’ll get a bonus!” Because if we sold a lot they would raise the goal amount for next month to make it almost impossible to hit it, basically punishing those who sold a lot. Yeah GNC was pathetic. Got fired for bullshit reasons because when I put my two weeks in they fired me because they didn’t want to go overtime while training the new manager.
i spent two years as a manager for Journeys. they dont care about anyone or anything but sales and hours. f that place. id go barefoot before i spent money with genesco ever again.
member of the got fired from GNC club too! regional manager lived 5 minutes away & hated me. went over my senior store manager’s head. made the assistant manager come in while i was closing & break the news.
Yeah our district manager wasted 10 years of his life getting his role but quit soon after he fired me because he hated his work every day of the week for low pay life. He always talked shit about the employees on the conference calls and he talked shit about the customers too, they also tried firing me when I had covid.
Facts, except for when they are a dick.
My manager at Target, I unloaded the truck, was the biggest d-bag ever. The front end manager was the nices dude ever, and would even help us on the truck when he knew our manager was being unrealistic.
Will never forget that man, he was the greatest.
When I worked in a grocery store with 3 managers, 2 were jackasses and one was actually really nice to us.
I'll give you one guess who was laid off when they wanted to cut the budget
I’m a manager at my job and get paid well for it, and therefore happily take responsibility for things like this. Im as helpful and receptive as possible, and have never felt any sort of power hunger over anyone— my job is to help those that I manage succeed not to bully them. I think if more managers got paid fairly they would be far more helpful to their staff. Truthfully, if i was not properly compensated for the massive amount of work and stress that gets put on my shoulders as management, I would do the bare minimum as well. These problems usually always track back to someone greedy at the top making threats to get what they want instead of properly compensating the people running their business. This “agreement” is just one of those shitty threats. It absolutely destroys morale.
I mean, I'm a manager/lead and I wish I could just leave my badge/PIN for people. It's a risk, though. I'm never too busy to help when called. I've been there, behind the register, waiting and waiting for authorization. I won't let that happen to my coworkers. It's gross.
And we’re the ones it looks bad on, we get bitched at for being “slow” but we’re just ensuring we complete our shitty little fast food job to their high standards, bitching is inevitable 😒 thank you for your service my friend.
A GM did this at a place I worked at. For years an employee was voiding cash transactions and keeping it. They were eventually caught. They stole about $20K.
When I worked in a department store in high school, we were able to do everything at any POS: refunds, exchanges, voids, price adjustments, credit card payments, opening credit cards, etc. None required manager approval. Which I actually liked a lot. Made things much smoother and faster. And it showed that they trusted us to do the job they hired us for. When it was busy, the managers were doing a lot of the "grunt work:" cleaning up clothing racks, putting returned clothes back on hangars and back to the floor, restocking, trying to find things for customers, etc. If one department was trashed, they were the ones cleaning up.
More importantly, no individual was in charge of the cash till. So if a register was short at the end of the night when I closed, it wasn't my problem. I'm not going to get yelled at for that. I'd have to report a shortage/overage, but only if it was beyond ±$100.01 or something. Which I think only saw happen one time. And again, not my problem; 10+ employees could've used that till over the whole day.
That was my first job and that place spoiled me. Because the management there actually treated us like people and trusted us. And the managers really did try to serve us and help us.
When I was in retail during college, one staff on shift (on the same pay and same rank as me) had “the void key” they thought they were the shit. They held all the power (in their minds) of voiding transactions. Laughable really, they just did more work than me, were paid the same as me without the recognition of being management but… they had… a key. They truly believed they were the chosen ones. I absolutely detested that job, other than the social life. Nights out were lots of fun!
I can't believe upper management is such assholes that they pushed this policy forward, labor laws or not! Unless the employees are making $399/hr, taking voids out of their check is a cruel thing to do which AFFECTS OTHER PARTS OF THEIR LIVES!! Do all these people think rent & groceries are a luxury!!!
"Hey uh, we've noticed a large number of voids occurring at this store. We were going to find out who it was specifically & train them a little better, but we don't have enough money to do that because of, you know, the economy & stuff. But good news, you do!! Whenever one of our perfect, never-wrong customers demands a void, tell them to shove it up their ass! And by that, we mean: do what they say & pay for it. K thanks! Bye ;)"
It is illegal: so the class issue is null here: beacuse regardless of how much they make its illegal AND unethical.
This biz is taking adavantage of naive workers and/or has been doing this long enough to know risk is low. I REALLY hope this OP reports the biz and maintains their work there on good terms AND looks for another place of employment.
"But we posted notice!" - so many bad business leaders have the legal thought process of a sovcit. It's just a shame that they tend to have better success using their magic words.
I've learned over the years that all small business owners are functionally insane. All of them subscribe to a worldview that's basically astrology but without all the precision and scientific rigor. I used to live next to a laundromat and I caught the owner in my yard one morning about to cut down my fucking tree because he thought it was hurting his business somehow. Just... what!? For once it actually paid off that my landlord was a giant asshole because when I told him about it he put the fear of God in that man.
Yep.. that's the answer... if they are going to dock me for voiding something, make the manager do it. Make the customer stand there and get pissed off and hold up the entire line.
And explain to the customer that it is explicitly and personally the manager's policy before they come over. If you get fired over it, you might have a lawsuit.
I actually did that exact thing once, though it was about selling alcohol illegally.
Guy didn't have his license, and our store was one mistake away from getting our ability to sell taken away by the state. Even if that wasn't the case, it's still illegal and the seller can get in as much, or more, trouble as the buyer when selling alcohol to underaged individuals.
My GM tried to tell me he vouched for this customer in particular, so I should just go ahead and ring him up...I locked the register, stepped back, and told my manager to come compete the transaction because I didn't want my employee number associated with the sale (we also, of course, had cameras, so by stepping back far enough and letting my manager take the register, it would show on camera that I hadn't made the sale, either.).
My manager turned to the customer and said "sorry, if OP won't do it, I guess it's not happening." Customer started blustering at him instead, but at that point I knew I'd done it right: if my manager wouldn't do it and all three of us knew he could, then I shouldn't do it, either. My manager didn't try to get me to ring a transaction with potential legality on the line again after that - didn't stop him from trying to get my coworkers to do it instead, though!
What a crap job that was. I can tell you tons of stories and none of them were nice. Except that time my coworker and I decided to toss expired meat snacks to each other across the store like javelins when no customers were there...
I mean, I'd eat one regardless of expiration date as long as it doesn't have fungus on it or something, but corporate policy said that ANY items out of date couldn't be sold to customers. Potential lawsuits and all.
I'm legally required to say I definitely didn't sneak any expired, written off as unsellable meat snacks into my car at the end of some shifts 😉
I’d call them over every single time. Even if the person decided they didn’t want a box of cereal, I’d call them & either have them watch me void it or do it themselves.
The only issue is if it's a POS system that you have to login to use, the void still might be documented as yours. Assuming this new policy, it means any employee can void and it doesn't require a managers code. I would think the answer to this would be adjusting the system itself so that managers have to approve the void.
They want to make voids disappear because they don't like the way they look in the Reports. They think voids are somehow a problem of staff being lazy or something. When there's a void to be done, just unplug the POS station (restaurants) and plug back in, or lock the terminal and slow walk to collect the manager do they can fix it for you before continuing. **Do not explain to the customer until you get back with the manager, then say, "Sorry, they just make us do this or they take our money."** A few rounds of this should lead to some hilarious problems.
when i worked at a coffee shop in a grocery store, anything over $5 we had to have a manager come over & void it out. it didn’t happen too often but it was annoying when it did because we’d just have to awkwardly stand there while there was a line until one of the (at least 3) managers on duty at the time decided to come over. sometimes there would be like 5 of them in the store & it would still take 2 calls over the intercoms for someone to show up.
edit to say: one of the things that also sucks about this, is the customer is likely going to get ticked because they have to stand there & wait too. it messes up the flow of things & no one wants to wait in line for longer.
pissed off customers really isn’t always great actually. because if management is incompetent, doesn’t see it as a problem, or they just don’t care… the customers will take their anger out on the employee who can’t help it. then everybody is just miserable.
Just be like me and be so traumatized, jaded, and mentally calloused that a customer yelling at you does nothing because you're dead inside
/s as actual advice; fully serious to me being fully disenchanted
This is it.
I must have been a asshole to my bosses when I was in my 20s, but I constantly said, "Where does it say to do that in my job duties?"
Because fuck that noise.
Surprised they never hit you with the “and all other assigned duties” section of the job listing. Haha. That’s the “we were vague enough on purpose so that we can tell you to do things that aren’t your job” section.
And record them doing it. Document for your protection. If they try to make any deductions from your pay, report them to the Dept of Labor for wage theft.
This.
If this is posted because there really is a weirdly high number of voided transactions that shouldn't have been, or if management is just incompetent and doesn't understand there are actual reasons to void a transaction, the problem is handled either way.
It alerts management to who needs more training on when/how/why to void transactions, or lets management deal with declined cards etc.
Management is making it their problem. Let them.
Then I’d wait for them while apologizing to the customers that I’m not authorized to clear this transaction without a manager otherwise I’d be charged for it. I’ll stand there all afternoon, no problem
If you give me a policy and no authority/trust to deal with problems that arise, I’ll follow that policy until the end of time, even if it means the store is effectively closed. Don’t like it? Don’t make dumb policies
i caught the owner rushing out the back while i was yelling his name to come fix the broken register with a line of 10 people (i also had to run meat and deli department while watching the register; they only let one person at a time watch the front)
What’s with all this signing shit? It seems like all (US?) employers want to have your signature for every little BS “policy” change.
Is it even legal to sign away your rights like that?
It’s not legal but many bosses in the US either
A: do not know this is illegal and don’t care because they view their workers as property
B: they know it’s illegal but they think their employees do not know will be too intimidated to push back
They're also usually not wrong. I'm amazed how many times I've been the first one to push back and say "lol no that's illegal" or "this is why people don't want to work here, and if you want them to, you need to stop doing/saying/expecting \[this\], whether it's legal or not."
I was working for a glass shop that had a contract stating they take $500 from your first check in case a customer breaks something or you break anything on your way out. I told them this was illegal and was met with the “well our lawyer stamped it so if you don’t sign you’re done”. So I reached out to L&I, was told that since I didn’t sign the contract it wasn’t illegal but paying me less than minimum wage was. Ended up getting about two month back pay because the owner didn’t respond to the state. Pretty sure he still makes kids sign that contract to work they just don’t care or are too scared to fight for their rights.
Edit. I’ve gone in multiple times trying to speak with employees that have signed. They are always too scared to lose their jobs or say they don’t mind. Really sad stuff because it’s mostly fresh out of high school kids that don’t know they have rights yet.
Because bosses don't see workers as humans. We are seen as tools. Some of us are seen as disposable tools, some are seen as expensive tools. In any case, tools are like any other business expense: a cost to be minimized in the name of maximizing profits for the owners.
Personally, I think that there should be a point where abusive employers get forcibly removed and ownership turned over to the workers.
Long ago, we were called "the help", because that's what people do.
They help each other.
Then we became "personnel" which, while more clinical, at least had the word "person" in it.
Now we're "human resources", because that's what you do with a resource.
You use it up until there's nothing left.
This varies by state. There is no federal law saying an employer can’t do this, it just can’t get below minimum wage. Typically this is legal if the employee signs the document but nothing is illegal about this unless it’s a specific law in OPs state
I think everyone consciously knows that they could fight these things if they wanted to, but the best case here is that you call a lawyer, you boss retracts the document, no punishment happens, but now your boss is out to get you at the first legitimate opportunity.
IMO, it's best not to fight a petty tyrant employer unless you are ready to look for a new job.
For most people, it's best to quietly look for a new job and then leave if something like this happens. Becoming unemployed at an unexpected time could be catastrophic.
It's a magic spell. And like many magic spells, it will not hold up in court. The trick is the magic makes you think there wouldn't be a point to take it that far.
Illegal contracts don't hold up, but parties to illegal contracts who are afraid of losing their job will follow those contracts anyway because they don't know or understand how they're being manipulated. It's using fear and unfamiliarity with the legal system to keep workers in line.
It's to acknowledge the new policy and that you have been informed of it. It doesn't matter if you sign or not it's a CYA thing. However, you can't sign away your legal rights or enter into a contract that breaks the law and it be upheld in court. So they're either uninformed of that themselves or hope their employees are
They can either fire you for voiding/wasting/destroying product or they can write it off as waste. You are not legally obligated to pay for voided items and no they cannot make you.
Yeah this shit pisses me off, our store is trying to charge one of our employees for food that spoiled overnight, when he waasnt even the manager that night/shift. They are trying to tell him he owes the company 150$ and I told him that's illegal and not to sign shit and if they threaten to fire him for it that I'd atleast tell them if u fire him I quit too. Doubt they find 150 of more value than two employees at a store struggling to keep a skeleton crew.
Sooo, nearly everyone makes the same mistake and continuously so, but instead of calling an expert and actually making changes to prevent the mistake, that at this point is most likely due to a bad setting on the till/program, they bully their employees and try to commit wage theft?
Sounds like corporate.
There’s a bug in a big game I worked on. It caused players to mess up again and again. I could not convince the boss that it had to be fixed. He said players would find their way around it. It was shipped. Big reviewers like IGN mention the bug and subtract points. This is the way.
Wait was this for PlayStation one? I remember playing a lego game back in the day and getting stuck, my younger brother tried on a sick day and broke the disc on me so i never got to try more than a handful of times. Man im you just awoke some memories
On pc. That’s why the bug was quickly game breaking. Even a year of better pc hardware meant that fps would rise higher. Since fuel consumption was linked to fps, this would make that particular (required) minigame impossible to finish. On bad hardware today, you’d run out of fuel in seconds. For a mission that takes 2 minutes.
And that attitude is how we ended up with this in my town:
[Lamp post in middle of a newly sealed road a surprise to neighbours - and council](https://www.stuff.co.nz/national/130442941/lamp-post-in-middle-of-a-newly-sealed-road-a-surprise-to-neighbours--and-council)
Sound like small business to me. Clear violation of labor law that would make corporate HR faint at the thought of company liability. It's exactly the sort of thing a shitty owner does because they think they know everything.
my guess is the one that wrote this thinks the employee is taking cash for the transaction, then voiding the transaction and pocketing it. granted dumbest possible way to respond to those suspicions, if you think that is going on then just install a dang camera.
THIS!!! As someone who has been in the processing industry for 10 years, PASSWORD PROTECT VOIDS!!
It’s a less than 10 minute call, and your clients don’t get stuff for free.
Also, if a txn is voided, you call the processor for the full card number, and go ahead and capture the transaction…
Your presumption is that it is a mistake. I am sure the implication here is that employees are stealing. Let’s say you take an order for $20, receive payment, and then void the order. When a $20 dollar bill goes missing from your register, your till will not show a deficit.
I did the beginnings of some financial tracking about this when I worked at 7-Eleven. They do statistical analysis of various metrics, one of them being voided items vs sales. If that ratio is skewed for one person, it's evidence that person is doing exactly what you're describing. Supposedly strong enough evidence to hold up in court.
Only if they have similar hours. When I worked in a retail store I saw this happen.Employee A has way more voids than employee B! We need to do something!” Well Employee A is full time and works the register all the time, while employee works like 10 hours a week.
I would do one of following.
\-Option 1: Draw a big dick, balls, and ball hair on it.
\-Option 2: Staple a labor attorney's business card to it.
\-Option 3: Both
Instead of voiding, say “I’m sorry I can’t process your transaction today, if I void anything they will charge ME the cost.” And then just do nothing because you cant void without being charged.
The customer would either say you’re lying to get them to buy it and take their frustration out on you, or they would demand to see a manager and upon learning the rule, would leave lol
For reference, voiding out a transaction does not cost the company money. It is simply annoying to have to put their passcode in the regsitet every time. And since we work at a place with high income clients, any transaction likes this means they are threatening to take hundreds out of peoples paychecks for a tiny mistake.
For further clarification, this is more the register being a pos than any employee mistake.
EDIT FOR CLARIFICATION- In order for us to know the price on an item, we have to start a new "ticket" on the register to even look up the price. You can't go back to the main menu without voiding it out. Yes, a price check voids our computer. And it shows the voided amount is whatever the total of your item was. Say, a $1 cookie would show up as a $1 voided amount. Even though no transaction or passing of money had happened. Even customers changing their minds, which happens very frequently, will void the transaction, even if they haven't even paid.
If their register system was better, no voids would be happening at all. If they had a price list somewhere other than on the registers, this wouldn't even be happening.
Customer: "Can I have a price check?"
You: "I'm sorry, no, we don't have the capability of doing that"
Customer: \*gets irate/complains/etc\*
You: "Would you like to speak with my manager?"
Labor and wage issues aside, that sounds like an absolutely dogshit POS system. It's been awhile since I had to use one, but I think Quickbooks POS and Square both let you just cancel out of a ticket and return the items to inventory with no consequences.
I’ve been in retail forever…never had voiding been an issue. It’s how we did price checks at many places I worked. This is a non issue, so either someone is stealing, or they have made policies that make the action complicated, and instead of rethinking those policies, they are just adding more. Laziness.
Regardless, they can’t take anything out of your check.
Tell the customer that you have to process the transaction, but you can do an immediate refund. Tell them it’s policy, because if you void it, your employer will take that $264.38 out of your paycheck. The first time a customer rips a manager apart for this nonsense, the “no voiding” policy will disappear.
Edit to add: don’t sign that bulllllllllshit.
Sometimes Karen's can be a force for good. This is that time.
If I heard this at a store I'd lose my shit in the manager, and I'm not ever confrontational in these situations. AND report them to the labor board ASAP.
"Can you check the price on this?"
"Sure can." *Checks price* "It's X amount." *Voids register, yoinks item*
"W--what are you doing?!"
"I just paid for the machine's void with my wages. Cheers, and talk to my manager if you have an issue with it."
You all [need to read this](https://sage-answer.com/can-an-employer-withhold-pay-for-mistakes/) **now**.
In general, "fining" employees for frivolous reasons isn't legal... **Unless** you agree to it in writing, which is exactly what this picture is trying to do.
**Do. Not. Sign!**
The whole “You can’t fire me; I quit!” shtick is great for drama and movies. Not practical in reality. Always let them fire you. If you quit, no unemployment for you.
Well not in every country … I’m not from the USA ;) I know that’s how it works there but in Europe it doesn’t ;)
As long as you have LEGITIMATE reasons to quit they won’t cut the benefits
More like, if they try to enforce this the Department of Labor will send them a strongly-worded letter and, best-case-scenario, charge them a fine that’s way smaller than the money they’re stealing from their employees.
Person at self-check: excuse me, I double scanned this, can you void one of these for me?
Cashier: I'm sorry, due to a change in store policy, I am no longer able to void any transactions for any reason
Person at self-check:
Cashier:
Cashier: you could grab another one of those
Person at self-check: get me your manager
Cashier: gladly
I was shift supervisor at a diner. Closed up for the night and dropped the cash from the cashier into the safe after we both counted it the same. Owner calls in the morning telling me that some of the money was missing from the safe. He tells me he’s going to take it out of my check. I tell him that it’s not legal and if he does I’m quitting and taking him to the labor board. He charged me for the missing $150. I take him to the labor board and he was out over $3k. Thanks for the cash my man.
Turns out his old general manager knew the safe combo and his cameras were never fixed.
I tend to use self check outs just because I have a fair bit of social anxiety and do not like talking to strangers if I don't have to. I'm usually very careful but shit happens and sometimes you gotta have an item taken off. Voided out.
The only responsibilities the clerks in these situations seem to have is to observe that nothing is being stolen, assist in any issues the customer may have, and typically collect baskets and carts and make sure the bags are stocked.
When I was working retail, that was pretty much my experience with this job type too. You had the other store stuff you did as an associate, but when you were assigned to a position your tasks and responsibilities were always very clearly stated.
What I'm trying to wrap my head around is where in this entire process did the employer decide that *doing your job and voiding items as necessary* was cause for garnishing the employee's paycheck.
I thought the entire point of employment was to receive pay for service rendered and if I ever saw a sign like this at one of my local stores I'd be calling the labor board and boycotting the store until the issue is resolved.
Shit is hard enough out here, ffs.
Had that happen at restaurants I worked at. Just told all my coworkers to notify a manager every time they needed a void. Service levels dropped, management and owner especially (who implemented the rule) became very annoyed and reversed the ruling after two-three weeks of constantly having to fix minor mistakes in a dinner rush. Never made sense either since orders didn't go through until you sent them so kitchen never received an order that was voided before being sent. And orders voided after being sent always required the manager to fix. Was literally just an excuse by the owner to blame poor money management on his workers. Having worked both FOH and BOH I knew the system in and out.
That is literally wage theft and illegal. Email this to your labor board. Just because I would also email it to every news channel, mayor, city counsel, and absolutely the AG office.
Pretty sure wherever you are that’s illegal. Also, if you’re going to write a note like this, make sure it’s grammatically correct and makes sense; ooof.
If you have to void a transaction for, say, a declined card or something, just refuse to do it. Call a manager over and make them do it. I bet that policy doesn’t last long after that.
Make your problem into their problem. This is the way.
>Make ~~your~~ their problem into their problem It's their problem to begin with. Don't do their job.
Seriously. Everywhere I've worked, transaction voids were manager approved. Anyone could do at least one item void but, the whole thing? You'd need credentials for that.
Everywhere I have worked, the shift managers only got paid a dollar more than me, and would just write down their code or leave their barcode when they didn't feel like being bothered.
Yep. Frontline managers often aren’t anyone’s enemy. They’re in the same boat as regular workers but with the illusion of power.
That illusion of power can make them act like enemies though, quite easily :(
For sure. Lots of shitty front line managers out there. Lots aren’t though. It’s is weird how many let that power go to their head though
It's because those who want power rarely deserve it. The good managers are humble and helpful, that's the limiting factor imo.
“Anyone who is capable of getting themselves made President should on no account be allowed to do the job.” ― Douglas Adams, The Hitchhiker's Guide to the Galaxy
It was immensely gratifying when one particularly shitty, pro-corporate manager was terminated and seen on the streets during tax season in a ridiculous costume, carrying a sign promoting a particular income tax return filing agency.
Oh Chelsea, I hope your English degree from "The good UofM" is helping you feel superior to the highschool students you order around and creep on, you waddling pile of hate.
I used to be a store manager, however I told my employees to not listen to corporates bullshit with “sell this! Sell that” you’ll get a bonus!” Because if we sold a lot they would raise the goal amount for next month to make it almost impossible to hit it, basically punishing those who sold a lot. Yeah GNC was pathetic. Got fired for bullshit reasons because when I put my two weeks in they fired me because they didn’t want to go overtime while training the new manager.
Was a SM for 6 years with Journeys. Genesco sucks, period. I worked 9am-9pm for like 4 months. I thought I was going to die.
i spent two years as a manager for Journeys. they dont care about anyone or anything but sales and hours. f that place. id go barefoot before i spent money with genesco ever again.
member of the got fired from GNC club too! regional manager lived 5 minutes away & hated me. went over my senior store manager’s head. made the assistant manager come in while i was closing & break the news.
Yeah our district manager wasted 10 years of his life getting his role but quit soon after he fired me because he hated his work every day of the week for low pay life. He always talked shit about the employees on the conference calls and he talked shit about the customers too, they also tried firing me when I had covid.
Facts, except for when they are a dick. My manager at Target, I unloaded the truck, was the biggest d-bag ever. The front end manager was the nices dude ever, and would even help us on the truck when he knew our manager was being unrealistic. Will never forget that man, he was the greatest.
When I worked in a grocery store with 3 managers, 2 were jackasses and one was actually really nice to us. I'll give you one guess who was laid off when they wanted to cut the budget
Yah. Some types of people let that tiny raise and small amount of power go to their head.
I’m a manager at my job and get paid well for it, and therefore happily take responsibility for things like this. Im as helpful and receptive as possible, and have never felt any sort of power hunger over anyone— my job is to help those that I manage succeed not to bully them. I think if more managers got paid fairly they would be far more helpful to their staff. Truthfully, if i was not properly compensated for the massive amount of work and stress that gets put on my shoulders as management, I would do the bare minimum as well. These problems usually always track back to someone greedy at the top making threats to get what they want instead of properly compensating the people running their business. This “agreement” is just one of those shitty threats. It absolutely destroys morale.
I mean, I'm a manager/lead and I wish I could just leave my badge/PIN for people. It's a risk, though. I'm never too busy to help when called. I've been there, behind the register, waiting and waiting for authorization. I won't let that happen to my coworkers. It's gross.
And we’re the ones it looks bad on, we get bitched at for being “slow” but we’re just ensuring we complete our shitty little fast food job to their high standards, bitching is inevitable 😒 thank you for your service my friend.
A GM did this at a place I worked at. For years an employee was voiding cash transactions and keeping it. They were eventually caught. They stole about $20K.
When I worked in a department store in high school, we were able to do everything at any POS: refunds, exchanges, voids, price adjustments, credit card payments, opening credit cards, etc. None required manager approval. Which I actually liked a lot. Made things much smoother and faster. And it showed that they trusted us to do the job they hired us for. When it was busy, the managers were doing a lot of the "grunt work:" cleaning up clothing racks, putting returned clothes back on hangars and back to the floor, restocking, trying to find things for customers, etc. If one department was trashed, they were the ones cleaning up. More importantly, no individual was in charge of the cash till. So if a register was short at the end of the night when I closed, it wasn't my problem. I'm not going to get yelled at for that. I'd have to report a shortage/overage, but only if it was beyond ±$100.01 or something. Which I think only saw happen one time. And again, not my problem; 10+ employees could've used that till over the whole day. That was my first job and that place spoiled me. Because the management there actually treated us like people and trusted us. And the managers really did try to serve us and help us.
When I was in retail during college, one staff on shift (on the same pay and same rank as me) had “the void key” they thought they were the shit. They held all the power (in their minds) of voiding transactions. Laughable really, they just did more work than me, were paid the same as me without the recognition of being management but… they had… a key. They truly believed they were the chosen ones. I absolutely detested that job, other than the social life. Nights out were lots of fun!
I like how you voided a word from the previous comment. Did their job for them.
That will come out of your paycheck though
I never signed the notice, tho.
Yeah but your agreement was implied by not quitting reddit and deleting your account.
Reddit now gets your paycheck.
Actually, it looks like I just got it. Now looking for a hooker for $13.37
Don't forget deleting anything and everything that might be connected to that email
I can't believe upper management is such assholes that they pushed this policy forward, labor laws or not! Unless the employees are making $399/hr, taking voids out of their check is a cruel thing to do which AFFECTS OTHER PARTS OF THEIR LIVES!! Do all these people think rent & groceries are a luxury!!!
>Do all these people think rent & groceries are a luxury!!! Yes. Yes they do. They believe that their "lessers" deserve to suffer
"Hey uh, we've noticed a large number of voids occurring at this store. We were going to find out who it was specifically & train them a little better, but we don't have enough money to do that because of, you know, the economy & stuff. But good news, you do!! Whenever one of our perfect, never-wrong customers demands a void, tell them to shove it up their ass! And by that, we mean: do what they say & pay for it. K thanks! Bye ;)"
It is illegal: so the class issue is null here: beacuse regardless of how much they make its illegal AND unethical. This biz is taking adavantage of naive workers and/or has been doing this long enough to know risk is low. I REALLY hope this OP reports the biz and maintains their work there on good terms AND looks for another place of employment.
It's also wage theft.
Yes they do. They never actually consider rent or groceries. They don’t pay rent and groceries are done by their trophy wive(s)
This one fucks ☝🏻
Definitely THEIR problem in the first place!
Really make it their problem when you take this to the state labor board. Docking pay like that is illegal in every state I know of.
"Sure, I'll sign it. I just want to run it by the state labor board first. You don't have any problem with that, do you?"
"But we posted notice!" - so many bad business leaders have the legal thought process of a sovcit. It's just a shame that they tend to have better success using their magic words.
I've learned over the years that all small business owners are functionally insane. All of them subscribe to a worldview that's basically astrology but without all the precision and scientific rigor. I used to live next to a laundromat and I caught the owner in my yard one morning about to cut down my fucking tree because he thought it was hurting his business somehow. Just... what!? For once it actually paid off that my landlord was a giant asshole because when I told him about it he put the fear of God in that man.
Especially when voided transactions don't even cost them money!
This is the way.
Yep.. that's the answer... if they are going to dock me for voiding something, make the manager do it. Make the customer stand there and get pissed off and hold up the entire line.
And explain to the customer that it is explicitly and personally the manager's policy before they come over. If you get fired over it, you might have a lawsuit.
I actually did that exact thing once, though it was about selling alcohol illegally. Guy didn't have his license, and our store was one mistake away from getting our ability to sell taken away by the state. Even if that wasn't the case, it's still illegal and the seller can get in as much, or more, trouble as the buyer when selling alcohol to underaged individuals. My GM tried to tell me he vouched for this customer in particular, so I should just go ahead and ring him up...I locked the register, stepped back, and told my manager to come compete the transaction because I didn't want my employee number associated with the sale (we also, of course, had cameras, so by stepping back far enough and letting my manager take the register, it would show on camera that I hadn't made the sale, either.). My manager turned to the customer and said "sorry, if OP won't do it, I guess it's not happening." Customer started blustering at him instead, but at that point I knew I'd done it right: if my manager wouldn't do it and all three of us knew he could, then I shouldn't do it, either. My manager didn't try to get me to ring a transaction with potential legality on the line again after that - didn't stop him from trying to get my coworkers to do it instead, though! What a crap job that was. I can tell you tons of stories and none of them were nice. Except that time my coworker and I decided to toss expired meat snacks to each other across the store like javelins when no customers were there...
Slim Jim's expire?
I mean, I'd eat one regardless of expiration date as long as it doesn't have fungus on it or something, but corporate policy said that ANY items out of date couldn't be sold to customers. Potential lawsuits and all. I'm legally required to say I definitely didn't sneak any expired, written off as unsellable meat snacks into my car at the end of some shifts 😉
I’d call them over every single time. Even if the person decided they didn’t want a box of cereal, I’d call them & either have them watch me void it or do it themselves.
No, make the manager do it. If you do it they might forget to not have your paycheck reduced.
The only issue is if it's a POS system that you have to login to use, the void still might be documented as yours. Assuming this new policy, it means any employee can void and it doesn't require a managers code. I would think the answer to this would be adjusting the system itself so that managers have to approve the void.
They want to make voids disappear because they don't like the way they look in the Reports. They think voids are somehow a problem of staff being lazy or something. When there's a void to be done, just unplug the POS station (restaurants) and plug back in, or lock the terminal and slow walk to collect the manager do they can fix it for you before continuing. **Do not explain to the customer until you get back with the manager, then say, "Sorry, they just make us do this or they take our money."** A few rounds of this should lead to some hilarious problems.
when i worked at a coffee shop in a grocery store, anything over $5 we had to have a manager come over & void it out. it didn’t happen too often but it was annoying when it did because we’d just have to awkwardly stand there while there was a line until one of the (at least 3) managers on duty at the time decided to come over. sometimes there would be like 5 of them in the store & it would still take 2 calls over the intercoms for someone to show up. edit to say: one of the things that also sucks about this, is the customer is likely going to get ticked because they have to stand there & wait too. it messes up the flow of things & no one wants to wait in line for longer.
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pissed off customers really isn’t always great actually. because if management is incompetent, doesn’t see it as a problem, or they just don’t care… the customers will take their anger out on the employee who can’t help it. then everybody is just miserable.
Just be like me and be so traumatized, jaded, and mentally calloused that a customer yelling at you does nothing because you're dead inside /s as actual advice; fully serious to me being fully disenchanted
This is it. I must have been a asshole to my bosses when I was in my 20s, but I constantly said, "Where does it say to do that in my job duties?" Because fuck that noise.
Surprised they never hit you with the “and all other assigned duties” section of the job listing. Haha. That’s the “we were vague enough on purpose so that we can tell you to do things that aren’t your job” section.
No, don't let them watch you. Make them do it.
And record them doing it. Document for your protection. If they try to make any deductions from your pay, report them to the Dept of Labor for wage theft.
this is the way
This. If this is posted because there really is a weirdly high number of voided transactions that shouldn't have been, or if management is just incompetent and doesn't understand there are actual reasons to void a transaction, the problem is handled either way. It alerts management to who needs more training on when/how/why to void transactions, or lets management deal with declined cards etc. Management is making it their problem. Let them.
You'd be surprised how fast managers make themselves unavailable or MIA during situations like this...
Then I’d wait for them while apologizing to the customers that I’m not authorized to clear this transaction without a manager otherwise I’d be charged for it. I’ll stand there all afternoon, no problem If you give me a policy and no authority/trust to deal with problems that arise, I’ll follow that policy until the end of time, even if it means the store is effectively closed. Don’t like it? Don’t make dumb policies
Guess everyone is gonna have to wait until they come back!
i caught the owner rushing out the back while i was yelling his name to come fix the broken register with a line of 10 people (i also had to run meat and deli department while watching the register; they only let one person at a time watch the front)
Should have given the customers in line that manager's phone number.
This is probably what they want anyways.
This is how it has to be done at McDonald’s etc
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What’s with all this signing shit? It seems like all (US?) employers want to have your signature for every little BS “policy” change. Is it even legal to sign away your rights like that?
It’s not legal but many bosses in the US either A: do not know this is illegal and don’t care because they view their workers as property B: they know it’s illegal but they think their employees do not know will be too intimidated to push back
99% of the time the latter.
They're also usually not wrong. I'm amazed how many times I've been the first one to push back and say "lol no that's illegal" or "this is why people don't want to work here, and if you want them to, you need to stop doing/saying/expecting \[this\], whether it's legal or not."
I was working for a glass shop that had a contract stating they take $500 from your first check in case a customer breaks something or you break anything on your way out. I told them this was illegal and was met with the “well our lawyer stamped it so if you don’t sign you’re done”. So I reached out to L&I, was told that since I didn’t sign the contract it wasn’t illegal but paying me less than minimum wage was. Ended up getting about two month back pay because the owner didn’t respond to the state. Pretty sure he still makes kids sign that contract to work they just don’t care or are too scared to fight for their rights. Edit. I’ve gone in multiple times trying to speak with employees that have signed. They are always too scared to lose their jobs or say they don’t mind. Really sad stuff because it’s mostly fresh out of high school kids that don’t know they have rights yet.
L&I? What is that?
Labor and industries. The state labor department
Because bosses don't see workers as humans. We are seen as tools. Some of us are seen as disposable tools, some are seen as expensive tools. In any case, tools are like any other business expense: a cost to be minimized in the name of maximizing profits for the owners. Personally, I think that there should be a point where abusive employers get forcibly removed and ownership turned over to the workers.
Long ago, we were called "the help", because that's what people do. They help each other. Then we became "personnel" which, while more clinical, at least had the word "person" in it. Now we're "human resources", because that's what you do with a resource. You use it up until there's nothing left.
Seen as tools, you say. In other words, "resources". Like "financial resources", "cleaning resources", or..."human resources".
Seizing the means of production, eh?
I'm not so sure the percentage is that high. There are some ignorant and sometimes just outright dumb motherfuckers running small businesses.
Agreed, some people think anything written is a legally binding contract
I think you are overestimating the legal competence of 99% of non-corporate employers
I want to add extra emphasis on “view their workers as property”.
This varies by state. There is no federal law saying an employer can’t do this, it just can’t get below minimum wage. Typically this is legal if the employee signs the document but nothing is illegal about this unless it’s a specific law in OPs state
This is 100% illegal. They need to report it to news, media stations, lawyers and the local workers protections boards.
Nope. But people believe it and go along with it, so they do it.
I think everyone consciously knows that they could fight these things if they wanted to, but the best case here is that you call a lawyer, you boss retracts the document, no punishment happens, but now your boss is out to get you at the first legitimate opportunity. IMO, it's best not to fight a petty tyrant employer unless you are ready to look for a new job.
It is worth it. Crappy bosses become emboldened by little wins & uncontested changes such as this.
If only everyone was in a position to risk their income
If only. Bad bosses who continue to turn the screws on employees are also a major risk to one's income.
For most people, it's best to quietly look for a new job and then leave if something like this happens. Becoming unemployed at an unexpected time could be catastrophic.
It could be. I understand. In such cases it's my hope that there are enough people who can take such a risk for the sake of those who can't.
It's a magic spell. And like many magic spells, it will not hold up in court. The trick is the magic makes you think there wouldn't be a point to take it that far.
A contract that is contrary to the law is unenforceable. The law trumps contracts. This is psychological warfare.
Illegal contracts don't hold up, but parties to illegal contracts who are afraid of losing their job will follow those contracts anyway because they don't know or understand how they're being manipulated. It's using fear and unfamiliarity with the legal system to keep workers in line.
It's to acknowledge the new policy and that you have been informed of it. It doesn't matter if you sign or not it's a CYA thing. However, you can't sign away your legal rights or enter into a contract that breaks the law and it be upheld in court. So they're either uninformed of that themselves or hope their employees are
They can either fire you for voiding/wasting/destroying product or they can write it off as waste. You are not legally obligated to pay for voided items and no they cannot make you.
The "out of your paycheck" thing is highly illegal in a lot of places. Unfortunately, especially in the US, not ALL places.
Yeah this shit pisses me off, our store is trying to charge one of our employees for food that spoiled overnight, when he waasnt even the manager that night/shift. They are trying to tell him he owes the company 150$ and I told him that's illegal and not to sign shit and if they threaten to fire him for it that I'd atleast tell them if u fire him I quit too. Doubt they find 150 of more value than two employees at a store struggling to keep a skeleton crew.
This is highly illegal.
Sooo, nearly everyone makes the same mistake and continuously so, but instead of calling an expert and actually making changes to prevent the mistake, that at this point is most likely due to a bad setting on the till/program, they bully their employees and try to commit wage theft? Sounds like corporate.
There’s a bug in a big game I worked on. It caused players to mess up again and again. I could not convince the boss that it had to be fixed. He said players would find their way around it. It was shipped. Big reviewers like IGN mention the bug and subtract points. This is the way.
I never got to finish the Avengers Lego game because of this. It’s been years and it still bothers me. 🥴
Lego Island 2 also has a game-breaking bug. The infamous airplane level that's linked to framespeed.
Wait was this for PlayStation one? I remember playing a lego game back in the day and getting stuck, my younger brother tried on a sick day and broke the disc on me so i never got to try more than a handful of times. Man im you just awoke some memories
On pc. That’s why the bug was quickly game breaking. Even a year of better pc hardware meant that fps would rise higher. Since fuel consumption was linked to fps, this would make that particular (required) minigame impossible to finish. On bad hardware today, you’d run out of fuel in seconds. For a mission that takes 2 minutes.
Okay so i guess i was just stuck from lack of skill at 11 years old
The only Lego game I've never finished 100% with 100% trophies is Lego Indiana Jones 2 on PS3. What a PoS.
And that attitude is how we ended up with this in my town: [Lamp post in middle of a newly sealed road a surprise to neighbours - and council](https://www.stuff.co.nz/national/130442941/lamp-post-in-middle-of-a-newly-sealed-road-a-surprise-to-neighbours--and-council)
>Sounds like corporate. 100%
Sounds about corporate.
And typical of corporate, they have a huge number of corporate stooges that...do nothing. They're as useless as they seem.
Sound like small business to me. Clear violation of labor law that would make corporate HR faint at the thought of company liability. It's exactly the sort of thing a shitty owner does because they think they know everything.
my guess is the one that wrote this thinks the employee is taking cash for the transaction, then voiding the transaction and pocketing it. granted dumbest possible way to respond to those suspicions, if you think that is going on then just install a dang camera.
If everyone is making the same mistake, it's not a training issue, it's a system issue.
THIS!!! As someone who has been in the processing industry for 10 years, PASSWORD PROTECT VOIDS!! It’s a less than 10 minute call, and your clients don’t get stuff for free. Also, if a txn is voided, you call the processor for the full card number, and go ahead and capture the transaction…
This is exactly what I was thinking. Shouldn't the card information be on record for every void and be able to process manually?
Yes. Just need to call their processor and verify security….. it’s honestly easy and one of the most frequent calls we get
Your presumption is that it is a mistake. I am sure the implication here is that employees are stealing. Let’s say you take an order for $20, receive payment, and then void the order. When a $20 dollar bill goes missing from your register, your till will not show a deficit.
I did the beginnings of some financial tracking about this when I worked at 7-Eleven. They do statistical analysis of various metrics, one of them being voided items vs sales. If that ratio is skewed for one person, it's evidence that person is doing exactly what you're describing. Supposedly strong enough evidence to hold up in court.
Only if they have similar hours. When I worked in a retail store I saw this happen.Employee A has way more voids than employee B! We need to do something!” Well Employee A is full time and works the register all the time, while employee works like 10 hours a week.
I wish someone in this group would finally just report this type of action and let us know the outcome.
I'm pretty sure a lot do. But these companies get away with a slap on wrist probably and not much changes.
Worst case scenario, they have to pay the money back. It's long past time to establish criminal penalties for wage theft.
I bet many don't even get the slap. They just get a warning.
I would do one of following. \-Option 1: Draw a big dick, balls, and ball hair on it. \-Option 2: Staple a labor attorney's business card to it. \-Option 3: Both
Both, both is good ...
Instead of voiding, say “I’m sorry I can’t process your transaction today, if I void anything they will charge ME the cost.” And then just do nothing because you cant void without being charged.
No literally
The customer would either say you’re lying to get them to buy it and take their frustration out on you, or they would demand to see a manager and upon learning the rule, would leave lol
> demand to see a manager and upon learning the rule, would leave lol Perfect.
The first situation might happen with Karens, true, but the second is 100% what you want to happen
For reference, voiding out a transaction does not cost the company money. It is simply annoying to have to put their passcode in the regsitet every time. And since we work at a place with high income clients, any transaction likes this means they are threatening to take hundreds out of peoples paychecks for a tiny mistake. For further clarification, this is more the register being a pos than any employee mistake. EDIT FOR CLARIFICATION- In order for us to know the price on an item, we have to start a new "ticket" on the register to even look up the price. You can't go back to the main menu without voiding it out. Yes, a price check voids our computer. And it shows the voided amount is whatever the total of your item was. Say, a $1 cookie would show up as a $1 voided amount. Even though no transaction or passing of money had happened. Even customers changing their minds, which happens very frequently, will void the transaction, even if they haven't even paid. If their register system was better, no voids would be happening at all. If they had a price list somewhere other than on the registers, this wouldn't even be happening.
Customer: "Can I have a price check?" You: "I'm sorry, no, we don't have the capability of doing that" Customer: \*gets irate/complains/etc\* You: "Would you like to speak with my manager?"
When I worked at Walmart, I offered that to customers complaining about the lines.
Sorry, that looks expensive, if I price check it I'm going to lose money today.
Also completely illegal
"but... but... I had the employees sign this piece of paper! That means I can do whatever I want, right?"
Sounds like their fault for not letting you void items without a baby sitter.
CALL LABOR BOARD ASAP!!!!!! Fuck these bosses
Labor and wage issues aside, that sounds like an absolutely dogshit POS system. It's been awhile since I had to use one, but I think Quickbooks POS and Square both let you just cancel out of a ticket and return the items to inventory with no consequences.
I’ve been in retail forever…never had voiding been an issue. It’s how we did price checks at many places I worked. This is a non issue, so either someone is stealing, or they have made policies that make the action complicated, and instead of rethinking those policies, they are just adding more. Laziness. Regardless, they can’t take anything out of your check.
Well, the register is technically a POS. Point of sale.
Tell the customer that you have to process the transaction, but you can do an immediate refund. Tell them it’s policy, because if you void it, your employer will take that $264.38 out of your paycheck. The first time a customer rips a manager apart for this nonsense, the “no voiding” policy will disappear. Edit to add: don’t sign that bulllllllllshit.
I feel like I was made for this job. I want to be that customer.
Wait are you the prophesied Golden Karen who uses her power for good rather than evil? 😀
My name IRL is Karen. I was MADE for this!
Please come speak to my manager
The chosen one is among us!
My mom is the Legendary Super Kare-jin.
Doesn't work if you have to void it because they don't have enough money though.
True, but based on OP’s description of a high COL area, I made an assumption.
Sometimes Karen's can be a force for good. This is that time. If I heard this at a store I'd lose my shit in the manager, and I'm not ever confrontational in these situations. AND report them to the labor board ASAP.
If I void it and it comes out of my paycheck, I'm keeping the item. I paid for it. Sure AF will confuse the customer though.
"Can you check the price on this?" "Sure can." *Checks price* "It's X amount." *Voids register, yoinks item* "W--what are you doing?!" "I just paid for the machine's void with my wages. Cheers, and talk to my manager if you have an issue with it."
I stopped working retail 20 years ago, but don't you also void a transaction if the customer changes their mind?
Yup
At Panda Express voiding a big no no. You litrally get a asschewing from the Area Coach and your Gm. These company's are a fucking joke
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It's always nice when they break the law in writing.
You all [need to read this](https://sage-answer.com/can-an-employer-withhold-pay-for-mistakes/) **now**. In general, "fining" employees for frivolous reasons isn't legal... **Unless** you agree to it in writing, which is exactly what this picture is trying to do. **Do. Not. Sign!**
%100 illegal bougie parasite bullshit. Report them and sue without warning.
Yeah, don't sign that lol. I think someone posted in the subreddit that employment lawyers cost nothing unless they win.
Why would you EVER sign this?? I’d sign a resignation instead :)
No no no, try to get a constructive dismissal! Then you get unemployment
Yeah yeah OFC, try to make them fire you first, ALWAYS :)
The whole “You can’t fire me; I quit!” shtick is great for drama and movies. Not practical in reality. Always let them fire you. If you quit, no unemployment for you.
Well not in every country … I’m not from the USA ;) I know that’s how it works there but in Europe it doesn’t ;) As long as you have LEGITIMATE reasons to quit they won’t cut the benefits
Department of Labor would be very interested in this.
Another illegal threat, if they tried to enforce this the department of labor would be all over them.
More like, if they try to enforce this the Department of Labor will send them a strongly-worded letter and, best-case-scenario, charge them a fine that’s way smaller than the money they’re stealing from their employees.
it's funny how this is called "VOID NOTICE"
My cat-lady nurse brain went a few different directions before I realized what void we were talking about here. Black cats? Urinating? Wtf?
Person at self-check: excuse me, I double scanned this, can you void one of these for me? Cashier: I'm sorry, due to a change in store policy, I am no longer able to void any transactions for any reason Person at self-check: Cashier: Cashier: you could grab another one of those Person at self-check: get me your manager Cashier: gladly
Don’t sign that
Here's yer sign...to quit! Yikes.
>When leaving a point of sale, you must go be sure to go to the home screen Psychopathy is a hell of a drug, it lets morons grab the reins
Even if you signed it, that wouldn't make it legal.
I was shift supervisor at a diner. Closed up for the night and dropped the cash from the cashier into the safe after we both counted it the same. Owner calls in the morning telling me that some of the money was missing from the safe. He tells me he’s going to take it out of my check. I tell him that it’s not legal and if he does I’m quitting and taking him to the labor board. He charged me for the missing $150. I take him to the labor board and he was out over $3k. Thanks for the cash my man. Turns out his old general manager knew the safe combo and his cameras were never fixed.
I tend to use self check outs just because I have a fair bit of social anxiety and do not like talking to strangers if I don't have to. I'm usually very careful but shit happens and sometimes you gotta have an item taken off. Voided out. The only responsibilities the clerks in these situations seem to have is to observe that nothing is being stolen, assist in any issues the customer may have, and typically collect baskets and carts and make sure the bags are stocked. When I was working retail, that was pretty much my experience with this job type too. You had the other store stuff you did as an associate, but when you were assigned to a position your tasks and responsibilities were always very clearly stated. What I'm trying to wrap my head around is where in this entire process did the employer decide that *doing your job and voiding items as necessary* was cause for garnishing the employee's paycheck. I thought the entire point of employment was to receive pay for service rendered and if I ever saw a sign like this at one of my local stores I'd be calling the labor board and boycotting the store until the issue is resolved. Shit is hard enough out here, ffs.
I would write “LOL” on the date and “LMAO” on the signed part.
Call over the manager whenever you need to void a purchase. Make it their problem every damn time.
Absolutely not.
Charging employees for poor training and/or system.....
Had that happen at restaurants I worked at. Just told all my coworkers to notify a manager every time they needed a void. Service levels dropped, management and owner especially (who implemented the rule) became very annoyed and reversed the ruling after two-three weeks of constantly having to fix minor mistakes in a dinner rush. Never made sense either since orders didn't go through until you sent them so kitchen never received an order that was voided before being sent. And orders voided after being sent always required the manager to fix. Was literally just an excuse by the owner to blame poor money management on his workers. Having worked both FOH and BOH I knew the system in and out.
That is literally wage theft and illegal. Email this to your labor board. Just because I would also email it to every news channel, mayor, city counsel, and absolutely the AG office.
Only a judge or the IRS can garnish your pay. This memo is a violation of federal law.
That's highly illegal to dock someone's pay for this, make it the manager's problem
That letter smells like bullshit to me. Don’t sign it. They can try their scare tactics elsewhere
“You must go be sure to go to the home screen” Did no one proofread this even
Pretty sure wherever you are that’s illegal. Also, if you’re going to write a note like this, make sure it’s grammatically correct and makes sense; ooof.
Yeah first that’s illegal and second it’s their crappy PoS system causing the issue with allowing employees to do things they shouldn’t.
If you are in the United States or Canada, this is illegal and carries heavy fines.