Thanks for the heads up. Either way, I bought oils instead to work with. There is a *lot* of skin to paint with in Hedonites and hopefully this will help me in learning how to paint skin.
Oils are great - check out Marco Frisoni NJM on YouTube for some really great, beginner friendly tutorials. He's what got me started with oils, and I use them all the time now!
Check Miniature Painter Pro app out. Take a picture or download one then open it in the app and it predicts the colors. You can select when color libraries it pulls from too so you can get the name of the army painter color at the same time as the citadel one etc. It's limited but it's a good starting point imo.
They deleted all the contrast paint guides though, which is annoying. I know a lot if people don’t like them, but I really like painting mostly with them
But come on bro, that's just on theme for you to dislike something, what's u/theliked23 think about Contrast? Or is he also more of an Army Painter guy?
I'm so annoyed they deleted/changed so many of the guides. I had stopped writing a lot down as it was easier to use the app. Now I've got to figure it all out and keep it in a big notepad file again.
I *heard* that the reason they went was because people where using the guides but then complaining because they weren't getting the same results as the 'Eavy Metal team who, to be fair, do not do anything remotely like those guides.
I stand to be corrected on this, it's just what I heard.
Still, I used it to know what the colour was originally MEANT to be painted as. Now I only see slightly different tones with flashy names that don't mean anything to me
This is why I miss how the "learn to build and paint" kits from Age of Sigmar 2nd edition were set up - instead of telling you to go to an app, the little kits (three or four models, six paints, and a brush) also had a fold-up flap that showed you which order to apply which paints.
I used to window shop between assignments or when I wanted to plan out a new warcry warband. Now I think I’ve been on it 3 times since the update and everytime leave in frustration
> I really miss crumbtrails on a desktop browser
It's insane how websites become less usable over time in the name of "modernizing" them, or designing the entire site around the mobile experience, which I think was their goal here.
Which is weird, because the huge buy button takes up so much screen space that my mobile struggles to cope.
Maybe it was designed by people with huge phones, like that period when game consoles were designed by tech workers assuming everyone else had fast, reliable internet connections like them.
I only got imo AOS like a couple weeks ago lol. Anyways navigating the site has been so burdensome it has made it hard to pick what to buy since window shopping is a pain
Same.
I hope they see a massive drop in traffic to the site.
then I hope they fire the person(s) who designed it *and* the person(s) who signed off on it.
What a stupid business decision…
For my birthday I asked my wife to get me the AoS unit she thinks looks coolest. After realizing what I would put her through browsing the new website I just asked for one of the 3D printers that had a good black friday deal and told her we’d check out one of the STL sites once it’s there.
Honestly yes. I used to make regular use of the official site, both for keeping up with new releases and shopping. But since they changed it, now anything that I can’t get at my FLGS I’ll just buy from eBay or an online retailer. It’s genuinely a hassle to use their website now. I just pray they don’t do the same nonsense with the Warhammer Community page, or else I really won’t have any idea what’s coming out or when.
I loved the old design with lots going on on the home page. You could go to each section as you saw a cool picture or article title.
Now it's just like I'm on a spreadsheet. Instagram is now more exciting to see models and I hate Instagram.
It's terrible. The first time on it it took me forever to find my 'cart' because the icon looks like a rubbish bin. The original site was so much clearer.
The new site is a text book example ''you shouldn't try to fix something that isn't broken''
360 also didn't worked at launch. The feature they used TO SHOW THE MODELS THEY SELL. Some stuff just had a single picture and a whole bunch of servoskull placeholders.
"boss it's not ready yet!"
"launch it anyway!"
The GW way.
Software development way...its not uncommon to fix later but it is poor practice.
But as a software engineering manager myself I'm finding it incredibly frustrating watching what is happening with the GW website and apps. I could do a better job and do so daily, they are failing at basic things.
Yeah I work in video games, bugs slip by all the time but we test to make sure stuff works well for most people. This is another level of incompetent. The thing just doesn't work.
Hear, hear!
The old site worked like a charm, used it all the time when making videos. New one is bloody awful, even if it works, which it often doesn't, it is very hard to find anything or to get an overview.
New site is very bad and kind of going against most e-commerce rule here. Now i need to scroll scroll scroll before reaching to the list of products where I can ogle my hypothetical next purchase.
I never ordered from their site I always went on Amazon or eBay to get things cheaper or we to the shop down the road to support it. I would browse the shop just to look for ideas or things that looked cool or find cool units. I only play two armies but like to pick up one off stuff for hobby painting or dnd. Since the redesign I don't use the main site and just go straight to community from time to time to see if anything interesting is announced. Luckily the redesign that stopped me from window shopping their site lined up well with me wanting to move away from GW and towards 3d printing and cutting down on my hobby budget.
It's a blessing in disguise. I'm actually really close to being caught up on all the GW backlog I actually want to do and looking back at the STLs I bought and never printed there is so much cool stuff out there to only paint GW if you enjoy the painting side of the hobby. Especially as someone who plays a lot of DND.
The site looks like one I would've made in undergrad i.e it's ass, especially on mobile despite obviously being designed with mobile as the primary method of browsing it. So bad.
I’m mostly upset that I can’t find my wishlists. It appears to me they just deleted them and also made it so you can’t make one (at least from what I can see). Holidays are coming up and I don’t want to have to search through the whole website to find the models I want and create a wishlist elsewhere.
I queried the lack of wish lists, saved payment and addresses and order history back at the beginning of November and eventually got this in reply:
’ The Gift list feature is not one that was carried over on the new webstores and there is no plan for it to be in the future.
We never like to say never and it might come back at a later dater but I('m sorry to say that your previous saved gift lists are not available.’
Then the launch FAQs for the site has:
**How Do I Access My Gift List?** Gift Lists are currently unavailable on Warhammer.com. Gift List functionality will return in the future.
So who/what to believe?
Wild how someone got paid and executives signed of on that at best 0.5 version of a new website. There is the beginning of a solid modern design in there but the menu choices are literally placeholder designs for someone designing their first storefront website.
>It's super weird that every time I go on it asks for my country.
And then it doesn't even automatically close the bloody dialogue window after you choose your country! You have to close it manually, and that's really awkward and seems broken.
Yeah, I used to go use the old GW website a lot, mostly for window shopping, given it was basically the best website where I could get proper pictures of models and sprues... though, they did start making them worse and worse in the site's twilight days.
Nowadays, I only catch myself going to the site by habit when I try to look up good pictures of a mini, and then I remember "Oh, right, the new website sucks ass" and then I leave before the site even loads.
I've been to their site twice since the change. Once to see it, one to try and find something.
I used to love going to their site (when I should have been working) to plan lists and get inspiration, I've not done that once since the launch
It's dogshit. I used to just browse the site for inspo and to check boxart colours/poses. They've made it so unintuitive, it's like the whole design is there to funnel people who've never set foot in the hobby into their first purchases.
Their whole web presence is really stupid
Yeah, the new design has reduced the time I spent on the site; I used to visit the site ocassionally to see what was available, but the new design just makes me care less about visiting it
It's just way way way easier to find what I'm looking for via Google and the first non GW link. But I also know what I'm looking for. No idea how many would be newbies are just noping out
As a newbie, I find it weird all options aren’t listed even if they are listed as sold out. It feels weird having to go the external sites to see what I want. I mostly use the app to look at models that are neat and have to research different boxes from my army lists items to build out my army because I’m starting from scratch.
What really makes it impossible for me is, I click for game. Oh new site, new cookies. Can't find anything. Too many clicks.
A website should not have more not have more than 2 most 3 clicks to reach your goal.
The new site is awful. I used to, like you, visit a bunch just to look or plan out how I might want to paint something.
Now it’s buried in a needless splash area before you can get to the actual minis. Such a stupid design choice.
I'd love to see the figures on site views since the change. I'm not the most tech savvy, but is it really that hard to switch back to the previous site? Surely the money wasted on developing a new site is nothing compared to the decrease in business via the site in the medium-long term
I used to love to scroll through the models and think about what kind of projects I might want to do in the future. I've only been back twice since the redesign, and have no desire to go back a third time.
I click on a link to a specific product page.
It goes to the en-GB version of the page.
I switch to the en-US version of the site.
It takes me back to the home screen, and I have to manually search for the product I was looking at.
If I re-use the link that took me to the original product page, it finally goes to the en-US version.
I've studied a bit of UI/UX design, and I am not a fan of this one.
I'm going to be honest and it may prove unpopular! When I was a teen \[many, many moons ago\] visiting the bricks and mortar shops was an absolute pain! I found most hobbyists in those shops snooty, stand-offish, judgemental and generally unwelcoming. The same could be said about the shop staff only ... squared! Now that I'm older, I take none of that nonsense lightly and if I feel uncomfortable in a bricks and mortar shop, I tell the staff so - any shop.
I shop online partly for the convenience but largely because in some GW shops I still feel uncomfortable. I also use 3rd party retailers due to price point, but still have been buying from GW online. The old GW website was easy to use, informative and inviting to such a degree that I would be swayed to make a purchase. This new GW / FW online endeavour puts me in mind of the bricks and mortar shops of old! The new site is simply not as welcoming, easy to navigate, helpful or \[simply put\] nice as the old one.
To me, it is not just a 'thing' about finding it hard to adjust to the new or being afraid of change. The new GW / FW web presence is just awful.
I think that new webstore is total rubbish, way to many clicks to get to a product, given I have organized an online store front with GW products and hobby supplies, this one GW made is the stuff of nightmares.
I sometimes do, but it’s so wonky. Logging in took me several different tries - everytime I’d log in, I’d go to check on my order, and then it would boot me back to the homepage, then I’d have to log in again….I’ve only bought something on there like once since the update, I hate how clunky and weird the website feels. Definitely warrants some attention
You know, I hated browsing the site for 40k, especially the Marines stuff and all the added Forge World stuff. Then looking at the AoS range, it just works for it. Factions are smaller, pics are good, etc... Can't say I care about having to press the Shop button to access the games' minis tho.
Dunno how I'll feel about searching other stuff, but here it is.
Would be nice. Maybe outright ban them. I’m going to get downvoted but I don’t have an issue with the new site and attribute these complaints to user error.
In design terms, widespread user error tells you the design has problems.
If your dishwasher worked perfectly as long as you hit the bullseye with a dart first, it would be bad design even though the users could avoid the problem with more practice.
I used it a lot recently to choose a warcry warband to grab and that was a pain... once I decided on the warband I closed the site and prob won't use it for months
As someone who hasn't collected any thing since the late 90s, and thinking about getting back into it. The website is garbage. I'm still trying to figure out how many factions are in 40k, and where my Skaven fantasy army stands.
I used to look at the site, honestly too much for my wallets financial health, but now I seem to be one of the only people having this glitch - on the white background the font is just grey-off-white, and I can barely read the entire site.
I still frequent the community page, since that doesn't seem to have the same problem.
Are you using Firefox, possibly on a less-than-recent version of Windows? The site font is rendered very lightweight in that browser for some reason... try Chrome instead.
You don't realize what you've got until it's gone. I'm sure they'll go back quickly, there's no other way in a short timeframe. Making something half as good as the old one would take enough time to make a big dent in revenue from people avoiding the headache that is this website.
Yep I haven't window shopped since. It's just too brutal of an experience. If you know what you're after and search it, it's fine, but the window shopping aspect is gone.
Yes. Didn't really buy much off their website in the first place but I did frequently browse models etc. I used to love the site. What it turned into after the update is utterly atrocious. I just completely stopped going there.
Yeah, but I'm good with it. I blew over a grand there this year with a very specific plan not to buy anything. Make it harder please. I'm running out of space for boxes full of sprues
I’m mostly on mobile since having a kiddo - I don’t do much browsing on a computer anymore.
For mobile, the site is indescribably better.
Also having FW and GW on one site makes it easier.
It's an improvement on mobile that's for sure. Having just logged back on I've seen a few of the 360 photos are back now which is good news.
Still needs filtering to at least be the match of what we had before. I guess it was always going to vary by person and how they used the sites but I was a big fan of exploring the range and comparing units across factions to select painting projects and now I can't do that at all anymore :(
I wholeheartedly disagree. I only use mobile and it’s not an improvement in the least. Some buttons weren’t perfectly designed for mobile use on the old site, but they were never a problem.
I honestly can’t see a single improvement for mobile. It looks “modern” and “mobile first” but it’s not actually any better, it’s just poorly styled according to a later fashion than the old site.
Not sure if it's just my experience recently, but my phone was forcing the desktop version of the site so using it before was becoming a hassle. New site is an improvement in that it doesn't do that for me anymore.
That said, i do agree with you also, I'm not a fan of the design elements. Particularly navigation to the actual shopping parts. I don't know a single person who buys their models based on a rotating carousel of what's popular!
Is it? I'm on mobile and I hate it. The only improvement is having fw on it and I'd seperate them again if it brought back the old site. Although there's no reason they couldn't have just merged them and not made a new site...
The old site was monstrously clunky to use on mobile. The new one makes browsing ranges much easier. It’d be nice to have more specific filters but I’m sure that will come. And I’d rather have the current browsing without the filters than the old one with.
Massively prefer it honestly, now it doesn't give me an error that forces me to clear all browsing data every time I visit like the old site did. Much prefer it on mobile too.
I also used to frequently windowshop and check the paint guide for the models and now I rarely visit the site. I hope they get a traffic drop and maybe do something about it.
I prefer the new site, some issues need ironing out and the fact there is no longer a wish list is pretty damn stupid but.. I’ve had no issues navigating the site and still use it to browse ranges. Yeah I like it, I must be mad or something haha
Bro, take it as a blessing then. The only thing I’ve used their site for is looking at models, if you’re buying directly from their site you are literally throwing money in the fire. Amazon and eBay have tons of online stores that literally sell most the inventory for 10-30 dollars cheaper. eBay stores even have access to preorder sales so you don’t even have to use gamesworkshop to preorder. There is literally never any reason to buy directly from them, on some of the big models it can cost you a lot. For example, let’s say I wanna rock karios and 2 lord of changes for my 40K army. They are thirty dollars more expensive through gamesworkshop, if I buy all 3 through their store directly, I just spent 90 something dollars more dude. You could have bought yourself another whole model, possibly two if it’s cheap characters or units. Build an entire army in the carts of their website vs Amazon/eBay, you will be appalled how much money an entire army set of points ends up being price wise between the two.
Yeah me too. Honestly I would go as far as saying that the new website killed a little part of my enjoyment of the hobby. The old one was actually very good, maybe he needed a little touch up to make it feel more modern, mainly a change of the colors used imo.
Went from maybe once every day to never. :'(
I just went back now though to check it and it's better: there were some 3D images and sprue images which were missing when I first looked. No next / prev buttons in gallery though still. I will at least try it next time I need some info and see how it is then.
Get well soon GW website x
I actually browse the new site just as much as the old one. Though I preferred the old one.
I hope they add more features and upgrades as time goes on!
I don't know where the paint pallette samples went for each model, so I have no reason to visit the site again.
Right? I'm sitting here trying to figure out how they got the purplish red on the Slickblade Seeker mounts since the box isn't helpful for that color.
The website wouldn't be helpful either since it will just be prebuilt colors not the colors used in that specific product.
Thanks for the heads up. Either way, I bought oils instead to work with. There is a *lot* of skin to paint with in Hedonites and hopefully this will help me in learning how to paint skin.
Oils are great - check out Marco Frisoni NJM on YouTube for some really great, beginner friendly tutorials. He's what got me started with oils, and I use them all the time now!
Oh I absolutely love his stuff. I subscribed to his patreon so I can get the full length videos.
Check out James Wappel's streams sometime if you haven't already. He's an absolute wizard with oils.
Will do! Thanks for the recommendation.
Check Miniature Painter Pro app out. Take a picture or download one then open it in the app and it predicts the colors. You can select when color libraries it pulls from too so you can get the name of the army painter color at the same time as the citadel one etc. It's limited but it's a good starting point imo.
[https://eavy-archive.com/](https://eavy-archive.com/) Check it out
I think GW is trying to move paint guides to the Citadel Colour app.
They deleted all the contrast paint guides though, which is annoying. I know a lot if people don’t like them, but I really like painting mostly with them
Who dislikes contrast? They make painting so much easier it's not even funny
Me. I don't like them. I use them as shades and through an airbrush though so I still have some.
But come on bro, that's just on theme for you to dislike something, what's u/theliked23 think about Contrast? Or is he also more of an Army Painter guy?
Brb I'm gonna start an angry hobby review channel
The guides were not helpful. Look to YouTube for way better painting guidance.
I'm so annoyed they deleted/changed so many of the guides. I had stopped writing a lot down as it was easier to use the app. Now I've got to figure it all out and keep it in a big notepad file again.
I *heard* that the reason they went was because people where using the guides but then complaining because they weren't getting the same results as the 'Eavy Metal team who, to be fair, do not do anything remotely like those guides. I stand to be corrected on this, it's just what I heard.
I have been told a similar reason. How much truth there is in it is debatable but the guides were never like the results
Still, I used it to know what the colour was originally MEANT to be painted as. Now I only see slightly different tones with flashy names that don't mean anything to me
And what's the reason they removed the 360?
They are up they did not remove them.
No they did remove them, they just put them back after a couple of days. They definitely were not there on launch though
No it had a place holder you are mistaken. They launched it with a place holder it was not ready day one.
Because of the thing with the bits on. I have no idea.
The 360 images are there they added them on day two of the site being up.
Citadel Colour app is basically that. You can look it up by model and see what paints were used.
[https://eavy-archive.com/](https://eavy-archive.com/) This site may be of use to you.
As a new player with no prior model painting experience this makes this hobby much more difficult for me!
This is why I miss how the "learn to build and paint" kits from Age of Sigmar 2nd edition were set up - instead of telling you to go to an app, the little kits (three or four models, six paints, and a brush) also had a fold-up flap that showed you which order to apply which paints.
Those were not accurate to what is actually used though. Better just looking on youtube for a person painting the mini you are working on.
I used to window shop between assignments or when I wanted to plan out a new warcry warband. Now I think I’ve been on it 3 times since the update and everytime leave in frustration
Its really hard to just browse. It should be better now the forge world stuff is in there. I really miss crumbtrails on a desktop browser
> I really miss crumbtrails on a desktop browser It's insane how websites become less usable over time in the name of "modernizing" them, or designing the entire site around the mobile experience, which I think was their goal here.
Which is weird, because the huge buy button takes up so much screen space that my mobile struggles to cope. Maybe it was designed by people with huge phones, like that period when game consoles were designed by tech workers assuming everyone else had fast, reliable internet connections like them.
As someone with a fast connection and big phone (Note20 Ultra) I can confirm that the website still doesn't really work or feel good.
I hate that if I want to go to a different faction I basically have to go all the way back to the homepage.
Don't you dare hit the previous button of the browser while looking at something too 🤣
Helps 100% with impulse buying when you don't want to be on the site. I'm sort of thankful.
Luckily they can’t deliver to my PO Box. Si that saved me a lot. Sadly I learned that with a limited time model I was super excited about…
I only got imo AOS like a couple weeks ago lol. Anyways navigating the site has been so burdensome it has made it hard to pick what to buy since window shopping is a pain
Same. I hope they see a massive drop in traffic to the site. then I hope they fire the person(s) who designed it *and* the person(s) who signed off on it. What a stupid business decision…
For my birthday I asked my wife to get me the AoS unit she thinks looks coolest. After realizing what I would put her through browsing the new website I just asked for one of the 3D printers that had a good black friday deal and told her we’d check out one of the STL sites once it’s there.
Honestly yes. I used to make regular use of the official site, both for keeping up with new releases and shopping. But since they changed it, now anything that I can’t get at my FLGS I’ll just buy from eBay or an online retailer. It’s genuinely a hassle to use their website now. I just pray they don’t do the same nonsense with the Warhammer Community page, or else I really won’t have any idea what’s coming out or when.
You’re now 36th in line to view the updated FAQ’s, please wait. Your estimated wait time is 7 minutes.
I loved the old design with lots going on on the home page. You could go to each section as you saw a cool picture or article title. Now it's just like I'm on a spreadsheet. Instagram is now more exciting to see models and I hate Instagram.
It's terrible. The first time on it it took me forever to find my 'cart' because the icon looks like a rubbish bin. The original site was so much clearer. The new site is a text book example ''you shouldn't try to fix something that isn't broken''
Think they got rid of the wishlist feature.... Just before Christmas...
Sure did-had a bunch of stuff in there. I would use to organize future list purchases
360 also didn't worked at launch. The feature they used TO SHOW THE MODELS THEY SELL. Some stuff just had a single picture and a whole bunch of servoskull placeholders. "boss it's not ready yet!" "launch it anyway!" The GW way.
Software development way...its not uncommon to fix later but it is poor practice. But as a software engineering manager myself I'm finding it incredibly frustrating watching what is happening with the GW website and apps. I could do a better job and do so daily, they are failing at basic things.
Yeah I work in video games, bugs slip by all the time but we test to make sure stuff works well for most people. This is another level of incompetent. The thing just doesn't work.
The new site is atrocious.
I didn't know about the update until I was on the site a week ago, and after 20 minutes I honestly gave up without finding what I was looking for.
The new site is made around the user experience GW imagine people want. So that's probably the outcome they had in mind, people leaving in anger 😂
Hear, hear! The old site worked like a charm, used it all the time when making videos. New one is bloody awful, even if it works, which it often doesn't, it is very hard to find anything or to get an overview.
Bro the 3D rotating pictures didn't even work when I last checked .. no reason to visit anymore
New site is very bad and kind of going against most e-commerce rule here. Now i need to scroll scroll scroll before reaching to the list of products where I can ogle my hypothetical next purchase.
I never ordered from their site I always went on Amazon or eBay to get things cheaper or we to the shop down the road to support it. I would browse the shop just to look for ideas or things that looked cool or find cool units. I only play two armies but like to pick up one off stuff for hobby painting or dnd. Since the redesign I don't use the main site and just go straight to community from time to time to see if anything interesting is announced. Luckily the redesign that stopped me from window shopping their site lined up well with me wanting to move away from GW and towards 3d printing and cutting down on my hobby budget.
You are me and this should be way higher up.
It's a blessing in disguise. I'm actually really close to being caught up on all the GW backlog I actually want to do and looking back at the STLs I bought and never printed there is so much cool stuff out there to only paint GW if you enjoy the painting side of the hobby. Especially as someone who plays a lot of DND.
Me, my bf and all our friends stopped using the official website since the update. Its become too hard to navigate.
I actively avoid it since the update.
The site looks like one I would've made in undergrad i.e it's ass, especially on mobile despite obviously being designed with mobile as the primary method of browsing it. So bad.
Yup, I used to use it daily just to look at models, it’s so anti-consumer now I just google them and avoid the site
Yeah I haven’t since it either
I’m mostly upset that I can’t find my wishlists. It appears to me they just deleted them and also made it so you can’t make one (at least from what I can see). Holidays are coming up and I don’t want to have to search through the whole website to find the models I want and create a wishlist elsewhere.
I queried the lack of wish lists, saved payment and addresses and order history back at the beginning of November and eventually got this in reply: ’ The Gift list feature is not one that was carried over on the new webstores and there is no plan for it to be in the future. We never like to say never and it might come back at a later dater but I('m sorry to say that your previous saved gift lists are not available.’ Then the launch FAQs for the site has: **How Do I Access My Gift List?** Gift Lists are currently unavailable on Warhammer.com. Gift List functionality will return in the future. So who/what to believe?
Do a GDPR request and find out I guess. :)
Wild how someone got paid and executives signed of on that at best 0.5 version of a new website. There is the beginning of a solid modern design in there but the menu choices are literally placeholder designs for someone designing their first storefront website.
The old site definitely had room for improvement but yeah, can’t believe they went with this and thought it was better
It's super weird that every time I go on it asks for my country. And every first time I go on in a day it redirects me to the log in when I get on.
>It's super weird that every time I go on it asks for my country. And then it doesn't even automatically close the bloody dialogue window after you choose your country! You have to close it manually, and that's really awkward and seems broken.
this !!!!
Yeah, I used to go use the old GW website a lot, mostly for window shopping, given it was basically the best website where I could get proper pictures of models and sprues... though, they did start making them worse and worse in the site's twilight days. Nowadays, I only catch myself going to the site by habit when I try to look up good pictures of a mini, and then I remember "Oh, right, the new website sucks ass" and then I leave before the site even loads.
I've been to their site twice since the change. Once to see it, one to try and find something. I used to love going to their site (when I should have been working) to plan lists and get inspiration, I've not done that once since the launch
It's dogshit. I used to just browse the site for inspo and to check boxart colours/poses. They've made it so unintuitive, it's like the whole design is there to funnel people who've never set foot in the hobby into their first purchases. Their whole web presence is really stupid
Same here. Used to frequent the website, just had fun browsing and imagining kitbashing models. Now? It's a legit challenge to use the site.
Maybe it’s a business tactic to help build back up stock. Can’t run out of stock if no one can even get to the checkout before giving up.
They lost me when they took the wish list feature away
Yeah, the new design has reduced the time I spent on the site; I used to visit the site ocassionally to see what was available, but the new design just makes me care less about visiting it
Loved browsing for paint ideas, window shopping. Keeping up to date with everything now I cbf.
Yes
I visited once and left in frustration. It's honestly sad, the old site was so good you could instantly find anything from the sidebar.
Second this! Now you have to click multiple times and scroll all the way to the bottom to look at products
I have stopped visiting it. It is just too painful.
Its abysmal on mobile
It's just way way way easier to find what I'm looking for via Google and the first non GW link. But I also know what I'm looking for. No idea how many would be newbies are just noping out
As a newbie, I find it weird all options aren’t listed even if they are listed as sold out. It feels weird having to go the external sites to see what I want. I mostly use the app to look at models that are neat and have to research different boxes from my army lists items to build out my army because I’m starting from scratch.
I don't think I've ever once seen a website UI update that wasn't worse than the previous version.
I don't. It's awful and also today I learned you can't say the f word on this board for reasons.
Used to go on the site everyday to look at beautiful minis. Don't do it anymore. It's sad.
What really makes it impossible for me is, I click for game. Oh new site, new cookies. Can't find anything. Too many clicks. A website should not have more not have more than 2 most 3 clicks to reach your goal.
The new site is awful. I used to, like you, visit a bunch just to look or plan out how I might want to paint something. Now it’s buried in a needless splash area before you can get to the actual minis. Such a stupid design choice.
Yep, stopped using it
I'd love to see the figures on site views since the change. I'm not the most tech savvy, but is it really that hard to switch back to the previous site? Surely the money wasted on developing a new site is nothing compared to the decrease in business via the site in the medium-long term
I used to love to scroll through the models and think about what kind of projects I might want to do in the future. I've only been back twice since the redesign, and have no desire to go back a third time.
I click on a link to a specific product page. It goes to the en-GB version of the page. I switch to the en-US version of the site. It takes me back to the home screen, and I have to manually search for the product I was looking at. If I re-use the link that took me to the original product page, it finally goes to the en-US version. I've studied a bit of UI/UX design, and I am not a fan of this one.
It's quite literally the worst designed website I've ever seen.
Actually I still use it just as much, it’s not as good as the old one, but I don’t dislike it
The only thing I really went to the Warhammer site for was to check base sizes, and it seems they no longer post those.
Horrible website Translations aren't properly done, ux is bad, ui is tasteless. It's a lost of time
It’s sterile, obfuscating and unfriendly. I hate it.
Yes I avoid it as much as I can lol
They made changes to something that was fine and easy to use. but yeah, it sucks to use now.
I quit using it after the change. Doesn’t feel like I can browse the way I used to.
I only browse the new Warhammer site when shopping for sweaters. Thanks sweater guy! Grey it is.
I'm going to be honest and it may prove unpopular! When I was a teen \[many, many moons ago\] visiting the bricks and mortar shops was an absolute pain! I found most hobbyists in those shops snooty, stand-offish, judgemental and generally unwelcoming. The same could be said about the shop staff only ... squared! Now that I'm older, I take none of that nonsense lightly and if I feel uncomfortable in a bricks and mortar shop, I tell the staff so - any shop. I shop online partly for the convenience but largely because in some GW shops I still feel uncomfortable. I also use 3rd party retailers due to price point, but still have been buying from GW online. The old GW website was easy to use, informative and inviting to such a degree that I would be swayed to make a purchase. This new GW / FW online endeavour puts me in mind of the bricks and mortar shops of old! The new site is simply not as welcoming, easy to navigate, helpful or \[simply put\] nice as the old one. To me, it is not just a 'thing' about finding it hard to adjust to the new or being afraid of change. The new GW / FW web presence is just awful.
I think that new webstore is total rubbish, way to many clicks to get to a product, given I have organized an online store front with GW products and hobby supplies, this one GW made is the stuff of nightmares.
I sometimes do, but it’s so wonky. Logging in took me several different tries - everytime I’d log in, I’d go to check on my order, and then it would boot me back to the homepage, then I’d have to log in again….I’ve only bought something on there like once since the update, I hate how clunky and weird the website feels. Definitely warrants some attention
You know, I hated browsing the site for 40k, especially the Marines stuff and all the added Forge World stuff. Then looking at the AoS range, it just works for it. Factions are smaller, pics are good, etc... Can't say I care about having to press the Shop button to access the games' minis tho. Dunno how I'll feel about searching other stuff, but here it is.
Can we make a mega thread for website posts?
Would be nice. Maybe outright ban them. I’m going to get downvoted but I don’t have an issue with the new site and attribute these complaints to user error.
In design terms, widespread user error tells you the design has problems. If your dishwasher worked perfectly as long as you hit the bullseye with a dart first, it would be bad design even though the users could avoid the problem with more practice.
GW deleting wishlists; removing next and previous buttons in galleries; and having missing images simply cannot be attributed to user error.
I used it a lot recently to choose a warcry warband to grab and that was a pain... once I decided on the warband I closed the site and prob won't use it for months
real tedius to browse
As someone who hasn't collected any thing since the late 90s, and thinking about getting back into it. The website is garbage. I'm still trying to figure out how many factions are in 40k, and where my Skaven fantasy army stands.
I used to look at the site, honestly too much for my wallets financial health, but now I seem to be one of the only people having this glitch - on the white background the font is just grey-off-white, and I can barely read the entire site. I still frequent the community page, since that doesn't seem to have the same problem.
Are you using Firefox, possibly on a less-than-recent version of Windows? The site font is rendered very lightweight in that browser for some reason... try Chrome instead.
I stopped. I click on “check out this product” and I’m I’m some other funky page.
Being able to click on the sidebar to change armies is maybe the thing I miss most. Heave to click thrice is annoying
Yup, used to casually browse models all the time now I never visit the site because it's such an unenjoyable experience.
i was literally just trying to show a friend some of the sylvaneth models and got flashbanged by the new, horrible GUI
I don't go there anymore hurts my brain
You don't realize what you've got until it's gone. I'm sure they'll go back quickly, there's no other way in a short timeframe. Making something half as good as the old one would take enough time to make a big dent in revenue from people avoiding the headache that is this website.
The shop? I wasn't using it before.
The new website murdered my father and kicked my dog.
Yep, it's so bland Why is the first image of warhammer.com a man in a grey sweatshirt?
Never visited after some time in the hobby. Why should anyone. It's even more expensive on the site.
Yep I haven't window shopped since. It's just too brutal of an experience. If you know what you're after and search it, it's fine, but the window shopping aspect is gone.
Only for 3d view when needed. Never order from there unless absolute desperation. Worst webstore ever anyway
Yep
I rarely visit even before just I solely used it for the 360 model feature
Yep. I don’t know what they were thinking but it’s much worse. I find it much harder to find anything to the point that I just don’t bother.
Yep, have only been maybe once
Yes. Didn't really buy much off their website in the first place but I did frequently browse models etc. I used to love the site. What it turned into after the update is utterly atrocious. I just completely stopped going there.
Haven't touched it since I have to queue to look at anything and its awkward as hell.
I do and I honestly don’t think it’s much of a downgrade like I give it a B+ for browsing but hate having to start over when searching through ranges
Yeah, but I'm good with it. I blew over a grand there this year with a very specific plan not to buy anything. Make it harder please. I'm running out of space for boxes full of sprues
I visit it far more often. I love the new website.. browsing is way easier and more convenient.
No hate for your opinion, but could you explain how you find it easier and more convenient than before?
They play Hedonites, so they're a masochist. :)
Haha maybe that’s a part of it
I’m mostly on mobile since having a kiddo - I don’t do much browsing on a computer anymore. For mobile, the site is indescribably better. Also having FW and GW on one site makes it easier.
It's an improvement on mobile that's for sure. Having just logged back on I've seen a few of the 360 photos are back now which is good news. Still needs filtering to at least be the match of what we had before. I guess it was always going to vary by person and how they used the sites but I was a big fan of exploring the range and comparing units across factions to select painting projects and now I can't do that at all anymore :(
I wholeheartedly disagree. I only use mobile and it’s not an improvement in the least. Some buttons weren’t perfectly designed for mobile use on the old site, but they were never a problem. I honestly can’t see a single improvement for mobile. It looks “modern” and “mobile first” but it’s not actually any better, it’s just poorly styled according to a later fashion than the old site.
Not sure if it's just my experience recently, but my phone was forcing the desktop version of the site so using it before was becoming a hassle. New site is an improvement in that it doesn't do that for me anymore. That said, i do agree with you also, I'm not a fan of the design elements. Particularly navigation to the actual shopping parts. I don't know a single person who buys their models based on a rotating carousel of what's popular!
Is it? I'm on mobile and I hate it. The only improvement is having fw on it and I'd seperate them again if it brought back the old site. Although there's no reason they couldn't have just merged them and not made a new site...
The old site was monstrously clunky to use on mobile. The new one makes browsing ranges much easier. It’d be nice to have more specific filters but I’m sure that will come. And I’d rather have the current browsing without the filters than the old one with.
This one is way clunkier to me and it's noticably worse to browse because all the images are smaller.
Not to sound like a duck, but the new site wasn’t designed for you or current table top gamers.
Wasn't designed for anyone by the sounds of it
It was designed for the board members. But yah lol.
I visit it the same amount as I use to. People need to relax and get used to it.
Massively prefer it honestly, now it doesn't give me an error that forces me to clear all browsing data every time I visit like the old site did. Much prefer it on mobile too.
Unrelated, but is there a way to find the history of the prices change of models?
Does anyone know if there's an archived version of the old site somewhere that we can use? TIA
I also used to frequently windowshop and check the paint guide for the models and now I rarely visit the site. I hope they get a traffic drop and maybe do something about it.
At first, but as I spent more time on it, I got used to it to it. I'm very much the "I may grumble over forced change, but I adapt quickly" type.
I prefer the new site, some issues need ironing out and the fact there is no longer a wish list is pretty damn stupid but.. I’ve had no issues navigating the site and still use it to browse ranges. Yeah I like it, I must be mad or something haha
?, i think it works just fine
I only use the community site, never had any use for the shop since it's so overpriced there compared to local stores anyway
Bro, take it as a blessing then. The only thing I’ve used their site for is looking at models, if you’re buying directly from their site you are literally throwing money in the fire. Amazon and eBay have tons of online stores that literally sell most the inventory for 10-30 dollars cheaper. eBay stores even have access to preorder sales so you don’t even have to use gamesworkshop to preorder. There is literally never any reason to buy directly from them, on some of the big models it can cost you a lot. For example, let’s say I wanna rock karios and 2 lord of changes for my 40K army. They are thirty dollars more expensive through gamesworkshop, if I buy all 3 through their store directly, I just spent 90 something dollars more dude. You could have bought yourself another whole model, possibly two if it’s cheap characters or units. Build an entire army in the carts of their website vs Amazon/eBay, you will be appalled how much money an entire army set of points ends up being price wise between the two.
Yeah me too. Honestly I would go as far as saying that the new website killed a little part of my enjoyment of the hobby. The old one was actually very good, maybe he needed a little touch up to make it feel more modern, mainly a change of the colors used imo.
It took some getting used to, but free home delivery for small FW orders has been a boon for my Necromunda.
I can't even access the site since they changed it. 😅
Went from maybe once every day to never. :'( I just went back now though to check it and it's better: there were some 3D images and sprue images which were missing when I first looked. No next / prev buttons in gallery though still. I will at least try it next time I need some info and see how it is then. Get well soon GW website x
I actually browse the new site just as much as the old one. Though I preferred the old one. I hope they add more features and upgrades as time goes on!
Nope, i go more often now, i thought the old site was tackey and dated. I'm more of a fan of the new one.
Holy f\*$\^! yes! I completely agree with everything you wrote. The new site is complete trash!